taskmapper-zendesk 0.5.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- data/.DS_Store +0 -0
- data/.rbenv-gemsets +1 -0
- data/.rvmrc +1 -0
- data/.travis.yml +4 -0
- data/Gemfile +15 -0
- data/Gemfile.lock +51 -0
- data/LICENSE +22 -0
- data/README.md +67 -0
- data/Rakefile +41 -0
- data/VERSION +1 -0
- data/lib/.DS_Store +0 -0
- data/lib/provider/comment.rb +74 -0
- data/lib/provider/project.rb +58 -0
- data/lib/provider/ticket.rb +97 -0
- data/lib/provider/zendesk.rb +40 -0
- data/lib/taskmapper-zendesk.rb +6 -0
- data/lib/zendesk/zendesk-api.rb +52 -0
- data/spec/.DS_Store +0 -0
- data/spec/comments_spec.rb +55 -0
- data/spec/fixtures/.DS_Store +0 -0
- data/spec/fixtures/ticket.json +1 -0
- data/spec/fixtures/tickets.json +1 -0
- data/spec/fixtures/tickets.xml +145 -0
- data/spec/fixtures/tickets/2.xml +52 -0
- data/spec/fixtures/tickets/5.xml +78 -0
- data/spec/fixtures/tickets/create.xml +24 -0
- data/spec/fixtures/users/55030073.json +1 -0
- data/spec/projects_spec.rb +29 -0
- data/spec/spec.opts +1 -0
- data/spec/spec_helper.rb +16 -0
- data/spec/taskmapper-zendesk_spec.rb +22 -0
- data/spec/tickets_spec.rb +59 -0
- data/taskmapper-zendesk.gemspec +86 -0
- metadata +152 -0
data/.DS_Store
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Binary file
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data/.rbenv-gemsets
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ticketmaster-zendesk
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data/.rvmrc
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rvm 1.9.2@taskmapper-zendesk --create
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data/.travis.yml
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data/Gemfile
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source "http://rubygems.org"
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# Add dependencies required to use your gem here.
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# Example:
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# gem "activesupport", ">= 2.3.5"
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gem "taskmapper", "~> 0.8"
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# Add dependencies to develop your gem here.
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# Include everything needed to run rake, tests, features, etc.
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group :development do
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gem "rspec", "~> 2.8"
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gem "bundler", "~> 1.1"
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gem "jeweler", "~> 1.6"
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gem "simplecov", "~> 0.5", :platforms => :ruby_19
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gem "rcov", "~> 1.0", :platforms => :ruby_18
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end
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data/Gemfile.lock
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GEM
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remote: http://rubygems.org/
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specs:
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activemodel (3.2.3)
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activesupport (= 3.2.3)
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builder (~> 3.0.0)
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activeresource (3.2.3)
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activemodel (= 3.2.3)
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activesupport (= 3.2.3)
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activesupport (3.2.3)
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i18n (~> 0.6)
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multi_json (~> 1.0)
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builder (3.0.0)
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diff-lcs (1.1.3)
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git (1.2.5)
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hashie (1.2.0)
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i18n (0.6.0)
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jeweler (1.6.4)
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bundler (~> 1.0)
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git (>= 1.2.5)
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rake
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multi_json (1.0.4)
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rake (0.9.2.2)
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rcov (1.0.0)
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rspec (2.8.0)
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rspec-core (~> 2.8.0)
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rspec-expectations (~> 2.8.0)
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rspec-mocks (~> 2.8.0)
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rspec-core (2.8.0)
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rspec-expectations (2.8.0)
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diff-lcs (~> 1.1.2)
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rspec-mocks (2.8.0)
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simplecov (0.5.4)
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multi_json (~> 1.0.3)
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simplecov-html (~> 0.5.3)
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simplecov-html (0.5.3)
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taskmapper (0.8.0)
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activeresource (~> 3.0)
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activesupport (~> 3.0)
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hashie (~> 1.2)
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PLATFORMS
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ruby
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DEPENDENCIES
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bundler (~> 1.1)
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jeweler (~> 1.6)
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rcov (~> 1.0)
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rspec (~> 2.8)
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simplecov (~> 0.5)
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taskmapper (~> 0.8)
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data/LICENSE
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Copyright (c) 2010 YOU
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Permission is hereby granted, free of charge, to any person obtaining
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a copy of this software and associated documentation files (the
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"Software"), to deal in the Software without restriction, including
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without limitation the rights to use, copy, modify, merge, publish,
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distribute, sublicense, and/or sell copies of the Software, and to
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permit persons to whom the Software is furnished to do so, subject to
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the following conditions:
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NONE
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The above copyright notice and this permission notice shall be
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included in all copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
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EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
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MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
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NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
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LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION
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OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
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WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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data/README.md
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# taskmapper-redmine
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This is a provider for [taskmapper](http://ticketrb.com). It provides interoperability with [Zendesk](http://www.zendesk.com) and it's issue tracking system through the taskmapper gem.
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Right now this provider only supports reading operations.
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# Usage and Examples
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First we have to instantiate a new taskmapper instance:
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zendesk = taskmapper.new(:zendesk, {:account => 'hybridgroup', :username => "foo", :password => "bar"})
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If you do not pass in account, username and password, you won't get any information.
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## Finding Projects
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You can find your own projects by doing:
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projects = zendesk.projects # Will return all your repositories
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projects = zendesk.projects(['your_repo1']) # You must use your projects identifier
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project = zendesk.project('your_repo') # Also use project identifier in here
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Note: Zendesk dosen't support a projects which means this is a taskmapper place holder object, you will always get the same project name as follows: 'accountname-project'.
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## Finding Tickets
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tickets = project.tickets # All open issues
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tickets = project.tickets([1,2]) # An array of tickets with the specified id's
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ticket = project.ticket(<issue_number>)
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## Finding Comments
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comments = tickets.comments
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comments = tickets.comments([1,2]) # An array of comments with the specified id's
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## Requirements
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* rubygems (obviously)
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* taskmapper gem (latest version preferred)
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* jeweler gem (only if you want to repackage and develop)
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The taskmapper gem should automatically be installed during the installation of this gem if it is not already installed.
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## Other Notes
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Since this and the taskmapper gem is still primarily a work-in-progress, minor changes may be incompatible with previous versions. Please be careful about using and updating this gem in production.
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If you see or find any issues, feel free to open up an issue report.
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## Note on Patches/Pull Requests
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* Fork the project.
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* Make your feature addition or bug fix.
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* Add tests for it. This is important so we don't break it in a
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future version unintentionally.
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* Commit, do not mess with rakefile, version, or history.
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(if you want to have your own version, that is fine but bump version in a commit by itself so we can ignore when I pull)
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* Send us a pull request. Bonus points for topic branches.
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## Copyright
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Copyright (c) 2010 The Hybrid Group. See LICENSE for details.
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data/Rakefile
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require 'rubygems'
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require 'rake'
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begin
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require 'jeweler'
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Jeweler::Tasks.new do |gem|
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gem.name = "taskmapper-zendesk"
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gem.summary = %Q{taskmapper Provider for Zendesk}
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gem.description = %Q{Allows taskmapper to interact with Your System.}
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gem.email = "rafael@hybridgroup.com"
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gem.homepage = "http://github.com/hybridgroup/taskmapper-zendesk"
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gem.authors = ["Rafael George"]
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# gem is a Gem::Specification... see http://www.rubygems.org/read/chapter/20 for additional settings
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end
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Jeweler::GemcutterTasks.new
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rescue LoadError
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puts "Jeweler (or a dependency) not available. Install it with: gem install jeweler"
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end
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require 'rspec/core'
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require 'rspec/core/rake_task'
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RSpec::Core::RakeTask.new(:spec) do |spec|
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spec.pattern = FileList['spec/**/*_spec.rb']
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end
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RSpec::Core::RakeTask.new(:rcov) do |spec|
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spec.pattern = 'spec/**/*_spec.rb'
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spec.rcov = true
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end
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task :default => :spec
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require 'rake/rdoctask'
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Rake::RDocTask.new do |rdoc|
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version = File.exist?('VERSION') ? File.read('VERSION') : ""
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rdoc.rdoc_dir = 'rdoc'
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rdoc.title = "taskmapper-redmine#{version}"
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rdoc.rdoc_files.include('README*')
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rdoc.rdoc_files.include('lib/**/*.rb')
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end
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data/VERSION
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0.5.0
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data/lib/.DS_Store
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module TaskMapper::Provider
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module Zendesk
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# The comment class for taskmapper-zendesk
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#
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# Do any mapping between taskmapper and your system's comment model here
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# versions of the ticket.
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#
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class Comment < TaskMapper::Provider::Base::Comment
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# declare needed overloaded methods here
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USER_API = ZendeskAPI::User
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def initialize(*object)
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return super(object.first) if object.first.is_a? Hash
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if object.first
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object = object.first
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ticket_id = object.shift
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project_id = object.shift
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comment_id = object.shift
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object = object.shift
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@system_data = {:client => object}
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unless object.is_a? Hash
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hash = {:author => object.author_id,
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:body => object.value,
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:id => comment_id,
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:created_at => object.created_at,
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:updated_at => object.created_at,
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:ticket_id => ticket_id,
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:project_id => project_id}
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else
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hash = object
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end
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super hash
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end
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end
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def created_at
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Time.parse(self[:created_at])
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end
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def updated_at
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Time.parse(self[:updated_at])
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end
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def self.find(project_id, ticket_id, *options)
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ticket_comments = self.find_all(project_id, ticket_id)
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if options[0].first.is_a? Array
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ticket_comments.select do |comment|
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comment if options[0].first.any? { |comment_id| comment_id == comment.id }
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end
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elsif options[0].first.is_a? Hash
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self.find_by_attributes(project_id, ticket_id, options[0].first)
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else
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ticket_comments
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end
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end
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def self.find_all(project_id, ticket_id)
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comment_id = 0
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ZendeskAPI::Ticket.find(ticket_id).comments.collect do |comment|
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comment_id += 1
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comment.author_id = USER_API.find(comment.author_id).email
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Comment.new [ticket_id, project_id, comment_id, comment]
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end
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end
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def self.find_by_attributes(project_id, ticket_id, attributes = {})
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search_by_attribute(self.find_all(project_id, ticket_id), attributes)
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end
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end
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end
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end
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module TaskMapper::Provider
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module Zendesk
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# Project class for taskmapper-zendesk
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#
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#
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class Project < TaskMapper::Provider::Base::Project
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attr_accessor :prefix_options
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#API = ZendeskAPI::Organization
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# declare needed overloaded methods here
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def initialize(*object)
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if object.first
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object = object.first
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unless object.is_a? Hash
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@system_data = {:client => object}
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hash = {:repository => object.account,
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:user => object.username,
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:name => object.name}
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else
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hash = object
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end
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super hash
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end
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end
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# copy from this.copy(that) copies that into this
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def copy(project)
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project.tickets.each do |ticket|
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copy_ticket = self.ticket!(:title => ticket.title, :description => ticket.description)
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ticket.comments.each do |comment|
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copy_ticket.comment!(:body => comment.body)
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sleep 1
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end
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end
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end
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def tickets(*options)
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Ticket.find(self.name, options)
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end
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def ticket(*options)
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if options.first.is_a? Fixnum
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ticket_id = options.first
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Ticket.find_by_id(self.name, ticket_id)
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elsif options.first.is_a? Hash
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Ticket.find_by_attributes(self.name, options.first).first
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else
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TaskMapper::Provider::Zendesk::Ticket
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end
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end
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def ticket!(*options)
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Ticket.new ZendeskAPI::Ticket.create(options.first), self.name
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end
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end
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end
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end
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module TaskMapper::Provider
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module Zendesk
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class Ticket < TaskMapper::Provider::Base::Ticket
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# declare needed overloaded methods here
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+
|
8
|
+
SEARCH_API = ZendeskAPI::Search
|
9
|
+
API = ZendeskAPI::Ticket
|
10
|
+
USER_API = ZendeskAPI::User
|
11
|
+
|
12
|
+
def initialize(*object)
|
13
|
+
return super(object.first) if object.first.is_a? Hash
|
14
|
+
if object.first
|
15
|
+
args = object.first
|
16
|
+
object = args.shift
|
17
|
+
project_id = args.shift
|
18
|
+
@system_data = {:client => object}
|
19
|
+
unless object.is_a? Hash
|
20
|
+
hash = {:id => object.nice_id,
|
21
|
+
:status => object.status_id,
|
22
|
+
:title => object.subject,
|
23
|
+
:created_at => object.created_at,
|
24
|
+
:updated_at => object.updated_at,
|
25
|
+
:description => object.description,
|
26
|
+
:assignee => object.assignee_id,
|
27
|
+
:requestor => object.requester_id,
|
28
|
+
:priority => object.priority_id,
|
29
|
+
:project_id => project_id}
|
30
|
+
else
|
31
|
+
hash = object
|
32
|
+
end
|
33
|
+
super hash
|
34
|
+
end
|
35
|
+
end
|
36
|
+
|
37
|
+
def created_at
|
38
|
+
Time.parse(self[:created_at])
|
39
|
+
end
|
40
|
+
|
41
|
+
def updated_at
|
42
|
+
Time.parse(self[:updated_at])
|
43
|
+
end
|
44
|
+
|
45
|
+
def self.find(project_id, *options)
|
46
|
+
tickets = self.find_all(project_id)
|
47
|
+
if options[0].first.is_a? Array
|
48
|
+
Ticket.find_all(self.name).select { |ticket| ticket if options[0].first.any? { |ticket_id| ticket_id == ticket.id }}
|
49
|
+
elsif options[0].first.is_a? Hash
|
50
|
+
Ticket.find_by_attributes(self.name, options[0].first)
|
51
|
+
else
|
52
|
+
tickets
|
53
|
+
end
|
54
|
+
end
|
55
|
+
|
56
|
+
def self.find_all(*options)
|
57
|
+
project_id = options.first
|
58
|
+
SEARCH_API.find(:all, :params => {:query => "status:open"}).collect do |ticket|
|
59
|
+
ticket.requester_id = requestor(ticket)
|
60
|
+
ticket.assignee_id = assignee(ticket)
|
61
|
+
self.new([ticket, project_id])
|
62
|
+
end
|
63
|
+
end
|
64
|
+
|
65
|
+
def self.find_by_id(project_id, ticket_id)
|
66
|
+
self.new [API.find(ticket_id), project_id]
|
67
|
+
end
|
68
|
+
|
69
|
+
def self.find_by_attributes(project_id, attributes = {})
|
70
|
+
search_by_attribute(self.find_all(project_id), attributes)
|
71
|
+
end
|
72
|
+
|
73
|
+
def comments(*options)
|
74
|
+
Comment.find(project_id, id, options)
|
75
|
+
end
|
76
|
+
|
77
|
+
def comment(*options)
|
78
|
+
if options.first.is_a? Fixnum
|
79
|
+
Comment.find(project_id, id, [options.first]).first
|
80
|
+
elsif options.first.is_a? Hash
|
81
|
+
Comment.find_by_attributes(project_id, id, options.first).first
|
82
|
+
end
|
83
|
+
end
|
84
|
+
|
85
|
+
private
|
86
|
+
def self.requestor(ticket)
|
87
|
+
USER_API.find(ticket.requester_id).email
|
88
|
+
end
|
89
|
+
|
90
|
+
def self.assignee(ticket)
|
91
|
+
USER_API.find(ticket.assignee_id).email
|
92
|
+
end
|
93
|
+
|
94
|
+
end
|
95
|
+
|
96
|
+
end
|
97
|
+
end
|