twilio-ruby 5.39.2 → 5.60.0

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/reservation.rb

@@ -210,7 +210,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -222,7 +222,7 @@ module Twilio
               #   instruction.
               # @param [String] call_to The contact URI of the worker when executing a Call
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -238,7 +238,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -246,8 +246,8 @@ module Twilio
               #   `status_callback_method` to send status information to your application.
               # @param [String] status_callback_method The HTTP method we should use to call
               #   `status_callback`. Can be: `POST` or `GET` and the default is `POST`.
-              # @param [reservation.CallStatus] status_callback_event The call progress events
-              #   that we will send to `status_callback`. Can be: `initiated`, `ringing`,
+              # @param [Array[reservation.CallStatus]] status_callback_event The call progress
+              #   events that we will send to `status_callback`. Can be: `initiated`, `ringing`,
               #   `answered`, or `completed`.
               # @param [String] timeout The timeout for a call when executing a Conference
               #   instruction.
@@ -268,8 +268,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -286,7 +286,7 @@ module Twilio
               # @param [String] conference_status_callback_method The HTTP method we should use
               #   to call `conference_status_callback`. Can be: `GET` or `POST` and defaults to
               #   `POST`.
-              # @param [reservation.ConferenceEvent] conference_status_callback_event The
+              # @param [Array[reservation.ConferenceEvent]] conference_status_callback_event The
               #   conference status events that we will send to `conference_status_callback`. Can
               #   be: `start`, `end`, `join`, `leave`, `mute`, `hold`, `speaker`.
               # @param [String] conference_record Whether to record the conference the
@@ -309,19 +309,22 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls) where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`, `br1`, `au1`, or `jp1`.
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
+              #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
+              #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
-              # @param [String] dequeue_status_callback_event The call progress events sent via
-              #   webhooks as a result of a Dequeue instruction.
+              # @param [Array[String]] dequeue_status_callback_event The call progress events
+              #   sent via webhooks as a result of a Dequeue instruction.
               # @param [String] post_work_activity_sid The new worker activity SID after
               #   executing a Conference instruction.
               # @param [Boolean] end_conference_on_customer_exit Whether to end the conference
               #   when the customer leaves.
               # @param [Boolean] beep_on_customer_entrance Whether to play a notification beep
               #   when the customer joins.
+              # @param [String] if_match The If-Match HTTP request header
               # @return [ReservationInstance] Updated ReservationInstance
-              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset)
+              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset, if_match: :unset)
                 data = Twilio::Values.of({
                     'ReservationStatus' => reservation_status,
                     'WorkerActivitySid' => worker_activity_sid,
@@ -375,8 +378,9 @@ module Twilio
                     'EndConferenceOnCustomerExit' => end_conference_on_customer_exit,
                     'BeepOnCustomerEntrance' => beep_on_customer_entrance,
                 })
+                headers = Twilio::Values.of({'If-Match' => if_match, })
 
-                payload = @version.update('POST', @uri, data: data)
+                payload = @version.update('POST', @uri, data: data, headers: headers)
 
                 ReservationInstance.new(
                     @version,
@@ -546,7 +550,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -558,7 +562,7 @@ module Twilio
               #   instruction.
               # @param [String] call_to The contact URI of the worker when executing a Call
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -574,7 +578,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -582,8 +586,8 @@ module Twilio
               #   `status_callback_method` to send status information to your application.
               # @param [String] status_callback_method The HTTP method we should use to call
               #   `status_callback`. Can be: `POST` or `GET` and the default is `POST`.
-              # @param [reservation.CallStatus] status_callback_event The call progress events
-              #   that we will send to `status_callback`. Can be: `initiated`, `ringing`,
+              # @param [Array[reservation.CallStatus]] status_callback_event The call progress
+              #   events that we will send to `status_callback`. Can be: `initiated`, `ringing`,
               #   `answered`, or `completed`.
               # @param [String] timeout The timeout for a call when executing a Conference
               #   instruction.
@@ -604,8 +608,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -622,7 +626,7 @@ module Twilio
               # @param [String] conference_status_callback_method The HTTP method we should use
               #   to call `conference_status_callback`. Can be: `GET` or `POST` and defaults to
               #   `POST`.
-              # @param [reservation.ConferenceEvent] conference_status_callback_event The
+              # @param [Array[reservation.ConferenceEvent]] conference_status_callback_event The
               #   conference status events that we will send to `conference_status_callback`. Can
               #   be: `start`, `end`, `join`, `leave`, `mute`, `hold`, `speaker`.
               # @param [String] conference_record Whether to record the conference the
@@ -645,19 +649,22 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls) where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`, `br1`, `au1`, or `jp1`.
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
+              #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
+              #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
-              # @param [String] dequeue_status_callback_event The call progress events sent via
-              #   webhooks as a result of a Dequeue instruction.
+              # @param [Array[String]] dequeue_status_callback_event The call progress events
+              #   sent via webhooks as a result of a Dequeue instruction.
               # @param [String] post_work_activity_sid The new worker activity SID after
               #   executing a Conference instruction.
               # @param [Boolean] end_conference_on_customer_exit Whether to end the conference
               #   when the customer leaves.
               # @param [Boolean] beep_on_customer_entrance Whether to play a notification beep
               #   when the customer joins.
+              # @param [String] if_match The If-Match HTTP request header
               # @return [ReservationInstance] Updated ReservationInstance
-              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset)
+              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset, if_match: :unset)
                 context.update(
                     reservation_status: reservation_status,
                     worker_activity_sid: worker_activity_sid,
@@ -710,6 +717,7 @@ module Twilio
                     post_work_activity_sid: post_work_activity_sid,
                     end_conference_on_customer_exit: end_conference_on_customer_exit,
                     beep_on_customer_entrance: beep_on_customer_entrance,
+                    if_match: if_match,
                 )
               end
 

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/worker_statistics.rb

@@ -92,9 +92,9 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
@@ -211,9 +211,9 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/workers_cumulative_statistics.rb

@@ -80,12 +80,12 @@ module Twilio
               ##
               # Fetch the WorkersCumulativeStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   earlier, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.
@@ -180,7 +180,7 @@ module Twilio
               end
 
               ##
-              # @return [Hash] The minimum, average, maximum, and total time that Workers spent in each Activity
+              # @return [Array[Hash]] The minimum, average, maximum, and total time that Workers spent in each Activity
               def activity_durations
                 @properties['activity_durations']
               end
@@ -236,12 +236,12 @@ module Twilio
               ##
               # Fetch the WorkersCumulativeStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   earlier, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/workers_real_time_statistics.rb

@@ -149,7 +149,7 @@ module Twilio
               end
 
               ##
-              # @return [Hash] The number of current Workers by Activity
+              # @return [Array[Hash]] The number of current Workers by Activity
               def activity_statistics
                 @properties['activity_statistics']
               end

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/workers_statistics.rb

@@ -81,10 +81,10 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] task_queue_sid The SID of the TaskQueue for which to fetch
               #   Worker statistics.
               # @param [String] task_queue_name The `friendly_name` of the TaskQueue for which
@@ -197,10 +197,10 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] task_queue_sid The SID of the TaskQueue for which to fetch
               #   Worker statistics.
               # @param [String] task_queue_name The `friendly_name` of the TaskQueue for which

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker.rb

@@ -188,7 +188,7 @@ module Twilio
             #   the new Worker. It can be up to 64 characters long.
             # @param [String] activity_sid The SID of a valid Activity that will describe the
             #   new Worker's initial state. See
-            #   [Activities](https://www.twilio.com/docs/taskrouter/api/activity) for more
+            #   {Activities}[https://www.twilio.com/docs/taskrouter/api/activity] for more
             #   information. If not provided, the new Worker's initial state is the
             #   `default_activity_sid` configured on the Workspace.
             # @param [String] attributes A valid JSON string that describes the new Worker.
@@ -210,12 +210,9 @@ module Twilio
 
             ##
             # Access the statistics
-            # @return [WorkersStatisticsList]
-            # @return [WorkersStatisticsContext]
+            # @return [WorkersStatisticsContext] WorkersStatisticsContext
             def statistics
               return WorkersStatisticsContext.new(@version, @solution[:workspace_sid], )
-
-              @statistics ||= WorkersStatisticsList.new(@version, workspace_sid: @solution[:workspace_sid], )
             end
 
             ##
@@ -294,7 +291,7 @@ module Twilio
             # Update the WorkerInstance
             # @param [String] activity_sid The SID of a valid Activity that will describe the
             #   Worker's initial state. See
-            #   [Activities](https://www.twilio.com/docs/taskrouter/api/activity) for more
+            #   {Activities}[https://www.twilio.com/docs/taskrouter/api/activity] for more
             #   information.
             # @param [String] attributes The JSON string that describes the Worker. For
             #   example: `{ "email": "Bob@example.com", "phone": "+5095551234" }`. This data is
@@ -302,18 +299,22 @@ module Twilio
             #   Worker. Defaults to {}.
             # @param [String] friendly_name A descriptive string that you create to describe
             #   the Worker. It can be up to 64 characters long.
-            # @param [Boolean] reject_pending_reservations Whether to reject pending
-            #   reservations.
+            # @param [Boolean] reject_pending_reservations Whether to reject the Worker's
+            #   pending reservations. This option is only valid if the Worker's new
+            #   {Activity}[https://www.twilio.com/docs/taskrouter/api/activity] resource has its
+            #   `availability` property set to `False`.
+            # @param [String] if_match The If-Match HTTP request header
             # @return [WorkerInstance] Updated WorkerInstance
-            def update(activity_sid: :unset, attributes: :unset, friendly_name: :unset, reject_pending_reservations: :unset)
+            def update(activity_sid: :unset, attributes: :unset, friendly_name: :unset, reject_pending_reservations: :unset, if_match: :unset)
               data = Twilio::Values.of({
                   'ActivitySid' => activity_sid,
                   'Attributes' => attributes,
                   'FriendlyName' => friendly_name,
                   'RejectPendingReservations' => reject_pending_reservations,
               })
+              headers = Twilio::Values.of({'If-Match' => if_match, })
 
-              payload = @version.update('POST', @uri, data: data)
+              payload = @version.update('POST', @uri, data: data, headers: headers)
 
               WorkerInstance.new(
                   @version,
@@ -325,9 +326,12 @@ module Twilio
 
             ##
             # Delete the WorkerInstance
+            # @param [String] if_match The If-Match HTTP request header
             # @return [Boolean] true if delete succeeds, false otherwise
-            def delete
-               @version.delete('DELETE', @uri)
+            def delete(if_match: :unset)
+              headers = Twilio::Values.of({'If-Match' => if_match, })
+
+               @version.delete('DELETE', @uri, headers: headers)
             end
 
             ##
@@ -546,7 +550,7 @@ module Twilio
             # Update the WorkerInstance
             # @param [String] activity_sid The SID of a valid Activity that will describe the
             #   Worker's initial state. See
-            #   [Activities](https://www.twilio.com/docs/taskrouter/api/activity) for more
+            #   {Activities}[https://www.twilio.com/docs/taskrouter/api/activity] for more
             #   information.
             # @param [String] attributes The JSON string that describes the Worker. For
             #   example: `{ "email": "Bob@example.com", "phone": "+5095551234" }`. This data is
@@ -554,23 +558,28 @@ module Twilio
             #   Worker. Defaults to {}.
             # @param [String] friendly_name A descriptive string that you create to describe
             #   the Worker. It can be up to 64 characters long.
-            # @param [Boolean] reject_pending_reservations Whether to reject pending
-            #   reservations.
+            # @param [Boolean] reject_pending_reservations Whether to reject the Worker's
+            #   pending reservations. This option is only valid if the Worker's new
+            #   {Activity}[https://www.twilio.com/docs/taskrouter/api/activity] resource has its
+            #   `availability` property set to `False`.
+            # @param [String] if_match The If-Match HTTP request header
             # @return [WorkerInstance] Updated WorkerInstance
-            def update(activity_sid: :unset, attributes: :unset, friendly_name: :unset, reject_pending_reservations: :unset)
+            def update(activity_sid: :unset, attributes: :unset, friendly_name: :unset, reject_pending_reservations: :unset, if_match: :unset)
               context.update(
                   activity_sid: activity_sid,
                   attributes: attributes,
                   friendly_name: friendly_name,
                   reject_pending_reservations: reject_pending_reservations,
+                  if_match: if_match,
               )
             end
 
             ##
             # Delete the WorkerInstance
+            # @param [String] if_match The If-Match HTTP request header
             # @return [Boolean] true if delete succeeds, false otherwise
-            def delete
-              context.delete
+            def delete(if_match: :unset)
+              context.delete(if_match: if_match, )
             end
 
             ##

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb

@@ -89,13 +89,13 @@ module Twilio
               ##
               # Fetch the WorkflowCumulativeStatisticsInstance
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.
@@ -335,13 +335,13 @@ module Twilio
               ##
               # Fetch the WorkflowCumulativeStatisticsInstance
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_statistics.rb

@@ -92,10 +92,10 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] task_channel Only calculate real-time statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.
@@ -226,10 +226,10 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] task_channel Only calculate real-time statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow.rb

@@ -119,12 +119,12 @@ module Twilio
             #   the Workflow resource. For example, `Inbound Call Workflow` or `2014 Outbound
             #   Campaign`.
             # @param [String] configuration A JSON string that contains the rules to apply to
-            #   the Workflow. See [Configuring
-            #   Workflows](https://www.twilio.com/docs/taskrouter/workflow-configuration) for
+            #   the Workflow. See {Configuring
+            #   Workflows}[https://www.twilio.com/docs/taskrouter/workflow-configuration] for
             #   more information.
             # @param [String] assignment_callback_url The URL from your application that will
-            #   process task assignment events. See [Handling Task Assignment
-            #   Callback](https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks)
+            #   process task assignment events. See {Handling Task Assignment
+            #   Callback}[https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks]
             #   for more details.
             # @param [String] fallback_assignment_callback_url The URL that we should call
             #   when a call to the `assignment_callback_url` fails.
@@ -223,14 +223,14 @@ module Twilio
             #   the Workflow resource. For example, `Inbound Call Workflow` or `2014 Outbound
             #   Campaign`.
             # @param [String] assignment_callback_url The URL from your application that will
-            #   process task assignment events. See [Handling Task Assignment
-            #   Callback](https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks)
+            #   process task assignment events. See {Handling Task Assignment
+            #   Callback}[https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks]
             #   for more details.
             # @param [String] fallback_assignment_callback_url The URL that we should call
             #   when a call to the `assignment_callback_url` fails.
             # @param [String] configuration A JSON string that contains the rules to apply to
-            #   the Workflow. See [Configuring
-            #   Workflows](https://www.twilio.com/docs/taskrouter/workflow-configuration) for
+            #   the Workflow. See {Configuring
+            #   Workflows}[https://www.twilio.com/docs/taskrouter/workflow-configuration] for
             #   more information.
             # @param [String] task_reservation_timeout How long TaskRouter will wait for a
             #   confirmation response from your application after it assigns a Task to a Worker.
@@ -441,14 +441,14 @@ module Twilio
             #   the Workflow resource. For example, `Inbound Call Workflow` or `2014 Outbound
             #   Campaign`.
             # @param [String] assignment_callback_url The URL from your application that will
-            #   process task assignment events. See [Handling Task Assignment
-            #   Callback](https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks)
+            #   process task assignment events. See {Handling Task Assignment
+            #   Callback}[https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks]
             #   for more details.
             # @param [String] fallback_assignment_callback_url The URL that we should call
             #   when a call to the `assignment_callback_url` fails.
             # @param [String] configuration A JSON string that contains the rules to apply to
-            #   the Workflow. See [Configuring
-            #   Workflows](https://www.twilio.com/docs/taskrouter/workflow-configuration) for
+            #   the Workflow. See {Configuring
+            #   Workflows}[https://www.twilio.com/docs/taskrouter/workflow-configuration] for
             #   more information.
             # @param [String] task_reservation_timeout How long TaskRouter will wait for a
             #   confirmation response from your application after it assigns a Task to a Worker.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_cumulative_statistics.rb

@@ -81,13 +81,13 @@ module Twilio
             ##
             # Fetch the WorkspaceCumulativeStatisticsInstance
             # @param [Time] end_date Only include usage that occurred on or before this date,
-            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
             #   date-time.
             # @param [String] minutes Only calculate statistics since this many minutes in the
             #   past. The default 15 minutes. This is helpful for displaying statistics for the
             #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
             # @param [Time] start_date Only calculate statistics from this date and time and
-            #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             # @param [String] task_channel Only calculate cumulative statistics on this
             #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
             #   `sms`, or `default`.
@@ -312,13 +312,13 @@ module Twilio
             ##
             # Fetch the WorkspaceCumulativeStatisticsInstance
             # @param [Time] end_date Only include usage that occurred on or before this date,
-            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
             #   date-time.
             # @param [String] minutes Only calculate statistics since this many minutes in the
             #   past. The default 15 minutes. This is helpful for displaying statistics for the
             #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
             # @param [Time] start_date Only calculate statistics from this date and time and
-            #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             # @param [String] task_channel Only calculate cumulative statistics on this
             #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
             #   `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_real_time_statistics.rb

@@ -150,7 +150,7 @@ module Twilio
             end
 
             ##
-            # @return [Hash] The number of current Workers by Activity
+            # @return [Array[Hash]] The number of current Workers by Activity
             def activity_statistics
               @properties['activity_statistics']
             end

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_statistics.rb

@@ -80,10 +80,10 @@ module Twilio
             #   past. The default 15 minutes. This is helpful for displaying statistics for the
             #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
             # @param [Time] start_date Only calculate statistics from this date and time and
-            #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             # @param [Time] end_date Only calculate statistics from this date and time and
-            #   earlier, specified in GMT as an [ISO
-            #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+            #   earlier, specified in GMT as an {ISO
+            #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
             # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
             #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
             #   `default`.
@@ -195,10 +195,10 @@ module Twilio
             #   past. The default 15 minutes. This is helpful for displaying statistics for the
             #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
             # @param [Time] start_date Only calculate statistics from this date and time and
-            #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             # @param [Time] end_date Only calculate statistics from this date and time and
-            #   earlier, specified in GMT as an [ISO
-            #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+            #   earlier, specified in GMT as an {ISO
+            #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
             # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
             #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
             #   `default`.