revox 0.3.0 → 0.5.0

data/lib/revox/models/assistant_create_params.rb

@@ -83,14 +83,6 @@ module Revox
       #   @return [String, nil]
       optional :email_notification_address, String, nil?: true
 
-      # @!attribute email_notification_language
-      #   The language used for the notification email content. One of "en" or "fr".
-      #   Defaults to "en".
-      #
-      #   @return [Symbol, Revox::Models::AssistantCreateParams::EmailNotificationLanguage, nil]
-      optional :email_notification_language,
-               enum: -> { Revox::AssistantCreateParams::EmailNotificationLanguage }
-
       # @!attribute email_notification_outcomes
       #   Which call outcomes trigger an email notification. E.g. ["interested",
       #   "completed", "none"]. Use "none" when outcome is null.
@@ -145,8 +137,8 @@ module Revox
       optional :from_phone_number, String, nil?: true
 
       # @!attribute human_transfer_mode
-      #   When transfer_phone_number is set: "warm" (AI bridges) or "cold" (SIP REFER;
-      #   trunk must allow REFER/PSTN). Omit or null when transfer is disabled.
+      #   When transfer_destinations is non-empty: "warm" (AI bridges) or "cold" (SIP
+      #   REFER; trunk must allow REFER/PSTN). Omit or null when transfer is disabled.
       #
       #   @return [Symbol, Revox::Models::AssistantCreateParams::HumanTransferMode, nil]
       optional :human_transfer_mode, enum: -> { Revox::AssistantCreateParams::HumanTransferMode }, nil?: true
@@ -191,6 +183,16 @@ module Revox
       #   @return [Revox::Models::AssistantCreateParams::Position, nil]
       optional :position, -> { Revox::AssistantCreateParams::Position }, nil?: true
 
+      # @!attribute precall_lookup_url
+      #   Inbound calls only. URL fetched over HTTP GET right before the call is answered,
+      #   with `{{phone}}` replaced by the caller's number in E.164 format (URL-encoded).
+      #   It must return `{"prompt_variables": {...}}` covering every `{{variable}}` the
+      #   assistant declares, otherwise the call is errored. Must be an http(s) URL
+      #   containing `{{phone}}`. When null, no lookup is performed.
+      #
+      #   @return [String, nil]
+      optional :precall_lookup_url, String, nil?: true
+
       # @!attribute prompt_flow
       #   Visual prompt constructor data (nodes, edges, positions). Used by the UI to
       #   re-open the visual editor. Does not affect call behavior — the flattened prompt
@@ -272,12 +274,16 @@ module Revox
       #   @return [Float, nil]
       optional :thinking_sound_volume, Float
 
-      # @!attribute transfer_phone_number
-      #   Phone number to transfer calls to when users request to speak to a human agent
-      #   in E.164 format (e.g. +1234567890).
+      # @!attribute transfer_destinations
+      #   Where calls can be transferred to when users ask to speak to a human. With a
+      #   single entry the assistant always transfers there; with several, it picks one at
+      #   transfer time by applying the routing rules written in the assistant's own
+      #   prompt (which refer to the destination labels). Empty or null disables transfer.
       #
-      #   @return [String, nil]
-      optional :transfer_phone_number, String, nil?: true
+      #   @return [Array<Revox::Models::AssistantCreateParams::TransferDestination>, nil]
+      optional :transfer_destinations,
+               -> { Revox::Internal::Type::ArrayOf[Revox::AssistantCreateParams::TransferDestination] },
+               nil?: true
 
       # @!attribute type
       #   Assistant kind. 'standalone' (default) is a normal assistant, 'multi-step'
@@ -331,7 +337,7 @@ module Revox
       #   @return [Revox::Models::AssistantCreateParams::Zoho, nil]
       optional :zoho, -> { Revox::AssistantCreateParams::Zoho }, nil?: true
 
-      # @!method initialize(name:, prompt:, after_call_sms_outcomes: nil, after_call_sms_prompt: nil, background_sound: nil, background_sound_volume: nil, calendly: nil, call_retry_config: nil, cartesia_dictionary_pronunciation_id: nil, custom_tools: nil, email_notification_address: nil, email_notification_language: nil, email_notification_outcomes: nil, end_of_call_sentence: nil, faq_items: nil, first_sentence: nil, first_sentence_delay_ms: nil, first_sentence_mode: nil, from_phone_number: nil, human_transfer_mode: nil, ivr_navigation_enabled: nil, llm_model: nil, logo_url: nil, max_call_duration_secs: nil, max_duration_end_message: nil, position: nil, prompt_flow: nil, slack: nil, sms_enabled: nil, sms_template: nil, structured_output_config: nil, structured_output_prompt: nil, stt_context: nil, stt_model: nil, thinking_sound: nil, thinking_sound_probability: nil, thinking_sound_volume: nil, transfer_phone_number: nil, type: nil, voice: nil, voicemail_message: nil, voicemail_sms_prompt: nil, warm_transfer_summary_instructions: nil, webhook_url: nil, zoho: nil, request_options: {})
+      # @!method initialize(name:, prompt:, after_call_sms_outcomes: nil, after_call_sms_prompt: nil, background_sound: nil, background_sound_volume: nil, calendly: nil, call_retry_config: nil, cartesia_dictionary_pronunciation_id: nil, custom_tools: nil, email_notification_address: nil, email_notification_outcomes: nil, end_of_call_sentence: nil, faq_items: nil, first_sentence: nil, first_sentence_delay_ms: nil, first_sentence_mode: nil, from_phone_number: nil, human_transfer_mode: nil, ivr_navigation_enabled: nil, llm_model: nil, logo_url: nil, max_call_duration_secs: nil, max_duration_end_message: nil, position: nil, precall_lookup_url: nil, prompt_flow: nil, slack: nil, sms_enabled: nil, sms_template: nil, structured_output_config: nil, structured_output_prompt: nil, stt_context: nil, stt_model: nil, thinking_sound: nil, thinking_sound_probability: nil, thinking_sound_volume: nil, transfer_destinations: nil, type: nil, voice: nil, voicemail_message: nil, voicemail_sms_prompt: nil, warm_transfer_summary_instructions: nil, webhook_url: nil, zoho: nil, request_options: {})
       #   Some parameter documentations has been truncated, see
       #   {Revox::Models::AssistantCreateParams} for more details.
       #
@@ -357,8 +363,6 @@ module Revox
       #
       #   @param email_notification_address [String, nil] Email address(es) to receive notifications when a call ends with a matching outc
       #
-      #   @param email_notification_language [Symbol, Revox::Models::AssistantCreateParams::EmailNotificationLanguage] The language used for the notification email content. One of "en" or "fr". Defau
-      #
       #   @param email_notification_outcomes [Array<Symbol, Revox::Models::AssistantCreateParams::EmailNotificationOutcome>, nil] Which call outcomes trigger an email notification. E.g. ["interested", "complete
       #
       #   @param end_of_call_sentence [String] Optional message to say when the agent decides to end the call.
@@ -373,7 +377,7 @@ module Revox
       #
       #   @param from_phone_number [String, nil] Override the default outbound phone number for calls placed with this assistant.
       #
-      #   @param human_transfer_mode [Symbol, Revox::Models::AssistantCreateParams::HumanTransferMode, nil] When transfer_phone_number is set: "warm" (AI bridges) or "cold" (SIP REFER; tru
+      #   @param human_transfer_mode [Symbol, Revox::Models::AssistantCreateParams::HumanTransferMode, nil] When transfer_destinations is non-empty: "warm" (AI bridges) or "cold" (SIP REFE
       #
       #   @param ivr_navigation_enabled [Boolean] Enable IVR navigation tools. When enabled, the assistant can send DTMF tones and
       #
@@ -387,6 +391,8 @@ module Revox
       #
       #   @param position [Revox::Models::AssistantCreateParams::Position, nil] Canvas position of this assistant's node in its multi-step flow editor.
       #
+      #   @param precall_lookup_url [String, nil] Inbound calls only. URL fetched over HTTP GET right before the call is answered,
+      #
       #   @param prompt_flow [Revox::Models::AssistantCreateParams::PromptFlow, nil] Visual prompt constructor data (nodes, edges, positions). Used by the UI to re-o
       #
       #   @param slack [Revox::Models::AssistantCreateParams::Slack, nil] Slack notification config. When set, posts a message to the chosen channel after
@@ -409,7 +415,7 @@ module Revox
       #
       #   @param thinking_sound_volume [Float] Volume of the thinking sound (0 = silent, 1 = max).
       #
-      #   @param transfer_phone_number [String, nil] Phone number to transfer calls to when users request to speak to a human agent i
+      #   @param transfer_destinations [Array<Revox::Models::AssistantCreateParams::TransferDestination>, nil] Where calls can be transferred to when users ask to speak to a human. With a sin
       #
       #   @param type [Symbol, Revox::Models::AssistantCreateParams::Type] Assistant kind. 'standalone' (default) is a normal assistant, 'multi-step' orche
       #
@@ -434,9 +440,6 @@ module Revox
         INTERESTED = :interested
         COMPLETED = :completed
         REQUESTED_CALLBACK_LATER = :requested_callback_later
-        REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-        DO_NOT_CONTACT = :do_not_contact
-        AI_AVERSE = :ai_averse
         NONE = :none
 
         # @!method self.values
@@ -564,7 +567,8 @@ module Revox
           required :calling_window_start_time, String
 
           # @!attribute retry_delay_seconds
-          #   Delay between retry attempts in seconds. Default: 7200 (2 hours).
+          #   Delay between retry attempts in seconds. 0 retries as soon as the calling window
+          #   allows. Default: 7200 (2 hours).
           #
           #   @return [Integer]
           required :retry_delay_seconds, Integer
@@ -578,7 +582,7 @@ module Revox
           #
           #   @param calling_window_start_time [String] Start time for the calling window in the recipient's timezone (or timezone_overr
           #
-          #   @param retry_delay_seconds [Integer] Delay between retry attempts in seconds. Default: 7200 (2 hours).
+          #   @param retry_delay_seconds [Integer] Delay between retry attempts in seconds. 0 retries as soon as the calling window
         end
       end
 
@@ -756,18 +760,6 @@ module Revox
         end
       end
 
-      # The language used for the notification email content. One of "en" or "fr".
-      # Defaults to "en".
-      module EmailNotificationLanguage
-        extend Revox::Internal::Type::Enum
-
-        EN = :en
-        FR = :fr
-
-        # @!method self.values
-        #   @return [Array<Symbol>]
-      end
-
       module EmailNotificationOutcome
         extend Revox::Internal::Type::Enum
 
@@ -775,9 +767,6 @@ module Revox
         INTERESTED = :interested
         COMPLETED = :completed
         REQUESTED_CALLBACK_LATER = :requested_callback_later
-        REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-        DO_NOT_CONTACT = :do_not_contact
-        AI_AVERSE = :ai_averse
         NONE = :none
 
         # @!method self.values
@@ -815,8 +804,8 @@ module Revox
         #   @return [Array<Symbol>]
       end
 
-      # When transfer_phone_number is set: "warm" (AI bridges) or "cold" (SIP REFER;
-      # trunk must allow REFER/PSTN). Omit or null when transfer is disabled.
+      # When transfer_destinations is non-empty: "warm" (AI bridges) or "cold" (SIP
+      # REFER; trunk must allow REFER/PSTN). Omit or null when transfer is disabled.
       module HumanTransferMode
         extend Revox::Internal::Type::Enum
 
@@ -1102,11 +1091,13 @@ module Revox
       end
 
       class Slack < Revox::Internal::Type::BaseModel
-        # @!attribute channel_id
-        #   The Slack channel ID where the notification will be posted.
+        # @!attribute channels
+        #   The Slack channels eligible to receive the notification. When more than one is
+        #   configured, the agent prompt may define routing rules to narrow it down per
+        #   call; with no such rules every channel here is notified.
         #
-        #   @return [String]
-        required :channel_id, String
+        #   @return [Array<Revox::Models::AssistantCreateParams::Slack::Channel>]
+        required :channels, -> { Revox::Internal::Type::ArrayOf[Revox::AssistantCreateParams::Slack::Channel] }
 
         # @!attribute connection_id
         #   The Nango connection ID linking the org's Slack workspace to Revox.
@@ -1122,40 +1113,55 @@ module Revox
         required :outcomes,
                  -> { Revox::Internal::Type::ArrayOf[enum: Revox::AssistantCreateParams::Slack::Outcome] }
 
-        # @!attribute channel_name
-        #   Human-readable Slack channel name, cached for display in the UI.
-        #
-        #   @return [String, nil]
-        optional :channel_name, String, nil?: true
-
         # @!attribute template
         #   Optional message template. Supports {{summary}}, {{outcome}}, {{phone}},
         #   {{call_url}}, {{assistant_name}}, {{campaign_name}}, {{first_name}},
-        #   {{last_name}}, {{email}}, {{company}}, {{contact_name}}, {{contact_line}}, plus
-        #   prompt_variables and structured_output keys. When null/empty a default template
-        #   is used.
+        #   {{last_name}}, {{email}}, {{company}}, {{job_title}}, {{contact_name}},
+        #   {{contact_line}}, plus prompt_variables and structured_output keys. When
+        #   null/empty a default template is used.
         #
         #   @return [String, nil]
         optional :template, String, nil?: true
 
-        # @!method initialize(channel_id:, connection_id:, outcomes:, channel_name: nil, template: nil)
+        # @!method initialize(channels:, connection_id:, outcomes:, template: nil)
         #   Some parameter documentations has been truncated, see
         #   {Revox::Models::AssistantCreateParams::Slack} for more details.
         #
         #   Slack notification config. When set, posts a message to the chosen channel after
         #   a call ends with one of the configured outcomes.
         #
-        #   @param channel_id [String] The Slack channel ID where the notification will be posted.
+        #   @param channels [Array<Revox::Models::AssistantCreateParams::Slack::Channel>] The Slack channels eligible to receive the notification. When more than one is c
         #
         #   @param connection_id [String] The Nango connection ID linking the org's Slack workspace to Revox.
         #
         #   @param outcomes [Array<Symbol, Revox::Models::AssistantCreateParams::Slack::Outcome>] Which call outcomes trigger a Slack notification (e.g. ['interested', 'none']).
         #
-        #   @param channel_name [String, nil] Human-readable Slack channel name, cached for display in the UI.
-        #
         #   @param template [String, nil] Optional message template. Supports {{summary}}, {{outcome}}, {{phone}},
         #   {{call\_
 
+        class Channel < Revox::Internal::Type::BaseModel
+          # @!attribute id
+          #   The Slack channel ID (e.g. 'C01234567').
+          #
+          #   @return [String]
+          required :id, String
+
+          # @!attribute name
+          #   Human-readable Slack channel name, cached for display in the UI and given to the
+          #   LLM when the agent prompt routes by channel name.
+          #
+          #   @return [String, nil]
+          optional :name, String, nil?: true
+
+          # @!method initialize(id:, name: nil)
+          #   Some parameter documentations has been truncated, see
+          #   {Revox::Models::AssistantCreateParams::Slack::Channel} for more details.
+          #
+          #   @param id [String] The Slack channel ID (e.g. 'C01234567').
+          #
+          #   @param name [String, nil] Human-readable Slack channel name, cached for display in the UI and given to the
+        end
+
         module Outcome
           extend Revox::Internal::Type::Enum
 
@@ -1163,9 +1169,6 @@ module Revox
           INTERESTED = :interested
           COMPLETED = :completed
           REQUESTED_CALLBACK_LATER = :requested_callback_later
-          REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-          DO_NOT_CONTACT = :do_not_contact
-          AI_AVERSE = :ai_averse
           NONE = :none
 
           # @!method self.values
@@ -1288,6 +1291,29 @@ module Revox
         #   @return [Array<Symbol>]
       end
 
+      class TransferDestination < Revox::Internal::Type::BaseModel
+        # @!attribute label
+        #   Human-meaningful name for this destination (e.g. "Sales"). The assistant's
+        #   prompt refers to these labels when describing who to transfer to.
+        #
+        #   @return [String]
+        required :label, String
+
+        # @!attribute phone_number
+        #   Destination phone number in E.164 format (e.g. +1234567890).
+        #
+        #   @return [String]
+        required :phone_number, String
+
+        # @!method initialize(label:, phone_number:)
+        #   Some parameter documentations has been truncated, see
+        #   {Revox::Models::AssistantCreateParams::TransferDestination} for more details.
+        #
+        #   @param label [String] Human-meaningful name for this destination (e.g. "Sales"). The assistant's promp
+        #
+        #   @param phone_number [String] Destination phone number in E.164 format (e.g. +1234567890).
+      end
+
       # Assistant kind. 'standalone' (default) is a normal assistant, 'multi-step'
       # orchestrates a flow of sub-assistants, 'sub-assistant' is a step inside a
       # multi-step flow (hidden from the assistants list). Flow transitions are managed
@@ -1325,7 +1351,7 @@ module Revox
 
         # @!attribute speed
         #   The speed of the voice. Range depends on provider: Cartesia 0.6–1.5, ElevenLabs
-        #   0.7–1.2. Default is 1.0.
+        #   0.7–1.2, Gradium 0.6–1.5. Default is 1.0.
         #
         #   @return [Float, nil]
         optional :speed, Float
@@ -1362,6 +1388,7 @@ module Revox
 
           CARTESIA = :cartesia
           ELEVENLABS = :elevenlabs
+          GRADIUM = :gradium
 
           # @!method self.values
           #   @return [Array<Symbol>]
@@ -1478,9 +1505,6 @@ module Revox
           INTERESTED = :interested
           COMPLETED = :completed
           REQUESTED_CALLBACK_LATER = :requested_callback_later
-          REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-          DO_NOT_CONTACT = :do_not_contact
-          AI_AVERSE = :ai_averse
           NONE = :none
 
           # @!method self.values

data/lib/revox/models/assistant_create_response.rb

@@ -89,13 +89,6 @@ module Revox
         #   @return [String, nil]
         required :email_notification_address, String, nil?: true
 
-        # @!attribute email_notification_language
-        #   The language used for the notification email content. One of "en" or "fr".
-        #
-        #   @return [Symbol, Revox::Models::AssistantCreateResponse::Assistant::EmailNotificationLanguage]
-        required :email_notification_language,
-                 enum: -> { Revox::Models::AssistantCreateResponse::Assistant::EmailNotificationLanguage }
-
         # @!attribute email_notification_outcomes
         #   Which call outcomes trigger an email notification. E.g. ["interested",
         #   "completed", "none"]. Use "none" when outcome is null.
@@ -135,8 +128,8 @@ module Revox
         required :from_phone_number, String, nil?: true
 
         # @!attribute human_transfer_mode
-        #   Warm or cold transfer when transfer_phone_number is set; null when transfer is
-        #   not configured.
+        #   Warm or cold transfer when transfer_destinations is non-empty; null when
+        #   transfer is not configured.
         #
         #   @return [Symbol, Revox::Models::AssistantCreateResponse::Assistant::HumanTransferMode, nil]
         required :human_transfer_mode,
@@ -192,6 +185,13 @@ module Revox
         #   @return [Revox::Models::AssistantCreateResponse::Assistant::Position, nil]
         required :position, -> { Revox::Models::AssistantCreateResponse::Assistant::Position }, nil?: true
 
+        # @!attribute precall_lookup_url
+        #   URL fetched before an inbound call is answered to resolve the assistant's prompt
+        #   variables. Null when no lookup is configured.
+        #
+        #   @return [String, nil]
+        required :precall_lookup_url, String, nil?: true
+
         # @!attribute prompt
         #
         #   @return [String]
@@ -275,11 +275,14 @@ module Revox
         #   @return [Float]
         required :thinking_sound_volume, Float
 
-        # @!attribute transfer_phone_number
-        #   Phone number to transfer calls to when users request to speak to a human agent.
+        # @!attribute transfer_destinations
+        #   Where calls can be transferred to when users ask to speak to a human. Null or
+        #   empty when transfer is not configured.
         #
-        #   @return [String, nil]
-        required :transfer_phone_number, String, nil?: true
+        #   @return [Array<Revox::Models::AssistantCreateResponse::Assistant::TransferDestination>, nil]
+        required :transfer_destinations,
+                 -> { Revox::Internal::Type::ArrayOf[Revox::Models::AssistantCreateResponse::Assistant::TransferDestination] },
+                 nil?: true
 
         # @!attribute type
         #
@@ -340,6 +343,11 @@ module Revox
         optional :faq_items,
                  -> { Revox::Internal::Type::ArrayOf[Revox::Models::AssistantCreateResponse::Assistant::FaqItem] }
 
+        # @!attribute is_inbound_receptionist
+        #
+        #   @return [Boolean, nil]
+        optional :is_inbound_receptionist, Revox::Internal::Type::Boolean
+
         # @!attribute is_realestate_assistant
         #
         #   @return [Boolean, nil]
@@ -350,7 +358,7 @@ module Revox
         #   @return [Float, nil]
         optional :pending_faq_count, Float
 
-        # @!method initialize(id:, after_call_sms_outcomes:, after_call_sms_prompt:, background_sound:, background_sound_volume:, calendly:, call_retry_config:, cartesia_dictionary_pronunciation_id:, created_at:, custom_tools:, email_notification_address:, email_notification_language:, email_notification_outcomes:, end_of_call_sentence:, first_sentence:, first_sentence_delay_ms:, first_sentence_mode:, from_phone_number:, human_transfer_mode:, ivr_navigation_enabled:, llm_model:, logo_url:, max_call_duration_secs:, max_duration_end_message:, name:, organization_id:, position:, prompt:, prompt_flow:, slack:, sms_enabled:, sms_template:, structured_output_config:, structured_output_prompt:, stt_context:, stt_model:, thinking_sound:, thinking_sound_probability:, thinking_sound_volume:, transfer_phone_number:, type:, updated_at:, voice:, voicemail_message:, voicemail_sms_prompt:, warm_transfer_summary_instructions:, webhook_url:, zoho:, created_by: nil, faq_items: nil, is_realestate_assistant: nil, pending_faq_count: nil)
+        # @!method initialize(id:, after_call_sms_outcomes:, after_call_sms_prompt:, background_sound:, background_sound_volume:, calendly:, call_retry_config:, cartesia_dictionary_pronunciation_id:, created_at:, custom_tools:, email_notification_address:, email_notification_outcomes:, end_of_call_sentence:, first_sentence:, first_sentence_delay_ms:, first_sentence_mode:, from_phone_number:, human_transfer_mode:, ivr_navigation_enabled:, llm_model:, logo_url:, max_call_duration_secs:, max_duration_end_message:, name:, organization_id:, position:, precall_lookup_url:, prompt:, prompt_flow:, slack:, sms_enabled:, sms_template:, structured_output_config:, structured_output_prompt:, stt_context:, stt_model:, thinking_sound:, thinking_sound_probability:, thinking_sound_volume:, transfer_destinations:, type:, updated_at:, voice:, voicemail_message:, voicemail_sms_prompt:, warm_transfer_summary_instructions:, webhook_url:, zoho:, created_by: nil, faq_items: nil, is_inbound_receptionist: nil, is_realestate_assistant: nil, pending_faq_count: nil)
         #   Some parameter documentations has been truncated, see
         #   {Revox::Models::AssistantCreateResponse::Assistant} for more details.
         #
@@ -376,8 +384,6 @@ module Revox
         #
         #   @param email_notification_address [String, nil] Email address(es) to receive notifications when a call ends with a matching outc
         #
-        #   @param email_notification_language [Symbol, Revox::Models::AssistantCreateResponse::Assistant::EmailNotificationLanguage] The language used for the notification email content. One of "en" or "fr".
-        #
         #   @param email_notification_outcomes [Array<Symbol, Revox::Models::AssistantCreateResponse::Assistant::EmailNotificationOutcome>, nil] Which call outcomes trigger an email notification. E.g. ["interested", "complete
         #
         #   @param end_of_call_sentence [String, nil]
@@ -390,7 +396,7 @@ module Revox
         #
         #   @param from_phone_number [String, nil] Override the default outbound phone number for calls placed with this assistant.
         #
-        #   @param human_transfer_mode [Symbol, Revox::Models::AssistantCreateResponse::Assistant::HumanTransferMode, nil] Warm or cold transfer when transfer_phone_number is set; null when transfer is n
+        #   @param human_transfer_mode [Symbol, Revox::Models::AssistantCreateResponse::Assistant::HumanTransferMode, nil] Warm or cold transfer when transfer_destinations is non-empty; null when transfe
         #
         #   @param ivr_navigation_enabled [Boolean] Enable IVR navigation tools. When enabled, the assistant can send DTMF tones and
         #
@@ -408,6 +414,8 @@ module Revox
         #
         #   @param position [Revox::Models::AssistantCreateResponse::Assistant::Position, nil]
         #
+        #   @param precall_lookup_url [String, nil] URL fetched before an inbound call is answered to resolve the assistant's prompt
+        #
         #   @param prompt [String]
         #
         #   @param prompt_flow [Revox::Models::AssistantCreateResponse::Assistant::PromptFlow, nil]
@@ -432,7 +440,7 @@ module Revox
         #
         #   @param thinking_sound_volume [Float] Volume of the thinking sound (0 = silent, 1 = max).
         #
-        #   @param transfer_phone_number [String, nil] Phone number to transfer calls to when users request to speak to a human agent.
+        #   @param transfer_destinations [Array<Revox::Models::AssistantCreateResponse::Assistant::TransferDestination>, nil] Where calls can be transferred to when users ask to speak to a human. Null or em
         #
         #   @param type [Symbol, Revox::Models::AssistantCreateResponse::Assistant::Type]
         #
@@ -454,6 +462,8 @@ module Revox
         #
         #   @param faq_items [Array<Revox::Models::AssistantCreateResponse::Assistant::FaqItem>]
         #
+        #   @param is_inbound_receptionist [Boolean]
+        #
         #   @param is_realestate_assistant [Boolean]
         #
         #   @param pending_faq_count [Float]
@@ -465,9 +475,6 @@ module Revox
           INTERESTED = :interested
           COMPLETED = :completed
           REQUESTED_CALLBACK_LATER = :requested_callback_later
-          REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-          DO_NOT_CONTACT = :do_not_contact
-          AI_AVERSE = :ai_averse
           NONE = :none
 
           # @!method self.values
@@ -600,7 +607,8 @@ module Revox
             required :calling_window_start_time, String
 
             # @!attribute retry_delay_seconds
-            #   Delay between retry attempts in seconds. Default: 7200 (2 hours).
+            #   Delay between retry attempts in seconds. 0 retries as soon as the calling window
+            #   allows. Default: 7200 (2 hours).
             #
             #   @return [Integer]
             required :retry_delay_seconds, Integer
@@ -614,7 +622,7 @@ module Revox
             #
             #   @param calling_window_start_time [String] Start time for the calling window in the recipient's timezone (or timezone_overr
             #
-            #   @param retry_delay_seconds [Integer] Delay between retry attempts in seconds. Default: 7200 (2 hours).
+            #   @param retry_delay_seconds [Integer] Delay between retry attempts in seconds. 0 retries as soon as the calling window
           end
         end
 
@@ -797,19 +805,6 @@ module Revox
           end
         end
 
-        # The language used for the notification email content. One of "en" or "fr".
-        #
-        # @see Revox::Models::AssistantCreateResponse::Assistant#email_notification_language
-        module EmailNotificationLanguage
-          extend Revox::Internal::Type::Enum
-
-          EN = :en
-          FR = :fr
-
-          # @!method self.values
-          #   @return [Array<Symbol>]
-        end
-
         module EmailNotificationOutcome
           extend Revox::Internal::Type::Enum
 
@@ -817,9 +812,6 @@ module Revox
           INTERESTED = :interested
           COMPLETED = :completed
           REQUESTED_CALLBACK_LATER = :requested_callback_later
-          REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-          DO_NOT_CONTACT = :do_not_contact
-          AI_AVERSE = :ai_averse
           NONE = :none
 
           # @!method self.values
@@ -838,8 +830,8 @@ module Revox
           #   @return [Array<Symbol>]
         end
 
-        # Warm or cold transfer when transfer_phone_number is set; null when transfer is
-        # not configured.
+        # Warm or cold transfer when transfer_destinations is non-empty; null when
+        # transfer is not configured.
         #
         # @see Revox::Models::AssistantCreateResponse::Assistant#human_transfer_mode
         module HumanTransferMode
@@ -1129,11 +1121,14 @@ module Revox
 
         # @see Revox::Models::AssistantCreateResponse::Assistant#slack
         class Slack < Revox::Internal::Type::BaseModel
-          # @!attribute channel_id
-          #   The Slack channel ID where the notification will be posted.
+          # @!attribute channels
+          #   The Slack channels eligible to receive the notification. When more than one is
+          #   configured, the agent prompt may define routing rules to narrow it down per
+          #   call; with no such rules every channel here is notified.
           #
-          #   @return [String]
-          required :channel_id, String
+          #   @return [Array<Revox::Models::AssistantCreateResponse::Assistant::Slack::Channel>]
+          required :channels,
+                   -> { Revox::Internal::Type::ArrayOf[Revox::Models::AssistantCreateResponse::Assistant::Slack::Channel] }
 
           # @!attribute connection_id
           #   The Nango connection ID linking the org's Slack workspace to Revox.
@@ -1149,37 +1144,53 @@ module Revox
           required :outcomes,
                    -> { Revox::Internal::Type::ArrayOf[enum: Revox::Models::AssistantCreateResponse::Assistant::Slack::Outcome] }
 
-          # @!attribute channel_name
-          #   Human-readable Slack channel name, cached for display in the UI.
-          #
-          #   @return [String, nil]
-          optional :channel_name, String, nil?: true
-
           # @!attribute template
           #   Optional message template. Supports {{summary}}, {{outcome}}, {{phone}},
           #   {{call_url}}, {{assistant_name}}, {{campaign_name}}, {{first_name}},
-          #   {{last_name}}, {{email}}, {{company}}, {{contact_name}}, {{contact_line}}, plus
-          #   prompt_variables and structured_output keys. When null/empty a default template
-          #   is used.
+          #   {{last_name}}, {{email}}, {{company}}, {{job_title}}, {{contact_name}},
+          #   {{contact_line}}, plus prompt_variables and structured_output keys. When
+          #   null/empty a default template is used.
           #
           #   @return [String, nil]
           optional :template, String, nil?: true
 
-          # @!method initialize(channel_id:, connection_id:, outcomes:, channel_name: nil, template: nil)
+          # @!method initialize(channels:, connection_id:, outcomes:, template: nil)
           #   Some parameter documentations has been truncated, see
           #   {Revox::Models::AssistantCreateResponse::Assistant::Slack} for more details.
           #
-          #   @param channel_id [String] The Slack channel ID where the notification will be posted.
+          #   @param channels [Array<Revox::Models::AssistantCreateResponse::Assistant::Slack::Channel>] The Slack channels eligible to receive the notification. When more than one is c
           #
           #   @param connection_id [String] The Nango connection ID linking the org's Slack workspace to Revox.
           #
           #   @param outcomes [Array<Symbol, Revox::Models::AssistantCreateResponse::Assistant::Slack::Outcome>] Which call outcomes trigger a Slack notification (e.g. ['interested', 'none']).
           #
-          #   @param channel_name [String, nil] Human-readable Slack channel name, cached for display in the UI.
-          #
           #   @param template [String, nil] Optional message template. Supports {{summary}}, {{outcome}}, {{phone}},
           #   {{call\_
 
+          class Channel < Revox::Internal::Type::BaseModel
+            # @!attribute id
+            #   The Slack channel ID (e.g. 'C01234567').
+            #
+            #   @return [String]
+            required :id, String
+
+            # @!attribute name
+            #   Human-readable Slack channel name, cached for display in the UI and given to the
+            #   LLM when the agent prompt routes by channel name.
+            #
+            #   @return [String, nil]
+            optional :name, String, nil?: true
+
+            # @!method initialize(id:, name: nil)
+            #   Some parameter documentations has been truncated, see
+            #   {Revox::Models::AssistantCreateResponse::Assistant::Slack::Channel} for more
+            #   details.
+            #
+            #   @param id [String] The Slack channel ID (e.g. 'C01234567').
+            #
+            #   @param name [String, nil] Human-readable Slack channel name, cached for display in the UI and given to the
+          end
+
           module Outcome
             extend Revox::Internal::Type::Enum
 
@@ -1187,9 +1198,6 @@ module Revox
             INTERESTED = :interested
             COMPLETED = :completed
             REQUESTED_CALLBACK_LATER = :requested_callback_later
-            REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-            DO_NOT_CONTACT = :do_not_contact
-            AI_AVERSE = :ai_averse
             NONE = :none
 
             # @!method self.values
@@ -1317,6 +1325,22 @@ module Revox
           #   @return [Array<Symbol>]
         end
 
+        class TransferDestination < Revox::Internal::Type::BaseModel
+          # @!attribute label
+          #
+          #   @return [String]
+          required :label, String
+
+          # @!attribute phone_number
+          #
+          #   @return [String]
+          required :phone_number, String
+
+          # @!method initialize(label:, phone_number:)
+          #   @param label [String]
+          #   @param phone_number [String]
+        end
+
         # @see Revox::Models::AssistantCreateResponse::Assistant#type
         module Type
           extend Revox::Internal::Type::Enum
@@ -1352,7 +1376,7 @@ module Revox
 
           # @!attribute speed
           #   The speed of the voice. Range depends on provider: Cartesia 0.6–1.5, ElevenLabs
-          #   0.7–1.2. Default is 1.0.
+          #   0.7–1.2, Gradium 0.6–1.5. Default is 1.0.
           #
           #   @return [Float, nil]
           optional :speed, Float
@@ -1386,6 +1410,7 @@ module Revox
 
             CARTESIA = :cartesia
             ELEVENLABS = :elevenlabs
+            GRADIUM = :gradium
 
             # @!method self.values
             #   @return [Array<Symbol>]
@@ -1500,9 +1525,6 @@ module Revox
             INTERESTED = :interested
             COMPLETED = :completed
             REQUESTED_CALLBACK_LATER = :requested_callback_later
-            REQUESTED_CALLBACK_NEW_NUMBER = :requested_callback_new_number
-            DO_NOT_CONTACT = :do_not_contact
-            AI_AVERSE = :ai_averse
             NONE = :none
 
             # @!method self.values