purecloud 0.30.1 → 0.31.1

data/lib/purecloud/api/conversations_api.rb

@@ -250,34 +250,83 @@ module PureCloud
 
     # Get conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [CallbackConversationEntityListing]
-    def get_callbacks(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_callbacks_with_http_info(conversation_id, participant_id, opts)
+    # @option opts [String] :communication_type Call or Chat communication filtering
+    # @return [ConversationEntityListing]
+    def get_conversations(opts = {})
+      data, status_code, headers = get_conversations_with_http_info(opts)
       return data
     end
 
     # Get conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(CallbackConversationEntityListing, Fixnum, Hash)>] CallbackConversationEntityListing data, response status code and response headers
-    def get_callbacks_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [String] :communication_type Call or Chat communication filtering
+    # @return [Array<(ConversationEntityListing, Fixnum, Hash)>] ConversationEntityListing data, response status code and response headers
+    def get_conversations_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_callbacks ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversations ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_callbacks" if conversation_id.nil?
+      # resource path
+      path = "/api/v2/conversations".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'communicationType'] = opts[:'communication_type'] if opts[:'communication_type']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
       
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_callbacks" if participant_id.nil?
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get callback conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [CallbackConversationEntityListing]
+    def get_callbacks(opts = {})
+      data, status_code, headers = get_callbacks_with_http_info(opts)
+      return data
+    end
+
+    # Get callback conversations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(CallbackConversationEntityListing, Fixnum, Hash)>] CallbackConversationEntityListing data, response status code and response headers
+    def get_callbacks_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_callbacks ..."
+      end
       
       # resource path
-      path = "/api/v2/callbacks".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -314,38 +363,31 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Update conversation participant
+    # Get callback conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
-    # @return [nil]
-    def patch_participants_participant_id(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @return [CallbackConversation]
+    def get_callbacks_callback_id(callback_id, opts = {})
+      data, status_code, headers = get_callbacks_callback_id_with_http_info(callback_id, opts)
+      return data
     end
 
-    # Update conversation participant
+    # Get callback conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(CallbackConversation, Fixnum, Hash)>] CallbackConversation data, response status code and response headers
+    def get_callbacks_callback_id_with_http_info(callback_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_callbacks_callback_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id" if participant_id.nil?
+      # verify the required parameter 'callback_id' is set
+      fail "Missing the required parameter 'callback_id' when calling get_callbacks_callback_id" if callback_id.nil?
       
       # resource path
-      path = "/api/v2/callbacks/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks/{callbackId}".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s)
 
       # query parameters
       query_params = {}
@@ -365,54 +407,55 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'CallbackConversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_callbacks_callback_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
+    # @option opts [MediaParticipantRequest] :body 
     # @return [nil]
-    def patch_participants_participant_id_attributes(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_attributes_with_http_info(conversation_id, participant_id, opts)
+    def patch_callbacks_callback_id_participants_participant_id(callback_id, participant_id, opts = {})
+      patch_callbacks_callback_id_participants_participant_id_with_http_info(callback_id, participant_id, opts)
       return nil
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
+    # @option opts [MediaParticipantRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_attributes_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_callbacks_callback_id_participants_participant_id_with_http_info(callback_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_callbacks_callback_id_participants_participant_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_attributes" if conversation_id.nil?
+      # verify the required parameter 'callback_id' is set
+      fail "Missing the required parameter 'callback_id' when calling patch_callbacks_callback_id_participants_participant_id" if callback_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_attributes" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_callbacks_callback_id_participants_participant_id" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/callbacks/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -443,43 +486,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_callbacks_callback_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Replace this participant with the specified user and/or address
+    # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
+    # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def post_participants_participant_id_replace(conversation_id, participant_id, opts = {})
-      post_participants_participant_id_replace_with_http_info(conversation_id, participant_id, opts)
+    def patch_callbacks_callback_id_participants_participant_id_attributes(callback_id, participant_id, opts = {})
+      patch_callbacks_callback_id_participants_participant_id_attributes_with_http_info(callback_id, participant_id, opts)
       return nil
     end
 
-    # Replace this participant with the specified user and/or address
+    # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
+    # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_participants_participant_id_replace_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_callbacks_callback_id_participants_participant_id_attributes_with_http_info(callback_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_participants_participant_id_replace ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_callbacks_callback_id_participants_participant_id_attributes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_participants_participant_id_replace" if conversation_id.nil?
+      # verify the required parameter 'callback_id' is set
+      fail "Missing the required parameter 'callback_id' when calling patch_callbacks_callback_id_participants_participant_id_attributes" if callback_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_participants_participant_id_replace" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_callbacks_callback_id_participants_participant_id_attributes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/callbacks/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -503,54 +546,53 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_callbacks_callback_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get the wrap-up for this conversation participant.
+    # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [WrapupCode]
-    def get_participants_participant_id_wrapup(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapup_with_http_info(conversation_id, participant_id, opts)
-      return data
+    # @option opts [TransferRequest] :body 
+    # @return [nil]
+    def post_callbacks_callback_id_participants_participant_id_replace(callback_id, participant_id, opts = {})
+      post_callbacks_callback_id_participants_participant_id_replace_with_http_info(callback_id, participant_id, opts)
+      return nil
     end
 
-    # Get the wrap-up for this conversation participant.
+    # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapup_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [TransferRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_callbacks_callback_id_participants_participant_id_replace_with_http_info(callback_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapup ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_callbacks_callback_id_participants_participant_id_replace ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapup" if conversation_id.nil?
+      # verify the required parameter 'callback_id' is set
+      fail "Missing the required parameter 'callback_id' when calling post_callbacks_callback_id_participants_participant_id_replace" if callback_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapup" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_callbacks_callback_id_participants_participant_id_replace" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/callbacks/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
-      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
 
       # header parameters
       header_params = {}
@@ -567,56 +609,58 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'WrapupCode')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_callbacks_callback_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get list of wrapup codes for this conversation participant
+    # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapupcodes(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
+    def get_callbacks_callback_id_participants_participant_id_wrapup(callback_id, participant_id, opts = {})
+      data, status_code, headers = get_callbacks_callback_id_participants_participant_id_wrapup_with_http_info(callback_id, participant_id, opts)
       return data
     end
 
-    # Get list of wrapup codes for this conversation participant
+    # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
+    def get_callbacks_callback_id_participants_participant_id_wrapup_with_http_info(callback_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapupcodes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_callbacks_callback_id_participants_participant_id_wrapup ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapupcodes" if conversation_id.nil?
+      # verify the required parameter 'callback_id' is set
+      fail "Missing the required parameter 'callback_id' when calling get_callbacks_callback_id_participants_participant_id_wrapup" if callback_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapupcodes" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_callbacks_callback_id_participants_participant_id_wrapup" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/callbacks/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
 
       # header parameters
       header_params = {}
@@ -645,41 +689,41 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_callbacks_callback_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get callback conversation
+    # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [CallbackConversation]
-    def get_conversation_id(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_with_http_info(conversation_id, participant_id, opts)
+    # @return [WrapupCode]
+    def get_callbacks_callback_id_participants_participant_id_wrapupcodes(callback_id, participant_id, opts = {})
+      data, status_code, headers = get_callbacks_callback_id_participants_participant_id_wrapupcodes_with_http_info(callback_id, participant_id, opts)
       return data
     end
 
-    # Get callback conversation
+    # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param callback_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(CallbackConversation, Fixnum, Hash)>] CallbackConversation data, response status code and response headers
-    def get_conversation_id_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
+    def get_callbacks_callback_id_participants_participant_id_wrapupcodes_with_http_info(callback_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_callbacks_callback_id_participants_participant_id_wrapupcodes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id" if conversation_id.nil?
+      # verify the required parameter 'callback_id' is set
+      fail "Missing the required parameter 'callback_id' when calling get_callbacks_callback_id_participants_participant_id_wrapupcodes" if callback_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_callbacks_callback_id_participants_participant_id_wrapupcodes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/callbacks/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'callbackId' + '}', callback_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -709,43 +753,33 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'CallbackConversation')
+        :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_callbacks_callback_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversations
+    # Get recent conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [CallConversationEntityListing]
-    def get_calls(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_calls_with_http_info(conversation_id, participant_id, opts)
+    def get_calls(opts = {})
+      data, status_code, headers = get_calls_with_http_info(opts)
       return data
     end
 
-    # Get conversations
+    # Get recent conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers
-    def get_calls_with_http_info(conversation_id, participant_id, opts = {})
+    def get_calls_with_http_info(opts = {})
       if @api_client.config.debugging
         @api_client.config.logger.debug "Calling API: ConversationsApi#get_calls ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_calls" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_calls" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/calls".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -784,36 +818,26 @@ module PureCloud
 
     # Create a call conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @option opts [CreateCallRequest] :body 
     # @return [CreateCallResponse]
-    def post_calls(conversation_id, participant_id, opts = {})
-      data, status_code, headers = post_calls_with_http_info(conversation_id, participant_id, opts)
+    def post_calls(opts = {})
+      data, status_code, headers = post_calls_with_http_info(opts)
       return data
     end
 
     # Create a call conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @option opts [CreateCallRequest] :body 
     # @return [Array<(CreateCallResponse, Fixnum, Hash)>] CreateCallResponse data, response status code and response headers
-    def post_calls_with_http_info(conversation_id, participant_id, opts = {})
+    def post_calls_with_http_info(opts = {})
       if @api_client.config.debugging
         @api_client.config.logger.debug "Calling API: ConversationsApi#post_calls ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_calls" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_calls" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/calls".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -852,34 +876,24 @@ module PureCloud
 
     # Get the maximum number of participants that this user can have on a conference
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [MaxParticipants]
-    def get_maximumconferenceparties(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_maximumconferenceparties_with_http_info(conversation_id, participant_id, opts)
+    def get_calls_maximumconferenceparties(opts = {})
+      data, status_code, headers = get_calls_maximumconferenceparties_with_http_info(opts)
       return data
     end
 
     # Get the maximum number of participants that this user can have on a conference
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [Array<(MaxParticipants, Fixnum, Hash)>] MaxParticipants data, response status code and response headers
-    def get_maximumconferenceparties_with_http_info(conversation_id, participant_id, opts = {})
+    def get_calls_maximumconferenceparties_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_maximumconferenceparties ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_calls_maximumconferenceparties ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_maximumconferenceparties" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_maximumconferenceparties" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/calls/maximumconferenceparties".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/maximumconferenceparties".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -911,43 +925,36 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'MaxParticipants')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_maximumconferenceparties\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_calls_maximumconferenceparties\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update conversation participant
+    # Get call conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
-    # @return [nil]
-    def patch_participants_participant_id_0(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_0_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @return [CallConversation]
+    def get_calls_call_id(call_id, opts = {})
+      data, status_code, headers = get_calls_call_id_with_http_info(call_id, opts)
+      return data
     end
 
-    # Update conversation participant
+    # Get call conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_0_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(CallConversation, Fixnum, Hash)>] CallConversation data, response status code and response headers
+    def get_calls_call_id_with_http_info(call_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_0 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_calls_call_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_0" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_0" if participant_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling get_calls_call_id" if call_id.nil?
       
       # resource path
-      path = "/api/v2/calls/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
 
       # query parameters
       query_params = {}
@@ -967,54 +974,50 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'CallConversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_0\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_calls_call_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update the attributes on a conversation participant.
+    # Add a new call to a conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
-    # @return [nil]
-    def patch_participants_participant_id_attributes_0(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_attributes_0_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @option opts [CallCommand] :body Conversation
+    # @return [Conversation]
+    def post_calls_call_id(call_id, opts = {})
+      data, status_code, headers = post_calls_call_id_with_http_info(call_id, opts)
+      return data
     end
 
-    # Update the attributes on a conversation participant.
+    # Add a new call to a conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_attributes_0_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [CallCommand] :body Conversation
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def post_calls_call_id_with_http_info(call_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_attributes_0 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_calls_call_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_attributes_0" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_attributes_0" if participant_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling post_calls_call_id" if call_id.nil?
       
       # resource path
-      path = "/api/v2/calls/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1038,50 +1041,46 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_attributes_0\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_calls_call_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Replace this participant with the specified user and/or address
+    # Update conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
-    # @return [nil]
-    def post_participants_participant_id_replace_0(conversation_id, participant_id, opts = {})
-      post_participants_participant_id_replace_0_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @option opts [Conversation] :body Conversation
+    # @return [Conversation]
+    def patch_calls_call_id(call_id, opts = {})
+      data, status_code, headers = patch_calls_call_id_with_http_info(call_id, opts)
+      return data
     end
 
-    # Replace this participant with the specified user and/or address
+    # Update conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_participants_participant_id_replace_0_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [Conversation] :body Conversation
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_calls_call_id_with_http_info(call_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_participants_participant_id_replace_0 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_calls_call_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_participants_participant_id_replace_0" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_participants_participant_id_replace_0" if participant_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling patch_calls_call_id" if call_id.nil?
       
       # resource path
-      path = "/api/v2/calls/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1105,54 +1104,49 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_participants_participant_id_replace_0\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_calls_call_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get the wrap-up for this conversation participant.
+    # Add participants to a conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [WrapupCode]
-    def get_participants_participant_id_wrapup_0(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapup_0_with_http_info(conversation_id, participant_id, opts)
+    # @option opts [Conversation] :body Conversation
+    # @return [Conversation]
+    def post_calls_call_id_participants(call_id, opts = {})
+      data, status_code, headers = post_calls_call_id_participants_with_http_info(call_id, opts)
       return data
     end
 
-    # Get the wrap-up for this conversation participant.
+    # Add participants to a conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapup_0_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [Conversation] :body Conversation
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def post_calls_call_id_participants_with_http_info(call_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapup_0 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_calls_call_id_participants ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapup_0" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapup_0" if participant_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling post_calls_call_id_participants" if call_id.nil?
       
       # resource path
-      path = "/api/v2/calls/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s)
 
       # query parameters
       query_params = {}
-      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
 
       # header parameters
       header_params = {}
@@ -1169,53 +1163,55 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'WrapupCode')
+        :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapup_0\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_calls_call_id_participants\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get list of wrapup codes for this conversation participant
+    # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [WrapupCode]
-    def get_participants_participant_id_wrapupcodes_0(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapupcodes_0_with_http_info(conversation_id, participant_id, opts)
-      return data
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [nil]
+    def patch_calls_call_id_participants_participant_id(call_id, participant_id, opts = {})
+      patch_calls_call_id_participants_participant_id_with_http_info(call_id, participant_id, opts)
+      return nil
     end
 
-    # Get list of wrapup codes for this conversation participant
+    # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapupcodes_0_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_calls_call_id_participants_participant_id_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapupcodes_0 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_calls_call_id_participants_participant_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapupcodes_0" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling patch_calls_call_id_participants_participant_id" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapupcodes_0" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_calls_call_id_participants_participant_id" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1235,53 +1231,54 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'WrapupCode')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapupcodes_0\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_calls_call_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get call conversation
+    # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [CallConversation]
-    def get_conversation_id_0(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_0_with_http_info(conversation_id, participant_id, opts)
-      return data
+    # @option opts [ParticipantAttributes] :body 
+    # @return [nil]
+    def patch_calls_call_id_participants_participant_id_attributes(call_id, participant_id, opts = {})
+      patch_calls_call_id_participants_participant_id_attributes_with_http_info(call_id, participant_id, opts)
+      return nil
     end
 
-    # Get call conversation
+    # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(CallConversation, Fixnum, Hash)>] CallConversation data, response status code and response headers
-    def get_conversation_id_0_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [ParticipantAttributes] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_calls_call_id_participants_participant_id_attributes_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_0 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_calls_call_id_participants_participant_id_attributes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_0" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling patch_calls_call_id_participants_participant_id_attributes" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_0" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_calls_call_id_participants_participant_id_attributes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1301,55 +1298,54 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'CallConversation')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_0\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_calls_call_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Add a new call to a conversation
+    # Initiate and update consult transfer
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [CallCommand] :body Conversation
-    # @return [Conversation]
-    def post_conversation_id(conversation_id, participant_id, opts = {})
-      data, status_code, headers = post_conversation_id_with_http_info(conversation_id, participant_id, opts)
+    # @option opts [ConsultTransfer] :body Destination address &amp; initial speak to
+    # @return [ConsultTransferResponse]
+    def post_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts = {})
+      data, status_code, headers = post_calls_call_id_participants_participant_id_consult_with_http_info(call_id, participant_id, opts)
       return data
     end
 
-    # Add a new call to a conversation
+    # Initiate and update consult transfer
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [CallCommand] :body Conversation
-    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def post_conversation_id_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [ConsultTransfer] :body Destination address &amp; initial speak to
+    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
+    def post_calls_call_id_participants_participant_id_consult_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_calls_call_id_participants_participant_id_consult ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling post_calls_call_id_participants_participant_id_consult" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_calls_call_id_participants_participant_id_consult" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1379,45 +1375,43 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Conversation')
+        :return_type => 'ConsultTransferResponse')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_calls_call_id_participants_participant_id_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update conversation
+    # Cancel the transfer
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [Conversation] :body Conversation
-    # @return [Conversation]
-    def patch_conversation_id(conversation_id, participant_id, opts = {})
-      data, status_code, headers = patch_conversation_id_with_http_info(conversation_id, participant_id, opts)
+    # @return [String]
+    def delete_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts = {})
+      data, status_code, headers = delete_calls_call_id_participants_participant_id_consult_with_http_info(call_id, participant_id, opts)
       return data
     end
 
-    # Update conversation
+    # Cancel the transfer
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [Conversation] :body Conversation
-    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def patch_conversation_id_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
+    def delete_calls_call_id_participants_participant_id_consult_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_conversation_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#delete_calls_call_id_participants_participant_id_consult ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_conversation_id" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling delete_calls_call_id_participants_participant_id_consult" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_conversation_id" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling delete_calls_call_id_participants_participant_id_consult" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1437,55 +1431,55 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:DELETE, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Conversation')
+        :return_type => 'String')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#delete_calls_call_id_participants_participant_id_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Add participants to a conversation
+    # Change who can speak
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [Conversation] :body Conversation
-    # @return [Conversation]
-    def post_conversation_id_participants(conversation_id, participant_id, opts = {})
-      data, status_code, headers = post_conversation_id_participants_with_http_info(conversation_id, participant_id, opts)
+    # @option opts [ConsultTransferUpdate] :body new speak to
+    # @return [ConsultTransferResponse]
+    def patch_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts = {})
+      data, status_code, headers = patch_calls_call_id_participants_participant_id_consult_with_http_info(call_id, participant_id, opts)
       return data
     end
 
-    # Add participants to a conversation
+    # Change who can speak
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [Conversation] :body Conversation
-    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def post_conversation_id_participants_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [ConsultTransferUpdate] :body new speak to
+    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
+    def patch_calls_call_id_participants_participant_id_consult_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_calls_call_id_participants_participant_id_consult ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling patch_calls_call_id_participants_participant_id_consult" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_calls_call_id_participants_participant_id_consult" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}/participants".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1509,51 +1503,49 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Conversation')
+        :return_type => 'ConsultTransferResponse')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_calls_call_id_participants_participant_id_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Initiate and update consult transfer
+    # Listen in on the conversation from the point of view of a given participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ConsultTransfer] :body Destination address &amp; initial speak to
-    # @return [ConsultTransferResponse]
-    def post_conversation_id_participants_participant_id_consult(conversation_id, participant_id, opts = {})
-      data, status_code, headers = post_conversation_id_participants_participant_id_consult_with_http_info(conversation_id, participant_id, opts)
-      return data
+    # @return [nil]
+    def post_calls_call_id_participants_participant_id_monitor(call_id, participant_id, opts = {})
+      post_calls_call_id_participants_participant_id_monitor_with_http_info(call_id, participant_id, opts)
+      return nil
     end
 
-    # Initiate and update consult transfer
+    # Listen in on the conversation from the point of view of a given participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ConsultTransfer] :body Destination address &amp; initial speak to
-    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
-    def post_conversation_id_participants_participant_id_consult_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_calls_call_id_participants_participant_id_monitor_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants_participant_id_consult ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_calls_call_id_participants_participant_id_monitor ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants_participant_id_consult" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling post_calls_call_id_participants_participant_id_monitor" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants_participant_id_consult" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_calls_call_id_participants_participant_id_monitor" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/monitor".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1573,7 +1565,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
@@ -1582,44 +1574,45 @@ module PureCloud
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'ConsultTransferResponse')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants_participant_id_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_calls_call_id_participants_participant_id_monitor\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Cancel the transfer
+    # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [String]
-    def delete_conversation_id_participants_participant_id_consult(conversation_id, participant_id, opts = {})
-      data, status_code, headers = delete_conversation_id_participants_participant_id_consult_with_http_info(conversation_id, participant_id, opts)
-      return data
+    # @option opts [TransferRequest] :body 
+    # @return [nil]
+    def post_calls_call_id_participants_participant_id_replace(call_id, participant_id, opts = {})
+      post_calls_call_id_participants_participant_id_replace_with_http_info(call_id, participant_id, opts)
+      return nil
     end
 
-    # Cancel the transfer
+    # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
-    def delete_conversation_id_participants_participant_id_consult_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [TransferRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_calls_call_id_participants_participant_id_replace_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#delete_conversation_id_participants_participant_id_consult ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_calls_call_id_participants_participant_id_replace ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling delete_conversation_id_participants_participant_id_consult" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling post_calls_call_id_participants_participant_id_replace" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling delete_conversation_id_participants_participant_id_consult" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_calls_call_id_participants_participant_id_replace" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1639,58 +1632,58 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'String')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#delete_conversation_id_participants_participant_id_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_calls_call_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Change who can speak
+    # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ConsultTransferUpdate] :body new speak to
-    # @return [ConsultTransferResponse]
-    def patch_conversation_id_participants_participant_id_consult(conversation_id, participant_id, opts = {})
-      data, status_code, headers = patch_conversation_id_participants_participant_id_consult_with_http_info(conversation_id, participant_id, opts)
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [WrapupCode]
+    def get_calls_call_id_participants_participant_id_wrapup(call_id, participant_id, opts = {})
+      data, status_code, headers = get_calls_call_id_participants_participant_id_wrapup_with_http_info(call_id, participant_id, opts)
       return data
     end
 
-    # Change who can speak
+    # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ConsultTransferUpdate] :body new speak to
-    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
-    def patch_conversation_id_participants_participant_id_consult_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
+    def get_calls_call_id_participants_participant_id_wrapup_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_conversation_id_participants_participant_id_consult ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_calls_call_id_participants_participant_id_wrapup ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_conversation_id_participants_participant_id_consult" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling get_calls_call_id_participants_participant_id_wrapup" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_conversation_id_participants_participant_id_consult" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_calls_call_id_participants_participant_id_wrapup" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
 
       # header parameters
       header_params = {}
@@ -1707,53 +1700,53 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'ConsultTransferResponse')
+        :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_id_participants_participant_id_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_calls_call_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Listen in on the conversation from the point of view of a given participant.
+    # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def post_conversation_id_participants_participant_id_monitor(conversation_id, participant_id, opts = {})
-      post_conversation_id_participants_participant_id_monitor_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @return [WrapupCode]
+    def get_calls_call_id_participants_participant_id_wrapupcodes(call_id, participant_id, opts = {})
+      data, status_code, headers = get_calls_call_id_participants_participant_id_wrapupcodes_with_http_info(call_id, participant_id, opts)
+      return data
     end
 
-    # Listen in on the conversation from the point of view of a given participant.
+    # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param call_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_conversation_id_participants_participant_id_monitor_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
+    def get_calls_call_id_participants_participant_id_wrapupcodes_with_http_info(call_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants_participant_id_monitor ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_calls_call_id_participants_participant_id_wrapupcodes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants_participant_id_monitor" if conversation_id.nil?
+      # verify the required parameter 'call_id' is set
+      fail "Missing the required parameter 'call_id' when calling get_calls_call_id_participants_participant_id_wrapupcodes" if call_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants_participant_id_monitor" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_calls_call_id_participants_participant_id_wrapupcodes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/calls/{conversationId}/participants/{participantId}/monitor".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/calls/{callId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'callId' + '}', call_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1777,48 +1770,39 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants_participant_id_monitor\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_calls_call_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversations
+    # Get recent chat conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [ChatConversationEntityListing]
-    def get_chats(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_chats_with_http_info(conversation_id, participant_id, opts)
+    def get_chats(opts = {})
+      data, status_code, headers = get_chats_with_http_info(opts)
       return data
     end
 
-    # Get conversations
+    # Get recent chat conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [Array<(ChatConversationEntityListing, Fixnum, Hash)>] ChatConversationEntityListing data, response status code and response headers
-    def get_chats_with_http_info(conversation_id, participant_id, opts = {})
+    def get_chats_with_http_info(opts = {})
       if @api_client.config.debugging
         @api_client.config.logger.debug "Calling API: ConversationsApi#get_chats ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_chats" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_chats" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/chats".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/chats".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1855,38 +1839,99 @@ module PureCloud
       return data, status_code, headers
     end
 
+    # Get chat conversation
+    # 
+    # @param chat_id 
+    # @param [Hash] opts the optional parameters
+    # @return [ChatConversation]
+    def get_chats_chat_id(chat_id, opts = {})
+      data, status_code, headers = get_chats_chat_id_with_http_info(chat_id, opts)
+      return data
+    end
+
+    # Get chat conversation
+    # 
+    # @param chat_id 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ChatConversation, Fixnum, Hash)>] ChatConversation data, response status code and response headers
+    def get_chats_chat_id_with_http_info(chat_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_chats_chat_id ..."
+      end
+      
+      # verify the required parameter 'chat_id' is set
+      fail "Missing the required parameter 'chat_id' when calling get_chats_chat_id" if chat_id.nil?
+      
+      # resource path
+      path = "/api/v2/conversations/chats/{chatId}".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ChatConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_chats_chat_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [MediaParticipantRequest] :body 
     # @return [nil]
-    def patch_participants_participant_id_1(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_1_with_http_info(conversation_id, participant_id, opts)
+    def patch_chats_chat_id_participants_participant_id(chat_id, participant_id, opts = {})
+      patch_chats_chat_id_participants_participant_id_with_http_info(chat_id, participant_id, opts)
       return nil
     end
 
     # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [MediaParticipantRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_1_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_chats_chat_id_participants_participant_id_with_http_info(chat_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_1 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_chats_chat_id_participants_participant_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_1" if conversation_id.nil?
+      # verify the required parameter 'chat_id' is set
+      fail "Missing the required parameter 'chat_id' when calling patch_chats_chat_id_participants_participant_id" if chat_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_1" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_chats_chat_id_participants_participant_id" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/chats/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1917,43 +1962,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_1\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_chats_chat_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def patch_participants_participant_id_attributes_1(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_attributes_1_with_http_info(conversation_id, participant_id, opts)
+    def patch_chats_chat_id_participants_participant_id_attributes(chat_id, participant_id, opts = {})
+      patch_chats_chat_id_participants_participant_id_attributes_with_http_info(chat_id, participant_id, opts)
       return nil
     end
 
     # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_attributes_1_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_chats_chat_id_participants_participant_id_attributes_with_http_info(chat_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_attributes_1 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_chats_chat_id_participants_participant_id_attributes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_attributes_1" if conversation_id.nil?
+      # verify the required parameter 'chat_id' is set
+      fail "Missing the required parameter 'chat_id' when calling patch_chats_chat_id_participants_participant_id_attributes" if chat_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_attributes_1" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_chats_chat_id_participants_participant_id_attributes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/chats/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1984,43 +2029,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_attributes_1\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_chats_chat_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [TransferRequest] :body 
     # @return [nil]
-    def post_participants_participant_id_replace_1(conversation_id, participant_id, opts = {})
-      post_participants_participant_id_replace_1_with_http_info(conversation_id, participant_id, opts)
+    def post_chats_chat_id_participants_participant_id_replace(chat_id, participant_id, opts = {})
+      post_chats_chat_id_participants_participant_id_replace_with_http_info(chat_id, participant_id, opts)
       return nil
     end
 
     # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [TransferRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_participants_participant_id_replace_1_with_http_info(conversation_id, participant_id, opts = {})
+    def post_chats_chat_id_participants_participant_id_replace_with_http_info(chat_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_participants_participant_id_replace_1 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_chats_chat_id_participants_participant_id_replace ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_participants_participant_id_replace_1" if conversation_id.nil?
+      # verify the required parameter 'chat_id' is set
+      fail "Missing the required parameter 'chat_id' when calling post_chats_chat_id_participants_participant_id_replace" if chat_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_participants_participant_id_replace_1" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_chats_chat_id_participants_participant_id_replace" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/chats/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2051,43 +2096,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_participants_participant_id_replace_1\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_chats_chat_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapup_1(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapup_1_with_http_info(conversation_id, participant_id, opts)
+    def get_chats_chat_id_participants_participant_id_wrapup(chat_id, participant_id, opts = {})
+      data, status_code, headers = get_chats_chat_id_participants_participant_id_wrapup_with_http_info(chat_id, participant_id, opts)
       return data
     end
 
     # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapup_1_with_http_info(conversation_id, participant_id, opts = {})
+    def get_chats_chat_id_participants_participant_id_wrapup_with_http_info(chat_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapup_1 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_chats_chat_id_participants_participant_id_wrapup ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapup_1" if conversation_id.nil?
+      # verify the required parameter 'chat_id' is set
+      fail "Missing the required parameter 'chat_id' when calling get_chats_chat_id_participants_participant_id_wrapup" if chat_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapup_1" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_chats_chat_id_participants_participant_id_wrapup" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/chats/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2120,41 +2165,41 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapup_1\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_chats_chat_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapupcodes_1(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapupcodes_1_with_http_info(conversation_id, participant_id, opts)
+    def get_chats_chat_id_participants_participant_id_wrapupcodes(chat_id, participant_id, opts = {})
+      data, status_code, headers = get_chats_chat_id_participants_participant_id_wrapupcodes_with_http_info(chat_id, participant_id, opts)
       return data
     end
 
     # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param chat_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapupcodes_1_with_http_info(conversation_id, participant_id, opts = {})
+    def get_chats_chat_id_participants_participant_id_wrapupcodes_with_http_info(chat_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapupcodes_1 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_chats_chat_id_participants_participant_id_wrapupcodes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapupcodes_1" if conversation_id.nil?
+      # verify the required parameter 'chat_id' is set
+      fail "Missing the required parameter 'chat_id' when calling get_chats_chat_id_participants_participant_id_wrapupcodes" if chat_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapupcodes_1" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_chats_chat_id_participants_participant_id_wrapupcodes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/chats/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'chatId' + '}', chat_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2186,41 +2231,31 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapupcodes_1\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_chats_chat_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get chat conversation
+    # Get recent email conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [ChatConversation]
-    def get_conversation_id_1(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_1_with_http_info(conversation_id, participant_id, opts)
+    # @return [EmailConversationEntityListing]
+    def get_emails(opts = {})
+      data, status_code, headers = get_emails_with_http_info(opts)
       return data
     end
 
-    # Get chat conversation
+    # Get recent email conversations
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(ChatConversation, Fixnum, Hash)>] ChatConversation data, response status code and response headers
-    def get_conversation_id_1_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(EmailConversationEntityListing, Fixnum, Hash)>] EmailConversationEntityListing data, response status code and response headers
+    def get_emails_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_1 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_1" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_1" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/chats/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2250,39 +2285,41 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'ChatConversation')
+        :return_type => 'EmailConversationEntityListing')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_1\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversations
+    # Get email conversation
     # 
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :communication_type Call or Chat communication filtering
-    # @return [ConversationEntityListing]
-    def get_conversations(opts = {})
-      data, status_code, headers = get_conversations_with_http_info(opts)
+    # @return [EmailConversation]
+    def get_emails_email_id(email_id, opts = {})
+      data, status_code, headers = get_emails_email_id_with_http_info(email_id, opts)
       return data
     end
 
-    # Get conversations
+    # Get email conversation
     # 
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :communication_type Call or Chat communication filtering
-    # @return [Array<(ConversationEntityListing, Fixnum, Hash)>] ConversationEntityListing data, response status code and response headers
-    def get_conversations_with_http_info(opts = {})
+    # @return [Array<(EmailConversation, Fixnum, Hash)>] EmailConversation data, response status code and response headers
+    def get_emails_email_id_with_http_info(email_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversations ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails_email_id ..."
       end
       
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling get_emails_email_id" if email_id.nil?
+      
       # resource path
-      path = "/api/v2/conversations".sub('{format}','json')
+      path = "/api/v2/conversations/emails/{emailId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
 
       # query parameters
       query_params = {}
-      query_params[:'communicationType'] = opts[:'communication_type'] if opts[:'communication_type']
 
       # header parameters
       header_params = {}
@@ -2309,35 +2346,38 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'ConversationEntityListing')
+        :return_type => 'EmailConversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails_email_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create Fax Conversation
+    # Get conversation messages
     # 
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [FaxSendRequest] :body Fax
-    # @return [FaxSendResponse]
-    def post_faxes(opts = {})
-      data, status_code, headers = post_faxes_with_http_info(opts)
+    # @return [EmailMessageListing]
+    def get_emails_email_id_messages(email_id, opts = {})
+      data, status_code, headers = get_emails_email_id_messages_with_http_info(email_id, opts)
       return data
     end
 
-    # Create Fax Conversation
+    # Get conversation messages
     # 
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [FaxSendRequest] :body Fax
-    # @return [Array<(FaxSendResponse, Fixnum, Hash)>] FaxSendResponse data, response status code and response headers
-    def post_faxes_with_http_info(opts = {})
+    # @return [Array<(EmailMessageListing, Fixnum, Hash)>] EmailMessageListing data, response status code and response headers
+    def get_emails_email_id_messages_with_http_info(email_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_faxes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails_email_id_messages ..."
       end
       
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling get_emails_email_id_messages" if email_id.nil?
+      
       # resource path
-      path = "/api/v2/conversations/faxes".sub('{format}','json')
+      path = "/api/v2/conversations/emails/{emailId}/messages".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2357,48 +2397,50 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'FaxSendResponse')
+        :return_type => 'EmailMessageListing')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_faxes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails_email_id_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversation
+    # Send an email reply
     # 
-    # @param conversation_id conversation ID
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @return [Conversation]
-    def get_conversation_id_2(conversation_id, opts = {})
-      data, status_code, headers = get_conversation_id_2_with_http_info(conversation_id, opts)
+    # @option opts [EmailMessage] :body Reply
+    # @return [EmailMessage]
+    def post_emails_email_id_messages(email_id, opts = {})
+      data, status_code, headers = post_emails_email_id_messages_with_http_info(email_id, opts)
       return data
     end
 
-    # Get conversation
+    # Send an email reply
     # 
-    # @param conversation_id conversation ID
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def get_conversation_id_2_with_http_info(conversation_id, opts = {})
+    # @option opts [EmailMessage] :body Reply
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def post_emails_email_id_messages_with_http_info(email_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_2 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_emails_email_id_messages ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_2" if conversation_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling post_emails_email_id_messages" if email_id.nil?
       
       # resource path
-      path = "/api/v2/conversations/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/messages".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2418,55 +2460,48 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Conversation')
+        :return_type => 'EmailMessage')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_2\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_emails_email_id_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update a participant.
-    # Update conversation participant.
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # Get conversation draft reply
+    # 
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantRequest] :body 
-    # @return [nil]
-    def patch_conversation_id_participants_participant_id(conversation_id, participant_id, opts = {})
-      patch_conversation_id_participants_participant_id_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @return [EmailMessage]
+    def get_emails_email_id_messages_draft(email_id, opts = {})
+      data, status_code, headers = get_emails_email_id_messages_draft_with_http_info(email_id, opts)
+      return data
     end
 
-    # Update a participant.
-    # Update conversation participant.
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # Get conversation draft reply
+    # 
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversation_id_participants_participant_id_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def get_emails_email_id_messages_draft_with_http_info(email_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_conversation_id_participants_participant_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails_email_id_messages_draft ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_conversation_id_participants_participant_id" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_conversation_id_participants_participant_id" if participant_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling get_emails_email_id_messages_draft" if email_id.nil?
       
       # resource path
-      path = "/api/v2/conversations/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/messages/draft".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2486,54 +2521,50 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'EmailMessage')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails_email_id_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation draft reply
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
-    # @return [nil]
-    def patch_conversation_id_participants_participant_id_attributes(conversation_id, participant_id, opts = {})
-      patch_conversation_id_participants_participant_id_attributes_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @option opts [EmailMessage] :body Draft
+    # @return [EmailMessage]
+    def put_emails_email_id_messages_draft(email_id, opts = {})
+      data, status_code, headers = put_emails_email_id_messages_draft_with_http_info(email_id, opts)
+      return data
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation draft reply
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversation_id_participants_participant_id_attributes_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [EmailMessage] :body Draft
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def put_emails_email_id_messages_draft_with_http_info(email_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_conversation_id_participants_participant_id_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#put_emails_email_id_messages_draft ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_conversation_id_participants_participant_id_attributes" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_conversation_id_participants_participant_id_attributes" if participant_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling put_emails_email_id_messages_draft" if email_id.nil?
       
       # resource path
-      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/messages/draft".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2557,640 +2588,52 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:PUT, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'EmailMessage')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#put_emails_email_id_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create a new callback for the specified participant on the conversation.
+    # Delete attachment from draft
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param attachment_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [CreateCallbackCommand] :body 
-    # @return [nil]
-    def post_conversation_id_participants_participant_id_callbacks(conversation_id, participant_id, opts = {})
-      post_conversation_id_participants_participant_id_callbacks_with_http_info(conversation_id, participant_id, opts)
-      return nil
+    # @return [String]
+    def delete_emails_email_id_messages_draft_attachments_attachment_id(email_id, attachment_id, opts = {})
+      data, status_code, headers = delete_emails_email_id_messages_draft_attachments_attachment_id_with_http_info(email_id, attachment_id, opts)
+      return data
     end
 
-    # Create a new callback for the specified participant on the conversation.
+    # Delete attachment from draft
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param attachment_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [CreateCallbackCommand] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_conversation_id_participants_participant_id_callbacks_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
+    def delete_emails_email_id_messages_draft_attachments_attachment_id_with_http_info(email_id, attachment_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants_participant_id_callbacks ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#delete_emails_email_id_messages_draft_attachments_attachment_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants_participant_id_callbacks" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants_participant_id_callbacks" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/callbacks".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants_participant_id_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Replace this participant with the specified user and/or address
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
-    # @return [nil]
-    def post_conversation_id_participants_participant_id_replace(conversation_id, participant_id, opts = {})
-      post_conversation_id_participants_participant_id_replace_with_http_info(conversation_id, participant_id, opts)
-      return nil
-    end
-
-    # Replace this participant with the specified user and/or address
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_conversation_id_participants_participant_id_replace_with_http_info(conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants_participant_id_replace ..."
-      end
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants_participant_id_replace" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants_participant_id_replace" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get the wrap-up for this conversation participant.
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [WrapupCode]
-    def get_conversation_id_participants_participant_id_wrapup(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_participants_participant_id_wrapup_with_http_info(conversation_id, participant_id, opts)
-      return data
-    end
-
-    # Get the wrap-up for this conversation participant.
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_conversation_id_participants_participant_id_wrapup_with_http_info(conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_participants_participant_id_wrapup ..."
-      end
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_participants_participant_id_wrapup" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_participants_participant_id_wrapup" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'WrapupCode')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get list of wrapup codes for this conversation participant
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @return [WrapupCode]
-    def get_conversation_id_participants_participant_id_wrapupcodes(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_participants_participant_id_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
-      return data
-    end
-
-    # Get list of wrapup codes for this conversation participant
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_conversation_id_participants_participant_id_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_participants_participant_id_wrapupcodes ..."
-      end
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_participants_participant_id_wrapupcodes" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_participants_participant_id_wrapupcodes" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'WrapupCode')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get conversations
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @return [EmailConversationEntityListing]
-    def get_emails(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_emails_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return data
-    end
-
-    # Get conversations
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(EmailConversationEntityListing, Fixnum, Hash)>] EmailConversationEntityListing data, response status code and response headers
-    def get_emails_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails ..."
-      end
-      
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_emails" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_emails" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_emails" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_emails" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/emails".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'EmailConversationEntityListing')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Update conversation participant
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
-    # @return [nil]
-    def patch_participants_participant_id_2(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return nil
-    end
-
-    # Update conversation participant
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_2 ..."
-      end
-      
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling patch_participants_participant_id_2" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling patch_participants_participant_id_2" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_2" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_2" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/emails/participants/{participantId}".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_2\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Update the attributes on a conversation participant.
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
-    # @return [nil]
-    def patch_participants_participant_id_attributes_2(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_attributes_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return nil
-    end
-
-    # Update the attributes on a conversation participant.
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_attributes_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_attributes_2 ..."
-      end
-      
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling patch_participants_participant_id_attributes_2" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling patch_participants_participant_id_attributes_2" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_attributes_2" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_attributes_2" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/emails/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_attributes_2\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Replace this participant with the specified user and/or address
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
-    # @return [nil]
-    def post_participants_participant_id_replace_2(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      post_participants_participant_id_replace_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return nil
-    end
-
-    # Replace this participant with the specified user and/or address
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [TransferRequest] :body 
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_participants_participant_id_replace_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_participants_participant_id_replace_2 ..."
-      end
-      
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling post_participants_participant_id_replace_2" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling post_participants_participant_id_replace_2" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_participants_participant_id_replace_2" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_participants_participant_id_replace_2" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/emails/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:POST, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names)
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_participants_participant_id_replace_2\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get the wrap-up for this conversation participant.
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [WrapupCode]
-    def get_participants_participant_id_wrapup_2(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapup_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return data
-    end
-
-    # Get the wrap-up for this conversation participant.
-    # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapup_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapup_2 ..."
-      end
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling delete_emails_email_id_messages_draft_attachments_attachment_id" if email_id.nil?
       
       # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_participants_participant_id_wrapup_2" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_participants_participant_id_wrapup_2" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapup_2" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapup_2" if participant_id.nil?
+      fail "Missing the required parameter 'attachment_id' when calling delete_emails_email_id_messages_draft_attachments_attachment_id" if attachment_id.nil?
       
       # resource path
-      path = "/api/v2/emails/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/messages/draft/attachments/{attachmentId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'attachmentId' + '}', attachment_id.to_s)
 
       # query parameters
       query_params = {}
-      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
 
       # header parameters
       header_params = {}
@@ -3211,59 +2654,49 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:DELETE, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'WrapupCode')
+        :return_type => 'String')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapup_2\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#delete_emails_email_id_messages_draft_attachments_attachment_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get list of wrapup codes for this conversation participant
+    # Get conversation message
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param message_id 
     # @param [Hash] opts the optional parameters
-    # @return [WrapupCode]
-    def get_participants_participant_id_wrapupcodes_2(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapupcodes_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
+    # @return [EmailMessage]
+    def get_emails_email_id_messages_message_id(email_id, message_id, opts = {})
+      data, status_code, headers = get_emails_email_id_messages_message_id_with_http_info(email_id, message_id, opts)
       return data
     end
 
-    # Get list of wrapup codes for this conversation participant
+    # Get conversation message
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param message_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapupcodes_2_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
+    def get_emails_email_id_messages_message_id_with_http_info(email_id, message_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapupcodes_2 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails_email_id_messages_message_id ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_participants_participant_id_wrapupcodes_2" if attachment_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling get_emails_email_id_messages_message_id" if email_id.nil?
       
       # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_participants_participant_id_wrapupcodes_2" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapupcodes_2" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapupcodes_2" if participant_id.nil?
+      fail "Missing the required parameter 'message_id' when calling get_emails_email_id_messages_message_id" if message_id.nil?
       
       # resource path
-      path = "/api/v2/emails/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/messages/{messageId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3293,53 +2726,45 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'WrapupCode')
+        :return_type => 'EmailMessage')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapupcodes_2\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails_email_id_messages_message_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get email conversation
+    # Update conversation participant
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [EmailConversation]
-    def get_conversation_id_3(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_3_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return data
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [nil]
+    def patch_emails_email_id_participants_participant_id(email_id, participant_id, opts = {})
+      patch_emails_email_id_participants_participant_id_with_http_info(email_id, participant_id, opts)
+      return nil
     end
 
-    # Get email conversation
+    # Update conversation participant
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EmailConversation, Fixnum, Hash)>] EmailConversation data, response status code and response headers
-    def get_conversation_id_3_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_emails_email_id_participants_participant_id_with_http_info(email_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_3 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_emails_email_id_participants_participant_id ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_conversation_id_3" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_conversation_id_3" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_3" if conversation_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling patch_emails_email_id_participants_participant_id" if email_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_3" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_emails_email_id_participants_participant_id" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/emails/{conversationId}".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3359,63 +2784,54 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'EmailConversation')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_3\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_emails_email_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversation messages
+    # Update the attributes on a conversation participant.
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [EmailMessageListing]
-    def get_conversation_id_messages(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_messages_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return data
+    # @option opts [ParticipantAttributes] :body 
+    # @return [nil]
+    def patch_emails_email_id_participants_participant_id_attributes(email_id, participant_id, opts = {})
+      patch_emails_email_id_participants_participant_id_attributes_with_http_info(email_id, participant_id, opts)
+      return nil
     end
 
-    # Get conversation messages
+    # Update the attributes on a conversation participant.
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EmailMessageListing, Fixnum, Hash)>] EmailMessageListing data, response status code and response headers
-    def get_conversation_id_messages_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @option opts [ParticipantAttributes] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_emails_email_id_participants_participant_id_attributes_with_http_info(email_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_messages ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_emails_email_id_participants_participant_id_attributes ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_conversation_id_messages" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_conversation_id_messages" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_messages" if conversation_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling patch_emails_email_id_participants_participant_id_attributes" if email_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_messages" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_emails_email_id_participants_participant_id_attributes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/emails/{conversationId}/messages".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3435,65 +2851,54 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'EmailMessageListing')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_emails_email_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Send an email reply
+    # Replace this participant with the specified user and/or address
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [EmailMessage] :body Reply
-    # @return [EmailMessage]
-    def post_conversation_id_messages(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = post_conversation_id_messages_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
-      return data
+    # @option opts [TransferRequest] :body 
+    # @return [nil]
+    def post_emails_email_id_participants_participant_id_replace(email_id, participant_id, opts = {})
+      post_emails_email_id_participants_participant_id_replace_with_http_info(email_id, participant_id, opts)
+      return nil
     end
 
-    # Send an email reply
+    # Replace this participant with the specified user and/or address
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [EmailMessage] :body Reply
-    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
-    def post_conversation_id_messages_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @option opts [TransferRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_emails_email_id_participants_participant_id_replace_with_http_info(email_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_messages ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_emails_email_id_participants_participant_id_replace ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling post_conversation_id_messages" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling post_conversation_id_messages" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_messages" if conversation_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling post_emails_email_id_participants_participant_id_replace" if email_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_messages" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_emails_email_id_participants_participant_id_replace" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/emails/{conversationId}/messages".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3522,57 +2927,49 @@ module PureCloud
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'EmailMessage')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_emails_email_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversation draft reply
+    # Get the wrap-up for this conversation participant.
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [EmailMessage]
-    def get_conversation_id_messages_draft(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_messages_draft_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [WrapupCode]
+    def get_emails_email_id_participants_participant_id_wrapup(email_id, participant_id, opts = {})
+      data, status_code, headers = get_emails_email_id_participants_participant_id_wrapup_with_http_info(email_id, participant_id, opts)
       return data
     end
 
-    # Get conversation draft reply
+    # Get the wrap-up for this conversation participant.
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
-    def get_conversation_id_messages_draft_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
+    def get_emails_email_id_participants_participant_id_wrapup_with_http_info(email_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_messages_draft ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails_email_id_participants_participant_id_wrapup ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_conversation_id_messages_draft" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_conversation_id_messages_draft" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_messages_draft" if conversation_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling get_emails_email_id_participants_participant_id_wrapup" if email_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_messages_draft" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_emails_email_id_participants_participant_id_wrapup" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/emails/{conversationId}/messages/draft".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
 
       # header parameters
       header_params = {}
@@ -3599,55 +2996,43 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EmailMessage')
+        :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails_email_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update conversation draft reply
+    # Get list of wrapup codes for this conversation participant
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [EmailMessage] :body Draft
-    # @return [EmailMessage]
-    def put_conversation_id_messages_draft(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = put_conversation_id_messages_draft_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
+    # @return [WrapupCode]
+    def get_emails_email_id_participants_participant_id_wrapupcodes(email_id, participant_id, opts = {})
+      data, status_code, headers = get_emails_email_id_participants_participant_id_wrapupcodes_with_http_info(email_id, participant_id, opts)
       return data
     end
 
-    # Update conversation draft reply
+    # Get list of wrapup codes for this conversation participant
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param email_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
-    # @option opts [EmailMessage] :body Draft
-    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
-    def put_conversation_id_messages_draft_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
+    def get_emails_email_id_participants_participant_id_wrapupcodes_with_http_info(email_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#put_conversation_id_messages_draft ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_emails_email_id_participants_participant_id_wrapupcodes ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling put_conversation_id_messages_draft" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling put_conversation_id_messages_draft" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling put_conversation_id_messages_draft" if conversation_id.nil?
+      # verify the required parameter 'email_id' is set
+      fail "Missing the required parameter 'email_id' when calling get_emails_email_id_participants_participant_id_wrapupcodes" if email_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling put_conversation_id_messages_draft" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_emails_email_id_participants_participant_id_wrapupcodes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/emails/{conversationId}/messages/draft".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'emailId' + '}', email_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3667,63 +3052,45 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = nil
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PUT, path,
+      data, status_code, headers = @api_client.call_api(:GET, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EmailMessage')
+        :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#put_conversation_id_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_emails_email_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Delete attachment from draft
+    # Create Fax Conversation
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [String]
-    def delete_conversation_id_messages_draft_attachments_attachment_id(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = delete_conversation_id_messages_draft_attachments_attachment_id_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
+    # @option opts [FaxSendRequest] :body Fax
+    # @return [FaxSendResponse]
+    def post_faxes(opts = {})
+      data, status_code, headers = post_faxes_with_http_info(opts)
       return data
     end
 
-    # Delete attachment from draft
+    # Create Fax Conversation
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
-    def delete_conversation_id_messages_draft_attachments_attachment_id_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @option opts [FaxSendRequest] :body Fax
+    # @return [Array<(FaxSendResponse, Fixnum, Hash)>] FaxSendResponse data, response status code and response headers
+    def post_faxes_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#delete_conversation_id_messages_draft_attachments_attachment_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_faxes ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling delete_conversation_id_messages_draft_attachments_attachment_id" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling delete_conversation_id_messages_draft_attachments_attachment_id" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling delete_conversation_id_messages_draft_attachments_attachment_id" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling delete_conversation_id_messages_draft_attachments_attachment_id" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/emails/{conversationId}/messages/draft/attachments/{attachmentId}".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/faxes".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -3743,63 +3110,43 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:DELETE, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'String')
+        :return_type => 'FaxSendResponse')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#delete_conversation_id_messages_draft_attachments_attachment_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_faxes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversation message
+    # Get recent video conversations
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [EmailMessage]
-    def get_conversation_id_messages_message_id(attachment_id, message_id, conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_messages_message_id_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts)
+    # @return [VideoConversationEntityListing]
+    def get_videos(opts = {})
+      data, status_code, headers = get_videos_with_http_info(opts)
       return data
     end
 
-    # Get conversation message
+    # Get recent video conversations
     # 
-    # @param attachment_id attachment ID
-    # @param message_id message ID
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EmailMessage, Fixnum, Hash)>] EmailMessage data, response status code and response headers
-    def get_conversation_id_messages_message_id_with_http_info(attachment_id, message_id, conversation_id, participant_id, opts = {})
+    # @return [Array<(VideoConversationEntityListing, Fixnum, Hash)>] VideoConversationEntityListing data, response status code and response headers
+    def get_videos_with_http_info(opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_messages_message_id ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_videos ..."
       end
       
-      # verify the required parameter 'attachment_id' is set
-      fail "Missing the required parameter 'attachment_id' when calling get_conversation_id_messages_message_id" if attachment_id.nil?
-      
-      # verify the required parameter 'message_id' is set
-      fail "Missing the required parameter 'message_id' when calling get_conversation_id_messages_message_id" if message_id.nil?
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_messages_message_id" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_messages_message_id" if participant_id.nil?
-      
       # resource path
-      path = "/api/v2/emails/{conversationId}/messages/{messageId}".sub('{format}','json').sub('{' + 'attachmentId' + '}', attachment_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s).sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -3829,43 +3176,38 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EmailMessage')
+        :return_type => 'VideoConversationEntityListing')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_messages_message_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_videos\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversations
+    # Get video conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
     # @param [Hash] opts the optional parameters
-    # @return [SocialConversationEntityListing]
-    def get_socials(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_socials_with_http_info(conversation_id, participant_id, opts)
+    # @return [VideoConversation]
+    def get_videos_video_id(video_id, opts = {})
+      data, status_code, headers = get_videos_video_id_with_http_info(video_id, opts)
       return data
     end
 
-    # Get conversations
+    # Get video conversation
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
     # @param [Hash] opts the optional parameters
-    # @return [Array<(SocialConversationEntityListing, Fixnum, Hash)>] SocialConversationEntityListing data, response status code and response headers
-    def get_socials_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(VideoConversation, Fixnum, Hash)>] VideoConversation data, response status code and response headers
+    def get_videos_video_id_with_http_info(video_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_socials ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_videos_video_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_socials" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_socials" if participant_id.nil?
+      # verify the required parameter 'video_id' is set
+      fail "Missing the required parameter 'video_id' when calling get_videos_video_id" if video_id.nil?
       
       # resource path
-      path = "/api/v2/socials".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos/{videoId}".sub('{format}','json').sub('{' + 'videoId' + '}', video_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3895,45 +3237,45 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'SocialConversationEntityListing')
+        :return_type => 'VideoConversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_socials\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_videos_video_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [MediaParticipantRequest] :body 
     # @return [nil]
-    def patch_participants_participant_id_3(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_3_with_http_info(conversation_id, participant_id, opts)
+    def patch_videos_video_id_participants_participant_id(video_id, participant_id, opts = {})
+      patch_videos_video_id_participants_participant_id_with_http_info(video_id, participant_id, opts)
       return nil
     end
 
     # Update conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [MediaParticipantRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_3_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_videos_video_id_participants_participant_id_with_http_info(video_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_3 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_videos_video_id_participants_participant_id ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_3" if conversation_id.nil?
+      # verify the required parameter 'video_id' is set
+      fail "Missing the required parameter 'video_id' when calling patch_videos_video_id_participants_participant_id" if video_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_3" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_videos_video_id_participants_participant_id" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/socials/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos/{videoId}/participants/{participantId}".sub('{format}','json').sub('{' + 'videoId' + '}', video_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3964,43 +3306,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_3\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_videos_video_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def patch_participants_participant_id_attributes_3(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_attributes_3_with_http_info(conversation_id, participant_id, opts)
+    def patch_videos_video_id_participants_participant_id_attributes(video_id, participant_id, opts = {})
+      patch_videos_video_id_participants_participant_id_attributes_with_http_info(video_id, participant_id, opts)
       return nil
     end
 
     # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_attributes_3_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_videos_video_id_participants_participant_id_attributes_with_http_info(video_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_attributes_3 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_videos_video_id_participants_participant_id_attributes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_attributes_3" if conversation_id.nil?
+      # verify the required parameter 'video_id' is set
+      fail "Missing the required parameter 'video_id' when calling patch_videos_video_id_participants_participant_id_attributes" if video_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_attributes_3" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_videos_video_id_participants_participant_id_attributes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/socials/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos/{videoId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'videoId' + '}', video_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4031,43 +3373,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_attributes_3\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_videos_video_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [TransferRequest] :body 
     # @return [nil]
-    def post_participants_participant_id_replace_3(conversation_id, participant_id, opts = {})
-      post_participants_participant_id_replace_3_with_http_info(conversation_id, participant_id, opts)
+    def post_videos_video_id_participants_participant_id_replace(video_id, participant_id, opts = {})
+      post_videos_video_id_participants_participant_id_replace_with_http_info(video_id, participant_id, opts)
       return nil
     end
 
     # Replace this participant with the specified user and/or address
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [TransferRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_participants_participant_id_replace_3_with_http_info(conversation_id, participant_id, opts = {})
+    def post_videos_video_id_participants_participant_id_replace_with_http_info(video_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_participants_participant_id_replace_3 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_videos_video_id_participants_participant_id_replace ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_participants_participant_id_replace_3" if conversation_id.nil?
+      # verify the required parameter 'video_id' is set
+      fail "Missing the required parameter 'video_id' when calling post_videos_video_id_participants_participant_id_replace" if video_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_participants_participant_id_replace_3" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_videos_video_id_participants_participant_id_replace" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/socials/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos/{videoId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'videoId' + '}', video_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4098,43 +3440,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_participants_participant_id_replace_3\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_videos_video_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapup_3(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapup_3_with_http_info(conversation_id, participant_id, opts)
+    def get_videos_video_id_participants_participant_id_wrapup(video_id, participant_id, opts = {})
+      data, status_code, headers = get_videos_video_id_participants_participant_id_wrapup_with_http_info(video_id, participant_id, opts)
       return data
     end
 
     # Get the wrap-up for this conversation participant.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapup_3_with_http_info(conversation_id, participant_id, opts = {})
+    def get_videos_video_id_participants_participant_id_wrapup_with_http_info(video_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapup_3 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_videos_video_id_participants_participant_id_wrapup ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapup_3" if conversation_id.nil?
+      # verify the required parameter 'video_id' is set
+      fail "Missing the required parameter 'video_id' when calling get_videos_video_id_participants_participant_id_wrapup" if video_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapup_3" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_videos_video_id_participants_participant_id_wrapup" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/socials/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos/{videoId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'videoId' + '}', video_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4167,41 +3509,41 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapup_3\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_videos_video_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapupcodes_3(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapupcodes_3_with_http_info(conversation_id, participant_id, opts)
+    def get_videos_video_id_participants_participant_id_wrapupcodes(video_id, participant_id, opts = {})
+      data, status_code, headers = get_videos_video_id_participants_participant_id_wrapupcodes_with_http_info(video_id, participant_id, opts)
       return data
     end
 
     # Get list of wrapup codes for this conversation participant
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
+    # @param video_id 
+    # @param participant_id 
     # @param [Hash] opts the optional parameters
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapupcodes_3_with_http_info(conversation_id, participant_id, opts = {})
+    def get_videos_video_id_participants_participant_id_wrapupcodes_with_http_info(video_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapupcodes_3 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_videos_video_id_participants_participant_id_wrapupcodes ..."
       end
       
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapupcodes_3" if conversation_id.nil?
+      # verify the required parameter 'video_id' is set
+      fail "Missing the required parameter 'video_id' when calling get_videos_video_id_participants_participant_id_wrapupcodes" if video_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapupcodes_3" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_videos_video_id_participants_participant_id_wrapupcodes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/socials/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/videos/{videoId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'videoId' + '}', video_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4233,41 +3575,36 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapupcodes_3\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_videos_video_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get social conversation
+    # Get conversation
     # 
     # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [SocialConversation]
-    def get_conversation_id_4(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_4_with_http_info(conversation_id, participant_id, opts)
+    # @return [Conversation]
+    def get_conversation_id(conversation_id, opts = {})
+      data, status_code, headers = get_conversation_id_with_http_info(conversation_id, opts)
       return data
     end
 
-    # Get social conversation
+    # Get conversation
     # 
     # @param conversation_id conversation ID
-    # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(SocialConversation, Fixnum, Hash)>] SocialConversation data, response status code and response headers
-    def get_conversation_id_4_with_http_info(conversation_id, participant_id, opts = {})
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def get_conversation_id_with_http_info(conversation_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_4 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_4" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_4" if participant_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id" if conversation_id.nil?
       
       # resource path
-      path = "/api/v2/socials/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4297,43 +3634,45 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'SocialConversation')
+        :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_4\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get conversations
-    # 
+    # Update a participant.
+    # Update conversation participant.
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [VideoConversationEntityListing]
-    def get_videos(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_videos_with_http_info(conversation_id, participant_id, opts)
-      return data
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [nil]
+    def patch_conversation_id_participants_participant_id(conversation_id, participant_id, opts = {})
+      patch_conversation_id_participants_participant_id_with_http_info(conversation_id, participant_id, opts)
+      return nil
     end
 
-    # Get conversations
-    # 
+    # Update a participant.
+    # Update conversation participant.
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(VideoConversationEntityListing, Fixnum, Hash)>] VideoConversationEntityListing data, response status code and response headers
-    def get_videos_with_http_info(conversation_id, participant_id, opts = {})
+    # @option opts [MediaParticipantRequest] :body 
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversation_id_participants_participant_id_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_videos ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_conversation_id_participants_participant_id ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_videos" if conversation_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling patch_conversation_id_participants_participant_id" if conversation_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_videos" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_conversation_id_participants_participant_id" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/videos".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4353,55 +3692,54 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
+      data, status_code, headers = @api_client.call_api(:PATCH, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'VideoConversationEntityListing')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_videos\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_id_participants_participant_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update conversation participant
+    # Update the attributes on a conversation participant.
     # 
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
+    # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def patch_participants_participant_id_4(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_4_with_http_info(conversation_id, participant_id, opts)
+    def patch_conversation_id_participants_participant_id_attributes(conversation_id, participant_id, opts = {})
+      patch_conversation_id_participants_participant_id_attributes_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
-    # Update conversation participant
+    # Update the attributes on a conversation participant.
     # 
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
+    # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_4_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_conversation_id_participants_participant_id_attributes_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_4 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_conversation_id_participants_participant_id_attributes ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_4" if conversation_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling patch_conversation_id_participants_participant_id_attributes" if conversation_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_4" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling patch_conversation_id_participants_participant_id_attributes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/videos/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4432,43 +3770,43 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_4\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_id_participants_participant_id_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update the attributes on a conversation participant.
+    # Create a new callback for the specified participant on the conversation.
     # 
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
+    # @option opts [CreateCallbackCommand] :body 
     # @return [nil]
-    def patch_participants_participant_id_attributes_4(conversation_id, participant_id, opts = {})
-      patch_participants_participant_id_attributes_4_with_http_info(conversation_id, participant_id, opts)
+    def post_conversation_id_participants_participant_id_callbacks(conversation_id, participant_id, opts = {})
+      post_conversation_id_participants_participant_id_callbacks_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
-    # Update the attributes on a conversation participant.
+    # Create a new callback for the specified participant on the conversation.
     # 
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
+    # @option opts [CreateCallbackCommand] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_participants_participant_id_attributes_4_with_http_info(conversation_id, participant_id, opts = {})
+    def post_conversation_id_participants_participant_id_callbacks_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#patch_participants_participant_id_attributes_4 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants_participant_id_callbacks ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling patch_participants_participant_id_attributes_4" if conversation_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants_participant_id_callbacks" if conversation_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling patch_participants_participant_id_attributes_4" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants_participant_id_callbacks" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/videos/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/callbacks".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4492,14 +3830,14 @@ module PureCloud
       
 
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PATCH, path,
+      data, status_code, headers = @api_client.call_api(:POST, path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_participants_participant_id_attributes_4\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants_participant_id_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -4511,8 +3849,8 @@ module PureCloud
     # @param [Hash] opts the optional parameters
     # @option opts [TransferRequest] :body 
     # @return [nil]
-    def post_participants_participant_id_replace_4(conversation_id, participant_id, opts = {})
-      post_participants_participant_id_replace_4_with_http_info(conversation_id, participant_id, opts)
+    def post_conversation_id_participants_participant_id_replace(conversation_id, participant_id, opts = {})
+      post_conversation_id_participants_participant_id_replace_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
@@ -4523,19 +3861,19 @@ module PureCloud
     # @param [Hash] opts the optional parameters
     # @option opts [TransferRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def post_participants_participant_id_replace_4_with_http_info(conversation_id, participant_id, opts = {})
+    def post_conversation_id_participants_participant_id_replace_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#post_participants_participant_id_replace_4 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#post_conversation_id_participants_participant_id_replace ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling post_participants_participant_id_replace_4" if conversation_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling post_conversation_id_participants_participant_id_replace" if conversation_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling post_participants_participant_id_replace_4" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling post_conversation_id_participants_participant_id_replace" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/videos/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4566,7 +3904,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#post_participants_participant_id_replace_4\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_id_participants_participant_id_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -4578,8 +3916,8 @@ module PureCloud
     # @param [Hash] opts the optional parameters
     # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapup_4(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapup_4_with_http_info(conversation_id, participant_id, opts)
+    def get_conversation_id_participants_participant_id_wrapup(conversation_id, participant_id, opts = {})
+      data, status_code, headers = get_conversation_id_participants_participant_id_wrapup_with_http_info(conversation_id, participant_id, opts)
       return data
     end
 
@@ -4590,19 +3928,19 @@ module PureCloud
     # @param [Hash] opts the optional parameters
     # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapup_4_with_http_info(conversation_id, participant_id, opts = {})
+    def get_conversation_id_participants_participant_id_wrapup_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapup_4 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_participants_participant_id_wrapup ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapup_4" if conversation_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_participants_participant_id_wrapup" if conversation_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapup_4" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_participants_participant_id_wrapup" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/videos/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4635,7 +3973,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapup_4\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_participants_participant_id_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -4646,8 +3984,8 @@ module PureCloud
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [WrapupCode]
-    def get_participants_participant_id_wrapupcodes_4(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_participants_participant_id_wrapupcodes_4_with_http_info(conversation_id, participant_id, opts)
+    def get_conversation_id_participants_participant_id_wrapupcodes(conversation_id, participant_id, opts = {})
+      data, status_code, headers = get_conversation_id_participants_participant_id_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
       return data
     end
 
@@ -4657,19 +3995,19 @@ module PureCloud
     # @param participant_id participant ID
     # @param [Hash] opts the optional parameters
     # @return [Array<(WrapupCode, Fixnum, Hash)>] WrapupCode data, response status code and response headers
-    def get_participants_participant_id_wrapupcodes_4_with_http_info(conversation_id, participant_id, opts = {})
+    def get_conversation_id_participants_participant_id_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_participants_participant_id_wrapupcodes_4 ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_participants_participant_id_wrapupcodes ..."
       end
       
       # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_participants_participant_id_wrapupcodes_4" if conversation_id.nil?
+      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_participants_participant_id_wrapupcodes" if conversation_id.nil?
       
       # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_participants_participant_id_wrapupcodes_4" if participant_id.nil?
+      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_participants_participant_id_wrapupcodes" if participant_id.nil?
       
       # resource path
-      path = "/api/v2/videos/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4701,73 +4039,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'WrapupCode')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_participants_participant_id_wrapupcodes_4\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Get video conversation
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @return [VideoConversation]
-    def get_conversation_id_5(conversation_id, participant_id, opts = {})
-      data, status_code, headers = get_conversation_id_5_with_http_info(conversation_id, participant_id, opts)
-      return data
-    end
-
-    # Get video conversation
-    # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param [Hash] opts the optional parameters
-    # @return [Array<(VideoConversation, Fixnum, Hash)>] VideoConversation data, response status code and response headers
-    def get_conversation_id_5_with_http_info(conversation_id, participant_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi#get_conversation_id_5 ..."
-      end
-      
-      # verify the required parameter 'conversation_id' is set
-      fail "Missing the required parameter 'conversation_id' when calling get_conversation_id_5" if conversation_id.nil?
-      
-      # verify the required parameter 'participant_id' is set
-      fail "Missing the required parameter 'participant_id' when calling get_conversation_id_5" if participant_id.nil?
-      
-      # resource path
-      path = "/api/v2/videos/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'VideoConversation')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_5\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_id_participants_participant_id_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end