qismo 0.17.4 → 0.17.5
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- checksums.yaml +4 -4
- data/README.md +24 -51
- data/lib/qismo/api.rb +41 -24
- data/lib/qismo/version.rb +1 -1
- metadata +1 -1
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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SHA256:
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metadata.gz:
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data.tar.gz:
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metadata.gz: 387f549a5a7791dc0c36043b0e031767429e65dfd8cab179e6a9376acada2c62
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data.tar.gz: 92ee18a231db835a294ad59dbd35162f0a84fc22e74277f461fbe5417e724717
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SHA512:
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metadata.gz:
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data.tar.gz:
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metadata.gz: 25a7554d219955a4436575cf61663966a9ed41b7954cf16a9511bb5e30967353ef91e1b26d61b266e86a863dab4dddde16cf3ec15b94d7983a2f6a4f105b72c3
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data.tar.gz: eed71f20bb062736113ddae6a14c29925e8a850a46e5a2a9c98b4978a8a58b75d7398eea5febb7134be4d00bb82a8e21d24452f5778d57c24f5e18d58b874614
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data/README.md
CHANGED
@@ -13,17 +13,8 @@ bundle add qismo
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## Usage
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```ruby
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-
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-
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-
Qismo.configure do |client|
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-
client.app_id = ENV["QISCUS_APP_ID"]
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client.secret_key = ENV["QISCUS_SECRET_KEY"]
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end
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```
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-
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-
Then, start requesting to available endpoint
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+
client = Qismo::Client.new(app_id: "QISCUS_APP_ID", secret_key: "QISCUS_SECRET_KEY")
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-
```ruby
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params = {
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channel: { channel_id: 12345, source: "wa" },
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status: "unresolved",
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@@ -31,51 +22,33 @@ params = {
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is_handled_by_bot: true,
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}
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-
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-
rooms = Qismo.rooms(params)
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rooms = client.rooms(params)
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36
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puts rooms
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# [
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39
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-
# #<Qismo::
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# channel_id=
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# contact_id=
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# id=
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# is_handled_by_bot=true
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-
# is_resolved=false
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# is_waiting=false
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-
# last_comment_sender="
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-
# last_comment_sender_type="system"
|
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# last_comment_text="
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# last_comment_timestamp="2022-12-
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# last_customer_comment_text=nil
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-
# last_customer_timestamp="2022-
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# name="
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# room_badge="https://
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# room_id=
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# room_type="individual"
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# source="
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# user_avatar_url="https://
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# user_id="
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-
# >
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# #<Qismo::Objects::CustomerRoom
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# channel_id=126392
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# contact_id=21608346
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# id=68303333
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# is_handled_by_bot=true
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# is_resolved=false
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# is_waiting=false
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# last_comment_sender="karm-gzu41e4e4dv9fu3f_admin@qismo.com"
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# last_comment_sender_type="system"
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# last_comment_text="bayu joined this conversation"
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# last_comment_timestamp="2022-12-22T06:37:58Z"
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# last_customer_comment_text=nil
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# last_customer_timestamp="2022-12-19T13:32:51Z"
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# name="Oyis"
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# room_badge="https://d1edrlpyc25xu0.cloudfront.net/ods-cc6rmwouax2thbow3/image/upload/5sYxRCGJl_/qiscus_badge.svg"
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# room_id=103513607
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# room_type="individual"
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# source="qiscus"
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# user_avatar_url="https://d1edrlpyc25xu0.cloudfront.net/kiwari-prod/image/upload/wMWsDZP6ta/1516689726-ic_qiscus_client.png"
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# user_id="nurcholisart@gmail.com">
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# ]
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```
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-
## Multiple app id client initialization
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-
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-
```ruby
|
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-
client = Qismo::Client.new(app_id: "QISCUS_APP_ID", secret_key: "QISCUS_SECRET_KEY")
|
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-
|
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params = {
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channel: { channel_id: 12345, source: "wa" },
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status: "unresolved",
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serve_status: "served",
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is_handled_by_bot: true,
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}
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-
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# This will produce same result as explained before
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client.rooms(params)
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-
```
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-
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## Client optional configuration
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Qismo ruby also provide some optional configuration that you can pass, they are:
|
@@ -182,10 +155,10 @@ Qiscus Omnichannel provide webhooks that triggered from various action on your a
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```ruby
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class QiscusWebhooksController < ApplicationController
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skip_before_action :verify_authenticity_token
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-
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+
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def handle_agent_allocation_webhook
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webhook = Qismo::WebhookRequests::OnAgentAllocationNeeded.new(JSON.parse(request.raw_body))
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-
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+
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# Do any action you want using payload that has been objectified
|
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if webhook.candidate_agent.present?
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Qismo.assign_agent(
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data/lib/qismo/api.rb
CHANGED
@@ -21,7 +21,7 @@ module Qismo
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# Limit the number of rooms returned in one page. By default, it will return 50 rooms data
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# @param tag_ids [Array<Integer>]
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# Filter rooms by its tag
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-
# @param
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# @param user_ids [Array<Integer>]
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# Filter rooms by the agent who handled the rooms
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# @param order [String]
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# Order returned data by the timestamp. By default, we will return the newest rooms first
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@@ -29,8 +29,10 @@ module Qismo
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# Next page cursor. If you are on last page, the cursor returned will be nil
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# @param cursor_before [String]
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# Previous page cursor. If you are on first page, the cursor returned will be nil
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# @param is_handled_by_bot [TrueClass,FalseClass]
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# Filter rooms by chatbot activation status in room
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# @return [Qismo::Collection<Qismo::CustomerRoom>]
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-
def rooms(channels: nil, status: nil, serve_status: nil, name: nil, limit: 50, tag_ids: nil,
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+
def rooms(channels: nil, status: nil, serve_status: nil, name: nil, limit: 50, tag_ids: nil, user_ids: nil, order: "desc", cursor_after: nil, cursor_before: nil, is_handled_by_bot: nil)
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body = post("/api/v2/customer_rooms", {
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channels: channels,
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status: status,
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@@ -38,11 +40,12 @@ module Qismo
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name: name,
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limit: limit,
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tag_ids: tag_ids,
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-
user_ids:
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+
user_ids: user_ids,
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order: order,
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cursor_after: cursor_after,
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-
cursor_before: cursor_before
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-
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cursor_before: cursor_before,
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is_handled_by_bot: is_handled_by_bot
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})
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Collection.new(
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Qismo::Objects::CustomerRoom.from_array(body.data.customer_rooms),
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@@ -81,11 +84,12 @@ module Qismo
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#
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# @see https://documenter.getpostman.com/view/8259884/TVsuCSeT#9737d580-d156-4213-85a8-95fb3f1ad964
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# @param room_id [Integer]
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-
# @param
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+
# @param tag [String]
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# Tag name
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# @return [Qismo::Objects::Tag]
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-
def add_room_tag(room_id:,
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def add_room_tag(room_id:, tag:)
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Qismo::Objects::Tag.new(
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post("/api/v2/room_tags/#{room_id}", tag:
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post("/api/v2/room_tags/#{room_id}", tag: tag).data
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)
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end
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@@ -173,23 +177,23 @@ module Qismo
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#
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# @param room_id [Integer]
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# @param agent_id [Integer]
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# @param
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# @param replace_latest_agent [TrueClass,FalseClass]
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# Replace agents in room or not. Don't combine this param
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# with :max_agent param
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# @param max_agent [Integer]
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# Specify max agent that can be assigned to a room. For
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# example, if there are 1 agent in a room and you specific
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# max_agent to 1, you will get bad request error. If you set
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-
# param :
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# param :replace_latest_agent to true, this param will be forced
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# to nil, which no be sent on http request
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# @return [Qismo::Objects::User]
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-
def assign_agent(room_id:, agent_id:,
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def assign_agent(room_id:, agent_id:, replace_latest_agent: false, max_agent: nil)
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Qismo::Objects::User.new(
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post("/api/v1/admin/service/assign_agent", {
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room_id: room_id.to_s,
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agent_id: agent_id,
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replace_latest_agent:
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-
max_agent: (
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replace_latest_agent: replace_latest_agent,
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max_agent: (replace_latest_agent == true) ? nil : max_agent
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}).data.assign_agent
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)
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end
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@@ -221,19 +225,19 @@ module Qismo
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# @param notes [String]
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# Specify room notes. You can also use simple markdown markup
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# for this param
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-
# @param
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# @param is_send_email [TrueClass,FalseClass]
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# Send email to customer or no. This param will only worked if
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# you are using valid email as customer identifier
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# @param extras [Hash]
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# Room extras in valid hash
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# @return [Qismo::Objects::AgentService]
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-
def resolve_room(room_id:, last_comment_id: Time.now.to_i, notes: nil,
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def resolve_room(room_id:, last_comment_id: Time.now.to_i, notes: nil, is_send_email: false, extras: nil)
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Qismo::Objects::AgentService.new(
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post("/api/v1/admin/service/mark_as_resolved", {
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room_id: room_id.to_s,
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last_comment_id: last_comment_id,
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notes: notes,
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is_send_email:
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is_send_email: is_send_email,
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extras: extras
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}).data.service
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)
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@@ -310,16 +314,16 @@ module Qismo
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#
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# @see https://documenter.getpostman.com/view/8259884/TVsuCSeT#0d5db283-c7f8-42e0-ba02-6cbcbc1d2bb3
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# @param room_id [Integer]
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-
# @param
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+
# @param is_available_in_room [TrueClass,FalseClass]
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# @param search [String]
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# @param limit [Integer]
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# @param cursor_after [String]
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# @param cursor_before [String]
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# @return [Qismo::Collection<Qismo::Objects::User>]
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-
def available_agents(room_id:,
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+
def available_agents(room_id:, is_available_in_room: true, search: nil, limit: 15, cursor_after: nil, cursor_before: nil)
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body = get("/api/v2/admin/service/available_agents", {
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room_id: room_id.to_s,
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is_available_in_room:
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+
is_available_in_room: is_available_in_room,
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search: search,
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limit: limit,
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cursor_after: cursor_after,
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@@ -430,7 +434,7 @@ module Qismo
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# List agents by ids
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#
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# @see https://documenter.getpostman.com/view/8259884/TVsuCSeT#3db6c8c8-8ffe-4a88-b630-41f9d5b62298
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-
# @param
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+
# @param agent_ids [Array<Integer>]
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# @return [Qismo::Collection<Qismo::Objects::User>]
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def agents_by_ids(agent_ids:)
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Qismo::Collection.new(
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@@ -442,14 +446,21 @@ module Qismo
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#
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# @see https://documenter.getpostman.com/view/8259884/TVsuCSeT#94eeb9cb-dd70-4baf-9f63-361e7922299a
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# @param division_ids [Array<Integer>]
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-
# @param
|
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+
# @param page [Integer]
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# Page number
|
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+
# @param limit [Integer]
|
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# Number of data returned in one page
|
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# @param is_available [TrueClass,FalseClass]
|
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# Filter only available or unavailable agents
|
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+
# @param sort [String]
|
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# Sort result by descending or ascending
|
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# @return [Qismo::Collection<Qismo::Objects::User>]
|
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-
def agents_by_divisions(division_ids, page: 1, limit: 10,
|
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+
def agents_by_divisions(division_ids, page: 1, limit: 10, is_available: nil, sort: "asc")
|
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body = get("/api/v2/admin/agents/by_division", {
|
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"division_ids[]": division_ids,
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page: page,
|
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limit: limit,
|
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-
is_available:
|
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is_available: is_available,
|
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sort: sort
|
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})
|
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@@ -482,7 +493,12 @@ module Qismo
|
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# List WA broadcast templates
|
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#
|
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# @see https://documenter.getpostman.com/view/8259884/TVsuCSeT#e38d2244-9559-4015-99d5-8c707f6c01bd
|
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-
# @param
|
496
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+
# @param page [Integer]
|
497
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+
# Page number
|
498
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+
# @param limit [Integer]
|
499
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+
# Number of data returned in one page
|
500
|
+
# @param approved [TrueClass,FalseClass]
|
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+
# Filter template by approval status
|
486
502
|
# @return [Qismo::Collection<Qismo::Objects::HsmTemplate>]
|
487
503
|
def wa_broadcast_templates(page: 1, limit: 10, approved: nil)
|
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body = get("/api/v3/admin/hsm", {
|
@@ -561,6 +577,7 @@ module Qismo
|
|
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# @see https://documenter.getpostman.com/view/8259884/TVsuCSeT#030acde2-21cf-4373-8d11-075206053c1d
|
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|
# @param file [HTTP::FormData]
|
563
579
|
# @param template_detail_id [Integer]
|
580
|
+
# @param separator [String]
|
564
581
|
# @return [Integer]
|
565
582
|
def upload_wa_broadcast_csv(file:, template_detail_id:, separator: ",")
|
566
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|
raise ArgumentError, "Invalid file" unless file.is_a?(HTTP::FormData::File)
|
data/lib/qismo/version.rb
CHANGED