otrs_connector 0.5.1 → 0.5.2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- data/README.rdoc +19 -1
- data/VERSION +1 -1
- data/lib/otrs.rb +2 -2
- data/otrs_connector.gemspec +1 -1
- metadata +2 -2
data/README.rdoc
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@@ -4,12 +4,30 @@ otrs_connector connects to the OTRS API, wich some modifications that opens up m
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By default only the ticketing system is opened to the external API in OTRS.
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Please see my other github project, rails_otrs to download the latest OTRS modifictions so that this will work correctly.
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otrs_connector only supports OTRS 3.0.x
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Support for 3.1.x is coming but is a major refactor (on both the OTRS API interface, which needs to be re-written and the main connector here).
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This gem makes extensive use of ActiveModel and ActiveSupport (json encoding/decoding).
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It is tested with both Rails 3.0.x and Rails 3.1.x and should work with 3.2.x
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===How to install
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gem install otrs_connector
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or Add to your gemfile:
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gem 'otrs_connector'
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===Configuration Options
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Put these in your environment configuration, change based on your setup:
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OTRS.user = 'rails'
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OTRS.password = 'rails'
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OTRS.api_url = 'http://localhost/otrs/json.pl'
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The username/password should be setup as agents in your OTRS setup.
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Make sure the agent has proper permissions to access what you need from the API.
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The API url is the custom API interface file described above. This will change once 3.1 support is added
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== Contributing to otrs_connector
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* Check out the latest master to make sure the feature hasn't been implemented or the bug hasn't been fixed yet.
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data/VERSION
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@@ -1 +1 @@
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0.5.
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0.5.2
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data/lib/otrs.rb
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@@ -11,8 +11,8 @@ class OTRS
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@@otrs_api_url ||= "https://loalhost/otrs/json.pl"
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# Username / password combo should be an actual OTRS agent defined on the OTRS server
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# I have not tested this with other forms of OTRS authentication
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@@otrs_user ||=
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@@otrs_pass ||=
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@@otrs_user ||= 'rails'
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@@otrs_pass ||= 'rails'
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def self.user
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@@otrs_user
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data/otrs_connector.gemspec
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metadata
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@@ -1,7 +1,7 @@
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--- !ruby/object:Gem::Specification
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name: otrs_connector
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version: !ruby/object:Gem::Version
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version: 0.5.
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version: 0.5.2
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prerelease:
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platform: ruby
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authors:
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@@ -141,7 +141,7 @@ required_ruby_version: !ruby/object:Gem::Requirement
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version: '0'
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segments:
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- 0
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hash:
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hash: 434281716631286809
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required_rubygems_version: !ruby/object:Gem::Requirement
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none: false
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requirements:
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