pinecall 0.0.1

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Files changed (56) hide show
  1. checksums.yaml +7 -0
  2. data/CHANGELOG.md +167 -0
  3. data/LICENSE +202 -0
  4. data/README.md +140 -0
  5. data/lib/pinecall/agent/author.rb +31 -0
  6. data/lib/pinecall/agent/config.rb +124 -0
  7. data/lib/pinecall/agent/doc.rb +73 -0
  8. data/lib/pinecall/agent/knowledge.rb +18 -0
  9. data/lib/pinecall/agent/searching.rb +33 -0
  10. data/lib/pinecall/agent/spec.rb +133 -0
  11. data/lib/pinecall/agent/state.rb +185 -0
  12. data/lib/pinecall/agent/tools.rb +119 -0
  13. data/lib/pinecall/agent.rb +160 -0
  14. data/lib/pinecall/blocks.rb +152 -0
  15. data/lib/pinecall/bridge.rb +239 -0
  16. data/lib/pinecall/call_world/answers.rb +61 -0
  17. data/lib/pinecall/call_world/room.rb +25 -0
  18. data/lib/pinecall/call_world.rb +175 -0
  19. data/lib/pinecall/client/agent.rb +179 -0
  20. data/lib/pinecall/client/call.rb +140 -0
  21. data/lib/pinecall/client/connection.rb +190 -0
  22. data/lib/pinecall/client/endpoints.rb +30 -0
  23. data/lib/pinecall/client/listeners.rb +42 -0
  24. data/lib/pinecall/client/observe.rb +109 -0
  25. data/lib/pinecall/client/rest.rb +61 -0
  26. data/lib/pinecall/client.rb +212 -0
  27. data/lib/pinecall/errors.rb +53 -0
  28. data/lib/pinecall/panel.rb +138 -0
  29. data/lib/pinecall/reading.rb +37 -0
  30. data/lib/pinecall/rules.rb +38 -0
  31. data/lib/pinecall/serve/held.rb +40 -0
  32. data/lib/pinecall/serve/loading.rb +102 -0
  33. data/lib/pinecall/serve/viewing.rb +40 -0
  34. data/lib/pinecall/serve.rb +169 -0
  35. data/lib/pinecall/testing.rb +190 -0
  36. data/lib/pinecall/version.rb +6 -0
  37. data/lib/pinecall/view.rb +70 -0
  38. data/lib/pinecall/wire/codec.rb +75 -0
  39. data/lib/pinecall/wire/enums.rb +104 -0
  40. data/lib/pinecall/wire/errors.rb +12 -0
  41. data/lib/pinecall/wire/reduce.rb +249 -0
  42. data/lib/pinecall/wire/registry.rb +168 -0
  43. data/lib/pinecall/wire/shapes.rb +33 -0
  44. data/lib/pinecall/wire/shapes_call_events.rb +137 -0
  45. data/lib/pinecall/wire/shapes_commands.rb +114 -0
  46. data/lib/pinecall/wire/shapes_config.rb +70 -0
  47. data/lib/pinecall/wire/shapes_doors.rb +96 -0
  48. data/lib/pinecall/wire/shapes_events.rb +358 -0
  49. data/lib/pinecall/wire/shapes_metrics.rb +109 -0
  50. data/lib/pinecall/wire/shapes_parts.rb +340 -0
  51. data/lib/pinecall/wire/state.rb +56 -0
  52. data/lib/pinecall/wire/validate.rb +154 -0
  53. data/lib/pinecall/wire.rb +43 -0
  54. data/lib/pinecall.rb +45 -0
  55. data/sig/pinecall.rbs +453 -0
  56. metadata +119 -0
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data/CHANGELOG.md ADDED
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+ # Changelog
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+
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+ Every change a person using this gem would notice. The format is
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+ [Keep a Changelog](https://keepachangelog.com/en/1.1.0/); nothing is versioned yet, because a
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+ version number is the human's call.
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+
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+ ## [Unreleased]
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+
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+ ## [0.0.1] — The first release: an agent as a Ruby class (2026-10-09)
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+
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+ ### Fixed
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+ - **The tutorial prints the prompt the gem sends**: the framework's rules and the channel's words
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+ are in English, and the `<channel>` block was missing. Its `Pinecall::Client` example no longer
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+ needs `PINECALL_URL`, which `pinecall link` writes only for a gateway other than Pinecall's.
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+ - **`pinecall start` drains a Ruby agent whole on Ctrl-C or a SIGTERM.** The CLI passes the signal on
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+ and closes the child's stdin together, and the serve entry took the second as "leave now": it
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+ closed the socket mid-drain, with tools still running. Only a second signal cuts a drain short,
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+ as in TypeScript; the drain line is printed. The serve entry no longer prints its own
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+ `answering on` line, which the CLI already says.
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+ - **Leaving after the socket closed is quiet.** When the gateway's socket closed just before the
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+ drain was asked, `pinecall test` and `chat` ended with `Pinecall::NotConnected: agent.drain: the
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+ gateway is not connected`; a drain with no socket has nothing to hand over, and says so.
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+ - **A judged call's score reaches the agent.** The runtime's `call.score` says which judge model
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+ gave it (`judged_by`), and the gem refused the field: `pinecall simulate --judge` and every
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+ judged call printed `CallScore has no field called judged_by` and dropped the score.
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+ - **`pinecall start`, `chat` and `test` see a Ruby agent register.** The serve entry's lines went
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+ to a pipe's buffered `$stdout` and reached the CLI only when the process left, so every verb
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+ that waits for `agent.registered` gave up after 30 seconds. Each line is flushed now.
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+ - **A voice call whose vendor fails over no longer stops the agent.** The runtime writes
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+ `vendor.switched` when a stage's fallback switches vendor, and the gem did not know the type: the
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+ socket raised `unknown event type` mid-call. `vendor.switched` and `spend.unusual` are in the
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+ wire now, both left to `call.on` and `client.on_any`.
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+
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+ ### Changed
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+ - **Breaking: the language is the world's, and the prompt says how to write for the channel** — as
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+ the TypeScript package's 0.9.19. `language :es` is refused at load (`pinecall agent set
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+ --language es`); the rules and protocols are English for every agent and tell the model to answer
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+ in the caller's language; the `identity` block gains `<channel>`: speech, a website's Markdown, or
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+ WhatsApp's formatting, by the call's channel and `medium`. `channel_rules false` leaves it out.
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+ `call.started.medium` is in the wire (the runtime sends it from this release on, and a gem without
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+ it refuses every call), on `CallWorld#medium` and `Client::Call#medium`; serve's `prompt` takes
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+ `--medium`. `language` is no longer in `agent.configure`.
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+ - **Breaking: no CLI, no console, no executable.** The verbs are the one `pinecall` CLI's (npm),
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+ the same for a Ruby project as for a TypeScript one, in the same layout
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+ (`agents/<slug>/agent.rb`): for `prompt`, `chat`, `test` and `start` it runs `Pinecall::Serve`.
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+ `exe/pinecall`, `bin/pinecall`, the vendored console and `pinecall ui`, `run`, `whoami`,
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+ `knowledge`, `memory`, `remember` and `keys` are gone, and so are `Client#knowledge`,
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+ `#memory_of`, `#memory` and `#provider_keys`: those doors are the CLI's verbs.
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+ - **Breaking: `Pinecall::Client.new` reads nothing from the environment.** It takes `url:`,
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+ `api_key:` and `env:` (`"production"` names production for a person's key); the serve entry
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+ reads `PINECALL_KEY`, and no other key variable is read anywhere.
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+ - **Breaking: a call opens in the state its `call.started` carries.** `Pinecall.mount` takes no
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+ `opening:`: the state a golden, a persona or a chat's `?state=` asked for rides the call, and the
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+ bridge applies it after `on_call` and before the first render. `Testing::Gateway#call_started`
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+ takes `state:`.
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+ - **No `pinecall-protocol` dependency.** The gem keeps the runtime's wire it speaks in
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+ `lib/pinecall/wire/` (`Pinecall::Wire`: the shapes, the validator, the codec, the reducer), held
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+ to the runtime's golden call log; `Pinecall::Protocol` is `Pinecall::Wire` and `ProtocolError` is
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+ `WireError`.
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+ - **Breaking: the class is code, the world is environment.** A class declares the contract — its
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+ `language`, `state` and `stage`, its `tool`s, `accepts`, its view — and nothing it runs on.
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+ `voice`, `llm`, `stt`, `greeting`, `hangup`, `says`, `hears`, `memory`, `record`, `knowledge`
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+ and `docs` in a class body now raise `DeclarationRefused` when the class loads, before a prompt
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+ is printed or a gateway is knocked at, naming the verb that sets each instead:
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+ `` `voice` is the world's now, not the class's: pinecall agent set --voice <name> — remove it
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+ from the class``. What to run instead, per world, with the Node CLI or the console's Settings:
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+ `pinecall agent set --voice | --llm | --stt | --greeting '…' (or --reply '…') | --hangup '…' |
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+ --record on|off`, `pinecall lexicon add <word> --say '…'` and `pinecall lexicon hear <word>`,
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+ `pinecall memory policy --remember '…' --forget '…'`, `pinecall agent knowledge edit` for what
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+ the agent knows by heart, and `pinecall docs attach <base>` for the base it searches. None of
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+ them travels on `agent.configure` any more, and the `knowledge` block is the gateway's to fill:
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+ the class sends nothing for it, so `pinecall prompt` prints it empty.
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+ - **A class declares no doors.** `phone`, `whatsapp` and `web` still load and are read by nobody:
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+ `agent.register` carries no routes from the class, and nothing counts them. A
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+ number is pointed at an agent with `pinecall numbers import <+34…> --agent <slug>`, and every
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+ agent can be talked to from a page.
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+
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+ ### Added
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+ - **The console's panel: `panel "Cliente" do |who| … end`**, as the TypeScript package's `@view`.
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+ The block draws with the console's catalogue — `panel`, `rows`, `row`, `stat`, `table`, `badge`,
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+ `text` — and the nodes are the same JSON, drawn by the console's own parts. The gateway is told the
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+ panel's name; serve's `start` answers `view.render` with it, and refuses every other console verb
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+ as the TypeScript entry does. A class without one is the 404 the console falls back from.
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+ - **`agent.on_dev { |verb, data| … }`** answers a console's ask (raise `DevRefused` to refuse with a
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+ status); without one an ask is a 501 saying this process answers none. It replaces the fixed "a
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+ Ruby agent draws no panel".
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+ - **`client.on_connected`**, each time the socket is up and every agent on it registered.
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+ - **`call.opt_out(note)`**: the caller's number joins the org's do-not-call list (`call.opt_out`).
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+ - **`Pinecall::Serve`, the entry the one `pinecall` CLI starts a Ruby agent with**:
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+ `start --file --slug [--console] [--events] [--prod]` holds the agents (its door from
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+ `PINECALL_URL`, `PINECALL_KEY`, `PINECALL_ENV` alone; the wire entry by entry on stdout with
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+ `--events`; leaves draining on a signal or the end of its stdin) and `prompt --file --slug
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+ [--state field=json]… [--show-machine]` prints a prompt. `Pinecall.serve(klass, url:, api_key:,
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+ env:)` holds one inside your own Ruby process. The client gains `drain`, `on_entries`,
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+ `on_stopped` and the `pinecall-env` header, registers its machine as `host`, and answers a
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+ console's ask with `a Ruby agent draws no panel`. `docs/production.md` says how a server runs it.
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+ - **A call handed over mid-conversation is served.** On `call.attached` (another process drained
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+ or died) the agent opens in the state the gateway kept, with no `on_call`; one this process
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+ already serves sends its whole prompt again. A call knows the code it claimed (`call.claimed`)
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+ and the eval run that opened it. `Testing::Gateway#call_attached(state:)`.
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+ - **`examples/clinica_norte` is the TypeScript example's agent, in Ruby**, in the one CLI's layout
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+ (`agents/clinica-norte/`, `docs/clinica-norte/`, `test/clinica-norte/`): the same agenda —
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+ specialties, slots booked by id, a day resolved to a date — the same documents, the same three
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+ extraction cases and the same eleven goldens. `rake ring1` runs them through the CLI.
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+ - A stage restored from JSON — a golden's, `call.started.state` — is the declared stage it names.
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+ - **The whole call.** `call.transfer(to, mode:)` and `call.attention(reason, wait_s:)` block until
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+ the log answers (a `Transferred`, an `Attended`); `call.hold`, `unhold`, `dtmf(digits)`,
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+ `claim(code)` (then `call.claimed`) and `callback(number, at:, note:)` are one command each.
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+ `knowledge.search(query, k:)` — or `call.search` — searches the bases attached to the agent
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+ through the gateway, and a class that searches registers `uses_knowledge`. The view is rendered
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+ again on the caller's turn, on a claim and on recall, and reads `call[:claimed]`. The call ending
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+ answers every verb still waiting. `Testing::Gateway#finds` and `#searched` for ring 0.
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+ - The wire reads `call.started`'s `worker`, which the runtime writes on every spoken call: until
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+ now a Ruby app refused a phone call's first entry.
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+ - The wire reads `call.started`'s `state`, the state a call opens in when its opener asked for
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+ one, and `agent.register` may carry `answers_dev`. Nothing sends or reads either yet.
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+ - **`pinecall remember [PATHS]`**, and `client.memory.extraction(slug, cases)` — the goldens
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+ the memory policy is held to, which is the write side and the half that persists. A case is one
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+ call already held (both speakers, in `said`), the facts memory already holds (`holds`), and what
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+ must come of the hang-up's one model call: which categories got a fact (`writes`), which never
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+ did (`never`), which values must not survive in any fact's text (`never_says`), and which held
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+ facts the call contradicted (`invalidates`) — its mirror included, so a model that supersedes
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+ whatever it touches is caught too. A case may `plants` sentences somebody tried to get into
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+ memory, and planting one IS the assertion that admission refuses it. Nothing asks a model whether
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+ two sentences mean the same thing: a category is your own word, a value is a literal, a
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+ supersession is an id. The class is mounted in this terminal, because the tool names admission
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+ refuses a fact for are the class's own declaration; the one
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+ model call per case runs in the gateway on the org's keys. Exits 1 when a case did not hold.
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+ `test/memory` beside the `agent.rb` by default; Clínica Norte ships three.
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+ - `pinecall memory eval [GOLDEN] [--k N]`, and `client.memory.eval`: the other table's golden.
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+ A list of `{ "holds", "asks", "expects" }` — what memory holds about a question's contact, what
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+ the caller said, and the fact or facts that should come back — asked of `recall`, and `recall@k`
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+ and `nDCG@10` printed, computed by code with no model. No contact of the org is read or written:
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+ each question's facts go to a scratch contact and are deleted again, which is what makes the
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+ figures the real ranking. A fact answers when what came back CONTAINS what was expected, folded
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+ for case, accents and whitespace, because a fact is a sentence a model wrote. Names every
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+ question memory did not answer whole with what came back instead and exits 1 when anything did.
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+ Clínica Norte ships one of seven questions, eight or nine facts each.
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+ - `pinecall knowledge eval [GOLDEN] [--base NAME] [--k N]`, and `client.knowledge.eval`: every
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+ question of a golden asked of the base, and `recall@k` and `nDCG@10` printed — computed by code
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+ with no model, so two runs answer the same numbers. Names every question it missed with what came
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+ back instead and exits 1 when anything did, so a base can be held to its golden in CI. Clínica
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+ Norte ships one. A base listing now names the embedder that wrote its vectors.
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+
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+ - The package itself: `Pinecall::Agent` (config on the class, state on the instance, `tool` above
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+ the method, the comment as the docstring), the ERB view resolved as `views/<slug>.erb`,
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+ `Pinecall.mount`, `Pinecall::Client`, and `pinecall/testing` — the gateway that is not there,
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+ which is what a ring-0 suite mounts against.
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+ - The prompt as four named blocks in two regions: `identity` · `knowledge` · `tools` (static,
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+ cached), the history, `view` (dynamic). The bridge sends each block by name and only when its
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+ text changed. `Pinecall.render` returns `Blocks` (`[:name]`, `static`, `dynamic`,
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+ `instructions`); `pinecall prompt` prints one section per block. In a test,
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+ `call.block("knowledge")`.
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+ - `pinecall-protocol`: Ruby's side of the wire, generated from the same JSON Schema as the Python
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+ and TypeScript packages, with the log reducer proved against the same golden fixture.
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+ - `sig/`: the public surface as RBS, checked by `rake rbs`.
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+ - `examples/clinica_norte`: a whole agent, its view, and its own ring-0 suite.
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+ - **A lookup is a tool result, never a piece of the prompt.** What memory kept from an earlier
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+ call and what the knowledge base returned no longer travel through the view: the platform runs
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+ its own `recall` and `search` tools and their answers reach the model as `tool_result` blocks,
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+ JSON, in the history — which is where both vendors say content from outside the conversation
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+ belongs (`runtime/docs/security/prompt-injection.md`). So a view is now the tenant's own prose
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+ and conditions and nothing else: the `memory`, `retrieved` and `knowledge` template tags are
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+ gone, and so are the tenant-declared blocks (`prompt static:`/`dynamic:`) and the render props
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+ that came with them. What a view may still do with memory is ask it a question —
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+ `remembers?("médico habitual")`, answered by the runtime — and say a sentence of its own about
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+ the answer.
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data/README.md ADDED
@@ -0,0 +1,140 @@
1
+ # pinecall
2
+
3
+ Build voice agents as Ruby classes. Declared fields are the agent's state, `tool` methods are
4
+ what the model can call, the comment above each tool is its description, and an ERB view renders
5
+ the part of the prompt that changes during the call.
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+
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+ ```ruby
8
+ require "pinecall"
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+
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+ # Eres la recepción de Clínica Norte. Hablas de usted, con frases cortas.
11
+ class ClinicaNorte < Pinecall::Agent
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+ stage :identify, :book
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+ state :patient, visibility: :pii
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+ state :slots, []
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+
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+ # Busca al paciente por nombre y teléfono. Pide los dos antes de llamarla.
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+ tool stage: :identify, pii: %i[name phone]
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+ def find_patient(name:, phone:)
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+ self.patient = Agenda.buscar(name, phone)
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+ self.stage = :book if patient
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+ patient
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+ end
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+
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+ # Horas libres de un día.
25
+ tool stage: :book, preview: 2
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+ def free_slots(day:)
27
+ self.slots = Agenda.libres(day)
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+ end
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+ end
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+ ```
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+
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+ `views/clinica-norte.erb` renders the prompt from that state:
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+
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+ ```erb
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+ <% if stage == :identify -%>
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+ Saluda y pide nombre y teléfono. Nada más hasta identificar al paciente.
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+ <% end -%>
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+
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+ <% if remembers?("médico habitual") -%>
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+ Ofrece primero las horas de su médico habitual.
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+ <% end -%>
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+
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+ <% if slots.any? -%>
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+ ## Horas libres, en orden
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+
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+ <% slots.each do |hueco| -%>
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+ <%= hueco.cuando %> con <%= hueco.doctor %>
48
+ <% end -%>
49
+ <% end -%>
50
+ ```
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+
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+ The prompt has four named blocks: `identity`, `knowledge` and `tools` are static and cached
53
+ before the history; `view` comes after it and is replaced every turn. A block is re-sent only when
54
+ its text changes.
55
+
56
+ Memory and knowledge-base results never enter the prompt. The platform runs `recall` and `search`
57
+ and returns their results to the model as tool results, so retrieved text is treated as data, not
58
+ instructions. A view can ask `remembers?("médico habitual")` and write its own sentence about the
59
+ answer.
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+
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+ ## Five minutes
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+
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+ This gem is a library: the verbs are the one `pinecall` CLI's, the same for every language. In a
64
+ project laid out as `agents/<name>/agent.rb`, with this gem in its `Gemfile`:
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+
66
+ ```bash
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+ bundle add pinecall
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+ npm i -g pinecall # the CLI: Node, whatever the agent is written in
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+ pinecall link # this folder tied to your org: its key, in ./.env
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+ pinecall prompt --state test/<name>/goldens/a.json # the exact prompt a state produces. No gateway.
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+ pinecall chat # the agent served from this terminal, and a caller against it
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+ pinecall test # ring 1: the goldens, scored by the gateway
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+ pinecall start # registered and answering: the process you deploy
74
+ ```
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+
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+ The CLI never loads your class: for `prompt`, `chat`, `test` and `start` it runs this gem's serve
77
+ entry, `bundle exec ruby -r pinecall -e 'exit Pinecall::Serve.main(ARGV)'`, and talks to it through
78
+ the gateway. The console, the knowledge bases, memory, keys and every other verb are the CLI's.
79
+ How a server runs the agent, with the CLI or inside your own Ruby process, is
80
+ [docs/production.md](docs/production.md).
81
+
82
+ ## Architecture
83
+
84
+ This gem is the application side. It never talks to a model vendor or handles audio: it sends
85
+ commands and reads log entries over one WebSocket, in the runtime's own wire (`lib/pinecall/wire/`),
86
+ held to the runtime's golden call log. Tools are the only code that may change state.
87
+
88
+ | you want | you use |
89
+ |---|---|
90
+ | the class and the view | `Pinecall::Agent`, `Pinecall.mount` |
91
+ | the agent held inside your own process | `Pinecall.serve` |
92
+ | the socket alone, your own way of deciding what to answer | `Pinecall::Client` |
93
+ | a suite with no network, no key and no model | `pinecall/testing` |
94
+
95
+ ```ruby
96
+ pc = Pinecall::Client.new(url: "https://cloud.pinecall.io", api_key: ENV.fetch("PINECALL_KEY"))
97
+ agent = pc.agent("clinica-norte", tools: [])
98
+ agent.on("turn.user") { |data, call| call.say("Le he oído: #{data[:text]}") }
99
+ pc.connect
100
+ ```
101
+
102
+ ## Testing it
103
+
104
+ Agent tests run with no network, key, model or gateway:
105
+
106
+ ```ruby
107
+ require "pinecall/testing"
108
+
109
+ gateway = Pinecall::Testing::Gateway.new
110
+ Pinecall.mount(ClinicaNorte, client: gateway)
111
+
112
+ call = gateway.call_started(from: "+34600123456")
113
+ call.tool("free_slots", day: "martes")
114
+
115
+ assert_includes call.prompt, "el martes a las diez"
116
+ assert_equal %w[propose], call.tools
117
+ ```
118
+
119
+ ## Where the rest is
120
+
121
+ | what | where |
122
+ |---|---|
123
+ | tutorial: an agent with knowledge and memory, from an empty directory | [docs/tutorial.md](docs/tutorial.md) |
124
+ | every file, entity and rule | [ARCHITECTURE.md](ARCHITECTURE.md) |
125
+ | how to write an agent, step by step | [docs/writing-an-agent.md](docs/writing-an-agent.md) |
126
+ | the view, and the blocks of a prompt | [docs/the-view.md](docs/the-view.md) |
127
+ | how to test one | [docs/testing-an-agent.md](docs/testing-an-agent.md) |
128
+ | running it in production | [docs/production.md](docs/production.md) |
129
+ | the CLI, verb by verb | the one CLI's reference, at docs.pinecall.io |
130
+ | a complete example agent | [examples/clinica_norte](examples/clinica_norte) |
131
+ | the wire itself | `lib/pinecall/wire/`, the runtime's shapes this gem speaks |
132
+
133
+ ## Requirements
134
+
135
+ Ruby 3.2+. The only runtime dependency is `websocket-driver` (the driver ActionCable uses). The
136
+ `pinecall` CLI is a Node program (Node 24+): the verbs need it, the library does not.
137
+
138
+ ## License
139
+
140
+ [Apache-2.0](LICENSE), including its patent grant. No CLA.
@@ -0,0 +1,31 @@
1
+ # frozen_string_literal: true
2
+
3
+ module Pinecall
4
+ class Agent
5
+ # Tracks who is writing state, so each write is attributed to its tool or hook.
6
+ #
7
+ # Uses fiber storage, not a module variable: concurrent calls must not see each other's author.
8
+ # `Fiber[]` is inherited by child fibers and separate per thread.
9
+ module Author
10
+ KEY = :pinecall_author
11
+
12
+ module_function
13
+
14
+ # The current author, or nil.
15
+ def current
16
+ Fiber[KEY]
17
+ end
18
+
19
+ # Run the block with state writes attributed to `name`.
20
+ def with(name)
21
+ held = Fiber[KEY]
22
+ Fiber[KEY] = name
23
+ begin
24
+ yield
25
+ ensure
26
+ Fiber[KEY] = held
27
+ end
28
+ end
29
+ end
30
+ end
31
+ end