support_desk 0.5.0 → 0.6.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +79 -0
- data/README.md +151 -6
- data/app/controllers/support_desk/tickets_controller.rb +6 -4
- data/app/helpers/support_desk/engine_helper.rb +17 -7
- data/app/views/chats/slots/_inbox_top.html.erb +1 -1
- data/app/views/support_desk/launcher/_badge.html.erb +11 -3
- data/app/views/support_desk/launcher/_launcher.html.erb +2 -2
- data/lib/generators/support_desk/install_generator.rb +12 -0
- data/lib/generators/support_desk/templates/add_owners_to_support_desk.rb.erb +73 -0
- data/lib/generators/support_desk/templates/add_replay_to_support_desk.rb.erb +73 -0
- data/lib/generators/support_desk/templates/assistant/turn_job.rb.erb +6 -1
- data/lib/generators/support_desk/templates/initializer.rb +12 -0
- data/lib/generators/support_desk/upgrade_generator.rb +22 -2
- data/lib/support_desk/brief.rb +1 -1
- data/lib/support_desk/configuration.rb +106 -6
- data/lib/support_desk/context_card.rb +1 -1
- data/lib/support_desk/current.rb +22 -0
- data/lib/support_desk/events.rb +41 -0
- data/lib/support_desk/launcher.rb +14 -4
- data/lib/support_desk/models/assistant.rb +37 -9
- data/lib/support_desk/models/concerns/requester.rb +3 -2
- data/lib/support_desk/models/desk.rb +40 -7
- data/lib/support_desk/models/event.rb +15 -1
- data/lib/support_desk/models/ticket/assistance.rb +36 -7
- data/lib/support_desk/models/ticket.rb +80 -25
- data/lib/support_desk/queue.rb +3 -1
- data/lib/support_desk/replay.rb +109 -0
- data/lib/support_desk/timeline.rb +1 -1
- data/lib/support_desk/version.rb +1 -1
- data/lib/support_desk.rb +58 -23
- metadata +6 -6
metadata
CHANGED
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@@ -1,14 +1,13 @@
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--- !ruby/object:Gem::Specification
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name: support_desk
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version: !ruby/object:Gem::Version
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-
version: 0.
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4
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+
version: 0.6.0
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platform: ruby
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authors:
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- rameerez
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autorequire:
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bindir: exe
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cert_chain: []
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date: 2026-10-
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+
date: 2026-10-25 00:00:00.000000000 Z
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dependencies:
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- !ruby/object:Gem::Dependency
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name: activerecord
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@@ -199,6 +198,8 @@ files:
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- lib/generators/support_desk/install_generator.rb
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- lib/generators/support_desk/templates/add_assistants_to_support_desk.rb.erb
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- lib/generators/support_desk/templates/add_opened_by_to_support_desk_tickets.rb.erb
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+
- lib/generators/support_desk/templates/add_owners_to_support_desk.rb.erb
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+
- lib/generators/support_desk/templates/add_replay_to_support_desk.rb.erb
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- lib/generators/support_desk/templates/assistant/service.rb.erb
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- lib/generators/support_desk/templates/assistant/turn_job.rb.erb
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- lib/generators/support_desk/templates/assistant/turn_job_test.rb.erb
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@@ -240,6 +241,7 @@ files:
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- lib/support_desk/models/ticket/assistance.rb
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- lib/support_desk/outcome.rb
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- lib/support_desk/queue.rb
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+
- lib/support_desk/replay.rb
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- lib/support_desk/summary.rb
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- lib/support_desk/test_helpers.rb
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- lib/support_desk/timeline.rb
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@@ -259,7 +261,6 @@ metadata:
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bug_tracker_uri: https://github.com/rameerez/support_desk/issues
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documentation_uri: https://github.com/rameerez/support_desk#readme
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rubygems_mfa_required: 'true'
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post_install_message:
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rdoc_options: []
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require_paths:
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- lib
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@@ -274,8 +275,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
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- !ruby/object:Gem::Version
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version: '0'
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requirements: []
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rubygems_version: 3.
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signing_key:
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rubygems_version: 3.6.2
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specification_version: 4
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summary: 'Customer support for your Rails app: tickets that are conversations, worked
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by your team and by AI agents with real guardrails'
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