purecloudplatformclientv2 85.0.0 → 89.0.0

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Files changed (731) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +2 -2
  3. data/docs/ActionEntityListing.md +1 -1
  4. data/docs/AgentActivityEntityListing.md +1 -1
  5. data/docs/ApiUsageQuery.md +16 -0
  6. data/docs/ApiUsageQueryResult.md +14 -0
  7. data/docs/ApiUsageRow.md +25 -0
  8. data/docs/ArchitectApi.md +132 -0
  9. data/docs/AttemptLimitsEntityListing.md +1 -1
  10. data/docs/AuditApi.md +60 -0
  11. data/docs/AuditQueryEntity.md +14 -0
  12. data/docs/AuditQueryExecutionStatusResponse.md +1 -0
  13. data/docs/AuditQueryRequest.md +1 -0
  14. data/docs/AuditQueryService.md +14 -0
  15. data/docs/AuditQueryServiceMapping.md +13 -0
  16. data/docs/AuditQuerySort.md +14 -0
  17. data/docs/AuthzDivisionEntityListing.md +1 -1
  18. data/docs/CalibrationEntityListing.md +1 -1
  19. data/docs/Call.md +1 -0
  20. data/docs/CallBasic.md +1 -0
  21. data/docs/CallConversationEntityListing.md +1 -1
  22. data/docs/CallHistoryConversationEntityListing.md +1 -1
  23. data/docs/CallableTimeSetEntityListing.md +1 -1
  24. data/docs/Callback.md +1 -0
  25. data/docs/CallbackBasic.md +1 -0
  26. data/docs/CallbackConversationEntityListing.md +1 -1
  27. data/docs/CampaignDivisionViewListing.md +1 -1
  28. data/docs/CampaignEntityListing.md +1 -1
  29. data/docs/CampaignRuleEntityListing.md +1 -1
  30. data/docs/CampaignSequenceEntityListing.md +1 -1
  31. data/docs/CertificateAuthorityEntityListing.md +1 -1
  32. data/docs/ChatConversationEntityListing.md +1 -1
  33. data/docs/ClientAppEntityListing.md +1 -1
  34. data/docs/CoachingAnnotation.md +21 -0
  35. data/docs/CoachingAnnotationCreateRequest.md +14 -0
  36. data/docs/CoachingAnnotationList.md +22 -0
  37. data/docs/CoachingApi.md +1132 -0
  38. data/docs/CoachingAppointmentReference.md +14 -0
  39. data/docs/CoachingAppointmentResponse.md +27 -0
  40. data/docs/CoachingAppointmentResponseList.md +22 -0
  41. data/docs/CoachingAppointmentStatusDto.md +16 -0
  42. data/docs/CoachingAppointmentStatusDtoList.md +17 -0
  43. data/docs/CoachingNotification.md +23 -0
  44. data/docs/CoachingNotificationList.md +22 -0
  45. data/docs/CobrowseConversationEntityListing.md +1 -1
  46. data/docs/Cobrowsesession.md +1 -0
  47. data/docs/CommandStatusEntityListing.md +1 -1
  48. data/docs/ConsumedResourcesEntityListing.md +1 -1
  49. data/docs/ConsumingResourcesEntityListing.md +1 -1
  50. data/docs/ContactListDivisionViewListing.md +1 -1
  51. data/docs/ContactListEntityListing.md +1 -1
  52. data/docs/ContactListFilterEntityListing.md +1 -1
  53. data/docs/ContactListing.md +1 -1
  54. data/docs/{PartialUploadResponse.md → ContextEntity.md} +3 -3
  55. data/docs/ContextIntent.md +13 -0
  56. data/docs/ConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
  57. data/docs/ConversationChat.md +1 -0
  58. data/docs/ConversationEntityListing.md +1 -1
  59. data/docs/ConversationEventTopicCall.md +1 -0
  60. data/docs/ConversationEventTopicCallback.md +2 -0
  61. data/docs/ConversationEventTopicChat.md +1 -0
  62. data/docs/ConversationEventTopicCobrowse.md +1 -0
  63. data/docs/ConversationEventTopicEmail.md +1 -0
  64. data/docs/ConversationEventTopicMessage.md +1 -0
  65. data/docs/ConversationEventTopicScreenshare.md +1 -0
  66. data/docs/ConversationEventTopicSocialExpression.md +1 -0
  67. data/docs/ConversationEventTopicVideo.md +1 -0
  68. data/docs/ConversationReference.md +14 -0
  69. data/docs/Coretype.md +23 -0
  70. data/docs/CoretypeListing.md +15 -0
  71. data/docs/CreateCoachingAppointmentRequest.md +20 -0
  72. data/docs/CreateQueueRequest.md +1 -0
  73. data/docs/CredentialInfoListing.md +1 -1
  74. data/docs/CredentialTypeListing.md +1 -1
  75. data/docs/DIDEntityListing.md +1 -1
  76. data/docs/DIDPoolEntityListing.md +1 -1
  77. data/docs/DataExtensionsApi.md +198 -0
  78. data/docs/DataSchemaListing.md +15 -0
  79. data/docs/DataTableRowEntityListing.md +1 -1
  80. data/docs/DataTablesDomainEntityListing.md +1 -1
  81. data/docs/DependencyObjectEntityListing.md +1 -1
  82. data/docs/DependencyTypeEntityListing.md +1 -1
  83. data/docs/DetectedDialogAct.md +14 -0
  84. data/docs/DetectedIntent.md +15 -0
  85. data/docs/DetectedNamedEntity.md +16 -0
  86. data/docs/DetectedNamedEntityValue.md +14 -0
  87. data/docs/DialerEventEntityListing.md +1 -1
  88. data/docs/DialogflowAgent.md +3 -2
  89. data/docs/DialogflowAgentSummaryEntityListing.md +1 -1
  90. data/docs/DirectoryUserDevicesListing.md +1 -1
  91. data/docs/DivsPermittedEntityListing.md +1 -1
  92. data/docs/DncListDivisionViewListing.md +1 -1
  93. data/docs/DncListEntityListing.md +1 -1
  94. data/docs/DocumentAuditEntityListing.md +1 -1
  95. data/docs/DocumentEntityListing.md +1 -1
  96. data/docs/DocumentReference.md +14 -0
  97. data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +1 -1
  98. data/docs/DomainEntityListing.md +1 -1
  99. data/docs/DomainEntityListingEvaluationForm.md +1 -1
  100. data/docs/DomainEntityListingQueryResult.md +1 -1
  101. data/docs/DomainEntityListingSurveyForm.md +1 -1
  102. data/docs/Edge.md +1 -1
  103. data/docs/EdgeEntityListing.md +1 -1
  104. data/docs/EdgeGroupEntityListing.md +1 -1
  105. data/docs/EdgeLineEntityListing.md +1 -1
  106. data/docs/Email.md +1 -0
  107. data/docs/EmailConversationEntityListing.md +1 -1
  108. data/docs/EmailMessageListing.md +1 -1
  109. data/docs/EmergencyGroupListing.md +1 -1
  110. data/docs/EncryptionKeyEntityListing.md +1 -1
  111. data/docs/EvaluationEntityListing.md +1 -1
  112. data/docs/EvaluationFormEntityListing.md +1 -1
  113. data/docs/EvaluatorActivityEntityListing.md +1 -1
  114. data/docs/ExtensionEntityListing.md +1 -1
  115. data/docs/ExtensionPoolEntityListing.md +1 -1
  116. data/docs/ExternalContact.md +2 -0
  117. data/docs/ExternalContactsApi.md +1001 -144
  118. data/docs/ExternalOrganization.md +2 -0
  119. data/docs/ExternalOrganizationListing.md +1 -1
  120. data/docs/FacebookIntegrationEntityListing.md +1 -1
  121. data/docs/FaxDocumentEntityListing.md +1 -1
  122. data/docs/FlowDivisionView.md +2 -0
  123. data/docs/FlowDivisionViewEntityListing.md +1 -1
  124. data/docs/FlowEntityListing.md +1 -1
  125. data/docs/FlowExecutionLaunchRequest.md +16 -0
  126. data/docs/FlowExecutionLaunchResponse.md +16 -0
  127. data/docs/FlowOutcomeListing.md +1 -1
  128. data/docs/FlowRuntimeExecution.md +23 -0
  129. data/docs/FlowVersionEntityListing.md +1 -1
  130. data/docs/GDPRRequestEntityListing.md +1 -1
  131. data/docs/GDPRSubjectEntityListing.md +1 -1
  132. data/docs/GenericSAML.md +22 -0
  133. data/docs/GreetingListing.md +1 -1
  134. data/docs/GroupEntityListing.md +1 -1
  135. data/docs/GroupProfileEntityListing.md +1 -1
  136. data/docs/IVREntityListing.md +1 -1
  137. data/docs/IdentityProviderApi.md +187 -0
  138. data/docs/InboundDomainEntityListing.md +1 -1
  139. data/docs/InboundRouteEntityListing.md +1 -1
  140. data/docs/IntegrationEntityListing.md +1 -1
  141. data/docs/IntegrationEventEntityListing.md +1 -1
  142. data/docs/IntegrationTypeEntityListing.md +1 -1
  143. data/docs/IntentDefinition.md +15 -0
  144. data/docs/IntentFeedback.md +16 -0
  145. data/docs/InteractionStatsAlertContainer.md +1 -1
  146. data/docs/InteractionStatsRuleContainer.md +1 -1
  147. data/docs/IpAddressAuthentication.md +13 -0
  148. data/docs/ItemValidationLimits.md +14 -0
  149. data/docs/Items.md +14 -0
  150. data/docs/KeywordSetEntityListing.md +1 -1
  151. data/docs/KnowledgeSearchResponse.md +1 -1
  152. data/docs/LanguageEntityListing.md +1 -1
  153. data/docs/LanguageUnderstandingApi.md +1160 -0
  154. data/docs/LexBotAliasEntityListing.md +1 -1
  155. data/docs/LexBotEntityListing.md +1 -1
  156. data/docs/LibraryEntityListing.md +1 -1
  157. data/docs/LineBaseEntityListing.md +1 -1
  158. data/docs/LineEntityListing.md +1 -1
  159. data/docs/LineIntegrationEntityListing.md +1 -1
  160. data/docs/LocationEntityListing.md +1 -1
  161. data/docs/LogicalInterfaceEntityListing.md +1 -1
  162. data/docs/ManagementUnitListing.md +1 -1
  163. data/docs/MaxLength.md +14 -0
  164. data/docs/Message.md +1 -0
  165. data/docs/MessageConversationEntityListing.md +1 -1
  166. data/docs/MessagingIntegrationEntityListing.md +1 -1
  167. data/docs/MessagingStickerEntityListing.md +1 -1
  168. data/docs/MinLength.md +14 -0
  169. data/docs/NamedEntityAnnotation.md +13 -0
  170. data/docs/NamedEntityTypeBinding.md +14 -0
  171. data/docs/NamedEntityTypeDefinition.md +15 -0
  172. data/docs/NamedEntityTypeItem.md +14 -0
  173. data/docs/NamedEntityTypeMechanism.md +15 -0
  174. data/docs/NluConfusionMatrixColumn.md +14 -0
  175. data/docs/NluConfusionMatrixRow.md +14 -0
  176. data/docs/NluDetectionContext.md +14 -0
  177. data/docs/NluDetectionInput.md +13 -0
  178. data/docs/NluDetectionOutput.md +14 -0
  179. data/docs/NluDetectionRequest.md +14 -0
  180. data/docs/NluDetectionResponse.md +15 -0
  181. data/docs/NluDomain.md +19 -0
  182. data/docs/NluDomainListing.md +22 -0
  183. data/docs/NluDomainVersion.md +25 -0
  184. data/docs/NluDomainVersionListing.md +22 -0
  185. data/docs/NluDomainVersionQualityReport.md +15 -0
  186. data/docs/NluDomainVersionTrainingResponse.md +14 -0
  187. data/docs/NluFeedbackListing.md +22 -0
  188. data/docs/NluFeedbackRequest.md +15 -0
  189. data/docs/NluFeedbackResponse.md +18 -0
  190. data/docs/NluQualityReportSummary.md +13 -0
  191. data/docs/NluQualityReportSummaryMetric.md +14 -0
  192. data/docs/NluUtterance.md +13 -0
  193. data/docs/NluUtteranceSegment.md +14 -0
  194. data/docs/NoteListing.md +1 -1
  195. data/docs/OAuthApi.md +208 -0
  196. data/docs/OAuthClientEntityListing.md +1 -1
  197. data/docs/OAuthProviderEntityListing.md +1 -1
  198. data/docs/OrganizationApi.md +126 -0
  199. data/docs/OrganizationPresenceEntityListing.md +1 -1
  200. data/docs/OrganizationRoleEntityListing.md +1 -1
  201. data/docs/OrphanRecordingListing.md +1 -1
  202. data/docs/OutboundRouteBaseEntityListing.md +1 -1
  203. data/docs/OutboundRouteEntityListing.md +1 -1
  204. data/docs/PermissionCollectionEntityListing.md +1 -1
  205. data/docs/PhoneBaseEntityListing.md +1 -1
  206. data/docs/PhoneEntityListing.md +1 -1
  207. data/docs/PhoneMetaBaseEntityListing.md +1 -1
  208. data/docs/PhysicalInterfaceEntityListing.md +1 -1
  209. data/docs/PolicyEntityListing.md +1 -1
  210. data/docs/Prompt.md +2 -2
  211. data/docs/PromptAssetEntityListing.md +1 -1
  212. data/docs/PromptEntityListing.md +1 -1
  213. data/docs/QualityAuditPage.md +1 -1
  214. data/docs/Queue.md +1 -0
  215. data/docs/QueueConversationCallbackEventTopicCallbackMediaParticipant.md +1 -0
  216. data/docs/QueueConversationEventTopicCall.md +1 -0
  217. data/docs/QueueConversationEventTopicCallback.md +2 -0
  218. data/docs/QueueConversationEventTopicChat.md +1 -0
  219. data/docs/QueueConversationEventTopicCobrowse.md +1 -0
  220. data/docs/QueueConversationEventTopicEmail.md +1 -0
  221. data/docs/QueueConversationEventTopicMessage.md +1 -0
  222. data/docs/QueueConversationEventTopicScreenshare.md +1 -0
  223. data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
  224. data/docs/QueueConversationEventTopicVideo.md +1 -0
  225. data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
  226. data/docs/QueueConversationSocialExpressionEventTopicCallback.md +2 -0
  227. data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
  228. data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
  229. data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
  230. data/docs/QueueConversationSocialExpressionEventTopicMessage.md +1 -0
  231. data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
  232. data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
  233. data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
  234. data/docs/QueueConversationVideoEventTopicCall.md +1 -0
  235. data/docs/QueueConversationVideoEventTopicCallback.md +2 -0
  236. data/docs/QueueConversationVideoEventTopicChat.md +1 -0
  237. data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
  238. data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
  239. data/docs/QueueConversationVideoEventTopicMessage.md +1 -0
  240. data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
  241. data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
  242. data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
  243. data/docs/QueueEntityListing.md +1 -1
  244. data/docs/QueueMemberEntityListing.md +1 -1
  245. data/docs/QueueRequest.md +1 -0
  246. data/docs/RecipientListing.md +1 -1
  247. data/docs/RecordingApi.md +12 -0
  248. data/docs/RecordingJobEntityListing.md +1 -1
  249. data/docs/RelationshipListing.md +1 -1
  250. data/docs/ReportMetaDataEntityListing.md +1 -1
  251. data/docs/ReportRunEntryEntityDomainListing.md +1 -1
  252. data/docs/ReportScheduleEntityListing.md +1 -1
  253. data/docs/ReportingExportJobListing.md +1 -1
  254. data/docs/ReportingExportJobRequest.md +1 -0
  255. data/docs/ReportingExportJobResponse.md +2 -0
  256. data/docs/ReportingExportMetadataJobListing.md +1 -1
  257. data/docs/ResponseEntityList.md +1 -1
  258. data/docs/ResponseEntityListing.md +1 -1
  259. data/docs/ResponseSetEntityListing.md +1 -1
  260. data/docs/RoutingApi.md +65 -0
  261. data/docs/RuleSetEntityListing.md +1 -1
  262. data/docs/SCIMApi.md +24 -36
  263. data/docs/ScheduleEntityListing.md +1 -1
  264. data/docs/ScheduleGroupEntityListing.md +1 -1
  265. data/docs/Schema.md +17 -0
  266. data/docs/SchemaCategoryEntityListing.md +1 -1
  267. data/docs/SchemaQuantityLimits.md +26 -0
  268. data/docs/SchemaReferenceEntityListing.md +1 -1
  269. data/docs/ScimV2EnterpriseUser.md +1 -0
  270. data/docs/ScreenRecordingSessionListing.md +1 -1
  271. data/docs/Screenshare.md +1 -0
  272. data/docs/ScriptEntityListing.md +1 -1
  273. data/docs/SecurityProfileEntityListing.md +1 -1
  274. data/docs/ShareEntityListing.md +1 -1
  275. data/docs/SiteEntityListing.md +1 -1
  276. data/docs/SkillEntityListing.md +1 -1
  277. data/docs/SmsAddressEntityListing.md +1 -1
  278. data/docs/SmsPhoneNumberEntityListing.md +1 -1
  279. data/docs/SocialExpression.md +1 -0
  280. data/docs/StationEntityListing.md +1 -1
  281. data/docs/SubjectDivisionGrantsEntityListing.md +1 -1
  282. data/docs/SurveyFormEntityListing.md +1 -1
  283. data/docs/SystemPromptAssetEntityListing.md +1 -1
  284. data/docs/SystemPromptEntityListing.md +1 -1
  285. data/docs/TagValueEntityListing.md +1 -1
  286. data/docs/TextMessageListing.md +1 -1
  287. data/docs/{TimeOffRequestLookup.md → TimeOffRequest.md} +2 -2
  288. data/docs/TimeOffRequestListing.md +13 -0
  289. data/docs/TimeZoneEntityListing.md +1 -1
  290. data/docs/TrunkBaseEntityListing.md +1 -1
  291. data/docs/TrunkEntityListing.md +1 -1
  292. data/docs/TrunkMetabaseEntityListing.md +1 -1
  293. data/docs/TrustEntityListing.md +1 -1
  294. data/docs/TrustUserEntityListing.md +1 -1
  295. data/docs/TrustorEntityListing.md +1 -1
  296. data/docs/TtsEngineEntityListing.md +1 -1
  297. data/docs/TtsVoiceEntityListing.md +1 -1
  298. data/docs/TwitterIntegrationEntityListing.md +1 -1
  299. data/docs/UpdateCoachingAppointmentRequest.md +18 -0
  300. data/docs/UploadUrlRequest.md +16 -0
  301. data/docs/UploadUrlResponse.md +14 -0
  302. data/docs/UploadsApi.md +78 -0
  303. data/docs/UsageApi.md +144 -0
  304. data/docs/UsageExecutionResult.md +14 -0
  305. data/docs/UserActionCategoryEntityListing.md +1 -1
  306. data/docs/UserAppEntityListing.md +1 -1
  307. data/docs/UserEntityListing.md +1 -1
  308. data/docs/UserLanguageEntityListing.md +1 -1
  309. data/docs/UserProfileEntityListing.md +1 -1
  310. data/docs/UserQueue.md +1 -0
  311. data/docs/UserQueueEntityListing.md +1 -1
  312. data/docs/UserRecordingEntityListing.md +1 -1
  313. data/docs/UserSkillEntityListing.md +1 -1
  314. data/docs/ValidationLimits.md +18 -0
  315. data/docs/Video.md +1 -0
  316. data/docs/VoicemailMessageEntityListing.md +1 -1
  317. data/docs/WebChatMemberInfoEntityList.md +1 -1
  318. data/docs/WemLearningAssignmentRuleRunTopicLearningAssignmentRuleRunNotification.md +14 -0
  319. data/docs/WemLearningAssignmentRuleRunTopicLearningModuleReference.md +14 -0
  320. data/docs/WemLearningAssignmentRuleRunTopicWemLearningAssignmentsCreated.md +13 -0
  321. data/docs/WemLearningAssignmentTopicLearningAssignmentNotification.md +22 -0
  322. data/docs/WemLearningAssignmentTopicLearningModuleReference.md +14 -0
  323. data/docs/WemLearningAssignmentTopicUserReference.md +13 -0
  324. data/docs/WhatsAppIntegrationEntityListing.md +1 -1
  325. data/docs/WorkforceManagementApi.md +297 -448
  326. data/docs/WorkspaceEntityListing.md +1 -1
  327. data/docs/WorkspaceMemberEntityListing.md +1 -1
  328. data/docs/WrapupCodeEntityListing.md +1 -1
  329. data/lib/purecloudplatformclientv2.rb +85 -57
  330. data/lib/purecloudplatformclientv2/api/architect_api.rb +130 -0
  331. data/lib/purecloudplatformclientv2/api/audit_api.rb +55 -0
  332. data/lib/purecloudplatformclientv2/api/coaching_api.rb +1296 -0
  333. data/lib/purecloudplatformclientv2/api/data_extensions_api.rb +207 -0
  334. data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +868 -4
  335. data/lib/purecloudplatformclientv2/api/identity_provider_api.rb +175 -0
  336. data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +1304 -0
  337. data/lib/purecloudplatformclientv2/api/o_auth_api.rb +224 -0
  338. data/lib/purecloudplatformclientv2/api/organization_api.rb +120 -0
  339. data/lib/purecloudplatformclientv2/api/recording_api.rb +78 -0
  340. data/lib/purecloudplatformclientv2/api/routing_api.rb +64 -0
  341. data/lib/purecloudplatformclientv2/api/scim_api.rb +16 -16
  342. data/lib/purecloudplatformclientv2/api/uploads_api.rb +92 -0
  343. data/lib/purecloudplatformclientv2/api/usage_api.rb +157 -0
  344. data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +314 -571
  345. data/lib/purecloudplatformclientv2/api_client.rb +1 -1
  346. data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +16 -16
  347. data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +16 -16
  348. data/lib/purecloudplatformclientv2/models/{intraday_query_data_command.rb → api_usage_query.rb} +45 -67
  349. data/lib/purecloudplatformclientv2/models/api_usage_query_result.rb +244 -0
  350. data/lib/purecloudplatformclientv2/models/{reschedule_request.rb → api_usage_row.rb} +182 -86
  351. data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +16 -16
  352. data/lib/purecloudplatformclientv2/models/{unscheduled_agent_warning.rb → audit_query_entity.rb} +32 -30
  353. data/lib/purecloudplatformclientv2/models/audit_query_execution_status_response.rb +32 -4
  354. data/lib/purecloudplatformclientv2/models/audit_query_request.rb +32 -4
  355. data/lib/purecloudplatformclientv2/models/{wfm_intraday_queue_listing.rb → audit_query_service.rb} +32 -31
  356. data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_response.rb → audit_query_service_mapping.rb} +10 -9
  357. data/lib/purecloudplatformclientv2/models/audit_query_sort.rb +266 -0
  358. data/lib/purecloudplatformclientv2/models/authz_division_entity_listing.rb +16 -16
  359. data/lib/purecloudplatformclientv2/models/bulk_update_shift_trade_state_result_item.rb +2 -2
  360. data/lib/purecloudplatformclientv2/models/calibration_entity_listing.rb +16 -16
  361. data/lib/purecloudplatformclientv2/models/call.rb +30 -4
  362. data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
  363. data/lib/purecloudplatformclientv2/models/call_conversation_entity_listing.rb +16 -16
  364. data/lib/purecloudplatformclientv2/models/call_history_conversation_entity_listing.rb +16 -16
  365. data/lib/purecloudplatformclientv2/models/callable_time_set_entity_listing.rb +16 -16
  366. data/lib/purecloudplatformclientv2/models/callback.rb +30 -4
  367. data/lib/purecloudplatformclientv2/models/callback_basic.rb +30 -4
  368. data/lib/purecloudplatformclientv2/models/callback_conversation_entity_listing.rb +16 -16
  369. data/lib/purecloudplatformclientv2/models/campaign_division_view_listing.rb +16 -16
  370. data/lib/purecloudplatformclientv2/models/campaign_entity_listing.rb +16 -16
  371. data/lib/purecloudplatformclientv2/models/campaign_rule_entity_listing.rb +16 -16
  372. data/lib/purecloudplatformclientv2/models/campaign_sequence_entity_listing.rb +16 -16
  373. data/lib/purecloudplatformclientv2/models/certificate_authority_entity_listing.rb +16 -16
  374. data/lib/purecloudplatformclientv2/models/chat_conversation_entity_listing.rb +16 -16
  375. data/lib/purecloudplatformclientv2/models/client_app_entity_listing.rb +16 -16
  376. data/lib/purecloudplatformclientv2/models/{short_term_forecast.rb → coaching_annotation.rb} +73 -105
  377. data/lib/purecloudplatformclientv2/models/coaching_annotation_create_request.rb +252 -0
  378. data/lib/purecloudplatformclientv2/models/coaching_annotation_list.rb +428 -0
  379. data/lib/purecloudplatformclientv2/models/coaching_appointment_reference.rb +228 -0
  380. data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +587 -0
  381. data/lib/purecloudplatformclientv2/models/coaching_appointment_response_list.rb +428 -0
  382. data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_response.rb → coaching_appointment_status_dto.rb} +49 -44
  383. data/lib/purecloudplatformclientv2/models/{wfm_forecast_modification_attributes.rb → coaching_appointment_status_dto_list.rb} +52 -37
  384. data/lib/purecloudplatformclientv2/models/coaching_notification.rb +504 -0
  385. data/lib/purecloudplatformclientv2/models/coaching_notification_list.rb +428 -0
  386. data/lib/purecloudplatformclientv2/models/cobrowse_conversation_entity_listing.rb +16 -16
  387. data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
  388. data/lib/purecloudplatformclientv2/models/command_status_entity_listing.rb +16 -16
  389. data/lib/purecloudplatformclientv2/models/consumed_resources_entity_listing.rb +16 -16
  390. data/lib/purecloudplatformclientv2/models/consuming_resources_entity_listing.rb +16 -16
  391. data/lib/purecloudplatformclientv2/models/contact_list_division_view_listing.rb +16 -16
  392. data/lib/purecloudplatformclientv2/models/contact_list_entity_listing.rb +16 -16
  393. data/lib/purecloudplatformclientv2/models/contact_list_filter_entity_listing.rb +16 -16
  394. data/lib/purecloudplatformclientv2/models/contact_listing.rb +16 -16
  395. data/lib/purecloudplatformclientv2/models/{list_wrapper_wfm_forecast_modification.rb → context_entity.rb} +14 -10
  396. data/lib/purecloudplatformclientv2/models/{list_wrapper_forecast_source_day_pointer.rb → context_intent.rb} +14 -10
  397. data/lib/purecloudplatformclientv2/models/conversation_aggregate_query_predicate.rb +2 -2
  398. data/lib/purecloudplatformclientv2/models/conversation_callback_event_topic_callback_media_participant.rb +26 -1
  399. data/lib/purecloudplatformclientv2/models/conversation_chat.rb +32 -6
  400. data/lib/purecloudplatformclientv2/models/conversation_entity_listing.rb +16 -16
  401. data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
  402. data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +51 -1
  403. data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
  404. data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
  405. data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
  406. data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +26 -1
  407. data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
  408. data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
  409. data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
  410. data/lib/purecloudplatformclientv2/models/conversation_reference.rb +228 -0
  411. data/lib/purecloudplatformclientv2/models/coretype.rb +465 -0
  412. data/lib/purecloudplatformclientv2/models/coretype_listing.rb +253 -0
  413. data/lib/purecloudplatformclientv2/models/{intraday_historical_queue_data.rb → create_coaching_appointment_request.rb} +100 -58
  414. data/lib/purecloudplatformclientv2/models/create_queue_request.rb +29 -1
  415. data/lib/purecloudplatformclientv2/models/credential_info_listing.rb +16 -16
  416. data/lib/purecloudplatformclientv2/models/credential_type_listing.rb +16 -16
  417. data/lib/purecloudplatformclientv2/models/data_schema_listing.rb +253 -0
  418. data/lib/purecloudplatformclientv2/models/data_table_row_entity_listing.rb +16 -16
  419. data/lib/purecloudplatformclientv2/models/data_tables_domain_entity_listing.rb +16 -16
  420. data/lib/purecloudplatformclientv2/models/dependency_object_entity_listing.rb +16 -16
  421. data/lib/purecloudplatformclientv2/models/dependency_type_entity_listing.rb +16 -16
  422. data/lib/purecloudplatformclientv2/models/{forecast_result_response.rb → detected_dialog_act.rb} +16 -16
  423. data/lib/purecloudplatformclientv2/models/{intraday_queue.rb → detected_intent.rb} +23 -23
  424. data/lib/purecloudplatformclientv2/models/{create_queue_media_association_request.rb → detected_named_entity.rb} +49 -26
  425. data/lib/purecloudplatformclientv2/models/detected_named_entity_value.rb +228 -0
  426. data/lib/purecloudplatformclientv2/models/dialer_event_entity_listing.rb +16 -16
  427. data/lib/purecloudplatformclientv2/models/dialogflow_agent.rb +31 -3
  428. data/lib/purecloudplatformclientv2/models/dialogflow_agent_summary_entity_listing.rb +16 -16
  429. data/lib/purecloudplatformclientv2/models/did_entity_listing.rb +16 -16
  430. data/lib/purecloudplatformclientv2/models/did_pool_entity_listing.rb +16 -16
  431. data/lib/purecloudplatformclientv2/models/directory_user_devices_listing.rb +16 -16
  432. data/lib/purecloudplatformclientv2/models/divs_permitted_entity_listing.rb +16 -16
  433. data/lib/purecloudplatformclientv2/models/dnc_list_division_view_listing.rb +16 -16
  434. data/lib/purecloudplatformclientv2/models/dnc_list_entity_listing.rb +16 -16
  435. data/lib/purecloudplatformclientv2/models/document_audit_entity_listing.rb +16 -16
  436. data/lib/purecloudplatformclientv2/models/document_entity_listing.rb +16 -16
  437. data/lib/purecloudplatformclientv2/models/{user_schedules_partial_upload_request.rb → document_reference.rb} +34 -16
  438. data/lib/purecloudplatformclientv2/models/domain_edge_software_version_dto_entity_listing.rb +16 -16
  439. data/lib/purecloudplatformclientv2/models/domain_entity_listing.rb +16 -16
  440. data/lib/purecloudplatformclientv2/models/domain_entity_listing_evaluation_form.rb +16 -16
  441. data/lib/purecloudplatformclientv2/models/domain_entity_listing_query_result.rb +16 -16
  442. data/lib/purecloudplatformclientv2/models/domain_entity_listing_survey_form.rb +16 -16
  443. data/lib/purecloudplatformclientv2/models/edge.rb +1 -0
  444. data/lib/purecloudplatformclientv2/models/edge_entity_listing.rb +16 -16
  445. data/lib/purecloudplatformclientv2/models/edge_group_entity_listing.rb +16 -16
  446. data/lib/purecloudplatformclientv2/models/edge_line_entity_listing.rb +16 -16
  447. data/lib/purecloudplatformclientv2/models/email.rb +30 -4
  448. data/lib/purecloudplatformclientv2/models/email_conversation_entity_listing.rb +16 -16
  449. data/lib/purecloudplatformclientv2/models/email_message_listing.rb +16 -16
  450. data/lib/purecloudplatformclientv2/models/emergency_group_listing.rb +16 -16
  451. data/lib/purecloudplatformclientv2/models/encryption_key_entity_listing.rb +16 -16
  452. data/lib/purecloudplatformclientv2/models/evaluation_entity_listing.rb +16 -16
  453. data/lib/purecloudplatformclientv2/models/evaluation_form_entity_listing.rb +16 -16
  454. data/lib/purecloudplatformclientv2/models/evaluator_activity_entity_listing.rb +16 -16
  455. data/lib/purecloudplatformclientv2/models/extension_entity_listing.rb +16 -16
  456. data/lib/purecloudplatformclientv2/models/extension_pool_entity_listing.rb +16 -16
  457. data/lib/purecloudplatformclientv2/models/external_contact.rb +55 -1
  458. data/lib/purecloudplatformclientv2/models/external_organization.rb +55 -1
  459. data/lib/purecloudplatformclientv2/models/external_organization_listing.rb +16 -16
  460. data/lib/purecloudplatformclientv2/models/facebook_integration_entity_listing.rb +16 -16
  461. data/lib/purecloudplatformclientv2/models/fax_document_entity_listing.rb +16 -16
  462. data/lib/purecloudplatformclientv2/models/flow_aggregate_query_predicate.rb +2 -2
  463. data/lib/purecloudplatformclientv2/models/flow_division_view.rb +53 -1
  464. data/lib/purecloudplatformclientv2/models/flow_division_view_entity_listing.rb +16 -16
  465. data/lib/purecloudplatformclientv2/models/flow_entity_listing.rb +16 -16
  466. data/lib/purecloudplatformclientv2/models/{queue_media_association.rb → flow_execution_launch_request.rb} +37 -32
  467. data/lib/purecloudplatformclientv2/models/{create_service_goal_group_request.rb → flow_execution_launch_response.rb} +43 -24
  468. data/lib/purecloudplatformclientv2/models/flow_outcome_listing.rb +16 -16
  469. data/lib/purecloudplatformclientv2/models/{rescheduling_options_response.rb → flow_runtime_execution.rb} +120 -96
  470. data/lib/purecloudplatformclientv2/models/flow_version_entity_listing.rb +16 -16
  471. data/lib/purecloudplatformclientv2/models/gdpr_request_entity_listing.rb +16 -16
  472. data/lib/purecloudplatformclientv2/models/gdpr_subject_entity_listing.rb +16 -16
  473. data/lib/purecloudplatformclientv2/models/generic_saml.rb +428 -0
  474. data/lib/purecloudplatformclientv2/models/greeting_listing.rb +16 -16
  475. data/lib/purecloudplatformclientv2/models/group_entity_listing.rb +16 -16
  476. data/lib/purecloudplatformclientv2/models/group_profile_entity_listing.rb +16 -16
  477. data/lib/purecloudplatformclientv2/models/inbound_domain_entity_listing.rb +16 -16
  478. data/lib/purecloudplatformclientv2/models/inbound_route_entity_listing.rb +16 -16
  479. data/lib/purecloudplatformclientv2/models/integration_entity_listing.rb +16 -16
  480. data/lib/purecloudplatformclientv2/models/integration_event_entity_listing.rb +16 -16
  481. data/lib/purecloudplatformclientv2/models/integration_type_entity_listing.rb +16 -16
  482. data/lib/purecloudplatformclientv2/models/{service_goal_group_goals.rb → intent_definition.rb} +34 -26
  483. data/lib/purecloudplatformclientv2/models/intent_feedback.rb +296 -0
  484. data/lib/purecloudplatformclientv2/models/interaction_stats_alert_container.rb +16 -16
  485. data/lib/purecloudplatformclientv2/models/interaction_stats_rule_container.rb +16 -16
  486. data/lib/purecloudplatformclientv2/models/ip_address_authentication.rb +203 -0
  487. data/lib/purecloudplatformclientv2/models/item_validation_limits.rb +238 -0
  488. data/lib/purecloudplatformclientv2/models/{time_off_request_entity_list.rb → items.rb} +33 -10
  489. data/lib/purecloudplatformclientv2/models/ivr_entity_listing.rb +16 -16
  490. data/lib/purecloudplatformclientv2/models/keyword_set_entity_listing.rb +16 -16
  491. data/lib/purecloudplatformclientv2/models/knowledge_search_response.rb +18 -18
  492. data/lib/purecloudplatformclientv2/models/language_entity_listing.rb +16 -16
  493. data/lib/purecloudplatformclientv2/models/lex_bot_alias_entity_listing.rb +16 -16
  494. data/lib/purecloudplatformclientv2/models/lex_bot_entity_listing.rb +16 -16
  495. data/lib/purecloudplatformclientv2/models/library_entity_listing.rb +16 -16
  496. data/lib/purecloudplatformclientv2/models/line_base_entity_listing.rb +16 -16
  497. data/lib/purecloudplatformclientv2/models/line_entity_listing.rb +16 -16
  498. data/lib/purecloudplatformclientv2/models/line_integration_entity_listing.rb +16 -16
  499. data/lib/purecloudplatformclientv2/models/location_entity_listing.rb +16 -16
  500. data/lib/purecloudplatformclientv2/models/logical_interface_entity_listing.rb +16 -16
  501. data/lib/purecloudplatformclientv2/models/management_unit_listing.rb +16 -16
  502. data/lib/purecloudplatformclientv2/models/max_length.rb +238 -0
  503. data/lib/purecloudplatformclientv2/models/message.rb +30 -4
  504. data/lib/purecloudplatformclientv2/models/message_conversation_entity_listing.rb +16 -16
  505. data/lib/purecloudplatformclientv2/models/messaging_integration_entity_listing.rb +16 -16
  506. data/lib/purecloudplatformclientv2/models/messaging_sticker_entity_listing.rb +16 -16
  507. data/lib/purecloudplatformclientv2/models/{forecast_generation_route_group_result.rb → min_length.rb} +26 -18
  508. data/lib/purecloudplatformclientv2/models/{scheduling_run_list_response.rb → named_entity_annotation.rb} +14 -10
  509. data/lib/purecloudplatformclientv2/models/{copy_short_term_forecast_request.rb → named_entity_type_binding.rb} +18 -19
  510. data/lib/purecloudplatformclientv2/models/{generate_week_schedule_request.rb → named_entity_type_definition.rb} +38 -13
  511. data/lib/purecloudplatformclientv2/models/{wfm_abandon_rate.rb → named_entity_type_item.rb} +19 -18
  512. data/lib/purecloudplatformclientv2/models/{short_term_forecast_response.rb → named_entity_type_mechanism.rb} +48 -36
  513. data/lib/purecloudplatformclientv2/models/{copy_week_schedule_request.rb → nlu_confusion_matrix_column.rb} +18 -18
  514. data/lib/purecloudplatformclientv2/models/{wfm_average_speed_of_answer.rb → nlu_confusion_matrix_row.rb} +24 -18
  515. data/lib/purecloudplatformclientv2/models/nlu_detection_context.rb +228 -0
  516. data/lib/purecloudplatformclientv2/models/nlu_detection_input.rb +207 -0
  517. data/lib/purecloudplatformclientv2/models/nlu_detection_output.rb +232 -0
  518. data/lib/purecloudplatformclientv2/models/nlu_detection_request.rb +233 -0
  519. data/lib/purecloudplatformclientv2/models/{route_group_list.rb → nlu_detection_response.rb} +39 -22
  520. data/lib/purecloudplatformclientv2/models/{short_term_forecast_list_item_response.rb → nlu_domain.rb} +66 -60
  521. data/lib/purecloudplatformclientv2/models/nlu_domain_listing.rb +428 -0
  522. data/lib/purecloudplatformclientv2/models/{update_week_schedule_request.rb → nlu_domain_version.rb} +187 -79
  523. data/lib/purecloudplatformclientv2/models/nlu_domain_version_listing.rb +428 -0
  524. data/lib/purecloudplatformclientv2/models/{intraday_metric.rb → nlu_domain_version_quality_report.rb} +57 -28
  525. data/lib/purecloudplatformclientv2/models/nlu_domain_version_training_response.rb +227 -0
  526. data/lib/purecloudplatformclientv2/models/nlu_feedback_listing.rb +428 -0
  527. data/lib/purecloudplatformclientv2/models/{wfm_service_level.rb → nlu_feedback_request.rb} +36 -25
  528. data/lib/purecloudplatformclientv2/models/{service_goal_group.rb → nlu_feedback_response.rb} +32 -37
  529. data/lib/purecloudplatformclientv2/models/{generate_short_term_forecast_request.rb → nlu_quality_report_summary.rb} +12 -10
  530. data/lib/purecloudplatformclientv2/models/nlu_quality_report_summary_metric.rb +238 -0
  531. data/lib/purecloudplatformclientv2/models/nlu_utterance.rb +209 -0
  532. data/lib/purecloudplatformclientv2/models/nlu_utterance_segment.rb +233 -0
  533. data/lib/purecloudplatformclientv2/models/note_listing.rb +16 -16
  534. data/lib/purecloudplatformclientv2/models/o_auth_client_entity_listing.rb +16 -16
  535. data/lib/purecloudplatformclientv2/models/o_auth_provider_entity_listing.rb +16 -16
  536. data/lib/purecloudplatformclientv2/models/organization_presence_entity_listing.rb +16 -16
  537. data/lib/purecloudplatformclientv2/models/organization_role_entity_listing.rb +16 -16
  538. data/lib/purecloudplatformclientv2/models/orphan_recording_listing.rb +16 -16
  539. data/lib/purecloudplatformclientv2/models/outbound_route_base_entity_listing.rb +16 -16
  540. data/lib/purecloudplatformclientv2/models/outbound_route_entity_listing.rb +16 -16
  541. data/lib/purecloudplatformclientv2/models/permission_collection_entity_listing.rb +16 -16
  542. data/lib/purecloudplatformclientv2/models/phone_base_entity_listing.rb +16 -16
  543. data/lib/purecloudplatformclientv2/models/phone_entity_listing.rb +16 -16
  544. data/lib/purecloudplatformclientv2/models/phone_meta_base_entity_listing.rb +16 -16
  545. data/lib/purecloudplatformclientv2/models/physical_interface_entity_listing.rb +16 -16
  546. data/lib/purecloudplatformclientv2/models/policy_entity_listing.rb +16 -16
  547. data/lib/purecloudplatformclientv2/models/prompt.rb +2 -0
  548. data/lib/purecloudplatformclientv2/models/prompt_asset_entity_listing.rb +16 -16
  549. data/lib/purecloudplatformclientv2/models/prompt_entity_listing.rb +16 -16
  550. data/lib/purecloudplatformclientv2/models/quality_audit_page.rb +16 -16
  551. data/lib/purecloudplatformclientv2/models/queue.rb +29 -1
  552. data/lib/purecloudplatformclientv2/models/queue_conversation_callback_event_topic_callback_media_participant.rb +26 -1
  553. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
  554. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +51 -1
  555. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
  556. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
  557. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
  558. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +26 -1
  559. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
  560. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
  561. data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
  562. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
  563. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +51 -1
  564. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
  565. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
  566. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
  567. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +26 -1
  568. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
  569. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
  570. data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
  571. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
  572. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +51 -1
  573. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
  574. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
  575. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
  576. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +26 -1
  577. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
  578. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
  579. data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
  580. data/lib/purecloudplatformclientv2/models/queue_entity_listing.rb +16 -16
  581. data/lib/purecloudplatformclientv2/models/queue_member_entity_listing.rb +16 -16
  582. data/lib/purecloudplatformclientv2/models/queue_request.rb +29 -1
  583. data/lib/purecloudplatformclientv2/models/recipient_listing.rb +16 -16
  584. data/lib/purecloudplatformclientv2/models/recording_job_entity_listing.rb +16 -16
  585. data/lib/purecloudplatformclientv2/models/relationship_listing.rb +16 -16
  586. data/lib/purecloudplatformclientv2/models/report_meta_data_entity_listing.rb +16 -16
  587. data/lib/purecloudplatformclientv2/models/report_run_entry_entity_domain_listing.rb +16 -16
  588. data/lib/purecloudplatformclientv2/models/report_schedule_entity_listing.rb +16 -16
  589. data/lib/purecloudplatformclientv2/models/reporting_export_job_listing.rb +16 -16
  590. data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +32 -4
  591. data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +57 -1
  592. data/lib/purecloudplatformclientv2/models/reporting_export_metadata_job_listing.rb +16 -16
  593. data/lib/purecloudplatformclientv2/models/response_entity_list.rb +16 -16
  594. data/lib/purecloudplatformclientv2/models/response_entity_listing.rb +16 -16
  595. data/lib/purecloudplatformclientv2/models/response_set_entity_listing.rb +16 -16
  596. data/lib/purecloudplatformclientv2/models/rule_set_entity_listing.rb +16 -16
  597. data/lib/purecloudplatformclientv2/models/schedule_entity_listing.rb +16 -16
  598. data/lib/purecloudplatformclientv2/models/schedule_group_entity_listing.rb +16 -16
  599. data/lib/purecloudplatformclientv2/models/{import_short_term_forecast_request.rb → schema.rb} +50 -35
  600. data/lib/purecloudplatformclientv2/models/schema_category_entity_listing.rb +16 -16
  601. data/lib/purecloudplatformclientv2/models/schema_quantity_limits.rb +539 -0
  602. data/lib/purecloudplatformclientv2/models/schema_reference_entity_listing.rb +16 -16
  603. data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +30 -4
  604. data/lib/purecloudplatformclientv2/models/screen_recording_session_listing.rb +16 -16
  605. data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
  606. data/lib/purecloudplatformclientv2/models/script_entity_listing.rb +16 -16
  607. data/lib/purecloudplatformclientv2/models/security_profile_entity_listing.rb +16 -16
  608. data/lib/purecloudplatformclientv2/models/share_entity_listing.rb +16 -16
  609. data/lib/purecloudplatformclientv2/models/shift_trade_match_violation.rb +2 -2
  610. data/lib/purecloudplatformclientv2/models/site_entity_listing.rb +16 -16
  611. data/lib/purecloudplatformclientv2/models/skill_entity_listing.rb +16 -16
  612. data/lib/purecloudplatformclientv2/models/sms_address_entity_listing.rb +16 -16
  613. data/lib/purecloudplatformclientv2/models/sms_phone_number_entity_listing.rb +16 -16
  614. data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
  615. data/lib/purecloudplatformclientv2/models/station_entity_listing.rb +16 -16
  616. data/lib/purecloudplatformclientv2/models/subject_division_grants_entity_listing.rb +16 -16
  617. data/lib/purecloudplatformclientv2/models/survey_form_entity_listing.rb +16 -16
  618. data/lib/purecloudplatformclientv2/models/system_prompt_asset_entity_listing.rb +16 -16
  619. data/lib/purecloudplatformclientv2/models/system_prompt_entity_listing.rb +16 -16
  620. data/lib/purecloudplatformclientv2/models/tag_value_entity_listing.rb +16 -16
  621. data/lib/purecloudplatformclientv2/models/text_message_listing.rb +16 -16
  622. data/lib/purecloudplatformclientv2/models/{time_off_request_lookup.rb → time_off_request.rb} +1 -1
  623. data/lib/purecloudplatformclientv2/models/{time_off_request_lookup_list.rb → time_off_request_listing.rb} +2 -2
  624. data/lib/purecloudplatformclientv2/models/time_zone_entity_listing.rb +16 -16
  625. data/lib/purecloudplatformclientv2/models/trunk_base_entity_listing.rb +16 -16
  626. data/lib/purecloudplatformclientv2/models/trunk_entity_listing.rb +16 -16
  627. data/lib/purecloudplatformclientv2/models/trunk_metabase_entity_listing.rb +16 -16
  628. data/lib/purecloudplatformclientv2/models/trust_entity_listing.rb +16 -16
  629. data/lib/purecloudplatformclientv2/models/trust_user_entity_listing.rb +16 -16
  630. data/lib/purecloudplatformclientv2/models/trustor_entity_listing.rb +16 -16
  631. data/lib/purecloudplatformclientv2/models/tts_engine_entity_listing.rb +16 -16
  632. data/lib/purecloudplatformclientv2/models/tts_voice_entity_listing.rb +16 -16
  633. data/lib/purecloudplatformclientv2/models/twitter_integration_entity_listing.rb +16 -16
  634. data/lib/purecloudplatformclientv2/models/{import_week_schedule_request.rb → update_coaching_appointment_request.rb} +60 -39
  635. data/lib/purecloudplatformclientv2/models/{route_group_attributes.rb → upload_url_request.rb} +43 -57
  636. data/lib/purecloudplatformclientv2/models/upload_url_response.rb +230 -0
  637. data/lib/purecloudplatformclientv2/models/usage_execution_result.rb +228 -0
  638. data/lib/purecloudplatformclientv2/models/user_action_category_entity_listing.rb +16 -16
  639. data/lib/purecloudplatformclientv2/models/user_app_entity_listing.rb +16 -16
  640. data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +16 -16
  641. data/lib/purecloudplatformclientv2/models/user_language_entity_listing.rb +16 -16
  642. data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +16 -16
  643. data/lib/purecloudplatformclientv2/models/user_queue.rb +29 -1
  644. data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +16 -16
  645. data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +16 -16
  646. data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +16 -16
  647. data/lib/purecloudplatformclientv2/models/validation_limits.rb +326 -0
  648. data/lib/purecloudplatformclientv2/models/video.rb +30 -4
  649. data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +16 -16
  650. data/lib/purecloudplatformclientv2/models/web_chat_member_info_entity_list.rb +16 -16
  651. data/lib/purecloudplatformclientv2/models/{service_goal_group_list.rb → wem_learning_assignment_rule_run_topic_learning_assignment_rule_run_notification.rb} +9 -11
  652. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_learning_module_reference.rb +226 -0
  653. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_rule_run_topic_wem_learning_assignments_created.rb +201 -0
  654. data/lib/purecloudplatformclientv2/models/wem_learning_assignment_topic_learning_assignment_notification.rb +440 -0
  655. data/lib/purecloudplatformclientv2/models/{intraday_performance_prediction_agent_data.rb → wem_learning_assignment_topic_learning_module_reference.rb} +33 -9
  656. data/lib/purecloudplatformclientv2/models/{partial_upload_response.rb → wem_learning_assignment_topic_user_reference.rb} +1 -2
  657. data/lib/purecloudplatformclientv2/models/whats_app_integration_entity_listing.rb +16 -16
  658. data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +16 -16
  659. data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +16 -16
  660. data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +16 -16
  661. data/lib/purecloudplatformclientv2/version.rb +1 -1
  662. metadata +172 -116
  663. data/docs/AsyncWeekScheduleResponse.md +0 -16
  664. data/docs/CopyShortTermForecastRequest.md +0 -14
  665. data/docs/CopyWeekScheduleRequest.md +0 -14
  666. data/docs/CreateQueueMediaAssociationRequest.md +0 -15
  667. data/docs/CreateServiceGoalGroupRequest.md +0 -15
  668. data/docs/ForecastGenerationResult.md +0 -13
  669. data/docs/ForecastGenerationRouteGroupResult.md +0 -14
  670. data/docs/ForecastResultResponse.md +0 -14
  671. data/docs/ForecastTimeSeriesResult.md +0 -14
  672. data/docs/GenerateShortTermForecastRequest.md +0 -13
  673. data/docs/GenerateShortTermForecastResponse.md +0 -16
  674. data/docs/GenerateWeekScheduleRequest.md +0 -14
  675. data/docs/GenerateWeekScheduleResponse.md +0 -15
  676. data/docs/ImportShortTermForecastRequest.md +0 -16
  677. data/docs/ImportWeekScheduleRequest.md +0 -17
  678. data/docs/IntradayDataGroup.md +0 -19
  679. data/docs/IntradayForecastData.md +0 -15
  680. data/docs/IntradayHistoricalAgentData.md +0 -14
  681. data/docs/IntradayHistoricalQueueData.md +0 -20
  682. data/docs/IntradayMetric.md +0 -14
  683. data/docs/IntradayPerformancePredictionAgentData.md +0 -13
  684. data/docs/IntradayPerformancePredictionQueueData.md +0 -15
  685. data/docs/IntradayQueryDataCommand.md +0 -17
  686. data/docs/IntradayQueue.md +0 -15
  687. data/docs/IntradayResponse.md +0 -20
  688. data/docs/IntradayScheduleData.md +0 -14
  689. data/docs/ListWrapperForecastSourceDayPointer.md +0 -13
  690. data/docs/ListWrapperWfmForecastModification.md +0 -13
  691. data/docs/QueueMediaAssociation.md +0 -16
  692. data/docs/RescheduleRequest.md +0 -20
  693. data/docs/RescheduleResult.md +0 -13
  694. data/docs/ReschedulingOptionsResponse.md +0 -22
  695. data/docs/RouteGroup.md +0 -18
  696. data/docs/RouteGroupAttributes.md +0 -16
  697. data/docs/RouteGroupList.md +0 -14
  698. data/docs/SchedulingRunListResponse.md +0 -13
  699. data/docs/SchedulingRunResponse.md +0 -28
  700. data/docs/ServiceGoalGroup.md +0 -18
  701. data/docs/ServiceGoalGroupGoals.md +0 -15
  702. data/docs/ServiceGoalGroupList.md +0 -14
  703. data/docs/ShortTermForecast.md +0 -22
  704. data/docs/ShortTermForecastListItemResponse.md +0 -18
  705. data/docs/ShortTermForecastListResponse.md +0 -13
  706. data/docs/ShortTermForecastResponse.md +0 -15
  707. data/docs/TimeOffRequestEntityList.md +0 -13
  708. data/docs/TimeOffRequestLookupList.md +0 -13
  709. data/docs/UnscheduledAgentWarning.md +0 -14
  710. data/docs/UpdateWeekScheduleRequest.md +0 -21
  711. data/docs/UserSchedulesPartialUploadRequest.md +0 -13
  712. data/docs/WfmAbandonRate.md +0 -14
  713. data/docs/WfmAverageSpeedOfAnswer.md +0 -14
  714. data/docs/WfmForecastModification.md +0 -20
  715. data/docs/WfmForecastModificationAttributes.md +0 -16
  716. data/docs/WfmIntradayQueueListing.md +0 -14
  717. data/docs/WfmServiceLevel.md +0 -15
  718. data/lib/purecloudplatformclientv2/models/async_week_schedule_response.rb +0 -295
  719. data/lib/purecloudplatformclientv2/models/forecast_generation_result.rb +0 -204
  720. data/lib/purecloudplatformclientv2/models/forecast_time_series_result.rb +0 -256
  721. data/lib/purecloudplatformclientv2/models/generate_week_schedule_response.rb +0 -269
  722. data/lib/purecloudplatformclientv2/models/intraday_data_group.rb +0 -384
  723. data/lib/purecloudplatformclientv2/models/intraday_forecast_data.rb +0 -254
  724. data/lib/purecloudplatformclientv2/models/intraday_historical_agent_data.rb +0 -228
  725. data/lib/purecloudplatformclientv2/models/intraday_performance_prediction_queue_data.rb +0 -254
  726. data/lib/purecloudplatformclientv2/models/intraday_response.rb +0 -404
  727. data/lib/purecloudplatformclientv2/models/intraday_schedule_data.rb +0 -228
  728. data/lib/purecloudplatformclientv2/models/reschedule_result.rb +0 -202
  729. data/lib/purecloudplatformclientv2/models/route_group.rb +0 -363
  730. data/lib/purecloudplatformclientv2/models/scheduling_run_response.rb +0 -609
  731. data/lib/purecloudplatformclientv2/models/wfm_forecast_modification.rb +0 -435
@@ -1,13 +0,0 @@
1
- ---
2
- title: ListWrapperWfmForecastModification
3
- ---
4
- ## PureCloud::ListWrapperWfmForecastModification
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **values** | [**Array<WfmForecastModification>**](WfmForecastModification.html) | | [optional] |
11
- {: class="table table-striped"}
12
-
13
-
@@ -1,16 +0,0 @@
1
- ---
2
- title: QueueMediaAssociation
3
- ---
4
- ## PureCloud::QueueMediaAssociation
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **id** | **String** | The reference ID for this QueueMediaAssociation | [optional] |
11
- | **queue** | [**QueueReference**](QueueReference.html) | The queue to associate with the service goal group | [optional] |
12
- | **media_types** | **Array<String>** | The media types of the given queue to associate with the service goal group | [optional] |
13
- | **delete** | **BOOLEAN** | If marked true on a PATCH, this QueueMediaAssociation will be permanently deleted | [optional] |
14
- {: class="table table-striped"}
15
-
16
-
@@ -1,20 +0,0 @@
1
- ---
2
- title: RescheduleRequest
3
- ---
4
- ## PureCloud::RescheduleRequest
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **start_date** | **DateTime** | The start date of the range to reschedule in ISO-8601 format | |
11
- | **end_date** | **DateTime** | The end date of the range to reschedule in ISO-8601 format | |
12
- | **agent_ids** | **Array<String>** | The IDs of the agents to reschedule. Null or empty means all agents on the schedule | [optional] |
13
- | **activity_code_ids** | **Array<String>** | The IDs of the activity codes to reschedule. Null or empty means all activity codes will be considered | [optional] |
14
- | **do_not_change_weekly_paid_time** | **BOOLEAN** | Whether to prevent changes to weekly paid time | |
15
- | **do_not_change_daily_paid_time** | **BOOLEAN** | Whether to prevent changes to daily paid time | |
16
- | **do_not_change_shift_start_times** | **BOOLEAN** | Whether to prevent changes to shift start times | |
17
- | **do_not_change_manually_edited_shifts** | **BOOLEAN** | Whether to prevent changes to manually edited shifts | |
18
- {: class="table table-striped"}
19
-
20
-
@@ -1,13 +0,0 @@
1
- ---
2
- title: RescheduleResult
3
- ---
4
- ## PureCloud::RescheduleResult
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **download_url** | **String** | The url from which to download the resulting WeekSchedule object for the rescheduling range | [optional] |
11
- {: class="table table-striped"}
12
-
13
-
@@ -1,22 +0,0 @@
1
- ---
2
- title: ReschedulingOptionsResponse
3
- ---
4
- ## PureCloud::ReschedulingOptionsResponse
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **start_date** | **DateTime** | The start date of the range to reschedule in ISO-8601 format | |
11
- | **end_date** | **DateTime** | The end date of the range to reschedule in ISO-8601 format | |
12
- | **agent_ids** | **Array<String>** | The IDs of the agents to reschedule. Null or empty means all agents on the schedule | [optional] |
13
- | **activity_code_ids** | **Array<String>** | The IDs of the activity codes to reschedule. Null or empty means all activity codes will be considered | [optional] |
14
- | **do_not_change_weekly_paid_time** | **BOOLEAN** | Whether to prevent changes to weekly paid time | |
15
- | **do_not_change_daily_paid_time** | **BOOLEAN** | Whether to prevent changes to daily paid time | |
16
- | **do_not_change_shift_start_times** | **BOOLEAN** | Whether to prevent changes to shift start times | |
17
- | **do_not_change_manually_edited_shifts** | **BOOLEAN** | Whether to prevent changes to manually edited shifts | |
18
- | **existing_schedule_id** | **String** | The schedule ID of the schedule to which the results will be applied | [optional] |
19
- | **existing_schedule_version** | **Integer** | The version of the schedule at the time the rescheduling was initiated | [optional] |
20
- {: class="table table-striped"}
21
-
22
-
@@ -1,18 +0,0 @@
1
- ---
2
- title: RouteGroup
3
- ---
4
- ## PureCloud::RouteGroup
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **attributes** | [**RouteGroupAttributes**](RouteGroupAttributes.html) | The attributes that describe this route group | |
11
- | **offered_per_interval** | **Array<Float>** | Interactions offered per 15 minute interval | |
12
- | **average_talk_time_seconds_per_interval** | **Array<Float>** | Average talk time in seconds per 15 minute interval | |
13
- | **average_after_call_work_seconds_per_interval** | **Array<Float>** | Average after call work in seconds per 15 minute interval | |
14
- | **completed_per_interval** | **Array<Float>** | Interactions completed per 15 minute interval | [optional] |
15
- | **abandoned_per_interval** | **Array<Float>** | Interactions abandoned per 15 minute interval | [optional] |
16
- {: class="table table-striped"}
17
-
18
-
@@ -1,16 +0,0 @@
1
- ---
2
- title: RouteGroupAttributes
3
- ---
4
- ## PureCloud::RouteGroupAttributes
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **queue** | [**QueueReference**](QueueReference.html) | The queue to which the associated route group applies | |
11
- | **media_type** | **String** | The media type to which the associated route group applies | |
12
- | **language** | [**LanguageReference**](LanguageReference.html) | The language to which the associated route group applies | [optional] |
13
- | **skills** | [**Array<RoutingSkillReference>**](RoutingSkillReference.html) | The skill set to which the associated route group applies | [optional] |
14
- {: class="table table-striped"}
15
-
16
-
@@ -1,14 +0,0 @@
1
- ---
2
- title: RouteGroupList
3
- ---
4
- ## PureCloud::RouteGroupList
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **start_date** | **DateTime** | The reference start date for the route group arrays. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
11
- | **route_groups** | [**Array<RouteGroup>**](RouteGroup.html) | The route group data for this forecast | |
12
- {: class="table table-striped"}
13
-
14
-
@@ -1,13 +0,0 @@
1
- ---
2
- title: SchedulingRunListResponse
3
- ---
4
- ## PureCloud::SchedulingRunListResponse
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **entities** | [**Array<SchedulingRunResponse>**](SchedulingRunResponse.html) | | [optional] |
11
- {: class="table table-striped"}
12
-
13
-
@@ -1,28 +0,0 @@
1
- ---
2
- title: SchedulingRunResponse
3
- ---
4
- ## PureCloud::SchedulingRunResponse
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **run_id** | **String** | ID of the schedule run | [optional] |
11
- | **scheduler_run_id** | **String** | The runId from scheduler service. Useful for debugging schedule errors | [optional] |
12
- | **intraday_rescheduling** | **BOOLEAN** | Whether this is the result of a rescheduling request | [optional] |
13
- | **state** | **String** | Status of the schedule run | [optional] |
14
- | **percent_complete** | **Float** | Completion percentage of the schedule run | [optional] |
15
- | **target_week** | **String** | The start date of the week for which the scheduling is done in yyyy-MM-dd format | [optional] |
16
- | **schedule_id** | **String** | ID of the schedule. Does not apply to reschedule, see reschedulingOptions.existingScheduleId | [optional] |
17
- | **schedule_description** | **String** | Description of the schedule | [optional] |
18
- | **scheduling_start_time** | **DateTime** | Start time of the schedule run. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
19
- | **scheduling_started_by** | [**UserReference**](UserReference.html) | User that started the schedule run | [optional] |
20
- | **scheduling_canceled_by** | [**UserReference**](UserReference.html) | User that canceled the schedule run | [optional] |
21
- | **scheduling_completed_time** | **DateTime** | Time at which the scheduling run was completed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
22
- | **rescheduling_options** | [**ReschedulingOptionsResponse**](ReschedulingOptionsResponse.html) | The selected options for the reschedule request. Will always be null if intradayRescheduling is false | [optional] |
23
- | **rescheduling_result_expiration** | **DateTime** | When the rescheduling result data will expire. Results are kept temporarily as they should be applied as soon as possible after the run finishes. Will always be null if intradayRescheduling is false. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
24
- | **applied** | **BOOLEAN** | Whether the rescheduling run has been marked applied | [optional] |
25
- | **unscheduled_agents** | [**Array<UnscheduledAgentWarning>**](UnscheduledAgentWarning.html) | Agents that were not scheduled in the rescheduling operation. Will always be null if intradayRescheduling is false | [optional] |
26
- {: class="table table-striped"}
27
-
28
-
@@ -1,18 +0,0 @@
1
- ---
2
- title: ServiceGoalGroup
3
- ---
4
- ## PureCloud::ServiceGoalGroup
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **id** | **String** | The globally unique identifier for the object. | [optional] |
11
- | **name** | **String** | | [optional] |
12
- | **goals** | [**ServiceGoalGroupGoals**](ServiceGoalGroupGoals.html) | Goals defined for this service goal group | [optional] |
13
- | **queue_media_associations** | [**Array<QueueMediaAssociation>**](QueueMediaAssociation.html) | List of queues and media types from that queue to associate with this service goal group | [optional] |
14
- | **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Version metadata for the list of service goal groups for the associated management unit | |
15
- | **self_uri** | **String** | The URI for this object | [optional] |
16
- {: class="table table-striped"}
17
-
18
-
@@ -1,15 +0,0 @@
1
- ---
2
- title: ServiceGoalGroupGoals
3
- ---
4
- ## PureCloud::ServiceGoalGroupGoals
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **service_level** | [**WfmServiceLevel**](WfmServiceLevel.html) | Service level targets for this service goal group | |
11
- | **average_speed_of_answer** | [**WfmAverageSpeedOfAnswer**](WfmAverageSpeedOfAnswer.html) | Average speed of answer targets for this service goal group | |
12
- | **abandon_rate** | [**WfmAbandonRate**](WfmAbandonRate.html) | Abandon rate targets for this service goal group | [optional] |
13
- {: class="table table-striped"}
14
-
15
-
@@ -1,14 +0,0 @@
1
- ---
2
- title: ServiceGoalGroupList
3
- ---
4
- ## PureCloud::ServiceGoalGroupList
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **entities** | [**Array<ServiceGoalGroup>**](ServiceGoalGroup.html) | | [optional] |
11
- | **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Version metadata for the list of service goal groups for the associated management unit | [optional] |
12
- {: class="table table-striped"}
13
-
14
-
@@ -1,22 +0,0 @@
1
- ---
2
- title: ShortTermForecast
3
- ---
4
- ## PureCloud::ShortTermForecast
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **id** | **String** | The globally unique identifier for the object. | [optional] |
11
- | **self_uri** | **String** | The URI for this object | [optional] |
12
- | **week_date** | **String** | The weekDate of the short term forecast in yyyy-MM-dd format | |
13
- | **description** | **String** | The description of the short term forecast | [optional] |
14
- | **creation_method** | **String** | The method used to create this forecast | [optional] |
15
- | **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Metadata for this forecast | |
16
- | **source_data** | [**ListWrapperForecastSourceDayPointer**](ListWrapperForecastSourceDayPointer.html) | The source data references and metadata for this forecast | [optional] |
17
- | **reference_start_date** | **DateTime** | ISO-8601 date that serves as the reference date for interval-based modifications | [optional] |
18
- | **modifications** | [**ListWrapperWfmForecastModification**](ListWrapperWfmForecastModification.html) | The modifications that have been applied to this forecast | [optional] |
19
- | **generation_results** | [**ForecastGenerationResult**](ForecastGenerationResult.html) | Forecast generation results, if applicable | [optional] |
20
- {: class="table table-striped"}
21
-
22
-
@@ -1,18 +0,0 @@
1
- ---
2
- title: ShortTermForecastListItemResponse
3
- ---
4
- ## PureCloud::ShortTermForecastListItemResponse
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **id** | **String** | The globally unique identifier for the object. | [optional] |
11
- | **self_uri** | **String** | The URI for this object | [optional] |
12
- | **week_date** | **String** | The weekDate of the short term forecast in yyyy-MM-dd format | |
13
- | **description** | **String** | The description of the short term forecast | [optional] |
14
- | **creation_method** | **String** | The method used to create this forecast | [optional] |
15
- | **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Metadata for this forecast | |
16
- {: class="table table-striped"}
17
-
18
-
@@ -1,13 +0,0 @@
1
- ---
2
- title: ShortTermForecastListResponse
3
- ---
4
- ## PureCloud::ShortTermForecastListResponse
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **entities** | [**Array<ShortTermForecastListItemResponse>**](ShortTermForecastListItemResponse.html) | | [optional] |
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- {: class="table table-striped"}
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-
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-
@@ -1,15 +0,0 @@
1
- ---
2
- title: ShortTermForecastResponse
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- ---
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- ## PureCloud::ShortTermForecastResponse
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-
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- ## Properties
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-
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- |Name | Type | Description | Notes|
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- |------------ | ------------- | ------------- | -------------|
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- | **status** | **String** | The status of the request | [optional] |
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- | **result** | [**ShortTermForecast**](ShortTermForecast.html) | The resulting forecast. May be sent asynchronously via notification depending on the complexity of the forecast | [optional] |
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- | **operation_id** | **String** | The operation id to watch for on the notification topic | [optional] |
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- {: class="table table-striped"}
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-
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-
@@ -1,13 +0,0 @@
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- ---
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- title: TimeOffRequestEntityList
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- ---
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- ## PureCloud::TimeOffRequestEntityList
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-
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- ## Properties
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-
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- |Name | Type | Description | Notes|
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- |------------ | ------------- | ------------- | -------------|
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- | **entities** | [**Array<TimeOffRequestResponse>**](TimeOffRequestResponse.html) | | [optional] |
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- {: class="table table-striped"}
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-
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-
@@ -1,13 +0,0 @@
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- ---
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- title: TimeOffRequestLookupList
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- ---
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- ## PureCloud::TimeOffRequestLookupList
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-
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- ## Properties
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-
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- |Name | Type | Description | Notes|
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- |------------ | ------------- | ------------- | -------------|
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- | **entities** | [**Array<TimeOffRequestLookup>**](TimeOffRequestLookup.html) | List of time off request look up objects | |
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- {: class="table table-striped"}
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-
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-
@@ -1,14 +0,0 @@
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- ---
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- title: UnscheduledAgentWarning
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- ---
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- ## PureCloud::UnscheduledAgentWarning
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-
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- ## Properties
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-
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- |Name | Type | Description | Notes|
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- |------------ | ------------- | ------------- | -------------|
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- | **agent** | [**UserReference**](UserReference.html) | The agent for which this warning applies | [optional] |
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- | **unscheduled_reason** | **String** | The reason this agent was not scheduled | [optional] |
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- {: class="table table-striped"}
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-
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-
@@ -1,21 +0,0 @@
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- ---
2
- title: UpdateWeekScheduleRequest
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- ---
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- ## PureCloud::UpdateWeekScheduleRequest
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-
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- ## Properties
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-
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- |Name | Type | Description | Notes|
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- |------------ | ------------- | ------------- | -------------|
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- | **description** | **String** | Description of the week schedule | [optional] |
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- | **published** | **BOOLEAN** | Whether the week schedule is published | [optional] |
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- | **user_schedules** | [**Hash<String, UserSchedule>**](UserSchedule.html) | User schedules in the week | [optional] |
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- | **partial_upload_ids** | **Array<String>** | IDs of partial uploads to include in this imported schedule. It is applicable only for large schedules where activity count in schedule is greater than 17500 | [optional] |
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- | **metadata** | [**WfmVersionedEntityMetadata**](WfmVersionedEntityMetadata.html) | Version metadata for this work plan | |
15
- | **agent_schedules_version** | **Integer** | Version of agent schedules in the week schedule | |
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- | **short_term_forecast** | [**ShortTermForecastReference**](ShortTermForecastReference.html) | Reference to optionally point the schedule at a new short term forecast | [optional] |
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- | **headcount_forecast** | [**HeadcountForecast**](HeadcountForecast.html) | The headcount forecast associated with the schedule. If not null, existing values will be irrecoverably replaced | [optional] |
18
- | **agent_update_filter** | **String** | For a published schedule, this determines whether a notification will be shown to agents in the default PureCloud user interface. The CPC notification will always be sent and the value specified here affects what data is returned in the 'updates' property. In the default PureCloud UI, \"None\" means that agents will not be notified, \"ShiftTimesOnly\" means agents will only be notified for changes to shift start and end times, and \"All\" means that agents will be notified for any change to a shift or activity (except for full day off activities). When building a custom client, use this property to specify the level of detail you need. Defaults to \"ShiftTimesOnly\". | [optional] |
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- {: class="table table-striped"}
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-
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-
@@ -1,13 +0,0 @@
1
- ---
2
- title: UserSchedulesPartialUploadRequest
3
- ---
4
- ## PureCloud::UserSchedulesPartialUploadRequest
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-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **user_schedules** | [**Hash<String, UserSchedule>**](UserSchedule.html) | User schedules that are part of partial request | |
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- {: class="table table-striped"}
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-
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-
@@ -1,14 +0,0 @@
1
- ---
2
- title: WfmAbandonRate
3
- ---
4
- ## PureCloud::WfmAbandonRate
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **include** | **BOOLEAN** | Whether to include abandon rate in the associated configuration | |
11
- | **percent** | **Integer** | Abandon rate percent goal. Required if include == true | [optional] |
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- {: class="table table-striped"}
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-
14
-
@@ -1,14 +0,0 @@
1
- ---
2
- title: WfmAverageSpeedOfAnswer
3
- ---
4
- ## PureCloud::WfmAverageSpeedOfAnswer
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **include** | **BOOLEAN** | Whether to include average speed of answer (ASA) in the associated configuration | |
11
- | **seconds** | **Integer** | The target average speed of answer (ASA) in seconds. Required if include == true | [optional] |
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- {: class="table table-striped"}
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-
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-
@@ -1,20 +0,0 @@
1
- ---
2
- title: WfmForecastModification
3
- ---
4
- ## PureCloud::WfmForecastModification
5
-
6
- ## Properties
7
-
8
- |Name | Type | Description | Notes|
9
- |------------ | ------------- | ------------- | -------------|
10
- | **type** | **String** | The type of the modification | |
11
- | **start_interval_index** | **Integer** | The number of 15 minute intervals past referenceStartDate representing the first interval to which to apply this modification. Must be null if values is populated | [optional] |
12
- | **end_interval_index** | **Integer** | The number of 15 minute intervals past referenceStartDate representing the last interval to which to apply this modification. Must be null if values is populated | [optional] |
13
- | **metric** | **String** | The metric to which this modification applies | |
14
- | **value** | **Float** | The value of the modification. Must be null if \"values\" is populated | [optional] |
15
- | **values** | [**Array<WfmForecastModificationIntervalOffsetValue>**](WfmForecastModificationIntervalOffsetValue.html) | The list of values to update. Only applicable for grid-type modifications. Must be null if \"value\" is populated | [optional] |
16
- | **enabled** | **BOOLEAN** | Whether the modification is enabled for the forecast | |
17
- | **attributes** | [**WfmForecastModificationAttributes**](WfmForecastModificationAttributes.html) | The attributes defining how this modification applies to the forecast | |
18
- {: class="table table-striped"}
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-
20
-