purecloudplatformclientv2 70.0.0 → 71.0.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/AnalyticsSession.md +1 -0
- data/docs/BuSearchAgentSchedulesRequest.md +15 -0
- data/docs/ConversationsApi.md +198 -0
- data/docs/ManagementUnitReference.md +14 -0
- data/docs/RoutingApi.md +126 -0
- data/docs/SCIMApi.md +270 -0
- data/docs/ScimServiceProviderConfigAuthenticationScheme.md +1 -1
- data/docs/ScimV2Group.md +2 -1
- data/docs/SendAgentlessOutboundMessageRequest.md +16 -0
- data/docs/SendAgentlessOutboundMessageResponse.md +21 -0
- data/docs/ShiftTradeSettings.md +1 -0
- data/docs/TranscriptionSettings.md +14 -0
- data/docs/WhatsAppIntegrationRequest.md +17 -0
- data/docs/WorkPlanReference.md +3 -1
- data/docs/WorkforceManagementApi.md +74 -3
- data/lib/purecloudplatformclientv2.rb +6 -0
- data/lib/purecloudplatformclientv2/api/conversations_api.rb +195 -0
- data/lib/purecloudplatformclientv2/api/routing_api.rb +120 -0
- data/lib/purecloudplatformclientv2/api/scim_api.rb +276 -0
- data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +73 -0
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/analytics_session.rb +30 -4
- data/lib/purecloudplatformclientv2/models/bu_search_agent_schedules_request.rb +266 -0
- data/lib/purecloudplatformclientv2/models/conversation_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/flow_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/management_unit_reference.rb +229 -0
- data/lib/purecloudplatformclientv2/models/scim_service_provider_config_authentication_scheme.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_group.rb +32 -1
- data/lib/purecloudplatformclientv2/models/segment_detail_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_request.rb +314 -0
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_response.rb +424 -0
- data/lib/purecloudplatformclientv2/models/shift_trade_settings.rb +27 -1
- data/lib/purecloudplatformclientv2/models/transcription_settings.rb +252 -0
- data/lib/purecloudplatformclientv2/models/whats_app_integration_request.rb +321 -0
- data/lib/purecloudplatformclientv2/models/work_plan_reference.rb +57 -9
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +14 -2
data/docs/SCIMApi.md
CHANGED
@@ -8,7 +8,9 @@ All URIs are relative to *https://api.mypurecloud.com*
|
|
8
8
|
|
9
9
|
Method | Description
|
10
10
|
------------- | ------------- | -------------
|
11
|
+
[**delete_scim_group**](SCIMApi.html#delete_scim_group) | Delete a group.
|
11
12
|
[**delete_scim_user**](SCIMApi.html#delete_scim_user) | Delete a user
|
13
|
+
[**delete_scim_v2_group**](SCIMApi.html#delete_scim_v2_group) | Delete a group.
|
12
14
|
[**delete_scim_v2_user**](SCIMApi.html#delete_scim_v2_user) | Delete a user
|
13
15
|
[**get_scim_group**](SCIMApi.html#get_scim_group) | Get a group
|
14
16
|
[**get_scim_groups**](SCIMApi.html#get_scim_groups) | Get a list of groups
|
@@ -28,7 +30,9 @@ Method | Description
|
|
28
30
|
[**patch_scim_user**](SCIMApi.html#patch_scim_user) | Modify a user
|
29
31
|
[**patch_scim_v2_group**](SCIMApi.html#patch_scim_v2_group) | Modify a group
|
30
32
|
[**patch_scim_v2_user**](SCIMApi.html#patch_scim_v2_user) | Modify a user
|
33
|
+
[**post_scim_groups**](SCIMApi.html#post_scim_groups) | The information used to create a group.
|
31
34
|
[**post_scim_users**](SCIMApi.html#post_scim_users) | Create a user
|
35
|
+
[**post_scim_v2_groups**](SCIMApi.html#post_scim_v2_groups) | The information used to create a group.
|
32
36
|
[**post_scim_v2_users**](SCIMApi.html#post_scim_v2_users) | Create a user
|
33
37
|
[**put_scim_group**](SCIMApi.html#put_scim_group) | Replace a group
|
34
38
|
[**put_scim_user**](SCIMApi.html#put_scim_user) | Replace a user
|
@@ -36,6 +40,74 @@ Method | Description
|
|
36
40
|
[**put_scim_v2_user**](SCIMApi.html#put_scim_v2_user) | Replace a user
|
37
41
|
{: class="table table-striped"}
|
38
42
|
|
43
|
+
<a name="delete_scim_group"></a>
|
44
|
+
|
45
|
+
## delete_scim_group(group_id, opts)
|
46
|
+
|
47
|
+
|
48
|
+
|
49
|
+
Delete a group.
|
50
|
+
|
51
|
+
|
52
|
+
|
53
|
+
Wraps DELETE /api/v2/scim/groups/{groupId}
|
54
|
+
|
55
|
+
Requires ANY permissions:
|
56
|
+
|
57
|
+
* directory:group:edit
|
58
|
+
|
59
|
+
|
60
|
+
### Example
|
61
|
+
```{"language":"ruby"}
|
62
|
+
# load the gem
|
63
|
+
require 'purecloudplatformclientv2'
|
64
|
+
# setup authorization
|
65
|
+
@secret = ENV['PURECLOUD_SECRET']
|
66
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
67
|
+
environment = "mypurecloud.com"
|
68
|
+
|
69
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
70
|
+
|
71
|
+
PureCloud.configure do |config|
|
72
|
+
config.access_token = @authToken
|
73
|
+
end
|
74
|
+
|
75
|
+
api_instance = PureCloud::SCIMApi.new
|
76
|
+
|
77
|
+
group_id = "group_id_example" # String | The ID of a group. Returned with GET /api/v2/scim/v2/groups.
|
78
|
+
|
79
|
+
opts = {
|
80
|
+
if_match: "if_match_example" # String | The ETag of a resource in double quotes. Returned as header and meta.version with initial call to GET /api/v2/scim/v2/groups/{groupId}. Example: \"42\". If the ETag is different from the version on the server, returns 400 with a \"scimType\" of \"invalidVers\".
|
81
|
+
}
|
82
|
+
|
83
|
+
begin
|
84
|
+
#Delete a group.
|
85
|
+
api_instance.delete_scim_group(group_id, opts)
|
86
|
+
rescue PureCloud::ApiError => e
|
87
|
+
puts "Exception when calling SCIMApi->delete_scim_group: #{e}"
|
88
|
+
end
|
89
|
+
```
|
90
|
+
|
91
|
+
### Parameters
|
92
|
+
|
93
|
+
Name | Type | Description | Notes
|
94
|
+
------------- | ------------- | ------------- | -------------
|
95
|
+
**group_id** | **String**| The ID of a group. Returned with GET /api/v2/scim/v2/groups. | |
|
96
|
+
**if_match** | **String**| The ETag of a resource in double quotes. Returned as header and meta.version with initial call to GET /api/v2/scim/v2/groups/{groupId}. Example: \"42\". If the ETag is different from the version on the server, returns 400 with a \"scimType\" of \"invalidVers\". | [optional] |
|
97
|
+
{: class="table table-striped"}
|
98
|
+
|
99
|
+
|
100
|
+
### Return type
|
101
|
+
|
102
|
+
nil (empty response body)
|
103
|
+
|
104
|
+
### HTTP request headers
|
105
|
+
|
106
|
+
- **Content-Type**: application/json, application/scim+json
|
107
|
+
- **Accept**: application/json, application/scim+json
|
108
|
+
|
109
|
+
|
110
|
+
|
39
111
|
<a name="delete_scim_user"></a>
|
40
112
|
|
41
113
|
## [**Empty**](Empty.html) delete_scim_user(user_id, opts)
|
@@ -105,6 +177,74 @@ Name | Type | Description | Notes
|
|
105
177
|
|
106
178
|
|
107
179
|
|
180
|
+
<a name="delete_scim_v2_group"></a>
|
181
|
+
|
182
|
+
## delete_scim_v2_group(group_id, opts)
|
183
|
+
|
184
|
+
|
185
|
+
|
186
|
+
Delete a group.
|
187
|
+
|
188
|
+
|
189
|
+
|
190
|
+
Wraps DELETE /api/v2/scim/v2/groups/{groupId}
|
191
|
+
|
192
|
+
Requires ANY permissions:
|
193
|
+
|
194
|
+
* directory:group:edit
|
195
|
+
|
196
|
+
|
197
|
+
### Example
|
198
|
+
```{"language":"ruby"}
|
199
|
+
# load the gem
|
200
|
+
require 'purecloudplatformclientv2'
|
201
|
+
# setup authorization
|
202
|
+
@secret = ENV['PURECLOUD_SECRET']
|
203
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
204
|
+
environment = "mypurecloud.com"
|
205
|
+
|
206
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
207
|
+
|
208
|
+
PureCloud.configure do |config|
|
209
|
+
config.access_token = @authToken
|
210
|
+
end
|
211
|
+
|
212
|
+
api_instance = PureCloud::SCIMApi.new
|
213
|
+
|
214
|
+
group_id = "group_id_example" # String | The ID of a group. Returned with GET /api/v2/scim/v2/groups.
|
215
|
+
|
216
|
+
opts = {
|
217
|
+
if_match: "if_match_example" # String | The ETag of a resource in double quotes. Returned as header and meta.version with initial call to GET /api/v2/scim/v2/groups/{groupId}. Example: \"42\". If the ETag is different from the version on the server, returns 400 with a \"scimType\" of \"invalidVers\".
|
218
|
+
}
|
219
|
+
|
220
|
+
begin
|
221
|
+
#Delete a group.
|
222
|
+
api_instance.delete_scim_v2_group(group_id, opts)
|
223
|
+
rescue PureCloud::ApiError => e
|
224
|
+
puts "Exception when calling SCIMApi->delete_scim_v2_group: #{e}"
|
225
|
+
end
|
226
|
+
```
|
227
|
+
|
228
|
+
### Parameters
|
229
|
+
|
230
|
+
Name | Type | Description | Notes
|
231
|
+
------------- | ------------- | ------------- | -------------
|
232
|
+
**group_id** | **String**| The ID of a group. Returned with GET /api/v2/scim/v2/groups. | |
|
233
|
+
**if_match** | **String**| The ETag of a resource in double quotes. Returned as header and meta.version with initial call to GET /api/v2/scim/v2/groups/{groupId}. Example: \"42\". If the ETag is different from the version on the server, returns 400 with a \"scimType\" of \"invalidVers\". | [optional] |
|
234
|
+
{: class="table table-striped"}
|
235
|
+
|
236
|
+
|
237
|
+
### Return type
|
238
|
+
|
239
|
+
nil (empty response body)
|
240
|
+
|
241
|
+
### HTTP request headers
|
242
|
+
|
243
|
+
- **Content-Type**: application/json, application/scim+json
|
244
|
+
- **Accept**: application/json, application/scim+json
|
245
|
+
|
246
|
+
|
247
|
+
|
108
248
|
<a name="delete_scim_v2_user"></a>
|
109
249
|
|
110
250
|
## [**Empty**](Empty.html) delete_scim_v2_user(user_id, opts)
|
@@ -1347,6 +1487,71 @@ Name | Type | Description | Notes
|
|
1347
1487
|
|
1348
1488
|
|
1349
1489
|
|
1490
|
+
<a name="post_scim_groups"></a>
|
1491
|
+
|
1492
|
+
## [**ScimV2Group**](ScimV2Group.html) post_scim_groups(body)
|
1493
|
+
|
1494
|
+
|
1495
|
+
|
1496
|
+
The information used to create a group.
|
1497
|
+
|
1498
|
+
PureCloud group will be created as \"Official\" group with visibility set \"Public\", and rules visibility True. Will auto-create an external ID if one is not provided on create. External ID is used to determine if delete should be allowed.
|
1499
|
+
|
1500
|
+
Wraps POST /api/v2/scim/groups
|
1501
|
+
|
1502
|
+
Requires ANY permissions:
|
1503
|
+
|
1504
|
+
* directory:group:edit
|
1505
|
+
|
1506
|
+
|
1507
|
+
### Example
|
1508
|
+
```{"language":"ruby"}
|
1509
|
+
# load the gem
|
1510
|
+
require 'purecloudplatformclientv2'
|
1511
|
+
# setup authorization
|
1512
|
+
@secret = ENV['PURECLOUD_SECRET']
|
1513
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
1514
|
+
environment = "mypurecloud.com"
|
1515
|
+
|
1516
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
1517
|
+
|
1518
|
+
PureCloud.configure do |config|
|
1519
|
+
config.access_token = @authToken
|
1520
|
+
end
|
1521
|
+
|
1522
|
+
api_instance = PureCloud::SCIMApi.new
|
1523
|
+
|
1524
|
+
body = PureCloud::ScimV2Group.new # ScimV2Group | The information used to create a group.
|
1525
|
+
|
1526
|
+
|
1527
|
+
begin
|
1528
|
+
#The information used to create a group.
|
1529
|
+
result = api_instance.post_scim_groups(body)
|
1530
|
+
p result
|
1531
|
+
rescue PureCloud::ApiError => e
|
1532
|
+
puts "Exception when calling SCIMApi->post_scim_groups: #{e}"
|
1533
|
+
end
|
1534
|
+
```
|
1535
|
+
|
1536
|
+
### Parameters
|
1537
|
+
|
1538
|
+
Name | Type | Description | Notes
|
1539
|
+
------------- | ------------- | ------------- | -------------
|
1540
|
+
**body** | [**ScimV2Group**](ScimV2Group.html)| The information used to create a group. | |
|
1541
|
+
{: class="table table-striped"}
|
1542
|
+
|
1543
|
+
|
1544
|
+
### Return type
|
1545
|
+
|
1546
|
+
[**ScimV2Group**](ScimV2Group.html)
|
1547
|
+
|
1548
|
+
### HTTP request headers
|
1549
|
+
|
1550
|
+
- **Content-Type**: application/json, application/scim+json
|
1551
|
+
- **Accept**: application/json, application/scim+json
|
1552
|
+
|
1553
|
+
|
1554
|
+
|
1350
1555
|
<a name="post_scim_users"></a>
|
1351
1556
|
|
1352
1557
|
## [**ScimV2User**](ScimV2User.html) post_scim_users(body)
|
@@ -1412,6 +1617,71 @@ Name | Type | Description | Notes
|
|
1412
1617
|
|
1413
1618
|
|
1414
1619
|
|
1620
|
+
<a name="post_scim_v2_groups"></a>
|
1621
|
+
|
1622
|
+
## [**ScimV2Group**](ScimV2Group.html) post_scim_v2_groups(body)
|
1623
|
+
|
1624
|
+
|
1625
|
+
|
1626
|
+
The information used to create a group.
|
1627
|
+
|
1628
|
+
PureCloud group will be created as \"Official\" group with visibility set \"Public\", and rules visibility True. Will auto-create an external ID if one is not provided on create. External ID is used to determine if delete should be allowed.
|
1629
|
+
|
1630
|
+
Wraps POST /api/v2/scim/v2/groups
|
1631
|
+
|
1632
|
+
Requires ANY permissions:
|
1633
|
+
|
1634
|
+
* directory:group:edit
|
1635
|
+
|
1636
|
+
|
1637
|
+
### Example
|
1638
|
+
```{"language":"ruby"}
|
1639
|
+
# load the gem
|
1640
|
+
require 'purecloudplatformclientv2'
|
1641
|
+
# setup authorization
|
1642
|
+
@secret = ENV['PURECLOUD_SECRET']
|
1643
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
1644
|
+
environment = "mypurecloud.com"
|
1645
|
+
|
1646
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
1647
|
+
|
1648
|
+
PureCloud.configure do |config|
|
1649
|
+
config.access_token = @authToken
|
1650
|
+
end
|
1651
|
+
|
1652
|
+
api_instance = PureCloud::SCIMApi.new
|
1653
|
+
|
1654
|
+
body = PureCloud::ScimV2Group.new # ScimV2Group | The information used to create a group.
|
1655
|
+
|
1656
|
+
|
1657
|
+
begin
|
1658
|
+
#The information used to create a group.
|
1659
|
+
result = api_instance.post_scim_v2_groups(body)
|
1660
|
+
p result
|
1661
|
+
rescue PureCloud::ApiError => e
|
1662
|
+
puts "Exception when calling SCIMApi->post_scim_v2_groups: #{e}"
|
1663
|
+
end
|
1664
|
+
```
|
1665
|
+
|
1666
|
+
### Parameters
|
1667
|
+
|
1668
|
+
Name | Type | Description | Notes
|
1669
|
+
------------- | ------------- | ------------- | -------------
|
1670
|
+
**body** | [**ScimV2Group**](ScimV2Group.html)| The information used to create a group. | |
|
1671
|
+
{: class="table table-striped"}
|
1672
|
+
|
1673
|
+
|
1674
|
+
### Return type
|
1675
|
+
|
1676
|
+
[**ScimV2Group**](ScimV2Group.html)
|
1677
|
+
|
1678
|
+
### HTTP request headers
|
1679
|
+
|
1680
|
+
- **Content-Type**: application/json, application/scim+json
|
1681
|
+
- **Accept**: application/json, application/scim+json
|
1682
|
+
|
1683
|
+
|
1684
|
+
|
1415
1685
|
<a name="post_scim_v2_users"></a>
|
1416
1686
|
|
1417
1687
|
## [**ScimV2User**](ScimV2User.html) post_scim_v2_users(body)
|
@@ -12,7 +12,7 @@ title: ScimServiceProviderConfigAuthenticationScheme
|
|
12
12
|
| **spec_uri** | **String** | The HTTP-addressable URL that points to the authentication scheme's specification. | [optional] |
|
13
13
|
| **documentation_uri** | **String** | The HTTP-addressable URL that points to the authentication scheme's usage documentation. | [optional] |
|
14
14
|
| **type** | **String** | The type of authentication scheme. | |
|
15
|
-
| **primary** | **BOOLEAN** | Indicates the primary method of authentication. | [optional] |
|
15
|
+
| **primary** | **BOOLEAN** | Indicates whether this authentication scheme is the primary method of authentication. | [optional] |
|
16
16
|
{: class="table table-striped"}
|
17
17
|
|
18
18
|
|
data/docs/ScimV2Group.md
CHANGED
@@ -9,7 +9,8 @@ title: ScimV2Group
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **id** | **String** | The ID of the SCIM resource. Set by the service provider. \"caseExact\" is set to \"true\". \"Mutability\" is set to \"readOnly\". \"Returned\" is set to \"always\". | [optional] |
|
11
11
|
| **schemas** | **Array<String>** | The list of supported schemas. | [optional] |
|
12
|
-
| **display_name** | **String** | The display name of the group. |
|
12
|
+
| **display_name** | **String** | The display name of the group. | |
|
13
|
+
| **external_id** | **String** | The external ID of the group. Set by the provisioning client. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readWrite\". | [optional] |
|
13
14
|
| **members** | [**Array<ScimV2MemberReference>**](ScimV2MemberReference.html) | The list of members in the group. | [optional] |
|
14
15
|
| **meta** | [**ScimMetadata**](ScimMetadata.html) | The metadata of the SCIM resource. | [optional] |
|
15
16
|
{: class="table table-striped"}
|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: SendAgentlessOutboundMessageRequest
|
3
|
+
---
|
4
|
+
## PureCloud::SendAgentlessOutboundMessageRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **from_address** | **String** | The messaging address of the sender of the message. For an SMS messenger type, this must be a currently provisioned sms phone number. The phone number address must be in E.164 format. E.g. +13175555555 or +34234234234 | |
|
11
|
+
| **to_address** | **String** | The messaging address of the recipient of the message. For an SMS messenger type, the phone number address must be in E.164 format. E.g. +13175555555 or +34234234234 | |
|
12
|
+
| **to_address_messenger_type** | **String** | The recipient messaging address messenger type. | |
|
13
|
+
| **text_body** | **String** | The text of the message to send | |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
@@ -0,0 +1,21 @@
|
|
1
|
+
---
|
2
|
+
title: SendAgentlessOutboundMessageResponse
|
3
|
+
---
|
4
|
+
## PureCloud::SendAgentlessOutboundMessageResponse
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **conversation_id** | **String** | The identifier of the conversation. | [optional] |
|
12
|
+
| **from_address** | **String** | The sender of the text message. | [optional] |
|
13
|
+
| **to_address** | **String** | The recipient of the text message. | [optional] |
|
14
|
+
| **messenger_type** | **String** | Type of text messenger. | [optional] |
|
15
|
+
| **text_body** | **String** | The body of the text message. | [optional] |
|
16
|
+
| **timestamp** | **DateTime** | The time when the message was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
17
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
18
|
+
| **user** | [**AddressableEntityRef**](AddressableEntityRef.html) | Details of the user created the job | [optional] |
|
19
|
+
{: class="table table-striped"}
|
20
|
+
|
21
|
+
|
data/docs/ShiftTradeSettings.md
CHANGED
@@ -18,6 +18,7 @@ title: ShiftTradeSettings
|
|
18
18
|
| **requires_matching_queues** | **BOOLEAN** | Whether to constrain shift trades to agents with matching queues | [optional] |
|
19
19
|
| **requires_matching_languages** | **BOOLEAN** | Whether to constrain shift trades to agents with matching languages | [optional] |
|
20
20
|
| **requires_matching_skills** | **BOOLEAN** | Whether to constrain shift trades to agents with matching skills | [optional] |
|
21
|
+
| **requires_matching_planning_groups** | **BOOLEAN** | Whether to constrain shift trades to agents with matching planning groups | [optional] |
|
21
22
|
| **activity_category_rules** | [**Array<ShiftTradeActivityRule>**](ShiftTradeActivityRule.html) | Rules that specify what to do with activity categories that are part of a shift defined in a trade | [optional] |
|
22
23
|
{: class="table table-striped"}
|
23
24
|
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: TranscriptionSettings
|
3
|
+
---
|
4
|
+
## PureCloud::TranscriptionSettings
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **transcription** | **String** | Setting to enable/disable transcription capability | |
|
11
|
+
| **transcription_confidence_threshold** | **Integer** | Configure confidence threshold. The possible values are from 1 to 100. | |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,17 @@
|
|
1
|
+
---
|
2
|
+
title: WhatsAppIntegrationRequest
|
3
|
+
---
|
4
|
+
## PureCloud::WhatsAppIntegrationRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **name** | **String** | The name of the WhatsApp Integration | |
|
12
|
+
| **phone_number** | **String** | The phone number associated to the whatsApp integration | |
|
13
|
+
| **waba_certificate** | **String** | The waba(WhatsApp Business Manager) certificate associated to the WhatsApp integration phone number | |
|
14
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
15
|
+
{: class="table table-striped"}
|
16
|
+
|
17
|
+
|
data/docs/WorkPlanReference.md
CHANGED
@@ -7,7 +7,9 @@ title: WorkPlanReference
|
|
7
7
|
|
8
8
|
|Name | Type | Description | Notes|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
|
-
| **id** | **String** | The
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **management_unit** | [**ManagementUnitReference**](ManagementUnitReference.html) | The management unit to which this work plan belongs. Nullable in some routes | [optional] |
|
12
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
11
13
|
{: class="table table-striped"}
|
12
14
|
|
13
15
|
|
@@ -58,6 +58,7 @@ Method | Description
|
|
58
58
|
[**patch_workforcemanagement_timeoffrequest**](WorkforceManagementApi.html#patch_workforcemanagement_timeoffrequest) | Update a time off request for the current user
|
59
59
|
[**post_workforcemanagement_adherence_historical**](WorkforceManagementApi.html#post_workforcemanagement_adherence_historical) | Request a historical adherence report for users across management units
|
60
60
|
[**post_workforcemanagement_managementunit_activitycodes**](WorkforceManagementApi.html#post_workforcemanagement_managementunit_activitycodes) | Create a new activity code
|
61
|
+
[**post_workforcemanagement_managementunit_agentschedules_search**](WorkforceManagementApi.html#post_workforcemanagement_managementunit_agentschedules_search) | Query published schedules for given given time range for set of users
|
61
62
|
[**post_workforcemanagement_managementunit_historicaladherencequery**](WorkforceManagementApi.html#post_workforcemanagement_managementunit_historicaladherencequery) | Request a historical adherence report
|
62
63
|
[**post_workforcemanagement_managementunit_intraday**](WorkforceManagementApi.html#post_workforcemanagement_managementunit_intraday) | Get intraday data for the given date for the requested queueIds
|
63
64
|
[**post_workforcemanagement_managementunit_move**](WorkforceManagementApi.html#post_workforcemanagement_managementunit_move) | Move the requested management unit to a new business unit
|
@@ -1186,7 +1187,7 @@ Wraps GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/schedul
|
|
1186
1187
|
|
1187
1188
|
Requires ANY permissions:
|
1188
1189
|
|
1189
|
-
* wfm:schedule:
|
1190
|
+
* wfm:schedule:edit
|
1190
1191
|
|
1191
1192
|
|
1192
1193
|
### Example
|
@@ -2972,7 +2973,7 @@ Wraps PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/sched
|
|
2972
2973
|
|
2973
2974
|
Requires ANY permissions:
|
2974
2975
|
|
2975
|
-
* wfm:schedule:
|
2976
|
+
* wfm:schedule:edit
|
2976
2977
|
|
2977
2978
|
|
2978
2979
|
### Example
|
@@ -3601,6 +3602,76 @@ Name | Type | Description | Notes
|
|
3601
3602
|
|
3602
3603
|
|
3603
3604
|
|
3605
|
+
<a name="post_workforcemanagement_managementunit_agentschedules_search"></a>
|
3606
|
+
|
3607
|
+
## [**UserScheduleContainer**](UserScheduleContainer.html) post_workforcemanagement_managementunit_agentschedules_search(mu_id, opts)
|
3608
|
+
|
3609
|
+
|
3610
|
+
|
3611
|
+
Query published schedules for given given time range for set of users
|
3612
|
+
|
3613
|
+
|
3614
|
+
|
3615
|
+
Wraps POST /api/v2/workforcemanagement/managementunits/{muId}/agentschedules/search
|
3616
|
+
|
3617
|
+
Requires ANY permissions:
|
3618
|
+
|
3619
|
+
* wfm:publishedSchedule:view
|
3620
|
+
* wfm:schedule:view
|
3621
|
+
|
3622
|
+
|
3623
|
+
### Example
|
3624
|
+
```{"language":"ruby"}
|
3625
|
+
# load the gem
|
3626
|
+
require 'purecloudplatformclientv2'
|
3627
|
+
# setup authorization
|
3628
|
+
@secret = ENV['PURECLOUD_SECRET']
|
3629
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
3630
|
+
environment = "mypurecloud.com"
|
3631
|
+
|
3632
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
3633
|
+
|
3634
|
+
PureCloud.configure do |config|
|
3635
|
+
config.access_token = @authToken
|
3636
|
+
end
|
3637
|
+
|
3638
|
+
api_instance = PureCloud::WorkforceManagementApi.new
|
3639
|
+
|
3640
|
+
mu_id = "mu_id_example" # String | The management unit ID of the management unit, or 'mine' for the management unit of the logged-in user.
|
3641
|
+
|
3642
|
+
opts = {
|
3643
|
+
body: PureCloud::BuSearchAgentSchedulesRequest.new # BuSearchAgentSchedulesRequest | body
|
3644
|
+
}
|
3645
|
+
|
3646
|
+
begin
|
3647
|
+
#Query published schedules for given given time range for set of users
|
3648
|
+
result = api_instance.post_workforcemanagement_managementunit_agentschedules_search(mu_id, opts)
|
3649
|
+
p result
|
3650
|
+
rescue PureCloud::ApiError => e
|
3651
|
+
puts "Exception when calling WorkforceManagementApi->post_workforcemanagement_managementunit_agentschedules_search: #{e}"
|
3652
|
+
end
|
3653
|
+
```
|
3654
|
+
|
3655
|
+
### Parameters
|
3656
|
+
|
3657
|
+
Name | Type | Description | Notes
|
3658
|
+
------------- | ------------- | ------------- | -------------
|
3659
|
+
**mu_id** | **String**| The management unit ID of the management unit, or 'mine' for the management unit of the logged-in user. | |
|
3660
|
+
**body** | [**BuSearchAgentSchedulesRequest**](BuSearchAgentSchedulesRequest.html)| body | [optional] |
|
3661
|
+
{: class="table table-striped"}
|
3662
|
+
|
3663
|
+
|
3664
|
+
### Return type
|
3665
|
+
|
3666
|
+
[**UserScheduleContainer**](UserScheduleContainer.html)
|
3667
|
+
|
3668
|
+
### HTTP request headers
|
3669
|
+
|
3670
|
+
- **Content-Type**: application/json
|
3671
|
+
- **Accept**: application/json
|
3672
|
+
|
3673
|
+
|
3674
|
+
|
3604
3675
|
<a name="post_workforcemanagement_managementunit_historicaladherencequery"></a>
|
3605
3676
|
|
3606
3677
|
## [**WfmHistoricalAdherenceResponse**](WfmHistoricalAdherenceResponse.html) post_workforcemanagement_managementunit_historicaladherencequery(mu_id, opts)
|
@@ -4247,7 +4318,7 @@ Wraps POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/
|
|
4247
4318
|
|
4248
4319
|
Requires ANY permissions:
|
4249
4320
|
|
4250
|
-
* wfm:schedule:
|
4321
|
+
* wfm:schedule:generate
|
4251
4322
|
|
4252
4323
|
|
4253
4324
|
### Example
|