twilio-ruby 5.19.0 → 5.77.0

data/lib/twilio-ruby/rest/taskrouter/v1/workspace.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -27,9 +27,8 @@ module Twilio
           # Lists WorkspaceInstance records from the API as a list.
           # Unlike stream(), this operation is eager and will load `limit` records into
           # memory before returning.
-          # @param [String] friendly_name Filter by a workspace's friendly name. This is a
-          #   human readable description of this Workspace (for example "Customer Support" or
-          #   "2014 Election Campaign")
+          # @param [String] friendly_name The `friendly_name` of the Workspace resources to
+          #   read. For example `Customer Support` or `2014 Election Campaign`.
           # @param [Integer] limit Upper limit for the number of records to return. stream()
           #    guarantees to never return more than limit.  Default is no limit
           # @param [Integer] page_size Number of records to fetch per request, when
@@ -45,9 +44,8 @@ module Twilio
           # Streams WorkspaceInstance records from the API as an Enumerable.
           # This operation lazily loads records as efficiently as possible until the limit
           # is reached.
-          # @param [String] friendly_name Filter by a workspace's friendly name. This is a
-          #   human readable description of this Workspace (for example "Customer Support" or
-          #   "2014 Election Campaign")
+          # @param [String] friendly_name The `friendly_name` of the Workspace resources to
+          #   read. For example `Customer Support` or `2014 Election Campaign`.
           # @param [Integer] limit Upper limit for the number of records to return. stream()
           #    guarantees to never return more than limit. Default is no limit.
           # @param [Integer] page_size Number of records to fetch per request, when
@@ -80,9 +78,8 @@ module Twilio
           ##
           # Retrieve a single page of WorkspaceInstance records from the API.
           # Request is executed immediately.
-          # @param [String] friendly_name Filter by a workspace's friendly name. This is a
-          #   human readable description of this Workspace (for example "Customer Support" or
-          #   "2014 Election Campaign")
+          # @param [String] friendly_name The `friendly_name` of the Workspace resources to
+          #   read. For example `Customer Support` or `2014 Election Campaign`.
           # @param [String] page_token PageToken provided by the API
           # @param [Integer] page_number Page Number, this value is simply for client state
           # @param [Integer] page_size Number of records to return, defaults to 50
@@ -94,11 +91,9 @@ module Twilio
                 'Page' => page_number,
                 'PageSize' => page_size,
             })
-            response = @version.page(
-                'GET',
-                @uri,
-                params
-            )
+
+            response = @version.page('GET', @uri, params: params)
+
             WorkspacePage.new(@version, response, @solution)
           end
 
@@ -116,36 +111,40 @@ module Twilio
           end
 
           ##
-          # Retrieve a single page of WorkspaceInstance records from the API.
-          # Request is executed immediately.
-          # @param [String] friendly_name Human readable description of this workspace (for
-          #   example "Customer Support" or "2014 Election Campaign")
-          # @param [String] event_callback_url If provided, the Workspace will publish
-          #   events to this URL. You can use this to gather data for reporting. See Workspace
-          #   Events for more information.
-          # @param [String] events_filter Use this parameter to receive webhooks on
-          #   EventCallbackUrl for specific events on a workspace. For example if
-          #   'EventsFilter=task.created,task.canceled,worker.activity.update', then
-          #   TaskRouter will webhook to EventCallbackUrl only when a task is created,
-          #   canceled or a worker activity is updated.
-          # @param [Boolean] multi_task_enabled Multi tasking allows workers to handle
-          #   multiple tasks simultaneously. When enabled (MultiTaskEnabled=true), each worker
-          #   will be eligible to receive parallel reservations up to the per-channel maximums
-          #   defined in the Workers section. Default is disabled (MultiTaskEnabled=false),
-          #   where each worker will only receive a new reservation when the previous task is
-          #   completed. Learn more by visiting [Multitasking][/docs/taskrouter/multitasking].
-          # @param [String] template One of the available template names. Will pre-configure
-          #   this Workspace with the Workflow and Activities specified in the template.
-          #   "NONE" will create a Workspace with a set of default activities and nothing
-          #   else. "FIFO" will configure TaskRouter with a set of default activities and a
-          #   single task queue for first-in, first-out distribution, useful if you want to
-          #   see a simple TaskRouter configuration when getting started. Defaults to "NONE".
-          # @param [workspace.QueueOrder] prioritize_queue_order Use this parameter to
-          #   configure whether to prioritize LIFO or FIFO when workers are receiving Tasks
-          #   from combination of LIFO and FIFO TaskQueues. Default is FIFO. [Click
-          #   here][/docs/taskrouter/queue-ordering-last-first-out-lifo] to learn more about
-          #   LIFO and the use of the parameter.
-          # @return [WorkspaceInstance] Newly created WorkspaceInstance
+          # Create the WorkspaceInstance
+          # @param [String] friendly_name A descriptive string that you create to describe
+          #   the Workspace resource. It can be up to 64 characters long. For example:
+          #   `Customer Support` or `2014 Election Campaign`.
+          # @param [String] event_callback_url The URL we should call when an event occurs.
+          #   If provided, the Workspace will publish events to this URL, for example, to
+          #   collect data for reporting. See {Workspace
+          #   Events}[https://www.twilio.com/docs/taskrouter/api/event] for more information.
+          #   This parameter supports Twilio's {Webhooks (HTTP callbacks) Connection
+          #   Overrides}[https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides].
+          # @param [String] events_filter The list of Workspace events for which to call
+          #   event_callback_url. For example, if `EventsFilter=task.created, task.canceled,
+          #   worker.activity.update`, then TaskRouter will call event_callback_url only when
+          #   a task is created, canceled, or a Worker activity is updated.
+          # @param [Boolean] multi_task_enabled Whether to enable multi-tasking. Can be:
+          #   `true` to enable multi-tasking, or `false` to disable it. However, all
+          #   workspaces should be created as multi-tasking. The default is `true`.
+          #   Multi-tasking allows Workers to handle multiple Tasks simultaneously. When
+          #   enabled (`true`), each Worker can receive parallel reservations up to the
+          #   per-channel maximums defined in the Workers section. In single-tasking mode
+          #   (legacy mode), each Worker will only receive a new reservation when the previous
+          #   task is completed. Learn more at
+          #   {Multitasking}[https://www.twilio.com/docs/taskrouter/multitasking].
+          # @param [String] template An available template name. Can be: `NONE` or `FIFO`
+          #   and the default is `NONE`. Pre-configures the Workspace with the Workflow and
+          #   Activities specified in the template. `NONE` will create a Workspace with only a
+          #   set of default activities. `FIFO` will configure TaskRouter with a set of
+          #   default activities and a single TaskQueue for first-in, first-out distribution,
+          #   which can be useful when you are getting started with TaskRouter.
+          # @param [workspace.QueueOrder] prioritize_queue_order The type of TaskQueue to
+          #   prioritize when Workers are receiving Tasks from both types of TaskQueues. Can
+          #   be: `LIFO` or `FIFO` and the default is `FIFO`. For more information, see {Queue
+          #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
+          # @return [WorkspaceInstance] Created WorkspaceInstance
           def create(friendly_name: nil, event_callback_url: :unset, events_filter: :unset, multi_task_enabled: :unset, template: :unset, prioritize_queue_order: :unset)
             data = Twilio::Values.of({
                 'FriendlyName' => friendly_name,
@@ -156,11 +155,7 @@ module Twilio
                 'PrioritizeQueueOrder' => prioritize_queue_order,
             })
 
-            payload = @version.create(
-                'POST',
-                @uri,
-                data: data
-            )
+            payload = @version.create('POST', @uri, data: data)
 
             WorkspaceInstance.new(@version, payload, )
           end
@@ -205,7 +200,7 @@ module Twilio
           ##
           # Initialize the WorkspaceContext
           # @param [Version] version Version that contains the resource
-          # @param [String] sid The sid
+          # @param [String] sid The SID of the Workspace resource to fetch.
           # @return [WorkspaceContext] WorkspaceContext
           def initialize(version, sid)
             super(version)
@@ -228,44 +223,48 @@ module Twilio
           end
 
           ##
-          # Fetch a WorkspaceInstance
+          # Fetch the WorkspaceInstance
           # @return [WorkspaceInstance] Fetched WorkspaceInstance
           def fetch
-            params = Twilio::Values.of({})
-
-            payload = @version.fetch(
-                'GET',
-                @uri,
-                params,
-            )
+            payload = @version.fetch('GET', @uri)
 
             WorkspaceInstance.new(@version, payload, sid: @solution[:sid], )
           end
 
           ##
           # Update the WorkspaceInstance
-          # @param [String] default_activity_sid The ID of the Activity that will be used
-          #   when new Workers are created in this Workspace.
-          # @param [String] event_callback_url The Workspace will publish events to this
-          #   URL. You can use this to gather data for reporting. See
-          #   [Events][/docs/taskrouter/api/events] for more information.
-          # @param [String] events_filter Use this parameter to receive webhooks on
-          #   EventCallbackUrl for specific events on a workspace. For example if
-          #   'EventsFilter=task.created,task.canceled,worker.activity.update', then
-          #   TaskRouter will webhook to EventCallbackUrl only when a task is created,
-          #   canceled or a worker activity is updated.
-          # @param [String] friendly_name Human readable description of this workspace (for
-          #   example "Sales Call Center" or "Customer Support Team")
-          # @param [Boolean] multi_task_enabled Enable or Disable Multitasking by passing
-          #   either *true* or *False* with the POST request. Learn more by visiting
-          #   [Multitasking][/docs/taskrouter/multitasking].
-          # @param [String] timeout_activity_sid The ID of the Activity that will be
+          # @param [String] default_activity_sid The SID of the Activity that will be used
+          #   when new Workers are created in the Workspace.
+          # @param [String] event_callback_url The URL we should call when an event occurs.
+          #   See {Workspace Events}[https://www.twilio.com/docs/taskrouter/api/event] for
+          #   more information. This parameter supports Twilio's {Webhooks (HTTP callbacks)
+          #   Connection
+          #   Overrides}[https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides].
+          # @param [String] events_filter The list of Workspace events for which to call
+          #   event_callback_url. For example if
+          #   `EventsFilter=task.created,task.canceled,worker.activity.update`, then
+          #   TaskRouter will call event_callback_url only when a task is created, canceled,
+          #   or a Worker activity is updated.
+          # @param [String] friendly_name A descriptive string that you create to describe
+          #   the Workspace resource. For example: `Sales Call Center` or `Customer Support
+          #   Team`.
+          # @param [Boolean] multi_task_enabled Whether to enable multi-tasking. Can be:
+          #   `true` to enable multi-tasking, or `false` to disable it. However, all
+          #   workspaces should be maintained as multi-tasking. There is no default when
+          #   omitting this parameter. A multi-tasking Workspace can't be updated to
+          #   single-tasking unless it is not a Flex Project and another (legacy)
+          #   single-tasking Workspace exists. Multi-tasking allows Workers to handle multiple
+          #   Tasks simultaneously. In multi-tasking mode, each Worker can receive parallel
+          #   reservations up to the per-channel maximums defined in the Workers section. In
+          #   single-tasking mode (legacy mode), each Worker will only receive a new
+          #   reservation when the previous task is completed. Learn more at
+          #   {Multitasking}[https://www.twilio.com/docs/taskrouter/multitasking].
+          # @param [String] timeout_activity_sid The SID of the Activity that will be
           #   assigned to a Worker when a Task reservation times out without a response.
-          # @param [workspace.QueueOrder] prioritize_queue_order Use this parameter to
-          #   configure whether to prioritize LIFO or FIFO when workers are receiving Tasks
-          #   from combination of LIFO and FIFO TaskQueues. Default is FIFO. [Click
-          #   here][/docs/taskrouter/queue-ordering-last-first-out-lifo] to learn more about
-          #   LIFO and the use of the parameter.
+          # @param [workspace.QueueOrder] prioritize_queue_order The type of TaskQueue to
+          #   prioritize when Workers are receiving Tasks from both types of TaskQueues. Can
+          #   be: `LIFO` or `FIFO`. For more information, see {Queue
+          #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
           # @return [WorkspaceInstance] Updated WorkspaceInstance
           def update(default_activity_sid: :unset, event_callback_url: :unset, events_filter: :unset, friendly_name: :unset, multi_task_enabled: :unset, timeout_activity_sid: :unset, prioritize_queue_order: :unset)
             data = Twilio::Values.of({
@@ -278,20 +277,16 @@ module Twilio
                 'PrioritizeQueueOrder' => prioritize_queue_order,
             })
 
-            payload = @version.update(
-                'POST',
-                @uri,
-                data: data,
-            )
+            payload = @version.update('POST', @uri, data: data)
 
             WorkspaceInstance.new(@version, payload, sid: @solution[:sid], )
           end
 
           ##
-          # Deletes the WorkspaceInstance
-          # @return [Boolean] true if delete succeeds, true otherwise
+          # Delete the WorkspaceInstance
+          # @return [Boolean] true if delete succeeds, false otherwise
           def delete
-            @version.delete('delete', @uri)
+             @version.delete('DELETE', @uri)
           end
 
           ##
@@ -450,6 +445,13 @@ module Twilio
             context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
             "#<Twilio.Taskrouter.V1.WorkspaceContext #{context}>"
           end
+
+          ##
+          # Provide a detailed, user friendly representation
+          def inspect
+            context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
+            "#<Twilio.Taskrouter.V1.WorkspaceContext #{context}>"
+          end
         end
 
         class WorkspaceInstance < InstanceResource
@@ -457,7 +459,7 @@ module Twilio
           # Initialize the WorkspaceInstance
           # @param [Version] version Version that contains the resource
           # @param [Hash] payload payload that contains response from Twilio
-          # @param [String] sid The sid
+          # @param [String] sid The SID of the Workspace resource to fetch.
           # @return [WorkspaceInstance] WorkspaceInstance
           def initialize(version, payload, sid: nil)
             super(version)
@@ -498,97 +500,97 @@ module Twilio
           end
 
           ##
-          # @return [String] The ID of the account that owns this Workflow
+          # @return [String] The SID of the Account that created the resource
           def account_sid
             @properties['account_sid']
           end
 
           ##
-          # @return [Time] The time the Workspace was created, given as GMT in ISO 8601 format.
+          # @return [Time] The ISO 8601 date and time in GMT when the resource was created
           def date_created
             @properties['date_created']
           end
 
           ##
-          # @return [Time] The time the Workspace was last updated, given as GMT in ISO 8601 format.
+          # @return [Time] The ISO 8601 date and time in GMT when the resource was last updated
           def date_updated
             @properties['date_updated']
           end
 
           ##
-          # @return [String] The human readable name of the default activity.
+          # @return [String] The name of the default activity
           def default_activity_name
             @properties['default_activity_name']
           end
 
           ##
-          # @return [String] The ID of the Activity that will be used when new Workers are created in this Workspace.
+          # @return [String] The SID of the Activity that will be used when new Workers are created in the Workspace
           def default_activity_sid
             @properties['default_activity_sid']
           end
 
           ##
-          # @return [String] If provided, the Workspace will publish events to this URL.
+          # @return [String] The URL we call when an event occurs
           def event_callback_url
             @properties['event_callback_url']
           end
 
           ##
-          # @return [String] Use this parameter to receive webhooks on EventCallbackUrl for specific events on a workspace.
+          # @return [String] The list of Workspace events for which to call event_callback_url
           def events_filter
             @properties['events_filter']
           end
 
           ##
-          # @return [String] Filter by a workspace's friendly name.
+          # @return [String] The string that you assigned to describe the Workspace resource
           def friendly_name
             @properties['friendly_name']
           end
 
           ##
-          # @return [Boolean] Multi tasking allows workers to handle multiple tasks simultaneously.
+          # @return [Boolean] Whether multi-tasking is enabled
           def multi_task_enabled
             @properties['multi_task_enabled']
           end
 
           ##
-          # @return [String] The unique ID of the Workspace
+          # @return [String] The unique string that identifies the resource
           def sid
             @properties['sid']
           end
 
           ##
-          # @return [String] The human readable name of the timeout activity.
+          # @return [String] The name of the timeout activity
           def timeout_activity_name
             @properties['timeout_activity_name']
           end
 
           ##
-          # @return [String] The ID of the Activity that will be assigned to a Worker when a Task reservation times out without a response.
+          # @return [String] The SID of the Activity that will be assigned to a Worker when a Task reservation times out without a response
           def timeout_activity_sid
             @properties['timeout_activity_sid']
           end
 
           ##
-          # @return [workspace.QueueOrder] Use this parameter to configure whether to prioritize LIFO or FIFO when workers are receiving Tasks from combination of LIFO and FIFO TaskQueues.
+          # @return [workspace.QueueOrder] The type of TaskQueue to prioritize when Workers are receiving Tasks from both types of TaskQueues
           def prioritize_queue_order
             @properties['prioritize_queue_order']
           end
 
           ##
-          # @return [String] The url
+          # @return [String] The absolute URL of the Workspace resource
           def url
             @properties['url']
           end
 
           ##
-          # @return [String] The links
+          # @return [String] The URLs of related resources
           def links
             @properties['links']
           end
 
           ##
-          # Fetch a WorkspaceInstance
+          # Fetch the WorkspaceInstance
           # @return [WorkspaceInstance] Fetched WorkspaceInstance
           def fetch
             context.fetch
@@ -596,28 +598,38 @@ module Twilio
 
           ##
           # Update the WorkspaceInstance
-          # @param [String] default_activity_sid The ID of the Activity that will be used
-          #   when new Workers are created in this Workspace.
-          # @param [String] event_callback_url The Workspace will publish events to this
-          #   URL. You can use this to gather data for reporting. See
-          #   [Events][/docs/taskrouter/api/events] for more information.
-          # @param [String] events_filter Use this parameter to receive webhooks on
-          #   EventCallbackUrl for specific events on a workspace. For example if
-          #   'EventsFilter=task.created,task.canceled,worker.activity.update', then
-          #   TaskRouter will webhook to EventCallbackUrl only when a task is created,
-          #   canceled or a worker activity is updated.
-          # @param [String] friendly_name Human readable description of this workspace (for
-          #   example "Sales Call Center" or "Customer Support Team")
-          # @param [Boolean] multi_task_enabled Enable or Disable Multitasking by passing
-          #   either *true* or *False* with the POST request. Learn more by visiting
-          #   [Multitasking][/docs/taskrouter/multitasking].
-          # @param [String] timeout_activity_sid The ID of the Activity that will be
+          # @param [String] default_activity_sid The SID of the Activity that will be used
+          #   when new Workers are created in the Workspace.
+          # @param [String] event_callback_url The URL we should call when an event occurs.
+          #   See {Workspace Events}[https://www.twilio.com/docs/taskrouter/api/event] for
+          #   more information. This parameter supports Twilio's {Webhooks (HTTP callbacks)
+          #   Connection
+          #   Overrides}[https://www.twilio.com/docs/usage/webhooks/webhooks-connection-overrides].
+          # @param [String] events_filter The list of Workspace events for which to call
+          #   event_callback_url. For example if
+          #   `EventsFilter=task.created,task.canceled,worker.activity.update`, then
+          #   TaskRouter will call event_callback_url only when a task is created, canceled,
+          #   or a Worker activity is updated.
+          # @param [String] friendly_name A descriptive string that you create to describe
+          #   the Workspace resource. For example: `Sales Call Center` or `Customer Support
+          #   Team`.
+          # @param [Boolean] multi_task_enabled Whether to enable multi-tasking. Can be:
+          #   `true` to enable multi-tasking, or `false` to disable it. However, all
+          #   workspaces should be maintained as multi-tasking. There is no default when
+          #   omitting this parameter. A multi-tasking Workspace can't be updated to
+          #   single-tasking unless it is not a Flex Project and another (legacy)
+          #   single-tasking Workspace exists. Multi-tasking allows Workers to handle multiple
+          #   Tasks simultaneously. In multi-tasking mode, each Worker can receive parallel
+          #   reservations up to the per-channel maximums defined in the Workers section. In
+          #   single-tasking mode (legacy mode), each Worker will only receive a new
+          #   reservation when the previous task is completed. Learn more at
+          #   {Multitasking}[https://www.twilio.com/docs/taskrouter/multitasking].
+          # @param [String] timeout_activity_sid The SID of the Activity that will be
           #   assigned to a Worker when a Task reservation times out without a response.
-          # @param [workspace.QueueOrder] prioritize_queue_order Use this parameter to
-          #   configure whether to prioritize LIFO or FIFO when workers are receiving Tasks
-          #   from combination of LIFO and FIFO TaskQueues. Default is FIFO. [Click
-          #   here][/docs/taskrouter/queue-ordering-last-first-out-lifo] to learn more about
-          #   LIFO and the use of the parameter.
+          # @param [workspace.QueueOrder] prioritize_queue_order The type of TaskQueue to
+          #   prioritize when Workers are receiving Tasks from both types of TaskQueues. Can
+          #   be: `LIFO` or `FIFO`. For more information, see {Queue
+          #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
           # @return [WorkspaceInstance] Updated WorkspaceInstance
           def update(default_activity_sid: :unset, event_callback_url: :unset, events_filter: :unset, friendly_name: :unset, multi_task_enabled: :unset, timeout_activity_sid: :unset, prioritize_queue_order: :unset)
             context.update(
@@ -632,8 +644,8 @@ module Twilio
           end
 
           ##
-          # Deletes the WorkspaceInstance
-          # @return [Boolean] true if delete succeeds, true otherwise
+          # Delete the WorkspaceInstance
+          # @return [Boolean] true if delete succeeds, false otherwise
           def delete
             context.delete
           end

data/lib/twilio-ruby/rest/taskrouter/v1.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -19,16 +19,17 @@ module Twilio
         end
 
         ##
-        # @param [String] sid The sid
+        # @param [String] sid The SID of the Workspace resource to fetch.
         # @return [Twilio::REST::Taskrouter::V1::WorkspaceContext] if sid was passed.
         # @return [Twilio::REST::Taskrouter::V1::WorkspaceList]
         def workspaces(sid=:unset)
           if sid.nil?
-            raise ArgumentError, 'sid cannot be nil'
-          elsif sid == :unset
-            @workspaces ||= WorkspaceList.new self
+              raise ArgumentError, 'sid cannot be nil'
+          end
+          if sid == :unset
+              @workspaces ||= WorkspaceList.new self
           else
-            WorkspaceContext.new(self, sid)
+              WorkspaceContext.new(self, sid)
           end
         end
 

data/lib/twilio-ruby/rest/taskrouter.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -29,7 +29,8 @@ module Twilio
       end
 
       ##
-      # @param [String] sid The unique ID of the Workspace
+      # @param [String] sid The unique string that we created to identify the Workspace
+      #   resource.
       # @return [Twilio::REST::Taskrouter::V1::WorkspaceInstance] if sid was passed.
       # @return [Twilio::REST::Taskrouter::V1::WorkspaceList]
       def workspaces(sid=:unset)