teamsupport 0.1.0
Sign up to get free protection for your applications and to get access to all the features.
- checksums.yaml +7 -0
- data/.yardopts +12 -0
- data/CHANGELOG.md +11 -0
- data/CONTRIBUTING.md +47 -0
- data/LICENSE.md +26 -0
- data/README.md +132 -0
- data/lib/teamsupport.rb +21 -0
- data/lib/teamsupport/arguments.rb +26 -0
- data/lib/teamsupport/base.rb +173 -0
- data/lib/teamsupport/client.rb +86 -0
- data/lib/teamsupport/creatable.rb +31 -0
- data/lib/teamsupport/customer.rb +66 -0
- data/lib/teamsupport/customer_product.rb +14 -0
- data/lib/teamsupport/error.rb +135 -0
- data/lib/teamsupport/headers.rb +51 -0
- data/lib/teamsupport/identity.rb +43 -0
- data/lib/teamsupport/null_object.rb +52 -0
- data/lib/teamsupport/product.rb +14 -0
- data/lib/teamsupport/rest/api.rb +19 -0
- data/lib/teamsupport/rest/client.rb +25 -0
- data/lib/teamsupport/rest/customers.rb +156 -0
- data/lib/teamsupport/rest/products.rb +113 -0
- data/lib/teamsupport/rest/request.rb +116 -0
- data/lib/teamsupport/rest/tickets.rb +134 -0
- data/lib/teamsupport/rest/utils.rb +325 -0
- data/lib/teamsupport/ticket.rb +81 -0
- data/lib/teamsupport/ticket_action.rb +16 -0
- data/lib/teamsupport/utils.rb +33 -0
- data/lib/teamsupport/version.rb +73 -0
- data/teamsupport.gemspec +27 -0
- metadata +158 -0
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require 'teamsupport/base'
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require 'teamsupport/creatable'
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require 'teamsupport/identity'
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module Teamsupport
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class Ticket < Teamsupport::Identity
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include Teamsupport::Creatable
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# @return [Integer]
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attr_reader :ID, :StatusPosition, :SeverityPosition, :TicketNumber, :ReportedVersionID, :SolvedVersionID, :ProductID, :GroupID, :UserID, :TicketStatusID, :TicketTypeID, :TicketSeverityID, :OrganizationID, :ParentID, :ModifierID, :CreatorID, :CloserID, :DaysClosed, :DaysOpened, :KnowledgeBaseCategoryID
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# @return [Float]
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attr_reader :HoursSpent, :SlaViolationTime, :SlaWarningTime, :SlaViolationHours, :SlaWarningHours
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# @return [String]
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attr_reader :ProductName, :ReportedVersion, :SolvedVersion, :GroupName, :TicketTypeName, :UserName, :Status, :Severity, :Name, :CloserName, :CreatorName, :ModifierName, :KnowledgeBaseCategoryName, :TicketSource
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# Boolean indicating whether a Ticket is closed on Teamsupport
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#
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# @example
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# teamsupport_ticket = Teamsupport::Ticket.new(IsClosed: true)
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# teamsupport_ticket.IsClosed
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#
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# @return [Boolean]
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#
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# @api public
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def IsClosed # rubocop:disable Style/MethodName
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@attrs[:IsClosed] == 'True' ? true : false
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end
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# Boolean indicating whether a Ticket is visible via the portal on Teamsupport
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#
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# @example
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# teamsupport_ticket = Teamsupport::Ticket.new(IsVisibleOnPortal: true)
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# teamsupport_ticket.IsVisibleOnPortal
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#
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# @return [Boolean]
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#
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# @api public
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def IsVisibleOnPortal # rubocop:disable Style/MethodName
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@attrs[:IsVisibleOnPortal] == 'True' ? true : false
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end
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# Boolean indicating whether a Ticket is shown in the knowledgebase on Teamsupport
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#
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# @example
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# teamsupport_ticket = Teamsupport::Ticket.new(IsKnowledgeBase: true)
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# teamsupport_ticket.IsKnowledgeBase
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#
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# @return [Boolean]
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#
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# @api public
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def IsKnowledgeBase # rubocop:disable Style/MethodName
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@attrs[:IsKnowledgeBase] == 'True' ? true : false
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end
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# Time when the Ticket was closed on Teamsupport
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#
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# @example
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# teamsupport_ticket = Teamsupport::Ticket.new(DateClosed: '4/4/2015 10:00 AM')
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# teamsupport_ticket.DateClosed
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#
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# @return [Time]
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#
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# @api public
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def DateClosed # rubocop:disable Style/MethodName
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Time.strptime(@attrs[:DateClosed], '%m/%d/%Y %l:%M %p').utc unless @attrs[:DateClosed].nil?
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end
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# Time when the Ticket is due to be completed on Teamsupport
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#
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# @example
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# teamsupport_ticket = Teamsupport::Ticket.new(DueDate: '4/4/2015 10:15 AM')
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# teamsupport_ticket.DueDate
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#
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# @return [Time]
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#
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# @api public
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def DueDate # rubocop:disable Style/MethodName
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Time.strptime(@attrs[:DueDate], '%m/%d/%Y %l:%M %p').utc unless @attrs[:DueDate].nil?
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end
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end
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end
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require 'teamsupport/base'
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require 'teamsupport/creatable'
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require 'teamsupport/ticket'
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module Teamsupport
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class TicketAction < Teamsupport::Ticket
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include Teamsupport::Creatable
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# @return [Integer]
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attr_reader :ID, :CreatorID, :ModifierID, :UserID, :OrganizationID, :ProductID, :TicketID, :TicketNumber
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# @return [Float]
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attr_reader :HoursSpent, :SlaViolationTime, :SlaWarningTime, :SlaViolationHours, :SlaWarningHours
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# @return [String]
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attr_reader :Name, :Description, :ActionType, :CreatorName, :ModifierName, :UserName
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end
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end
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module Teamsupport
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module Utils
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module_function
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# Returns new array with concatenated results of running block for every element
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#
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# @param enumerable [Enumerable]
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#
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# @return [Array, Enumerator]
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#
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# @api private
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def flat_pmap(enumerable)
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return to_enum(:flat_pmap, enumerable) unless block_given?
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pmap(enumerable, &Proc.new).flatten(1)
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end
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# Returns new array with the results of running block once for every element
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#
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# @param enumerable [Enumerable]
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#
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# @return [Array, Enumerator]
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#
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# @api private
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def pmap(enumerable)
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return to_enum(:pmap, enumerable) unless block_given?
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if enumerable.count == 1
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enumerable.collect { |object| yield(object) }
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else
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enumerable.collect { |object| Thread.new { yield(object) } }.collect(&:value)
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end
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end
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end
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end
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module Teamsupport
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module Version
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module_function
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# Returns major version
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#
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# @return [Integer]
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#
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# @api private
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def major
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0
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end
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# Returns minor version
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#
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# @return [Integer]
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#
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# @api private
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def minor
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1
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end
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# Returns patch version
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#
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# @return [Integer]
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#
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# @api private
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def patch
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0
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end
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# Returns pre version
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#
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# @return [Integer, NilClass]
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#
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# @api private
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def pre
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nil
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end
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# Returns version as hash
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#
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# @return [Hash]
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#
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# @api private
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def to_h
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{
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major: major,
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minor: minor,
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patch: patch,
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pre: pre,
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}
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end
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# Returns version as array
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#
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# @return [Array]
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#
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# @api private
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def to_a
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[major, minor, patch, pre].compact
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end
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# Returns version as string
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#
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# @return [String]
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#
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# @api private
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def to_s
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to_a.join('.')
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end
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end
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end
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data/teamsupport.gemspec
ADDED
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# coding: utf-8
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lib = File.expand_path('../lib', __FILE__)
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$LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
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require 'teamsupport/version'
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Gem::Specification.new do |spec|
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spec.add_dependency 'addressable', '~> 2.3'
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spec.add_dependency 'equalizer', '~> 0.0.11'
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spec.add_dependency 'http', '~> 1.0'
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spec.add_dependency 'http-form_data', '~> 1.0'
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spec.add_dependency 'naught', '~> 1.0'
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spec.add_development_dependency 'bundler', '~> 1.11'
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spec.name = 'teamsupport'
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spec.version = Teamsupport::Version
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spec.authors = ['Jon Beilke']
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spec.email = ['jrbeilke@gmail.com']
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spec.summary = spec.description
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spec.description = 'A Ruby interface to the Teamsupport API.'
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spec.homepage = 'https://github.com/jrbeilke/teamsupport'
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spec.licenses = %w(MIT)
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spec.files = %w(.yardopts CHANGELOG.md CONTRIBUTING.md LICENSE.md README.md teamsupport.gemspec) + Dir['lib/**/*.rb']
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spec.require_paths = %w(lib)
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spec.required_ruby_version = '>= 1.9.3'
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end
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metadata
ADDED
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--- !ruby/object:Gem::Specification
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name: teamsupport
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version: !ruby/object:Gem::Version
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version: 0.1.0
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platform: ruby
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authors:
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- Jon Beilke
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autorequire:
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bindir: bin
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cert_chain: []
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date: 2016-09-22 00:00:00.000000000 Z
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dependencies:
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- !ruby/object:Gem::Dependency
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name: addressable
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requirement: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '2.3'
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type: :runtime
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prerelease: false
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version_requirements: !ruby/object:Gem::Requirement
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requirements:
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24
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- - "~>"
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25
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- !ruby/object:Gem::Version
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version: '2.3'
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27
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- !ruby/object:Gem::Dependency
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name: equalizer
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requirement: !ruby/object:Gem::Requirement
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requirements:
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31
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- - "~>"
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32
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- !ruby/object:Gem::Version
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version: 0.0.11
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type: :runtime
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35
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prerelease: false
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36
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version_requirements: !ruby/object:Gem::Requirement
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37
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requirements:
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38
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- - "~>"
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39
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- !ruby/object:Gem::Version
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40
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version: 0.0.11
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41
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- !ruby/object:Gem::Dependency
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42
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name: http
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43
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requirement: !ruby/object:Gem::Requirement
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44
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requirements:
|
45
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- - "~>"
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46
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- !ruby/object:Gem::Version
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47
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version: '1.0'
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48
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type: :runtime
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49
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prerelease: false
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50
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version_requirements: !ruby/object:Gem::Requirement
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51
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requirements:
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52
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- - "~>"
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53
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- !ruby/object:Gem::Version
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54
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version: '1.0'
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55
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- !ruby/object:Gem::Dependency
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56
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name: http-form_data
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57
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requirement: !ruby/object:Gem::Requirement
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58
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requirements:
|
59
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- - "~>"
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60
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+
- !ruby/object:Gem::Version
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61
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version: '1.0'
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62
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type: :runtime
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63
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prerelease: false
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64
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version_requirements: !ruby/object:Gem::Requirement
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65
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requirements:
|
66
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+
- - "~>"
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67
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- !ruby/object:Gem::Version
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68
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version: '1.0'
|
69
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+
- !ruby/object:Gem::Dependency
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70
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name: naught
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71
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requirement: !ruby/object:Gem::Requirement
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72
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requirements:
|
73
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+
- - "~>"
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74
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- !ruby/object:Gem::Version
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75
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version: '1.0'
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76
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type: :runtime
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77
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prerelease: false
|
78
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version_requirements: !ruby/object:Gem::Requirement
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79
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requirements:
|
80
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+
- - "~>"
|
81
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+
- !ruby/object:Gem::Version
|
82
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version: '1.0'
|
83
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- !ruby/object:Gem::Dependency
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84
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name: bundler
|
85
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+
requirement: !ruby/object:Gem::Requirement
|
86
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+
requirements:
|
87
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+
- - "~>"
|
88
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+
- !ruby/object:Gem::Version
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89
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version: '1.11'
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90
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type: :development
|
91
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prerelease: false
|
92
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version_requirements: !ruby/object:Gem::Requirement
|
93
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+
requirements:
|
94
|
+
- - "~>"
|
95
|
+
- !ruby/object:Gem::Version
|
96
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version: '1.11'
|
97
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description: A Ruby interface to the Teamsupport API.
|
98
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email:
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99
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- jrbeilke@gmail.com
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100
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executables: []
|
101
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+
extensions: []
|
102
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extra_rdoc_files: []
|
103
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+
files:
|
104
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+
- ".yardopts"
|
105
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+
- CHANGELOG.md
|
106
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+
- CONTRIBUTING.md
|
107
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+
- LICENSE.md
|
108
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+
- README.md
|
109
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+
- lib/teamsupport.rb
|
110
|
+
- lib/teamsupport/arguments.rb
|
111
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+
- lib/teamsupport/base.rb
|
112
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+
- lib/teamsupport/client.rb
|
113
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+
- lib/teamsupport/creatable.rb
|
114
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+
- lib/teamsupport/customer.rb
|
115
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+
- lib/teamsupport/customer_product.rb
|
116
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+
- lib/teamsupport/error.rb
|
117
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+
- lib/teamsupport/headers.rb
|
118
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+
- lib/teamsupport/identity.rb
|
119
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+
- lib/teamsupport/null_object.rb
|
120
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+
- lib/teamsupport/product.rb
|
121
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+
- lib/teamsupport/rest/api.rb
|
122
|
+
- lib/teamsupport/rest/client.rb
|
123
|
+
- lib/teamsupport/rest/customers.rb
|
124
|
+
- lib/teamsupport/rest/products.rb
|
125
|
+
- lib/teamsupport/rest/request.rb
|
126
|
+
- lib/teamsupport/rest/tickets.rb
|
127
|
+
- lib/teamsupport/rest/utils.rb
|
128
|
+
- lib/teamsupport/ticket.rb
|
129
|
+
- lib/teamsupport/ticket_action.rb
|
130
|
+
- lib/teamsupport/utils.rb
|
131
|
+
- lib/teamsupport/version.rb
|
132
|
+
- teamsupport.gemspec
|
133
|
+
homepage: https://github.com/jrbeilke/teamsupport
|
134
|
+
licenses:
|
135
|
+
- MIT
|
136
|
+
metadata: {}
|
137
|
+
post_install_message:
|
138
|
+
rdoc_options: []
|
139
|
+
require_paths:
|
140
|
+
- lib
|
141
|
+
required_ruby_version: !ruby/object:Gem::Requirement
|
142
|
+
requirements:
|
143
|
+
- - ">="
|
144
|
+
- !ruby/object:Gem::Version
|
145
|
+
version: 1.9.3
|
146
|
+
required_rubygems_version: !ruby/object:Gem::Requirement
|
147
|
+
requirements:
|
148
|
+
- - ">="
|
149
|
+
- !ruby/object:Gem::Version
|
150
|
+
version: '0'
|
151
|
+
requirements: []
|
152
|
+
rubyforge_project:
|
153
|
+
rubygems_version: 2.4.2
|
154
|
+
signing_key:
|
155
|
+
specification_version: 4
|
156
|
+
summary: ''
|
157
|
+
test_files: []
|
158
|
+
has_rdoc:
|