roust 1.0.0
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- checksums.yaml +7 -0
- data/.gitignore +21 -0
- data/.ruby-version +1 -0
- data/Gemfile +12 -0
- data/Gemfile.lock +55 -0
- data/LICENSE +14 -0
- data/README.md +103 -0
- data/Rakefile +37 -0
- data/examples/example.rb +15 -0
- data/lib/roust/rtxmlsrv.rb +271 -0
- data/lib/roust/version.rb +3 -0
- data/lib/roust.rb +856 -0
- data/roust.gemspec +29 -0
- data/spec/mocks/ticket-1-history-long.txt +1451 -0
- data/spec/mocks/ticket-1-history-short.txt +71 -0
- data/spec/mocks/ticket-1-show.txt +31 -0
- data/spec/mocks/ticket-search-1-or-2.txt +4 -0
- data/spec/mocks/user-dan@us.example.txt +21 -0
- data/spec/spec_helper.rb +26 -0
- data/spec/ticket_spec.rb +125 -0
- metadata +141 -0
checksums.yaml
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---
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SHA1:
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metadata.gz: 513086117718e9f68a4940b63d82d3546b1c999e
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data.tar.gz: efa3079add7548468976c137b1b1cfb40525df21
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SHA512:
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metadata.gz: 4ccafda8340e695d70354798db29f7338828a2fa5d932ccb9bf8803a8aba0035ee109dbace9175d2dc78b177ddf10f9557238e503b09cd26d237a20a558e3b0c
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data.tar.gz: c1719e2fb75e59ffba44f05e5b5c24a98faa42fb625137a169a3b74063b46c45f27ac24d9847391e87999954fdf56b557c92ec9736da2fe49b6bc1592ceaef32
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data/.gitignore
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data/.ruby-version
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@@ -0,0 +1 @@
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2.0.0-p247
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data/Gemfile
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data/Gemfile.lock
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PATH
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remote: .
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specs:
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roust (1.0.0)
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archive-tar-minitar (>= 0.5)
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mail (>= 2.5.4)
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mime-types (>= 1.16)
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8
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nokogiri (>= 1.2)
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rest-client (>= 0.9)
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GEM
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remote: https://rubygems.org/
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specs:
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addressable (2.3.5)
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archive-tar-minitar (0.5.2)
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colorize (0.5.8)
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crack (0.4.1)
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safe_yaml (~> 0.9.0)
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diff-lcs (1.1.3)
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mail (2.5.4)
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mime-types (~> 1.16)
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treetop (~> 1.4.8)
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mime-types (1.25)
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mini_portile (0.5.1)
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nokogiri (1.6.0)
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mini_portile (~> 0.5.0)
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polyglot (0.3.3)
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rake (10.1.0)
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rest-client (1.6.7)
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mime-types (>= 1.16)
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rspec (2.9.0)
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rspec-core (~> 2.9.0)
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rspec-expectations (~> 2.9.0)
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rspec-mocks (~> 2.9.0)
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rspec-core (2.9.0)
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rspec-expectations (2.9.1)
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diff-lcs (~> 1.1.3)
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rspec-mocks (2.9.0)
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safe_yaml (0.9.7)
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treetop (1.4.15)
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polyglot
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polyglot (>= 0.3.1)
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webmock (1.17.1)
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addressable (>= 2.2.7)
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crack (>= 0.3.2)
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PLATFORMS
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ruby
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DEPENDENCIES
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colorize
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rake
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roust!
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rspec
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webmock
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data/LICENSE
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Copyright 2009-2013 Tom Lahti
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Copyright 2014 Bulletproof Networks
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Licensed under the Apache License, Version 2.0 (the "License");
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you may not use this file except in compliance with the License.
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You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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distributed under the License is distributed on an "AS IS" BASIS,
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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See the License for the specific language governing permissions and
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limitations under the License.
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data/README.md
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Roust
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=====
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Roust is a Ruby client for [Request Tracker](http://www.bestpractical.com/rt/)'s REST API.
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It is a fork of [rt-client](http://rubygems.org/gems/rt-client) by Tom Lahti.
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Features
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--------
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- Ticket querying using the full RT query language
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- Fetching ticket metadata (id, subject, queue, etc)
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- Fetching transactions on individual tickets (in long and short form)
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- Fetching user details
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Installing
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----------
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Ensure you have Ruby > 1.9 installed, then run:
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```
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gem install roust
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```
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Or add to your Gemfile:
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``` ruby
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gem 'roust', :git => 'git@github.com:bulletproofnetworks/roust.git'
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```
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Using
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-----
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``` ruby
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require 'roust'
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credentials = {
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:server => 'http://rt.example.org',
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:username => 'admin'
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:password => 's3cr3t'
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}
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rt = Roust.new(credentials)
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rt.authenticated? # => true
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# Query RT
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rt.list(:query => "id = 1 or id = 2") # => [["1", "A subject"], ["2", "Another subject"]]
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# Fetch ticket metadata
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rt.show("1") # => { {"cc"=>["dan@us.example", "dave@them.example"], "owner"=>"bob", "creator"=>"alice", "status"=>"open", … }
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# Fetch ticket transactions
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rt.history("1", :format => "short") # => [["1", "Ticket created by alice"], ["2", "Status changed from 'open' to 'resolved' by bob"]]
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rt.history("1", :format => "long") # => [{"id"=>"1", "ticket"=>"1", "timetaken"=>"0", "type"=>"Create", "field"=>"", "oldvalue"=>"", "newvalue"=>"", "data"=>"", "description"=>"Ticket created by alice" }, … ]
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# Fetch user details
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rt.user("dan@us.example") # => {"id"=>"user/160000", "name"=>"dan", "password"=>"********", "emailaddress"=>"dan@us.example", "realname"=>"Dan Smith", "nickname"=>"dan", … }
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```
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Developing
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----------
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To get started, clone the Roust repository locally by running:
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```
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git clone git@github.com:bulletproofnetworks/roust.git
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```
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Then pull in the dependencies:
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```
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bundle
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```
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You're now ready to run the tests:
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```
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bundle exec rake
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```
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Roust has reasonable test coverage of the core features mentioned above. It has some other features that have been ported from the original rt-client implementation that are not tested (and are probably broken). See the TODO section for more details.
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|
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Releasing
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---------
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1. Bump the version in `lib/roust/version.rb`
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2. Add an entry to `CHANGELOG.md`
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3. Run a `bundle` to update any RubyGems dependencies.
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4. `git commit` everything.
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5. git tag the version git tag X.Y.Z
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6. Build the gem with `rake build`
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TODO
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----
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- Links CRUD (linking tickets to one another)
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- User CRUD (creating + updating + deleting users)
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- Ticket comment + correspondence
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- Attachment fetching
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data/Rakefile
ADDED
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1
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#!/usr/bin/env ruby
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require 'bundler/setup'
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require 'rspec/core/rake_task'
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require 'colorize'
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RSpec::Core::RakeTask.new('spec')
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desc "build gem"
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task :build do
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build_output = `gem build roust.gemspec`
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puts build_output
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gem_filename = build_output[/File: (.*)/,1]
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pkg_path = "pkg"
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FileUtils.mkdir_p(pkg_path)
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FileUtils.mv(gem_filename, pkg_path)
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puts "Gem built in #{pkg_path}/#{gem_filename}".green
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end
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desc "push gem"
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task :push do
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filenames = Dir.glob("pkg/*.gem")
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filenames_with_times = filenames.map do |filename|
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[filename, File.mtime(filename)]
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end
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newest = filenames_with_times.sort_by { |tuple| tuple.last }.last
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newest_filename = newest.first
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command = "gem push #{newest_filename}"
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system(command)
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end
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task :default => [:spec]
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data/examples/example.rb
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#!/usr/bin/env ruby
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require 'rubygems'
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require 'rt/client' # requires ruby 1.8
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require 'pp'
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ticket_id = '1318622'
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parent_id = '1258480'
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rt = RT_Client.new
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rt.add_link(:id => ticket_id, :MemberOf => parent_id)
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links = rt.links(:id => ticket_id)
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pp links
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#!/opt/ruby-enterprise-1.8.7-2010.02/bin/ruby
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## XML RPC service to provide a cross-platform API for
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## RT ticket creation/maintenance. Essentially just a wrapper
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## around the rt/client library.
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require "rubygems" # so we can load gems
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require "rt/client" # rt-client REST library
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require "xmlrpc/server" # that's what we're doing
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require "date" # for parsing arbitrary date formats
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require "pp"
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PORT=8080
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MAX_CONN=50
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# extend the Hash class to
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# translate string keys into symbol keys
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class Hash # :nodoc:
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def remapkeys!
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n = Hash.new
|
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self.each_key do |key|
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n[key.to_sym] = self[key]
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end
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self.replace(n)
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n = nil
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$stderr.puts self.map { |k,v| "#{k} => #{v}" }
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self
|
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end
|
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end
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|
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class TicketSrv
|
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|
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def initialize
|
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end
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|
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INTERFACE = XMLRPC::interface("rt") {
|
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meth 'string add_watcher(struct)','Calls RT_Client::add_watcher'
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meth 'array attachments(struct)','Calls RT_Client::attachments'
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meth 'string comment(struct)','Calls RT_Client::comment'
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meth 'string correspond(struct)','Calls RT_Client::correspond'
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meth 'string create(struct)','Calls RT_Client::create'
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meth 'string create_user(struct)','Calls RT_Client::create_user'
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meth 'string edit(struct)','Calls RT_Client::edit'
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meth 'string edit_or_create_user(struct)','Calls RT_Client::edit_or_create_user'
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meth 'struct get_attachment(struct)','Calls RT_Client::get_attachment'
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meth 'struct history(struct)','Calls RT_Client::history (long form)'
|
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meth 'struct history_item(struct)','Calls RT_Client::history_item'
|
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meth 'array list(struct)','Calls RT_Client::list'
|
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meth 'array query(struct)','Calls RT_Client::query (long form)'
|
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meth 'struct show(struct)','Calls RT_Client::show'
|
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}
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52
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|
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# Allows watchers to be added via RT_Client::add_watcher
|
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# You need to pass :id, :addr, and optionally :type
|
55
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def add_watcher(struct)
|
56
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struct.remapkeys!
|
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if struct.has_key? :user and struct.has_key? :pass
|
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rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
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else
|
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rt = RT_Client.new
|
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end
|
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val = rt.add_watcher(struct)
|
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rt = nil
|
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val
|
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end
|
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|
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# Gets a list of attachments via RT_Client::attachments
|
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# You need to pass :id, and optionally :unnamed
|
69
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def attachments(struct)
|
70
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struct.remapkeys!
|
71
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if struct.has_key? :user and struct.has_key? :pass
|
72
|
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rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
73
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else
|
74
|
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rt = RT_Client.new
|
75
|
+
end
|
76
|
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rt = RT_Client.new
|
77
|
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val = rt.attachments(struct)
|
78
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rt = nil
|
79
|
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val
|
80
|
+
end
|
81
|
+
|
82
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# Adds comments to tickets via RT_Client::comment
|
83
|
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def comment(struct)
|
84
|
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struct.remapkeys!
|
85
|
+
if struct.has_key? :user and struct.has_key? :pass
|
86
|
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rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
87
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+
else
|
88
|
+
rt = RT_Client.new
|
89
|
+
end
|
90
|
+
val = rt.comment(struct)
|
91
|
+
rt = nil
|
92
|
+
val
|
93
|
+
end
|
94
|
+
|
95
|
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# Allows new tickets to be created via RT_Client::correspond
|
96
|
+
def correspond(struct)
|
97
|
+
struct.remapkeys!
|
98
|
+
if struct.has_key? :user and struct.has_key? :pass
|
99
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
100
|
+
else
|
101
|
+
rt = RT_Client.new
|
102
|
+
end
|
103
|
+
val = rt.correspond(struct)
|
104
|
+
rt = nil
|
105
|
+
val
|
106
|
+
end
|
107
|
+
|
108
|
+
# Allows new tickets to be created via RT_Client::create
|
109
|
+
def create(struct)
|
110
|
+
struct.remapkeys!
|
111
|
+
if struct.has_key? :user and struct.has_key? :pass
|
112
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
113
|
+
else
|
114
|
+
rt = RT_Client.new
|
115
|
+
end
|
116
|
+
val = rt.create(struct)
|
117
|
+
rt = nil
|
118
|
+
val
|
119
|
+
end
|
120
|
+
|
121
|
+
# Allows new users to be created via RT_Client::create_user
|
122
|
+
def create_user(struct)
|
123
|
+
struct.remapkeys!
|
124
|
+
if struct.has_key? :user and struct.has_key? :pass
|
125
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
126
|
+
else
|
127
|
+
rt = RT_Client.new
|
128
|
+
end
|
129
|
+
val = rt.create_user(struct)
|
130
|
+
rt = nil
|
131
|
+
val
|
132
|
+
end
|
133
|
+
|
134
|
+
# Find RT user details from email address via RT_Cleint::usersearch
|
135
|
+
def usersearch(struct)
|
136
|
+
struct.remapkeys!
|
137
|
+
if struct.has_key? :user and struct.has_key? :pass
|
138
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
139
|
+
else
|
140
|
+
rt = RT_Client.new
|
141
|
+
end
|
142
|
+
val = rt.usersearch(struct)
|
143
|
+
rt = nil
|
144
|
+
val
|
145
|
+
end
|
146
|
+
|
147
|
+
# Allows new users to be edited or created if they don't exist
|
148
|
+
def edit_or_create_user(struct)
|
149
|
+
struct.remapkeys!
|
150
|
+
if struct.has_key? :user and struct.has_key? :pass
|
151
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
152
|
+
else
|
153
|
+
rt = RT_Client.new
|
154
|
+
end
|
155
|
+
val = rt.edit_or_create_user(struct)
|
156
|
+
rt = nil
|
157
|
+
val
|
158
|
+
end
|
159
|
+
|
160
|
+
# Allows existing ticket to be modified via RT_Client::edit
|
161
|
+
def edit(struct)
|
162
|
+
struct.remapkeys!
|
163
|
+
if struct.has_key? :user and struct.has_key? :pass
|
164
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
165
|
+
else
|
166
|
+
rt = RT_Client.new
|
167
|
+
end
|
168
|
+
val = rt.edit(struct)
|
169
|
+
rt = nil
|
170
|
+
val
|
171
|
+
end
|
172
|
+
|
173
|
+
# Retrieves attachments via RT_Client::get_attachment
|
174
|
+
def get_attachment(struct)
|
175
|
+
struct.remapkeys!
|
176
|
+
if struct.has_key? :user and struct.has_key? :pass
|
177
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
178
|
+
else
|
179
|
+
rt = RT_Client.new
|
180
|
+
end
|
181
|
+
val = rt.get_attachment(struct)
|
182
|
+
rt = nil
|
183
|
+
val
|
184
|
+
end
|
185
|
+
|
186
|
+
# Gets the history of a ticket via RT_Client::history
|
187
|
+
def history(struct)
|
188
|
+
struct.remapkeys!
|
189
|
+
if struct.has_key? :user and struct.has_key? :pass
|
190
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
191
|
+
else
|
192
|
+
rt = RT_Client.new
|
193
|
+
end
|
194
|
+
val = rt.history(struct)
|
195
|
+
rt = nil
|
196
|
+
val
|
197
|
+
end
|
198
|
+
|
199
|
+
# Gets a single history item via RT_Client::history_item
|
200
|
+
def history_item(struct)
|
201
|
+
struct.remapkeys!
|
202
|
+
if struct.has_key? :user and struct.has_key? :pass
|
203
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
204
|
+
else
|
205
|
+
rt = RT_Client.new
|
206
|
+
end
|
207
|
+
val = rt.history_item(struct)
|
208
|
+
rt = nil
|
209
|
+
val
|
210
|
+
end
|
211
|
+
|
212
|
+
# Gets a list of tickets via RT_Client::list
|
213
|
+
def list(struct)
|
214
|
+
struct.remapkeys!
|
215
|
+
if struct.has_key? :user and struct.has_key? :pass
|
216
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
217
|
+
else
|
218
|
+
rt = RT_Client.new
|
219
|
+
end
|
220
|
+
val = rt.list(struct)
|
221
|
+
rt = nil
|
222
|
+
val
|
223
|
+
end
|
224
|
+
|
225
|
+
# Gets a list of tickets via RT_Client::query
|
226
|
+
def query(struct)
|
227
|
+
struct.remapkeys!
|
228
|
+
if struct.has_key? :user and struct.has_key? :pass
|
229
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
230
|
+
else
|
231
|
+
rt = RT_Client.new
|
232
|
+
end
|
233
|
+
val = rt.query(struct)
|
234
|
+
rt = nil
|
235
|
+
val
|
236
|
+
end
|
237
|
+
|
238
|
+
# Gets detail (minus history/attachments) via RT_Client::show
|
239
|
+
def show(struct)
|
240
|
+
struct.remapkeys!
|
241
|
+
if struct.has_key? :user and struct.has_key? :pass
|
242
|
+
rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass])
|
243
|
+
else
|
244
|
+
rt = RT_Client.new
|
245
|
+
end
|
246
|
+
val = rt.show(struct)
|
247
|
+
rt = nil
|
248
|
+
val
|
249
|
+
end
|
250
|
+
|
251
|
+
end # class TicketSrv
|
252
|
+
|
253
|
+
pid = fork do
|
254
|
+
Signal.trap('HUP','IGNORE')
|
255
|
+
# set up a log file
|
256
|
+
logfile = File.dirname(__FILE__) + "/ticketsrv.log"
|
257
|
+
accfile = File.dirname(__FILE__) + "/access.log"
|
258
|
+
acc = File.open(accfile,"a+")
|
259
|
+
$stderr.reopen acc # redirect $stderr to the log as well
|
260
|
+
# determine the IP address to listen on and create the server
|
261
|
+
sock = Socket.getaddrinfo(Socket.gethostname,PORT,Socket::AF_INET,Socket::SOCK_STREAM)
|
262
|
+
$s = XMLRPC::Server.new(sock[0][1], sock[0][3], MAX_CONN, logfile)
|
263
|
+
$s.set_parser(XMLRPC::XMLParser::XMLStreamParser.new)
|
264
|
+
$s.add_handler(TicketSrv::INTERFACE, TicketSrv.new)
|
265
|
+
$s.add_introspection
|
266
|
+
$s.serve # start serving
|
267
|
+
$stderr.reopen STDERR
|
268
|
+
acc.close
|
269
|
+
end
|
270
|
+
Process.detach(pid)
|
271
|
+
|