queri 0.0.4 → 0.0.5

checksums.yaml

@@ -1,7 +1,7 @@
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data/README.md

@@ -68,6 +68,8 @@ Currently returns analyses from two methods: QM.stats and QM.realtime.
       * DetailOfAgentPauses
     * DetailsOfAnsweredCalls
       * QueueDetails
+    * DetailsOfUnansweredCalls
+      * DetailOfUnansweredCalls
     * UnansweredCalls
       * AllCalls
       * AllCallsByStints
@@ -115,6 +117,8 @@ Composite aggregate reports return an Array of Hashes, each Hash corresponding t
         * MusicOnHoldByAgent
       * DetailsOfAnsweredCalls
         * QueueDetails
+      * DetailsOfUnansweredCalls
+        * DetailOfUnansweredCalls
       * UnansweredCalls
         * UnansweredOutboundCallsByAgent
         * UnansweredCallsByKeyPress

data/lib/queri/stats/details_of_unanswered_calls.rb

@@ -0,0 +1,11 @@
+module Queri
+  class Stats
+    class DetailsOfUnansweredCalls
+      @@xml_code = "DetailsDO"
+
+      def self.xml_code
+        @@xml_code
+      end
+    end
+  end
+end

data/lib/queri/stats/details_of_unanswered_calls/detail_of_unanswered_calls.rb

@@ -0,0 +1,36 @@
+module Queri
+  class Stats
+    class DetailsOfUnansweredCalls
+      class DetailOfUnansweredCalls < Queri::Stats
+        include CompositeReportHelpers
+
+        class << self
+          def xml_code
+            DetailsOfAnsweredCalls.xml_code + ".CallsKO"
+          end
+
+          def key_translations
+            Hash[
+              :date, "Date",
+              :agent, "Agent",
+              :caller_id, "Caller",
+              :queue, "Queue",
+              :disconnection_cause, "Disconnection",
+              :queue_position_at_disconnection, "Position", 
+              :wait_time, "Wait",
+              :initial_queue_position, "Pos.",
+              :number_of_agents_attempted_before_connect, "Attempts",
+              :completion_code, "Code",
+              :key_pressed_on_disconnection, "Key",
+              :stints, "Stints",
+              :server, "Srv",
+              :placeholder_for_hourglass, "&nbsp;",
+              :empty, "&nbsp;",
+              :placeholder_for_linked_url, "&nbsp;"
+            ]
+          end
+        end
+      end
+    end
+  end
+end

data/lib/queri/version.rb

@@ -1,3 +1,3 @@
 module Queri
-  VERSION = "0.0.4"
+  VERSION = "0.0.5"
 end

data/spec/stats/details_of_unanswered_calls/detail_of_unanswered_calls_spec.rb

@@ -0,0 +1,20 @@
+require 'spec_helper'
+
+describe Queri::Stats::DetailsOfUnansweredCalls::DetailOfUnansweredCalls do
+  let(:report_class) { Queri::Stats::DetailsOfUnansweredCalls::DetailOfUnansweredCalls }
+  let(:xml_code) { report_class.xml_code }
+
+  before { Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml')) }
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::DetailsOfUnansweredCalls::DetailOfUnansweredCalls do
+    it_behaves_like "an agent-level report instance"
+  end
+end

data/spec/stats/details_of_unanswered_calls/details_of_unanswered_calls_spec.rb

@@ -0,0 +1,7 @@
+require 'spec_helper'
+
+describe Queri::Stats::DetailsOfUnansweredCalls do
+  let(:report_class) { Queri::Stats::DetailsOfUnansweredCalls }
+
+  it_behaves_like "a report class"
+end

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: queri
 version: !ruby/object:Gem::Version
-  version: 0.0.4
+  version: 0.0.5
 platform: ruby
 authors:
 - Brad Rice
@@ -95,6 +95,8 @@ files:
 - lib/queri/stats/details_of_agent_sessions_and_pauses/detail_of_agent_sessions.rb
 - lib/queri/stats/details_of_answered_calls.rb
 - lib/queri/stats/details_of_answered_calls/queue_details.rb
+- lib/queri/stats/details_of_unanswered_calls.rb
+- lib/queri/stats/details_of_unanswered_calls/detail_of_unanswered_calls.rb
 - lib/queri/stats/unanswered_calls.rb
 - lib/queri/stats/unanswered_calls/all_calls.rb
 - lib/queri/stats/unanswered_calls/all_calls_by_stints.rb
@@ -142,6 +144,8 @@ files:
 - spec/stats/details_of_agent_sessions_and_pauses/details_of_agent_sessions_and_pauses_spec.rb
 - spec/stats/details_of_answered_calls/details_of_answered_calls_spec.rb
 - spec/stats/details_of_answered_calls/queue_details_spec.rb
+- spec/stats/details_of_unanswered_calls/detail_of_unanswered_calls_spec.rb
+- spec/stats/details_of_unanswered_calls/details_of_unanswered_calls_spec.rb
 - spec/stats/stats_spec.rb
 - spec/stats/unanswered_calls/all_calls_by_stints_spec.rb
 - spec/stats/unanswered_calls/all_calls_spec.rb
@@ -225,6 +229,8 @@ test_files:
 - spec/stats/details_of_agent_sessions_and_pauses/details_of_agent_sessions_and_pauses_spec.rb
 - spec/stats/details_of_answered_calls/details_of_answered_calls_spec.rb
 - spec/stats/details_of_answered_calls/queue_details_spec.rb
+- spec/stats/details_of_unanswered_calls/detail_of_unanswered_calls_spec.rb
+- spec/stats/details_of_unanswered_calls/details_of_unanswered_calls_spec.rb
 - spec/stats/stats_spec.rb
 - spec/stats/unanswered_calls/all_calls_by_stints_spec.rb
 - spec/stats/unanswered_calls/all_calls_spec.rb