solarwinds-itsm-api-definitions 0.1.3 → 0.1.4

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Files changed (115) hide show
  1. checksums.yaml +4 -4
  2. data/lib/definitions/common/components.json +222 -58
  3. data/lib/definitions/common/examples/catalog_item.json +70 -0
  4. data/lib/definitions/common/examples/change.json +123 -0
  5. data/lib/definitions/common/examples/change_catalog.json +72 -0
  6. data/lib/definitions/common/examples/configuration_item.json +110 -0
  7. data/lib/definitions/common/examples/hardware.json +100 -0
  8. data/lib/definitions/common/examples/incident.json +130 -109
  9. data/lib/definitions/common/examples/problem.json +6 -4
  10. data/lib/definitions/common/examples/release.json +128 -0
  11. data/lib/definitions/common/examples/service_request.json +28 -0
  12. data/lib/definitions/common/examples/solution.json +44 -0
  13. data/lib/definitions/common/examples/user.json +6 -6
  14. data/lib/definitions/common/schemas/analytics/audit.json +28 -0
  15. data/lib/definitions/common/schemas/analytics/risk.json +28 -0
  16. data/lib/definitions/common/schemas/inventory/hardware.json +104 -0
  17. data/lib/definitions/common/schemas/inventory/mobile.json +73 -0
  18. data/lib/definitions/common/schemas/inventory/other_asset.json +74 -0
  19. data/lib/definitions/common/schemas/inventory/printer.json +41 -0
  20. data/lib/definitions/common/schemas/inventory/software.json +28 -0
  21. data/lib/definitions/common/schemas/inventory/warranty.json +40 -0
  22. data/lib/definitions/common/schemas/procurement/contract.json +67 -0
  23. data/lib/definitions/common/schemas/procurement/item.json +51 -0
  24. data/lib/definitions/common/schemas/procurement/purchase.json +57 -0
  25. data/lib/definitions/common/schemas/procurement/purchase_order.json +82 -0
  26. data/lib/definitions/common/schemas/procurement/vendor.json +67 -0
  27. data/lib/definitions/common/schemas/service_desk/catalog_item.json +71 -0
  28. data/lib/definitions/common/schemas/service_desk/change.json +88 -0
  29. data/lib/definitions/common/schemas/service_desk/change_catalog.json +77 -0
  30. data/lib/definitions/common/schemas/service_desk/comment.json +52 -0
  31. data/lib/definitions/common/schemas/service_desk/configuration_item.json +119 -0
  32. data/lib/definitions/common/schemas/service_desk/incident.json +89 -0
  33. data/lib/definitions/common/schemas/service_desk/problem.json +81 -0
  34. data/lib/definitions/common/schemas/service_desk/release.json +86 -0
  35. data/lib/definitions/common/schemas/service_desk/service_request.json +31 -0
  36. data/lib/definitions/common/schemas/service_desk/solution.json +61 -0
  37. data/lib/definitions/common/schemas/service_desk/time_track.json +37 -0
  38. data/lib/definitions/common/schemas/setup/category.json +54 -0
  39. data/lib/definitions/common/schemas/setup/department.json +48 -0
  40. data/lib/definitions/common/schemas/setup/group.json +65 -0
  41. data/lib/definitions/common/schemas/setup/role.json +51 -0
  42. data/lib/definitions/common/schemas/setup/site.json +64 -0
  43. data/lib/definitions/common/schemas/setup/user.json +67 -0
  44. data/lib/definitions/common/schemas/tasks/task.json +52 -0
  45. data/lib/definitions/openapi.json +91 -4
  46. data/lib/definitions/paths/attachments/attachments.json +12 -0
  47. data/lib/definitions/paths/audits/audits.json +35 -0
  48. data/lib/definitions/paths/audits/audits_by_id.json +37 -0
  49. data/lib/definitions/paths/catalog_items/catalog_item_by_id.json +83 -0
  50. data/lib/definitions/paths/catalog_items/catalog_items.json +69 -0
  51. data/lib/definitions/paths/categories/categories.json +62 -0
  52. data/lib/definitions/paths/categories/category_by_id.json +70 -0
  53. data/lib/definitions/paths/change_catalogs/change_catalog_by_id.json +83 -0
  54. data/lib/definitions/paths/change_catalogs/change_catalogs.json +69 -0
  55. data/lib/definitions/paths/changes/change_by_id.json +83 -0
  56. data/lib/definitions/paths/changes/changes.json +69 -0
  57. data/lib/definitions/paths/comments/comment_by_id.json +65 -0
  58. data/lib/definitions/paths/comments/comments.json +31 -0
  59. data/lib/definitions/paths/configuration_items/append_dependent_assets.json +24 -0
  60. data/lib/definitions/paths/configuration_items/configuration_item_by_id.json +83 -0
  61. data/lib/definitions/paths/configuration_items/configuration_items.json +69 -0
  62. data/lib/definitions/paths/configuration_items/delete_asset_link.json +24 -0
  63. data/lib/definitions/paths/contracts/contract_by_id.json +74 -0
  64. data/lib/definitions/paths/contracts/contracts.json +62 -0
  65. data/lib/definitions/paths/contracts/item_by_id.json +75 -0
  66. data/lib/definitions/paths/contracts/items.json +30 -0
  67. data/lib/definitions/paths/departments/department_by_id.json +70 -0
  68. data/lib/definitions/paths/departments/departments.json +62 -0
  69. data/lib/definitions/paths/groups/group_by_id.json +70 -0
  70. data/lib/definitions/paths/groups/groups.json +62 -0
  71. data/lib/definitions/paths/hardwares/hardware_by_id.json +83 -0
  72. data/lib/definitions/paths/hardwares/hardwares.json +69 -0
  73. data/lib/definitions/paths/hardwares/warranties.json +64 -0
  74. data/lib/definitions/paths/hardwares/warranty_by_id.json +75 -0
  75. data/lib/definitions/paths/incidents/incident_by_id.json +7 -7
  76. data/lib/definitions/paths/incidents/incidents.json +10 -10
  77. data/lib/definitions/paths/memberships/membership_by_id.json +20 -0
  78. data/lib/definitions/paths/memberships/memberships.json +29 -0
  79. data/lib/definitions/paths/mobiles/mobile_by_id.json +74 -0
  80. data/lib/definitions/paths/mobiles/mobiles.json +62 -0
  81. data/lib/definitions/paths/other_assets/other_asset_by_id.json +74 -0
  82. data/lib/definitions/paths/other_assets/other_assets.json +62 -0
  83. data/lib/definitions/paths/printers/printer_by_id.json +53 -0
  84. data/lib/definitions/paths/printers/printers.json +36 -0
  85. data/lib/definitions/paths/problems/problem_by_id.json +7 -8
  86. data/lib/definitions/paths/problems/problems.json +10 -10
  87. data/lib/definitions/paths/purchase_orders/purchase_order_by_id.json +74 -0
  88. data/lib/definitions/paths/purchase_orders/purchase_orders.json +62 -0
  89. data/lib/definitions/paths/purchases/purchase_by_id.json +65 -0
  90. data/lib/definitions/paths/purchases/purchases.json +31 -0
  91. data/lib/definitions/paths/releases/release_by_id.json +83 -0
  92. data/lib/definitions/paths/releases/releases.json +69 -0
  93. data/lib/definitions/paths/risks/risks.json +34 -0
  94. data/lib/definitions/paths/roles/role_by_id.json +70 -0
  95. data/lib/definitions/paths/roles/roles.json +62 -0
  96. data/lib/definitions/paths/service_requests/request_by_id.json +37 -0
  97. data/lib/definitions/paths/sites/site_by_id.json +74 -0
  98. data/lib/definitions/paths/sites/sites.json +62 -0
  99. data/lib/definitions/paths/softwares/software_by_id.json +24 -0
  100. data/lib/definitions/paths/softwares/softwares.json +36 -0
  101. data/lib/definitions/paths/solutions/solution_by_id.json +83 -0
  102. data/lib/definitions/paths/solutions/solutions.json +69 -0
  103. data/lib/definitions/paths/tasks/task_by_id.json +65 -0
  104. data/lib/definitions/paths/tasks/tasks.json +31 -0
  105. data/lib/definitions/paths/time_tracks/time_track_by_id.json +65 -0
  106. data/lib/definitions/paths/time_tracks/time_tracks.json +66 -0
  107. data/lib/definitions/paths/users/user_by_id.json +8 -9
  108. data/lib/definitions/paths/users/users.json +11 -11
  109. data/lib/definitions/paths/vendors/vendor_by_id.json +74 -0
  110. data/lib/definitions/paths/vendors/vendors.json +62 -0
  111. data/lib/resolved_schema/resolved_schema.json +1 -1
  112. metadata +100 -5
  113. data/lib/definitions/common/schemas/incident.json +0 -70
  114. data/lib/definitions/common/schemas/problem.json +0 -67
  115. data/lib/definitions/common/schemas/user.json +0 -54
@@ -0,0 +1,123 @@
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+ {
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+ "examples": {
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+ "request": {
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+ "json": {
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+ "change": {
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+ "name": "Change Name",
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+ "change_type": 1,
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+ "site_id": 1,
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+ "department_id": 1,
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+ "description": "description",
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+ "state_id": 1,
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+ "assignee": { "email": "john.doe@email.com" },
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+ "requester": { "email": "john.doe@email.com" },
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+ "priority": "High",
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+ "change_plan": "change plan",
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+ "rollback_plan": "rollback plan",
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+ "test_plan": "test plan" ,
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+ "planned_start_at": "2025-01-01 00:00" ,
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+ "planned_end_at": "2025-01-01 05:00",
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+ "add_to_tag_list": "tag1, tag2",
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+ "remove_from_tag_list": "tag3",
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+ "tag_list": "tag1, tag2",
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+ "custom_fields_values": {
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+ "custom_fields_value": [
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+ { "name": "Text custom field", "value": "content" },
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+ { "name": "User custom field", "user_value": { "email": "john.doe@email.com" } }
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+ ]
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+ },
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+ "incidents": [{ "number": "100" }],
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+ "problems": [{ "number": "100" }],
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+ "releases": [{ "number": "100" }],
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+ "configuration_item_ids":["100"]
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+ }
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+ }
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+ },
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+ "response": {
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+ "json": {
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+ "change": {
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+ "id": "10000",
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+ "number": "1000",
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+ "name": "Change Name",
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+ "description": "description",
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+ "state": "New",
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+ "site": {
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+ "id": "1",
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+ "name": "Austin TX, USA",
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+ "location": "AUS",
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+ "description": "",
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+ "time_zone": ""
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+ },
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+ "department": {
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+ "id": "1",
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+ "name": "Support",
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+ "description": "",
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+ "default_assignee_id": "1"
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+ },
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+ "priority": "High",
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+ "assignee": {
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+ "group_id": "1",
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+ "is_user": "true",
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+ "id": "1",
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+ "name": "John Doe",
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+ "email": "john.doe@email.com",
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+ "avatar": {
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+ "type": "initials",
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+ "color": "#fd4165",
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+ "initials": "JD"
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+ }
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+ },
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+ "requester": {
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+ "id": "1",
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+ "account_id": "1",
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+ "user_id": "1",
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+ "email": "john.doe@email.com",
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+ "name": "John Doe",
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+ "disabled": false,
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+ "avatar": {
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+ "type": "initials",
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+ "color": "#fd4165",
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+ "initials": "JD"
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+ }
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+ },
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+ "custom_fields_values": [
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+ {
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+ "id": "10",
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+ "custom_field_id": "1",
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+ "name": "Text custom field",
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+ "value": "content",
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+ "options": "",
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+ "type_name": "Text"
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+ },
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+ {
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+ "id": "100",
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+ "custom_field_id": "1",
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+ "name": "User custom field",
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+ "value": "1",
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+ "options": "",
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+ "type_name": "User",
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+ "user": {
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+ "group_id": 1,
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+ "is_user": true,
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+ "id": 1,
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+ "name": "John Doe",
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+ "email": "john.doe@email.com"
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+ }
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+ }
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+ ],
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+ "change_plan": "change plan",
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+ "rollback_plan": "rollback plan",
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+ "test_plan": "test plan" ,
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+ "planned_start_at": "2025-01-01T00:00:00.000+01:00" ,
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+ "planned_end_at": "2025-01-01T05:00:00.000+01:00",
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+ "origin": "api",
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+ "created_at": "2025-01-01T00:00:00.000+01:00",
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+ "incidents": [{ "id": "100", "href": "https://mydomain.com/incidents/100"}],
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+ "problems": [{ "id": "100", "href": "https://mydomain.com/problems/100"}],
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+ "releases": [{ "id": "100", "href": "https://mydomain.com/releases/100"}],
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+ "configuration_items": [{ "id": "100", "href": "https://mydomain.com/configuration_items/100"}]
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+ }
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+ }
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+ }
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+ }
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+ }
@@ -0,0 +1,72 @@
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+ {
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+ "examples": {
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+ "request": {
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+ "json": {
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+ "change_catalog": {
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+ "name": "Change Catalog Name",
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+ "change_type": 1,
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+ "site_id": 1,
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+ "department_id": 1,
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+ "description": "description",
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+ "state_id": 1,
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+ "default_assignee_id": 1,
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+ "priority": "High",
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+ "change_plan": "change plan",
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+ "rollback_plan": "rollback plan",
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+ "test_plan": "test plan" ,
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+ "add_to_tag_list": "tag1, tag2",
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+ "remove_from_tag_list": "tag3",
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+ "tag_list": "tag1, tag2",
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+ "custom_fields_values": {
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+ "custom_fields_value": [
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+ { "name": "Name of custom text field", "value": "content" }
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+ ]
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+ }
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+ },
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+ "show_in_portal": true
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+ }
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+ },
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+ "response": {
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+ "json": {
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+ "change_catalog": {
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+ "id": "1",
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+ "number": "1",
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+ "name": "Change Catalog Name",
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+ "description": "description",
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+ "state": "Approved",
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+ "site": {
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+ "id": "1",
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+ "name": "Austin TX, USA",
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+ "location": "AUS",
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+ "description": "",
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+ "time_zone": ""
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+ },
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+ "department": {
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+ "id": "1",
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+ "name": "Support",
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+ "description": "",
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+ "default_assignee_id": "1"
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+ },
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+ "priority": "High",
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+ "default_assignee_id": 1,
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+ "custom_fields_values": [
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+ {
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+ "id": "1",
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+ "custom_field_id": "1",
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+ "name": "Name of custom text field",
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+ "value": "content",
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+ "options": "",
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+ "type_name": "Text"
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+ }
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+ ],
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+ "change_plan": "change plan",
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+ "rollback_plan": "rollback plan",
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+ "test_plan": "test plan",
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+ "origin": "api",
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+ "created_at": "2025-01-01T00:00:00.000+01:00",
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+ "show_in_portal": true
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+ }
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+ }
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+ }
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+ }
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+ }
@@ -0,0 +1,110 @@
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+ {
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+ "examples": {
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+ "request": {
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+ "json": {
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+ "configuration_item": {
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+ "name": "Configuration Item Name",
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+ "description": "Description",
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+ "type": { "name": "Building" },
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+ "type_id": 1,
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+ "asset_tag": "ConfigurationItemTag",
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+ "site_id": 1,
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+ "department_id": 1,
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+ "state": "Active",
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+ "manager": { "email": "john.doe@email.com" },
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+ "user": { "email": "jane.doe@email.com" },
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+ "add_to_tag_list": "tag1, tag2",
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+ "remove_from_tag_list": "tag3",
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+ "tag_list": "tag1, tag2",
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+ "custom_fields_values_attributes": [
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+ { "id": "1", "custom_field_id": 1, "value": "content" }
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+ ],
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+ "incident_ids": [100],
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+ "problem_ids": [100],
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+ "itsm_change_ids": [100],
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+ "release_ids": [100],
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+ "purchase_order_ids":[100],
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+ "configuration_item_ids": [100]
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+ }
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+ }
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+ },
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+ "response": {
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+ "json": {
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+ "configuration_item": {
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+ "id": "10000",
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+ "number": "1000",
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+ "name": "Configuration Item Name",
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+ "description": "description",
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+ "asset_tag": "ConfigurationItemTag",
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+ "type": {
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+ "id": 1,
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+ "name": "Building",
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+ "description": "Configuration Item - Building",
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+ "parent_id": 1,
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+ "custom": false,
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+ "updated_at": "2025-01-01T00:00:00.000+01:00",
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+ "icon_name": "BUILDING"
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+ },
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+ "type_id": 1,
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+ "state": "Active",
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+ "site": {
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+ "id": "1",
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+ "name": "Austin TX, USA",
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+ "location": "AUS",
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+ "description": "",
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+ "time_zone": ""
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+ },
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+ "department": {
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+ "id": "1",
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+ "name": "Support",
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+ "description": "",
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+ "default_assignee_id": "1"
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+ },
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+ "manager_id": {
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+ "group_id": "1",
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+ "is_user": "true",
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+ "id": "1",
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+ "name": "John Doe",
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+ "email": "john.doe@email.com",
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+ "avatar": {
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+ "type": "initials",
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+ "color": "#fd4165",
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+ "initials": "JD"
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+ }
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+ },
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+ "user_id": {
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+ "group_id": "1",
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+ "is_user": "true",
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+ "id": "1",
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+ "name": "Jane Doe",
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+ "email": "jane.doe@email.com",
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+ "avatar": {
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+ "type": "initials",
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+ "color": "#fd4165",
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+ "initials": "JD"
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+ }
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+ },
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+ "custom_fields_values": [
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+ {
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+ "id": "1000",
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+ "custom_field_id": "1",
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+ "name": "field name",
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+ "value": "content",
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+ "options": "",
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+ "type_name": "Text"
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+ }
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+ ],
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+ "updated_at": "2025-01-01T00:00:00.000+01:00",
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+ "created_at": "2025-01-01T00:00:00.000+01:00",
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+ "origin": "api",
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+ "incidents": [{ "id": "100", "href": "https://mydomain.com/incidents/100"}],
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+ "problems": [{ "id": "100", "href": "https://mydomain.com/problems/100"}],
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+ "changes": [{ "id": "100", "href": "https://mydomain.com/changes/100"}],
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+ "releases": [{ "id": "100", "href": "https://mydomain.com/releases/100"}],
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+ "purchase_orders": [{ "id": "100", "href": "https://mydomain.com/releases/100"}],
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+ "configuration_items": [{ "id": "100", "href": "https://mydomain.com/configuration_items/100"}]
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+ }
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+ }
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+ }
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+ }
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+ }
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+ {
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+ "examples": {
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+ "request": {
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+ "hardware": {
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+ "name": "Hardware Name",
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+ "description": "description",
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+ "category": { "name": "Laptop" },
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+ "site_id": 1,
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+ "department_id": 1,
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+ "ip_address": "0.0.0.0",
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+ "external_ip": "0.0.0.0",
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+ "status": { "name": "Operational" },
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+ "technical_contact": { "email": "john.doe@email.com" },
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+ "owner": { "email": "john.doe@email.com" },
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+ "notes": "Hardware notes",
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+ "barcode_encoding_format": "Code1A",
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+ "cpu": "hardware_cpu",
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+ "processor_speed": "processor_speed",
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+ "memory":1024,
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+ "swap": "MB",
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+ "operating_system": "Windows 10",
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+ "domain": "domain description",
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+ "active_directory": "Workgroup of the OS",
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+ "address": "Site 1, Building 1, Department 1",
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+ "longitude": "0.000",
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+ "latitude":"0.000",
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+ "product_number":"1",
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+ "custom_fields_values":{
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+ "custom_fields_value":[
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+ { "name": "Name of custom text field", "value":"content" }
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+ ]
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+ },
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+ "bio": {
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+ "manufacturer":"Dell",
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+ "ssn":"1",
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+ "model":"model description",
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+ "version":"1",
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+ "bios_date":"2020-01-01 00:00"
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+ },
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+ "tag": "tag",
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+ "asset_tag": 1
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+ }
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+ },
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+ "response": {
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+ "hardware": {
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+ "id": 1,
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+ "name": "Hardware Name",
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+ "description": "description",
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+ "category": { "id": 1, "name": "Laptop" },
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+ "site": {
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+ "id": "1",
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+ "name": "Austin TX, USA",
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+ "location": "AUS",
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+ "description": "",
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+ "time_zone": ""
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+ },
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+ "department": {
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+ "id": "1",
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+ "name": "Support",
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+ "description": "",
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+ "default_assignee_id": "1"
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+ },
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+ "ip": "0.0.0.0",
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+ "external_ip": "0.0.0.0",
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+ "status": { "name": "Operational" },
66
+ "technical_contact": { "email": "john.doe@email.com" },
67
+ "owner": { "email": "john.doe@email.com" },
68
+ "notes": "Hardware notes",
69
+ "barcode_encoding_format": "Code1A",
70
+ "cpu": "hardware_cpu",
71
+ "processor_speed": "processor_speed",
72
+ "memory":1024,
73
+ "swap": "MB",
74
+ "operating_system": "Windows 10",
75
+ "domain": "domain description",
76
+ "active_directory": "Workgroup of the OS",
77
+ "address": "Site 1, Building 1, Department 1",
78
+ "longitude": "0.000",
79
+ "latitude": "0.000",
80
+ "product_number": "1",
81
+ "custom_fields_values": {
82
+ "custom_fields_value": [
83
+ { "name": "Name of custom text field", "value": "content" }
84
+ ]
85
+ },
86
+ "bioses": [{
87
+ "id": 1,
88
+ "manufacturer": "Dell",
89
+ "ssn": "1",
90
+ "model": "model description",
91
+ "version": "1",
92
+ "bios_date": "2020-01-01 00:00",
93
+ "reported_at": "2020-01-01 00:00"
94
+ }],
95
+ "tag": "tag",
96
+ "asset_tag": "1"
97
+ }
98
+ }
99
+ }
100
+ }
@@ -1,115 +1,136 @@
1
1
  {
2
- "examples": {
3
- "request": {
4
- "json": {
5
- "incident": {
6
- "name": "Incident Name",
7
- "site_id": 1,
8
- "department_id": 1,
9
- "description": "description",
10
- "state_id": 1,
11
- "assignee": { "email": "john.doe@email.com" },
12
- "requester": { "email": "john.doe@email.com" },
13
- "priority": "High",
14
- "category": { "name": "Facilities" },
15
- "subcategory": { "name": "Equipment" },
16
- "due_at": "Jan 01,2025",
17
- "add_to_tag_list": "tag1, tag2",
18
- "custom_fields_values": {
19
- "custom_fields_value": [
20
- { "name": "field name", "value": "content" }
21
- ]
22
- },
23
- "incidents": [{ "number": "100" }],
24
- "problems": [{ "number": "100" }],
25
- "changes": [{ "number": "100" }],
26
- "solutions": [{ "number" :"100" }],
27
- "releases": [{ "number": "100" }],
28
- "configuration_item_ids":["100"]
29
- }
2
+ "examples": {
3
+ "request": {
4
+ "json": {
5
+ "incident": {
6
+ "name": "Incident Name",
7
+ "site_id": 1,
8
+ "department_id": 1,
9
+ "description": "description",
10
+ "state_id": 1,
11
+ "assignee": { "email": "john.doe@email.com" },
12
+ "requester": { "email": "john.doe@email.com" },
13
+ "priority": "High",
14
+ "category": { "name": "Facilities" },
15
+ "subcategory": { "name": "Equipment" },
16
+ "due_at": "Jan 01,2025",
17
+ "add_to_tag_list": "tag1, tag2",
18
+ "remove_from_tag_list": "tag3",
19
+ "tag_list": "tag1, tag2",
20
+ "custom_fields_values": {
21
+ "custom_fields_value": [
22
+ { "name": "Text custom field", "value": "content" },
23
+ { "name": "User custom field", "user_value": { "email": "john.doe@email.com" } }
24
+ ]
25
+ },
26
+ "incidents": [{ "number": "100" }],
27
+ "problems": [{ "number": "100" }],
28
+ "changes": [{ "number": "100" }],
29
+ "solutions": [{ "number" :"100" }],
30
+ "releases": [{ "number": "100" }],
31
+ "configuration_item_ids":["100"],
32
+ "cc": ["jane.doe@email.com"]
33
+ }
34
+ }
35
+ },
36
+ "response": {
37
+ "json": {
38
+ "incident": {
39
+ "id": "10000",
40
+ "number": "1000",
41
+ "name": "Incident Name",
42
+ "description": "description",
43
+ "state": "New",
44
+ "site": {
45
+ "id": "1",
46
+ "name": "Austin TX, USA",
47
+ "location": "AUS",
48
+ "description": "",
49
+ "time_zone": ""
50
+ },
51
+ "department": {
52
+ "id": "1",
53
+ "name": "Support",
54
+ "description": "",
55
+ "default_assignee_id": "1"
56
+ },
57
+ "category": {
58
+ "id": "10000",
59
+ "name": "Facilities",
60
+ "default_tags": "tagA, tagB",
61
+ "parent_id": "null",
62
+ "default_assignee_id": "1"
63
+ },
64
+ "subcategory": {
65
+ "id": "1000",
66
+ "name": "Equipment",
67
+ "default_tags": "",
68
+ "parent_id": "10000",
69
+ "default_assignee_id": "1"
70
+ },
71
+ "priority": "High",
72
+ "assignee": {
73
+ "group_id": "1",
74
+ "is_user": "true",
75
+ "id": "1",
76
+ "name": "John Doe",
77
+ "email": "john.doe@email.com",
78
+ "avatar": {
79
+ "type": "initials",
80
+ "color": "#fd4165",
81
+ "initials": "JD"
82
+ }
83
+ },
84
+ "requester": {
85
+ "id": "1",
86
+ "account_id": "1",
87
+ "user_id": "1",
88
+ "email": "john.doe@email.com",
89
+ "name": "John Doe",
90
+ "disabled": false,
91
+ "avatar": {
92
+ "type": "initials",
93
+ "color": "#fd4165",
94
+ "initials": "JD"
30
95
  }
31
- },
32
- "response": {
33
- "json": {
34
- "incident": {
35
- "id": "10000",
36
- "number": "1000",
37
- "name": "Incident Name",
38
- "description": "description",
39
- "state": "New",
40
- "site": {
41
- "id": "1",
42
- "name": "Austin TX, USA",
43
- "location": "AUS",
44
- "description": "",
45
- "time_zone": ""
46
- },
47
- "department": {
48
- "id": "1",
49
- "name": "Support",
50
- "description": "",
51
- "default_assignee_id": "1"
52
- },
53
- "category": {
54
- "id": "10000",
55
- "name": "Facilities",
56
- "default_tags": "tagA, tagB",
57
- "parent_id": "null",
58
- "default_assignee_id": "1"
59
- },
60
- "subcategory": {
61
- "id": "1000",
62
- "name": "Equipment",
63
- "default_tags": "",
64
- "parent_id": "10000",
65
- "default_assignee_id": "1"
66
- },
67
- "priority": "High",
68
- "assignee": {
69
- "group_id": "1",
70
- "is_user": "true",
71
- "id": "1",
72
- "name": "Jogn Doe",
73
- "email": "john.doe@email.com",
74
- "avatar": {
75
- "type": "initials",
76
- "color": "#fd4165",
77
- "initials": "JD"
78
- }
79
- },
80
- "requester": {
81
- "id": "1",
82
- "account_id": "1",
83
- "user_id": "1",
84
- "email": "john.doe@email.com",
85
- "name": "John Doe",
86
- "disabled": false,
87
- "avatar": {
88
- "type": "initials",
89
- "color": "#fd4165",
90
- "initials": "JD"
91
- }
92
- },
93
- "custom_fields_values": [
94
- {
95
- "id": "1000",
96
- "custom_field_id": "1",
97
- "name": "field name",
98
- "value": "content",
99
- "options": "",
100
- "type_name": "Text"
101
- }
102
- ],
103
- "due_at": "2025-01-01T00:00:00.000+01:00",
104
- "origin": "api",
105
- "incidents": [{ "id": "100", "href": "https://mydomain.com/incidents/100"}],
106
- "problems": [{ "id": "100", "href": "https://mydomain.com/problems/100"}],
107
- "changes": [{ "id": "100", "href": "https://mydomain.com/changes/100"}],
108
- "solutions": [{ "id": "100", "href": "https://mydomain.com/solutions/100"}],
109
- "releases": [{ "id": "100", "href": "https://mydomain.com/releases/100"}],
110
- "configuration_items": [{ "id": "100", "href": "https://mydomain.com/configuration_items/100"}]
111
- }
96
+ },
97
+ "custom_fields_values": [
98
+ {
99
+ "id": "10",
100
+ "custom_field_id": "1",
101
+ "name": "Text custom field",
102
+ "value": "content",
103
+ "options": "",
104
+ "type_name": "Text"
105
+ },
106
+ {
107
+ "id": "100",
108
+ "custom_field_id": "1",
109
+ "name": "User custom field",
110
+ "value": "1",
111
+ "options": "",
112
+ "type_name": "User",
113
+ "user": {
114
+ "group_id": 1,
115
+ "is_user": true,
116
+ "id": 1,
117
+ "name": "John Doe",
118
+ "email": "john.doe@email.com"
119
+ }
112
120
  }
121
+ ],
122
+ "due_at": "2025-01-01T00:00:00.000+01:00",
123
+ "origin": "api",
124
+ "incidents": [{ "id": "100", "href": "https://mydomain.com/incidents/100"}],
125
+ "problems": [{ "id": "100", "href": "https://mydomain.com/problems/100"}],
126
+ "changes": [{ "id": "100", "href": "https://mydomain.com/changes/100"}],
127
+ "solutions": [{ "id": "100", "href": "https://mydomain.com/solutions/100"}],
128
+ "releases": [{ "id": "100", "href": "https://mydomain.com/releases/100"}],
129
+ "configuration_items": [{ "id": "100", "href": "https://mydomain.com/configuration_items/100"}],
130
+ "is_service_request": false,
131
+ "cc": ["jane.doe@email.com"]
113
132
  }
133
+ }
114
134
  }
135
+ }
115
136
  }