taskmapper-zendesk 0.5.0

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data/.DS_Store ADDED
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data/.rbenv-gemsets ADDED
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+ ticketmaster-zendesk
data/.rvmrc ADDED
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+ rvm 1.9.2@taskmapper-zendesk --create
data/.travis.yml ADDED
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+ language: ruby
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+ rvm:
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+ - 1.8.7
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+ - 1.9.2
data/Gemfile ADDED
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+ source "http://rubygems.org"
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+ # Add dependencies required to use your gem here.
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+ # Example:
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+ # gem "activesupport", ">= 2.3.5"
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+
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+ gem "taskmapper", "~> 0.8"
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+ # Add dependencies to develop your gem here.
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+ # Include everything needed to run rake, tests, features, etc.
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+ group :development do
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+ gem "rspec", "~> 2.8"
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+ gem "bundler", "~> 1.1"
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+ gem "jeweler", "~> 1.6"
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+ gem "simplecov", "~> 0.5", :platforms => :ruby_19
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+ gem "rcov", "~> 1.0", :platforms => :ruby_18
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+ end
data/Gemfile.lock ADDED
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+ GEM
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+ remote: http://rubygems.org/
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+ specs:
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+ activemodel (3.2.3)
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+ activesupport (= 3.2.3)
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+ builder (~> 3.0.0)
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+ activeresource (3.2.3)
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+ activemodel (= 3.2.3)
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+ activesupport (= 3.2.3)
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+ activesupport (3.2.3)
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+ i18n (~> 0.6)
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+ multi_json (~> 1.0)
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+ builder (3.0.0)
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+ diff-lcs (1.1.3)
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+ git (1.2.5)
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+ hashie (1.2.0)
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+ i18n (0.6.0)
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+ jeweler (1.6.4)
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+ bundler (~> 1.0)
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+ git (>= 1.2.5)
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+ rake
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+ multi_json (1.0.4)
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+ rake (0.9.2.2)
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+ rcov (1.0.0)
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+ rspec (2.8.0)
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+ rspec-core (~> 2.8.0)
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+ rspec-expectations (~> 2.8.0)
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+ rspec-mocks (~> 2.8.0)
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+ rspec-core (2.8.0)
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+ rspec-expectations (2.8.0)
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+ diff-lcs (~> 1.1.2)
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+ rspec-mocks (2.8.0)
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+ simplecov (0.5.4)
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+ multi_json (~> 1.0.3)
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+ simplecov-html (~> 0.5.3)
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+ simplecov-html (0.5.3)
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+ taskmapper (0.8.0)
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+ activeresource (~> 3.0)
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+ activesupport (~> 3.0)
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+ hashie (~> 1.2)
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+
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+ PLATFORMS
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+ ruby
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+
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+ DEPENDENCIES
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+ bundler (~> 1.1)
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+ jeweler (~> 1.6)
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+ rcov (~> 1.0)
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+ rspec (~> 2.8)
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+ simplecov (~> 0.5)
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+ taskmapper (~> 0.8)
data/LICENSE ADDED
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+ Copyright (c) 2010 YOU
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+
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+ Permission is hereby granted, free of charge, to any person obtaining
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+ a copy of this software and associated documentation files (the
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+ "Software"), to deal in the Software without restriction, including
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+ without limitation the rights to use, copy, modify, merge, publish,
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+ distribute, sublicense, and/or sell copies of the Software, and to
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+ permit persons to whom the Software is furnished to do so, subject to
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+ the following conditions:
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+
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+ NONE
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+
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+ The above copyright notice and this permission notice shall be
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+ included in all copies or substantial portions of the Software.
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+
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+ THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
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+ EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
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+ MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
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+ NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
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+ LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION
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+ OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
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+ WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
data/README.md ADDED
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+ # taskmapper-redmine
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+
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+ This is a provider for [taskmapper](http://ticketrb.com). It provides interoperability with [Zendesk](http://www.zendesk.com) and it's issue tracking system through the taskmapper gem.
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+
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+ Right now this provider only supports reading operations.
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+
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+ # Usage and Examples
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+
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+ First we have to instantiate a new taskmapper instance:
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+
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+ zendesk = taskmapper.new(:zendesk, {:account => 'hybridgroup', :username => "foo", :password => "bar"})
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+
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+ If you do not pass in account, username and password, you won't get any information.
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+
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+ ## Finding Projects
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+
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+ You can find your own projects by doing:
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+
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+ projects = zendesk.projects # Will return all your repositories
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+ projects = zendesk.projects(['your_repo1']) # You must use your projects identifier
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+ project = zendesk.project('your_repo') # Also use project identifier in here
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+
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+ Note: Zendesk dosen't support a projects which means this is a taskmapper place holder object, you will always get the same project name as follows: 'accountname-project'.
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+
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+
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+ ## Finding Tickets
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+
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+ tickets = project.tickets # All open issues
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+ tickets = project.tickets([1,2]) # An array of tickets with the specified id's
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+ ticket = project.ticket(<issue_number>)
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+
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+ ## Finding Comments
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+
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+ comments = tickets.comments
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+ comments = tickets.comments([1,2]) # An array of comments with the specified id's
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+
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+
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+ ## Requirements
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+
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+ * rubygems (obviously)
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+ * taskmapper gem (latest version preferred)
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+ * jeweler gem (only if you want to repackage and develop)
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+
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+ The taskmapper gem should automatically be installed during the installation of this gem if it is not already installed.
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+
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+ ## Other Notes
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+
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+ Since this and the taskmapper gem is still primarily a work-in-progress, minor changes may be incompatible with previous versions. Please be careful about using and updating this gem in production.
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+
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+ If you see or find any issues, feel free to open up an issue report.
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+
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+
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+ ## Note on Patches/Pull Requests
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+
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+ * Fork the project.
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+ * Make your feature addition or bug fix.
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+ * Add tests for it. This is important so we don't break it in a
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+ future version unintentionally.
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+ * Commit, do not mess with rakefile, version, or history.
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+ (if you want to have your own version, that is fine but bump version in a commit by itself so we can ignore when I pull)
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+ * Send us a pull request. Bonus points for topic branches.
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+
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+ ## Copyright
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+
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+ Copyright (c) 2010 The Hybrid Group. See LICENSE for details.
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+
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+
data/Rakefile ADDED
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+ require 'rubygems'
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+ require 'rake'
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+
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+ begin
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+ require 'jeweler'
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+ Jeweler::Tasks.new do |gem|
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+ gem.name = "taskmapper-zendesk"
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+ gem.summary = %Q{taskmapper Provider for Zendesk}
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+ gem.description = %Q{Allows taskmapper to interact with Your System.}
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+ gem.email = "rafael@hybridgroup.com"
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+ gem.homepage = "http://github.com/hybridgroup/taskmapper-zendesk"
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+ gem.authors = ["Rafael George"]
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+ # gem is a Gem::Specification... see http://www.rubygems.org/read/chapter/20 for additional settings
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+ end
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+ Jeweler::GemcutterTasks.new
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+ rescue LoadError
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+ puts "Jeweler (or a dependency) not available. Install it with: gem install jeweler"
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+ end
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+
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+ require 'rspec/core'
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+ require 'rspec/core/rake_task'
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+ RSpec::Core::RakeTask.new(:spec) do |spec|
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+ spec.pattern = FileList['spec/**/*_spec.rb']
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+ end
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+
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+ RSpec::Core::RakeTask.new(:rcov) do |spec|
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+ spec.pattern = 'spec/**/*_spec.rb'
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+ spec.rcov = true
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+ end
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+
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+ task :default => :spec
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+
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+ require 'rake/rdoctask'
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+ Rake::RDocTask.new do |rdoc|
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+ version = File.exist?('VERSION') ? File.read('VERSION') : ""
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+
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+ rdoc.rdoc_dir = 'rdoc'
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+ rdoc.title = "taskmapper-redmine#{version}"
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+ rdoc.rdoc_files.include('README*')
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+ rdoc.rdoc_files.include('lib/**/*.rb')
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+ end
data/VERSION ADDED
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+ 0.5.0
data/lib/.DS_Store ADDED
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+ module TaskMapper::Provider
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+ module Zendesk
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+ # The comment class for taskmapper-zendesk
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+ #
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+ # Do any mapping between taskmapper and your system's comment model here
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+ # versions of the ticket.
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+ #
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+ class Comment < TaskMapper::Provider::Base::Comment
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+ # declare needed overloaded methods here
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+
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+ USER_API = ZendeskAPI::User
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+
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+ def initialize(*object)
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+ return super(object.first) if object.first.is_a? Hash
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+ if object.first
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+ object = object.first
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+ ticket_id = object.shift
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+ project_id = object.shift
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+ comment_id = object.shift
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+ object = object.shift
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+ @system_data = {:client => object}
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+ unless object.is_a? Hash
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+ hash = {:author => object.author_id,
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+ :body => object.value,
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+ :id => comment_id,
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+ :created_at => object.created_at,
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+ :updated_at => object.created_at,
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+ :ticket_id => ticket_id,
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+ :project_id => project_id}
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+ else
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+ hash = object
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+ end
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+ super hash
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+ end
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+ end
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+
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+ def created_at
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+ Time.parse(self[:created_at])
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+ end
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+
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+ def updated_at
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+ Time.parse(self[:updated_at])
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+ end
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+
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+ def self.find(project_id, ticket_id, *options)
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+ ticket_comments = self.find_all(project_id, ticket_id)
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+ if options[0].first.is_a? Array
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+ ticket_comments.select do |comment|
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+ comment if options[0].first.any? { |comment_id| comment_id == comment.id }
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+ end
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+ elsif options[0].first.is_a? Hash
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+ self.find_by_attributes(project_id, ticket_id, options[0].first)
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+ else
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+ ticket_comments
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+ end
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+ end
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+
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+ def self.find_all(project_id, ticket_id)
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+ comment_id = 0
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+ ZendeskAPI::Ticket.find(ticket_id).comments.collect do |comment|
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+ comment_id += 1
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+ comment.author_id = USER_API.find(comment.author_id).email
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+ Comment.new [ticket_id, project_id, comment_id, comment]
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+ end
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+ end
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+
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+ def self.find_by_attributes(project_id, ticket_id, attributes = {})
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+ search_by_attribute(self.find_all(project_id, ticket_id), attributes)
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+ end
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+
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+ end
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+
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+ end
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+ end
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+ module TaskMapper::Provider
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+ module Zendesk
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+ # Project class for taskmapper-zendesk
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+ #
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+ #
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+ class Project < TaskMapper::Provider::Base::Project
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+ attr_accessor :prefix_options
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+ #API = ZendeskAPI::Organization
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+ # declare needed overloaded methods here
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+
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+ def initialize(*object)
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+ if object.first
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+ object = object.first
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+ unless object.is_a? Hash
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+ @system_data = {:client => object}
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+ hash = {:repository => object.account,
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+ :user => object.username,
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+ :name => object.name}
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+ else
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+ hash = object
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+ end
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+ super hash
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+ end
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+ end
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+
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+ # copy from this.copy(that) copies that into this
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+ def copy(project)
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+ project.tickets.each do |ticket|
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+ copy_ticket = self.ticket!(:title => ticket.title, :description => ticket.description)
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+ ticket.comments.each do |comment|
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+ copy_ticket.comment!(:body => comment.body)
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+ sleep 1
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+ end
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+ end
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+ end
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+
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+ def tickets(*options)
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+ Ticket.find(self.name, options)
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+ end
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+
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+ def ticket(*options)
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+ if options.first.is_a? Fixnum
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+ ticket_id = options.first
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+ Ticket.find_by_id(self.name, ticket_id)
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+ elsif options.first.is_a? Hash
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+ Ticket.find_by_attributes(self.name, options.first).first
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+ else
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+ TaskMapper::Provider::Zendesk::Ticket
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+ end
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+ end
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+
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+ def ticket!(*options)
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+ Ticket.new ZendeskAPI::Ticket.create(options.first), self.name
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+ end
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+
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+ end
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+ end
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+ end
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+
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+ module TaskMapper::Provider
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+ module Zendesk
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+
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+ class Ticket < TaskMapper::Provider::Base::Ticket
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+ # declare needed overloaded methods here
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+
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+ SEARCH_API = ZendeskAPI::Search
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+ API = ZendeskAPI::Ticket
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+ USER_API = ZendeskAPI::User
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+
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+ def initialize(*object)
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+ return super(object.first) if object.first.is_a? Hash
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+ if object.first
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+ args = object.first
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+ object = args.shift
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+ project_id = args.shift
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+ @system_data = {:client => object}
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+ unless object.is_a? Hash
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+ hash = {:id => object.nice_id,
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+ :status => object.status_id,
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+ :title => object.subject,
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+ :created_at => object.created_at,
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+ :updated_at => object.updated_at,
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+ :description => object.description,
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+ :assignee => object.assignee_id,
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+ :requestor => object.requester_id,
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+ :priority => object.priority_id,
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+ :project_id => project_id}
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+ else
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+ hash = object
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+ end
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+ super hash
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+ end
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+ end
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+
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+ def created_at
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+ Time.parse(self[:created_at])
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+ end
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+
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+ def updated_at
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+ Time.parse(self[:updated_at])
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+ end
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+
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+ def self.find(project_id, *options)
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+ tickets = self.find_all(project_id)
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+ if options[0].first.is_a? Array
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+ Ticket.find_all(self.name).select { |ticket| ticket if options[0].first.any? { |ticket_id| ticket_id == ticket.id }}
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+ elsif options[0].first.is_a? Hash
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+ Ticket.find_by_attributes(self.name, options[0].first)
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+ else
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+ tickets
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+ end
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+ end
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+
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+ def self.find_all(*options)
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+ project_id = options.first
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+ SEARCH_API.find(:all, :params => {:query => "status:open"}).collect do |ticket|
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+ ticket.requester_id = requestor(ticket)
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+ ticket.assignee_id = assignee(ticket)
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+ self.new([ticket, project_id])
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+ end
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+ end
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+
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+ def self.find_by_id(project_id, ticket_id)
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+ self.new [API.find(ticket_id), project_id]
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+ end
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+
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+ def self.find_by_attributes(project_id, attributes = {})
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+ search_by_attribute(self.find_all(project_id), attributes)
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+ end
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+
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+ def comments(*options)
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+ Comment.find(project_id, id, options)
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+ end
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+
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+ def comment(*options)
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+ if options.first.is_a? Fixnum
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+ Comment.find(project_id, id, [options.first]).first
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+ elsif options.first.is_a? Hash
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+ Comment.find_by_attributes(project_id, id, options.first).first
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+ end
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+ end
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+
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+ private
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+ def self.requestor(ticket)
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+ USER_API.find(ticket.requester_id).email
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+ end
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+
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+ def self.assignee(ticket)
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+ USER_API.find(ticket.assignee_id).email
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+ end
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+
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+ end
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+
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+ end
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+ end