queri 0.0.3 → 0.0.4

data/spec/stats/unanswered_calls/calls_fully_within_the_given_time_interval_spec.rb

@@ -0,0 +1,20 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::CallsFullyWithinTheGivenTimeInterval do
+  let(:report_class) { Queri::Stats::UnansweredCalls::CallsFullyWithinTheGivenTimeInterval }
+  let(:xml_code) { report_class.xml_code }
+
+  before { Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml')) }
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::CallsFullyWithinTheGivenTimeInterval do
+    it_behaves_like "an aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/disconnection_causes_spec.rb

@@ -0,0 +1,20 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::DisconnectionCauses do
+  let(:report_class) { Queri::Stats::UnansweredCalls::DisconnectionCauses }
+  let(:xml_code) { report_class.xml_code }
+
+  before { Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml')) }
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::DisconnectionCauses do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/dnis_used_for_all_calls_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::DnisUsedForAllCalls do
+  let(:report_class) { Queri::Stats::UnansweredCalls::DnisUsedForAllCalls }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::DnisUsedForAllCalls do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/dnis_used_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::DnisUsed do
+  let(:report_class) { Queri::Stats::UnansweredCalls::DnisUsed }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::DnisUsed do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/enter_queue_position_for_all_calls_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::EnterQueuePositionForAllCalls do
+  let(:report_class) { Queri::Stats::UnansweredCalls::EnterQueuePositionForAllCalls }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::EnterQueuePositionForAllCalls do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/enter_queue_position_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::EnterQueuePosition do
+  let(:report_class) { Queri::Stats::UnansweredCalls::EnterQueuePosition }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::EnterQueuePosition do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/inclusive_answered_service_level_agreement_spec.rb

@@ -0,0 +1,20 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::InclusiveAnsweredServiceLevelAgreement do
+  let(:report_class) { Queri::Stats::UnansweredCalls::InclusiveAnsweredServiceLevelAgreement }
+  let(:xml_code) { report_class.xml_code }
+
+  before { Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml')) }
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::InclusiveAnsweredServiceLevelAgreement do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/inclusive_service_level_agreement_spec.rb

@@ -0,0 +1,20 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::InclusiveServiceLevelAgreement do
+  let(:report_class) { Queri::Stats::UnansweredCalls::InclusiveServiceLevelAgreement }
+  let(:xml_code) { report_class.xml_code }
+
+  before { Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml')) }
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::InclusiveServiceLevelAgreement do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/ivr_selection_for_all_calls_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::IvrSelectionForAllCalls do
+  let(:report_class) { Queri::Stats::UnansweredCalls::IvrSelectionForAllCalls }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::IvrSelectionForAllCalls do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/ivr_selection_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::IvrSelection do
+  let(:report_class) { Queri::Stats::UnansweredCalls::IvrSelection }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::IvrSelection do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/unanswered_calls_by_key_press_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::UnansweredCallsByKeyPress do
+  let(:report_class) { Queri::Stats::UnansweredCalls::UnansweredCallsByKeyPress }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::UnansweredCallsByKeyPress do
+    it_behaves_like "an agent-level report instance"
+  end
+end

data/spec/stats/unanswered_calls/unanswered_calls_by_queue_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::UnansweredCallsByQueue do
+  let(:report_class) { Queri::Stats::UnansweredCalls::UnansweredCallsByQueue }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::UnansweredCallsByQueue do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/unanswered_calls_by_stints_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::UnansweredCallsByStints do
+  let(:report_class) { Queri::Stats::UnansweredCalls::UnansweredCallsByStints }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::UnansweredCallsByStints do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/unanswered_calls_distribution_by_length_spec.rb

@@ -0,0 +1,20 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::UnansweredCallsDistributionByLength do
+  let(:report_class) { Queri::Stats::UnansweredCalls::UnansweredCallsDistributionByLength }
+  let(:xml_code) { report_class.xml_code }
+
+  before { Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml')) }
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::UnansweredCallsDistributionByLength do
+    it_behaves_like "a composite aggregate report instance"
+  end
+end

data/spec/stats/unanswered_calls/unanswered_outbound_calls_by_agent_spec.rb

@@ -0,0 +1,22 @@
+require 'spec_helper'
+
+describe Queri::Stats::UnansweredCalls::UnansweredOutboundCallsByAgent do
+  let(:report_class) { Queri::Stats::UnansweredCalls::UnansweredOutboundCallsByAgent }
+  let(:xml_code) { report_class.xml_code }
+
+  before do
+    Queri.configure_with(File.join(File.dirname(__FILE__), '..', '..', 'config.yml'))
+  end
+
+  it_behaves_like "a report class"
+
+  it_behaves_like "a report method"
+
+  it_behaves_like "a queuemetrics report"
+
+  it_behaves_like "a stats report"
+
+  describe "An instance of", Queri::Stats::UnansweredCalls::UnansweredOutboundCallsByAgent do
+    it_behaves_like "an agent-level report instance"
+  end
+end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: queri
 version: !ruby/object:Gem::Version
-  version: 0.0.3
+  version: 0.0.4
 platform: ruby
 authors:
 - Brad Rice
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2014-01-30 00:00:00.000000000 Z
+date: 2014-02-01 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: bundler
@@ -66,6 +66,10 @@ files:
 - README.md
 - Rakefile
 - lib/queri.rb
+- lib/queri/aggregate_report_helpers.rb
+- lib/queri/arg_helpers.rb
+- lib/queri/composite_agent_level_report_helpers.rb
+- lib/queri/composite_report_helpers.rb
 - lib/queri/realtime.rb
 - lib/queri/realtime/agents.rb
 - lib/queri/realtime/queues.rb
@@ -86,11 +90,30 @@ files:
 - lib/queri/stats/answered_calls/queue_position.rb
 - lib/queri/stats/answered_calls/service_level_agreement.rb
 - lib/queri/stats/answered_calls/transfers.rb
+- lib/queri/stats/details_of_agent_sessions_and_pauses.rb
 - lib/queri/stats/details_of_agent_sessions_and_pauses/detail_of_agent_pauses.rb
 - lib/queri/stats/details_of_agent_sessions_and_pauses/detail_of_agent_sessions.rb
-- lib/queri/stats/details_of_agents_sessions_and_pauses.rb
+- lib/queri/stats/details_of_answered_calls.rb
+- lib/queri/stats/details_of_answered_calls/queue_details.rb
 - lib/queri/stats/unanswered_calls.rb
 - lib/queri/stats/unanswered_calls/all_calls.rb
+- lib/queri/stats/unanswered_calls/all_calls_by_stints.rb
+- lib/queri/stats/unanswered_calls/call_overview.rb
+- lib/queri/stats/unanswered_calls/calls_fully_within_the_given_time_interval.rb
+- lib/queri/stats/unanswered_calls/disconnection_causes.rb
+- lib/queri/stats/unanswered_calls/dnis_used.rb
+- lib/queri/stats/unanswered_calls/dnis_used_for_all_calls.rb
+- lib/queri/stats/unanswered_calls/enter_queue_position.rb
+- lib/queri/stats/unanswered_calls/enter_queue_position_for_all_calls.rb
+- lib/queri/stats/unanswered_calls/inclusive_answered_service_level_agreement.rb
+- lib/queri/stats/unanswered_calls/inclusive_service_level_agreement.rb
+- lib/queri/stats/unanswered_calls/ivr_selection.rb
+- lib/queri/stats/unanswered_calls/ivr_selection_for_all_calls.rb
+- lib/queri/stats/unanswered_calls/unanswered_calls_by_key_press.rb
+- lib/queri/stats/unanswered_calls/unanswered_calls_by_queue.rb
+- lib/queri/stats/unanswered_calls/unanswered_calls_by_stints.rb
+- lib/queri/stats/unanswered_calls/unanswered_calls_distribution_by_length.rb
+- lib/queri/stats/unanswered_calls/unanswered_outbound_calls_by_agent.rb
 - lib/queri/version.rb
 - queri.gemspec
 - spec/queri_spec.rb
@@ -117,9 +140,28 @@ files:
 - spec/stats/details_of_agent_sessions_and_pauses/detail_of_agent_pauses_spec.rb
 - spec/stats/details_of_agent_sessions_and_pauses/detail_of_agent_sessions_spec.rb
 - spec/stats/details_of_agent_sessions_and_pauses/details_of_agent_sessions_and_pauses_spec.rb
+- spec/stats/details_of_answered_calls/details_of_answered_calls_spec.rb
+- spec/stats/details_of_answered_calls/queue_details_spec.rb
 - spec/stats/stats_spec.rb
+- spec/stats/unanswered_calls/all_calls_by_stints_spec.rb
 - spec/stats/unanswered_calls/all_calls_spec.rb
+- spec/stats/unanswered_calls/call_overview_spec.rb
+- spec/stats/unanswered_calls/calls_fully_within_the_given_time_interval_spec.rb
+- spec/stats/unanswered_calls/disconnection_causes_spec.rb
+- spec/stats/unanswered_calls/dnis_used_for_all_calls_spec.rb
+- spec/stats/unanswered_calls/dnis_used_spec.rb
+- spec/stats/unanswered_calls/enter_queue_position_for_all_calls_spec.rb
+- spec/stats/unanswered_calls/enter_queue_position_spec.rb
+- spec/stats/unanswered_calls/inclusive_answered_service_level_agreement_spec.rb
+- spec/stats/unanswered_calls/inclusive_service_level_agreement_spec.rb
+- spec/stats/unanswered_calls/ivr_selection_for_all_calls_spec.rb
+- spec/stats/unanswered_calls/ivr_selection_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_by_key_press_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_by_queue_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_by_stints_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_distribution_by_length_spec.rb
 - spec/stats/unanswered_calls/unanswered_calls_spec.rb
+- spec/stats/unanswered_calls/unanswered_outbound_calls_by_agent_spec.rb
 - spec/support/shared/shared_examples_for_agent_level_report_instance.rb
 - spec/support/shared/shared_examples_for_aggregate_report_instance.rb
 - spec/support/shared/shared_examples_for_composite_agent_level_report_instance.rb
@@ -181,9 +223,28 @@ test_files:
 - spec/stats/details_of_agent_sessions_and_pauses/detail_of_agent_pauses_spec.rb
 - spec/stats/details_of_agent_sessions_and_pauses/detail_of_agent_sessions_spec.rb
 - spec/stats/details_of_agent_sessions_and_pauses/details_of_agent_sessions_and_pauses_spec.rb
+- spec/stats/details_of_answered_calls/details_of_answered_calls_spec.rb
+- spec/stats/details_of_answered_calls/queue_details_spec.rb
 - spec/stats/stats_spec.rb
+- spec/stats/unanswered_calls/all_calls_by_stints_spec.rb
 - spec/stats/unanswered_calls/all_calls_spec.rb
+- spec/stats/unanswered_calls/call_overview_spec.rb
+- spec/stats/unanswered_calls/calls_fully_within_the_given_time_interval_spec.rb
+- spec/stats/unanswered_calls/disconnection_causes_spec.rb
+- spec/stats/unanswered_calls/dnis_used_for_all_calls_spec.rb
+- spec/stats/unanswered_calls/dnis_used_spec.rb
+- spec/stats/unanswered_calls/enter_queue_position_for_all_calls_spec.rb
+- spec/stats/unanswered_calls/enter_queue_position_spec.rb
+- spec/stats/unanswered_calls/inclusive_answered_service_level_agreement_spec.rb
+- spec/stats/unanswered_calls/inclusive_service_level_agreement_spec.rb
+- spec/stats/unanswered_calls/ivr_selection_for_all_calls_spec.rb
+- spec/stats/unanswered_calls/ivr_selection_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_by_key_press_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_by_queue_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_by_stints_spec.rb
+- spec/stats/unanswered_calls/unanswered_calls_distribution_by_length_spec.rb
 - spec/stats/unanswered_calls/unanswered_calls_spec.rb
+- spec/stats/unanswered_calls/unanswered_outbound_calls_by_agent_spec.rb
 - spec/support/shared/shared_examples_for_agent_level_report_instance.rb
 - spec/support/shared/shared_examples_for_aggregate_report_instance.rb
 - spec/support/shared/shared_examples_for_composite_agent_level_report_instance.rb