purecloud 0.27.0 → 0.28.0

data/lib/purecloud/api/response_management_api.rb

@@ -31,7 +31,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/responsemanagement/libraries".sub('{format}','json')
+      path = "/api/v2/responsemanagement/libraries".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -91,7 +91,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/responsemanagement/libraries".sub('{format}','json')
+      path = "/api/v2/responsemanagement/libraries".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -152,7 +152,7 @@ module PureCloud
       fail "Missing the required parameter 'library_id' when calling get_libraries_library_id" if library_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/libraries/{libraryId}".sub('{format}','json').sub('{' + 'libraryId' + '}', library_id.to_s)
+      path = "/api/v2/responsemanagement/libraries/{libraryId}".sub('{format}','json').sub('{' + 'libraryId' + '}', library_id.to_s)
 
       # query parameters
       query_params = {}
@@ -215,7 +215,7 @@ module PureCloud
       fail "Missing the required parameter 'library_id' when calling put_libraries_library_id" if library_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/libraries/{libraryId}".sub('{format}','json').sub('{' + 'libraryId' + '}', library_id.to_s)
+      path = "/api/v2/responsemanagement/libraries/{libraryId}".sub('{format}','json').sub('{' + 'libraryId' + '}', library_id.to_s)
 
       # query parameters
       query_params = {}
@@ -276,7 +276,7 @@ module PureCloud
       fail "Missing the required parameter 'library_id' when calling delete_libraries_library_id" if library_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/libraries/{libraryId}".sub('{format}','json').sub('{' + 'libraryId' + '}', library_id.to_s)
+      path = "/api/v2/responsemanagement/libraries/{libraryId}".sub('{format}','json').sub('{' + 'libraryId' + '}', library_id.to_s)
 
       # query parameters
       query_params = {}
@@ -340,7 +340,7 @@ module PureCloud
       fail "Missing the required parameter 'library_id' when calling get_responses" if library_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/responses".sub('{format}','json')
+      path = "/api/v2/responsemanagement/responses".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -401,7 +401,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/responsemanagement/responses".sub('{format}','json')
+      path = "/api/v2/responsemanagement/responses".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -459,7 +459,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/responsemanagement/responses/query".sub('{format}','json')
+      path = "/api/v2/responsemanagement/responses/query".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -520,7 +520,7 @@ module PureCloud
       fail "Missing the required parameter 'response_id' when calling get_responses_response_id" if response_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/responses/{responseId}".sub('{format}','json').sub('{' + 'responseId' + '}', response_id.to_s)
+      path = "/api/v2/responsemanagement/responses/{responseId}".sub('{format}','json').sub('{' + 'responseId' + '}', response_id.to_s)
 
       # query parameters
       query_params = {}
@@ -583,7 +583,7 @@ module PureCloud
       fail "Missing the required parameter 'response_id' when calling put_responses_response_id" if response_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/responses/{responseId}".sub('{format}','json').sub('{' + 'responseId' + '}', response_id.to_s)
+      path = "/api/v2/responsemanagement/responses/{responseId}".sub('{format}','json').sub('{' + 'responseId' + '}', response_id.to_s)
 
       # query parameters
       query_params = {}
@@ -644,7 +644,7 @@ module PureCloud
       fail "Missing the required parameter 'response_id' when calling delete_responses_response_id" if response_id.nil?
       
       # resource path
-      path = "/api/v1/responsemanagement/responses/{responseId}".sub('{format}','json').sub('{' + 'responseId' + '}', response_id.to_s)
+      path = "/api/v2/responsemanagement/responses/{responseId}".sub('{format}','json').sub('{' + 'responseId' + '}', response_id.to_s)
 
       # query parameters
       query_params = {}

data/lib/purecloud/api/routing_api.rb

@@ -8,6 +8,64 @@ module PureCloud
       @api_client = api_client
     end
 
+    # Query for queue observations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [ObservationQuery] :body query
+    # @return [ObservationQueryResponse]
+    def post_queues_observations_query(opts = {})
+      data, status_code, headers = post_queues_observations_query_with_http_info(opts)
+      return data
+    end
+
+    # Query for queue observations
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [ObservationQuery] :body query
+    # @return [Array<(ObservationQueryResponse, Fixnum, Hash)>] ObservationQueryResponse data, response status code and response headers
+    def post_queues_observations_query_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: RoutingApi#post_queues_observations_query ..."
+      end
+      
+      # resource path
+      path = "/api/v2/analytics/queues/observations/query".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'ObservationQueryResponse')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: RoutingApi#post_queues_observations_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Get domains
     # 
     # @param [Hash] opts the optional parameters
@@ -27,7 +85,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/email/domains".sub('{format}','json')
+      path = "/api/v2/routing/email/domains".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -85,7 +143,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/email/domains".sub('{format}','json')
+      path = "/api/v2/routing/email/domains".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -146,7 +204,7 @@ module PureCloud
       fail "Missing the required parameter 'domain' when calling get_email_domains_domain_routes" if domain.nil?
       
       # resource path
-      path = "/api/v1/routing/email/domains/{domain}/routes".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s)
+      path = "/api/v2/routing/email/domains/{domain}/routes".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s)
 
       # query parameters
       query_params = {}
@@ -209,7 +267,7 @@ module PureCloud
       fail "Missing the required parameter 'domain' when calling post_email_domains_domain_routes" if domain.nil?
       
       # resource path
-      path = "/api/v1/routing/email/domains/{domain}/routes".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s)
+      path = "/api/v2/routing/email/domains/{domain}/routes".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s)
 
       # query parameters
       query_params = {}
@@ -275,7 +333,7 @@ module PureCloud
       fail "Missing the required parameter 'id' when calling get_email_domains_domain_routes_id" if id.nil?
       
       # resource path
-      path = "/api/v1/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)
+      path = "/api/v2/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)
 
       # query parameters
       query_params = {}
@@ -343,7 +401,7 @@ module PureCloud
       fail "Missing the required parameter 'id' when calling put_email_domains_domain_routes_id" if id.nil?
       
       # resource path
-      path = "/api/v1/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)
+      path = "/api/v2/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)
 
       # query parameters
       query_params = {}
@@ -409,7 +467,7 @@ module PureCloud
       fail "Missing the required parameter 'id' when calling delete_email_domains_domain_routes_id" if id.nil?
       
       # resource path
-      path = "/api/v1/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)
+      path = "/api/v2/routing/email/domains/{domain}/routes/{id}".sub('{format}','json').sub('{' + 'domain' + '}', domain.to_s).sub('{' + 'id' + '}', id.to_s)
 
       # query parameters
       query_params = {}
@@ -470,7 +528,7 @@ module PureCloud
       fail "Missing the required parameter 'id' when calling delete_email_domains_id" if id.nil?
       
       # resource path
-      path = "/api/v1/routing/email/domains/{id}".sub('{format}','json').sub('{' + 'id' + '}', id.to_s)
+      path = "/api/v2/routing/email/domains/{id}".sub('{format}','json').sub('{' + 'id' + '}', id.to_s)
 
       # query parameters
       query_params = {}
@@ -526,7 +584,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/email/setup".sub('{format}','json')
+      path = "/api/v2/routing/email/setup".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -592,7 +650,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/queues".sub('{format}','json')
+      path = "/api/v2/routing/queues".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -655,7 +713,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/queues".sub('{format}','json')
+      path = "/api/v2/routing/queues".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -716,7 +774,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -779,7 +837,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling put_queues_queue_id" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -842,7 +900,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling delete_queues_queue_id" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -906,7 +964,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_estimatedwaittime" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/estimatedwaittime".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/estimatedwaittime".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -944,157 +1002,6 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get members in a queue
-    # Get the list of members of a queue
-    # @param queue_id 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Integer] :page_size Page size
-    # @option opts [Integer] :page_number Page number
-    # @option opts [String] :user_id UserID
-    # @option opts [String] :status_id Status ID
-    # @option opts [BOOLEAN] :joined Joined
-    # @option opts [String] :expand expand
-    # @return [QueueMemberEntityListing]
-    def get_queues_queue_id_members(queue_id, opts = {})
-      data, status_code, headers = get_queues_queue_id_members_with_http_info(queue_id, opts)
-      return data
-    end
-
-    # Get members in a queue
-    # Get the list of members of a queue
-    # @param queue_id 
-    # @param [Hash] opts the optional parameters
-    # @option opts [Integer] :page_size Page size
-    # @option opts [Integer] :page_number Page number
-    # @option opts [String] :user_id UserID
-    # @option opts [String] :status_id Status ID
-    # @option opts [BOOLEAN] :joined Joined
-    # @option opts [String] :expand expand
-    # @return [Array<(QueueMemberEntityListing, Fixnum, Hash)>] QueueMemberEntityListing data, response status code and response headers
-    def get_queues_queue_id_members_with_http_info(queue_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: RoutingApi#get_queues_queue_id_members ..."
-      end
-      
-      # verify the required parameter 'queue_id' is set
-      fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_members" if queue_id.nil?
-      
-      if opts[:'expand'] && !['routingStatus'].include?(opts[:'expand'])
-        fail 'invalid value for "expand", must be one of routingStatus'
-      end
-      
-      # resource path
-      path = "/api/v1/routing/queues/{queueId}/members".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
-
-      # query parameters
-      query_params = {}
-      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
-      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
-      query_params[:'userId'] = opts[:'user_id'] if opts[:'user_id']
-      query_params[:'statusId'] = opts[:'status_id'] if opts[:'status_id']
-      query_params[:'joined'] = opts[:'joined'] if opts[:'joined']
-      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = nil
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'QueueMemberEntityListing')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: RoutingApi#get_queues_queue_id_members\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
-    # Join or unjoin a user to the queue.
-    # 
-    # @param queue_id Queue ID
-    # @param member_id Member/User ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [QueueMember] :body To join queue ~ \&quot;joined\&quot;:true
-    # @return [QueueMember]
-    def put_queues_queue_id_members_member_id(queue_id, member_id, opts = {})
-      data, status_code, headers = put_queues_queue_id_members_member_id_with_http_info(queue_id, member_id, opts)
-      return data
-    end
-
-    # Join or unjoin a user to the queue.
-    # 
-    # @param queue_id Queue ID
-    # @param member_id Member/User ID
-    # @param [Hash] opts the optional parameters
-    # @option opts [QueueMember] :body To join queue ~ \&quot;joined\&quot;:true
-    # @return [Array<(QueueMember, Fixnum, Hash)>] QueueMember data, response status code and response headers
-    def put_queues_queue_id_members_member_id_with_http_info(queue_id, member_id, opts = {})
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: RoutingApi#put_queues_queue_id_members_member_id ..."
-      end
-      
-      # verify the required parameter 'queue_id' is set
-      fail "Missing the required parameter 'queue_id' when calling put_queues_queue_id_members_member_id" if queue_id.nil?
-      
-      # verify the required parameter 'member_id' is set
-      fail "Missing the required parameter 'member_id' when calling put_queues_queue_id_members_member_id" if member_id.nil?
-      
-      # resource path
-      path = "/api/v1/routing/queues/{queueId}/members/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)
-
-      # query parameters
-      query_params = {}
-
-      # header parameters
-      header_params = {}
-
-      # HTTP header 'Accept' (if needed)
-      _header_accept = ['application/json']
-      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
-
-      # HTTP header 'Content-Type'
-      _header_content_type = ['application/json']
-      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
-
-      # form parameters
-      form_params = {}
-
-      # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
-      
-
-      auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:PUT, path,
-        :header_params => header_params,
-        :query_params => query_params,
-        :form_params => form_params,
-        :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'QueueMember')
-      if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: RoutingApi#put_queues_queue_id_members_member_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
-      end
-      return data, status_code, headers
-    end
-
     # Get the members of this queue
     # 
     # @param queue_id Queue ID
@@ -1129,7 +1036,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling get_queues_queue_id_users" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1199,7 +1106,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling post_queues_queue_id_users" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1263,7 +1170,7 @@ module PureCloud
       fail "Missing the required parameter 'queue_id' when calling patch_queues_queue_id_users" if queue_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1329,7 +1236,7 @@ module PureCloud
       fail "Missing the required parameter 'member_id' when calling delete_queues_queue_id_users_member_id" if member_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1397,7 +1304,7 @@ module PureCloud
       fail "Missing the required parameter 'member_id' when calling patch_queues_queue_id_users_member_id" if member_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1463,7 +1370,7 @@ module PureCloud
       fail "Missing the required parameter 'code_id' when calling get_queues_queue_id_wrapupcodes" if code_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1531,7 +1438,7 @@ module PureCloud
       fail "Missing the required parameter 'code_id' when calling post_queues_queue_id_wrapupcodes" if code_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1597,7 +1504,7 @@ module PureCloud
       fail "Missing the required parameter 'code_id' when calling delete_queues_queue_id_wrapupcodes_code_id" if code_id.nil?
       
       # resource path
-      path = "/api/v1/routing/queues/{queueId}/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)
+      path = "/api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1639,8 +1546,6 @@ module PureCloud
     # @param [Hash] opts the optional parameters
     # @option opts [Integer] :page_size Page size
     # @option opts [Integer] :page_number Page number
-    # @option opts [String] :sort_by Sort by
-    # @option opts [String] :name Name
     # @return [SkillEntityListing]
     def get_skills(opts = {})
       data, status_code, headers = get_skills_with_http_info(opts)
@@ -1652,8 +1557,6 @@ module PureCloud
     # @param [Hash] opts the optional parameters
     # @option opts [Integer] :page_size Page size
     # @option opts [Integer] :page_number Page number
-    # @option opts [String] :sort_by Sort by
-    # @option opts [String] :name Name
     # @return [Array<(SkillEntityListing, Fixnum, Hash)>] SkillEntityListing data, response status code and response headers
     def get_skills_with_http_info(opts = {})
       if @api_client.config.debugging
@@ -1661,14 +1564,12 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/skills".sub('{format}','json')
+      path = "/api/v2/routing/skills".sub('{format}','json')
 
       # query parameters
       query_params = {}
       query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
       query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
-      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
-      query_params[:'name'] = opts[:'name'] if opts[:'name']
 
       # header parameters
       header_params = {}
@@ -1702,6 +1603,249 @@ module PureCloud
       return data, status_code, headers
     end
 
+    # Create Skill
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [RoutingSkill] :body Skill
+    # @return [RoutingSkill]
+    def post_skills(opts = {})
+      data, status_code, headers = post_skills_with_http_info(opts)
+      return data
+    end
+
+    # Create Skill
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [RoutingSkill] :body Skill
+    # @return [Array<(RoutingSkill, Fixnum, Hash)>] RoutingSkill data, response status code and response headers
+    def post_skills_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: RoutingApi#post_skills ..."
+      end
+      
+      # resource path
+      path = "/api/v2/routing/skills".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingSkill')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: RoutingApi#post_skills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get Skill
+    # 
+    # @param skill_id Skill ID
+    # @param [Hash] opts the optional parameters
+    # @return [RoutingSkill]
+    def get_skills_skill_id(skill_id, opts = {})
+      data, status_code, headers = get_skills_skill_id_with_http_info(skill_id, opts)
+      return data
+    end
+
+    # Get Skill
+    # 
+    # @param skill_id Skill ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(RoutingSkill, Fixnum, Hash)>] RoutingSkill data, response status code and response headers
+    def get_skills_skill_id_with_http_info(skill_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: RoutingApi#get_skills_skill_id ..."
+      end
+      
+      # verify the required parameter 'skill_id' is set
+      fail "Missing the required parameter 'skill_id' when calling get_skills_skill_id" if skill_id.nil?
+      
+      # resource path
+      path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingSkill')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: RoutingApi#get_skills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update Skill
+    # 
+    # @param skill_id Skill ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [RoutingSkill] :body Skill
+    # @return [RoutingSkill]
+    def put_skills_skill_id(skill_id, opts = {})
+      data, status_code, headers = put_skills_skill_id_with_http_info(skill_id, opts)
+      return data
+    end
+
+    # Update Skill
+    # 
+    # @param skill_id Skill ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [RoutingSkill] :body Skill
+    # @return [Array<(RoutingSkill, Fixnum, Hash)>] RoutingSkill data, response status code and response headers
+    def put_skills_skill_id_with_http_info(skill_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: RoutingApi#put_skills_skill_id ..."
+      end
+      
+      # verify the required parameter 'skill_id' is set
+      fail "Missing the required parameter 'skill_id' when calling put_skills_skill_id" if skill_id.nil?
+      
+      # resource path
+      path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'RoutingSkill')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: RoutingApi#put_skills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete Skill
+    # 
+    # @param skill_id Skill ID
+    # @param [Hash] opts the optional parameters
+    # @return [String]
+    def delete_skills_skill_id(skill_id, opts = {})
+      data, status_code, headers = delete_skills_skill_id_with_http_info(skill_id, opts)
+      return data
+    end
+
+    # Delete Skill
+    # 
+    # @param skill_id Skill ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(String, Fixnum, Hash)>] String data, response status code and response headers
+    def delete_skills_skill_id_with_http_info(skill_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: RoutingApi#delete_skills_skill_id ..."
+      end
+      
+      # verify the required parameter 'skill_id' is set
+      fail "Missing the required parameter 'skill_id' when calling delete_skills_skill_id" if skill_id.nil?
+      
+      # resource path
+      path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      _header_accept = ['application/json']
+      _header_accept_result = @api_client.select_header_accept(_header_accept) and header_params['Accept'] = _header_accept_result
+
+      # HTTP header 'Content-Type'
+      _header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'String')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: RoutingApi#delete_skills_skill_id\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Get the utilization settings.
     # 
     # @param [Hash] opts the optional parameters
@@ -1721,7 +1865,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/utilization".sub('{format}','json')
+      path = "/api/v2/routing/utilization".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1779,7 +1923,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/utilization".sub('{format}','json')
+      path = "/api/v2/routing/utilization".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1835,7 +1979,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/utilization".sub('{format}','json')
+      path = "/api/v2/routing/utilization".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1897,7 +2041,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/wrapupcodes".sub('{format}','json')
+      path = "/api/v2/routing/wrapupcodes".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1958,7 +2102,7 @@ module PureCloud
       end
       
       # resource path
-      path = "/api/v1/routing/wrapupcodes".sub('{format}','json')
+      path = "/api/v2/routing/wrapupcodes".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2019,7 +2163,7 @@ module PureCloud
       fail "Missing the required parameter 'code_id' when calling get_wrapupcodes_code_id" if code_id.nil?
       
       # resource path
-      path = "/api/v1/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)
+      path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2082,7 +2226,7 @@ module PureCloud
       fail "Missing the required parameter 'code_id' when calling put_wrapupcodes_code_id" if code_id.nil?
       
       # resource path
-      path = "/api/v1/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)
+      path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2143,7 +2287,7 @@ module PureCloud
       fail "Missing the required parameter 'code_id' when calling delete_wrapupcodes_code_id" if code_id.nil?
       
       # resource path
-      path = "/api/v1/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)
+      path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)
 
       # query parameters
       query_params = {}