twilio-ruby 5.15.1 → 5.58.1

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -15,8 +15,8 @@ module Twilio
             ##
             # Initialize the WorkflowList
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The ID of the Workspace that contains this
-            #   Workflow
+            # @param [String] workspace_sid The SID of the Workspace that contains the
+            #   Workflow.
             # @return [WorkflowList] WorkflowList
             def initialize(version, workspace_sid: nil)
               super(version)
@@ -30,8 +30,8 @@ module Twilio
             # Lists WorkflowInstance records from the API as a list.
             # Unlike stream(), this operation is eager and will load `limit` records into
             # memory before returning.
-            # @param [String] friendly_name Human readable description of this Workflow (for
-            #   example "Customer Support" or "2014 Election Campaign")
+            # @param [String] friendly_name The `friendly_name` of the Workflow resources to
+            #   read.
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit.  Default is no limit
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -47,8 +47,8 @@ module Twilio
             # Streams WorkflowInstance records from the API as an Enumerable.
             # This operation lazily loads records as efficiently as possible until the limit
             # is reached.
-            # @param [String] friendly_name Human readable description of this Workflow (for
-            #   example "Customer Support" or "2014 Election Campaign")
+            # @param [String] friendly_name The `friendly_name` of the Workflow resources to
+            #   read.
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit. Default is no limit.
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -81,8 +81,8 @@ module Twilio
             ##
             # Retrieve a single page of WorkflowInstance records from the API.
             # Request is executed immediately.
-            # @param [String] friendly_name Human readable description of this Workflow (for
-            #   example "Customer Support" or "2014 Election Campaign")
+            # @param [String] friendly_name The `friendly_name` of the Workflow resources to
+            #   read.
             # @param [String] page_token PageToken provided by the API
             # @param [Integer] page_number Page Number, this value is simply for client state
             # @param [Integer] page_size Number of records to return, defaults to 50
@@ -94,11 +94,9 @@ module Twilio
                   'Page' => page_number,
                   'PageSize' => page_size,
               })
-              response = @version.page(
-                  'GET',
-                  @uri,
-                  params
-              )
+
+              response = @version.page('GET', @uri, params: params)
+
               WorkflowPage.new(@version, response, @solution)
             end
 
@@ -116,25 +114,24 @@ module Twilio
             end
 
             ##
-            # Retrieve a single page of WorkflowInstance records from the API.
-            # Request is executed immediately.
-            # @param [String] friendly_name A string representing a human readable name for
-            #   this Workflow. Examples include 'Inbound Call Workflow' or '2014 Outbound
-            #   Campaign'.
-            # @param [String] configuration JSON document configuring the rules for this
-            #   Workflow. See [Configuring
-            #   Workflows](https://www.twilio.com/docs/api/taskrouter/workflow-configuration)
-            #   for more information.
-            # @param [String] assignment_callback_url A valid URL for the application that
-            #   will process task assignment events. See [Handling Task Assignment
-            #   Callback](https://www.twilio.com/docs/api/taskrouter/handling-assignment-callbacks) for more details.
-            # @param [String] fallback_assignment_callback_url If the request to the
-            #   AssignmentCallbackUrl fails, the assignment callback will be made to this URL.
-            # @param [String] task_reservation_timeout An integer value controlling how long
-            #   in seconds TaskRouter will wait for a confirmation response from your
-            #   application after assigning a Task to a worker. See Task Assignment Callback for
-            #   more information. Defaults to 120 seconds. Maximum value is 86400 (24 hours)
-            # @return [WorkflowInstance] Newly created WorkflowInstance
+            # Create the WorkflowInstance
+            # @param [String] friendly_name A descriptive string that you create to describe
+            #   the Workflow resource. For example, `Inbound Call Workflow` or `2014 Outbound
+            #   Campaign`.
+            # @param [String] configuration A JSON string that contains the rules to apply to
+            #   the Workflow. See {Configuring
+            #   Workflows}[https://www.twilio.com/docs/taskrouter/workflow-configuration] for
+            #   more information.
+            # @param [String] assignment_callback_url The URL from your application that will
+            #   process task assignment events. See {Handling Task Assignment
+            #   Callback}[https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks]
+            #   for more details.
+            # @param [String] fallback_assignment_callback_url The URL that we should call
+            #   when a call to the `assignment_callback_url` fails.
+            # @param [String] task_reservation_timeout How long TaskRouter will wait for a
+            #   confirmation response from your application after it assigns a Task to a Worker.
+            #   Can be up to `86,400` (24 hours) and the default is `120`.
+            # @return [WorkflowInstance] Created WorkflowInstance
             def create(friendly_name: nil, configuration: nil, assignment_callback_url: :unset, fallback_assignment_callback_url: :unset, task_reservation_timeout: :unset)
               data = Twilio::Values.of({
                   'FriendlyName' => friendly_name,
@@ -144,11 +141,7 @@ module Twilio
                   'TaskReservationTimeout' => task_reservation_timeout,
               })
 
-              payload = @version.create(
-                  'POST',
-                  @uri,
-                  data: data
-              )
+              payload = @version.create('POST', @uri, data: data)
 
               WorkflowInstance.new(@version, payload, workspace_sid: @solution[:workspace_sid], )
             end
@@ -193,8 +186,9 @@ module Twilio
             ##
             # Initialize the WorkflowContext
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
-            # @param [String] sid The sid
+            # @param [String] workspace_sid The SID of the Workspace with the Workflow to
+            #   fetch.
+            # @param [String] sid The SID of the Workflow resource to fetch.
             # @return [WorkflowContext] WorkflowContext
             def initialize(version, workspace_sid, sid)
               super(version)
@@ -210,16 +204,10 @@ module Twilio
             end
 
             ##
-            # Fetch a WorkflowInstance
+            # Fetch the WorkflowInstance
             # @return [WorkflowInstance] Fetched WorkflowInstance
             def fetch
-              params = Twilio::Values.of({})
-
-              payload = @version.fetch(
-                  'GET',
-                  @uri,
-                  params,
-              )
+              payload = @version.fetch('GET', @uri)
 
               WorkflowInstance.new(
                   @version,
@@ -231,36 +219,37 @@ module Twilio
 
             ##
             # Update the WorkflowInstance
-            # @param [String] friendly_name A string representing a human readable name for
-            #   this Workflow. Examples include 'Customer Support' or 'Sales Team'.
-            # @param [String] assignment_callback_url A valid URL for the application that
-            #   will process task assignment events. See [Handling Task Assignment
-            #   Callback](https://www.twilio.com/docs/api/taskrouter/handling-assignment-callbacks) for more details.
-            # @param [String] fallback_assignment_callback_url If the request to the
-            #   AssignmentCallbackUrl fails, the assignment callback will be made to this URL.
-            # @param [String] configuration JSON document configuring the rules for this
-            #   Workflow. See [Configuring
-            #   Workflows](https://www.twilio.com/docs/api/taskrouter/workflow-configuration)
-            #   for more information.
-            # @param [String] task_reservation_timeout An integer value controlling how long
-            #   in seconds TaskRouter will wait for a confirmation response from your
-            #   application after assigning a Task to a worker. Defaults to 120 seconds. Maximum
-            #   value is 86400 (24 hours)
+            # @param [String] friendly_name A descriptive string that you create to describe
+            #   the Workflow resource. For example, `Inbound Call Workflow` or `2014 Outbound
+            #   Campaign`.
+            # @param [String] assignment_callback_url The URL from your application that will
+            #   process task assignment events. See {Handling Task Assignment
+            #   Callback}[https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks]
+            #   for more details.
+            # @param [String] fallback_assignment_callback_url The URL that we should call
+            #   when a call to the `assignment_callback_url` fails.
+            # @param [String] configuration A JSON string that contains the rules to apply to
+            #   the Workflow. See {Configuring
+            #   Workflows}[https://www.twilio.com/docs/taskrouter/workflow-configuration] for
+            #   more information.
+            # @param [String] task_reservation_timeout How long TaskRouter will wait for a
+            #   confirmation response from your application after it assigns a Task to a Worker.
+            #   Can be up to `86,400` (24 hours) and the default is `120`.
+            # @param [String] re_evaluate_tasks Whether or not to re-evaluate Tasks. The
+            #   default is `false`, which means Tasks in the Workflow will not be processed
+            #   through the assignment loop again.
             # @return [WorkflowInstance] Updated WorkflowInstance
-            def update(friendly_name: :unset, assignment_callback_url: :unset, fallback_assignment_callback_url: :unset, configuration: :unset, task_reservation_timeout: :unset)
+            def update(friendly_name: :unset, assignment_callback_url: :unset, fallback_assignment_callback_url: :unset, configuration: :unset, task_reservation_timeout: :unset, re_evaluate_tasks: :unset)
               data = Twilio::Values.of({
                   'FriendlyName' => friendly_name,
                   'AssignmentCallbackUrl' => assignment_callback_url,
                   'FallbackAssignmentCallbackUrl' => fallback_assignment_callback_url,
                   'Configuration' => configuration,
                   'TaskReservationTimeout' => task_reservation_timeout,
+                  'ReEvaluateTasks' => re_evaluate_tasks,
               })
 
-              payload = @version.update(
-                  'POST',
-                  @uri,
-                  data: data,
-              )
+              payload = @version.update('POST', @uri, data: data)
 
               WorkflowInstance.new(
                   @version,
@@ -271,10 +260,10 @@ module Twilio
             end
 
             ##
-            # Deletes the WorkflowInstance
-            # @return [Boolean] true if delete succeeds, true otherwise
+            # Delete the WorkflowInstance
+            # @return [Boolean] true if delete succeeds, false otherwise
             def delete
-              @version.delete('delete', @uri)
+               @version.delete('DELETE', @uri)
             end
 
             ##
@@ -307,6 +296,13 @@ module Twilio
               context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
               "#<Twilio.Taskrouter.V1.WorkflowContext #{context}>"
             end
+
+            ##
+            # Provide a detailed, user friendly representation
+            def inspect
+              context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
+              "#<Twilio.Taskrouter.V1.WorkflowContext #{context}>"
+            end
           end
 
           class WorkflowInstance < InstanceResource
@@ -314,9 +310,9 @@ module Twilio
             # Initialize the WorkflowInstance
             # @param [Version] version Version that contains the resource
             # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] workspace_sid The ID of the Workspace that contains this
-            #   Workflow
-            # @param [String] sid The sid
+            # @param [String] workspace_sid The SID of the Workspace that contains the
+            #   Workflow.
+            # @param [String] sid The SID of the Workflow resource to fetch.
             # @return [WorkflowInstance] WorkflowInstance
             def initialize(version, payload, workspace_sid: nil, sid: nil)
               super(version)
@@ -355,85 +351,85 @@ module Twilio
             end
 
             ##
-            # @return [String] The ID of the account that owns this Workflow
+            # @return [String] The SID of the Account that created the resource
             def account_sid
               @properties['account_sid']
             end
 
             ##
-            # @return [String] The URL that will be called whenever a task managed by this Workflow is assigned to a Worker.
+            # @return [String] The URL that we call when a task managed by the Workflow is assigned to a Worker
             def assignment_callback_url
               @properties['assignment_callback_url']
             end
 
             ##
-            # @return [String] JSON document configuring the rules for this Workflow.
+            # @return [String] A JSON string that contains the Workflow's configuration
             def configuration
               @properties['configuration']
             end
 
             ##
-            # @return [Time] The date this workflow was created.
+            # @return [Time] The RFC 2822 date and time in GMT when the resource was created
             def date_created
               @properties['date_created']
             end
 
             ##
-            # @return [Time] The date this workflow was last updated.
+            # @return [Time] The RFC 2822 date and time in GMT when the resource was last updated
             def date_updated
               @properties['date_updated']
             end
 
             ##
-            # @return [String] The document_content_type
+            # @return [String] The MIME type of the document
             def document_content_type
               @properties['document_content_type']
             end
 
             ##
-            # @return [String] If the request to the AssignmentCallbackUrl fails, the assignment callback will be made to this URL.
+            # @return [String] The URL that we call when a call to the `assignment_callback_url` fails
             def fallback_assignment_callback_url
               @properties['fallback_assignment_callback_url']
             end
 
             ##
-            # @return [String] Human readable description of this Workflow
+            # @return [String] The string that you assigned to describe the Workflow resource
             def friendly_name
               @properties['friendly_name']
             end
 
             ##
-            # @return [String] The unique ID of the Workflow
+            # @return [String] The unique string that identifies the resource
             def sid
               @properties['sid']
             end
 
             ##
-            # @return [String] Determines how long TaskRouter will wait for a confirmation response from your application after assigning a Task to a worker.
+            # @return [String] How long TaskRouter will wait for a confirmation response from your application after it assigns a Task to a Worker
             def task_reservation_timeout
               @properties['task_reservation_timeout']
             end
 
             ##
-            # @return [String] The ID of the Workspace that contains this Workflow
+            # @return [String] The SID of the Workspace that contains the Workflow
             def workspace_sid
               @properties['workspace_sid']
             end
 
             ##
-            # @return [String] The url
+            # @return [String] The absolute URL of the Workflow resource
             def url
               @properties['url']
             end
 
             ##
-            # @return [String] The links
+            # @return [String] The URLs of related resources
             def links
               @properties['links']
             end
 
             ##
-            # Fetch a WorkflowInstance
+            # Fetch the WorkflowInstance
             # @return [WorkflowInstance] Fetched WorkflowInstance
             def fetch
               context.fetch
@@ -441,35 +437,40 @@ module Twilio
 
             ##
             # Update the WorkflowInstance
-            # @param [String] friendly_name A string representing a human readable name for
-            #   this Workflow. Examples include 'Customer Support' or 'Sales Team'.
-            # @param [String] assignment_callback_url A valid URL for the application that
-            #   will process task assignment events. See [Handling Task Assignment
-            #   Callback](https://www.twilio.com/docs/api/taskrouter/handling-assignment-callbacks) for more details.
-            # @param [String] fallback_assignment_callback_url If the request to the
-            #   AssignmentCallbackUrl fails, the assignment callback will be made to this URL.
-            # @param [String] configuration JSON document configuring the rules for this
-            #   Workflow. See [Configuring
-            #   Workflows](https://www.twilio.com/docs/api/taskrouter/workflow-configuration)
-            #   for more information.
-            # @param [String] task_reservation_timeout An integer value controlling how long
-            #   in seconds TaskRouter will wait for a confirmation response from your
-            #   application after assigning a Task to a worker. Defaults to 120 seconds. Maximum
-            #   value is 86400 (24 hours)
+            # @param [String] friendly_name A descriptive string that you create to describe
+            #   the Workflow resource. For example, `Inbound Call Workflow` or `2014 Outbound
+            #   Campaign`.
+            # @param [String] assignment_callback_url The URL from your application that will
+            #   process task assignment events. See {Handling Task Assignment
+            #   Callback}[https://www.twilio.com/docs/taskrouter/handle-assignment-callbacks]
+            #   for more details.
+            # @param [String] fallback_assignment_callback_url The URL that we should call
+            #   when a call to the `assignment_callback_url` fails.
+            # @param [String] configuration A JSON string that contains the rules to apply to
+            #   the Workflow. See {Configuring
+            #   Workflows}[https://www.twilio.com/docs/taskrouter/workflow-configuration] for
+            #   more information.
+            # @param [String] task_reservation_timeout How long TaskRouter will wait for a
+            #   confirmation response from your application after it assigns a Task to a Worker.
+            #   Can be up to `86,400` (24 hours) and the default is `120`.
+            # @param [String] re_evaluate_tasks Whether or not to re-evaluate Tasks. The
+            #   default is `false`, which means Tasks in the Workflow will not be processed
+            #   through the assignment loop again.
             # @return [WorkflowInstance] Updated WorkflowInstance
-            def update(friendly_name: :unset, assignment_callback_url: :unset, fallback_assignment_callback_url: :unset, configuration: :unset, task_reservation_timeout: :unset)
+            def update(friendly_name: :unset, assignment_callback_url: :unset, fallback_assignment_callback_url: :unset, configuration: :unset, task_reservation_timeout: :unset, re_evaluate_tasks: :unset)
               context.update(
                   friendly_name: friendly_name,
                   assignment_callback_url: assignment_callback_url,
                   fallback_assignment_callback_url: fallback_assignment_callback_url,
                   configuration: configuration,
                   task_reservation_timeout: task_reservation_timeout,
+                  re_evaluate_tasks: re_evaluate_tasks,
               )
             end
 
             ##
-            # Deletes the WorkflowInstance
-            # @return [Boolean] true if delete succeeds, true otherwise
+            # Delete the WorkflowInstance
+            # @return [Boolean] true if delete succeeds, false otherwise
             def delete
               context.delete
             end

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_cumulative_statistics.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -15,7 +15,7 @@ module Twilio
             ##
             # Initialize the WorkspaceCumulativeStatisticsList
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace.
             # @return [WorkspaceCumulativeStatisticsList] WorkspaceCumulativeStatisticsList
             def initialize(version, workspace_sid: nil)
               super(version)
@@ -68,7 +68,7 @@ module Twilio
             ##
             # Initialize the WorkspaceCumulativeStatisticsContext
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace to fetch.
             # @return [WorkspaceCumulativeStatisticsContext] WorkspaceCumulativeStatisticsContext
             def initialize(version, workspace_sid)
               super(version)
@@ -79,24 +79,25 @@ module Twilio
             end
 
             ##
-            # Fetch a WorkspaceCumulativeStatisticsInstance
-            # @param [Time] end_date Filter cumulative statistics by an end date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] minutes Filter cumulative statistics by up to 'x' minutes in the
-            #   past. This is helpful for statistics for the last 15 minutes, 240 minutes (4
-            #   hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [Time] start_date Filter cumulative statistics by a start date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] task_channel Filter real-time and cumulative statistics by
-            #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-            #   TaskChannelSid.
-            # @param [String] split_by_wait_time A comma separated values for viewing splits
-            #   of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30"
-            #   would show splits of tasks that were canceled or accepted before or after 5
-            #   seconds and respectively, 30 seconds. This is great for showing short abandoned
-            #   tasks or tasks that failed to meet your SLA.
+            # Fetch the WorkspaceCumulativeStatisticsInstance
+            # @param [Time] end_date Only include usage that occurred on or before this date,
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
+            #   date-time.
+            # @param [String] minutes Only calculate statistics since this many minutes in the
+            #   past. The default 15 minutes. This is helpful for displaying statistics for the
+            #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+            # @param [Time] start_date Only calculate statistics from this date and time and
+            #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
+            # @param [String] task_channel Only calculate cumulative statistics on this
+            #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+            #   `sms`, or `default`.
+            # @param [String] split_by_wait_time A comma separated list of values that
+            #   describes the thresholds, in seconds, to calculate statistics on. For each
+            #   threshold specified, the number of Tasks canceled and reservations accepted
+            #   above and below the specified thresholds in seconds are computed. For example,
+            #   `5,30` would show splits of Tasks that were canceled or accepted before and
+            #   after 5 seconds and before and after 30 seconds. This can be used to show short
+            #   abandoned Tasks or Tasks that failed to meet an SLA.
             # @return [WorkspaceCumulativeStatisticsInstance] Fetched WorkspaceCumulativeStatisticsInstance
             def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
               params = Twilio::Values.of({
@@ -107,11 +108,7 @@ module Twilio
                   'SplitByWaitTime' => split_by_wait_time,
               })
 
-              payload = @version.fetch(
-                  'GET',
-                  @uri,
-                  params,
-              )
+              payload = @version.fetch('GET', @uri, params: params)
 
               WorkspaceCumulativeStatisticsInstance.new(
                   @version,
@@ -126,6 +123,13 @@ module Twilio
               context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
               "#<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsContext #{context}>"
             end
+
+            ##
+            # Provide a detailed, user friendly representation
+            def inspect
+              context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
+              "#<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsContext #{context}>"
+            end
           end
 
           class WorkspaceCumulativeStatisticsInstance < InstanceResource
@@ -133,7 +137,7 @@ module Twilio
             # Initialize the WorkspaceCumulativeStatisticsInstance
             # @param [Version] version Version that contains the resource
             # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] workspace_sid The workspace_sid
+            # @param [String] workspace_sid The SID of the Workspace.
             # @return [WorkspaceCumulativeStatisticsInstance] WorkspaceCumulativeStatisticsInstance
             def initialize(version, payload, workspace_sid: nil)
               super(version)
@@ -180,25 +184,25 @@ module Twilio
             end
 
             ##
-            # @return [String] The account_sid
+            # @return [String] The SID of the Account that created the resource
             def account_sid
               @properties['account_sid']
             end
 
             ##
-            # @return [String] The average time from Task creation to acceptance
+            # @return [String] The average time in seconds between Task creation and acceptance
             def avg_task_acceptance_time
               @properties['avg_task_acceptance_time']
             end
 
             ##
-            # @return [Time] The start_time
+            # @return [Time] The beginning of the interval during which these statistics were calculated
             def start_time
               @properties['start_time']
             end
 
             ##
-            # @return [Time] The end_time
+            # @return [Time] The end of the interval during which these statistics were calculated
             def end_time
               @properties['end_time']
             end
@@ -240,19 +244,19 @@ module Twilio
             end
 
             ##
-            # @return [Hash] The splits of the tasks canceled and accepted based on the provided SplitByWaitTime parameter.
+            # @return [Hash] A list of objects that describe the Tasks canceled and reservations accepted above and below the specified thresholds
             def split_by_wait_time
               @properties['split_by_wait_time']
             end
 
             ##
-            # @return [Hash] The wait duration stats for tasks that were accepted.
+            # @return [Hash] The wait duration statistics for Tasks that were accepted
             def wait_duration_until_accepted
               @properties['wait_duration_until_accepted']
             end
 
             ##
-            # @return [Hash] The wait duration stats for tasks that were canceled.
+            # @return [Hash] The wait duration statistics for Tasks that were canceled
             def wait_duration_until_canceled
               @properties['wait_duration_until_canceled']
             end
@@ -294,36 +298,37 @@ module Twilio
             end
 
             ##
-            # @return [String] The workspace_sid
+            # @return [String] The SID of the Workspace
             def workspace_sid
               @properties['workspace_sid']
             end
 
             ##
-            # @return [String] The url
+            # @return [String] The absolute URL of the Workspace statistics resource
             def url
               @properties['url']
             end
 
             ##
-            # Fetch a WorkspaceCumulativeStatisticsInstance
-            # @param [Time] end_date Filter cumulative statistics by an end date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] minutes Filter cumulative statistics by up to 'x' minutes in the
-            #   past. This is helpful for statistics for the last 15 minutes, 240 minutes (4
-            #   hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [Time] start_date Filter cumulative statistics by a start date. This is
-            #   helpful for defining a range of statistics to capture. Input is a GMT ISO 8601
-            #   Timestamp
-            # @param [String] task_channel Filter real-time and cumulative statistics by
-            #   TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a
-            #   TaskChannelSid.
-            # @param [String] split_by_wait_time A comma separated values for viewing splits
-            #   of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30"
-            #   would show splits of tasks that were canceled or accepted before or after 5
-            #   seconds and respectively, 30 seconds. This is great for showing short abandoned
-            #   tasks or tasks that failed to meet your SLA.
+            # Fetch the WorkspaceCumulativeStatisticsInstance
+            # @param [Time] end_date Only include usage that occurred on or before this date,
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
+            #   date-time.
+            # @param [String] minutes Only calculate statistics since this many minutes in the
+            #   past. The default 15 minutes. This is helpful for displaying statistics for the
+            #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+            # @param [Time] start_date Only calculate statistics from this date and time and
+            #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
+            # @param [String] task_channel Only calculate cumulative statistics on this
+            #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
+            #   `sms`, or `default`.
+            # @param [String] split_by_wait_time A comma separated list of values that
+            #   describes the thresholds, in seconds, to calculate statistics on. For each
+            #   threshold specified, the number of Tasks canceled and reservations accepted
+            #   above and below the specified thresholds in seconds are computed. For example,
+            #   `5,30` would show splits of Tasks that were canceled or accepted before and
+            #   after 5 seconds and before and after 30 seconds. This can be used to show short
+            #   abandoned Tasks or Tasks that failed to meet an SLA.
             # @return [WorkspaceCumulativeStatisticsInstance] Fetched WorkspaceCumulativeStatisticsInstance
             def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
               context.fetch(