solarwinds-itsm-api-definitions 0.2.5 → 0.2.19

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (57) hide show
  1. checksums.yaml +4 -4
  2. data/Redocly/development.html +57 -23
  3. data/Redocly/index.html +55 -23
  4. data/Redocly/redoc/schema/resolved_schema.json +1 -1
  5. data/lib/definitions/common/components.json +293 -13
  6. data/lib/definitions/common/examples/associations/category.json +12 -0
  7. data/lib/definitions/common/examples/associations/department.json +9 -0
  8. data/lib/definitions/common/examples/associations/group_assignee.json +27 -0
  9. data/lib/definitions/common/examples/associations/site.json +11 -0
  10. data/lib/definitions/common/examples/associations/sub_category.json +11 -0
  11. data/lib/definitions/common/examples/catalog_item.json +6 -28
  12. data/lib/definitions/common/examples/change.json +233 -20
  13. data/lib/definitions/common/examples/change_catalog.json +5 -15
  14. data/lib/definitions/common/examples/change_request.json +2 -1
  15. data/lib/definitions/common/examples/configuration_item.json +17 -18
  16. data/lib/definitions/common/examples/contract.json +281 -0
  17. data/lib/definitions/common/examples/hardware.json +235 -71
  18. data/lib/definitions/common/examples/incident.json +397 -95
  19. data/lib/definitions/common/examples/other_asset.json +211 -0
  20. data/lib/definitions/common/examples/problem.json +212 -13
  21. data/lib/definitions/common/examples/release.json +26 -22
  22. data/lib/definitions/common/examples/service_request.json +10 -14
  23. data/lib/definitions/common/examples/solution.json +54 -0
  24. data/lib/definitions/common/examples/user.json +4 -15
  25. data/lib/definitions/common/schemas/inventory/mobile.json +2 -0
  26. data/lib/definitions/common/schemas/inventory/other_asset.json +2 -2
  27. data/lib/definitions/common/schemas/procurement/purchase_order.json +97 -1
  28. data/lib/definitions/common/schemas/service_desk/catalog_item.json +1 -0
  29. data/lib/definitions/common/schemas/service_desk/change.json +2 -0
  30. data/lib/definitions/common/schemas/service_desk/change_catalog.json +2 -0
  31. data/lib/definitions/common/schemas/service_desk/change_request.json +1 -0
  32. data/lib/definitions/common/schemas/service_desk/incident.json +72 -23
  33. data/lib/definitions/common/schemas/service_desk/problem.json +2 -0
  34. data/lib/definitions/common/schemas/service_desk/release.json +2 -0
  35. data/lib/definitions/common/schemas/service_desk/service_request.json +2 -6
  36. data/lib/definitions/common/schemas/setup/category.json +4 -2
  37. data/lib/definitions/common/schemas/setup/department.json +3 -1
  38. data/lib/definitions/common/schemas/setup/group.json +3 -2
  39. data/lib/definitions/common/schemas/setup/site.json +4 -1
  40. data/lib/definitions/openapi.json +4 -3
  41. data/lib/definitions/paths/changes/change_by_id.json +6 -2
  42. data/lib/definitions/paths/changes/changes.json +6 -2
  43. data/lib/definitions/paths/contracts/contract_by_id.json +9 -2
  44. data/lib/definitions/paths/contracts/contracts.json +6 -1
  45. data/lib/definitions/paths/hardwares/hardware_by_id.json +6 -2
  46. data/lib/definitions/paths/hardwares/hardwares.json +6 -2
  47. data/lib/definitions/paths/incidents/incident_by_id.json +6 -2
  48. data/lib/definitions/paths/incidents/incidents.json +6 -2
  49. data/lib/definitions/paths/other_assets/other_asset_by_id.json +9 -2
  50. data/lib/definitions/paths/other_assets/other_assets.json +6 -1
  51. data/lib/definitions/paths/problems/problem_by_id.json +6 -2
  52. data/lib/definitions/paths/problems/problems.json +6 -2
  53. data/lib/definitions/paths/purchase_orders/purchase_order_by_id.json +3 -2
  54. data/lib/definitions/paths/purchase_orders/purchase_orders.json +3 -2
  55. data/lib/definitions/paths/solutions/solution_by_id.json +6 -2
  56. data/lib/definitions/paths/solutions/solutions.json +6 -2
  57. metadata +15 -6
@@ -71,6 +71,60 @@
71
71
  "shared_attachments": []
72
72
  }
73
73
  }
74
+ },
75
+ "response_long": {
76
+ "json": {
77
+ "solution": {
78
+ "id": "10000",
79
+ "name": "Solution Name",
80
+ "href": "/solutions/10000.json",
81
+ "number": "1000",
82
+ "description": "description",
83
+ "description_no_html": "description_no_html.",
84
+ "creator": {
85
+ "id": "1",
86
+ "name": "John Doe",
87
+ "email": "john.doe@email.com"
88
+ },
89
+ "created_at": "2025-01-01T00:00:00.000+01:00",
90
+ "isAllowToVote": true,
91
+ "number_of_attachments": 0,
92
+ "attachments": [],
93
+ "number_of_shared_attachments": 0,
94
+ "shared_attachments": [],
95
+ "comments": [
96
+ {
97
+ "id": 10,
98
+ "body": "everybody",
99
+ "user": {
100
+ "id": 4713,
101
+ "name": "Simmy",
102
+ "email": "simmy.dian@mydomain.com",
103
+ "avatar": {
104
+ "type": "image",
105
+ "image_class": "gravatar_image",
106
+ "sso_image_class": "",
107
+ "avatar_url": "https://secure.gravatar.com/avatar/8f6284"
108
+ }
109
+ },
110
+ "created_at": "2024-08-18T22:40:42.000-07:00",
111
+ "updated_at": "2024-08-18T22:40:42.000-07:00",
112
+ "attachments": [],
113
+ "inline_attachments": [],
114
+ "shared_attachments": [],
115
+ "is_private": false,
116
+ "seen_by": [8610546],
117
+ "isTask": false,
118
+ "task_info": {},
119
+ "requester": null,
120
+ "commenter_id": 139207697,
121
+ "commenter_type": "Incident",
122
+ "origin": 0
123
+ }
124
+ ],
125
+ "total_time_spent": 10
126
+ }
127
+ }
74
128
  }
75
129
  }
76
130
  }
@@ -36,19 +36,8 @@
36
36
  "created_at": "2030-01-01T00:00:00.000+00:00",
37
37
  "phone": "+10000000",
38
38
  "mobile_phone": "+10000000",
39
- "site": {
40
- "id": "1",
41
- "name": "Austin TX, USA",
42
- "location": "AUS",
43
- "description": "",
44
- "time_zone": ""
45
- },
46
- "department": {
47
- "id": "1",
48
- "name": "Support",
49
- "description": "",
50
- "default_assignee_id": "1"
51
- },
39
+ "site": { "$ref": "./associations/site.json#/site" },
40
+ "department": { "$ref": "./associations/department.json#/department" },
52
41
  "role": {
53
42
  "id": 1,
54
43
  "name": "Requester",
@@ -65,7 +54,7 @@
65
54
  "reports_to": {
66
55
  "group_id": "1",
67
56
  "is_user": "true",
68
- "id": "100",
57
+ "id": "100",
69
58
  "name": "Jane Doe",
70
59
  "email": "jane.doe@email.com",
71
60
  "avatar": {
@@ -103,4 +92,4 @@
103
92
  }
104
93
  }
105
94
  }
106
- }
95
+ }
@@ -39,6 +39,7 @@
39
39
  "imei": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
40
40
  "user": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
41
41
  "technical_contact": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
42
+ "phone_number": { "$ref": "../../components.json#/components/common/schemas/number_or_string_phone" },
42
43
  "custom_fields_values": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values" },
43
44
  "custom_fields_values_attributes": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values_attributes" }
44
45
  },
@@ -63,6 +64,7 @@
63
64
  "imei": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
64
65
  "user": { "$ref": "../../components.json#/components/response/schemas/user_details" },
65
66
  "technical_contact": { "$ref": "../../components.json#/components/response/schemas/group_details" },
67
+ "phone_number": { "type": "string", "example": "12345" },
66
68
  "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" }
67
69
  }
68
70
  }
@@ -35,7 +35,7 @@
35
35
  "asset_type": { "$ref": "../../components.json#/components/request/schemas/association_by_name", "example": { "name": "Printer" } },
36
36
  "status": { "$ref": "../../components.json#/components/request/schemas/association_by_name", "example": { "name": "Operational" } },
37
37
  "manufacturer": { "type": "string", "example": "Apple" },
38
- "ip_address": { "type": "string", "example": "0.0.0.0" },
38
+ "ip": { "type": "string", "example": "0.0.0.0" },
39
39
  "model": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
40
40
  "serial_number": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
41
41
  "user": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
@@ -60,7 +60,7 @@
60
60
  "asset_id": { "type": "string", "example": "1" },
61
61
  "manufacturer": { "type": "string", "example": "Apple" },
62
62
  "model": { "type": "string", "example": "1" },
63
- "ip": { "type": "string", "example": "0.0.0.0" },
63
+ "ip_address": { "type": "string", "example": "0.0.0.0" },
64
64
  "serial_number": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
65
65
  "user": { "$ref": "../../components.json#/components/response/schemas/group_details" },
66
66
  "owner": { "$ref": "../../components.json#/components/response/schemas/group_details" },
@@ -13,13 +13,34 @@
13
13
  }
14
14
  }
15
15
  },
16
+ "post_for_xml": {
17
+ "type": "object",
18
+ "xml": { "name": "/" },
19
+ "properties": {
20
+ "purchase_order": {
21
+ "type": "object",
22
+ "required": ["name", "vendor"],
23
+ "properties": { "$ref": "purchase_order.json#/components/schemas/request_properties_for_xml" }
24
+ }
25
+ }
26
+ },
16
27
  "put": {
17
28
  "type": "object",
18
29
  "xml": { "name": "/" },
19
30
  "properties": {
20
31
  "purchase_order": {
21
32
  "type": "object",
22
- "properties": { "$ref": "purchase_order.json#/components/schemas/request_properties" }
33
+ "properties": { "$ref": "purchase_order.json#/components/schemas/update_request_properties" }
34
+ }
35
+ }
36
+ },
37
+ "put_for_xml": {
38
+ "type": "object",
39
+ "xml": { "name": "/" },
40
+ "properties": {
41
+ "purchase_order": {
42
+ "type": "object",
43
+ "properties": { "$ref": "purchase_order.json#/components/schemas/update_request_properties_for_xml" }
23
44
  }
24
45
  }
25
46
  }
@@ -49,6 +70,81 @@
49
70
  "approval_levels_attributes": { "$ref": "../../components.json#/components/request/schemas/approval_levels_attributes" },
50
71
  "purchase_order_items_attributes": { "$ref": "../../components.json#/components/request/schemas/purchase_order_items_attributes" }
51
72
  },
73
+ "request_properties_for_xml": {
74
+ "name": { "type": "string", "example": "Purchase order Name" },
75
+ "buyer_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
76
+ "buyer": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
77
+ "order_date": { "type": "string", "example": "Jan 01, 2025" },
78
+ "due_date": { "type": "string", "example": "Jan 01, 2030" },
79
+ "site": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
80
+ "department": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
81
+ "state": { "type": "string", "example": "Approved" },
82
+ "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
83
+ "recurrence": { "type": "string", "example": "Monthly" },
84
+ "total_cost": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
85
+ "currency": { "type": "string", "example": "USD" },
86
+ "tax": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
87
+ "notes": { "type": "string", "example": "Purchase notes" },
88
+ "vendor": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
89
+ "billing_address": { "type": "string", "example": "Billing address" },
90
+ "shipping_address": { "type": "string", "example": "Shipping address" },
91
+ "payment_terms": { "type": "string", "example": "Purchase terms" },
92
+ "terms_conditions": { "type": "string", "example": "Terms conditions" },
93
+ "custom_fields_values": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values" },
94
+ "custom_fields_values_attributes": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values_attributes" },
95
+ "approval_levels_attributes": { "$ref": "../../components.json#/components/request/schemas/approval_levels_attributes_for_xml" },
96
+ "purchase_order_items_attributes": { "$ref": "../../components.json#/components/request/schemas/purchase_order_items_attributes" }
97
+ },
98
+ "update_request_properties": {
99
+ "name": { "type": "string", "example": "Purchase order Name" },
100
+ "buyer_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
101
+ "buyer": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
102
+ "order_date": { "type": "string", "example": "Jan 01, 2025" },
103
+ "due_date": { "type": "string", "example": "Jan 01, 2030" },
104
+ "site": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
105
+ "department": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
106
+ "state": { "type": "string", "example": "Approved" },
107
+ "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
108
+ "recurrence": { "type": "string", "example": "Monthly" },
109
+ "total_cost": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
110
+ "currency": { "type": "string", "example": "USD" },
111
+ "tax": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
112
+ "notes": { "type": "string", "example": "Purchase notes" },
113
+ "vendor": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
114
+ "billing_address": { "type": "string", "example": "Billing address" },
115
+ "shipping_address": { "type": "string", "example": "Shipping address" },
116
+ "payment_terms": { "type": "string", "example": "Purchase terms" },
117
+ "terms_conditions": { "type": "string", "example": "Terms conditions" },
118
+ "custom_fields_values": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values" },
119
+ "custom_fields_values_attributes": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values_attributes" },
120
+ "approval_levels_attributes": { "$ref": "../../components.json#/components/request/schemas/update_approval_levels" },
121
+ "purchase_order_items_attributes": { "$ref": "../../components.json#/components/request/schemas/purchase_order_items_attributes" }
122
+ },
123
+ "update_request_properties_for_xml": {
124
+ "name": { "type": "string", "example": "Purchase order Name" },
125
+ "buyer_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
126
+ "buyer": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
127
+ "order_date": { "type": "string", "example": "Jan 01, 2025" },
128
+ "due_date": { "type": "string", "example": "Jan 01, 2030" },
129
+ "site": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
130
+ "department": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
131
+ "state": { "type": "string", "example": "Approved" },
132
+ "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
133
+ "recurrence": { "type": "string", "example": "Monthly" },
134
+ "total_cost": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
135
+ "currency": { "type": "string", "example": "USD" },
136
+ "tax": { "$ref": "../../components.json#/components/common/schemas/number_or_string" },
137
+ "notes": { "type": "string", "example": "Purchase notes" },
138
+ "vendor": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
139
+ "billing_address": { "type": "string", "example": "Billing address" },
140
+ "shipping_address": { "type": "string", "example": "Shipping address" },
141
+ "payment_terms": { "type": "string", "example": "Purchase terms" },
142
+ "terms_conditions": { "type": "string", "example": "Terms conditions" },
143
+ "custom_fields_values": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values" },
144
+ "custom_fields_values_attributes": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values_attributes" },
145
+ "approval_levels_attributes": { "$ref": "../../components.json#/components/request/schemas/update_approval_levels_for_xml" },
146
+ "purchase_order_items_attributes": { "$ref": "../../components.json#/components/request/schemas/purchase_order_items_attributes" }
147
+ },
52
148
  "response": {
53
149
  "type": "object",
54
150
  "xml": { "name": "/", "wrapped": true },
@@ -31,6 +31,7 @@
31
31
  "description": { "type": "string", "example": "description" },
32
32
  "state": { "type": "string", "example": "Approved" },
33
33
  "default_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
34
+ "default_group_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
34
35
  "category": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
35
36
  "subcategory": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
36
37
  "expected_delivery_time": { "type": "string", "example": "1 day" },
@@ -35,6 +35,7 @@
35
35
  "state": { "type": "string", "example": "New" },
36
36
  "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
37
37
  "assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
38
+ "group_assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
38
39
  "priority": { "type": "string", "example": "High" },
39
40
  "change_plan": { "type": "string", "example": "change plan" },
40
41
  "rollback_plan": { "type": "string", "example": "rollback plan" },
@@ -72,6 +73,7 @@
72
73
  "planned_end_at": { "type": "string", "example": "2025-01-01T05:00:00.000+01:00" },
73
74
  "created_by": { "$ref": "../../components.json#/components/response/schemas/user_details" },
74
75
  "assignee": { "$ref": "../../components.json#/components/response/schemas/group_details" },
76
+ "group_assignee": { "$ref": "../../components.json#/components/response/schemas/group_assignee_details" },
75
77
  "requester": { "$ref": "../../components.json#/components/response/schemas/user_details" },
76
78
  "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
77
79
  "tags": { "$ref": "../../components.json#/components/response/schemas/tags" },
@@ -34,6 +34,7 @@
34
34
  "department_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
35
35
  "state": { "type": "string", "example": "Approved" },
36
36
  "default_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
37
+ "default_group_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
37
38
  "priority": { "type": "string", "example": "High" },
38
39
  "change_plan": { "type": "string", "example": "change plan" },
39
40
  "rollback_plan": { "type": "string", "example": "rollback plan" },
@@ -64,6 +65,7 @@
64
65
  "test_plan": { "type": "string", "example": "test plan" },
65
66
  "created_by": { "$ref": "../../components.json#/components/response/schemas/user_details" },
66
67
  "default_assignee": { "$ref": "../../components.json#/components/response/schemas/group_details" },
68
+ "default_group_assignee": { "$ref": "../../components.json#/components/response/schemas/group_assignee_details" },
67
69
  "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
68
70
  "tags": { "$ref": "../../components.json#/components/response/schemas/tags" },
69
71
  "created_at": { "type": "string", "example": "2025-01-01T00:00:00.000+01:00" },
@@ -15,6 +15,7 @@
15
15
  "test_plan": { "type": "string", "example": "Test Plan" },
16
16
  "rollback_plan": { "type": "string", "example": "Rollback Plan" },
17
17
  "assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
18
+ "group_assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
18
19
  "request_variables_attributes": {
19
20
  "anyOf": [
20
21
  { "$ref": "../../components.json#/components/request/schemas/variable" },
@@ -25,13 +25,15 @@
25
25
  }
26
26
  },
27
27
  "request_properties": {
28
- "name": { "type": "string", "example": "Incident Name" },
28
+ "name": { "type": "string", "example": "Incident Name", "description": "The name property accepts a maximum of 255 chars. values exceeding this limit will be truncated with ellipsis" },
29
29
  "site_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
30
30
  "department_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
31
31
  "description": { "$ref": "../../components.json#/components/common/schemas/string_or_null" },
32
32
  "state_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
33
33
  "assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
34
+ "group_assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
34
35
  "assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
36
+ "group_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
35
37
  "priority": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
36
38
  "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
37
39
  "category": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
@@ -64,34 +66,81 @@
64
66
  "type": "object",
65
67
  "xml": { "name": "/", "wrapped": true },
66
68
  "properties": {
67
- "incident": {
69
+ "id": { "$ref": "../../components.json#/components/response/schemas/id" },
70
+ "number": { "type": "integer", "example": 1 },
71
+ "name": { "type": "string", "example": "Incident Name" },
72
+ "description": { "$ref": "../../components.json#/components/response/schemas/description_field" },
73
+ "description_no_html": { "$ref": "../../components.json#/components/response/schemas/description_field" },
74
+ "state": { "type": "string", "example": "New" },
75
+ "priority": { "type": "string", "example": "High" },
76
+ "category": { "$ref": "../../components.json#/components/response/schemas/category_subcategory" },
77
+ "subcategory": { "$ref": "../../components.json#/components/response/schemas/category_subcategory" },
78
+ "assignee": { "$ref": "../../components.json#/components/response/schemas/group_details" },
79
+ "group_assignee": { "$ref": "../../components.json#/components/response/schemas/group_assignee_details" },
80
+ "requester": { "$ref": "../../components.json#/components/response/schemas/user_details" },
81
+ "created_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
82
+ "updated_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
83
+ "due_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
84
+ "sla_violations": { "$ref": "../../components.json#/components/response/schemas/sla_violations" },
85
+ "number_of_comments": { "type": "integer", "example": 0 },
86
+ "user_saw_all_comments": { "type": "boolean", "example": false },
87
+ "is_service_request": { "type": "boolean", "example": true },
88
+ "created_by": { "$ref": "../../components.json#/components/response/schemas/user_details" },
89
+ "resolved_by": {
68
90
  "type": "object",
69
91
  "properties": {
70
92
  "id": { "$ref": "../../components.json#/components/response/schemas/id" },
71
- "name": { "type": "string", "example": "Incident Name" },
72
- "description": { "type": "string", "example": "description" },
93
+ "name": { "type": "string", "example": "John Doe" },
94
+ "disabled": { "type": "boolean", "example": false },
95
+ "title": { "type": "string", "example": "title" },
96
+ "email": { "type": "string", "example": "john.doe@email.com" },
97
+ "created_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
98
+ "updated_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
99
+ "last_login": { "$ref": "../../components.json#/components/response/schemas/date_field" },
100
+ "phone": { "type": "string", "example": "0123-456-789" },
101
+ "mobile_phone": { "type": "string", "example": "0123-456-789" },
102
+ "role": { "$ref": "../../components.json#/components/response/schemas/role" },
103
+ "group_ids": { "$ref": "../../components.json#/components/common/schemas/ids_array" },
104
+ "available_for_assignment": { "type": "boolean", "example": false },
105
+ "can_be_available_for_assignment": { "type": "boolean", "example": false },
106
+ "provider": { "type": "string", "example": "provider" },
107
+ "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
73
108
  "site": { "$ref": "../../components.json#/components/response/schemas/site_response" },
74
109
  "department": { "$ref": "../../components.json#/components/response/schemas/department_response" },
75
- "state": { "type": "string", "example": "New" },
76
- "priority": { "type": "string", "example": "High" },
77
- "assignee": { "$ref": "../../components.json#/components/response/schemas/group_details" },
78
- "requester": { "$ref": "../../components.json#/components/response/schemas/user_details" },
79
- "category": { "$ref": "../../components.json#/components/response/schemas/category_subcategory" },
80
- "subcategory": { "$ref": "../../components.json#/components/response/schemas/category_subcategory" },
81
- "due_at": { "type": "string", "example": "Jan 01,2025" },
82
- "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
83
- "created_by": { "$ref": "../../components.json#/components/response/schemas/user_details" },
84
- "origin": { "type": "string", "example": "api" },
85
- "incidents": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
86
- "solutions": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
87
- "changes": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
88
- "problems": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
89
- "releases": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
90
- "configuration_items": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
91
- "is_service_request": { "type": "boolean", "example": true },
92
- "cc": { "$ref": "../../components.json#/components/request/schemas/cc_array" }
110
+ "avatar": { "$ref": "../../components.json#/components/response/schemas/avatar" },
111
+ "reports_to": { "$ref": "../../components.json#/components/response/schemas/group_details" }
93
112
  }
94
- }
113
+ },
114
+ "resolution_description": { "type": "string", "example": "description" },
115
+ "resolution_code": { "type": "string", "example": "Done" },
116
+ "customer_satisfaction_survey_sent_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
117
+ "customer_satisfaction_survey_completed_at": { "$ref": "../../components.json#/components/response/schemas/date_field" },
118
+ "custom": { "type": "string", "example": "2023-01-01 00:00:00.000" },
119
+ "href": { "type": "string", "example": "https://mydomain.com/object_type/1" },
120
+ "href_account_domain": { "type": "string", "example": "https://mydomain.com/object_type/1" },
121
+ "site": { "$ref": "../../components.json#/components/response/schemas/site_response" },
122
+ "department": { "$ref": "../../components.json#/components/response/schemas/department_response" },
123
+ "cc": { "$ref": "../../components.json#/components/request/schemas/cc_array" },
124
+ "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
125
+ "origin": { "type": "string", "example": "api" },
126
+ "price": {
127
+ "type": "string",
128
+ "example": "1234.00 USD",
129
+ "description": "(Only For service requests)"
130
+ },
131
+ "releases": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
132
+ "problems": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
133
+ "incidents": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
134
+ "changes": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
135
+ "tasks": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
136
+ "time_tracks": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
137
+ "solutions": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
138
+ "assets": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
139
+ "mobiles": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
140
+ "other_assets": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
141
+ "configuration_items": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
142
+ "discovery_hardware": { "$ref": "../../components.json#/components/response/schemas/response_attachments" },
143
+ "purchase_order": { "$ref": "../../components.json#/components/response/schemas/response_attachments" }
95
144
  }
96
145
  }
97
146
  }
@@ -34,6 +34,7 @@
34
34
  "state": { "type": "string", "example": "New" },
35
35
  "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
36
36
  "assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
37
+ "group_assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
37
38
  "priority": { "type": "string", "example": "High" },
38
39
  "root_cause": { "type": "string", "example": "Root cause description" },
39
40
  "symptoms": { "type": "string", "example": "Symptoms description" },
@@ -66,6 +67,7 @@
66
67
  "workaround": { "type": "string", "example": "Workaround description" },
67
68
  "created_by": { "$ref": "../../components.json#/components/response/schemas/user_details" },
68
69
  "assignee": { "$ref": "../../components.json#/components/response/schemas/group_details" },
70
+ "group_assignee": { "$ref": "../../components.json#/components/response/schemas/group_assignee_details" },
69
71
  "requester": { "$ref": "../../components.json#/components/response/schemas/user_details" },
70
72
  "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
71
73
  "tags": { "$ref": "../../components.json#/components/response/schemas/tags" },
@@ -34,6 +34,7 @@
34
34
  "state": { "type": "string", "example": "New" },
35
35
  "requester": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
36
36
  "assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_email" },
37
+ "group_assignee": { "$ref": "../../components.json#/components/request/schemas/association_by_name" },
37
38
  "priority": { "type": "string", "example": "High" },
38
39
  "plan": { "type": "string", "example": "plan description" },
39
40
  "build": { "type": "string", "example": "build description" },
@@ -70,6 +71,7 @@
70
71
  "planned_end_at": { "type": "string", "example": "2025-01-01T05:00:00.000+01:00" },
71
72
  "created_by": { "$ref": "../../components.json#/components/response/schemas/user_details" },
72
73
  "assignee": { "$ref": "../../components.json#/components/response/schemas/group_details" },
74
+ "group_assignee": { "$ref": "../../components.json#/components/response/schemas/group_assignee_details" },
73
75
  "requester": { "$ref": "../../components.json#/components/response/schemas/user_details" },
74
76
  "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" },
75
77
  "tags": { "$ref": "../../components.json#/components/response/schemas/tags" },
@@ -16,12 +16,8 @@
16
16
  "add_to_tag_list": { "type": "string", "example": "tag1, tag2" },
17
17
  "remove_from_tag_list": { "type": "string", "example": "tag3" },
18
18
  "tag_list": { "type": "string", "example": "tag1, tag2" },
19
- "request_variables_attributes": {
20
- "anyOf": [
21
- { "$ref": "../../components.json#/components/request/schemas/variable" },
22
- { "type": "array", "items": { "$ref": "../../components.json#/components/request/schemas/variable" } }
23
- ]
24
- }
19
+ "custom_fields_values": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values" },
20
+ "custom_fields_values_attributes": { "$ref": "../../components.json#/components/request/schemas/custom_fields_values_attributes" }
25
21
  }
26
22
  }
27
23
  }
@@ -31,6 +31,7 @@
31
31
  "example": { "name": "Facilities" }
32
32
  },
33
33
  "default_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
34
+ "default_group_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
34
35
  "default_tags": { "type": "string", "example": "equipment" }
35
36
  },
36
37
  "response": {
@@ -44,11 +45,12 @@
44
45
  "name": { "type": "string", "example": "Equipment" },
45
46
  "parent_id": { "$ref": "../../components.json#/components/response/schemas/id" },
46
47
  "default_tags": { "type": "string", "example": "equipment" },
47
- "default_assignee_id": { "$ref": "../../components.json#/components/response/schemas/id" }
48
+ "default_assignee_id": { "$ref": "../../components.json#/components/response/schemas/id" },
49
+ "default_group_assignee_id": { "$ref": "../../components.json#/components/response/schemas/id" }
48
50
  }
49
51
  }
50
52
  }
51
53
  }
52
54
  }
53
55
  }
54
- }
56
+ }
@@ -38,7 +38,9 @@
38
38
  "properties": {
39
39
  "id": { "$ref": "../../components.json#/components/response/schemas/id" },
40
40
  "name": { "type": "string", "example": "Support" },
41
- "description": { "type": "string", "example": "Support Department" }
41
+ "description": { "type": "string", "example": "Support Department" },
42
+ "default_assignee": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
43
+ "default_group_assignee": { "$ref": "../../components.json#/components/common/schemas/association_by_id" }
42
44
  }
43
45
  }
44
46
  }
@@ -55,11 +55,12 @@
55
55
  "user": { "type": "string", "example": "John Doe" }
56
56
  }
57
57
  }
58
- }
58
+ },
59
+ "custom_fields_values": { "$ref": "../../components.json#/components/response/schemas/custom_fields_values" }
59
60
  }
60
61
  }
61
62
  }
62
63
  }
63
64
  }
64
65
  }
65
- }
66
+ }
@@ -35,6 +35,7 @@
35
35
  "description": "user only, not group"
36
36
  },
37
37
  "default_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
38
+ "default_group_assignee_id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
38
39
  "business_record": {
39
40
  "type": "object",
40
41
  "properties": { "id": { "$ref": "../../components.json#/components/common/schemas/association_by_id" } }
@@ -54,7 +55,9 @@
54
55
  "description": { "type": "string", "example": "Description Austin TX, USA" },
55
56
  "time_zone": { "type": "string", "example": "Texas" },
56
57
  "language": { "type": "string", "minLength": 2, "maxLength": 2, "example": "en" },
57
- "business_record": { "type": "string", "example": "1" }
58
+ "business_record": { "type": "string", "example": "1" },
59
+ "default_assignee": { "$ref": "../../components.json#/components/common/schemas/association_by_id" },
60
+ "default_group_assignee": { "$ref": "../../components.json#/components/common/schemas/association_by_id" }
58
61
  }
59
62
  }
60
63
  }