teamsupport 0.1.0

data/lib/teamsupport/ticket.rb

@@ -0,0 +1,81 @@
+require 'teamsupport/base'
+require 'teamsupport/creatable'
+require 'teamsupport/identity'
+
+module Teamsupport
+  class Ticket < Teamsupport::Identity
+    include Teamsupport::Creatable
+
+    # @return [Integer]
+    attr_reader :ID, :StatusPosition, :SeverityPosition, :TicketNumber, :ReportedVersionID, :SolvedVersionID, :ProductID, :GroupID, :UserID, :TicketStatusID, :TicketTypeID, :TicketSeverityID, :OrganizationID, :ParentID, :ModifierID, :CreatorID, :CloserID, :DaysClosed, :DaysOpened, :KnowledgeBaseCategoryID
+    # @return [Float]
+    attr_reader :HoursSpent, :SlaViolationTime, :SlaWarningTime, :SlaViolationHours, :SlaWarningHours
+    # @return [String]
+    attr_reader :ProductName, :ReportedVersion, :SolvedVersion, :GroupName, :TicketTypeName, :UserName, :Status, :Severity, :Name, :CloserName, :CreatorName, :ModifierName, :KnowledgeBaseCategoryName, :TicketSource
+
+    # Boolean indicating whether a Ticket is closed on Teamsupport
+    #
+    # @example
+    #   teamsupport_ticket = Teamsupport::Ticket.new(IsClosed: true)
+    #   teamsupport_ticket.IsClosed
+    #
+    # @return [Boolean]
+    #
+    # @api public
+    def IsClosed # rubocop:disable Style/MethodName
+      @attrs[:IsClosed] == 'True' ? true : false
+    end
+
+    # Boolean indicating whether a Ticket is visible via the portal on Teamsupport
+    #
+    # @example
+    #   teamsupport_ticket = Teamsupport::Ticket.new(IsVisibleOnPortal: true)
+    #   teamsupport_ticket.IsVisibleOnPortal
+    #
+    # @return [Boolean]
+    #
+    # @api public
+    def IsVisibleOnPortal # rubocop:disable Style/MethodName
+      @attrs[:IsVisibleOnPortal] == 'True' ? true : false
+    end
+
+    # Boolean indicating whether a Ticket is shown in the knowledgebase on Teamsupport
+    #
+    # @example
+    #   teamsupport_ticket = Teamsupport::Ticket.new(IsKnowledgeBase: true)
+    #   teamsupport_ticket.IsKnowledgeBase
+    #
+    # @return [Boolean]
+    #
+    # @api public
+    def IsKnowledgeBase # rubocop:disable Style/MethodName
+      @attrs[:IsKnowledgeBase] == 'True' ? true : false
+    end
+
+    # Time when the Ticket was closed on Teamsupport
+    #
+    # @example
+    #   teamsupport_ticket = Teamsupport::Ticket.new(DateClosed: '4/4/2015 10:00 AM')
+    #   teamsupport_ticket.DateClosed
+    #
+    # @return [Time]
+    #
+    # @api public
+    def DateClosed # rubocop:disable Style/MethodName
+      Time.strptime(@attrs[:DateClosed], '%m/%d/%Y %l:%M %p').utc unless @attrs[:DateClosed].nil?
+    end
+
+    # Time when the Ticket is due to be completed on Teamsupport
+    #
+    # @example
+    #   teamsupport_ticket = Teamsupport::Ticket.new(DueDate: '4/4/2015 10:15 AM')
+    #   teamsupport_ticket.DueDate
+    #
+    # @return [Time]
+    #
+    # @api public
+    def DueDate # rubocop:disable Style/MethodName
+      Time.strptime(@attrs[:DueDate], '%m/%d/%Y %l:%M %p').utc unless @attrs[:DueDate].nil?
+    end
+  end
+end

data/lib/teamsupport/ticket_action.rb

@@ -0,0 +1,16 @@
+require 'teamsupport/base'
+require 'teamsupport/creatable'
+require 'teamsupport/ticket'
+
+module Teamsupport
+  class TicketAction < Teamsupport::Ticket
+    include Teamsupport::Creatable
+
+    # @return [Integer]
+    attr_reader :ID, :CreatorID, :ModifierID, :UserID, :OrganizationID, :ProductID, :TicketID, :TicketNumber
+    # @return [Float]
+    attr_reader :HoursSpent, :SlaViolationTime, :SlaWarningTime, :SlaViolationHours, :SlaWarningHours
+    # @return [String]
+    attr_reader :Name, :Description, :ActionType, :CreatorName, :ModifierName, :UserName
+  end
+end

data/lib/teamsupport/utils.rb

@@ -0,0 +1,33 @@
+module Teamsupport
+  module Utils
+  module_function
+
+    # Returns new array with concatenated results of running block for every element
+    #
+    # @param enumerable [Enumerable]
+    #
+    # @return [Array, Enumerator]
+    #
+    # @api private
+    def flat_pmap(enumerable)
+      return to_enum(:flat_pmap, enumerable) unless block_given?
+      pmap(enumerable, &Proc.new).flatten(1)
+    end
+
+    # Returns new array with the results of running block once for every element
+    #
+    # @param enumerable [Enumerable]
+    #
+    # @return [Array, Enumerator]
+    #
+    # @api private
+    def pmap(enumerable)
+      return to_enum(:pmap, enumerable) unless block_given?
+      if enumerable.count == 1
+        enumerable.collect { |object| yield(object) }
+      else
+        enumerable.collect { |object| Thread.new { yield(object) } }.collect(&:value)
+      end
+    end
+  end
+end

data/lib/teamsupport/version.rb

@@ -0,0 +1,73 @@
+module Teamsupport
+  module Version
+  module_function
+
+    # Returns major version
+    #
+    # @return [Integer]
+    #
+    # @api private
+    def major
+      0
+    end
+
+    # Returns minor version
+    #
+    # @return [Integer]
+    #
+    # @api private
+    def minor
+      1
+    end
+
+    # Returns patch version
+    #
+    # @return [Integer]
+    #
+    # @api private
+    def patch
+      0
+    end
+
+    # Returns pre version
+    #
+    # @return [Integer, NilClass]
+    #
+    # @api private
+    def pre
+      nil
+    end
+
+    # Returns version as hash
+    #
+    # @return [Hash]
+    #
+    # @api private
+    def to_h
+      {
+        major: major,
+        minor: minor,
+        patch: patch,
+        pre: pre,
+      }
+    end
+
+    # Returns version as array
+    #
+    # @return [Array]
+    #
+    # @api private
+    def to_a
+      [major, minor, patch, pre].compact
+    end
+
+    # Returns version as string
+    #
+    # @return [String]
+    #
+    # @api private
+    def to_s
+      to_a.join('.')
+    end
+  end
+end

data/teamsupport.gemspec

@@ -0,0 +1,27 @@
+# coding: utf-8
+lib = File.expand_path('../lib', __FILE__)
+$LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
+require 'teamsupport/version'
+
+Gem::Specification.new do |spec|
+  spec.add_dependency 'addressable', '~> 2.3'
+  spec.add_dependency 'equalizer', '~> 0.0.11'
+  spec.add_dependency 'http', '~> 1.0'
+  spec.add_dependency 'http-form_data', '~> 1.0'
+  spec.add_dependency 'naught', '~> 1.0'
+  spec.add_development_dependency 'bundler', '~> 1.11'
+
+  spec.name          = 'teamsupport'
+  spec.version       = Teamsupport::Version
+  spec.authors       = ['Jon Beilke']
+  spec.email         = ['jrbeilke@gmail.com']
+
+  spec.summary       = spec.description
+  spec.description   = 'A Ruby interface to the Teamsupport API.'
+  spec.homepage      = 'https://github.com/jrbeilke/teamsupport'
+  spec.licenses      = %w(MIT)
+
+  spec.files         = %w(.yardopts CHANGELOG.md CONTRIBUTING.md LICENSE.md README.md teamsupport.gemspec) + Dir['lib/**/*.rb']
+  spec.require_paths = %w(lib)
+  spec.required_ruby_version = '>= 1.9.3'
+end

metadata

@@ -0,0 +1,158 @@
+--- !ruby/object:Gem::Specification
+name: teamsupport
+version: !ruby/object:Gem::Version
+  version: 0.1.0
+platform: ruby
+authors:
+- Jon Beilke
+autorequire: 
+bindir: bin
+cert_chain: []
+date: 2016-09-22 00:00:00.000000000 Z
+dependencies:
+- !ruby/object:Gem::Dependency
+  name: addressable
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '2.3'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '2.3'
+- !ruby/object:Gem::Dependency
+  name: equalizer
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: 0.0.11
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: 0.0.11
+- !ruby/object:Gem::Dependency
+  name: http
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.0'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.0'
+- !ruby/object:Gem::Dependency
+  name: http-form_data
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.0'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.0'
+- !ruby/object:Gem::Dependency
+  name: naught
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.0'
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.0'
+- !ruby/object:Gem::Dependency
+  name: bundler
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.11'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.11'
+description: A Ruby interface to the Teamsupport API.
+email:
+- jrbeilke@gmail.com
+executables: []
+extensions: []
+extra_rdoc_files: []
+files:
+- ".yardopts"
+- CHANGELOG.md
+- CONTRIBUTING.md
+- LICENSE.md
+- README.md
+- lib/teamsupport.rb
+- lib/teamsupport/arguments.rb
+- lib/teamsupport/base.rb
+- lib/teamsupport/client.rb
+- lib/teamsupport/creatable.rb
+- lib/teamsupport/customer.rb
+- lib/teamsupport/customer_product.rb
+- lib/teamsupport/error.rb
+- lib/teamsupport/headers.rb
+- lib/teamsupport/identity.rb
+- lib/teamsupport/null_object.rb
+- lib/teamsupport/product.rb
+- lib/teamsupport/rest/api.rb
+- lib/teamsupport/rest/client.rb
+- lib/teamsupport/rest/customers.rb
+- lib/teamsupport/rest/products.rb
+- lib/teamsupport/rest/request.rb
+- lib/teamsupport/rest/tickets.rb
+- lib/teamsupport/rest/utils.rb
+- lib/teamsupport/ticket.rb
+- lib/teamsupport/ticket_action.rb
+- lib/teamsupport/utils.rb
+- lib/teamsupport/version.rb
+- teamsupport.gemspec
+homepage: https://github.com/jrbeilke/teamsupport
+licenses:
+- MIT
+metadata: {}
+post_install_message: 
+rdoc_options: []
+require_paths:
+- lib
+required_ruby_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: 1.9.3
+required_rubygems_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '0'
+requirements: []
+rubyforge_project: 
+rubygems_version: 2.4.2
+signing_key: 
+specification_version: 4
+summary: ''
+test_files: []
+has_rdoc: