rcrewai 0.1.0 → 0.2.0

data/docs/examples/ecommerce-operations.md

@@ -0,0 +1,990 @@
+---
+layout: example
+title: E-commerce Operations
+description: Product listing optimization, inventory management, customer insights, and automated operations for e-commerce platforms
+---
+
+# E-commerce Operations
+
+This example demonstrates a comprehensive e-commerce operations management system using RCrewAI agents to handle product optimization, inventory management, customer analytics, pricing strategies, and automated operations across multiple sales channels.
+
+## Overview
+
+Our e-commerce operations team includes:
+- **Product Manager** - Product listing optimization and catalog management
+- **Inventory Specialist** - Stock management and demand forecasting
+- **Pricing Strategist** - Dynamic pricing and competitive analysis
+- **Customer Analytics Specialist** - Customer behavior and segmentation
+- **Marketing Automation Expert** - Campaign management and personalization
+- **Operations Coordinator** - Cross-channel coordination and workflow optimization
+
+## Complete Implementation
+
+```ruby
+require 'rcrewai'
+require 'json'
+require 'csv'
+
+# Configure RCrewAI for e-commerce operations
+RCrewAI.configure do |config|
+  config.llm_provider = :openai
+  config.temperature = 0.3  # Balanced for operational precision
+end
+
+# ===== E-COMMERCE OPERATIONS TOOLS =====
+
+# Product Catalog Management Tool
+class ProductCatalogTool < RCrewAI::Tools::Base
+  def initialize(**options)
+    super
+    @name = 'product_catalog_manager'
+    @description = 'Manage product listings, descriptions, and catalog optimization'
+    @product_database = {}
+    @category_mappings = {}
+  end
+  
+  def execute(**params)
+    action = params[:action]
+    
+    case action
+    when 'optimize_listing'
+      optimize_product_listing(params[:product_id], params[:optimization_data])
+    when 'update_inventory'
+      update_inventory_levels(params[:product_id], params[:quantity], params[:warehouse_id])
+    when 'analyze_performance'
+      analyze_product_performance(params[:product_id], params[:timeframe])
+    when 'generate_descriptions'
+      generate_product_descriptions(params[:products])
+    when 'category_analysis'
+      analyze_category_performance(params[:category])
+    else
+      "Product catalog: Unknown action #{action}"
+    end
+  end
+  
+  private
+  
+  def optimize_product_listing(product_id, optimization_data)
+    # Simulate product listing optimization
+    {
+      product_id: product_id,
+      original_title: "Basic Product Title",
+      optimized_title: "Premium Quality [Product] - Best Value with Free Shipping",
+      seo_keywords: ["premium", "best value", "free shipping", "quality"],
+      description_length: 250,
+      bullet_points: 5,
+      optimization_score: 85,
+      estimated_conversion_lift: "12-18%"
+    }.to_json
+  end
+  
+  def update_inventory_levels(product_id, quantity, warehouse_id)
+    # Simulate inventory update
+    {
+      product_id: product_id,
+      warehouse_id: warehouse_id,
+      previous_quantity: 45,
+      new_quantity: quantity,
+      reorder_point: 20,
+      status: quantity > 20 ? "in_stock" : "low_stock",
+      next_reorder_date: Date.today + 7,
+      supplier_info: { lead_time: 14, min_order: 100 }
+    }.to_json
+  end
+  
+  def analyze_product_performance(product_id, timeframe)
+    # Simulate product performance analysis
+    {
+      product_id: product_id,
+      timeframe: timeframe,
+      total_sales: 1247,
+      revenue: 24_940.00,
+      conversion_rate: 3.8,
+      average_rating: 4.3,
+      return_rate: 2.1,
+      profit_margin: 35.5,
+      competitive_position: "top_quartile",
+      recommendations: [
+        "Increase advertising spend - high ROI",
+        "Consider bundle offers",
+        "Optimize for mobile conversion"
+      ]
+    }.to_json
+  end
+  
+  def generate_product_descriptions(products)
+    # Simulate AI-powered description generation
+    {
+      processed_products: products.length,
+      generated_descriptions: products.length,
+      seo_optimized: true,
+      average_word_count: 180,
+      keyword_density: "2.5%",
+      readability_score: 82,
+      estimated_completion_time: "#{products.length * 2} minutes"
+    }.to_json
+  end
+end
+
+# Inventory Management Tool
+class InventoryManagementTool < RCrewAI::Tools::Base
+  def initialize(**options)
+    super
+    @name = 'inventory_manager'
+    @description = 'Manage inventory levels, demand forecasting, and supplier relationships'
+    @inventory_data = {}
+    @demand_forecasts = {}
+  end
+  
+  def execute(**params)
+    action = params[:action]
+    
+    case action
+    when 'demand_forecast'
+      forecast_demand(params[:product_id], params[:timeframe])
+    when 'reorder_analysis'
+      analyze_reorder_points(params[:category] || 'all')
+    when 'supplier_optimization'
+      optimize_supplier_relationships(params[:supplier_criteria])
+    when 'inventory_turnover'
+      calculate_inventory_turnover(params[:timeframe])
+    when 'stockout_prevention'
+      prevent_stockouts(params[:risk_threshold])
+    else
+      "Inventory management: Unknown action #{action}"
+    end
+  end
+  
+  private
+  
+  def forecast_demand(product_id, timeframe)
+    # Simulate demand forecasting
+    {
+      product_id: product_id,
+      forecast_period: timeframe,
+      predicted_demand: 450,
+      confidence_interval: "380-520 units",
+      seasonal_factor: 1.15,
+      trend_direction: "increasing",
+      demand_drivers: [
+        "Seasonal increase expected",
+        "Marketing campaign impact",
+        "Competitor stockout opportunity"
+      ],
+      recommended_stock_level: 600,
+      optimal_reorder_quantity: 300
+    }.to_json
+  end
+  
+  def analyze_reorder_points(category)
+    # Simulate reorder point analysis
+    {
+      category: category,
+      total_products_analyzed: 45,
+      products_below_reorder: 8,
+      products_overstocked: 3,
+      optimal_reorder_points: {
+        "electronics" => 25,
+        "clothing" => 15,
+        "home_goods" => 30
+      },
+      total_reorder_value: 125_000.00,
+      priority_reorders: [
+        { product_id: "ELEC-001", urgency: "high", quantity: 150 },
+        { product_id: "CLTH-045", urgency: "medium", quantity: 75 }
+      ]
+    }.to_json
+  end
+  
+  def optimize_supplier_relationships(criteria)
+    # Simulate supplier optimization
+    {
+      suppliers_evaluated: 12,
+      cost_savings_identified: 15_000.00,
+      lead_time_improvements: "2-3 days average",
+      quality_score_increase: 8.5,
+      recommended_changes: [
+        "Switch primary electronics supplier for 12% cost reduction",
+        "Negotiate volume discounts with textile supplier",
+        "Add backup supplier for critical components"
+      ],
+      risk_assessment: "Low risk with diversified supplier base"
+    }.to_json
+  end
+end
+
+# Pricing Strategy Tool
+class PricingStrategyTool < RCrewAI::Tools::Base
+  def initialize(**options)
+    super
+    @name = 'pricing_strategist'
+    @description = 'Optimize pricing strategies and competitive positioning'
+  end
+  
+  def execute(**params)
+    action = params[:action]
+    
+    case action
+    when 'competitive_analysis'
+      analyze_competitive_pricing(params[:product_category], params[:competitors])
+    when 'dynamic_pricing'
+      optimize_dynamic_pricing(params[:product_id], params[:market_conditions])
+    when 'price_elasticity'
+      calculate_price_elasticity(params[:product_id], params[:price_test_data])
+    when 'promotion_strategy'
+      develop_promotion_strategy(params[:campaign_goals])
+    else
+      "Pricing strategy: Unknown action #{action}"
+    end
+  end
+  
+  private
+  
+  def analyze_competitive_pricing(category, competitors)
+    # Simulate competitive pricing analysis
+    {
+      category: category,
+      competitors_analyzed: competitors&.length || 5,
+      price_position: "middle_tier",
+      competitive_advantage: "23% better value proposition",
+      pricing_opportunities: [
+        "Premium positioning available for 15% price increase",
+        "Bundle pricing can improve margins by 8%",
+        "Geographic pricing optimization possible"
+      ],
+      market_share_impact: "+2.3% with optimized pricing",
+      recommended_actions: [
+        "Increase prices on bestsellers by 8%",
+        "Introduce tiered pricing structure",
+        "Launch competitive price matching for key products"
+      ]
+    }.to_json
+  end
+  
+  def optimize_dynamic_pricing(product_id, market_conditions)
+    # Simulate dynamic pricing optimization
+    {
+      product_id: product_id,
+      current_price: 49.99,
+      optimal_price: 52.99,
+      price_change_percentage: 6.0,
+      demand_elasticity: -1.2,
+      expected_volume_change: "-5%",
+      expected_revenue_change: "+1%",
+      profit_impact: "+8%",
+      market_factors: [
+        "Low competitor inventory",
+        "High seasonal demand",
+        "Strong product reviews"
+      ],
+      implementation_timeline: "Immediate - high confidence"
+    }.to_json
+  end
+end
+
+# ===== E-COMMERCE OPERATIONS AGENTS =====
+
+# Product Manager
+product_manager = RCrewAI::Agent.new(
+  name: "product_manager",
+  role: "E-commerce Product Manager",
+  goal: "Optimize product listings, catalog management, and product performance across all sales channels",
+  backstory: "You are an experienced e-commerce product manager with expertise in catalog optimization, SEO, and conversion optimization. You excel at maximizing product visibility and sales performance.",
+  tools: [
+    ProductCatalogTool.new,
+    RCrewAI::Tools::WebSearch.new,
+    RCrewAI::Tools::FileReader.new,
+    RCrewAI::Tools::FileWriter.new
+  ],
+  verbose: true
+)
+
+# Inventory Specialist
+inventory_specialist = RCrewAI::Agent.new(
+  name: "inventory_specialist",
+  role: "Inventory Management Specialist",
+  goal: "Maintain optimal inventory levels, forecast demand, and optimize supplier relationships",
+  backstory: "You are an inventory management expert with deep knowledge of demand forecasting, supply chain optimization, and inventory analytics. You excel at balancing stock levels with cash flow requirements.",
+  tools: [
+    InventoryManagementTool.new,
+    ProductCatalogTool.new,
+    RCrewAI::Tools::FileReader.new,
+    RCrewAI::Tools::FileWriter.new
+  ],
+  verbose: true
+)
+
+# Pricing Strategist
+pricing_strategist = RCrewAI::Agent.new(
+  name: "pricing_strategist",
+  role: "E-commerce Pricing Strategist",
+  goal: "Develop and implement optimal pricing strategies to maximize revenue and market positioning",
+  backstory: "You are a pricing strategy expert with expertise in competitive analysis, price optimization, and market positioning. You excel at balancing profitability with market competitiveness.",
+  tools: [
+    PricingStrategyTool.new,
+    RCrewAI::Tools::WebSearch.new,
+    RCrewAI::Tools::FileWriter.new
+  ],
+  verbose: true
+)
+
+# Customer Analytics Specialist
+customer_analytics = RCrewAI::Agent.new(
+  name: "customer_analytics_specialist",
+  role: "Customer Analytics and Insights Specialist",
+  goal: "Analyze customer behavior, segment audiences, and provide actionable insights for business growth",
+  backstory: "You are a customer analytics expert with deep knowledge of customer segmentation, behavioral analysis, and predictive modeling. You excel at turning data into actionable business insights.",
+  tools: [
+    RCrewAI::Tools::FileReader.new,
+    RCrewAI::Tools::FileWriter.new
+  ],
+  verbose: true
+)
+
+# Marketing Automation Expert
+marketing_automation = RCrewAI::Agent.new(
+  name: "marketing_automation_expert",
+  role: "E-commerce Marketing Automation Specialist",
+  goal: "Create and optimize automated marketing campaigns, personalization strategies, and customer journey optimization",
+  backstory: "You are a marketing automation expert with expertise in email marketing, personalization, and customer journey optimization. You excel at creating automated systems that drive customer engagement and sales.",
+  tools: [
+    RCrewAI::Tools::FileReader.new,
+    RCrewAI::Tools::FileWriter.new
+  ],
+  verbose: true
+)
+
+# Operations Coordinator
+operations_coordinator = RCrewAI::Agent.new(
+  name: "operations_coordinator",
+  role: "E-commerce Operations Manager",
+  goal: "Coordinate all e-commerce operations, optimize workflows, and ensure seamless execution across all channels",
+  backstory: "You are an operations management expert who specializes in e-commerce workflow optimization, cross-channel coordination, and operational efficiency. You excel at creating integrated systems that drive business performance.",
+  manager: true,
+  allow_delegation: true,
+  tools: [
+    RCrewAI::Tools::FileReader.new,
+    RCrewAI::Tools::FileWriter.new
+  ],
+  verbose: true
+)
+
+# Create e-commerce operations crew
+ecommerce_crew = RCrewAI::Crew.new("ecommerce_operations_crew", process: :hierarchical)
+
+# Add agents to crew
+ecommerce_crew.add_agent(operations_coordinator)  # Manager first
+ecommerce_crew.add_agent(product_manager)
+ecommerce_crew.add_agent(inventory_specialist)
+ecommerce_crew.add_agent(pricing_strategist)
+ecommerce_crew.add_agent(customer_analytics)
+ecommerce_crew.add_agent(marketing_automation)
+
+# ===== E-COMMERCE OPERATIONS TASKS =====
+
+# Product Optimization Task
+product_optimization_task = RCrewAI::Task.new(
+  name: "product_catalog_optimization",
+  description: "Optimize product listings across all channels for maximum visibility and conversion. Enhance product titles, descriptions, images, and SEO optimization. Analyze product performance and identify opportunities for improvement.",
+  expected_output: "Product optimization report with enhanced listings, SEO recommendations, and performance improvement strategies",
+  agent: product_manager,
+  async: true
+)
+
+# Inventory Management Task
+inventory_management_task = RCrewAI::Task.new(
+  name: "inventory_optimization",
+  description: "Analyze current inventory levels, forecast demand, and optimize reorder points. Identify overstocked and understocked items, evaluate supplier performance, and develop inventory optimization strategies.",
+  expected_output: "Inventory management report with demand forecasts, reorder recommendations, and supplier optimization strategies",
+  agent: inventory_specialist,
+  async: true
+)
+
+# Pricing Strategy Task
+pricing_strategy_task = RCrewAI::Task.new(
+  name: "pricing_strategy_optimization",
+  description: "Develop comprehensive pricing strategies based on competitive analysis, market positioning, and profit optimization. Analyze price elasticity, identify pricing opportunities, and create dynamic pricing recommendations.",
+  expected_output: "Pricing strategy document with competitive analysis, optimal pricing recommendations, and revenue impact projections",
+  agent: pricing_strategist,
+  context: [product_optimization_task],
+  async: true
+)
+
+# Customer Analytics Task
+customer_analytics_task = RCrewAI::Task.new(
+  name: "customer_behavior_analysis",
+  description: "Analyze customer behavior patterns, segment customer base, and identify growth opportunities. Study purchase patterns, customer lifetime value, churn indicators, and personalization opportunities.",
+  expected_output: "Customer analytics report with segmentation insights, behavioral analysis, and growth opportunity recommendations",
+  agent: customer_analytics,
+  context: [product_optimization_task],
+  async: true
+)
+
+# Marketing Automation Task
+marketing_automation_task = RCrewAI::Task.new(
+  name: "marketing_automation_optimization",
+  description: "Design and optimize automated marketing campaigns, email sequences, and personalization strategies. Create customer journey mapping, campaign performance analysis, and conversion optimization recommendations.",
+  expected_output: "Marketing automation strategy with campaign designs, personalization frameworks, and conversion optimization plans",
+  agent: marketing_automation,
+  context: [customer_analytics_task, pricing_strategy_task]
+)
+
+# Operations Coordination Task
+operations_coordination_task = RCrewAI::Task.new(
+  name: "ecommerce_operations_coordination",
+  description: "Coordinate all e-commerce operations to ensure optimal performance across product management, inventory, pricing, customer analytics, and marketing automation. Identify synergies and optimize workflows.",
+  expected_output: "Operations coordination report with integrated strategy recommendations, workflow optimizations, and performance metrics",
+  agent: operations_coordinator,
+  context: [product_optimization_task, inventory_management_task, pricing_strategy_task, customer_analytics_task, marketing_automation_task]
+)
+
+# Add tasks to crew
+ecommerce_crew.add_task(product_optimization_task)
+ecommerce_crew.add_task(inventory_management_task)
+ecommerce_crew.add_task(pricing_strategy_task)
+ecommerce_crew.add_task(customer_analytics_task)
+ecommerce_crew.add_task(marketing_automation_task)
+ecommerce_crew.add_task(operations_coordination_task)
+
+# ===== E-COMMERCE BUSINESS DATA =====
+
+business_data = {
+  "store_info" => {
+    "name" => "TechGear Pro",
+    "category" => "Electronics & Accessories",
+    "monthly_revenue" => 450_000,
+    "active_products" => 1_250,
+    "monthly_orders" => 3_200,
+    "average_order_value" => 140.63,
+    "customer_base" => 15_000
+  },
+  "product_categories" => {
+    "smartphones" => { "products" => 85, "revenue_share" => 35.2, "margin" => 18.5 },
+    "laptops" => { "products" => 45, "revenue_share" => 28.1, "margin" => 22.3 },
+    "accessories" => { "products" => 320, "revenue_share" => 25.4, "margin" => 45.8 },
+    "audio" => { "products" => 120, "revenue_share" => 11.3, "margin" => 35.6 }
+  },
+  "key_metrics" => {
+    "conversion_rate" => 2.8,
+    "cart_abandonment_rate" => 68.5,
+    "return_rate" => 4.2,
+    "customer_satisfaction" => 4.3,
+    "repeat_purchase_rate" => 32.1
+  },
+  "operational_challenges" => [
+    "Inventory management across 3 warehouses",
+    "Price competition from large retailers",
+    "Customer acquisition cost increasing",
+    "Supply chain disruptions affecting lead times"
+  ]
+}
+
+File.write("ecommerce_business_data.json", JSON.pretty_generate(business_data))
+
+puts "🛒 E-commerce Operations System Starting"
+puts "="*60
+puts "Store: #{business_data['store_info']['name']}"
+puts "Monthly Revenue: $#{business_data['store_info']['monthly_revenue'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}"
+puts "Active Products: #{business_data['store_info']['active_products'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}"
+puts "Customer Base: #{business_data['store_info']['customer_base'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}"
+puts "="*60
+
+# Sample operational data
+operational_data = {
+  "inventory_status" => {
+    "total_sku" => 1_250,
+    "low_stock_items" => 85,
+    "overstock_items" => 23,
+    "out_of_stock" => 12,
+    "inventory_value" => 890_000,
+    "turnover_rate" => 6.2
+  },
+  "pricing_analysis" => {
+    "competitive_products" => 450,
+    "price_optimizable" => 180,
+    "underpriced_items" => 65,
+    "overpriced_items" => 28,
+    "dynamic_pricing_candidates" => 95
+  },
+  "customer_segments" => {
+    "vip_customers" => { "count" => 450, "avg_order" => 285.50, "frequency" => 8.2 },
+    "regular_customers" => { "count" => 4200, "avg_order" => 165.25, "frequency" => 3.1 },
+    "new_customers" => { "count" => 2800, "avg_order" => 95.75, "frequency" => 1.2 },
+    "at_risk_customers" => { "count" => 850, "avg_order" => 120.00, "frequency" => 0.8 }
+  },
+  "marketing_performance" => {
+    "email_campaigns" => {
+      "open_rate" => 24.5,
+      "click_rate" => 4.2,
+      "conversion_rate" => 1.8,
+      "revenue_per_email" => 2.35
+    },
+    "abandoned_cart_recovery" => {
+      "recovery_rate" => 15.8,
+      "average_recovered_value" => 89.50
+    }
+  }
+}
+
+File.write("operational_data.json", JSON.pretty_generate(operational_data))
+
+puts "\n📊 Operational Status Overview:"
+puts "  • #{operational_data['inventory_status']['low_stock_items']} items need restocking"
+puts "  • #{operational_data['pricing_analysis']['price_optimizable']} products ready for price optimization"
+puts "  • #{operational_data['customer_segments']['vip_customers']['count']} VIP customers generating premium revenue"
+puts "  • #{operational_data['marketing_performance']['abandoned_cart_recovery']['recovery_rate']}% cart recovery rate"
+
+# ===== EXECUTE E-COMMERCE OPERATIONS =====
+
+puts "\n🚀 Starting E-commerce Operations Optimization"
+puts "="*60
+
+# Execute the e-commerce crew
+results = ecommerce_crew.execute
+
+# ===== OPERATIONS RESULTS =====
+
+puts "\n📊 E-COMMERCE OPERATIONS RESULTS"
+puts "="*60
+
+puts "Operations Success Rate: #{results[:success_rate]}%"
+puts "Total Optimization Areas: #{results[:total_tasks]}"
+puts "Completed Optimizations: #{results[:completed_tasks]}"
+puts "Operations Status: #{results[:success_rate] >= 80 ? 'OPTIMIZED' : 'NEEDS ATTENTION'}"
+
+operations_categories = {
+  "product_catalog_optimization" => "🛍️ Product Optimization",
+  "inventory_optimization" => "📦 Inventory Management",
+  "pricing_strategy_optimization" => "💰 Pricing Strategy",
+  "customer_behavior_analysis" => "👥 Customer Analytics",
+  "marketing_automation_optimization" => "📧 Marketing Automation",
+  "ecommerce_operations_coordination" => "⚙️ Operations Coordination"
+}
+
+puts "\n📋 OPERATIONS BREAKDOWN:"
+puts "-"*50
+
+results[:results].each do |ops_result|
+  task_name = ops_result[:task].name
+  category_name = operations_categories[task_name] || task_name
+  status_emoji = ops_result[:status] == :completed ? "✅" : "❌"
+  
+  puts "#{status_emoji} #{category_name}"
+  puts "   Specialist: #{ops_result[:assigned_agent] || ops_result[:task].agent.name}"
+  puts "   Status: #{ops_result[:status]}"
+  
+  if ops_result[:status] == :completed
+    puts "   Optimization: Successfully completed"
+  else
+    puts "   Issue: #{ops_result[:error]&.message}"
+  end
+  puts
+end
+
+# ===== SAVE E-COMMERCE DELIVERABLES =====
+
+puts "\n💾 GENERATING E-COMMERCE OPERATIONS REPORTS"
+puts "-"*50
+
+completed_operations = results[:results].select { |r| r[:status] == :completed }
+
+# Create e-commerce operations directory
+operations_dir = "ecommerce_operations_#{Date.today.strftime('%Y%m%d')}"
+Dir.mkdir(operations_dir) unless Dir.exist?(operations_dir)
+
+completed_operations.each do |ops_result|
+  task_name = ops_result[:task].name
+  operations_content = ops_result[:result]
+  
+  filename = "#{operations_dir}/#{task_name}_report.md"
+  
+  formatted_report = <<~REPORT
+    # #{operations_categories[task_name] || task_name.split('_').map(&:capitalize).join(' ')} Report
+    
+    **Operations Specialist:** #{ops_result[:assigned_agent] || ops_result[:task].agent.name}  
+    **Optimization Date:** #{Time.now.strftime('%B %d, %Y')}  
+    **Store:** #{business_data['store_info']['name']}
+    
+    ---
+    
+    #{operations_content}
+    
+    ---
+    
+    **Business Context:**
+    - Monthly Revenue: $#{business_data['store_info']['monthly_revenue'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+    - Active Products: #{business_data['store_info']['active_products']}
+    - Customer Base: #{business_data['store_info']['customer_base']}
+    - Average Order Value: $#{business_data['store_info']['average_order_value']}
+    
+    *Generated by RCrewAI E-commerce Operations System*
+  REPORT
+  
+  File.write(filename, formatted_report)
+  puts "  ✅ #{File.basename(filename)}"
+end
+
+# ===== E-COMMERCE DASHBOARD =====
+
+ecommerce_dashboard = <<~DASHBOARD
+  # E-commerce Operations Dashboard
+  
+  **Last Updated:** #{Time.now.strftime('%Y-%m-%d %H:%M:%S')}  
+  **Store:** #{business_data['store_info']['name']}  
+  **Operations Success Rate:** #{results[:success_rate]}%
+  
+  ## Business Performance Overview
+  
+  ### Revenue Metrics
+  - **Monthly Revenue:** $#{business_data['store_info']['monthly_revenue'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  - **Average Order Value:** $#{business_data['store_info']['average_order_value']}
+  - **Monthly Orders:** #{business_data['store_info']['monthly_orders'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  - **Conversion Rate:** #{business_data['key_metrics']['conversion_rate']}%
+  
+  ### Product Portfolio
+  - **Total Active Products:** #{business_data['store_info']['active_products']}
+  - **Top Category:** Smartphones (#{business_data['product_categories']['smartphones']['revenue_share']}% revenue)
+  - **Highest Margin:** Accessories (#{business_data['product_categories']['accessories']['margin']}% margin)
+  - **Product Performance:** #{completed_operations.any? { |o| o[:task].name.include?('product') } ? 'Optimized' : 'Needs Optimization'}
+  
+  ## Inventory Status
+  
+  ### Stock Levels
+  - **Total SKUs:** #{operational_data['inventory_status']['total_sku'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  - **Low Stock Items:** #{operational_data['inventory_status']['low_stock_items']} (#{(operational_data['inventory_status']['low_stock_items'].to_f / operational_data['inventory_status']['total_sku'] * 100).round(1)}%)
+  - **Out of Stock:** #{operational_data['inventory_status']['out_of_stock']} items
+  - **Inventory Value:** $#{operational_data['inventory_status']['inventory_value'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  - **Turnover Rate:** #{operational_data['inventory_status']['turnover_rate']}x annually
+  
+  ### Inventory Health
+  - **🟢 Well Stocked:** #{operational_data['inventory_status']['total_sku'] - operational_data['inventory_status']['low_stock_items'] - operational_data['inventory_status']['overstock_items'] - operational_data['inventory_status']['out_of_stock']} items
+  - **🟡 Low Stock:** #{operational_data['inventory_status']['low_stock_items']} items (reorder required)
+  - **🟠 Overstock:** #{operational_data['inventory_status']['overstock_items']} items (promotion candidates)
+  - **🔴 Out of Stock:** #{operational_data['inventory_status']['out_of_stock']} items (immediate action)
+  
+  ## Customer Analytics
+  
+  ### Customer Segmentation
+  | Segment | Count | Avg Order Value | Purchase Frequency |
+  |---------|-------|-----------------|-------------------|
+  | VIP | #{operational_data['customer_segments']['vip_customers']['count']} | $#{operational_data['customer_segments']['vip_customers']['avg_order']} | #{operational_data['customer_segments']['vip_customers']['frequency']}x/year |
+  | Regular | #{operational_data['customer_segments']['regular_customers']['count'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse} | $#{operational_data['customer_segments']['regular_customers']['avg_order']} | #{operational_data['customer_segments']['regular_customers']['frequency']}x/year |
+  | New | #{operational_data['customer_segments']['new_customers']['count'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse} | $#{operational_data['customer_segments']['new_customers']['avg_order']} | #{operational_data['customer_segments']['new_customers']['frequency']}x/year |
+  | At Risk | #{operational_data['customer_segments']['at_risk_customers']['count']} | $#{operational_data['customer_segments']['at_risk_customers']['avg_order']} | #{operational_data['customer_segments']['at_risk_customers']['frequency']}x/year |
+  
+  ### Customer Experience Metrics
+  - **Customer Satisfaction:** #{business_data['key_metrics']['customer_satisfaction']}/5.0
+  - **Return Rate:** #{business_data['key_metrics']['return_rate']}%
+  - **Repeat Purchase Rate:** #{business_data['key_metrics']['repeat_purchase_rate']}%
+  - **Cart Abandonment:** #{business_data['key_metrics']['cart_abandonment_rate']}%
+  
+  ## Pricing & Competition
+  
+  ### Pricing Optimization Status
+  - **Products Analyzed:** #{operational_data['pricing_analysis']['competitive_products']}
+  - **Optimization Opportunities:** #{operational_data['pricing_analysis']['price_optimizable']} products
+  - **Underpriced Items:** #{operational_data['pricing_analysis']['underpriced_items']} (revenue opportunity)
+  - **Overpriced Items:** #{operational_data['pricing_analysis']['overpriced_items']} (conversion risk)
+  - **Dynamic Pricing Ready:** #{operational_data['pricing_analysis']['dynamic_pricing_candidates']} products
+  
+  ### Revenue Impact Projections
+  - **Price Optimization:** +$#{(business_data['store_info']['monthly_revenue'] * 0.08).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month potential
+  - **Dynamic Pricing:** +$#{(business_data['store_info']['monthly_revenue'] * 0.05).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month estimated
+  - **Bundle Strategy:** +$#{(business_data['store_info']['monthly_revenue'] * 0.12).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month projected
+  
+  ## Marketing Performance
+  
+  ### Email Marketing
+  - **Open Rate:** #{operational_data['marketing_performance']['email_campaigns']['open_rate']}% (Industry avg: 21%)
+  - **Click Rate:** #{operational_data['marketing_performance']['email_campaigns']['click_rate']}% (Industry avg: 2.6%)
+  - **Conversion Rate:** #{operational_data['marketing_performance']['email_campaigns']['conversion_rate']}%
+  - **Revenue per Email:** $#{operational_data['marketing_performance']['email_campaigns']['revenue_per_email']}
+  
+  ### Cart Recovery
+  - **Abandonment Rate:** #{business_data['key_metrics']['cart_abandonment_rate']}%
+  - **Recovery Rate:** #{operational_data['marketing_performance']['abandoned_cart_recovery']['recovery_rate']}%
+  - **Avg Recovery Value:** $#{operational_data['marketing_performance']['abandoned_cart_recovery']['average_recovered_value']}
+  - **Monthly Recovered Revenue:** $#{(operational_data['marketing_performance']['abandoned_cart_recovery']['recovery_rate'] / 100.0 * business_data['key_metrics']['cart_abandonment_rate'] / 100.0 * business_data['store_info']['monthly_revenue'] * 0.3).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  
+  ## Operational Priorities
+  
+  ### Immediate Actions (Next 7 Days)
+  - [ ] Restock #{operational_data['inventory_status']['low_stock_items']} low inventory items
+  - [ ] Launch promotions for #{operational_data['inventory_status']['overstock_items']} overstock products
+  - [ ] Implement pricing changes on #{operational_data['pricing_analysis']['underpriced_items']} underpriced items
+  - [ ] Send re-engagement campaigns to #{operational_data['customer_segments']['at_risk_customers']['count']} at-risk customers
+  
+  ### Strategic Initiatives (Next 30 Days)
+  - [ ] Deploy dynamic pricing for #{operational_data['pricing_analysis']['dynamic_pricing_candidates']} products
+  - [ ] Launch VIP customer program enhancements
+  - [ ] Optimize product listings for #{operational_data['pricing_analysis']['price_optimizable']} products
+  - [ ] Implement advanced cart recovery automation
+  
+  ### Growth Opportunities (Next 90 Days)
+  - [ ] Expand into complementary product categories
+  - [ ] Implement AI-powered personalization
+  - [ ] Launch affiliate and influencer programs
+  - [ ] Develop mobile app for enhanced customer experience
+DASHBOARD
+
+File.write("#{operations_dir}/ecommerce_dashboard.md", ecommerce_dashboard)
+puts "  ✅ ecommerce_dashboard.md"
+
+# ===== E-COMMERCE OPERATIONS SUMMARY =====
+
+ecommerce_summary = <<~SUMMARY
+  # E-commerce Operations Executive Summary
+  
+  **Store:** #{business_data['store_info']['name']}  
+  **Optimization Date:** #{Time.now.strftime('%B %d, %Y')}  
+  **Operations Success Rate:** #{results[:success_rate]}%
+  
+  ## Executive Overview
+  
+  The comprehensive e-commerce operations optimization has been completed successfully for #{business_data['store_info']['name']}, a leading electronics and accessories retailer. Our specialized team of operations experts has delivered integrated optimization across product management, inventory control, pricing strategy, customer analytics, and marketing automation.
+  
+  ## Current Business Performance
+  
+  ### Financial Metrics
+  - **Monthly Revenue:** $#{business_data['store_info']['monthly_revenue'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse} with strong growth trajectory
+  - **Average Order Value:** $#{business_data['store_info']['average_order_value']} (above industry average)
+  - **Customer Base:** #{business_data['store_info']['customer_base'].to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse} active customers with #{business_data['key_metrics']['repeat_purchase_rate']}% repeat rate
+  - **Product Portfolio:** #{business_data['store_info']['active_products']} SKUs across 4 primary categories
+  
+  ### Operational Health
+  - **Inventory Turnover:** #{operational_data['inventory_status']['turnover_rate']}x annually (healthy velocity)
+  - **Conversion Rate:** #{business_data['key_metrics']['conversion_rate']}% (industry competitive)
+  - **Customer Satisfaction:** #{business_data['key_metrics']['customer_satisfaction']}/5.0 (excellent rating)
+  - **Return Rate:** #{business_data['key_metrics']['return_rate']}% (well-controlled)
+  
+  ## Optimization Results by Area
+  
+  ### ✅ Product Catalog Optimization
+  - **Enhanced Listings:** Optimized product titles, descriptions, and SEO
+  - **Performance Analysis:** Identified top performers and improvement opportunities
+  - **Conversion Impact:** Projected 12-18% improvement in product page conversion
+  - **SEO Optimization:** Improved search visibility and organic traffic potential
+  
+  ### ✅ Inventory Management Optimization
+  - **Demand Forecasting:** Advanced predictive models for stock planning
+  - **Reorder Optimization:** Streamlined reorder points and quantities
+  - **Supplier Relations:** Identified cost savings and lead time improvements
+  - **Stock Health:** Reduced overstock by 15% and prevented stockouts
+  
+  ### ✅ Pricing Strategy Enhancement
+  - **Competitive Analysis:** Comprehensive market positioning assessment
+  - **Dynamic Pricing:** Implemented intelligent pricing algorithms
+  - **Revenue Optimization:** Projected 8% monthly revenue increase
+  - **Margin Improvement:** Optimized pricing for profitability balance
+  
+  ### ✅ Customer Analytics & Segmentation
+  - **Behavioral Analysis:** Deep insights into customer purchase patterns
+  - **Segmentation Strategy:** Refined customer segments for targeted marketing
+  - **Lifetime Value Optimization:** Strategies to increase customer retention
+  - **Personalization Framework:** Data-driven personalization opportunities
+  
+  ### ✅ Marketing Automation Enhancement
+  - **Campaign Optimization:** Improved email marketing performance
+  - **Cart Recovery:** Enhanced abandoned cart recovery systems
+  - **Customer Journey:** Optimized automation workflows
+  - **Personalization:** Advanced targeting and content customization
+  
+  ### ✅ Operations Coordination
+  - **Workflow Integration:** Streamlined cross-functional processes
+  - **Performance Monitoring:** Real-time operational dashboards
+  - **Strategic Alignment:** Coordinated efforts across all departments
+  - **Efficiency Gains:** Optimized resource allocation and productivity
+  
+  ## Revenue Impact Projections
+  
+  ### Immediate Impact (Next 30 Days)
+  - **Pricing Optimization:** +$#{(business_data['store_info']['monthly_revenue'] * 0.08).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month from pricing improvements
+  - **Inventory Optimization:** +$#{(business_data['store_info']['monthly_revenue'] * 0.05).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month from reduced stockouts
+  - **Cart Recovery:** +$#{(business_data['store_info']['monthly_revenue'] * 0.03).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month from improved recovery rates
+  - **Total Near-term Impact:** +$#{(business_data['store_info']['monthly_revenue'] * 0.16).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month
+  
+  ### Medium-term Impact (Next 90 Days)
+  - **Product Optimization:** +$#{(business_data['store_info']['monthly_revenue'] * 0.12).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month from conversion improvements
+  - **Customer Segmentation:** +$#{(business_data['store_info']['monthly_revenue'] * 0.10).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month from targeted marketing
+  - **Marketing Automation:** +$#{(business_data['store_info']['monthly_revenue'] * 0.08).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month from campaign optimization
+  - **Total Medium-term Impact:** +$#{(business_data['store_info']['monthly_revenue'] * 0.30).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month additional
+  
+  ### Annual Revenue Projection
+  - **Current Annual Revenue:** $#{(business_data['store_info']['monthly_revenue'] * 12).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  - **Optimized Annual Revenue:** $#{((business_data['store_info']['monthly_revenue'] * 1.46) * 12).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}
+  - **Total Annual Increase:** $#{((business_data['store_info']['monthly_revenue'] * 0.46) * 12).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse} (+46% growth)
+  
+  ## Operational Efficiency Gains
+  
+  ### Process Improvements
+  - **Inventory Management:** 40% reduction in manual inventory tasks
+  - **Pricing Updates:** Automated pricing changes save 20 hours/week
+  - **Customer Segmentation:** Real-time segmentation reduces marketing prep by 60%
+  - **Reporting Automation:** Daily operational reports generated automatically
+  
+  ### Resource Optimization
+  - **Staff Productivity:** 30% improvement in operational efficiency
+  - **Inventory Costs:** 15% reduction in carrying costs through optimization
+  - **Marketing ROI:** 25% improvement in marketing spend efficiency
+  - **Customer Service:** 20% reduction in inventory-related inquiries
+  
+  ## Competitive Advantages Achieved
+  
+  ### Market Positioning
+  - **Price Competitiveness:** Optimized pricing maintains margin while staying competitive
+  - **Product Availability:** Improved inventory management reduces stockouts vs. competitors
+  - **Customer Experience:** Enhanced personalization improves customer satisfaction
+  - **Operational Excellence:** Streamlined operations support faster growth
+  
+  ### Technology Leadership
+  - **Advanced Analytics:** Data-driven decision making across all operations
+  - **Automation Integration:** Reduced manual processes and human error
+  - **Personalization Capability:** AI-driven customer experience optimization
+  - **Real-time Optimization:** Dynamic adjustments based on market conditions
+  
+  ## Implementation Roadmap
+  
+  ### Phase 1: Immediate Implementation (Weeks 1-2)
+  1. **Deploy Pricing Changes:** Implement optimized pricing for identified products
+  2. **Inventory Actions:** Execute reorder recommendations and promotions
+  3. **Marketing Campaigns:** Launch enhanced cart recovery and segmentation
+  4. **Monitoring Setup:** Activate performance tracking dashboards
+  
+  ### Phase 2: System Enhancement (Weeks 3-8)
+  1. **Dynamic Pricing:** Roll out automated pricing algorithms
+  2. **Advanced Segmentation:** Implement AI-driven customer segmentation
+  3. **Product Optimization:** Deploy enhanced product listings
+  4. **Automation Expansion:** Extend marketing automation capabilities
+  
+  ### Phase 3: Strategic Growth (Months 3-6)
+  1. **Category Expansion:** Add complementary product categories
+  2. **Personalization Advanced:** Implement 1:1 personalization
+  3. **Mobile Optimization:** Launch mobile app and optimization
+  4. **Partnership Development:** Build affiliate and influencer programs
+  
+  ## Risk Mitigation
+  
+  ### Operational Risks
+  - **Supply Chain:** Diversified supplier base and buffer stock strategies
+  - **Price Wars:** Intelligent pricing prevents race-to-bottom scenarios
+  - **Technology Dependence:** Backup systems and manual override capabilities
+  - **Customer Experience:** Quality monitoring prevents automation issues
+  
+  ### Market Risks
+  - **Economic Downturn:** Flexible pricing and inventory strategies
+  - **Competition:** Continuous monitoring and rapid response capabilities
+  - **Technology Changes:** Agile architecture supports quick adaptations
+  - **Regulatory Changes:** Compliance monitoring and adaptation procedures
+  
+  ## Success Metrics and Monitoring
+  
+  ### Key Performance Indicators
+  - **Revenue Growth:** Target 46% annual increase
+  - **Profit Margin:** Maintain 25%+ gross margin
+  - **Customer Satisfaction:** Maintain 4.5+ rating
+  - **Operational Efficiency:** 30%+ productivity improvement
+  
+  ### Monitoring Framework
+  - **Daily:** Revenue, orders, inventory levels
+  - **Weekly:** Pricing performance, customer metrics
+  - **Monthly:** Full operational review and optimization
+  - **Quarterly:** Strategic review and roadmap updates
+  
+  ## Conclusion
+  
+  The e-commerce operations optimization has positioned #{business_data['store_info']['name']} for significant growth and competitive advantage. With integrated optimization across all operational areas, the business is projected to achieve 46% revenue growth while improving operational efficiency and customer satisfaction.
+  
+  ### Optimization Status: COMPLETE AND EFFECTIVE
+  - **All optimization areas successfully implemented**
+  - **Projected ROI exceeds 300% in first year**
+  - **Competitive positioning significantly strengthened**
+  - **Scalable foundation established for future growth**
+  
+  ---
+  
+  **E-commerce Operations Team Performance:**
+  - Product management delivered comprehensive catalog optimization
+  - Inventory specialists provided advanced demand forecasting and optimization
+  - Pricing strategists created intelligent pricing and competitive positioning
+  - Customer analytics delivered actionable segmentation and insights
+  - Marketing automation specialists optimized customer journey and campaigns
+  - Operations coordination ensured integrated execution across all areas
+  
+  *This comprehensive e-commerce operations optimization demonstrates the power of specialized expertise working in coordination to deliver exceptional business results across all operational dimensions.*
+SUMMARY
+
+File.write("#{operations_dir}/ECOMMERCE_OPERATIONS_SUMMARY.md", ecommerce_summary)
+puts "  ✅ ECOMMERCE_OPERATIONS_SUMMARY.md"
+
+puts "\n🎉 E-COMMERCE OPERATIONS OPTIMIZATION COMPLETED!"
+puts "="*70
+puts "📁 Complete operations package saved to: #{operations_dir}/"
+puts ""
+puts "🛒 **Business Impact:**"
+puts "   • #{completed_operations.length} operational areas optimized"
+puts "   • $#{(business_data['store_info']['monthly_revenue'] * 0.46).round(0).to_s.reverse.gsub(/(\d{3})(?=\d)/, '\\1,').reverse}/month additional revenue projected"
+puts "   • 46% annual growth potential identified"
+puts "   • #{operational_data['inventory_status']['low_stock_items']} inventory issues addressed"
+puts ""
+puts "⚡ **Efficiency Gains:**"
+puts "   • 30% improvement in operational productivity"
+puts "   • 40% reduction in manual inventory management"
+puts "   • 25% improvement in marketing ROI"
+puts "   • 20 hours/week saved through pricing automation"
+puts ""
+puts "🎯 **Competitive Advantages:**"
+puts "   • Dynamic pricing system deployed"
+puts "   • Advanced customer segmentation implemented"
+puts "   • Real-time inventory optimization active"
+puts "   • Integrated marketing automation enhanced"
+```
+
+## Key E-commerce Operations Features
+
+### 1. **Comprehensive Operations Management**
+Full spectrum e-commerce optimization across all functions:
+
+```ruby
+product_manager           # Catalog and listing optimization
+inventory_specialist      # Stock management and forecasting
+pricing_strategist       # Competitive pricing and revenue optimization
+customer_analytics       # Behavior analysis and segmentation
+marketing_automation     # Campaign optimization and personalization
+operations_coordinator   # Cross-functional coordination (Manager)
+```
+
+### 2. **Advanced E-commerce Tools**
+Specialized tools for e-commerce operations:
+
+```ruby
+ProductCatalogTool       # Product listing and SEO optimization
+InventoryManagementTool  # Demand forecasting and stock management
+PricingStrategyTool      # Dynamic pricing and competitive analysis
+```
+
+### 3. **Data-Driven Decision Making**
+Comprehensive analytics and insights:
+
+- Customer segmentation and behavior analysis
+- Inventory forecasting and optimization
+- Competitive pricing analysis
+- Marketing performance tracking
+
+### 4. **Revenue Optimization**
+Multiple revenue enhancement strategies:
+
+- Dynamic pricing optimization
+- Product listing enhancement
+- Customer lifetime value improvement
+- Marketing automation efficiency
+
+### 5. **Operational Integration**
+Seamless coordination across all e-commerce functions:
+
+```ruby
+# Integrated workflow
+Product Optimization → Inventory Management → Pricing Strategy →
+Customer Analytics → Marketing Automation → Operations Coordination
+```
+
+This e-commerce operations system provides a complete framework for optimizing online retail performance, delivering significant revenue growth while improving operational efficiency and customer satisfaction.