solarwinds-itsm-api-definitions 0.1.1 → 0.1.2

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checksums.yaml CHANGED
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@@ -39,12 +39,6 @@
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  },
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  { "enum": ["nil", "", null] }]
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  },
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- "ids_array": {
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- "type": "array",
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- "items": {
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- "$ref": "components.json#/components/common/schemas/association_by_id"
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- }
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- },
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  "numbers_array": {
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  "type": "array",
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  "items": {
@@ -74,6 +68,15 @@
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  "properties": {
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  "custom_field_value": { "$ref": "components.json#/components/request/schemas/custom_field_value" }
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  }
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+ },
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+ "custom_fields_value": {
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+ "type": "array",
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+ "items": { "$ref": "components.json#/components/request/schemas/custom_field" }
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+ },
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+ "custom_fields_values": {
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+ "type": "object",
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+ "required": ["custom_fields_value"],
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+ "properties": { "custom_fields_value": { "$ref": "components.json#/components/request/schemas/custom_fields_value" } }
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  }
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  }
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  },
@@ -171,6 +174,16 @@
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  "href": { "type": "string" }
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  }
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  }
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+ },
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+ "role": {
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+ "type": "object",
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+ "properties": {
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+ "id": { "$ref": "components.json#/components/response/schemas/id" },
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+ "name": { "type": "string" },
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+ "description": { "type": "string" },
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+ "portal": { "type": "boolean" },
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+ "show_my_tasks": { "type": "boolean" }
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+ }
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  }
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  }
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  },
@@ -178,6 +191,12 @@
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  "schemas": {
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  "association_by_id": {
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  "oneOf": [{ "type": "string" }, { "type": "integer" }]
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+ },
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+ "ids_array": {
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+ "type": "array",
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+ "items": {
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+ "$ref": "components.json#/components/common/schemas/association_by_id"
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+ }
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  }
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  }
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  }
@@ -0,0 +1,76 @@
1
+ {
2
+ "examples": {
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+ "request": {
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+ "json": {
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+ "user": {
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+ "name": "John Doe",
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+ "email": "john.doe@email.com",
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+ "title": "Support Agent",
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+ "site": { "name": "AUS" },
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+ "department": { "name": "Support" },
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+ "role": { "name": "Requester" },
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+ "phone": "+10000000",
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+ "mobile_phone": "+10000000",
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+ "reports_to": { "email": "john.boe@email.com" },
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+ "custom_field_values": {
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+ "custom_field_value": [
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+ { "name": "field name", "value": "content" }
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+ ]
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+ }
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+ }
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+ }
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+ },
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+ "response": {
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+ "json": {
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+ "user": {
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+ "id": "10000",
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+ "name": "John Doe",
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+ "title": "Support Agent",
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+ "disabled": false,
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+ "email": "john.doe@email.com",
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+ "created_at": "2030-01-01T00:00:00.000+00:00",
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+ "phone": "+10000000",
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+ "mobile_phone": "+10000000",
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+ "site": {
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+ "id": "1",
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+ "name": "Austin TX, USA",
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+ "location": "AUS",
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+ "description": "",
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+ "time_zone": ""
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+ },
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+ "department": {
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+ "id": "1",
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+ "name": "Support",
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+ "description": "",
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+ "default_assignee_id": "1"
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+ },
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+ "role": {
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+ "id": 1,
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+ "name": "Requester",
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+ "description": "Requester role.",
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+ "portal": true,
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+ "show_my_tasks": true
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+ },
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+ "group_ids": [1],
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+ "avatar": {
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+ "type": "initials",
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+ "color": "#fd4165",
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+ "initials": "JD"
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+ },
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+ "reports_to": {
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+ "group_id": "1",
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+ "is_user": "true",
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+ "id": "100",
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+ "name": "John Boe",
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+ "email": "john.boe@email.com",
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+ "avatar": {
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+ "type": "initials",
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+ "color": "#fd4166",
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+ "initials": "JB"
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+ }
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+ }
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+ }
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+ }
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+ }
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+ }
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+ }
@@ -27,7 +27,7 @@
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  "changes": { "$ref": "../components.json#/components/request/schemas/numbers_array" },
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  "problems": { "$ref": "../components.json#/components/request/schemas/numbers_array" },
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  "releases": { "$ref": "../components.json#/components/request/schemas/numbers_array" },
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- "configuration_item_ids": { "$ref": "../components.json#/components/request/schemas/ids_array" }
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+ "configuration_item_ids": { "$ref": "../components.json#/components/common/schemas/ids_array" }
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  }
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  }
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  }
@@ -63,15 +63,6 @@
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  }
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  }
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  }
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- },
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- "incidents": {
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- "description": "List of incidents",
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- "type": "array",
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- "items": { "allOf": [{ "$ref": "incident.json#/components/schemas/incident/response" }] }
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- },
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- "many_incidents_content": {
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- "application/json": { "schema": { "$ref": "incident.json#/components/schemas/incidents" }, "example": [{ "$ref": "../examples/incident.json#/examples/response/json" }] },
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- "application/xml": { "schema": { "$ref": "incident.json#/components/schemas/incidents" }, "example": [{ "$ref": "../examples/incident.json#/examples/response/xml" }] }
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  }
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  }
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  }
@@ -0,0 +1,53 @@
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+ {
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+ "components": {
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+ "schemas": {
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+ "user": {
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+ "request": {
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+ "type": "object",
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+ "properties": {
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+ "user": {
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+ "type": "object",
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+ "properties": {
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+ "name": { "type": "string" },
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+ "title": { "type": "string" },
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+ "email": { "type": "string", "format": "email" },
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+ "disabled": { "type": "boolean" },
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+ "phone": { "type": "string" },
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+ "mobile_phone": { "type": "string" },
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+ "role": { "$ref": "../components.json#/components/request/schemas/association_by_name" },
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+ "site": { "$ref": "../components.json#/components/request/schemas/association_by_name" },
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+ "department": { "$ref": "../components.json#/components/request/schemas/association_by_name" },
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+ "reports_to": { "$ref": "../components.json#/components/request/schemas/association_by_email" },
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+ "custom_fields_values": { "$ref": "../components.json#/components/request/schemas/custom_fields_values" }
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+ }
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+ }
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+ }
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+ },
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+ "response": {
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+ "type": "object",
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+ "properties": {
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+ "user": {
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+ "type": "object",
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+ "properties": {
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+ "id": { "$ref": "../components.json#/components/response/schemas/id" },
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+ "name": { "type": "string" },
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+ "title": { "type": "string" },
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+ "email": { "type": "string", "format": "email" },
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+ "phone": { "type": "string" },
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+ "mobile_phone": { "type": "string" },
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+ "role": { "$ref": "../components.json#/components/response/schemas/role" },
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+ "site": { "$ref": "../components.json#/components/response/schemas/site_response" },
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+ "department": { "$ref": "../components.json#/components/response/schemas/department_response" },
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+ "custom_fields_values": { "$ref": "../components.json#/components/response/schemas/custom_field_values" },
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+ "avatar": { "$ref": "../components.json#/components/response/schemas/avatar" },
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+ "reports_to": { "$ref": "../components.json#/components/response/schemas/assignee_details" },
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+ "group_ids": { "$ref": "../components.json#/components/common/schemas/ids_array" },
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+ "created_at": { "type": "string" }
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+ }
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+ }
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+ }
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+ }
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+ }
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+ }
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+ }
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+ }
@@ -3,7 +3,7 @@
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  "info": {
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  "title": "SolarWinds ITSM API",
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  "description": "All SolarWinds ITSM API definitions",
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- "version": "0.1.1",
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+ "version": "0.1.2",
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  "contact": {
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  "name": "API Support",
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  "url": "samanage.com/support",
@@ -16,12 +16,12 @@
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  ],
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  "paths": {
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  "/incidents/{id}": { "$ref": "paths/incidents/incident_by_id.json" },
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- "/incidents": { "$ref": "paths/incidents/incidents.json" }
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+ "/incidents": { "$ref": "paths/incidents/incidents.json" },
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+ "/users/{id}": { "$ref": "paths/users/user_by_id.json" },
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+ "/users": { "$ref": "paths/users/users.json" }
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  },
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  "tags": [
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- {
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- "name": "Incident",
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- "description": "Incident operations"
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- }
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+ { "name": "Incident", "description": "Incident operations" },
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+ { "name": "User", "description": "User operations" }
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  ]
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  }
@@ -0,0 +1,84 @@
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+ {
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+ "get": {
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+ "operationId": "getUserById",
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+ "description": "Get user",
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+ "tags": ["User"],
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+ "parameters": [
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+ { "$ref": "../../common/components.json#/components/request/parameters/token_param" },
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+ { "$ref": "../../common/components.json#/components/request/parameters/id_param" }
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+ ],
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+ "responses": {
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+ "200": {
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+ "description": "Object was returned correctly",
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+ "content": {
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+ "application/json": {
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+ "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/response" },
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+ "example": { "$ref": "../../common/examples/user.json#/examples/response/json" }
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+ },
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+ "application/xml": { "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/response" } }
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+ }
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+ },
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+ "400": { "description": "Bad request" },
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+ "404": { "description": "Not found" },
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+ "500": { "description": "Internal Server Error" }
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+ }
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+ },
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+ "put": {
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+ "operationId": "updateUserById",
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+ "description": "Update user with specified fields",
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+ "tags": ["User"],
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+ "parameters": [
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+ { "$ref": "../../common/components.json#/components/request/parameters/token_param" },
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+ { "$ref": "../../common/components.json#/components/request/parameters/id_param" }
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+ ],
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+ "requestBody": {
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+ "required": true,
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+ "description": "User fields to update",
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+ "content": {
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+ "application/json": {
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+ "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/request" },
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+ "example": { "$ref": "../../common/examples/user.json#/examples/request/json" }
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+ },
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+ "application/xml": { "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/request" } }
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+ }
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+ },
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+ "responses": {
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+ "200": {
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+ "description": "Object was updated correctly",
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+ "content": {
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+ "application/json": {
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+ "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/response" },
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+ "example": { "$ref": "../../common/examples/user.json#/examples/response/json" }
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+ },
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+ "application/xml": { "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/response" } }
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+ }
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+ },
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+ "400": { "description": "Bad request" },
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+ "404": { "description": "Not found" },
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+ "500": { "description": "Internal Server Error" }
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+ }
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+ },
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+ "delete": {
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+ "operationId": "deleteUserById",
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+ "description": "Delete user",
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+ "tags": ["User"],
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+ "parameters": [
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+ { "$ref": "../../common/components.json#/components/request/parameters/token_param" },
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+ { "$ref": "../../common/components.json#/components/request/parameters/id_param" }
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+ ],
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+ "responses": {
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+ "200": {
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+ "description": "Object was returned correctly",
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+ "content": {
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+ "application/json": {
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+ "example": { "messages": { "message": "Deleted user Test update" } }
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+ }
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+ }
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+ },
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+ "400": { "description": "Bad request" },
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+ "404": { "description": "Not found" },
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+ "500": { "description": "Internal Server Error" }
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+ }
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+ }
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+ }
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+
@@ -0,0 +1,69 @@
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+ {
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+ "get": {
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+ "operationId": "getUsers",
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+ "description": "List of Users",
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+ "tags": ["User"],
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+ "parameters": [
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+ { "$ref": "../../common/components.json#/components/request/parameters/token_param" }
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+ ],
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+ "responses": {
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+ "200": {
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+ "description": "Object was returned correctly",
12
+ "content": {
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+ "application/json": {
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+ "schema": {
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+ "description": "List of users",
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+ "type": "array",
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+ "items": { "allOf": [{ "$ref": "../../common/schemas/user.json#/components/schemas/user/response" }] }
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+ },
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+ "example": [{ "$ref": "../../common/examples/user.json#/examples/response/json" }]
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+ },
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+ "application/xml": {
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+ "schema": {
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+ "description": "List of users",
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+ "type": "array",
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+ "items": { "allOf": [{ "$ref": "../../common/schemas/user.json#/components/schemas/user/response" }] }
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+ }
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+ }
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+ }
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+ },
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+ "400": { "description": "Bad request" },
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+ "404": { "description": "Not found" },
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+ "500": { "description": "Server error" }
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+ }
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+ },
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+ "post": {
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+ "operationId": "createUser",
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+ "description": "Create new user",
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+ "tags": ["User"],
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+ "parameters": [
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+ { "$ref": "../../common/components.json#/components/request/parameters/token_param" }
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+ ],
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+ "requestBody": {
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+ "required": true,
44
+ "description": "User fields to fill",
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+ "content": {
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+ "application/json": {
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+ "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/request" },
48
+ "example": { "$ref": "../../common/examples/user.json#/examples/request/json" }
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+ },
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+ "application/xml": { "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/request" } }
51
+ }
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+ },
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+ "responses": {
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+ "200": {
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+ "description": "Object created and returned correctly",
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+ "content": {
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+ "application/json": {
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+ "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/response" },
59
+ "example": { "$ref": "../../common/examples/user.json#/examples/response/json" }
60
+ },
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+ "application/xml": { "schema": { "$ref": "../../common/schemas/user.json#/components/schemas/user/response" } }
62
+ }
63
+ },
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+ "400": { "description": "Bad request" },
65
+ "500": { "description": "Server error" }
66
+ }
67
+ }
68
+ }
69
+
@@ -1 +1 @@
1
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27
29
  - lib/definitions/paths/incidents/incident_by_id.json
28
30
  - lib/definitions/paths/incidents/incidents.json
31
+ - lib/definitions/paths/users/user_by_id.json
32
+ - lib/definitions/paths/users/users.json
29
33
  - lib/resolved_schema/resolved_schema.json
30
34
  - lib/solarwinds/itsm/api/definitions.rb
31
35
  homepage: https://rubygems.org/gems/solarwinds-itsm-api-definitions