purecloudplatformclientv2 12.0.0 → 13.0.0

data/docs/VoicemailMessageEntityListing.md

@@ -11,11 +11,11 @@ title: VoicemailMessageEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/WorkspaceEntityListing.md

@@ -11,11 +11,11 @@ title: WorkspaceEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/WorkspaceMemberEntityListing.md

@@ -11,11 +11,11 @@ title: WorkspaceMemberEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/WrapupCodeEntityListing.md

@@ -11,11 +11,11 @@ title: WrapupCodeEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/lib/purecloudplatformclientv2.rb

@@ -502,15 +502,13 @@ require 'purecloudplatformclientv2/models/group_search_criteria'
 require 'purecloudplatformclientv2/models/group_search_request'
 require 'purecloudplatformclientv2/models/group_update'
 require 'purecloudplatformclientv2/models/groups_search_response'
-require 'purecloudplatformclientv2/models/heart_beat_alert'
-require 'purecloudplatformclientv2/models/heart_beat_alert_container'
 require 'purecloudplatformclientv2/models/heart_beat_alert_notification'
 require 'purecloudplatformclientv2/models/heart_beat_alert_notification_notification_user'
 require 'purecloudplatformclientv2/models/heart_beat_alert_notification_notification_users'
-require 'purecloudplatformclientv2/models/heart_beat_rule'
-require 'purecloudplatformclientv2/models/heart_beat_rule_container'
 require 'purecloudplatformclientv2/models/heart_beat_rule_notification'
 require 'purecloudplatformclientv2/models/heart_beat_rule_notification_notification_user'
+require 'purecloudplatformclientv2/models/history_entry'
+require 'purecloudplatformclientv2/models/history_listing'
 require 'purecloudplatformclientv2/models/identity_now'
 require 'purecloudplatformclientv2/models/import_status'
 require 'purecloudplatformclientv2/models/import_status_notification'
@@ -753,10 +751,6 @@ require 'purecloudplatformclientv2/models/ring'
 require 'purecloudplatformclientv2/models/routing_data'
 require 'purecloudplatformclientv2/models/routing_skill'
 require 'purecloudplatformclientv2/models/routing_status'
-require 'purecloudplatformclientv2/models/routing_status_alert'
-require 'purecloudplatformclientv2/models/routing_status_alert_container'
-require 'purecloudplatformclientv2/models/routing_status_rule'
-require 'purecloudplatformclientv2/models/routing_status_rule_container'
 require 'purecloudplatformclientv2/models/rule_set'
 require 'purecloudplatformclientv2/models/rule_set_diagnostic'
 require 'purecloudplatformclientv2/models/rule_set_entity_listing'
@@ -893,13 +887,9 @@ require 'purecloudplatformclientv2/models/user_list_schedule_request_body'
 require 'purecloudplatformclientv2/models/user_me'
 require 'purecloudplatformclientv2/models/user_param'
 require 'purecloudplatformclientv2/models/user_presence'
-require 'purecloudplatformclientv2/models/user_presence_alert'
-require 'purecloudplatformclientv2/models/user_presence_alert_container'
 require 'purecloudplatformclientv2/models/user_presence_notification'
 require 'purecloudplatformclientv2/models/user_presence_notification_organization_presence'
 require 'purecloudplatformclientv2/models/user_presence_notification_presence_definition'
-require 'purecloudplatformclientv2/models/user_presence_rule'
-require 'purecloudplatformclientv2/models/user_presence_rule_container'
 require 'purecloudplatformclientv2/models/user_queue'
 require 'purecloudplatformclientv2/models/user_queue_entity_listing'
 require 'purecloudplatformclientv2/models/user_recording'

data/lib/purecloudplatformclientv2/api/alerting_api.rb

@@ -24,134 +24,6 @@ module PureCloud
       @api_client = api_client
     end
 
-    # Delete a heart beat alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_heartbeat_alert(alert_id, opts = {})
-      delete_alerting_heartbeat_alert_with_http_info(alert_id, opts)
-      return nil
-    end
-
-    # Delete a heart beat alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_heartbeat_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_heartbeat_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_heartbeat_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_heartbeat_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Delete a heart beat rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_heartbeat_rule(rule_id, opts = {})
-      delete_alerting_heartbeat_rule_with_http_info(rule_id, opts)
-      return nil
-    end
-
-    # Delete a heart beat rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_heartbeat_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_heartbeat_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_heartbeat_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_heartbeat_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
     # Delete an interaction stats alert
     # 
     # @param alert_id Alert ID
@@ -209,1534 +81,46 @@ module PureCloud
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Delete an interaction stats rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_interactionstats_rule(rule_id, opts = {})
-      delete_alerting_interactionstats_rule_with_http_info(rule_id, opts)
-      return nil
-    end
-
-    # Delete an interaction stats rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_interactionstats_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_interactionstats_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_interactionstats_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Delete a routing status alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_routingstatus_alert(alert_id, opts = {})
-      delete_alerting_routingstatus_alert_with_http_info(alert_id, opts)
-      return nil
-    end
-
-    # Delete a routing status alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_routingstatus_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_routingstatus_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_routingstatus_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_routingstatus_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Delete a routing status rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_routingstatus_rule(rule_id, opts = {})
-      delete_alerting_routingstatus_rule_with_http_info(rule_id, opts)
-      return nil
-    end
-
-    # Delete a routing status rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_routingstatus_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_routingstatus_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_routingstatus_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_routingstatus_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Delete a user presence alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_userpresence_alert(alert_id, opts = {})
-      delete_alerting_userpresence_alert_with_http_info(alert_id, opts)
-      return nil
-    end
-
-    # Delete a user presence alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_userpresence_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_userpresence_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.delete_alerting_userpresence_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/userpresence/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_userpresence_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Delete a user presence rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def delete_alerting_userpresence_rule(rule_id, opts = {})
-      delete_alerting_userpresence_rule_with_http_info(rule_id, opts)
-      return nil
-    end
-
-    # Delete a user presence rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def delete_alerting_userpresence_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_userpresence_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_userpresence_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/userpresence/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_userpresence_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a heart beat alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [HeartBeatAlert]
-    def get_alerting_heartbeat_alert(alert_id, opts = {})
-      data, _status_code, _headers = get_alerting_heartbeat_alert_with_http_info(alert_id, opts)
-      return data
-    end
-
-    # Get a heart beat alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(HeartBeatAlert, Fixnum, Hash)>] HeartBeatAlert data, response status code and response headers
-    def get_alerting_heartbeat_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_heartbeat_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'HeartBeatAlert')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get heart beat alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [HeartBeatAlertContainer]
-    def get_alerting_heartbeat_alerts(opts = {})
-      data, _status_code, _headers = get_alerting_heartbeat_alerts_with_http_info(opts)
-      return data
-    end
-
-    # Get heart beat alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(HeartBeatAlertContainer, Fixnum, Hash)>] HeartBeatAlertContainer data, response status code and response headers
-    def get_alerting_heartbeat_alerts_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_alerts ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/alerts".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'HeartBeatAlertContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a heart beat rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [HeartBeatRule]
-    def get_alerting_heartbeat_rule(rule_id, opts = {})
-      data, _status_code, _headers = get_alerting_heartbeat_rule_with_http_info(rule_id, opts)
-      return data
-    end
-
-    # Get a heart beat rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(HeartBeatRule, Fixnum, Hash)>] HeartBeatRule data, response status code and response headers
-    def get_alerting_heartbeat_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_heartbeat_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'HeartBeatRule')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a heart beat rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [HeartBeatRuleContainer]
-    def get_alerting_heartbeat_rules(opts = {})
-      data, _status_code, _headers = get_alerting_heartbeat_rules_with_http_info(opts)
-      return data
-    end
-
-    # Get a heart beat rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(HeartBeatRuleContainer, Fixnum, Hash)>] HeartBeatRuleContainer data, response status code and response headers
-    def get_alerting_heartbeat_rules_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_heartbeat_rules ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/rules".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'HeartBeatRuleContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_heartbeat_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get an interaction stats alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [InteractionStatsAlert]
-    def get_alerting_interactionstats_alert(alert_id, opts = {})
-      data, _status_code, _headers = get_alerting_interactionstats_alert_with_http_info(alert_id, opts)
-      return data
-    end
-
-    # Get an interaction stats alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(InteractionStatsAlert, Fixnum, Hash)>] InteractionStatsAlert data, response status code and response headers
-    def get_alerting_interactionstats_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_interactionstats_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'InteractionStatsAlert')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get interaction stats alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [InteractionStatsAlertContainer]
-    def get_alerting_interactionstats_alerts(opts = {})
-      data, _status_code, _headers = get_alerting_interactionstats_alerts_with_http_info(opts)
-      return data
-    end
-
-    # Get interaction stats alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(InteractionStatsAlertContainer, Fixnum, Hash)>] InteractionStatsAlertContainer data, response status code and response headers
-    def get_alerting_interactionstats_alerts_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alerts ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/alerts".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'InteractionStatsAlertContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Gets user unread count of interaction stats alerts.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @return [UnreadMetric]
-    def get_alerting_interactionstats_alerts_unread(opts = {})
-      data, _status_code, _headers = get_alerting_interactionstats_alerts_unread_with_http_info(opts)
-      return data
-    end
-
-    # Gets user unread count of interaction stats alerts.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(UnreadMetric, Fixnum, Hash)>] UnreadMetric data, response status code and response headers
-    def get_alerting_interactionstats_alerts_unread_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alerts_unread ..."
-      end
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/alerts/unread".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'UnreadMetric')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alerts_unread\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get an interaction stats rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [InteractionStatsRule]
-    def get_alerting_interactionstats_rule(rule_id, opts = {})
-      data, _status_code, _headers = get_alerting_interactionstats_rule_with_http_info(rule_id, opts)
-      return data
-    end
-
-    # Get an interaction stats rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
-    def get_alerting_interactionstats_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_interactionstats_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'InteractionStatsRule')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get an interaction stats rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [InteractionStatsRuleContainer]
-    def get_alerting_interactionstats_rules(opts = {})
-      data, _status_code, _headers = get_alerting_interactionstats_rules_with_http_info(opts)
-      return data
-    end
-
-    # Get an interaction stats rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(InteractionStatsRuleContainer, Fixnum, Hash)>] InteractionStatsRuleContainer data, response status code and response headers
-    def get_alerting_interactionstats_rules_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_rules ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/rules".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'InteractionStatsRuleContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a routing status alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [RoutingStatusAlert]
-    def get_alerting_routingstatus_alert(alert_id, opts = {})
-      data, _status_code, _headers = get_alerting_routingstatus_alert_with_http_info(alert_id, opts)
-      return data
-    end
-
-    # Get a routing status alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(RoutingStatusAlert, Fixnum, Hash)>] RoutingStatusAlert data, response status code and response headers
-    def get_alerting_routingstatus_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_routingstatus_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'RoutingStatusAlert')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get routing status alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [RoutingStatusAlertContainer]
-    def get_alerting_routingstatus_alerts(opts = {})
-      data, _status_code, _headers = get_alerting_routingstatus_alerts_with_http_info(opts)
-      return data
-    end
-
-    # Get routing status alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(RoutingStatusAlertContainer, Fixnum, Hash)>] RoutingStatusAlertContainer data, response status code and response headers
-    def get_alerting_routingstatus_alerts_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_alerts ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/alerts".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'RoutingStatusAlertContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a routing status rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [RoutingStatusRule]
-    def get_alerting_routingstatus_rule(rule_id, opts = {})
-      data, _status_code, _headers = get_alerting_routingstatus_rule_with_http_info(rule_id, opts)
-      return data
-    end
-
-    # Get a routing status rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(RoutingStatusRule, Fixnum, Hash)>] RoutingStatusRule data, response status code and response headers
-    def get_alerting_routingstatus_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_routingstatus_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'RoutingStatusRule')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a routing status rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [RoutingStatusRuleContainer]
-    def get_alerting_routingstatus_rules(opts = {})
-      data, _status_code, _headers = get_alerting_routingstatus_rules_with_http_info(opts)
-      return data
-    end
-
-    # Get a routing status rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(RoutingStatusRuleContainer, Fixnum, Hash)>] RoutingStatusRuleContainer data, response status code and response headers
-    def get_alerting_routingstatus_rules_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_routingstatus_rules ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/rules".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'RoutingStatusRuleContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_routingstatus_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a user presence alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UserPresenceAlert]
-    def get_alerting_userpresence_alert(alert_id, opts = {})
-      data, _status_code, _headers = get_alerting_userpresence_alert_with_http_info(alert_id, opts)
-      return data
-    end
-
-    # Get a user presence alert
-    # 
-    # @param alert_id Alert ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UserPresenceAlert, Fixnum, Hash)>] UserPresenceAlert data, response status code and response headers
-    def get_alerting_userpresence_alert_with_http_info(alert_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_alert ..."
-      end
-      
-      
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_userpresence_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/userpresence/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'UserPresenceAlert')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get user presence alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UserPresenceAlertContainer]
-    def get_alerting_userpresence_alerts(opts = {})
-      data, _status_code, _headers = get_alerting_userpresence_alerts_with_http_info(opts)
-      return data
-    end
-
-    # Get user presence alert list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UserPresenceAlertContainer, Fixnum, Hash)>] UserPresenceAlertContainer data, response status code and response headers
-    def get_alerting_userpresence_alerts_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_alerts ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/userpresence/alerts".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'UserPresenceAlertContainer')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a user presence rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UserPresenceRule]
-    def get_alerting_userpresence_rule(rule_id, opts = {})
-      data, _status_code, _headers = get_alerting_userpresence_rule_with_http_info(rule_id, opts)
-      return data
-    end
-
-    # Get a user presence rule.
-    # 
-    # @param rule_id Rule ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UserPresenceRule, Fixnum, Hash)>] UserPresenceRule data, response status code and response headers
-    def get_alerting_userpresence_rule_with_http_info(rule_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_rule ..."
-      end
-      
-      
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_userpresence_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/userpresence/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'UserPresenceRule')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get a user presence rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UserPresenceRuleContainer]
-    def get_alerting_userpresence_rules(opts = {})
-      data, _status_code, _headers = get_alerting_userpresence_rules_with_http_info(opts)
-      return data
-    end
-
-    # Get a user presence rule list.
-    # 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UserPresenceRuleContainer, Fixnum, Hash)>] UserPresenceRuleContainer data, response status code and response headers
-    def get_alerting_userpresence_rules_with_http_info(opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_userpresence_rules ..."
-      end
-      
-      
-      
-      
-      
-      
-      
-      # resource path
-      local_var_path = "/api/v2/alerting/userpresence/rules".sub('{format}','json')
-
-      # query parameters
-      query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      local_header_accept = ['application/json']
-      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
-
-      # HTTP header 'Content-Type'
-      local_header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'UserPresenceRuleContainer')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_userpresence_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create a heart beat rule.
+    # Delete an interaction stats rule.
     # 
-    # @param body HeartBeatRule
+    # @param rule_id Rule ID
     # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [HeartBeatRule]
-    def post_alerting_heartbeat_rules(body, opts = {})
-      data, _status_code, _headers = post_alerting_heartbeat_rules_with_http_info(body, opts)
-      return data
+    # @return [nil]
+    def delete_alerting_interactionstats_rule(rule_id, opts = {})
+      delete_alerting_interactionstats_rule_with_http_info(rule_id, opts)
+      return nil
     end
 
-    # Create a heart beat rule.
+    # Delete an interaction stats rule.
     # 
-    # @param body HeartBeatRule
+    # @param rule_id Rule ID
     # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(HeartBeatRule, Fixnum, Hash)>] HeartBeatRule data, response status code and response headers
-    def post_alerting_heartbeat_rules_with_http_info(body, opts = {})
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_alerting_interactionstats_rule_with_http_info(rule_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_heartbeat_rules ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.delete_alerting_interactionstats_rule ..."
       end
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_heartbeat_rules" if body.nil?
-      
-      
-      
-      
-      
-      
+      # verify the required parameter 'rule_id' is set
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.delete_alerting_interactionstats_rule" if rule_id.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/rules".sub('{format}','json')
+      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
 
       # query parameters
       query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -1753,47 +137,46 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = nil
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'HeartBeatRule')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_heartbeat_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#delete_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create an interaction stats rule.
+    # Get an interaction stats alert
     # 
-    # @param body AlertingRule
+    # @param alert_id Alert ID
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [InteractionStatsRule]
-    def post_alerting_interactionstats_rules(body, opts = {})
-      data, _status_code, _headers = post_alerting_interactionstats_rules_with_http_info(body, opts)
+    # @return [InteractionStatsAlert]
+    def get_alerting_interactionstats_alert(alert_id, opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_alert_with_http_info(alert_id, opts)
       return data
     end
 
-    # Create an interaction stats rule.
+    # Get an interaction stats alert
     # 
-    # @param body AlertingRule
+    # @param alert_id Alert ID
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
-    def post_alerting_interactionstats_rules_with_http_info(body, opts = {})
+    # @return [Array<(InteractionStatsAlert, Fixnum, Hash)>] InteractionStatsAlert data, response status code and response headers
+    def get_alerting_interactionstats_alert_with_http_info(alert_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_interactionstats_rules ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alert ..."
       end
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_interactionstats_rules" if body.nil?
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.get_alerting_interactionstats_alert" if alert_id.nil?
       
       
       
@@ -1806,7 +189,7 @@ module PureCloud
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/rules".sub('{format}','json')
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1827,60 +210,50 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = nil
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'InteractionStatsRule')
+        :return_type => 'InteractionStatsAlert')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_interactionstats_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create a routing status rule.
+    # Get interaction stats alert list.
     # 
-    # @param body RoutingStatusRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [RoutingStatusRule]
-    def post_alerting_routingstatus_rules(body, opts = {})
-      data, _status_code, _headers = post_alerting_routingstatus_rules_with_http_info(body, opts)
+    # @return [InteractionStatsAlertContainer]
+    def get_alerting_interactionstats_alerts(opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_alerts_with_http_info(opts)
       return data
     end
 
-    # Create a routing status rule.
+    # Get interaction stats alert list.
     # 
-    # @param body RoutingStatusRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(RoutingStatusRule, Fixnum, Hash)>] RoutingStatusRule data, response status code and response headers
-    def post_alerting_routingstatus_rules_with_http_info(body, opts = {})
+    # @return [Array<(InteractionStatsAlertContainer, Fixnum, Hash)>] InteractionStatsAlertContainer data, response status code and response headers
+    def get_alerting_interactionstats_alerts_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_routingstatus_rules ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alerts ..."
       end
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_routingstatus_rules" if body.nil?
-      
-      
-      
-      
-      
-      
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/rules".sub('{format}','json')
+      local_var_path = "/api/v2/alerting/interactionstats/alerts".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1901,64 +274,45 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = nil
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'RoutingStatusRule')
+        :return_type => 'InteractionStatsAlertContainer')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_routingstatus_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alerts\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create a user presence rule.
+    # Gets user unread count of interaction stats alerts.
     # 
-    # @param body UserPresenceRule
     # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UserPresenceRule]
-    def post_alerting_userpresence_rules(body, opts = {})
-      data, _status_code, _headers = post_alerting_userpresence_rules_with_http_info(body, opts)
+    # @return [UnreadMetric]
+    def get_alerting_interactionstats_alerts_unread(opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_alerts_unread_with_http_info(opts)
       return data
     end
 
-    # Create a user presence rule.
+    # Gets user unread count of interaction stats alerts.
     # 
-    # @param body UserPresenceRule
     # @param [Hash] opts the optional parameters
-    # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UserPresenceRule, Fixnum, Hash)>] UserPresenceRule data, response status code and response headers
-    def post_alerting_userpresence_rules_with_http_info(body, opts = {})
+    # @return [Array<(UnreadMetric, Fixnum, Hash)>] UnreadMetric data, response status code and response headers
+    def get_alerting_interactionstats_alerts_unread_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_userpresence_rules ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_alerts_unread ..."
       end
       
-      
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_userpresence_rules" if body.nil?
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
-      
       # resource path
-      local_var_path = "/api/v2/alerting/userpresence/rules".sub('{format}','json')
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/unread".sub('{format}','json')
 
       # query parameters
       query_params = {}
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -1975,57 +329,47 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = nil
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'UserPresenceRule')
+        :return_type => 'UnreadMetric')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_userpresence_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_alerts_unread\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update a heart beat rule
+    # Get an interaction stats rule.
     # 
     # @param rule_id Rule ID
-    # @param body HeartBeatRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [HeartBeatRule]
-    def put_alerting_heartbeat_rule(rule_id, body, opts = {})
-      data, _status_code, _headers = put_alerting_heartbeat_rule_with_http_info(rule_id, body, opts)
+    # @return [InteractionStatsRule]
+    def get_alerting_interactionstats_rule(rule_id, opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_rule_with_http_info(rule_id, opts)
       return data
     end
 
-    # Update a heart beat rule
+    # Get an interaction stats rule.
     # 
     # @param rule_id Rule ID
-    # @param body HeartBeatRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(HeartBeatRule, Fixnum, Hash)>] HeartBeatRule data, response status code and response headers
-    def put_alerting_heartbeat_rule_with_http_info(rule_id, body, opts = {})
+    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
+    def get_alerting_interactionstats_rule_with_http_info(rule_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_heartbeat_rule ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_rule ..."
       end
       
       
       # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_heartbeat_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_heartbeat_rule" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.get_alerting_interactionstats_rule" if rule_id.nil?
       
       
       
@@ -2038,7 +382,7 @@ module PureCloud
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/heartbeat/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2059,70 +403,50 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = nil
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'HeartBeatRule')
+        :return_type => 'InteractionStatsRule')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_heartbeat_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update an interaction stats alert read status
+    # Get an interaction stats rule list.
     # 
-    # @param alert_id Alert ID
-    # @param body InteractionStatsAlert
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UnreadStatus]
-    def put_alerting_interactionstats_alert(alert_id, body, opts = {})
-      data, _status_code, _headers = put_alerting_interactionstats_alert_with_http_info(alert_id, body, opts)
+    # @return [InteractionStatsRuleContainer]
+    def get_alerting_interactionstats_rules(opts = {})
+      data, _status_code, _headers = get_alerting_interactionstats_rules_with_http_info(opts)
       return data
     end
 
-    # Update an interaction stats alert read status
+    # Get an interaction stats rule list.
     # 
-    # @param alert_id Alert ID
-    # @param body InteractionStatsAlert
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UnreadStatus, Fixnum, Hash)>] UnreadStatus data, response status code and response headers
-    def put_alerting_interactionstats_alert_with_http_info(alert_id, body, opts = {})
+    # @return [Array<(InteractionStatsRuleContainer, Fixnum, Hash)>] InteractionStatsRuleContainer data, response status code and response headers
+    def get_alerting_interactionstats_rules_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_interactionstats_alert ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.get_alerting_interactionstats_rules ..."
       end
       
       
-      # verify the required parameter 'alert_id' is set
-      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.put_alerting_interactionstats_alert" if alert_id.nil?
-      
-      
-      
-      
-      
-      
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_interactionstats_alert" if body.nil?
-      
-      
-      
-      
-      
-      
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
+      local_var_path = "/api/v2/alerting/interactionstats/rules".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2143,57 +467,47 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = nil
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'UnreadStatus')
+        :return_type => 'InteractionStatsRuleContainer')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#get_alerting_interactionstats_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update an interaction stats rule
+    # Create an interaction stats rule.
     # 
-    # @param rule_id Rule ID
     # @param body AlertingRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
     # @return [InteractionStatsRule]
-    def put_alerting_interactionstats_rule(rule_id, body, opts = {})
-      data, _status_code, _headers = put_alerting_interactionstats_rule_with_http_info(rule_id, body, opts)
+    def post_alerting_interactionstats_rules(body, opts = {})
+      data, _status_code, _headers = post_alerting_interactionstats_rules_with_http_info(body, opts)
       return data
     end
 
-    # Update an interaction stats rule
+    # Create an interaction stats rule.
     # 
-    # @param rule_id Rule ID
     # @param body AlertingRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
     # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
-    def put_alerting_interactionstats_rule_with_http_info(rule_id, body, opts = {})
+    def post_alerting_interactionstats_rules_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_interactionstats_rule ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.post_alerting_interactionstats_rules ..."
       end
       
       
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_interactionstats_rule" if rule_id.nil?
-      
-      
-      
-      
-      
-      
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_interactionstats_rule" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.post_alerting_interactionstats_rules" if body.nil?
       
       
       
@@ -2206,7 +520,7 @@ module PureCloud
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+      local_var_path = "/api/v2/alerting/interactionstats/rules".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2230,7 +544,7 @@ module PureCloud
       post_body = @api_client.object_to_http_body(body)
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
@@ -2238,38 +552,38 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'InteractionStatsRule')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#post_alerting_interactionstats_rules\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update a routing status rule
+    # Update an interaction stats alert read status
     # 
-    # @param rule_id Rule ID
-    # @param body RoutingStatusRule
+    # @param alert_id Alert ID
+    # @param body InteractionStatsAlert
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [RoutingStatusRule]
-    def put_alerting_routingstatus_rule(rule_id, body, opts = {})
-      data, _status_code, _headers = put_alerting_routingstatus_rule_with_http_info(rule_id, body, opts)
+    # @return [UnreadStatus]
+    def put_alerting_interactionstats_alert(alert_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_interactionstats_alert_with_http_info(alert_id, body, opts)
       return data
     end
 
-    # Update a routing status rule
+    # Update an interaction stats alert read status
     # 
-    # @param rule_id Rule ID
-    # @param body RoutingStatusRule
+    # @param alert_id Alert ID
+    # @param body InteractionStatsAlert
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(RoutingStatusRule, Fixnum, Hash)>] RoutingStatusRule data, response status code and response headers
-    def put_alerting_routingstatus_rule_with_http_info(rule_id, body, opts = {})
+    # @return [Array<(UnreadStatus, Fixnum, Hash)>] UnreadStatus data, response status code and response headers
+    def put_alerting_interactionstats_alert_with_http_info(alert_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_routingstatus_rule ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_interactionstats_alert ..."
       end
       
       
-      # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_routingstatus_rule" if rule_id.nil?
+      # verify the required parameter 'alert_id' is set
+      fail ArgumentError, "Missing the required parameter 'alert_id' when calling AlertingApi.put_alerting_interactionstats_alert" if alert_id.nil?
       
       
       
@@ -2277,7 +591,7 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_routingstatus_rule" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_interactionstats_alert" if body.nil?
       
       
       
@@ -2290,7 +604,7 @@ module PureCloud
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/routingstatus/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+      local_var_path = "/api/v2/alerting/interactionstats/alerts/{alertId}".sub('{format}','json').sub('{' + 'alertId' + '}', alert_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2320,40 +634,40 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'RoutingStatusRule')
+        :return_type => 'UnreadStatus')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_routingstatus_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_interactionstats_alert\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update a user presence rule
+    # Update an interaction stats rule
     # 
     # @param rule_id Rule ID
-    # @param body UserPresenceRule
+    # @param body AlertingRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [UserPresenceRule]
-    def put_alerting_userpresence_rule(rule_id, body, opts = {})
-      data, _status_code, _headers = put_alerting_userpresence_rule_with_http_info(rule_id, body, opts)
+    # @return [InteractionStatsRule]
+    def put_alerting_interactionstats_rule(rule_id, body, opts = {})
+      data, _status_code, _headers = put_alerting_interactionstats_rule_with_http_info(rule_id, body, opts)
       return data
     end
 
-    # Update a user presence rule
+    # Update an interaction stats rule
     # 
     # @param rule_id Rule ID
-    # @param body UserPresenceRule
+    # @param body AlertingRule
     # @param [Hash] opts the optional parameters
     # @option opts [Array<String>] :expand Which fields, if any, to expand
-    # @return [Array<(UserPresenceRule, Fixnum, Hash)>] UserPresenceRule data, response status code and response headers
-    def put_alerting_userpresence_rule_with_http_info(rule_id, body, opts = {})
+    # @return [Array<(InteractionStatsRule, Fixnum, Hash)>] InteractionStatsRule data, response status code and response headers
+    def put_alerting_interactionstats_rule_with_http_info(rule_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_userpresence_rule ..."
+        @api_client.config.logger.debug "Calling API: AlertingApi.put_alerting_interactionstats_rule ..."
       end
       
       
       # verify the required parameter 'rule_id' is set
-      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_userpresence_rule" if rule_id.nil?
+      fail ArgumentError, "Missing the required parameter 'rule_id' when calling AlertingApi.put_alerting_interactionstats_rule" if rule_id.nil?
       
       
       
@@ -2361,7 +675,7 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_userpresence_rule" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling AlertingApi.put_alerting_interactionstats_rule" if body.nil?
       
       
       
@@ -2374,7 +688,7 @@ module PureCloud
       
       
       # resource path
-      local_var_path = "/api/v2/alerting/userpresence/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
+      local_var_path = "/api/v2/alerting/interactionstats/rules/{ruleId}".sub('{format}','json').sub('{' + 'ruleId' + '}', rule_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2404,9 +718,9 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'UserPresenceRule')
+        :return_type => 'InteractionStatsRule')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_userpresence_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: AlertingApi#put_alerting_interactionstats_rule\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end