tanga_activemerchant 1.37.0

data/lib/active_merchant/billing/gateways/orbital.rb

@@ -0,0 +1,633 @@
+require File.dirname(__FILE__) + '/orbital/orbital_soft_descriptors'
+require File.dirname(__FILE__) + '/orbital/avs_result'
+require "rexml/document"
+
+module ActiveMerchant #:nodoc:
+  module Billing #:nodoc:
+    # For more information on Orbital, visit the {integration center}[http://download.chasepaymentech.com]
+    #
+    # ==== Authentication Options
+    #
+    # The Orbital Gateway supports two methods of authenticating incoming requests:
+    # Source IP authentication and Connection Username/Password authentication
+    #
+    # In addition, these IP addresses/Connection Usernames must be affiliated with the Merchant IDs
+    # for which the client should be submitting transactions.
+    #
+    # This does allow Third Party Hosting service organizations presenting on behalf of other
+    # merchants to submit transactions.  However, each time a new customer is added, the
+    # merchant or Third-Party hosting organization needs to ensure that the new Merchant IDs
+    # or Chain IDs are affiliated with the hosting companies IPs or Connection Usernames.
+    #
+    # If the merchant expects to have more than one merchant account with the Orbital
+    # Gateway, it should have its IP addresses/Connection Usernames affiliated at the Chain
+    # level hierarchy within the Orbital Gateway.  Each time a new merchant ID is added, as
+    # long as it is placed within the same Chain, it will simply work.  Otherwise, the additional
+    # MIDs will need to be affiliated with the merchant IPs or Connection Usernames respectively.
+    # For example, we generally affiliate all Salem accounts [BIN 000001] with
+    # their Company Number [formerly called MA #] number so all MIDs or Divisions under that
+    # Company will automatically be affiliated.
+
+    class OrbitalGateway < Gateway
+      API_VERSION = "5.6"
+
+      POST_HEADERS = {
+        "MIME-Version" => "1.1",
+        "Content-Type" => "application/PTI56",
+        "Content-transfer-encoding" => "text",
+        "Request-number" => '1',
+        "Document-type" => "Request",
+        "Interface-Version" => "Ruby|ActiveMerchant|Proprietary Gateway"
+      }
+
+      SUCCESS, APPROVED = '0', '00'
+
+      class_attribute :secondary_test_url, :secondary_live_url
+
+      self.test_url = "https://orbitalvar1.paymentech.net/authorize"
+      self.secondary_test_url = "https://orbitalvar2.paymentech.net/authorize"
+
+      self.live_url = "https://orbital1.paymentech.net/authorize"
+      self.secondary_live_url = "https://orbital2.paymentech.net/authorize"
+
+      self.supported_countries = ["US", "CA"]
+      self.default_currency = "CAD"
+      self.supported_cardtypes = [:visa, :master, :american_express, :discover, :diners_club, :jcb]
+
+      self.display_name = 'Orbital Paymentech'
+      self.homepage_url = 'http://chasepaymentech.com/'
+
+      self.money_format = :cents
+
+      AVS_SUPPORTED_COUNTRIES = ['US', 'CA', 'UK', 'GB']
+
+      CURRENCY_CODES = {
+        "AUD" => '036',
+        "CAD" => '124',
+        "CZK" => '203',
+        "DKK" => '208',
+        "HKD" => '344',
+        "ICK" => '352',
+        "JPY" => '392',
+        "MXN" => '484',
+        "NZD" => '554',
+        "NOK" => '578',
+        "SGD" => '702',
+        "SEK" => '752',
+        "CHF" => '756',
+        "GBP" => '826',
+        "USD" => '840',
+        "EUR" => '978'
+      }
+
+      # INDUSTRY TYPES
+      ECOMMERCE_TRANSACTION = 'EC'
+      RECURRING_PAYMENT_TRANSACTION = 'RC'
+      MAIL_ORDER_TELEPHONE_ORDER_TRANSACTION = 'MO'
+      INTERACTIVE_VOICE_RESPONSE = 'IV'
+      # INTERACTIVE_VOICE_RESPONSE = 'IN'
+
+      # Auth Only No Capture
+      AUTH_ONLY = 'A'
+      # AC - Auth and Capture = 'AC'
+      AUTH_AND_CAPTURE = 'AC'
+      # F  - Force Auth No Capture and no online authorization = 'F'
+      FORCE_AUTH_ONLY = 'F'
+      # FR - Force Auth No Capture and no online authorization = 'FR'
+      # FC - Force Auth and Capture no online authorization = 'FC'
+      FORCE_AUTH_AND_CAPTURE = 'FC'
+      # Refund and Capture no online authorization
+      REFUND = 'R'
+
+      # Tax Inds
+      TAX_NOT_PROVIDED = 0
+      TAX_INCLUDED     = 1
+      NON_TAXABLE_TRANSACTION = 2
+
+      # Customer Profile Actions
+      CREATE   = 'C'
+      RETRIEVE = 'R'
+      UPDATE   = 'U'
+      DELETE   = 'D'
+
+      RECURRING = 'R'
+      DEFERRED  = 'D'
+
+      # Status
+      # Profile Status Flag
+      # This field is used to set the status of a Customer Profile.
+      ACTIVE   = 'A'
+      INACTIVE = 'I'
+      MANUAL_SUSPEND = 'MS'
+
+      # CustomerProfileOrderOverrideInd
+      # Defines if any Order Data can be pre-populated from
+      # the Customer Reference Number (CustomerRefNum)
+      NO_MAPPING_TO_ORDER_DATA = 'NO'
+      USE_CRN_FOR_ORDER_ID     = 'OI'
+      USE_CRN_FOR_COMMENTS     = 'OD'
+      USE_CRN_FOR_ORDER_ID_AND_COMMENTS = 'OA'
+
+      #  CustomerProfileFromOrderInd
+      # Method to use to Generate the Customer Profile Number
+      # When Customer Profile Action Type = Create, defines
+      # what the Customer Profile Number will be:
+      AUTO_GENERATE        = 'A' # Auto-Generate the CustomerRefNum
+      USE_CUSTOMER_REF_NUM = 'S' # Use CustomerRefNum field
+      USE_ORDER_ID         = 'O' #  Use OrderID field
+      USE_COMMENTS         = 'D' #  Use Comments field
+
+      def initialize(options = {})
+        requires!(options, :merchant_id)
+        requires!(options, :login, :password) unless options[:ip_authentication]
+        super
+      end
+
+      # A – Authorization request
+      def authorize(money, creditcard, options = {})
+        order = build_new_order_xml(AUTH_ONLY, money, options) do |xml|
+          add_creditcard(xml, creditcard, options[:currency]) unless creditcard.nil? && options[:profile_txn]
+          add_address(xml, creditcard, options)
+          if @options[:customer_profiles]
+            add_customer_data(xml, options)
+            add_managed_billing(xml, options)
+          end
+        end
+        commit(order, :authorize, options[:trace_number])
+      end
+
+      # AC – Authorization and Capture
+      def purchase(money, creditcard, options = {})
+        order = build_new_order_xml(AUTH_AND_CAPTURE, money, options) do |xml|
+          add_creditcard(xml, creditcard, options[:currency]) unless creditcard.nil? && options[:profile_txn]
+          add_address(xml, creditcard, options)
+          if @options[:customer_profiles]
+            add_customer_data(xml, options)
+            add_managed_billing(xml, options)
+          end
+        end
+        commit(order, :purchase, options[:trace_number])
+      end
+
+      # MFC - Mark For Capture
+      def capture(money, authorization, options = {})
+        commit(build_mark_for_capture_xml(money, authorization, options), :capture)
+      end
+
+      # R – Refund request
+      def refund(money, authorization, options = {})
+        order = build_new_order_xml(REFUND, money, options.merge(:authorization => authorization)) do |xml|
+          add_refund(xml, options[:currency])
+          xml.tag! :CustomerRefNum, options[:customer_ref_num] if @options[:customer_profiles] && options[:profile_txn]
+        end
+        commit(order, :refund, options[:trace_number])
+      end
+
+      def credit(money, authorization, options= {})
+        deprecated CREDIT_DEPRECATION_MESSAGE
+        refund(money, authorization, options)
+      end
+
+      def void(authorization, options = {}, deprecated = {})
+        if(!options.kind_of?(Hash))
+          deprecated("Calling the void method with an amount parameter is deprecated and will be removed in a future version.")
+          return void(options, deprecated.merge(:amount => authorization))
+        end
+
+        order = build_void_request_xml(authorization, options)
+        commit(order, :void, options[:trace_number])
+      end
+
+
+      # ==== Customer Profiles
+      # :customer_ref_num should be set unless your happy with Orbital providing one
+      #
+      # :customer_profile_order_override_ind can be set to map
+      # the CustomerRefNum to OrderID or Comments. Defaults to 'NO' - no mapping
+      #
+      #   'NO' - No mapping to order data
+      #   'OI' - Use <CustomerRefNum> for <OrderID>
+      #   'OD' - Use <CustomerRefNum> for <Comments>
+      #   'OA' - Use <CustomerRefNum> for <OrderID> and <Comments>
+      #
+      # :order_default_description can be set optionally. 64 char max.
+      #
+      # :order_default_amount can be set optionally. integer as cents.
+      #
+      # :status defaults to Active
+      #
+      #   'A' - Active
+      #   'I' - Inactive
+      #   'MS'  - Manual Suspend
+
+      def add_customer_profile(creditcard, options = {})
+        options.merge!(:customer_profile_action => CREATE)
+        order = build_customer_request_xml(creditcard, options)
+        commit(order, :add_customer_profile)
+      end
+
+      def update_customer_profile(creditcard, options = {})
+        options.merge!(:customer_profile_action => UPDATE)
+        order = build_customer_request_xml(creditcard, options)
+        commit(order, :update_customer_profile)
+      end
+
+      def retrieve_customer_profile(customer_ref_num)
+        options = {:customer_profile_action => RETRIEVE, :customer_ref_num => customer_ref_num}
+        order = build_customer_request_xml(nil, options)
+        commit(order, :retrieve_customer_profile)
+      end
+
+      def delete_customer_profile(customer_ref_num)
+        options = {:customer_profile_action => DELETE, :customer_ref_num => customer_ref_num}
+        order = build_customer_request_xml(nil, options)
+        commit(order, :delete_customer_profile)
+      end
+
+      private
+
+      def authorization_string(*args)
+        args.compact.join(";")
+      end
+
+      def split_authorization(authorization)
+        authorization.split(';')
+      end
+
+      def add_customer_data(xml, options)
+        if options[:profile_txn]
+          xml.tag! :CustomerRefNum, options[:customer_ref_num]
+        else
+          if options[:customer_ref_num]
+            xml.tag! :CustomerProfileFromOrderInd, USE_CUSTOMER_REF_NUM
+            xml.tag! :CustomerRefNum, options[:customer_ref_num]
+          else
+            xml.tag! :CustomerProfileFromOrderInd, AUTO_GENERATE
+          end
+          xml.tag! :CustomerProfileOrderOverrideInd, options[:customer_profile_order_override_ind] || NO_MAPPING_TO_ORDER_DATA
+        end
+      end
+
+      def add_soft_descriptors(xml, soft_desc)
+        xml.tag! :SDMerchantName, soft_desc.merchant_name             if soft_desc.merchant_name
+        xml.tag! :SDProductDescription, soft_desc.product_description if soft_desc.product_description
+        xml.tag! :SDMerchantCity, soft_desc.merchant_city             if soft_desc.merchant_city
+        xml.tag! :SDMerchantPhone, soft_desc.merchant_phone           if soft_desc.merchant_phone
+        xml.tag! :SDMerchantURL, soft_desc.merchant_url               if soft_desc.merchant_url
+        xml.tag! :SDMerchantEmail, soft_desc.merchant_email           if soft_desc.merchant_email
+      end
+
+      def add_address(xml, creditcard, options)
+        if(address = (options[:billing_address] || options[:address]))
+          avs_supported = AVS_SUPPORTED_COUNTRIES.include?(address[:country].to_s)
+
+          if avs_supported
+            xml.tag! :AVSzip,       (address[:zip] ? address[:zip].to_s[0..9] : nil)
+            xml.tag! :AVSaddress1,  (address[:address1] ? address[:address1][0..29] : nil)
+            xml.tag! :AVSaddress2,  (address[:address2] ? address[:address2][0..29] : nil)
+            xml.tag! :AVScity,      (address[:city] ? address[:city][0..19] : nil)
+            xml.tag! :AVSstate,     address[:state]
+            xml.tag! :AVSphoneNum,  (address[:phone] ? address[:phone].scan(/\d/).join.to_s[0..13] : nil)
+          end
+          # can't look in billing address?
+          xml.tag! :AVSname, ((creditcard && creditcard.name) ? creditcard.name[0..29] : nil)
+          xml.tag! :AVScountryCode, (avs_supported ? address[:country] : '')
+
+          # Needs to come after AVScountryCode
+          add_destination_address(xml, address) if avs_supported
+        end
+      end
+
+      def add_destination_address(xml, address)
+        if address[:dest_zip]
+          xml.tag! :AVSDestzip,      (address[:dest_zip] ? address[:dest_zip].to_s[0..9] : nil)
+          xml.tag! :AVSDestaddress1, (address[:dest_address1] ? address[:dest_address1][0..29] : nil)
+          xml.tag! :AVSDestaddress2, (address[:dest_address2] ? address[:dest_address2][0..29] : nil)
+          xml.tag! :AVSDestcity,     (address[:dest_city] ? address[:dest_city][0..19] : nil)
+          xml.tag! :AVSDeststate,    address[:dest_state]
+          xml.tag! :AVSDestphoneNum, (address[:dest_phone] ? address[:dest_phone].scan(/\d/).join.to_s[0..13] : nil)
+
+          xml.tag! :AVSDestname,        (address[:dest_name] ? address[:dest_name][0..29] : nil)
+          xml.tag! :AVSDestcountryCode, address[:dest_country]
+        end
+      end
+
+      # For Profile requests
+      def add_customer_address(xml, options)
+        if(address = (options[:billing_address] || options[:address]))
+          xml.tag! :CustomerAddress1, (address[:address1] ? address[:address1][0..29] : nil)
+          xml.tag! :CustomerAddress2, (address[:address2] ? address[:address2][0..29] : nil)
+          xml.tag! :CustomerCity, (address[:city] ? address[:city][0..19] : nil)
+          xml.tag! :CustomerState, address[:state]
+          xml.tag! :CustomerZIP, (address[:zip] ? address[:zip].to_s[0..9] : nil)
+          xml.tag! :CustomerEmail, address[:email].to_s[0..49] if address[:email]
+          xml.tag! :CustomerPhone, (address[:phone] ? address[:phone].scan(/\d/).join.to_s : nil)
+          xml.tag! :CustomerCountryCode, (address[:country] ? address[:country][0..1] : nil)
+        end
+      end
+
+      def add_creditcard(xml, creditcard, currency=nil)
+        xml.tag! :AccountNum, creditcard.number
+        xml.tag! :Exp, expiry_date(creditcard)
+
+        xml.tag! :CurrencyCode, currency_code(currency)
+        xml.tag! :CurrencyExponent, '2' # Will need updating to support currencies such as the Yen.
+
+        # If you are trying to collect a Card Verification Number
+        # (CardSecVal) for a Visa or Discover transaction, pass one of these values:
+        #   1 Value is Present
+        #   2 Value on card but illegible
+        #   9 Cardholder states data not available
+        # If the transaction is not a Visa or Discover transaction:
+        #   Null-fill this attribute OR
+        #   Do not submit the attribute at all.
+        # - http://download.chasepaymentech.com/docs/orbital/orbital_gateway_xml_specification.pdf
+        if %w( visa discover ).include?(creditcard.brand)
+          xml.tag! :CardSecValInd, (creditcard.verification_value? ? '1' : '9')
+        end
+        xml.tag! :CardSecVal,  creditcard.verification_value if creditcard.verification_value?
+      end
+
+      def add_refund(xml, currency=nil)
+        xml.tag! :AccountNum, nil
+
+        xml.tag! :CurrencyCode, currency_code(currency)
+        xml.tag! :CurrencyExponent, '2' # Will need updating to support currencies such as the Yen.
+      end
+
+      def add_managed_billing(xml, options)
+        if mb = options[:managed_billing]
+          # default to recurring (R).  Other option is deferred (D).
+          xml.tag! :MBType, mb[:type] || RECURRING
+          # default to Customer Reference Number
+          xml.tag! :MBOrderIdGenerationMethod,     mb[:order_id_generation_method] || 'IO'
+          # By default use MBRecurringEndDate, set to N.
+          # MMDDYYYY
+          xml.tag! :MBRecurringStartDate,          mb[:start_date].scan(/\d/).join.to_s if mb[:start_date]
+          # MMDDYYYY
+          xml.tag! :MBRecurringEndDate,            mb[:end_date].scan(/\d/).join.to_s if mb[:end_date]
+          # By default listen to any value set in MBRecurringEndDate.
+          xml.tag! :MBRecurringNoEndDateFlag,      mb[:no_end_date_flag] || 'N' # 'Y' || 'N' (Yes or No).
+          xml.tag! :MBRecurringMaxBillings,        mb[:max_billings]       if mb[:max_billings]
+          xml.tag! :MBRecurringFrequency,          mb[:frequency]          if mb[:frequency]
+          xml.tag! :MBDeferredBillDate,            mb[:deferred_bill_date] if mb[:deferred_bill_date]
+          xml.tag! :MBMicroPaymentMaxDollarValue,  mb[:max_dollar_value]   if mb[:max_dollar_value]
+          xml.tag! :MBMicroPaymentMaxBillingDays,  mb[:max_billing_days]   if mb[:max_billing_days]
+          xml.tag! :MBMicroPaymentMaxTransactions, mb[:max_transactions]   if mb[:max_transactions]
+        end
+      end
+
+      def parse(body)
+        response = {}
+        xml = REXML::Document.new(body)
+        root = REXML::XPath.first(xml, "//Response") ||
+               REXML::XPath.first(xml, "//ErrorResponse")
+        if root
+          root.elements.to_a.each do |node|
+            recurring_parse_element(response, node)
+          end
+        end
+        response
+      end
+
+      def recurring_parse_element(response, node)
+        if node.has_elements?
+          node.elements.each{|e| recurring_parse_element(response, e) }
+        else
+          response[node.name.underscore.to_sym] = node.text
+        end
+      end
+
+      def commit(order, message_type, trace_number=nil)
+        headers = POST_HEADERS.merge("Content-length" => order.size.to_s)
+        headers.merge!( "Trace-number" => trace_number.to_s,
+                        "Merchant-Id" => @options[:merchant_id] ) if @options[:retry_logic] && trace_number
+        request = lambda{|url| parse(ssl_post(url, order, headers))}
+
+        # Failover URL will be attempted in the event of a connection error
+        response = begin
+          request.call(remote_url)
+        rescue ConnectionError
+          request.call(remote_url(:secondary))
+        end
+
+        Response.new(success?(response, message_type), message_from(response), response,
+          {
+             :authorization => authorization_string(response[:tx_ref_num], response[:order_id]),
+             :test => self.test?,
+             :avs_result => OrbitalGateway::AVSResult.new(response[:avs_resp_code]),
+             :cvv_result => response[:cvv2_resp_code]
+          }
+        )
+      end
+
+      def remote_url(url=:primary)
+        if url == :primary
+          (self.test? ? self.test_url : self.live_url)
+        else
+          (self.test? ? self.secondary_test_url : self.secondary_live_url)
+        end
+      end
+
+      def success?(response, message_type)
+        if [:refund, :void].include?(message_type)
+          response[:proc_status] == SUCCESS
+        elsif response[:customer_profile_action]
+          response[:profile_proc_status] == SUCCESS
+        else
+          response[:proc_status] == SUCCESS &&
+          response[:resp_code] == APPROVED
+        end
+      end
+
+      def message_from(response)
+        response[:resp_msg] || response[:status_msg] || response[:customer_profile_message]
+      end
+
+      def ip_authentication?
+        @options[:ip_authentication] == true
+      end
+
+      def build_new_order_xml(action, money, parameters = {})
+        requires!(parameters, :order_id)
+        xml = xml_envelope
+        xml.tag! :Request do
+          xml.tag! :NewOrder do
+            add_xml_credentials(xml)
+            # EC - Ecommerce transaction
+            # RC - Recurring Payment transaction
+            # MO - Mail Order Telephone Order transaction
+            # IV - Interactive Voice Response
+            # IN - Interactive Voice Response
+            xml.tag! :IndustryType, parameters[:industry_type] || ECOMMERCE_TRANSACTION
+            # A  - Auth Only No Capture
+            # AC - Auth and Capture
+            # F  - Force Auth No Capture and no online authorization
+            # FR - Force Auth No Capture and no online authorization
+            # FC - Force Auth and Capture no online authorization
+            # R  - Refund and Capture no online authorization
+            xml.tag! :MessageType, action
+            add_bin_merchant_and_terminal(xml, parameters)
+
+            yield xml if block_given?
+
+            xml.tag! :OrderID, format_order_id(parameters[:order_id])
+            xml.tag! :Amount, amount(money)
+            xml.tag! :Comments, parameters[:comments] if parameters[:comments]
+
+            # CustomerAni, AVSPhoneType and AVSDestPhoneType could be added here.
+
+            if parameters[:soft_descriptors].is_a?(OrbitalSoftDescriptors)
+              add_soft_descriptors(xml, parameters[:soft_descriptors])
+            end
+
+            set_recurring_ind(xml, parameters)
+
+            # Append Transaction Reference Number at the end for Refund transactions
+            if action == REFUND
+              tx_ref_num, _ = split_authorization(parameters[:authorization])
+              xml.tag! :TxRefNum, tx_ref_num
+            end
+          end
+        end
+        xml.target!
+      end
+
+      # For Canadian transactions on PNS Tampa on New Order
+      # RF - First Recurring Transaction
+      # RS - Subsequent Recurring Transactions
+      def set_recurring_ind(xml, parameters)
+        if parameters[:recurring_ind]
+          raise "RecurringInd must be set to either \"RF\" or \"RS\"" unless %w(RF RS).include?(parameters[:recurring_ind])
+          xml.tag! :RecurringInd, parameters[:recurring_ind]
+        end
+      end
+
+      def build_mark_for_capture_xml(money, authorization, parameters = {})
+        tx_ref_num, order_id = split_authorization(authorization)
+        xml = xml_envelope
+        xml.tag! :Request do
+          xml.tag! :MarkForCapture do
+            add_xml_credentials(xml)
+            xml.tag! :OrderID, format_order_id(order_id)
+            xml.tag! :Amount, amount(money)
+            add_bin_merchant_and_terminal(xml, parameters)
+            xml.tag! :TxRefNum, tx_ref_num
+          end
+        end
+        xml.target!
+      end
+
+      def build_void_request_xml(authorization, parameters = {})
+        tx_ref_num, order_id = split_authorization(authorization)
+        xml = xml_envelope
+        xml.tag! :Request do
+          xml.tag! :Reversal do
+            add_xml_credentials(xml)
+            xml.tag! :TxRefNum, tx_ref_num
+            xml.tag! :TxRefIdx, parameters[:transaction_index]
+            xml.tag! :AdjustedAmt, parameters[:amount] # setting adjusted amount to nil will void entire amount
+            xml.tag! :OrderID, format_order_id(order_id || parameters[:order_id])
+            add_bin_merchant_and_terminal(xml, parameters)
+            xml.tag! :ReversalRetryNumber, parameters[:reversal_retry_number] if parameters[:reversal_retry_number]
+            xml.tag! :OnlineReversalInd,   parameters[:online_reversal_ind]   if parameters[:online_reversal_ind]
+          end
+        end
+        xml.target!
+      end
+
+      def currency_code(currency)
+        CURRENCY_CODES[(currency || self.default_currency)].to_s
+      end
+
+      def expiry_date(credit_card)
+        "#{format(credit_card.month, :two_digits)}#{format(credit_card.year, :two_digits)}"
+      end
+
+      def bin
+        @options[:bin] || (salem_mid? ? '000001' : '000002')
+      end
+
+      def xml_envelope
+        xml = Builder::XmlMarkup.new(:indent => 2)
+        xml.instruct!(:xml, :version => '1.0', :encoding => 'UTF-8')
+        xml
+      end
+
+      def add_xml_credentials(xml)
+        unless ip_authentication?
+          xml.tag! :OrbitalConnectionUsername, @options[:login]
+          xml.tag! :OrbitalConnectionPassword, @options[:password]
+        end
+      end
+
+      def add_bin_merchant_and_terminal(xml, parameters)
+        xml.tag! :BIN, bin
+        xml.tag! :MerchantID, @options[:merchant_id]
+        xml.tag! :TerminalID, parameters[:terminal_id] || '001'
+      end
+
+      def salem_mid?
+        @options[:merchant_id].length == 6
+      end
+
+      # The valid characters include:
+      #
+      # 1. all letters and digits
+      # 2. - , $ @ & and a space character, though the space character cannot be the leading character
+      # 3. PINless Debit transactions can only use uppercase and lowercase alpha (A-Z, a-z) and numeric (0-9)
+      def format_order_id(order_id)
+        illegal_characters = /[^,$@\- \w]/
+        order_id = order_id.to_s.gsub(/\./, '-')
+        order_id.gsub!(illegal_characters, '')
+        order_id[0...22]
+      end
+
+      def build_customer_request_xml(creditcard, options = {})
+        xml = xml_envelope
+        xml.tag! :Request do
+          xml.tag! :Profile do
+            xml.tag! :OrbitalConnectionUsername, @options[:login] unless ip_authentication?
+            xml.tag! :OrbitalConnectionPassword, @options[:password] unless ip_authentication?
+            xml.tag! :CustomerBin, bin
+            xml.tag! :CustomerMerchantID, @options[:merchant_id]
+            xml.tag! :CustomerName, creditcard.name if creditcard
+            xml.tag! :CustomerRefNum, options[:customer_ref_num] if options[:customer_ref_num]
+
+            add_customer_address(xml, options)
+
+            xml.tag! :CustomerProfileAction, options[:customer_profile_action] # C, R, U, D
+            # NO No mapping to order data
+            # OI Use <CustomerRefNum> for <OrderID>
+            # OD Use <CustomerReferNum> for <Comments>
+            # OA Use <CustomerRefNum> for <OrderID> and <Comments>
+            xml.tag! :CustomerProfileOrderOverrideInd, options[:customer_profile_order_override_ind] || NO_MAPPING_TO_ORDER_DATA
+
+            if options[:customer_profile_action] == CREATE
+              # A Auto-Generate the CustomerRefNum
+              # S Use CustomerRefNum field
+              # O Use OrderID field
+              # D Use Comments field
+              xml.tag! :CustomerProfileFromOrderInd, (options[:customer_ref_num] ? USE_CUSTOMER_REF_NUM : AUTO_GENERATE)
+            end
+
+            xml.tag! :OrderDefaultDescription, options[:order_default_description][0..63] if options[:order_default_description]
+            xml.tag! :OrderDefaultAmount, options[:order_default_amount] if options[:order_default_amount]
+
+            if [CREATE, UPDATE].include? options[:customer_profile_action]
+              xml.tag! :CustomerAccountType, 'CC' # Only credit card supported
+              xml.tag! :Status, options[:status] || ACTIVE # Active
+            end
+
+            xml.tag! :CCAccountNum, creditcard.number if creditcard
+            xml.tag! :CCExpireDate, creditcard.expiry_date.expiration.strftime("%m%y") if creditcard
+
+            # This has to come after CCExpireDate.
+            add_managed_billing(xml, options)
+          end
+        end
+        xml.target!
+      end
+    end
+  end
+end