twilio-ruby 5.27.0 → 5.27.1

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_real_time_statistics.rb

@@ -16,8 +16,10 @@ module Twilio
               ##
               # Initialize the WorkflowRealTimeStatisticsList
               # @param [Version] version Version that contains the resource
-              # @param [String] workspace_sid The workspace_sid
-              # @param [String] workflow_sid The workflow_sid
+              # @param [String] workspace_sid The SID of the Workspace that contains the
+              #   Workflow.
+              # @param [String] workflow_sid Returns the list of Tasks that are being controlled
+              #   by the Workflow with the specified SID value.
               # @return [WorkflowRealTimeStatisticsList] WorkflowRealTimeStatisticsList
               def initialize(version, workspace_sid: nil, workflow_sid: nil)
                 super(version)
@@ -71,8 +73,10 @@ module Twilio
               ##
               # Initialize the WorkflowRealTimeStatisticsContext
               # @param [Version] version Version that contains the resource
-              # @param [String] workspace_sid The workspace_sid
-              # @param [String] workflow_sid The workflow_sid
+              # @param [String] workspace_sid The SID of the Workspace with the Workflow to
+              #   fetch.
+              # @param [String] workflow_sid Returns the list of Tasks that are being controlled
+              #   by the Workflow with the specified SID value.
               # @return [WorkflowRealTimeStatisticsContext] WorkflowRealTimeStatisticsContext
               def initialize(version, workspace_sid, workflow_sid)
                 super(version)
@@ -84,9 +88,9 @@ module Twilio
 
               ##
               # Fetch a WorkflowRealTimeStatisticsInstance
-              # @param [String] task_channel Filter real-time and cumulative statistics by
-              #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-              #   TaskChannelSid.
+              # @param [String] task_channel Only calculate real-time statistics on this
+              #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+              #   `sms`, or `default`.
               # @return [WorkflowRealTimeStatisticsInstance] Fetched WorkflowRealTimeStatisticsInstance
               def fetch(task_channel: :unset)
                 params = Twilio::Values.of({'TaskChannel' => task_channel, })
@@ -125,8 +129,10 @@ module Twilio
               # Initialize the WorkflowRealTimeStatisticsInstance
               # @param [Version] version Version that contains the resource
               # @param [Hash] payload payload that contains response from Twilio
-              # @param [String] workspace_sid The workspace_sid
-              # @param [String] workflow_sid The workflow_sid
+              # @param [String] workspace_sid The SID of the Workspace that contains the
+              #   Workflow.
+              # @param [String] workflow_sid Returns the list of Tasks that are being controlled
+              #   by the Workflow with the specified SID value.
               # @return [WorkflowRealTimeStatisticsInstance] WorkflowRealTimeStatisticsInstance
               def initialize(version, payload, workspace_sid: nil, workflow_sid: nil)
                 super(version)
@@ -165,7 +171,7 @@ module Twilio
               end
 
               ##
-              # @return [String] The account_sid
+              # @return [String] The SID of the Account that created the resource
               def account_sid
                 @properties['account_sid']
               end
@@ -183,13 +189,13 @@ module Twilio
               end
 
               ##
-              # @return [Hash] The tasks_by_priority
+              # @return [Hash] The number of Tasks by priority
               def tasks_by_priority
                 @properties['tasks_by_priority']
               end
 
               ##
-              # @return [Hash] The Tasks broken down by status
+              # @return [Hash] The number of Tasks by their current status
               def tasks_by_status
                 @properties['tasks_by_status']
               end
@@ -201,28 +207,28 @@ module Twilio
               end
 
               ##
-              # @return [String] The workflow_sid
+              # @return [String] Returns the list of Tasks that are being controlled by the Workflow with the specified SID value
               def workflow_sid
                 @properties['workflow_sid']
               end
 
               ##
-              # @return [String] The workspace_sid
+              # @return [String] The SID of the Workspace that contains the Workflow.
               def workspace_sid
                 @properties['workspace_sid']
               end
 
               ##
-              # @return [String] The url
+              # @return [String] The absolute URL of the Workflow statistics resource
               def url
                 @properties['url']
               end
 
               ##
               # Fetch a WorkflowRealTimeStatisticsInstance
-              # @param [String] task_channel Filter real-time and cumulative statistics by
-              #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-              #   TaskChannelSid.
+              # @param [String] task_channel Only calculate real-time statistics on this
+              #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+              #   `sms`, or `default`.
               # @return [WorkflowRealTimeStatisticsInstance] Fetched WorkflowRealTimeStatisticsInstance
               def fetch(task_channel: :unset)
                 context.fetch(task_channel: task_channel, )

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_statistics.rb

@@ -16,8 +16,10 @@ module Twilio
               ##
               # Initialize the WorkflowStatisticsList
               # @param [Version] version Version that contains the resource
-              # @param [String] workspace_sid The workspace_sid
-              # @param [String] workflow_sid The workflow_sid
+              # @param [String] workspace_sid The SID of the Workspace that contains the
+              #   Workflow.
+              # @param [String] workflow_sid Returns the list of Tasks that are being controlled
+              #   by the Workflow with the specified SID value.
               # @return [WorkflowStatisticsList] WorkflowStatisticsList
               def initialize(version, workspace_sid: nil, workflow_sid: nil)
                 super(version)
@@ -71,8 +73,10 @@ module Twilio
               ##
               # Initialize the WorkflowStatisticsContext
               # @param [Version] version Version that contains the resource
-              # @param [String] workspace_sid The workspace_sid
-              # @param [String] workflow_sid The workflow_sid
+              # @param [String] workspace_sid The SID of the Workspace with the Workflow to
+              #   fetch.
+              # @param [String] workflow_sid Returns the list of Tasks that are being controlled
+              #   by the Workflow with the specified SID value.
               # @return [WorkflowStatisticsContext] WorkflowStatisticsContext
               def initialize(version, workspace_sid, workflow_sid)
                 super(version)
@@ -84,23 +88,24 @@ module Twilio
 
               ##
               # Fetch a WorkflowStatisticsInstance
-              # @param [String] minutes Filter cumulative statistics by up to 'x' minutes in the
-              #   past. This is helpful for statistics for the last 15 minutes, 240 minutes (4
-              #   hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes.
-              # @param [Time] start_date Filter cumulative statistics by a start date. This is
-              #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-              #   Timestamp
-              # @param [Time] end_date Filter cumulative statistics by an end date. This is
-              #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-              #   Timestamp
-              # @param [String] task_channel Filter real-time and cumulative statistics by
-              #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-              #   TaskChannelSid.
-              # @param [String] split_by_wait_time A comma separated values for viewing splits
-              #   of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30"
-              #   would show splits of tasks that were canceled or accepted before or after 5
-              #   seconds and respectively, 30 seconds. This is great for showing short abandoned
-              #   tasks or tasks that failed to meet your SLA.
+              # @param [String] minutes Only calculate statistics since this many minutes in the
+              #   past. The default 15 minutes. This is helpful for displaying statistics for the
+              #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+              # @param [Time] start_date Only calculate statistics from this date and time and
+              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              # @param [Time] end_date Only calculate statistics from this date and time and
+              #   earlier, specified in GMT as an [ISO
+              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              # @param [String] task_channel Only calculate real-time statistics on this
+              #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+              #   `sms`, or `default`.
+              # @param [String] split_by_wait_time A comma separated list of values that
+              #   describes the thresholds, in seconds, to calculate statistics on. For each
+              #   threshold specified, the number of Tasks canceled and reservations accepted
+              #   above and below the specified thresholds in seconds are computed. For example,
+              #   `5,30` would show splits of Tasks that were canceled or accepted before and
+              #   after 5 seconds and before and after 30 seconds. This can be used to show short
+              #   abandoned Tasks or Tasks that failed to meet an SLA.
               # @return [WorkflowStatisticsInstance] Fetched WorkflowStatisticsInstance
               def fetch(minutes: :unset, start_date: :unset, end_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
                 params = Twilio::Values.of({
@@ -145,8 +150,10 @@ module Twilio
               # Initialize the WorkflowStatisticsInstance
               # @param [Version] version Version that contains the resource
               # @param [Hash] payload payload that contains response from Twilio
-              # @param [String] workspace_sid The workspace_sid
-              # @param [String] workflow_sid The workflow_sid
+              # @param [String] workspace_sid The SID of the Workspace that contains the
+              #   Workflow.
+              # @param [String] workflow_sid Returns the list of Tasks that are being controlled
+              #   by the Workflow with the specified SID value.
               # @return [WorkflowStatisticsInstance] WorkflowStatisticsInstance
               def initialize(version, payload, workspace_sid: nil, workflow_sid: nil)
                 super(version)
@@ -182,60 +189,61 @@ module Twilio
               end
 
               ##
-              # @return [String] The account_sid
+              # @return [String] The SID of the Account that created the resource
               def account_sid
                 @properties['account_sid']
               end
 
               ##
-              # @return [Hash] The cumulative
+              # @return [Hash] An object that contains the cumulative statistics for the Workflow
               def cumulative
                 @properties['cumulative']
               end
 
               ##
-              # @return [Hash] The realtime
+              # @return [Hash] An object that contains the real-time statistics for the Workflow
               def realtime
                 @properties['realtime']
               end
 
               ##
-              # @return [String] The workflow_sid
+              # @return [String] Returns the list of Tasks that are being controlled by the Workflow with the specified SID value
               def workflow_sid
                 @properties['workflow_sid']
               end
 
               ##
-              # @return [String] The workspace_sid
+              # @return [String] The SID of the Workspace that contains the Workflow
               def workspace_sid
                 @properties['workspace_sid']
               end
 
               ##
-              # @return [String] The url
+              # @return [String] The absolute URL of the Workflow statistics resource
               def url
                 @properties['url']
               end
 
               ##
               # Fetch a WorkflowStatisticsInstance
-              # @param [String] minutes Filter cumulative statistics by up to 'x' minutes in the
-              #   past. This is helpful for statistics for the last 15 minutes, 240 minutes (4
-              #   hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes.
-              # @param [Time] start_date Filter cumulative statistics by a start date. This is
-              #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-              #   Timestamp
-              # @param [Time] end_date Filter cumulative statistics by an end date. This is
-              #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-              #   Timestamp
-              # @param [String] task_channel Filter real-time and cumulative statistics by
-              #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-              #   TaskChannelSid.
-              # @param [String] split_by_wait_time A comma separated values for viewing splits
-              #   of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30"
-              #   would show splits of tasks that were canceled or accepted before or after 5
-              #   seconds and respectively, 30 seconds. This is great for showing short abandoned
-              #   tasks or tasks that failed to meet your SLA.
+              # @param [String] minutes Only calculate statistics since this many minutes in the
+              #   past. The default 15 minutes. This is helpful for displaying statistics for the
+              #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+              # @param [Time] start_date Only calculate statistics from this date and time and
+              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              # @param [Time] end_date Only calculate statistics from this date and time and
+              #   earlier, specified in GMT as an [ISO
+              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              # @param [String] task_channel Only calculate real-time statistics on this
+              #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+              #   `sms`, or `default`.
+              # @param [String] split_by_wait_time A comma separated list of values that
+              #   describes the thresholds, in seconds, to calculate statistics on. For each
+              #   threshold specified, the number of Tasks canceled and reservations accepted
+              #   above and below the specified thresholds in seconds are computed. For example,
+              #   `5,30` would show splits of Tasks that were canceled or accepted before and
+              #   after 5 seconds and before and after 30 seconds. This can be used to show short
+              #   abandoned Tasks or Tasks that failed to meet an SLA.
               # @return [WorkflowStatisticsInstance] Fetched WorkflowStatisticsInstance
               def fetch(minutes: :unset, start_date: :unset, end_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
                 context.fetch(

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_cumulative_statistics.rb

@@ -15,7 +15,7 @@ module Twilio
             ##
             # Initialize the WorkspaceCumulativeStatisticsList
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace.
             # @return [WorkspaceCumulativeStatisticsList] WorkspaceCumulativeStatisticsList
             def initialize(version, workspace_sid: nil)
               super(version)
@@ -68,7 +68,7 @@ module Twilio
             ##
             # Initialize the WorkspaceCumulativeStatisticsContext
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace to fetch.
             # @return [WorkspaceCumulativeStatisticsContext] WorkspaceCumulativeStatisticsContext
             def initialize(version, workspace_sid)
               super(version)
@@ -80,23 +80,24 @@ module Twilio
 
             ##
             # Fetch a WorkspaceCumulativeStatisticsInstance
-            # @param [Time] end_date Filter cumulative statistics by an end date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] minutes Filter cumulative statistics by up to 'x' minutes in the
-            #   past. This is helpful for statistics for the last 15 minutes, 240 minutes (4
-            #   hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [Time] start_date Filter cumulative statistics by a start date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] task_channel Filter real-time and cumulative statistics by
-            #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-            #   TaskChannelSid.
-            # @param [String] split_by_wait_time A comma separated values for viewing splits
-            #   of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30"
-            #   would show splits of tasks that were canceled or accepted before or after 5
-            #   seconds and respectively, 30 seconds. This is great for showing short abandoned
-            #   tasks or tasks that failed to meet your SLA.
+            # @param [Time] end_date Only include usage that occurred on or before this date,
+            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   date-time.
+            # @param [String] minutes Only calculate statistics since this many minutes in the
+            #   past. The default 15 minutes. This is helpful for displaying statistics for the
+            #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+            # @param [Time] start_date Only calculate statistics from this date and time and
+            #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            # @param [String] task_channel Only calculate cumulative statistics on this
+            #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+            #   `sms`, or `default`.
+            # @param [String] split_by_wait_time A comma separated list of values that
+            #   describes the thresholds, in seconds, to calculate statistics on. For each
+            #   threshold specified, the number of Tasks canceled and reservations accepted
+            #   above and below the specified thresholds in seconds are computed. For example,
+            #   `5,30` would show splits of Tasks that were canceled or accepted before and
+            #   after 5 seconds and before and after 30 seconds. This can be used to show short
+            #   abandoned Tasks or Tasks that failed to meet an SLA.
             # @return [WorkspaceCumulativeStatisticsInstance] Fetched WorkspaceCumulativeStatisticsInstance
             def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
               params = Twilio::Values.of({
@@ -140,7 +141,7 @@ module Twilio
             # Initialize the WorkspaceCumulativeStatisticsInstance
             # @param [Version] version Version that contains the resource
             # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace.
             # @return [WorkspaceCumulativeStatisticsInstance] WorkspaceCumulativeStatisticsInstance
             def initialize(version, payload, workspace_sid: nil)
               super(version)
@@ -187,25 +188,25 @@ module Twilio
             end
 
             ##
-            # @return [String] The account_sid
+            # @return [String] The SID of the Account that created the resource
             def account_sid
               @properties['account_sid']
             end
 
             ##
-            # @return [String] The average time from Task creation to acceptance
+            # @return [String] The average time in seconds between Task creation and acceptance
             def avg_task_acceptance_time
               @properties['avg_task_acceptance_time']
             end
 
             ##
-            # @return [Time] The start_time
+            # @return [Time] The beginning of the interval during which these statistics were calculated
             def start_time
               @properties['start_time']
             end
 
             ##
-            # @return [Time] The end_time
+            # @return [Time] The end of the interval during which these statistics were calculated
             def end_time
               @properties['end_time']
             end
@@ -247,19 +248,19 @@ module Twilio
             end
 
             ##
-            # @return [Hash] The splits of the tasks canceled and accepted based on the provided SplitByWaitTime parameter.
+            # @return [Hash] A list of objects that describe the Tasks canceled and reservations accepted above and below the specified thresholds
             def split_by_wait_time
               @properties['split_by_wait_time']
             end
 
             ##
-            # @return [Hash] The wait duration stats for tasks that were accepted.
+            # @return [Hash] The wait duration statistics for Tasks that were accepted
             def wait_duration_until_accepted
               @properties['wait_duration_until_accepted']
             end
 
             ##
-            # @return [Hash] The wait duration stats for tasks that were canceled.
+            # @return [Hash] The wait duration statistics for Tasks that were canceled
             def wait_duration_until_canceled
               @properties['wait_duration_until_canceled']
             end
@@ -301,36 +302,37 @@ module Twilio
             end
 
             ##
-            # @return [String] The workspace_sid
+            # @return [String] The SID of the Workspace
             def workspace_sid
               @properties['workspace_sid']
             end
 
             ##
-            # @return [String] The url
+            # @return [String] The absolute URL of the Workspace statistics resource
             def url
               @properties['url']
             end
 
             ##
             # Fetch a WorkspaceCumulativeStatisticsInstance
-            # @param [Time] end_date Filter cumulative statistics by an end date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] minutes Filter cumulative statistics by up to 'x' minutes in the
-            #   past. This is helpful for statistics for the last 15 minutes, 240 minutes (4
-            #   hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [Time] start_date Filter cumulative statistics by a start date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] task_channel Filter real-time and cumulative statistics by
-            #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-            #   TaskChannelSid.
-            # @param [String] split_by_wait_time A comma separated values for viewing splits
-            #   of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30"
-            #   would show splits of tasks that were canceled or accepted before or after 5
-            #   seconds and respectively, 30 seconds. This is great for showing short abandoned
-            #   tasks or tasks that failed to meet your SLA.
+            # @param [Time] end_date Only include usage that occurred on or before this date,
+            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   date-time.
+            # @param [String] minutes Only calculate statistics since this many minutes in the
+            #   past. The default 15 minutes. This is helpful for displaying statistics for the
+            #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+            # @param [Time] start_date Only calculate statistics from this date and time and
+            #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            # @param [String] task_channel Only calculate cumulative statistics on this
+            #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+            #   `sms`, or `default`.
+            # @param [String] split_by_wait_time A comma separated list of values that
+            #   describes the thresholds, in seconds, to calculate statistics on. For each
+            #   threshold specified, the number of Tasks canceled and reservations accepted
+            #   above and below the specified thresholds in seconds are computed. For example,
+            #   `5,30` would show splits of Tasks that were canceled or accepted before and
+            #   after 5 seconds and before and after 30 seconds. This can be used to show short
+            #   abandoned Tasks or Tasks that failed to meet an SLA.
             # @return [WorkspaceCumulativeStatisticsInstance] Fetched WorkspaceCumulativeStatisticsInstance
             def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
               context.fetch(

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_real_time_statistics.rb

@@ -15,7 +15,7 @@ module Twilio
             ##
             # Initialize the WorkspaceRealTimeStatisticsList
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace.
             # @return [WorkspaceRealTimeStatisticsList] WorkspaceRealTimeStatisticsList
             def initialize(version, workspace_sid: nil)
               super(version)
@@ -64,7 +64,7 @@ module Twilio
             ##
             # Initialize the WorkspaceRealTimeStatisticsContext
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace to fetch.
             # @return [WorkspaceRealTimeStatisticsContext] WorkspaceRealTimeStatisticsContext
             def initialize(version, workspace_sid)
               super(version)
@@ -76,9 +76,9 @@ module Twilio
 
             ##
             # Fetch a WorkspaceRealTimeStatisticsInstance
-            # @param [String] task_channel Filter real-time and cumulative statistics by
-            #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-            #   TaskChannelSid.
+            # @param [String] task_channel Only calculate real-time statistics on this
+            #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+            #   `sms`, or `default`.
             # @return [WorkspaceRealTimeStatisticsInstance] Fetched WorkspaceRealTimeStatisticsInstance
             def fetch(task_channel: :unset)
               params = Twilio::Values.of({'TaskChannel' => task_channel, })
@@ -112,7 +112,7 @@ module Twilio
             # Initialize the WorkspaceRealTimeStatisticsInstance
             # @param [Version] version Version that contains the resource
             # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace.
             # @return [WorkspaceRealTimeStatisticsInstance] WorkspaceRealTimeStatisticsInstance
             def initialize(version, payload, workspace_sid: nil)
               super(version)
@@ -148,13 +148,13 @@ module Twilio
             end
 
             ##
-            # @return [String] The account_sid
+            # @return [String] The SID of the Account that created the resource
             def account_sid
               @properties['account_sid']
             end
 
             ##
-            # @return [Hash] A breakdown of Workers by Activity
+            # @return [Hash] The number of current Workers by Activity
             def activity_statistics
               @properties['activity_statistics']
             end
@@ -166,19 +166,19 @@ module Twilio
             end
 
             ##
-            # @return [String] The longest_task_waiting_sid
+            # @return [String] The SID of the longest waiting Task
             def longest_task_waiting_sid
               @properties['longest_task_waiting_sid']
             end
 
             ##
-            # @return [Hash] The tasks_by_priority
+            # @return [Hash] The number of Tasks by priority
             def tasks_by_priority
               @properties['tasks_by_priority']
             end
 
             ##
-            # @return [Hash] The Tasks broken down by status
+            # @return [Hash] The number of Tasks by their current status
             def tasks_by_status
               @properties['tasks_by_status']
             end
@@ -190,28 +190,28 @@ module Twilio
             end
 
             ##
-            # @return [String] The total number of Workers in the workspace
+            # @return [String] The total number of Workers in the Workspace
             def total_workers
               @properties['total_workers']
             end
 
             ##
-            # @return [String] The workspace_sid
+            # @return [String] The SID of the Workspace
             def workspace_sid
               @properties['workspace_sid']
             end
 
             ##
-            # @return [String] The url
+            # @return [String] The absolute URL of the Workspace statistics resource
             def url
               @properties['url']
             end
 
             ##
             # Fetch a WorkspaceRealTimeStatisticsInstance
-            # @param [String] task_channel Filter real-time and cumulative statistics by
-            #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-            #   TaskChannelSid.
+            # @param [String] task_channel Only calculate real-time statistics on this
+            #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+            #   `sms`, or `default`.
             # @return [WorkspaceRealTimeStatisticsInstance] Fetched WorkspaceRealTimeStatisticsInstance
             def fetch(task_channel: :unset)
               context.fetch(task_channel: task_channel, )