otrs_connector 0.5.1 → 0.5.2

data/README.rdoc

@@ -4,12 +4,30 @@ otrs_connector connects to the OTRS API, wich some modifications that opens up m
 By default only the ticketing system is opened to the external API in OTRS.
 Please see my other github project, rails_otrs to download the latest OTRS modifictions so that this will work correctly.
 
+otrs_connector only supports OTRS 3.0.x
+Support for 3.1.x is coming but is a major refactor (on both the OTRS API interface, which needs to be re-written and the main connector here).
 
-How to install:
+
+This gem makes extensive use of ActiveModel and ActiveSupport (json encoding/decoding).
+It is tested with both Rails 3.0.x and Rails 3.1.x and should work with 3.2.x
+
+===How to install
     gem install otrs_connector
 or Add to your gemfile:
     gem 'otrs_connector'
 
+
+===Configuration Options
+Put these in your environment configuration, change based on your setup:
+    OTRS.user = 'rails'
+    OTRS.password = 'rails'
+    OTRS.api_url = 'http://localhost/otrs/json.pl'
+    
+The username/password should be setup as agents in your OTRS setup.
+Make sure the agent has proper permissions to access what you need from the API.
+The API url is the custom API interface file described above.  This will change once 3.1 support is added
+
+
 == Contributing to otrs_connector
  
 * Check out the latest master to make sure the feature hasn't been implemented or the bug hasn't been fixed yet.

data/VERSION

@@ -1 +1 @@
-0.5.1
+0.5.2

data/lib/otrs.rb

@@ -11,8 +11,8 @@ class OTRS
   @@otrs_api_url ||= "https://loalhost/otrs/json.pl"
   # Username / password combo should be an actual OTRS agent defined on the OTRS server
   # I have not tested this with other forms of OTRS authentication
-  @@otrs_user ||= admin
-  @@otrs_pass ||= admin
+  @@otrs_user ||= 'rails'
+  @@otrs_pass ||= 'rails'
   
   def self.user
     @@otrs_user

data/otrs_connector.gemspec

@@ -5,7 +5,7 @@
 
 Gem::Specification.new do |s|
   s.name = "otrs_connector"
-  s.version = "0.5.1"
+  s.version = "0.5.2"
 
   s.required_rubygems_version = Gem::Requirement.new(">= 0") if s.respond_to? :required_rubygems_version=
   s.authors = ["Brian Goff"]

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: otrs_connector
 version: !ruby/object:Gem::Version
-  version: 0.5.1
+  version: 0.5.2
   prerelease: 
 platform: ruby
 authors:
@@ -141,7 +141,7 @@ required_ruby_version: !ruby/object:Gem::Requirement
       version: '0'
       segments:
       - 0
-      hash: 3830184830515953563
+      hash: 434281716631286809
 required_rubygems_version: !ruby/object:Gem::Requirement
   none: false
   requirements: