ticket_abstractor_client 1.29.0 → 2.0.0
Sign up to get free protection for your applications and to get access to all the features.
- checksums.yaml +4 -4
- data/README.md +199 -159
- data/lib/ticket_abstractor_client.rb +11 -39
- data/lib/ticket_abstractor_client/base/attachment.rb +52 -0
- data/lib/ticket_abstractor_client/base/client.rb +54 -0
- data/lib/ticket_abstractor_client/base/comment.rb +35 -0
- data/lib/ticket_abstractor_client/base/errors.rb +25 -0
- data/lib/ticket_abstractor_client/base/fields_filter.rb +15 -0
- data/lib/ticket_abstractor_client/base/response_handler.rb +28 -0
- data/lib/ticket_abstractor_client/base/ticket.rb +79 -0
- data/lib/ticket_abstractor_client/client_helper.rb +29 -0
- data/lib/ticket_abstractor_client/configuration.rb +61 -0
- data/lib/ticket_abstractor_client/jira/attachment.rb +42 -0
- data/lib/ticket_abstractor_client/jira/client.rb +83 -0
- data/lib/ticket_abstractor_client/jira/comment.rb +35 -0
- data/lib/ticket_abstractor_client/jira/errors.rb +25 -0
- data/lib/ticket_abstractor_client/jira/fields_meta.rb +36 -0
- data/lib/ticket_abstractor_client/jira/params_builder.rb +96 -0
- data/lib/ticket_abstractor_client/jira/ticket.rb +131 -0
- data/lib/ticket_abstractor_client/service_now/attachment.rb +41 -0
- data/lib/ticket_abstractor_client/service_now/client.rb +78 -0
- data/lib/ticket_abstractor_client/service_now/comment.rb +30 -0
- data/lib/ticket_abstractor_client/service_now/errors.rb +25 -0
- data/lib/ticket_abstractor_client/service_now/params_builder.rb +56 -0
- data/lib/ticket_abstractor_client/service_now/ticket.rb +120 -0
- data/lib/ticket_abstractor_client/version.rb +1 -1
- metadata +52 -9
- data/lib/ticket_abstractor_client/brouha_client.rb +0 -33
- data/lib/ticket_abstractor_client/client.rb +0 -31
- data/lib/ticket_abstractor_client/i_logger_client.rb +0 -5
- data/lib/ticket_abstractor_client/itrc_client.rb +0 -33
- data/lib/ticket_abstractor_client/jira_client.rb +0 -128
- data/lib/ticket_abstractor_client/service_now_client.rb +0 -61
- data/lib/ticket_abstractor_client/sev_one_client.rb +0 -21
@@ -0,0 +1,42 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
class Attachment < Base::Attachment
|
4
|
+
attr_accessor :ticket_id, :endpoint, :project
|
5
|
+
|
6
|
+
class << self
|
7
|
+
def fetch_by_id_and_name(id, name, endpoint)
|
8
|
+
file_path = download_attachment(id, name, endpoint)
|
9
|
+
new(file_path: file_path, endpoint: endpoint)
|
10
|
+
end
|
11
|
+
|
12
|
+
def fetch_by_ticket_id(ticket_id, endpoint)
|
13
|
+
ticket = Client.new(endpoint).get_ticket_by_id(ticket_id: ticket_id, fields: :attachment)
|
14
|
+
|
15
|
+
ticket['fields']['attachment'].each_with_object([]) do |hash, attachments|
|
16
|
+
attachment = fetch_by_id_and_name(hash['id'], hash['filename'], endpoint)
|
17
|
+
attachment.ticket_id = ticket_id
|
18
|
+
attachments << attachment
|
19
|
+
end
|
20
|
+
end
|
21
|
+
alias_method :fetch, :fetch_by_ticket_id
|
22
|
+
|
23
|
+
protected
|
24
|
+
|
25
|
+
def download_attachment(id, name, endpoint)
|
26
|
+
file_content = Client.new(endpoint).get_attachment(id: id, name: name)
|
27
|
+
save_content(file_content, "#{id}_#{name}")
|
28
|
+
end
|
29
|
+
end
|
30
|
+
|
31
|
+
def initialize(opts)
|
32
|
+
super(opts)
|
33
|
+
@ticket_id, @endpoint, @project = opts.values_at(:ticket_id, :endpoint, :project)
|
34
|
+
end
|
35
|
+
|
36
|
+
def sync!
|
37
|
+
response = Client.new(@endpoint).create_attachment(self)
|
38
|
+
@external_created_at = response.first['created']
|
39
|
+
end
|
40
|
+
end
|
41
|
+
end
|
42
|
+
end
|
@@ -0,0 +1,83 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
class Client < Base::Client
|
4
|
+
include Jira::ParamsBuilder
|
5
|
+
|
6
|
+
def initialize(endpoint = 'tp')
|
7
|
+
super()
|
8
|
+
@jira_endpoint = endpoint
|
9
|
+
end
|
10
|
+
|
11
|
+
def create_attachment(attachment)
|
12
|
+
args, params = build_attachment_params(attachment)
|
13
|
+
post(__method__, args, params)
|
14
|
+
end
|
15
|
+
|
16
|
+
def create_comment(comment)
|
17
|
+
post(__method__, build_comment_params(comment))
|
18
|
+
end
|
19
|
+
|
20
|
+
def create_ticket(ticket)
|
21
|
+
post(__method__, build_ticket_params(ticket))
|
22
|
+
end
|
23
|
+
|
24
|
+
def endpoints
|
25
|
+
get(__method__)
|
26
|
+
end
|
27
|
+
|
28
|
+
def get_all_fields
|
29
|
+
get(__method__)
|
30
|
+
end
|
31
|
+
|
32
|
+
def get_attachment(opts)
|
33
|
+
get(__method__, opts)
|
34
|
+
end
|
35
|
+
|
36
|
+
def get_comments(opts)
|
37
|
+
get(__method__, opts)
|
38
|
+
end
|
39
|
+
|
40
|
+
def get_fields_by_project(opts)
|
41
|
+
get(__method__, opts)
|
42
|
+
end
|
43
|
+
|
44
|
+
def get_ticket_by_id(opts)
|
45
|
+
get(__method__, opts)
|
46
|
+
end
|
47
|
+
|
48
|
+
def get_ticket_status(opts)
|
49
|
+
get(__method__, build_status_params(opts))
|
50
|
+
end
|
51
|
+
|
52
|
+
def get_tickets_by_jql(opts)
|
53
|
+
get(__method__, opts)
|
54
|
+
end
|
55
|
+
|
56
|
+
def get_tickets_statuses(opts)
|
57
|
+
get(__method__, opts)
|
58
|
+
end
|
59
|
+
|
60
|
+
def update_ticket(ticket)
|
61
|
+
post(__method__, build_ticket_params(ticket))
|
62
|
+
end
|
63
|
+
|
64
|
+
def transit_ticket(ticket)
|
65
|
+
post(__method__, build_transitions_params(ticket))
|
66
|
+
end
|
67
|
+
|
68
|
+
def transitions_list(ticket_id)
|
69
|
+
get(__method__, { ticket_id: ticket_id })
|
70
|
+
end
|
71
|
+
|
72
|
+
protected
|
73
|
+
|
74
|
+
def get(path, args = {}, params = {})
|
75
|
+
super("jira/#{path}", args, params.merge(jira_endpoint: @jira_endpoint))
|
76
|
+
end
|
77
|
+
|
78
|
+
def post(path, args = {}, params = {})
|
79
|
+
super("jira/#{path}", args, params.merge(jira_endpoint: @jira_endpoint))
|
80
|
+
end
|
81
|
+
end
|
82
|
+
end
|
83
|
+
end
|
@@ -0,0 +1,35 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
class Comment < Base::Comment
|
4
|
+
attr_accessor :ticket_id, :endpoint, :project, :author_display_name
|
5
|
+
|
6
|
+
def self.fetch(ticket_id, endpoint)
|
7
|
+
comments_list = Client.new(endpoint).get_comments(ticket_id: ticket_id)
|
8
|
+
comments_list['comments'].map do |raw_comment|
|
9
|
+
new(
|
10
|
+
author: raw_comment['author']['name'],
|
11
|
+
author_display_name: raw_comment['author']['displayName'],
|
12
|
+
body: raw_comment['body'],
|
13
|
+
external_created_at: raw_comment['created'],
|
14
|
+
ticket_id: ticket_id,
|
15
|
+
endpoint: endpoint
|
16
|
+
)
|
17
|
+
end
|
18
|
+
end
|
19
|
+
|
20
|
+
def initialize(opts)
|
21
|
+
super(opts)
|
22
|
+
@author_display_name = opts[:author_display_name]
|
23
|
+
@ticket_id, @endpoint, @project = opts.values_at(:ticket_id, :endpoint, :project)
|
24
|
+
end
|
25
|
+
|
26
|
+
def sync!
|
27
|
+
created_comment_hash = Client.new(@endpoint).create_comment(self)
|
28
|
+
@author = created_comment_hash['author']['name']
|
29
|
+
@author_display_name = created_comment_hash['author']['displayName']
|
30
|
+
@external_created_at = created_comment_hash['created']
|
31
|
+
self.set_data_hash!
|
32
|
+
end
|
33
|
+
end
|
34
|
+
end
|
35
|
+
end
|
@@ -0,0 +1,25 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
module Errors
|
4
|
+
class BaseError < Base::Errors::BaseError; end
|
5
|
+
class NotImplementedError < BaseError; end
|
6
|
+
class ConfigurationError < Base::Errors::ConfigurationError; end
|
7
|
+
class UnexpectedError < Base::Errors::UnexpectedError; end
|
8
|
+
|
9
|
+
class AttachmentArgumentError < Base::Errors::AttachmentArgumentError; end
|
10
|
+
class CommentArgumentError < Base::Errors::CommentArgumentError; end
|
11
|
+
class ClientArgumentError < Base::Errors::ClientArgumentError; end
|
12
|
+
class TicketArgumentError < Base::Errors::TicketArgumentError; end
|
13
|
+
|
14
|
+
class AttachmentError < Base::Errors::AttachmentError; end
|
15
|
+
class CommentError < Base::Errors::CommentError; end
|
16
|
+
class TicketError < Base::Errors::TicketError; end
|
17
|
+
|
18
|
+
class ConnectionError < Base::Errors::ConnectionError; end
|
19
|
+
class NotFoundError < Base::Errors::NotFoundError; end
|
20
|
+
class ParseError < Base::Errors::ParseError; end
|
21
|
+
class RequsetFormatError < Base::Errors::RequsetFormatError; end
|
22
|
+
class AccessError < Base::Errors::AccessError; end
|
23
|
+
end
|
24
|
+
end
|
25
|
+
end
|
@@ -0,0 +1,36 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
class FieldsMeta < Hash
|
4
|
+
attr_accessor :endpoint
|
5
|
+
attr_reader :updated_at
|
6
|
+
|
7
|
+
def initialize(endpoint)
|
8
|
+
super()
|
9
|
+
@endpoint = endpoint
|
10
|
+
update!
|
11
|
+
end
|
12
|
+
|
13
|
+
def update!
|
14
|
+
get_meta_data
|
15
|
+
update(@meta_data)
|
16
|
+
end
|
17
|
+
|
18
|
+
def expired?
|
19
|
+
expiration_period = TicketAbstractorClient.configuration.jira_meta_expiration_period
|
20
|
+
(Time.now.to_i - @updated_at) > expiration_period
|
21
|
+
end
|
22
|
+
|
23
|
+
private
|
24
|
+
|
25
|
+
def get_meta_data
|
26
|
+
raw_meta_data = Client.new(@endpoint).get_all_fields
|
27
|
+
@meta_data = filter_meta_data(raw_meta_data)
|
28
|
+
@updated_at = Time.now.to_i
|
29
|
+
end
|
30
|
+
|
31
|
+
def filter_meta_data(raw_meta_data)
|
32
|
+
raw_meta_data.each_with_object({}) { |field, meta| meta[field['id']] = field['schema'] }
|
33
|
+
end
|
34
|
+
end
|
35
|
+
end
|
36
|
+
end
|
@@ -0,0 +1,96 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
module ParamsBuilder
|
4
|
+
extend ActiveSupport::Concern
|
5
|
+
|
6
|
+
def build_attachment_params(attachment)
|
7
|
+
[
|
8
|
+
{ ticket_id: attachment.ticket_id },
|
9
|
+
{ attachments: [File.new(attachment.file_path, 'rb')] }
|
10
|
+
]
|
11
|
+
end
|
12
|
+
|
13
|
+
def build_comment_params(comment)
|
14
|
+
{ ticket_id: comment.ticket_id, comment: { body: comment.body } }
|
15
|
+
end
|
16
|
+
|
17
|
+
def build_ticket_params(ticket)
|
18
|
+
params_hash = { ticket_params: {} }
|
19
|
+
params_hash[:ticket_id] = ticket.ticket_id if ticket.ticket_id.present?
|
20
|
+
|
21
|
+
fields = ticket.fields.each_with_object({}) do |(field_name, field_value), fields|
|
22
|
+
value = jira_field_value(ticket.endpoint, field_name, field_value)
|
23
|
+
fields[field_name] = value
|
24
|
+
end
|
25
|
+
|
26
|
+
params_hash[:ticket_params].merge!(fields: fields)
|
27
|
+
params_hash
|
28
|
+
end
|
29
|
+
|
30
|
+
def build_transitions_params(ticket)
|
31
|
+
new_status = ticket.status
|
32
|
+
transition = ticket.available_statuses[new_status]
|
33
|
+
|
34
|
+
raise Errors::ClientArgumentError, "Status '#{new_status}' is incorrect or prohibited" if transition.blank?
|
35
|
+
|
36
|
+
{ ticket_id: ticket.ticket_id, transition_params: { transition: { id: transition } } }
|
37
|
+
end
|
38
|
+
|
39
|
+
def jira_field_value(endpoint, name, value)
|
40
|
+
field_meta = fields_meta(endpoint)[name]
|
41
|
+
return unless field_meta
|
42
|
+
|
43
|
+
if field_meta['system'] # system fields mapping
|
44
|
+
case field_meta['type']
|
45
|
+
when 'project'
|
46
|
+
{ key: value }
|
47
|
+
when 'string'
|
48
|
+
value
|
49
|
+
when 'datetime'
|
50
|
+
Time.parse(value).to_s(:jira_iso8601) rescue value
|
51
|
+
when 'date'
|
52
|
+
Date.parse(value).to_s rescue value
|
53
|
+
when 'number'
|
54
|
+
value.to_i
|
55
|
+
when 'array'
|
56
|
+
Array.wrap(value)
|
57
|
+
else # when 'user', 'status', 'issuetype', 'priority'
|
58
|
+
{ name: value }
|
59
|
+
end
|
60
|
+
|
61
|
+
elsif custom_type = field_meta['custom'] # custom fields mapping
|
62
|
+
case custom_type
|
63
|
+
when /(:cascadingselect|:radiobuttons|:select)\Z/
|
64
|
+
{ value: value }
|
65
|
+
when /:datepicker\Z/
|
66
|
+
Date.parse(value).to_s rescue value
|
67
|
+
when /:datetime\Z/
|
68
|
+
Time.parse(value).to_s(:jira_iso8601) rescue value
|
69
|
+
when /(:freetextfield|:textfield|:textarea|:url)\Z/
|
70
|
+
value
|
71
|
+
when /(:grouppicker|:singleversionpicker|:userpicker)\Z/
|
72
|
+
{ name: value }
|
73
|
+
when /(:numberfield|:float)\Z/
|
74
|
+
value.to_i
|
75
|
+
when /:projectpicker\Z/
|
76
|
+
{ key: value }
|
77
|
+
when /:labels\Z/
|
78
|
+
Array.wrap(value)
|
79
|
+
when /(:multigrouppicker|:multiuserpicker|:versionpicker)\Z/
|
80
|
+
Array.wrap(value).map { |v| { name: v } }
|
81
|
+
when /:multiselect\Z/
|
82
|
+
Array.wrap(value).map { |v| { value: v } }
|
83
|
+
else
|
84
|
+
raise Errors::ClientArgumentError, "Unknown customfield type #{custom_type}"
|
85
|
+
end
|
86
|
+
end
|
87
|
+
end
|
88
|
+
|
89
|
+
def fields_meta(endpoint)
|
90
|
+
meta = TicketAbstractorClient.configuration.jira_fields_meta[endpoint.to_sym]
|
91
|
+
meta.update! if meta.expired?
|
92
|
+
meta
|
93
|
+
end
|
94
|
+
end
|
95
|
+
end
|
96
|
+
end
|
@@ -0,0 +1,131 @@
|
|
1
|
+
module TicketAbstractorClient
|
2
|
+
module Jira
|
3
|
+
class Ticket < Base::Ticket
|
4
|
+
|
5
|
+
def self.fetch_by_id(opts)
|
6
|
+
opts[:fields] ||= []
|
7
|
+
opts[:fields] += %w(-attachment -comment)
|
8
|
+
fetch(:by_id, opts).first
|
9
|
+
end
|
10
|
+
|
11
|
+
def self.fetch_tickets_by_jql(opts)
|
12
|
+
fetch(:by_jql, opts)
|
13
|
+
end
|
14
|
+
|
15
|
+
def initialize(opts)
|
16
|
+
super(opts)
|
17
|
+
@fields['project'] = @project if @project.present?
|
18
|
+
@status = @fields.delete('status')
|
19
|
+
end
|
20
|
+
|
21
|
+
def add_attachment(attachment)
|
22
|
+
@attachments ||= []
|
23
|
+
@attachments << Attachment.new(attachment.merge!(ticket_id: @ticket_id, endpoint: @endpoint))
|
24
|
+
@changes[:new_attachments] += 1
|
25
|
+
self
|
26
|
+
end
|
27
|
+
|
28
|
+
def add_comment(comment)
|
29
|
+
@comments ||= []
|
30
|
+
@comments << Comment.new(comment.merge!(ticket_id: @ticket_id, endpoint: @endpoint))
|
31
|
+
@changes[:new_comments] += 1
|
32
|
+
self
|
33
|
+
end
|
34
|
+
|
35
|
+
def attachments
|
36
|
+
return @attachments if @attachments.present?
|
37
|
+
|
38
|
+
return [] if @ticket_id.blank? && @attachments.blank?
|
39
|
+
|
40
|
+
@attachments = Attachment.fetch(@ticket_id, @endpoint)
|
41
|
+
end
|
42
|
+
|
43
|
+
def available_statuses
|
44
|
+
raw_response = Client.new(@endpoint).transitions_list(@ticket_id)
|
45
|
+
raw_response['transitions'].each_with_object({}) do |transition, transitions_map|
|
46
|
+
transitions_map[transition['to']['name']] = transition['id']
|
47
|
+
end
|
48
|
+
end
|
49
|
+
|
50
|
+
def comments
|
51
|
+
return @comments if @comments.present?
|
52
|
+
|
53
|
+
return [] if @ticket_id.blank? && @comments.blank?
|
54
|
+
|
55
|
+
@comments = Comment.fetch(@ticket_id, @endpoint)
|
56
|
+
end
|
57
|
+
|
58
|
+
def reload!
|
59
|
+
ticket = Ticket.fetch_by_id(ticket_id: @ticket_id, project: @project, endpoint: @endpoint)
|
60
|
+
@fields = ticket.fields
|
61
|
+
@status = ticket.status
|
62
|
+
end
|
63
|
+
|
64
|
+
def sync!
|
65
|
+
raise(Errors::TicketArgumentError, 'No changes to apply') unless self.any_changes?
|
66
|
+
|
67
|
+
return self.create_ticket if @changes[:create]
|
68
|
+
|
69
|
+
update_ticket if @changes[:update]
|
70
|
+
update_status if @changes[:new_status]
|
71
|
+
sync_comments unless @changes[:new_comments].zero?
|
72
|
+
sync_attachments unless @changes[:new_attachments].zero?
|
73
|
+
self.reload!
|
74
|
+
self.reset_changes!
|
75
|
+
end
|
76
|
+
|
77
|
+
def updated_at
|
78
|
+
@fields['updated']
|
79
|
+
end
|
80
|
+
|
81
|
+
private
|
82
|
+
|
83
|
+
def self.fetch(selektor, opts)
|
84
|
+
methods_map = { by_id: :get_ticket_by_id, by_jql: :get_tickets_by_jql }
|
85
|
+
opts = opts.with_indifferent_access
|
86
|
+
endpoint = opts.delete(:endpoint)
|
87
|
+
raw_tickets = Client.new(endpoint).public_send(methods_map.fetch(selektor.to_sym), opts)
|
88
|
+
raw_tickets = raw_tickets['issues'] if raw_tickets.key?('issues')
|
89
|
+
|
90
|
+
Array.wrap(raw_tickets).map do |raw_ticket|
|
91
|
+
fields = filter_fields(raw_ticket['fields'])
|
92
|
+
ticket = new(ticket_id: raw_ticket['key'], endpoint: endpoint, fields: fields)
|
93
|
+
ticket.reset_changes!
|
94
|
+
ticket
|
95
|
+
end
|
96
|
+
end
|
97
|
+
|
98
|
+
def self.filter_fields(fields)
|
99
|
+
fields.extract!('attachment', 'comment')
|
100
|
+
filter_fields_klass = TicketAbstractorClient.configuration.jira_fields_filter_class
|
101
|
+
|
102
|
+
return fields if filter_fields_klass.blank?
|
103
|
+
|
104
|
+
filter_fields_klass.new(fields).filter_fields
|
105
|
+
end
|
106
|
+
|
107
|
+
def create_ticket
|
108
|
+
response = Client.new(@endpoint).create_ticket(self)
|
109
|
+
@ticket_id = response['key']
|
110
|
+
self.reload!
|
111
|
+
self.reset_changes!
|
112
|
+
end
|
113
|
+
|
114
|
+
def update_status
|
115
|
+
Client.new(@endpoint).transit_ticket(self)
|
116
|
+
end
|
117
|
+
|
118
|
+
def update_ticket
|
119
|
+
Client.new(@endpoint).update_ticket(self)
|
120
|
+
end
|
121
|
+
|
122
|
+
def sync_attachments
|
123
|
+
@attachments.last(@changes[:new_attachments]).map(&:sync!)
|
124
|
+
end
|
125
|
+
|
126
|
+
def sync_comments
|
127
|
+
@comments.last(@changes[:new_comments]).map(&:sync!)
|
128
|
+
end
|
129
|
+
end
|
130
|
+
end
|
131
|
+
end
|