taskmapper-zendesk 0.5.0
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- data/.DS_Store +0 -0
- data/.rbenv-gemsets +1 -0
- data/.rvmrc +1 -0
- data/.travis.yml +4 -0
- data/Gemfile +15 -0
- data/Gemfile.lock +51 -0
- data/LICENSE +22 -0
- data/README.md +67 -0
- data/Rakefile +41 -0
- data/VERSION +1 -0
- data/lib/.DS_Store +0 -0
- data/lib/provider/comment.rb +74 -0
- data/lib/provider/project.rb +58 -0
- data/lib/provider/ticket.rb +97 -0
- data/lib/provider/zendesk.rb +40 -0
- data/lib/taskmapper-zendesk.rb +6 -0
- data/lib/zendesk/zendesk-api.rb +52 -0
- data/spec/.DS_Store +0 -0
- data/spec/comments_spec.rb +55 -0
- data/spec/fixtures/.DS_Store +0 -0
- data/spec/fixtures/ticket.json +1 -0
- data/spec/fixtures/tickets.json +1 -0
- data/spec/fixtures/tickets.xml +145 -0
- data/spec/fixtures/tickets/2.xml +52 -0
- data/spec/fixtures/tickets/5.xml +78 -0
- data/spec/fixtures/tickets/create.xml +24 -0
- data/spec/fixtures/users/55030073.json +1 -0
- data/spec/projects_spec.rb +29 -0
- data/spec/spec.opts +1 -0
- data/spec/spec_helper.rb +16 -0
- data/spec/taskmapper-zendesk_spec.rb +22 -0
- data/spec/tickets_spec.rb +59 -0
- data/taskmapper-zendesk.gemspec +86 -0
- metadata +152 -0
data/.DS_Store
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data/.rbenv-gemsets
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ticketmaster-zendesk
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data/.rvmrc
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rvm 1.9.2@taskmapper-zendesk --create
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data/.travis.yml
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data/Gemfile
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source "http://rubygems.org"
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# Add dependencies required to use your gem here.
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# Example:
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# gem "activesupport", ">= 2.3.5"
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gem "taskmapper", "~> 0.8"
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# Add dependencies to develop your gem here.
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# Include everything needed to run rake, tests, features, etc.
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group :development do
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gem "rspec", "~> 2.8"
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gem "bundler", "~> 1.1"
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gem "jeweler", "~> 1.6"
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gem "simplecov", "~> 0.5", :platforms => :ruby_19
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gem "rcov", "~> 1.0", :platforms => :ruby_18
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end
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data/Gemfile.lock
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GEM
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remote: http://rubygems.org/
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specs:
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activemodel (3.2.3)
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activesupport (= 3.2.3)
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builder (~> 3.0.0)
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activeresource (3.2.3)
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activemodel (= 3.2.3)
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activesupport (= 3.2.3)
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activesupport (3.2.3)
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i18n (~> 0.6)
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multi_json (~> 1.0)
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builder (3.0.0)
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diff-lcs (1.1.3)
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git (1.2.5)
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hashie (1.2.0)
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i18n (0.6.0)
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jeweler (1.6.4)
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bundler (~> 1.0)
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git (>= 1.2.5)
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rake
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multi_json (1.0.4)
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rake (0.9.2.2)
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rcov (1.0.0)
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rspec (2.8.0)
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rspec-core (~> 2.8.0)
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rspec-expectations (~> 2.8.0)
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rspec-mocks (~> 2.8.0)
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rspec-core (2.8.0)
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rspec-expectations (2.8.0)
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diff-lcs (~> 1.1.2)
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rspec-mocks (2.8.0)
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simplecov (0.5.4)
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multi_json (~> 1.0.3)
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simplecov-html (~> 0.5.3)
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simplecov-html (0.5.3)
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taskmapper (0.8.0)
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activeresource (~> 3.0)
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activesupport (~> 3.0)
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hashie (~> 1.2)
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PLATFORMS
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ruby
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DEPENDENCIES
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bundler (~> 1.1)
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jeweler (~> 1.6)
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rcov (~> 1.0)
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rspec (~> 2.8)
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simplecov (~> 0.5)
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taskmapper (~> 0.8)
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data/LICENSE
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Copyright (c) 2010 YOU
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Permission is hereby granted, free of charge, to any person obtaining
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a copy of this software and associated documentation files (the
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"Software"), to deal in the Software without restriction, including
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without limitation the rights to use, copy, modify, merge, publish,
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distribute, sublicense, and/or sell copies of the Software, and to
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permit persons to whom the Software is furnished to do so, subject to
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the following conditions:
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NONE
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The above copyright notice and this permission notice shall be
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included in all copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
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EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
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MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
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NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
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LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION
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OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
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WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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data/README.md
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# taskmapper-redmine
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This is a provider for [taskmapper](http://ticketrb.com). It provides interoperability with [Zendesk](http://www.zendesk.com) and it's issue tracking system through the taskmapper gem.
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Right now this provider only supports reading operations.
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# Usage and Examples
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First we have to instantiate a new taskmapper instance:
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zendesk = taskmapper.new(:zendesk, {:account => 'hybridgroup', :username => "foo", :password => "bar"})
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If you do not pass in account, username and password, you won't get any information.
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## Finding Projects
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You can find your own projects by doing:
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projects = zendesk.projects # Will return all your repositories
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projects = zendesk.projects(['your_repo1']) # You must use your projects identifier
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project = zendesk.project('your_repo') # Also use project identifier in here
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Note: Zendesk dosen't support a projects which means this is a taskmapper place holder object, you will always get the same project name as follows: 'accountname-project'.
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## Finding Tickets
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tickets = project.tickets # All open issues
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tickets = project.tickets([1,2]) # An array of tickets with the specified id's
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ticket = project.ticket(<issue_number>)
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## Finding Comments
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comments = tickets.comments
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comments = tickets.comments([1,2]) # An array of comments with the specified id's
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## Requirements
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* rubygems (obviously)
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* taskmapper gem (latest version preferred)
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* jeweler gem (only if you want to repackage and develop)
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The taskmapper gem should automatically be installed during the installation of this gem if it is not already installed.
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## Other Notes
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Since this and the taskmapper gem is still primarily a work-in-progress, minor changes may be incompatible with previous versions. Please be careful about using and updating this gem in production.
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If you see or find any issues, feel free to open up an issue report.
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## Note on Patches/Pull Requests
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* Fork the project.
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* Make your feature addition or bug fix.
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* Add tests for it. This is important so we don't break it in a
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future version unintentionally.
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* Commit, do not mess with rakefile, version, or history.
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(if you want to have your own version, that is fine but bump version in a commit by itself so we can ignore when I pull)
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* Send us a pull request. Bonus points for topic branches.
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## Copyright
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Copyright (c) 2010 The Hybrid Group. See LICENSE for details.
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data/Rakefile
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require 'rubygems'
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require 'rake'
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begin
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require 'jeweler'
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Jeweler::Tasks.new do |gem|
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gem.name = "taskmapper-zendesk"
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gem.summary = %Q{taskmapper Provider for Zendesk}
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gem.description = %Q{Allows taskmapper to interact with Your System.}
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gem.email = "rafael@hybridgroup.com"
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gem.homepage = "http://github.com/hybridgroup/taskmapper-zendesk"
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gem.authors = ["Rafael George"]
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# gem is a Gem::Specification... see http://www.rubygems.org/read/chapter/20 for additional settings
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end
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Jeweler::GemcutterTasks.new
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rescue LoadError
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puts "Jeweler (or a dependency) not available. Install it with: gem install jeweler"
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end
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require 'rspec/core'
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require 'rspec/core/rake_task'
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RSpec::Core::RakeTask.new(:spec) do |spec|
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spec.pattern = FileList['spec/**/*_spec.rb']
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end
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RSpec::Core::RakeTask.new(:rcov) do |spec|
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spec.pattern = 'spec/**/*_spec.rb'
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spec.rcov = true
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end
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task :default => :spec
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require 'rake/rdoctask'
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Rake::RDocTask.new do |rdoc|
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version = File.exist?('VERSION') ? File.read('VERSION') : ""
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rdoc.rdoc_dir = 'rdoc'
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rdoc.title = "taskmapper-redmine#{version}"
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rdoc.rdoc_files.include('README*')
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rdoc.rdoc_files.include('lib/**/*.rb')
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end
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data/VERSION
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0.5.0
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data/lib/.DS_Store
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module TaskMapper::Provider
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module Zendesk
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# The comment class for taskmapper-zendesk
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#
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# Do any mapping between taskmapper and your system's comment model here
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# versions of the ticket.
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#
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class Comment < TaskMapper::Provider::Base::Comment
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# declare needed overloaded methods here
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USER_API = ZendeskAPI::User
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def initialize(*object)
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return super(object.first) if object.first.is_a? Hash
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if object.first
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object = object.first
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ticket_id = object.shift
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project_id = object.shift
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comment_id = object.shift
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object = object.shift
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@system_data = {:client => object}
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unless object.is_a? Hash
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hash = {:author => object.author_id,
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:body => object.value,
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:id => comment_id,
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:created_at => object.created_at,
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:updated_at => object.created_at,
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:ticket_id => ticket_id,
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:project_id => project_id}
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else
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hash = object
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end
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super hash
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end
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end
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def created_at
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Time.parse(self[:created_at])
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end
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def updated_at
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Time.parse(self[:updated_at])
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end
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def self.find(project_id, ticket_id, *options)
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ticket_comments = self.find_all(project_id, ticket_id)
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if options[0].first.is_a? Array
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ticket_comments.select do |comment|
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comment if options[0].first.any? { |comment_id| comment_id == comment.id }
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end
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elsif options[0].first.is_a? Hash
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self.find_by_attributes(project_id, ticket_id, options[0].first)
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else
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ticket_comments
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end
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end
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def self.find_all(project_id, ticket_id)
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comment_id = 0
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ZendeskAPI::Ticket.find(ticket_id).comments.collect do |comment|
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comment_id += 1
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comment.author_id = USER_API.find(comment.author_id).email
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Comment.new [ticket_id, project_id, comment_id, comment]
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end
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end
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def self.find_by_attributes(project_id, ticket_id, attributes = {})
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search_by_attribute(self.find_all(project_id, ticket_id), attributes)
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end
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end
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end
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end
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module TaskMapper::Provider
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module Zendesk
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# Project class for taskmapper-zendesk
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#
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#
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class Project < TaskMapper::Provider::Base::Project
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attr_accessor :prefix_options
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#API = ZendeskAPI::Organization
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# declare needed overloaded methods here
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def initialize(*object)
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if object.first
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object = object.first
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unless object.is_a? Hash
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@system_data = {:client => object}
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hash = {:repository => object.account,
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:user => object.username,
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:name => object.name}
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else
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hash = object
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end
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super hash
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end
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end
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# copy from this.copy(that) copies that into this
|
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def copy(project)
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project.tickets.each do |ticket|
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copy_ticket = self.ticket!(:title => ticket.title, :description => ticket.description)
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ticket.comments.each do |comment|
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copy_ticket.comment!(:body => comment.body)
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sleep 1
|
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end
|
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end
|
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end
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def tickets(*options)
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Ticket.find(self.name, options)
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end
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|
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def ticket(*options)
|
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if options.first.is_a? Fixnum
|
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ticket_id = options.first
|
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Ticket.find_by_id(self.name, ticket_id)
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elsif options.first.is_a? Hash
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Ticket.find_by_attributes(self.name, options.first).first
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else
|
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TaskMapper::Provider::Zendesk::Ticket
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end
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end
|
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|
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def ticket!(*options)
|
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Ticket.new ZendeskAPI::Ticket.create(options.first), self.name
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end
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|
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end
|
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end
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end
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module TaskMapper::Provider
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module Zendesk
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class Ticket < TaskMapper::Provider::Base::Ticket
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# declare needed overloaded methods here
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SEARCH_API = ZendeskAPI::Search
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9
|
+
API = ZendeskAPI::Ticket
|
10
|
+
USER_API = ZendeskAPI::User
|
11
|
+
|
12
|
+
def initialize(*object)
|
13
|
+
return super(object.first) if object.first.is_a? Hash
|
14
|
+
if object.first
|
15
|
+
args = object.first
|
16
|
+
object = args.shift
|
17
|
+
project_id = args.shift
|
18
|
+
@system_data = {:client => object}
|
19
|
+
unless object.is_a? Hash
|
20
|
+
hash = {:id => object.nice_id,
|
21
|
+
:status => object.status_id,
|
22
|
+
:title => object.subject,
|
23
|
+
:created_at => object.created_at,
|
24
|
+
:updated_at => object.updated_at,
|
25
|
+
:description => object.description,
|
26
|
+
:assignee => object.assignee_id,
|
27
|
+
:requestor => object.requester_id,
|
28
|
+
:priority => object.priority_id,
|
29
|
+
:project_id => project_id}
|
30
|
+
else
|
31
|
+
hash = object
|
32
|
+
end
|
33
|
+
super hash
|
34
|
+
end
|
35
|
+
end
|
36
|
+
|
37
|
+
def created_at
|
38
|
+
Time.parse(self[:created_at])
|
39
|
+
end
|
40
|
+
|
41
|
+
def updated_at
|
42
|
+
Time.parse(self[:updated_at])
|
43
|
+
end
|
44
|
+
|
45
|
+
def self.find(project_id, *options)
|
46
|
+
tickets = self.find_all(project_id)
|
47
|
+
if options[0].first.is_a? Array
|
48
|
+
Ticket.find_all(self.name).select { |ticket| ticket if options[0].first.any? { |ticket_id| ticket_id == ticket.id }}
|
49
|
+
elsif options[0].first.is_a? Hash
|
50
|
+
Ticket.find_by_attributes(self.name, options[0].first)
|
51
|
+
else
|
52
|
+
tickets
|
53
|
+
end
|
54
|
+
end
|
55
|
+
|
56
|
+
def self.find_all(*options)
|
57
|
+
project_id = options.first
|
58
|
+
SEARCH_API.find(:all, :params => {:query => "status:open"}).collect do |ticket|
|
59
|
+
ticket.requester_id = requestor(ticket)
|
60
|
+
ticket.assignee_id = assignee(ticket)
|
61
|
+
self.new([ticket, project_id])
|
62
|
+
end
|
63
|
+
end
|
64
|
+
|
65
|
+
def self.find_by_id(project_id, ticket_id)
|
66
|
+
self.new [API.find(ticket_id), project_id]
|
67
|
+
end
|
68
|
+
|
69
|
+
def self.find_by_attributes(project_id, attributes = {})
|
70
|
+
search_by_attribute(self.find_all(project_id), attributes)
|
71
|
+
end
|
72
|
+
|
73
|
+
def comments(*options)
|
74
|
+
Comment.find(project_id, id, options)
|
75
|
+
end
|
76
|
+
|
77
|
+
def comment(*options)
|
78
|
+
if options.first.is_a? Fixnum
|
79
|
+
Comment.find(project_id, id, [options.first]).first
|
80
|
+
elsif options.first.is_a? Hash
|
81
|
+
Comment.find_by_attributes(project_id, id, options.first).first
|
82
|
+
end
|
83
|
+
end
|
84
|
+
|
85
|
+
private
|
86
|
+
def self.requestor(ticket)
|
87
|
+
USER_API.find(ticket.requester_id).email
|
88
|
+
end
|
89
|
+
|
90
|
+
def self.assignee(ticket)
|
91
|
+
USER_API.find(ticket.assignee_id).email
|
92
|
+
end
|
93
|
+
|
94
|
+
end
|
95
|
+
|
96
|
+
end
|
97
|
+
end
|