purecloud 0.38.1 → 0.39.1

data/doc_out/OAuthClient.html.md

@@ -12,9 +12,9 @@ title: OAuthClient
 | **access_token_validity_seconds** | **Integer** | The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied. | [optional] |
 | **description** | **String** |  | [optional] |
 | **registered_redirect_uri** | **Array<String>** | List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback | |
-| **secret** | **String** | System created secret assigned to this client. Secrets are required for code authorization grants. | [optional] |
+| **secret** | **String** | System created secret assigned to this client. Secrets are required for code authorization and client credential grants. | [optional] |
 | **role_ids** | **Array<String>** | Roles assigned to this client. Roles only apply to clients using the client_credential grant | [optional] |
-| **authorized_grant_type** | **String** | The OAuth Grant/Client type supported by this client. | |
+| **authorized_grant_type** | **String** | The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/doc_out/Okta.html.md

@@ -10,8 +10,8 @@ title: Okta
 | **id** | **String** | The globally unique identifier for the object. | [optional] |
 | **name** | **String** |  | [optional] |
 | **certificate** | **String** |  | [optional] |
-| **issuer_uri** | **String** |  | [optional] |
 | **sso_target_uri** | **String** |  | [optional] |
+| **issuer_uri** | **String** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/doc_out/OneLogin.html.md

@@ -10,8 +10,8 @@ title: OneLogin
 | **id** | **String** | The globally unique identifier for the object. | [optional] |
 | **name** | **String** |  | [optional] |
 | **certificate** | **String** |  | [optional] |
-| **issuer_uri** | **String** |  | [optional] |
 | **sso_target_uri** | **String** |  | [optional] |
+| **issuer_uri** | **String** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/doc_out/OrgMediaUtilization.html.md

@@ -9,6 +9,7 @@ title: OrgMediaUtilization
 |------------ | ------------- | ------------- | -------------|
 | **maximum_capacity** | **Integer** | Defines the maximum number of conversations of this type that an agent can handle at one time. | [optional] |
 | **interruptable_media_types** | **Array<String>** | Defines the list of other media types that can interrupt a conversation of this media type.  Values can be: call, chat, email, or socialExpression | [optional] |
+| **include_non_acd** | **BOOLEAN** | If true, then track non-ACD conversations against utilization | [optional] [default to false]|
 {: class="table table-striped"}
 
 

data/doc_out/OutboundApi.html.md

@@ -29,7 +29,7 @@ Method | HTTP request | Description
 |[**get_campaigns_campaign_id_progress**](OutboundApi.html#get_campaigns_campaign_id_progress) | **GET** /api/v2/outbound/campaigns/{campaignId}/progress | Get campaign progress|
 |[**get_campaigns_campaign_id_stats**](OutboundApi.html#get_campaigns_campaign_id_stats) | **GET** /api/v2/outbound/campaigns/{campaignId}/stats | Get statistics about a Dialer Campaign|
 |[**get_contactlists**](OutboundApi.html#get_contactlists) | **GET** /api/v2/outbound/contactlists | Query a list of contact lists.|
-|[**get_contactlists_contactlist_id**](OutboundApi.html#get_contactlists_contactlist_id) | **GET** /api/v2/outbound/contactlists/{contactListId} | Get dialer contactList.|
+|[**get_contactlists_contactlist_id**](OutboundApi.html#get_contactlists_contactlist_id) | **GET** /api/v2/outbound/contactlists/{contactListId} | Get a dialer contact list.|
 |[**get_contactlists_contactlist_id_contacts_contact_id**](OutboundApi.html#get_contactlists_contactlist_id_contacts_contact_id) | **GET** /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId} | Get dialer contactList.|
 |[**get_contactlists_contactlist_id_export**](OutboundApi.html#get_contactlists_contactlist_id_export) | **GET** /api/v2/outbound/contactlists/{contactListId}/export | Get the URI of a contact list export.|
 |[**get_contactlists_contactlist_id_importstatus**](OutboundApi.html#get_contactlists_contactlist_id_importstatus) | **GET** /api/v2/outbound/contactlists/{contactListId}/importstatus | Get dialer contactList import status.|
@@ -1316,7 +1316,7 @@ Name | Type | Description  | Notes
 
 ## -[**ContactList**](ContactList.html) get_contactlists_contactlist_id(contact_list_id, opts)
 
-Get dialer contactList.
+Get a dialer contact list.
 
 
 
@@ -1345,7 +1345,7 @@ opts = {
 }
 
 begin
-  #Get dialer contactList.
+  #Get a dialer contact list.
   result = api_instance.get_contactlists_contactlist_id(contact_list_id, opts)
   p result
 rescue PureCloud::ApiError => e

data/doc_out/PaymentMethod.html.md

@@ -12,6 +12,9 @@ title: PaymentMethod
 | **type** | **String** |  | [optional] |
 | **provider_name** | **String** |  | [optional] |
 | **token** | **String** |  | [optional] |
+| **card_expiration_date** | **String** | for payment methods of type CARD_TOKEN, the card's expiration date in the format YYYY-MM. | [optional] |
+| **card_last_four_digits** | **String** |  | [optional] |
+| **card_type** | **String** | for payment methods of type CARD_TOKEN, the type of credit or debit card | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/doc_out/PhoneNumberStatus.html.md

@@ -7,7 +7,7 @@ title: PhoneNumberStatus
 
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
-| **callable** | **BOOLEAN** |  | [optional] [default to false]|
+| **callable** | **BOOLEAN** | false if the phone number is not callable | [optional] [default to false]|
 {: class="table table-striped"}
 
 

data/doc_out/PolicyActions.html.md

@@ -13,6 +13,7 @@ title: PolicyActions
 | **assign_metered_evaluations** | [**Array<MeteredEvaluationAssignment>**](MeteredEvaluationAssignment.html) |  | [optional] |
 | **assign_calibrations** | [**Array<CalibrationAssignment>**](CalibrationAssignment.html) |  | [optional] |
 | **retention_duration** | [**RetentionDuration**](RetentionDuration.html) |  | [optional] |
+| **initiate_screen_recording** | [**InitiateScreenRecording**](InitiateScreenRecording.html) |  | [optional] |
 {: class="table table-striped"}
 
 

data/doc_out/PresenceApi.html.md

@@ -8,20 +8,21 @@ All URIs are relative to *https://api.mypurecloud.com*
 
 Method | HTTP request | Description
 ------------- | ------------- | -------------
-|[**delete_presence_id**](PresenceApi.html#delete_presence_id) | **DELETE** /api/v2/presencedefinitions/{presenceId} | Delete an OrganizationPresence|
-|[**get_presence_id**](PresenceApi.html#get_presence_id) | **GET** /api/v2/presencedefinitions/{presenceId} | Get an OrganizationPresence|
-|[**get_presencedefinitions**](PresenceApi.html#get_presencedefinitions) | **GET** /api/v2/presencedefinitions | Get an Organization's list of Presences|
+|[**delete_presence_id**](PresenceApi.html#delete_presence_id) | **DELETE** /api/v2/presencedefinitions/{presenceId} | Delete a Presence Definition|
+|[**get_presence_id**](PresenceApi.html#get_presence_id) | **GET** /api/v2/presencedefinitions/{presenceId} | Get a Presence Definition|
+|[**get_presencedefinitions**](PresenceApi.html#get_presencedefinitions) | **GET** /api/v2/presencedefinitions | Get an Organization's list of Presence Definitions|
+|[**get_systempresences**](PresenceApi.html#get_systempresences) | **GET** /api/v2/systempresences | Get the list of SystemPresences|
 |[**get_user_id_presences_source_id**](PresenceApi.html#get_user_id_presences_source_id) | **GET** /api/v2/users/{userId}/presences/{sourceId} | Get a user's Presence|
 |[**patch_user_id_presences_source_id**](PresenceApi.html#patch_user_id_presences_source_id) | **PATCH** /api/v2/users/{userId}/presences/{sourceId} | Patch a user's Presence|
-|[**post_presencedefinitions**](PresenceApi.html#post_presencedefinitions) | **POST** /api/v2/presencedefinitions | Create an OrganizationPresence|
-|[**put_presence_id**](PresenceApi.html#put_presence_id) | **PUT** /api/v2/presencedefinitions/{presenceId} | Update an OrganizationPresence|
+|[**post_presencedefinitions**](PresenceApi.html#post_presencedefinitions) | **POST** /api/v2/presencedefinitions | Create a Presence Definition|
+|[**put_presence_id**](PresenceApi.html#put_presence_id) | **PUT** /api/v2/presencedefinitions/{presenceId} | Update a Presence Definition|
 {: class="table table-striped"}
 
 <a name="delete_presence_id"></a>
 
 ## -[**OrganizationPresence**](OrganizationPresence.html) delete_presence_id(presence_id)
 
-Delete an OrganizationPresence
+Delete a Presence Definition
 
 
 
@@ -46,7 +47,7 @@ presence_id = "presence_id_example" # String | Organization Presence ID
 
 
 begin
-  #Delete an OrganizationPresence
+  #Delete a Presence Definition
   result = api_instance.delete_presence_id(presence_id)
   p result
 rescue PureCloud::ApiError => e
@@ -77,7 +78,7 @@ Name | Type | Description  | Notes
 
 ## -[**OrganizationPresence**](OrganizationPresence.html) get_presence_id(presence_id)
 
-Get an OrganizationPresence
+Get a Presence Definition
 
 
 
@@ -102,7 +103,7 @@ presence_id = "presence_id_example" # String | Organization Presence ID
 
 
 begin
-  #Get an OrganizationPresence
+  #Get a Presence Definition
   result = api_instance.get_presence_id(presence_id)
   p result
 rescue PureCloud::ApiError => e
@@ -133,7 +134,7 @@ Name | Type | Description  | Notes
 
 ## -[**OrganizationPresenceEntityListing**](OrganizationPresenceEntityListing.html) get_presencedefinitions(opts)
 
-Get an Organization's list of Presences
+Get an Organization's list of Presence Definitions
 
 
 
@@ -160,7 +161,7 @@ opts = {
 }
 
 begin
-  #Get an Organization's list of Presences
+  #Get an Organization's list of Presence Definitions
   result = api_instance.get_presencedefinitions(opts)
   p result
 rescue PureCloud::ApiError => e
@@ -188,6 +189,56 @@ Name | Type | Description  | Notes
 
 
 
+<a name="get_systempresences"></a>
+
+## -[**SystemPresence**](SystemPresence.html) get_systempresences
+
+Get the list of SystemPresences
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::PresenceApi.new
+
+begin
+  #Get the list of SystemPresences
+  result = api_instance.get_systempresences
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling PresenceApi->get_systempresences: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SystemPresence**](SystemPresence.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_user_id_presences_source_id"></a>
 
 ## -[**UserPresence**](UserPresence.html) get_user_id_presences_source_id(user_id, source_id)
@@ -314,7 +365,7 @@ Name | Type | Description  | Notes
 
 ## -[**OrganizationPresence**](OrganizationPresence.html) post_presencedefinitions(body)
 
-Create an OrganizationPresence
+Create a Presence Definition
 
 
 
@@ -335,11 +386,11 @@ end
 
 api_instance = PureCloud::PresenceApi.new
 
-body = PureCloud::OrganizationPresence.new # OrganizationPresence | The OrganizationPresence to create
+body = PureCloud::OrganizationPresence.new # OrganizationPresence | The Presence Definition to create
 
 
 begin
-  #Create an OrganizationPresence
+  #Create a Presence Definition
   result = api_instance.post_presencedefinitions(body)
   p result
 rescue PureCloud::ApiError => e
@@ -351,7 +402,7 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**OrganizationPresence**](OrganizationPresence.html)| The OrganizationPresence to create | 
+ **body** | [**OrganizationPresence**](OrganizationPresence.html)| The Presence Definition to create | 
 {: class="table table-striped"}
 
 
@@ -370,7 +421,7 @@ Name | Type | Description  | Notes
 
 ## -[**OrganizationPresence**](OrganizationPresence.html) put_presence_id(presence_id, body)
 
-Update an OrganizationPresence
+Update a Presence Definition
 
 
 
@@ -397,7 +448,7 @@ body = PureCloud::OrganizationPresence.new # OrganizationPresence | The Organiza
 
 
 begin
-  #Update an OrganizationPresence
+  #Update a Presence Definition
   result = api_instance.put_presence_id(presence_id, body)
   p result
 rescue PureCloud::ApiError => e

data/doc_out/QualityApi.html.md

@@ -11,6 +11,8 @@ Method | HTTP request | Description
 |[**delete_calibrations_calibration_id**](QualityApi.html#delete_calibrations_calibration_id) | **DELETE** /api/v2/quality/calibrations/{calibrationId} | Delete a calibration by id.|
 |[**delete_conversations_conversation_id_evaluations_evaluation_id**](QualityApi.html#delete_conversations_conversation_id_evaluations_evaluation_id) | **DELETE** /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId} | Delete an evaluation|
 |[**delete_forms_form_id**](QualityApi.html#delete_forms_form_id) | **DELETE** /api/v2/quality/forms/{formId} | Delete an evaluation form.|
+|[**delete_keywordsets**](QualityApi.html#delete_keywordsets) | **DELETE** /api/v2/quality/keywordsets | Delete keyword sets|
+|[**delete_keywordsets_keywordset_id**](QualityApi.html#delete_keywordsets_keywordset_id) | **DELETE** /api/v2/quality/keywordsets/{keywordSetId} | Delete a keywordSet by id.|
 |[**get_agents_activity**](QualityApi.html#get_agents_activity) | **GET** /api/v2/quality/agents/activity | Gets a list of Agent Activities|
 |[**get_calibrations**](QualityApi.html#get_calibrations) | **GET** /api/v2/quality/calibrations | Get the list of calibrations|
 |[**get_calibrations_calibration_id**](QualityApi.html#get_calibrations_calibration_id) | **GET** /api/v2/quality/calibrations/{calibrationId} | Get a calibration by id.|
@@ -21,6 +23,8 @@ Method | HTTP request | Description
 |[**get_forms**](QualityApi.html#get_forms) | **GET** /api/v2/quality/forms | Get the list of evaluation forms|
 |[**get_forms_form_id**](QualityApi.html#get_forms_form_id) | **GET** /api/v2/quality/forms/{formId} | Get an evaluation form|
 |[**get_forms_form_id_versions**](QualityApi.html#get_forms_form_id_versions) | **GET** /api/v2/quality/forms/{formId}/versions | Gets all the revisions for a specific evaluation.|
+|[**get_keywordsets**](QualityApi.html#get_keywordsets) | **GET** /api/v2/quality/keywordsets | Get the list of keyword sets|
+|[**get_keywordsets_keywordset_id**](QualityApi.html#get_keywordsets_keywordset_id) | **GET** /api/v2/quality/keywordsets/{keywordSetId} | Get a keywordSet by id.|
 |[**get_publishedforms**](QualityApi.html#get_publishedforms) | **GET** /api/v2/quality/publishedforms | Get the published evaluation forms.|
 |[**get_publishedforms_form_id**](QualityApi.html#get_publishedforms_form_id) | **GET** /api/v2/quality/publishedforms/{formId} | Get the published evaluation forms.|
 |[**post_calibrations**](QualityApi.html#post_calibrations) | **POST** /api/v2/quality/calibrations | Create a calibration|
@@ -28,10 +32,12 @@ Method | HTTP request | Description
 |[**post_evaluations_aggregates_query**](QualityApi.html#post_evaluations_aggregates_query) | **POST** /api/v2/analytics/evaluations/aggregates/query | Query for evaluation aggregates|
 |[**post_evaluations_scoring**](QualityApi.html#post_evaluations_scoring) | **POST** /api/v2/quality/evaluations/scoring | Score evaluation|
 |[**post_forms**](QualityApi.html#post_forms) | **POST** /api/v2/quality/forms | Create an evaluation form.|
+|[**post_keywordsets**](QualityApi.html#post_keywordsets) | **POST** /api/v2/quality/keywordsets | Create a Keyword Set|
 |[**post_publishedforms**](QualityApi.html#post_publishedforms) | **POST** /api/v2/quality/publishedforms | Publish an evaluation form.|
 |[**put_calibrations_calibration_id**](QualityApi.html#put_calibrations_calibration_id) | **PUT** /api/v2/quality/calibrations/{calibrationId} | Update a calibration to the specified calibration via PUT.  Editable fields include: evaluators, expertEvaluator, and scoringIndex|
 |[**put_conversations_conversation_id_evaluations_evaluation_id**](QualityApi.html#put_conversations_conversation_id_evaluations_evaluation_id) | **PUT** /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId} | Update an evaluation|
 |[**put_forms_form_id**](QualityApi.html#put_forms_form_id) | **PUT** /api/v2/quality/forms/{formId} | Update an evaluation form.|
+|[**put_keywordsets_keywordset_id**](QualityApi.html#put_keywordsets_keywordset_id) | **PUT** /api/v2/quality/keywordsets/{keywordSetId} | Update a keywordSet to the specified keywordSet via PUT.|
 {: class="table table-striped"}
 
 <a name="delete_calibrations_calibration_id"></a>
@@ -212,6 +218,117 @@ Name | Type | Description  | Notes
 
 
 
+<a name="delete_keywordsets"></a>
+
+## -String** delete_keywordsets(ids)
+
+Delete keyword sets
+
+Bulk delete of keyword sets; this will only delete the keyword sets that match the ids specified in the query param.
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+ids = "ids_example" # String | A comma-delimited list of valid KeywordSet ids
+
+
+begin
+  #Delete keyword sets
+  result = api_instance.delete_keywordsets(ids)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->delete_keywordsets: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **ids** | **String**| A comma-delimited list of valid KeywordSet ids | 
+{: class="table table-striped"}
+
+
+### Return type
+
+**String**
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_keywordsets_keywordset_id"></a>
+
+## - delete_keywordsets_keywordset_id(keyword_set_id)
+
+Delete a keywordSet by id.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+keyword_set_id = "keyword_set_id_example" # String | KeywordSet ID
+
+
+begin
+  #Delete a keywordSet by id.
+  api_instance.delete_keywordsets_keywordset_id(keyword_set_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->delete_keywordsets_keywordset_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **keyword_set_id** | **String**| KeywordSet ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_agents_activity"></a>
 
 ## -[**AgentActivityEntityListing**](AgentActivityEntityListing.html) get_agents_activity(opts)
@@ -916,6 +1033,131 @@ Name | Type | Description  | Notes
 
 
 
+<a name="get_keywordsets"></a>
+
+## -[**KeywordSetEntityListing**](KeywordSetEntityListing.html) get_keywordsets(opts)
+
+Get the list of keyword sets
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+opts = { 
+  page_size: 25, # Integer | The total page size requested
+  page_number: 1, # Integer | The page number requested
+  sort_by: "sort_by_example", # String | variable name requested to sort by
+  expand: ["expand_example"], # Array<String> | variable name requested by expand list
+  next_page: "next_page_example", # String | next page token
+  previous_page: "previous_page_example", # String | Previous page token
+  name: "name_example" # String | the keyword set name - used for filtering results in searches.
+}
+
+begin
+  #Get the list of keyword sets
+  result = api_instance.get_keywordsets(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_keywordsets: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| The total page size requested | [optional] [default to 25]
+ **page_number** | **Integer**| The page number requested | [optional] [default to 1]
+ **sort_by** | **String**| variable name requested to sort by | [optional] 
+ **expand** | [**Array&lt;String&gt;**](String.html)| variable name requested by expand list | [optional] 
+ **next_page** | **String**| next page token | [optional] 
+ **previous_page** | **String**| Previous page token | [optional] 
+ **name** | **String**| the keyword set name - used for filtering results in searches. | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**KeywordSetEntityListing**](KeywordSetEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_keywordsets_keywordset_id"></a>
+
+## -[**KeywordSet**](KeywordSet.html) get_keywordsets_keywordset_id(keyword_set_id)
+
+Get a keywordSet by id.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+keyword_set_id = "keyword_set_id_example" # String | KeywordSet ID
+
+
+begin
+  #Get a keywordSet by id.
+  result = api_instance.get_keywordsets_keywordset_id(keyword_set_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_keywordsets_keywordset_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **keyword_set_id** | **String**| KeywordSet ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**KeywordSet**](KeywordSet.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_publishedforms"></a>
 
 ## -[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html) get_publishedforms(opts)
@@ -1325,6 +1567,65 @@ Name | Type | Description  | Notes
 
 
 
+<a name="post_keywordsets"></a>
+
+## -[**KeywordSet**](KeywordSet.html) post_keywordsets(opts)
+
+Create a Keyword Set
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+opts = { 
+  body: PureCloud::KeywordSet.new, # KeywordSet | keywordSet
+  expand: "expand_example" # String | queueId
+}
+
+begin
+  #Create a Keyword Set
+  result = api_instance.post_keywordsets(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_keywordsets: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**KeywordSet**](KeywordSet.html)| keywordSet | [optional] 
+ **expand** | **String**| queueId | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**KeywordSet**](KeywordSet.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="post_publishedforms"></a>
 
 ## -[**EvaluationForm**](EvaluationForm.html) post_publishedforms(opts)
@@ -1567,3 +1868,63 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_keywordsets_keywordset_id"></a>
+
+## -[**KeywordSet**](KeywordSet.html) put_keywordsets_keywordset_id(keyword_set_id, opts)
+
+Update a keywordSet to the specified keywordSet via PUT.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+keyword_set_id = "keyword_set_id_example" # String | KeywordSet ID
+
+opts = { 
+  body: PureCloud::KeywordSet.new # KeywordSet | keywordSet
+}
+
+begin
+  #Update a keywordSet to the specified keywordSet via PUT.
+  result = api_instance.put_keywordsets_keywordset_id(keyword_set_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->put_keywordsets_keywordset_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **keyword_set_id** | **String**| KeywordSet ID | 
+ **body** | [**KeywordSet**](KeywordSet.html)| keywordSet | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**KeywordSet**](KeywordSet.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+