purecloudplatformclientv2 85.0.1 → 86.0.0

data/docs/DetectedNamedEntityValue.md

@@ -0,0 +1,14 @@
+---
+title: DetectedNamedEntityValue
+---
+## PureCloud::DetectedNamedEntityValue
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **raw** | **String** | The raw value of the detected named entity. | [optional] |
+| **resolved** | **String** | The resolved value of the detected named entity. | [optional] |
+{: class="table table-striped"}
+
+

data/docs/DialogflowAgent.md

@@ -10,8 +10,9 @@ title: DialogflowAgent
 | **id** | **String** | The globally unique identifier for the object. | [optional] |
 | **name** | **String** |  | [optional] |
 | **project** | [**DialogflowProject**](DialogflowProject.html) | The project this Dialogflow agent belongs to | [optional] |
-| **languages** | **Array<String>** | The target languages of the Dialogflow agent | [optional] |
-| **intents** | [**Array<DialogflowIntent>**](DialogflowIntent.html) | An array of Intents associated with this bot alias | [optional] |
+| **languages** | **Array<String>** | The supported languages of the Dialogflow agent | [optional] |
+| **intents** | [**Array<DialogflowIntent>**](DialogflowIntent.html) | An array of Intents associated with this agent | [optional] |
+| **environments** | **Array<String>** | Available environments for this agent | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/Edge.md

@@ -36,7 +36,7 @@ title: Edge
 | **status_code** | **String** | The current status of the Edge. | [optional] |
 | **edge_group** | [**EdgeGroup**](EdgeGroup.html) |  | [optional] |
 | **site** | [**Site**](Site.html) | The Site to which the Edge is assigned. | [optional] |
-| **software_status** | [**DomainEdgeSoftwareUpdateDto**](DomainEdgeSoftwareUpdateDto.html) |  | [optional] |
+| **software_status** | [**DomainEdgeSoftwareUpdateDto**](DomainEdgeSoftwareUpdateDto.html) | Details about an in-progress or recently in-progress Edge software upgrade. This node appears only if a software upgrade was recently initiated for this Edge. | [optional] |
 | **online_status** | **String** |  | [optional] |
 | **serial_number** | **String** |  | [optional] |
 | **physical_edge** | **BOOLEAN** |  | [optional] |

data/docs/Email.md

@@ -28,6 +28,7 @@ title: Email
 | **message_id** | **String** | A globally unique identifier for the stored content of this communication. | [optional] |
 | **draft_attachments** | [**Array<Attachment>**](Attachment.html) | A list of uploaded attachments on the email draft. | [optional] |
 | **spam** | **BOOLEAN** | Indicates if the inbound email was marked as spam. | [optional] |
+| **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
 {: class="table table-striped"}
 
 

data/docs/EntityListing.md

@@ -7,11 +7,7 @@ title: EntityListing
 
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
-| **entities** | [**Array<DataTableImportJob>**](DataTableImportJob.html) |  | [optional] |
-| **page_size** | **Integer** |  | [optional] |
-| **page_number** | **Integer** |  | [optional] |
-| **total** | **Integer** |  | [optional] |
-| **page_count** | **Integer** |  | [optional] |
+| **entities** | **Array<Object>** |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/ExternalContactsApi.md

@@ -10,6 +10,7 @@ Method | Description
 ------------- | ------------- | -------------
 [**delete_externalcontacts_contact**](ExternalContactsApi.html#delete_externalcontacts_contact) | Delete an external contact
 [**delete_externalcontacts_contact_note**](ExternalContactsApi.html#delete_externalcontacts_contact_note) | Delete a note for an external contact
+[**delete_externalcontacts_contacts_schema**](ExternalContactsApi.html#delete_externalcontacts_contacts_schema) | Delete a schema
 [**delete_externalcontacts_organization**](ExternalContactsApi.html#delete_externalcontacts_organization) | Delete an external organization
 [**delete_externalcontacts_organization_note**](ExternalContactsApi.html#delete_externalcontacts_organization_note) | Delete a note for an external organization
 [**delete_externalcontacts_organization_trustor**](ExternalContactsApi.html#delete_externalcontacts_organization_trustor) | Unlink the Trustor for this External Organization
@@ -18,25 +19,37 @@ Method | Description
 [**get_externalcontacts_contact_note**](ExternalContactsApi.html#get_externalcontacts_contact_note) | Fetch a note for an external contact
 [**get_externalcontacts_contact_notes**](ExternalContactsApi.html#get_externalcontacts_contact_notes) | List notes for an external contact
 [**get_externalcontacts_contacts**](ExternalContactsApi.html#get_externalcontacts_contacts) | Search for external contacts
+[**get_externalcontacts_contacts_schema**](ExternalContactsApi.html#get_externalcontacts_contacts_schema) | Get a schema
+[**get_externalcontacts_contacts_schema_version**](ExternalContactsApi.html#get_externalcontacts_contacts_schema_version) | Get a specific version of a schema
+[**get_externalcontacts_contacts_schema_versions**](ExternalContactsApi.html#get_externalcontacts_contacts_schema_versions) | Get all versions of an external contact's schema
+[**get_externalcontacts_contacts_schemas**](ExternalContactsApi.html#get_externalcontacts_contacts_schemas) | Get a list of schemas.
 [**get_externalcontacts_organization**](ExternalContactsApi.html#get_externalcontacts_organization) | Fetch an external organization
 [**get_externalcontacts_organization_contacts**](ExternalContactsApi.html#get_externalcontacts_organization_contacts) | Search for external contacts in an external organization
 [**get_externalcontacts_organization_note**](ExternalContactsApi.html#get_externalcontacts_organization_note) | Fetch a note for an external organization
 [**get_externalcontacts_organization_notes**](ExternalContactsApi.html#get_externalcontacts_organization_notes) | List notes for an external organization
 [**get_externalcontacts_organization_relationships**](ExternalContactsApi.html#get_externalcontacts_organization_relationships) | Fetch a relationship for an external organization
 [**get_externalcontacts_organizations**](ExternalContactsApi.html#get_externalcontacts_organizations) | Search for external organizations
+[**get_externalcontacts_organizations_schema**](ExternalContactsApi.html#get_externalcontacts_organizations_schema) | Get a schema
+[**get_externalcontacts_organizations_schema_version**](ExternalContactsApi.html#get_externalcontacts_organizations_schema_version) | Get a specific version of a schema
+[**get_externalcontacts_organizations_schema_versions**](ExternalContactsApi.html#get_externalcontacts_organizations_schema_versions) | Get all versions of an external organization's schema
+[**get_externalcontacts_organizations_schemas**](ExternalContactsApi.html#get_externalcontacts_organizations_schemas) | Get a list of schemas.
 [**get_externalcontacts_relationship**](ExternalContactsApi.html#get_externalcontacts_relationship) | Fetch a relationship
 [**get_externalcontacts_reversewhitepageslookup**](ExternalContactsApi.html#get_externalcontacts_reversewhitepageslookup) | Look up contacts and externalOrganizations based on an attribute. Maximum of 25 values returned.
 [**post_externalcontacts_contact_notes**](ExternalContactsApi.html#post_externalcontacts_contact_notes) | Create a note for an external contact
 [**post_externalcontacts_contacts**](ExternalContactsApi.html#post_externalcontacts_contacts) | Create an external contact
+[**post_externalcontacts_contacts_schemas**](ExternalContactsApi.html#post_externalcontacts_contacts_schemas) | Create a schema
 [**post_externalcontacts_organization_notes**](ExternalContactsApi.html#post_externalcontacts_organization_notes) | Create a note for an external organization
 [**post_externalcontacts_organizations**](ExternalContactsApi.html#post_externalcontacts_organizations) | Create an external organization
+[**post_externalcontacts_organizations_schemas**](ExternalContactsApi.html#post_externalcontacts_organizations_schemas) | Create a schema
 [**post_externalcontacts_relationships**](ExternalContactsApi.html#post_externalcontacts_relationships) | Create a relationship
 [**put_externalcontacts_contact**](ExternalContactsApi.html#put_externalcontacts_contact) | Update an external contact
 [**put_externalcontacts_contact_note**](ExternalContactsApi.html#put_externalcontacts_contact_note) | Update a note for an external contact
+[**put_externalcontacts_contacts_schema**](ExternalContactsApi.html#put_externalcontacts_contacts_schema) | Update a schema
 [**put_externalcontacts_conversation**](ExternalContactsApi.html#put_externalcontacts_conversation) | Associate an external contact with a conversation
 [**put_externalcontacts_organization**](ExternalContactsApi.html#put_externalcontacts_organization) | Update an external organization
 [**put_externalcontacts_organization_note**](ExternalContactsApi.html#put_externalcontacts_organization_note) | Update a note for an external organization
 [**put_externalcontacts_organization_trustor_trustor_id**](ExternalContactsApi.html#put_externalcontacts_organization_trustor_trustor_id) | Links a Trustor with an External Organization
+[**put_externalcontacts_organizations_schema**](ExternalContactsApi.html#put_externalcontacts_organizations_schema) | Update a schema
 [**put_externalcontacts_relationship**](ExternalContactsApi.html#put_externalcontacts_relationship) | Update a relationship
 {: class="table table-striped"}
 
@@ -173,6 +186,70 @@ Name | Type | Description  | Notes
 
 
 
+<a name="delete_externalcontacts_contacts_schema"></a>
+
+##  delete_externalcontacts_contacts_schema(schema_id)
+
+
+
+Delete a schema
+
+
+
+Wraps DELETE /api/v2/externalcontacts/contacts/schemas/{schemaId} 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:edit
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+schema_id = "schema_id_example" # String | Schema ID
+
+
+begin
+  #Delete a schema
+  api_instance.delete_externalcontacts_contacts_schema(schema_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->delete_externalcontacts_contacts_schema: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **schema_id** | **String**| Schema ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="delete_externalcontacts_organization"></a>
 
 ## [**Empty**](Empty.html) delete_externalcontacts_organization(external_organization_id)
@@ -726,22 +803,21 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_organization"></a>
+<a name="get_externalcontacts_contacts_schema"></a>
 
-## [**ExternalOrganization**](ExternalOrganization.html) get_externalcontacts_organization(external_organization_id, opts)
+## [**DataSchema**](DataSchema.html) get_externalcontacts_contacts_schema(schema_id)
 
 
 
-Fetch an external organization
+Get a schema
 
 
 
-Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId} 
+Wraps GET /api/v2/externalcontacts/contacts/schemas/{schemaId} 
 
 Requires ANY permissions: 
 
-* relate:externalOrganization:view
-* externalContacts:externalOrganization:view
+* externalContacts:customFields:view
 
 
 ### Example
@@ -761,19 +837,15 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
-external_organization_id = "external_organization_id_example" # String | External Organization ID
+schema_id = "schema_id_example" # String | Schema ID
 
-opts = { 
-  expand: "expand_example", # String | which fields, if any, to expand (externalDataSources)
-  include_trustors: true # BOOLEAN | (true or false) whether or not to include trustor information embedded in the externalOrganization
-}
 
 begin
-  #Fetch an external organization
-  result = api_instance.get_externalcontacts_organization(external_organization_id, opts)
+  #Get a schema
+  result = api_instance.get_externalcontacts_contacts_schema(schema_id)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_contacts_schema: #{e}"
 end
 ```
 
@@ -781,15 +853,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **external_organization_id** | **String**| External Organization ID |  |
- **expand** | **String**| which fields, if any, to expand (externalDataSources) | [optional] <br />**Values**: externalDataSources |
- **include_trustors** | **BOOLEAN**| (true or false) whether or not to include trustor information embedded in the externalOrganization | [optional]  |
+ **schema_id** | **String**| Schema ID |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**ExternalOrganization**](ExternalOrganization.html)
+[**DataSchema**](DataSchema.html)
 
 ### HTTP request headers
 
@@ -798,21 +868,21 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_organization_contacts"></a>
+<a name="get_externalcontacts_contacts_schema_version"></a>
 
-## [**ContactListing**](ContactListing.html) get_externalcontacts_organization_contacts(external_organization_id, opts)
+## [**DataSchema**](DataSchema.html) get_externalcontacts_contacts_schema_version(schema_id, version_id)
 
 
 
-Search for external contacts in an external organization
+Get a specific version of a schema
 
 
 
-Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts 
+Wraps GET /api/v2/externalcontacts/contacts/schemas/{schemaId}/versions/{versionId} 
 
 Requires ANY permissions: 
 
-* externalContacts:contact:view
+* externalContacts:customFields:view
 
 
 ### Example
@@ -832,22 +902,17 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
-external_organization_id = "external_organization_id_example" # String | External Organization ID
+schema_id = "schema_id_example" # String | Schema ID
+
+version_id = "version_id_example" # String | Schema version
 
-opts = { 
-  page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  q: "q_example", # String | User supplied search keywords (no special syntax is currently supported)
-  sort_order: "sort_order_example", # String | Sort order
-  expand: ["expand_example"] # Array<String> | which fields, if any, to expand
-}
 
 begin
-  #Search for external contacts in an external organization
-  result = api_instance.get_externalcontacts_organization_contacts(external_organization_id, opts)
+  #Get a specific version of a schema
+  result = api_instance.get_externalcontacts_contacts_schema_version(schema_id, version_id)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_contacts: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_contacts_schema_version: #{e}"
 end
 ```
 
@@ -855,18 +920,14 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **external_organization_id** | **String**| External Organization ID |  |
- **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
- **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
- **q** | **String**| User supplied search keywords (no special syntax is currently supported) | [optional]  |
- **sort_order** | **String**| Sort order | [optional]  |
- **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: externalOrganization, externalDataSources |
+ **schema_id** | **String**| Schema ID |  |
+ **version_id** | **String**| Schema version |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**ContactListing**](ContactListing.html)
+[**DataSchema**](DataSchema.html)
 
 ### HTTP request headers
 
@@ -875,21 +936,21 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_organization_note"></a>
+<a name="get_externalcontacts_contacts_schema_versions"></a>
 
-## [**Note**](Note.html) get_externalcontacts_organization_note(external_organization_id, note_id, opts)
+## [**DataSchema**](DataSchema.html) get_externalcontacts_contacts_schema_versions(schema_id)
 
 
 
-Fetch a note for an external organization
+Get all versions of an external contact's schema
 
 
 
-Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId} 
+Wraps GET /api/v2/externalcontacts/contacts/schemas/{schemaId}/versions 
 
 Requires ANY permissions: 
 
-* externalContacts:externalOrganization:view
+* externalContacts:customFields:view
 
 
 ### Example
@@ -909,20 +970,15 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
-external_organization_id = "external_organization_id_example" # String | External Organization Id
-
-note_id = "note_id_example" # String | Note Id
+schema_id = "schema_id_example" # String | Schema ID
 
-opts = { 
-  expand: ["expand_example"] # Array<String> | which fields, if any, to expand
-}
 
 begin
-  #Fetch a note for an external organization
-  result = api_instance.get_externalcontacts_organization_note(external_organization_id, note_id, opts)
+  #Get all versions of an external contact's schema
+  result = api_instance.get_externalcontacts_contacts_schema_versions(schema_id)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_note: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_contacts_schema_versions: #{e}"
 end
 ```
 
@@ -930,15 +986,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **external_organization_id** | **String**| External Organization Id |  |
- **note_id** | **String**| Note Id |  |
- **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: author, externalDataSources |
+ **schema_id** | **String**| Schema ID |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**Note**](Note.html)
+[**DataSchema**](DataSchema.html)
 
 ### HTTP request headers
 
@@ -947,22 +1001,21 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_organization_notes"></a>
+<a name="get_externalcontacts_contacts_schemas"></a>
 
-## [**NoteListing**](NoteListing.html) get_externalcontacts_organization_notes(external_organization_id, opts)
+## [**DataSchemaListing**](DataSchemaListing.html) get_externalcontacts_contacts_schemas
 
 
 
-List notes for an external organization
+Get a list of schemas.
 
 
 
-Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes 
+Wraps GET /api/v2/externalcontacts/contacts/schemas 
 
 Requires ANY permissions: 
 
-* relate:externalOrganization:view
-* externalContacts:externalOrganization:view
+* externalContacts:customFields:view
 
 
 ### Example
@@ -982,39 +1035,23 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
-external_organization_id = "external_organization_id_example" # String | External Organization Id
-
-opts = { 
-  page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  sort_order: "sort_order_example", # String | Sort order
-  expand: ["expand_example"] # Array<String> | which fields, if any, to expand
-}
-
 begin
-  #List notes for an external organization
-  result = api_instance.get_externalcontacts_organization_notes(external_organization_id, opts)
+  #Get a list of schemas.
+  result = api_instance.get_externalcontacts_contacts_schemas
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_notes: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_contacts_schemas: #{e}"
 end
 ```
 
 ### Parameters
-
-Name | Type | Description  | Notes
-------------- | ------------- | ------------- | -------------
- **external_organization_id** | **String**| External Organization Id |  |
- **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
- **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
- **sort_order** | **String**| Sort order | [optional]  |
- **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: author, externalDataSources |
+This endpoint does not need any parameter.
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**NoteListing**](NoteListing.html)
+[**DataSchemaListing**](DataSchemaListing.html)
 
 ### HTTP request headers
 
@@ -1023,17 +1060,17 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_organization_relationships"></a>
+<a name="get_externalcontacts_organization"></a>
 
-## [**RelationshipListing**](RelationshipListing.html) get_externalcontacts_organization_relationships(external_organization_id, opts)
+## [**ExternalOrganization**](ExternalOrganization.html) get_externalcontacts_organization(external_organization_id, opts)
 
 
 
-Fetch a relationship for an external organization
+Fetch an external organization
 
 
 
-Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/relationships 
+Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId} 
 
 Requires ANY permissions: 
 
@@ -1061,18 +1098,16 @@ api_instance = PureCloud::ExternalContactsApi.new
 external_organization_id = "external_organization_id_example" # String | External Organization ID
 
 opts = { 
-  page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  expand: "expand_example", # String | which fields, if any, to expand
-  sort_order: "sort_order_example" # String | Sort order
+  expand: "expand_example", # String | which fields, if any, to expand (externalDataSources)
+  include_trustors: true # BOOLEAN | (true or false) whether or not to include trustor information embedded in the externalOrganization
 }
 
 begin
-  #Fetch a relationship for an external organization
-  result = api_instance.get_externalcontacts_organization_relationships(external_organization_id, opts)
+  #Fetch an external organization
+  result = api_instance.get_externalcontacts_organization(external_organization_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_relationships: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization: #{e}"
 end
 ```
 
@@ -1081,16 +1116,14 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **external_organization_id** | **String**| External Organization ID |  |
- **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
- **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
- **expand** | **String**| which fields, if any, to expand | [optional] <br />**Values**: externalDataSources |
- **sort_order** | **String**| Sort order | [optional]  |
+ **expand** | **String**| which fields, if any, to expand (externalDataSources) | [optional] <br />**Values**: externalDataSources |
+ **include_trustors** | **BOOLEAN**| (true or false) whether or not to include trustor information embedded in the externalOrganization | [optional]  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**RelationshipListing**](RelationshipListing.html)
+[**ExternalOrganization**](ExternalOrganization.html)
 
 ### HTTP request headers
 
@@ -1099,22 +1132,21 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_organizations"></a>
+<a name="get_externalcontacts_organization_contacts"></a>
 
-## [**ExternalOrganizationListing**](ExternalOrganizationListing.html) get_externalcontacts_organizations(opts)
+## [**ContactListing**](ContactListing.html) get_externalcontacts_organization_contacts(external_organization_id, opts)
 
 
 
-Search for external organizations
+Search for external contacts in an external organization
 
 
 
-Wraps GET /api/v2/externalcontacts/organizations 
+Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts 
 
 Requires ANY permissions: 
 
-* relate:externalOrganization:view
-* externalContacts:externalOrganization:view
+* externalContacts:contact:view
 
 
 ### Example
@@ -1134,22 +1166,22 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
+external_organization_id = "external_organization_id_example" # String | External Organization ID
+
 opts = { 
   page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
   page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
-  q: "q_example", # String | Search query
-  trustor_id: ["trustor_id_example"], # Array<String> | Search for external organizations by trustorIds (limit 25). If supplied, the 'q' parameters is ignored. Items are returned in the order requested
+  q: "q_example", # String | User supplied search keywords (no special syntax is currently supported)
   sort_order: "sort_order_example", # String | Sort order
-  expand: ["expand_example"], # Array<String> | which fields, if any, to expand
-  include_trustors: true # BOOLEAN | (true or false) whether or not to include trustor information embedded in the externalOrganization
+  expand: ["expand_example"] # Array<String> | which fields, if any, to expand
 }
 
 begin
-  #Search for external organizations
-  result = api_instance.get_externalcontacts_organizations(opts)
+  #Search for external contacts in an external organization
+  result = api_instance.get_externalcontacts_organization_contacts(external_organization_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organizations: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_contacts: #{e}"
 end
 ```
 
@@ -1157,19 +1189,18 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
+ **external_organization_id** | **String**| External Organization ID |  |
  **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
  **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
- **q** | **String**| Search query | [optional]  |
- **trustor_id** | [**Array&lt;String&gt;**](String.html)| Search for external organizations by trustorIds (limit 25). If supplied, the &#39;q&#39; parameters is ignored. Items are returned in the order requested | [optional]  |
+ **q** | **String**| User supplied search keywords (no special syntax is currently supported) | [optional]  |
  **sort_order** | **String**| Sort order | [optional]  |
- **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: externalDataSources |
- **include_trustors** | **BOOLEAN**| (true or false) whether or not to include trustor information embedded in the externalOrganization | [optional]  |
+ **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: externalOrganization, externalDataSources |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**ExternalOrganizationListing**](ExternalOrganizationListing.html)
+[**ContactListing**](ContactListing.html)
 
 ### HTTP request headers
 
@@ -1178,17 +1209,17 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_relationship"></a>
+<a name="get_externalcontacts_organization_note"></a>
 
-## [**Relationship**](Relationship.html) get_externalcontacts_relationship(relationship_id, opts)
+## [**Note**](Note.html) get_externalcontacts_organization_note(external_organization_id, note_id, opts)
 
 
 
-Fetch a relationship
+Fetch a note for an external organization
 
 
 
-Wraps GET /api/v2/externalcontacts/relationships/{relationshipId} 
+Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId} 
 
 Requires ANY permissions: 
 
@@ -1212,18 +1243,20 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
-relationship_id = "relationship_id_example" # String | Relationship Id
+external_organization_id = "external_organization_id_example" # String | External Organization Id
+
+note_id = "note_id_example" # String | Note Id
 
 opts = { 
-  expand: "expand_example" # String | which fields, if any, to expand
+  expand: ["expand_example"] # Array<String> | which fields, if any, to expand
 }
 
 begin
-  #Fetch a relationship
-  result = api_instance.get_externalcontacts_relationship(relationship_id, opts)
+  #Fetch a note for an external organization
+  result = api_instance.get_externalcontacts_organization_note(external_organization_id, note_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_relationship: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_note: #{e}"
 end
 ```
 
@@ -1231,14 +1264,15 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **relationship_id** | **String**| Relationship Id |  |
- **expand** | **String**| which fields, if any, to expand | [optional] <br />**Values**: externalDataSources |
+ **external_organization_id** | **String**| External Organization Id |  |
+ **note_id** | **String**| Note Id |  |
+ **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: author, externalDataSources |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**Relationship**](Relationship.html)
+[**Note**](Note.html)
 
 ### HTTP request headers
 
@@ -1247,21 +1281,22 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_externalcontacts_reversewhitepageslookup"></a>
+<a name="get_externalcontacts_organization_notes"></a>
 
-## [**ReverseWhitepagesLookupResult**](ReverseWhitepagesLookupResult.html) get_externalcontacts_reversewhitepageslookup(lookup_val, opts)
+## [**NoteListing**](NoteListing.html) get_externalcontacts_organization_notes(external_organization_id, opts)
 
 
 
-Look up contacts and externalOrganizations based on an attribute. Maximum of 25 values returned.
+List notes for an external organization
 
 
 
-Wraps GET /api/v2/externalcontacts/reversewhitepageslookup 
+Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes 
 
 Requires ANY permissions: 
 
-* externalContacts:contact:view
+* relate:externalOrganization:view
+* externalContacts:externalOrganization:view
 
 
 ### Example
@@ -1281,18 +1316,21 @@ end
 
 api_instance = PureCloud::ExternalContactsApi.new
 
-lookup_val = "lookup_val_example" # String | User supplied value to lookup contacts/externalOrganizations (supports email addresses, e164 phone numbers, Twitter screen names)
+external_organization_id = "external_organization_id_example" # String | External Organization Id
 
 opts = { 
-  expand: ["expand_example"] # Array<String> | which field, if any, to expand
+  page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
+  page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
+  sort_order: "sort_order_example", # String | Sort order
+  expand: ["expand_example"] # Array<String> | which fields, if any, to expand
 }
 
 begin
-  #Look up contacts and externalOrganizations based on an attribute. Maximum of 25 values returned.
-  result = api_instance.get_externalcontacts_reversewhitepageslookup(lookup_val, opts)
+  #List notes for an external organization
+  result = api_instance.get_externalcontacts_organization_notes(external_organization_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling ExternalContactsApi->get_externalcontacts_reversewhitepageslookup: #{e}"
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_notes: #{e}"
 end
 ```
 
@@ -1300,8 +1338,561 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **lookup_val** | **String**| User supplied value to lookup contacts/externalOrganizations (supports email addresses, e164 phone numbers, Twitter screen names) |  |
- **expand** | [**Array&lt;String&gt;**](String.html)| which field, if any, to expand | [optional] <br />**Values**: contacts.externalOrganization, externalDataSources |
+ **external_organization_id** | **String**| External Organization Id |  |
+ **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
+ **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
+ **sort_order** | **String**| Sort order | [optional]  |
+ **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: author, externalDataSources |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**NoteListing**](NoteListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_organization_relationships"></a>
+
+## [**RelationshipListing**](RelationshipListing.html) get_externalcontacts_organization_relationships(external_organization_id, opts)
+
+
+
+Fetch a relationship for an external organization
+
+
+
+Wraps GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/relationships 
+
+Requires ANY permissions: 
+
+* relate:externalOrganization:view
+* externalContacts:externalOrganization:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+external_organization_id = "external_organization_id_example" # String | External Organization ID
+
+opts = { 
+  page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
+  page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
+  expand: "expand_example", # String | which fields, if any, to expand
+  sort_order: "sort_order_example" # String | Sort order
+}
+
+begin
+  #Fetch a relationship for an external organization
+  result = api_instance.get_externalcontacts_organization_relationships(external_organization_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organization_relationships: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **external_organization_id** | **String**| External Organization ID |  |
+ **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
+ **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
+ **expand** | **String**| which fields, if any, to expand | [optional] <br />**Values**: externalDataSources |
+ **sort_order** | **String**| Sort order | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**RelationshipListing**](RelationshipListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_organizations"></a>
+
+## [**ExternalOrganizationListing**](ExternalOrganizationListing.html) get_externalcontacts_organizations(opts)
+
+
+
+Search for external organizations
+
+
+
+Wraps GET /api/v2/externalcontacts/organizations 
+
+Requires ANY permissions: 
+
+* relate:externalOrganization:view
+* externalContacts:externalOrganization:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+opts = { 
+  page_size: 20, # Integer | Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
+  page_number: 1, # Integer | Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be <= 1,000)
+  q: "q_example", # String | Search query
+  trustor_id: ["trustor_id_example"], # Array<String> | Search for external organizations by trustorIds (limit 25). If supplied, the 'q' parameters is ignored. Items are returned in the order requested
+  sort_order: "sort_order_example", # String | Sort order
+  expand: ["expand_example"], # Array<String> | which fields, if any, to expand
+  include_trustors: true # BOOLEAN | (true or false) whether or not to include trustor information embedded in the externalOrganization
+}
+
+begin
+  #Search for external organizations
+  result = api_instance.get_externalcontacts_organizations(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organizations: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 20] |
+ **page_number** | **Integer**| Page number (limited to fetching first 1,000 records; pageNumber * pageSize must be &lt;= 1,000) | [optional] [default to 1] |
+ **q** | **String**| Search query | [optional]  |
+ **trustor_id** | [**Array&lt;String&gt;**](String.html)| Search for external organizations by trustorIds (limit 25). If supplied, the &#39;q&#39; parameters is ignored. Items are returned in the order requested | [optional]  |
+ **sort_order** | **String**| Sort order | [optional]  |
+ **expand** | [**Array&lt;String&gt;**](String.html)| which fields, if any, to expand | [optional] <br />**Values**: externalDataSources |
+ **include_trustors** | **BOOLEAN**| (true or false) whether or not to include trustor information embedded in the externalOrganization | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**ExternalOrganizationListing**](ExternalOrganizationListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_organizations_schema"></a>
+
+## [**DataSchema**](DataSchema.html) get_externalcontacts_organizations_schema(schema_id)
+
+
+
+Get a schema
+
+
+
+Wraps GET /api/v2/externalcontacts/organizations/schemas/{schemaId} 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+schema_id = "schema_id_example" # String | Schema ID
+
+
+begin
+  #Get a schema
+  result = api_instance.get_externalcontacts_organizations_schema(schema_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organizations_schema: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **schema_id** | **String**| Schema ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_organizations_schema_version"></a>
+
+## [**DataSchema**](DataSchema.html) get_externalcontacts_organizations_schema_version(schema_id, version_id)
+
+
+
+Get a specific version of a schema
+
+
+
+Wraps GET /api/v2/externalcontacts/organizations/schemas/{schemaId}/versions/{versionId} 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+schema_id = "schema_id_example" # String | Schema ID
+
+version_id = "version_id_example" # String | Schema version
+
+
+begin
+  #Get a specific version of a schema
+  result = api_instance.get_externalcontacts_organizations_schema_version(schema_id, version_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organizations_schema_version: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **schema_id** | **String**| Schema ID |  |
+ **version_id** | **String**| Schema version |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_organizations_schema_versions"></a>
+
+## [**DataSchema**](DataSchema.html) get_externalcontacts_organizations_schema_versions(schema_id)
+
+
+
+Get all versions of an external organization's schema
+
+
+
+Wraps GET /api/v2/externalcontacts/organizations/schemas/{schemaId}/versions 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+schema_id = "schema_id_example" # String | Schema ID
+
+
+begin
+  #Get all versions of an external organization's schema
+  result = api_instance.get_externalcontacts_organizations_schema_versions(schema_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organizations_schema_versions: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **schema_id** | **String**| Schema ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_organizations_schemas"></a>
+
+## [**DataSchemaListing**](DataSchemaListing.html) get_externalcontacts_organizations_schemas
+
+
+
+Get a list of schemas.
+
+
+
+Wraps GET /api/v2/externalcontacts/organizations/schemas 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+begin
+  #Get a list of schemas.
+  result = api_instance.get_externalcontacts_organizations_schemas
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_organizations_schemas: #{e}"
+end
+```
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchemaListing**](DataSchemaListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_relationship"></a>
+
+## [**Relationship**](Relationship.html) get_externalcontacts_relationship(relationship_id, opts)
+
+
+
+Fetch a relationship
+
+
+
+Wraps GET /api/v2/externalcontacts/relationships/{relationshipId} 
+
+Requires ANY permissions: 
+
+* externalContacts:externalOrganization:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+relationship_id = "relationship_id_example" # String | Relationship Id
+
+opts = { 
+  expand: "expand_example" # String | which fields, if any, to expand
+}
+
+begin
+  #Fetch a relationship
+  result = api_instance.get_externalcontacts_relationship(relationship_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_relationship: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **relationship_id** | **String**| Relationship Id |  |
+ **expand** | **String**| which fields, if any, to expand | [optional] <br />**Values**: externalDataSources |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Relationship**](Relationship.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_externalcontacts_reversewhitepageslookup"></a>
+
+## [**ReverseWhitepagesLookupResult**](ReverseWhitepagesLookupResult.html) get_externalcontacts_reversewhitepageslookup(lookup_val, opts)
+
+
+
+Look up contacts and externalOrganizations based on an attribute. Maximum of 25 values returned.
+
+
+
+Wraps GET /api/v2/externalcontacts/reversewhitepageslookup 
+
+Requires ANY permissions: 
+
+* externalContacts:contact:view
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+lookup_val = "lookup_val_example" # String | User supplied value to lookup contacts/externalOrganizations (supports email addresses, e164 phone numbers, Twitter screen names)
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | which field, if any, to expand
+}
+
+begin
+  #Look up contacts and externalOrganizations based on an attribute. Maximum of 25 values returned.
+  result = api_instance.get_externalcontacts_reversewhitepageslookup(lookup_val, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->get_externalcontacts_reversewhitepageslookup: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **lookup_val** | **String**| User supplied value to lookup contacts/externalOrganizations (supports email addresses, e164 phone numbers, Twitter screen names) |  |
+ **expand** | [**Array&lt;String&gt;**](String.html)| which field, if any, to expand | [optional] <br />**Values**: contacts.externalOrganization, externalDataSources |
 {: class="table table-striped"}
 
 
@@ -1449,6 +2040,71 @@ Name | Type | Description  | Notes
 
 
 
+<a name="post_externalcontacts_contacts_schemas"></a>
+
+## [**DataSchema**](DataSchema.html) post_externalcontacts_contacts_schemas(body)
+
+
+
+Create a schema
+
+
+
+Wraps POST /api/v2/externalcontacts/contacts/schemas 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:add
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+body = PureCloud::DataSchema.new # DataSchema | Schema
+
+
+begin
+  #Create a schema
+  result = api_instance.post_externalcontacts_contacts_schemas(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->post_externalcontacts_contacts_schemas: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**DataSchema**](DataSchema.html)| Schema |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="post_externalcontacts_organization_notes"></a>
 
 ## [**Note**](Note.html) post_externalcontacts_organization_notes(external_organization_id, body)
@@ -1584,6 +2240,71 @@ Name | Type | Description  | Notes
 
 
 
+<a name="post_externalcontacts_organizations_schemas"></a>
+
+## [**DataSchema**](DataSchema.html) post_externalcontacts_organizations_schemas(body)
+
+
+
+Create a schema
+
+
+
+Wraps POST /api/v2/externalcontacts/organizations/schemas 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:add
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+body = PureCloud::DataSchema.new # DataSchema | Schema
+
+
+begin
+  #Create a schema
+  result = api_instance.post_externalcontacts_organizations_schemas(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->post_externalcontacts_organizations_schemas: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**DataSchema**](DataSchema.html)| Schema |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="post_externalcontacts_relationships"></a>
 
 ## [**Relationship**](Relationship.html) post_externalcontacts_relationships(body)
@@ -1788,6 +2509,74 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_externalcontacts_contacts_schema"></a>
+
+## [**DataSchema**](DataSchema.html) put_externalcontacts_contacts_schema(schema_id, body)
+
+
+
+Update a schema
+
+
+
+Wraps PUT /api/v2/externalcontacts/contacts/schemas/{schemaId} 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:edit
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+schema_id = "schema_id_example" # String | Schema ID
+
+body = PureCloud::DataSchema.new # DataSchema | Data Schema
+
+
+begin
+  #Update a schema
+  result = api_instance.put_externalcontacts_contacts_schema(schema_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->put_externalcontacts_contacts_schema: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **schema_id** | **String**| Schema ID |  |
+ **body** | [**DataSchema**](DataSchema.html)| Data Schema |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="put_externalcontacts_conversation"></a>
 
 ##  put_externalcontacts_conversation(conversation_id, body)
@@ -2063,6 +2852,74 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_externalcontacts_organizations_schema"></a>
+
+## [**DataSchema**](DataSchema.html) put_externalcontacts_organizations_schema(schema_id, body)
+
+
+
+Update a schema
+
+
+
+Wraps PUT /api/v2/externalcontacts/organizations/schemas/{schemaId} 
+
+Requires ANY permissions: 
+
+* externalContacts:customFields:edit
+
+
+### Example
+```{"language":"ruby"}
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ExternalContactsApi.new
+
+schema_id = "schema_id_example" # String | Schema ID
+
+body = PureCloud::DataSchema.new # DataSchema | Data Schema
+
+
+begin
+  #Update a schema
+  result = api_instance.put_externalcontacts_organizations_schema(schema_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ExternalContactsApi->put_externalcontacts_organizations_schema: #{e}"
+end
+```
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **schema_id** | **String**| Schema ID |  |
+ **body** | [**DataSchema**](DataSchema.html)| Data Schema |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**DataSchema**](DataSchema.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="put_externalcontacts_relationship"></a>
 
 ## [**Relationship**](Relationship.html) put_externalcontacts_relationship(relationship_id, body)