qismo 0.1.8 → 0.5.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/.rubocop.yml +13 -2
- data/Gemfile +0 -3
- data/Gemfile.lock +50 -24
- data/README.md +106 -66
- data/Rakefile +7 -1
- data/lib/qismo/api.rb +202 -0
- data/lib/qismo/client.rb +83 -111
- data/lib/qismo/error.rb +52 -0
- data/lib/qismo/model.rb +48 -0
- data/lib/qismo/version.rb +1 -2
- data/lib/qismo.rb +26 -52
- metadata +91 -39
- data/.editorconfig +0 -9
- data/.gitignore +0 -12
- data/CODE_OF_CONDUCT.md +0 -74
- data/LICENSE.txt +0 -21
- data/lib/qismo/errors.rb +0 -58
- data/lib/qismo/helpers/base_helper.rb +0 -50
- data/lib/qismo/models/agent.rb +0 -42
- data/lib/qismo/models/base.rb +0 -60
- data/lib/qismo/models/bot.rb +0 -12
- data/lib/qismo/models/null_object.rb +0 -109
- data/lib/qismo/models/office_hour.rb +0 -13
- data/lib/qismo/models/office_setting.rb +0 -19
- data/lib/qismo/models/room.rb +0 -31
- data/lib/qismo/models/user.rb +0 -19
- data/lib/qismo/operations.rb +0 -6
- data/lib/qismo/resources/agent_resource.rb +0 -39
- data/lib/qismo/resources/bot_resource.rb +0 -61
- data/lib/qismo/resources/office_setting_resource.rb +0 -67
- data/lib/qismo/resources/room_resource.rb +0 -182
- data/lib/qismo/resources/user_resource.rb +0 -45
- data/lib/qismo/response.rb +0 -135
- data/qismo.gemspec +0 -30
data/CODE_OF_CONDUCT.md
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# Contributor Covenant Code of Conduct
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## Our Pledge
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In the interest of fostering an open and welcoming environment, we as
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contributors and maintainers pledge to making participation in our project and
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our community a harassment-free experience for everyone, regardless of age, body
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size, disability, ethnicity, gender identity and expression, level of experience,
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nationality, personal appearance, race, religion, or sexual identity and
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orientation.
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## Our Standards
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Examples of behavior that contributes to creating a positive environment
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include:
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* Using welcoming and inclusive language
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* Being respectful of differing viewpoints and experiences
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* Gracefully accepting constructive criticism
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* Focusing on what is best for the community
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* Showing empathy towards other community members
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Examples of unacceptable behavior by participants include:
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* The use of sexualized language or imagery and unwelcome sexual attention or
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advances
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* Trolling, insulting/derogatory comments, and personal or political attacks
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* Public or private harassment
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* Publishing others' private information, such as a physical or electronic
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address, without explicit permission
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* Other conduct which could reasonably be considered inappropriate in a
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professional setting
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## Our Responsibilities
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Project maintainers are responsible for clarifying the standards of acceptable
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behavior and are expected to take appropriate and fair corrective action in
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response to any instances of unacceptable behavior.
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Project maintainers have the right and responsibility to remove, edit, or
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reject comments, commits, code, wiki edits, issues, and other contributions
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that are not aligned to this Code of Conduct, or to ban temporarily or
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permanently any contributor for other behaviors that they deem inappropriate,
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threatening, offensive, or harmful.
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## Scope
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This Code of Conduct applies both within project spaces and in public spaces
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when an individual is representing the project or its community. Examples of
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representing a project or community include using an official project e-mail
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address, posting via an official social media account, or acting as an appointed
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representative at an online or offline event. Representation of a project may be
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further defined and clarified by project maintainers.
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## Enforcement
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Instances of abusive, harassing, or otherwise unacceptable behavior may be
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reported by contacting the project team at nurcholisart@gmail.com. All
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complaints will be reviewed and investigated and will result in a response that
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is deemed necessary and appropriate to the circumstances. The project team is
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obligated to maintain confidentiality with regard to the reporter of an incident.
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Further details of specific enforcement policies may be posted separately.
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Project maintainers who do not follow or enforce the Code of Conduct in good
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faith may face temporary or permanent repercussions as determined by other
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members of the project's leadership.
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## Attribution
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This Code of Conduct is adapted from the [Contributor Covenant][homepage], version 1.4,
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available at [https://contributor-covenant.org/version/1/4][version]
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[homepage]: https://contributor-covenant.org
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[version]: https://contributor-covenant.org/version/1/4/
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data/LICENSE.txt
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The MIT License (MIT)
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Copyright (c) 2021 Nurcholis Art
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Permission is hereby granted, free of charge, to any person obtaining a copy
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of this software and associated documentation files (the "Software"), to deal
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in the Software without restriction, including without limitation the rights
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to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies of the Software, and to permit persons to whom the Software is
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furnished to do so, subject to the following conditions:
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The above copyright notice and this permission notice shall be included in
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all copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
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LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
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THE SOFTWARE.
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data/lib/qismo/errors.rb
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# frozen_string_literal: true
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module Qismo
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#
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# Qismo generic error
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# @!attribute message [String]
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#
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class Error < StandardError
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end
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#
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# Qismo HTTP error
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#
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# @attribute message [String]
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# @attribute http_code [Integer]
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# @attribute http_headers [Hash]
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# @attribute http_body [Hash,String]
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# @attribute http_raw_body [String]
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#
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class HTTPError < StandardError
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attr_accessor :message, :http_code, :http_headers, :http_body, :http_raw_body
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def initialize(message = nil, http_code: nil, http_headers: nil, http_body: nil, http_raw_body: nil)
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@message = message
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@http_code = http_code
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@http_headers = http_headers
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@http_body = http_body
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@http_raw_body = http_raw_body
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end
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end
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# Error for 5xx status code
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ServerError = Class.new(HTTPError)
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# Error for 500 status code
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InternalServerError = Class.new(ServerError)
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# Error for 4xx status code
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ClientError = Class.new(HTTPError)
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# Error for 400 status code
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BadRequest = Class.new(ClientError)
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# Error for 401 status code
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Unauthorized = Class.new(ClientError)
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# Error for 402 status code
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PaymentRequired = Class.new(ClientError)
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# Error for 403 status code
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Forbidden = Class.new(ClientError)
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# Error for 404 status code
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NotFound = Class.new(ClientError)
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# Error for 429 status code
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RateLimitExceeded = Class.new(ClientError)
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end
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# frozen_string_literal: true
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module Qismo
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#
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# Utilities for Qismo Ruby client
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#
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module Helpers
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module BaseHelper
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#
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# Validate the existence of hash attributes
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#
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# @param args [Array<Symbol,String>]
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# @param on [Hash]
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def validate_existence_of!(*args, on:)
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args.each do |arg|
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falsy = (on[arg] == {} || on[arg] == [] || on[arg].nil? || on[arg] == "" || on[arg] == 0)
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raise BadRequest, "#{arg} is required" if falsy
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end
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end
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#
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# Check the argument is false or not
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# @param arg [String, Integer, Hash, Array, NilClass]
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#
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# @return [TrueClass, FalseClass]
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#
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def falsy?(arg)
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(arg == {} || arg == [] || arg.nil? || arg == "" || arg == 0)
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end
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#
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# Safely parse json string
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str = str.to_json if str.is_a?(Hash)
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JSON.parse(str, symbolize_names: symbolize_names)
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rescue JSON::ParserError
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str
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end
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data/lib/qismo/models/agent.rb
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module Qismo
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#
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# Agent model
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# @!attribute id [Integer]
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# @!attribute email [String]
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# @!attribute name [String]
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# @!attribute authentication_token [String]
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# @!attribute created_at [String]
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# @!attribute updated_at [String]
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# @!attribute sdk_email [String]
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# @!attribute sdk_key [String]
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# @!attribute is_available [TrueClass, FalseClass]
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# @!attribute type [Integer]
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# @!attribute avatar_url [String]
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# @!attribute app_id [Integer]
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# @!attribute is_verified [TrueClass, FalseClass]
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# @!attribute notifications_room_id [String]
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# @!attribute bubble_color [String, nil]
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# @!attribute qismo_key [String]
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# @!attribute direct_login_token [String]
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# @!attribute last_login [String]
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# @!attribute force_offline [TrueClass, FalseClass]
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# @!attribute assigned_rules [Array<String>]
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#
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class Agent < Base
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# @!parse
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# extend Resources::AgentResource
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extend Resources::AgentResource
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end
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module Operations
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# @return [Qismo::Agent::Class]
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def agent
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Qismo::Agent
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end
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end
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end
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data/lib/qismo/models/base.rb
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module Qismo
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# Base object of Qismo object
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#
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class Base
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#
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# Transform object to hash
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def as_json
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instance_variables.each { |var| hash[var.to_s.delete("@")] = instance_variable_get(var) }
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hash
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end
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# @return [Array<Object>]
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def self.descendants
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ObjectSpace.each_object(Class).select { |klass| klass < self }
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end
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private
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#
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# Initialize object
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#
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attrs.each do |key, value|
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end
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#
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# Dynamically tranform hash to class attributes
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# @param value [String,Integer,TrueClass,FalseClass,Hash,Array]
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#
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#
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def initiate_object(key, value)
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if value.is_a?(TrueClass) || value.is_a?(FalseClass)
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key_s = key.to_s
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method_name = key_s.start_with?("is_") ? key_s.gsub("is_", "") : key_s
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method_name += "?"
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self.class.define_method(method_name) do
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value
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instance_variable_set("@#{key}", value)
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end
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data/lib/qismo/models/bot.rb
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module Qismo
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#
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# Class to handle nil value
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class NullObject
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def !
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true
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def respond_to?(*)
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true
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end
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#
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# @return [TrueClass,FalseClass]
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#
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def instance_of?(klass)
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raise(TypeError, "class or module required") unless klass.is_a?(Class)
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self.class == klass
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#
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# @return [TrueClass,FalseClass]
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#
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def kind_of?(mod)
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raise(TypeError, "class or module required") unless mod.is_a?(Module)
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self.class.ancestors.include?(mod)
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end
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alias_method :is_a?, :kind_of?
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# @return [Integer]
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#
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def <=>(other)
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if other.is_a?(self.class)
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0
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else
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-1
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end
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end
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#
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# @return [TrueClass,FalseClass]
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def nil?
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true
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end
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#
|
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|
-
# @return [String]
|
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|
-
#
|
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|
-
def as_json(*)
|
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|
-
"null"
|
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|
-
end
|
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|
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|
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|
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#
|
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|
-
# @return [String]
|
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|
-
#
|
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|
-
def to_json(*args)
|
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|
-
nil.to_json(*args)
|
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|
-
end
|
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|
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|
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|
-
#
|
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|
-
# @return [nil]
|
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|
-
#
|
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|
-
def presence
|
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|
-
nil
|
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|
-
end
|
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|
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|
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|
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#
|
82
|
-
# @return [TrueClass,FalseClass]
|
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|
-
#
|
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|
-
def blank?
|
85
|
-
true
|
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|
-
end
|
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|
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|
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|
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#
|
89
|
-
# @return [TrueClass,FalseClass]
|
90
|
-
#
|
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|
-
def present?
|
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|
-
false
|
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|
-
end
|
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|
-
|
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|
-
#
|
96
|
-
# @return [NullObject]
|
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|
-
#
|
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|
-
def method_missing(m, *args, &block)
|
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|
-
self
|
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|
-
end
|
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|
-
|
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|
-
#
|
103
|
-
# @return [TrueClass,FalseClass]
|
104
|
-
#
|
105
|
-
def respond_to_missing?(method_name, *args)
|
106
|
-
false
|
107
|
-
end
|
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|
-
end
|
109
|
-
end
|
@@ -1,19 +0,0 @@
|
|
1
|
-
# frozen_string_literal: true
|
2
|
-
|
3
|
-
module Qismo
|
4
|
-
#
|
5
|
-
# Office setting model
|
6
|
-
#
|
7
|
-
# @!attribute online_message [String]
|
8
|
-
# @!attribute offline_message [String]
|
9
|
-
# @!attribute timezone [String]
|
10
|
-
# @!attribute send_online_if_resolved [TrueClass, FalseClass]
|
11
|
-
# @!attribute send_offline_each_message [TrueClass, FalseClass]
|
12
|
-
# @!attribute is_in_office_hour [TrueClass, FalseClass]
|
13
|
-
# @!attribute office_hours [Array<OfficeHour>]
|
14
|
-
class OfficeSetting < Base
|
15
|
-
# @!parse
|
16
|
-
# extend Resources::OfficeSettingResource
|
17
|
-
extend Resources::OfficeSettingResource
|
18
|
-
end
|
19
|
-
end
|
data/lib/qismo/models/room.rb
DELETED
@@ -1,31 +0,0 @@
|
|
1
|
-
# frozen_string_literal: true
|
2
|
-
|
3
|
-
module Qismo
|
4
|
-
#
|
5
|
-
# Room model
|
6
|
-
#
|
7
|
-
# @!attribute channel_id [Integer]
|
8
|
-
# @!attribute contact_id [Integer]
|
9
|
-
# @!attribute is_handled_by_bot [Truelass, FalseClass]
|
10
|
-
# @!attribute is_resolved [Truelass, FalseClass]
|
11
|
-
# @!attribute is_waiting [Truelass, FalseClass]
|
12
|
-
# @!attribute last_comment_sender [String]
|
13
|
-
# @!attribute last_comment_sender_type [String]
|
14
|
-
# @!attribute last_comment_text [String]
|
15
|
-
# @!attribute last_comment_timestamp [String]
|
16
|
-
# @!attribute last_customer_comment_text [String, nil]
|
17
|
-
# @!attribute last_customer_timestamp [String]
|
18
|
-
# @!attribute name [String]
|
19
|
-
# @!attribute room_badge [String]
|
20
|
-
# @!attribute room_id [String]
|
21
|
-
# @!attribute room_type [String]
|
22
|
-
# @!attribute source [String]
|
23
|
-
# @!attribute user_avatar_url [String]
|
24
|
-
# @!attribute user_id [String]
|
25
|
-
#
|
26
|
-
class Room < Base
|
27
|
-
# @!parse
|
28
|
-
# extend Resources::RoomResource
|
29
|
-
extend Resources::RoomResource
|
30
|
-
end
|
31
|
-
end
|
data/lib/qismo/models/user.rb
DELETED
@@ -1,19 +0,0 @@
|
|
1
|
-
# frozen_string_literal: true
|
2
|
-
|
3
|
-
module Qismo
|
4
|
-
#
|
5
|
-
# User model
|
6
|
-
#
|
7
|
-
# @!attribute id [Integer]
|
8
|
-
# @!attribute name [String]
|
9
|
-
# @!attribute authentication_token [String]
|
10
|
-
# @!attribute is_available [TrueClass, FalseClass]
|
11
|
-
# @!attribute direct_login_token [String]
|
12
|
-
# @!attribute long_lived_token [String]
|
13
|
-
#
|
14
|
-
class User < Base
|
15
|
-
# @!parse
|
16
|
-
# extend Resources::UserResource
|
17
|
-
extend Resources::UserResource
|
18
|
-
end
|
19
|
-
end
|
data/lib/qismo/operations.rb
DELETED
@@ -1,39 +0,0 @@
|
|
1
|
-
# frozen_string_literal: true
|
2
|
-
|
3
|
-
module Qismo
|
4
|
-
module Resources
|
5
|
-
module AgentResource
|
6
|
-
#
|
7
|
-
# List agents
|
8
|
-
#
|
9
|
-
# @param options [Hash]
|
10
|
-
# @option options [Integer] :page Page number
|
11
|
-
# @option options [Integer] :limit Data offset per page
|
12
|
-
# @option options [String] :search Filter agent by query
|
13
|
-
# @option options [String] :scope Scoping search attribute. Can be `division`, `name`, or `email`
|
14
|
-
#
|
15
|
-
# @return [Array<Agent>]
|
16
|
-
#
|
17
|
-
def list(options = {})
|
18
|
-
resp = Qismo.client.get("/api/v2/admin/agents", options)
|
19
|
-
body = resp.http_body
|
20
|
-
agents = body.dig("data", "agents")
|
21
|
-
agents.dig("data", "agents").map { |agent| Agent.new(agent) }
|
22
|
-
end
|
23
|
-
|
24
|
-
#
|
25
|
-
# Get agent by id
|
26
|
-
#
|
27
|
-
# @param id [Integer] Agent's id
|
28
|
-
#
|
29
|
-
# @return [Agent]
|
30
|
-
#
|
31
|
-
def get(id)
|
32
|
-
resp = Qismo.client.call(:get, "/api/v2/admin/agent/#{id}")
|
33
|
-
body = resp.http_body
|
34
|
-
agent = body.dig("data", "agent")
|
35
|
-
Agent.new(agent)
|
36
|
-
end
|
37
|
-
end
|
38
|
-
end
|
39
|
-
end
|
@@ -1,61 +0,0 @@
|
|
1
|
-
# frozen_string_literal: true
|
2
|
-
|
3
|
-
module Qismo
|
4
|
-
module Resources
|
5
|
-
module BotResource
|
6
|
-
#
|
7
|
-
# Send message to room as bot
|
8
|
-
#
|
9
|
-
# @param options [Hash]
|
10
|
-
# @option options [String] :room_id
|
11
|
-
# @option options [String] :message
|
12
|
-
# @option options [String] :type required if type is not `text`
|
13
|
-
# @!attribute payload [Hash] required if type is not `text`
|
14
|
-
#
|
15
|
-
# @return [Response]
|
16
|
-
#
|
17
|
-
def send_message(options = {})
|
18
|
-
options[:sender_email] = Qismo.admin_email
|
19
|
-
|
20
|
-
validate_existence_of!(:sender_email, :message, :room_id, on: options)
|
21
|
-
options[:room_id] = options[:room_id].to_s
|
22
|
-
|
23
|
-
Qismo.client.post("/#{Qismo.client.app_id}/bot", options)
|
24
|
-
end
|
25
|
-
|
26
|
-
#
|
27
|
-
# Notify admin and/or agent that bot need human help
|
28
|
-
#
|
29
|
-
# @param room_id [Integer]
|
30
|
-
# @param roles [Array<Integer>]
|
31
|
-
# @param options [Hash]
|
32
|
-
# @option options [TrueClass] :find_online_agent
|
33
|
-
#
|
34
|
-
# @return [Response]
|
35
|
-
#
|
36
|
-
def handover(room_id, *roles, **options)
|
37
|
-
if roles.empty?
|
38
|
-
Qismo.client.request(:post, "/#{Qismo.client.app_id}/bot/#{room_id}/hand_over", {
|
39
|
-
headers: { authorization: Qismo.client.secret_key },
|
40
|
-
})
|
41
|
-
else
|
42
|
-
int_roles = []
|
43
|
-
roles.each { |role| int_roles.append(role) }
|
44
|
-
|
45
|
-
if roles.size == 1
|
46
|
-
options[:role] = int_roles.first
|
47
|
-
else
|
48
|
-
options[:roles] = int_roles
|
49
|
-
end
|
50
|
-
|
51
|
-
options = options.compact
|
52
|
-
|
53
|
-
Qismo.client.request(:post, "/#{Qismo.client.app_id}/bot/#{room_id}/hand_over_to_role", {
|
54
|
-
json: options,
|
55
|
-
headers: { authorization: Qismo.client.secret_key },
|
56
|
-
})
|
57
|
-
end
|
58
|
-
end
|
59
|
-
end
|
60
|
-
end
|
61
|
-
end
|
@@ -1,67 +0,0 @@
|
|
1
|
-
# frozen_string_literal: true
|
2
|
-
|
3
|
-
module Qismo
|
4
|
-
module Resources
|
5
|
-
module OfficeSettingResource
|
6
|
-
#
|
7
|
-
# Get office hours
|
8
|
-
#
|
9
|
-
# @return [OfficeSetting]
|
10
|
-
#
|
11
|
-
def office_hours
|
12
|
-
resp = Qismo.client.get("/api/v1/admin/office_hours")
|
13
|
-
body = resp.http_body
|
14
|
-
|
15
|
-
data = body["data"]
|
16
|
-
|
17
|
-
morfed_data = {}
|
18
|
-
morfed_data["online_message"] = data["online_message"]
|
19
|
-
morfed_data["offline_message"] = data["offline_message"]
|
20
|
-
morfed_data["timezone"] = data["timezone"]
|
21
|
-
morfed_data["send_online_if_resolved"] = data["send_online_if_resolved"]
|
22
|
-
morfed_data["send_offline_each_message"] = data["send_offline_each_message"]
|
23
|
-
|
24
|
-
office_hours = []
|
25
|
-
data["office_hours"].each do |oh|
|
26
|
-
office_hours.append(OfficeHour.new(oh))
|
27
|
-
end
|
28
|
-
|
29
|
-
morfed_data["office_hours"] = office_hours
|
30
|
-
morfed_data["is_in_office_hour"] = check_is_in_office_hour?(
|
31
|
-
morfed_data["timezone"],
|
32
|
-
morfed_data["office_hours"]
|
33
|
-
)
|
34
|
-
|
35
|
-
OfficeSetting.new(morfed_data)
|
36
|
-
end
|
37
|
-
|
38
|
-
private
|
39
|
-
|
40
|
-
#
|
41
|
-
# Check if current timestamp is in office hour
|
42
|
-
#
|
43
|
-
# @param timezone [String,Integer]
|
44
|
-
# @param office_hours [Array<OfficeHour>]
|
45
|
-
#
|
46
|
-
# @return [TrueClass, FalseClass]
|
47
|
-
#
|
48
|
-
def check_is_in_office_hour?(timezone, office_hours)
|
49
|
-
current = Time.now.getlocal(timezone)
|
50
|
-
current_weekday = current.strftime("%u").to_i
|
51
|
-
|
52
|
-
today_oh = office_hours.find { |oh| oh.day == current_weekday }
|
53
|
-
return false if today_oh.nil?
|
54
|
-
|
55
|
-
start_time = Time.parse("#{current.year}-#{current.month}-#{current.day} #{today_oh.starttime} #{timezone}")
|
56
|
-
end_time = Time.parse("#{current.year}-#{current.month}-#{current.day} #{today_oh.endtime} #{timezone}")
|
57
|
-
|
58
|
-
int_start_time = start_time.to_i
|
59
|
-
int_end_time = end_time.to_i
|
60
|
-
|
61
|
-
int_current = current.to_i
|
62
|
-
|
63
|
-
(int_start_time..int_end_time).include?(int_current)
|
64
|
-
end
|
65
|
-
end
|
66
|
-
end
|
67
|
-
end
|