lita-zendesk 0.0.3 → 0.0.4
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- checksums.yaml +4 -4
- data/.codeclimate.yml +16 -0
- data/.gitignore +18 -0
- data/.simplecov +6 -0
- data/.travis.yml +14 -0
- data/lib/lita/handlers/zendesk.rb +29 -19
- data/lita-zendesk.gemspec +29 -0
- data/locales/en.yml +4 -0
- metadata +48 -3
- data/Gemfile.lock +0 -99
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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---
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SHA1:
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-
metadata.gz:
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data.tar.gz:
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metadata.gz: 9c98df925470543243c15a83d4fdcfb992700608
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4
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data.tar.gz: 5e6e5433eb861b713218f3d484baa41850bd0848
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SHA512:
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-
metadata.gz:
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data.tar.gz:
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+
metadata.gz: e63a6e6268461a45dc92601236f85db370df275e52fde5c1f418f3513835598e7a73052d81900555c663b26cf4db412b43460b43ce30e8062db8c595054378a5
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7
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+
data.tar.gz: 76230b57b6a39cb7a72c3f911a4fda96bb3040eba1589d3d5911d3d829f266c825568f410d1d4971d3c8a91ea7cbcd21f7c6df1115d483f1ce449b619dde403b
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data/.codeclimate.yml
ADDED
data/.gitignore
ADDED
data/.simplecov
ADDED
data/.travis.yml
ADDED
@@ -1,7 +1,6 @@
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require 'base64'
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2
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require 'faraday'
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require 'faraday_middleware'
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-
require 'pp'
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4
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module Lita
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module Handlers
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@@ -25,9 +24,9 @@ module Lita
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config :password, type: String, default: ''
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def init
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-
@base_url =
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29
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-
@version_url = "
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30
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-
@tickets_url = "
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+
@base_url = base_url
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@version_url = "#{@base_url}/#{VERSION_URL}"
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+
@tickets_url = "#{@base_url}/tickets"
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if config.auth_type == 'password'
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@conn = Faraday.new(url: @version_url) do |faraday|
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@@ -46,12 +45,16 @@ module Lita
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end
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end
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+
def base_url
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"https://#{config.subdomain.to_s}.zendesk.com"
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end
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51
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+
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49
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def basic_credentials
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50
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Base64.encode64("#{config.user}:#{config.password}").gsub(/\s/,'')
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51
54
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end
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52
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53
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def zendesk_request(url)
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54
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-
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57
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+
init unless @conn
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if url.index('http') != 0
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url = "#{@version_url}/#{url}"
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end
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@@ -67,7 +70,7 @@ module Lita
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end
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68
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def ticket_list(response, url, ticket_type = '')
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-
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73
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+
res = zendesk_request url
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71
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tickets = res.body['results']
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tickets.each do |ticket|
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73
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response.reply "Ticket #{ticket['id']} is #{ticket['status']}: #{@tickets_url}/#{ticket['id']} - #{ticket['subject']}"
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@@ -83,6 +86,13 @@ module Lita
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83
86
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count == 1 ? 'ticket' : 'tickets'
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84
87
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end
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85
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89
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+
# Info
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90
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+
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91
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+
route(/^(?:zd|zendesk)\s+connection\s*$/, :zd_instance_info, command: true, help: { 'zd connection' => 'returns information on the Zendesk connection' })
|
92
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+
def zd_instance_info(response)
|
93
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+
response.reply "Using Zendesk instance at: #{base_url}"
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+
end
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95
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+
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86
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# Ticket Counts
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87
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route(/^(?:zd|zendesk)(\s+unsolved)?\s+tickets?\s*$/, :unsolved_tickets, command: true, help: { 'zd tickets' => 'returns the total count of all unsolved tickets' })
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@@ -124,7 +134,7 @@ module Lita
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124
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route(/^(?:zd|zendesk)\s+list(\s+unsolved)?\s+tickets?\s*$/, :unsolved_tickets_list, command: true, help: { 'zd list tickets' => 'returns a list of unsolved tickets' })
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126
136
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def unsolved_tickets_list(response)
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127
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-
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137
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+
ticket_list response, QUERY_TICKETS_UNSOLVED, 'unsolved'
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138
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end
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129
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route(/^(?:zd|zendesk)\s+list\s+(all|total)\s+tickets?\s*$/, :total_tickets_list, command: true, help: { 'zd list all tickets' => 'returns a list of all tickets' })
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@@ -161,18 +171,18 @@ module Lita
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161
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162
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route(/^(?:zd|zendesk)\s+ticket\s+(\d+)\s*$/, :ticket_details, command: true, help: { 'zd ticket <ID>' => 'returns information about the specified ticket' })
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173
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def ticket_details(response)
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-
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-
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-
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-
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-
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-
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-
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+
ticket_id = response.matches[0][0]
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175
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+
url = "#{QUERY_TICKETS_ALL}/#{ticket_id}.json"
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176
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+
res = zendesk_request url
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177
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data = res.body
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178
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+
|
179
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+
message = "Ticket #{data['ticket']['id']}: #{@tickets_url}/#{data['ticket']['id']}"
|
180
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+
message += "\nStatus: #{data['ticket']['status'].upcase}"
|
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+
message += "\nUpdated: " + data['ticket']['updated_at']
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+
message += "\nAdded: #{data['ticket']['created_at']}"
|
183
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+
message += "\nSubject: #{data['ticket']['subject']}"
|
184
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+
message += "\nDescription:\n-----\n#{data['ticket']['description']}\n-----\n"
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185
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response.reply message
|
176
186
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end
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177
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end
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@@ -0,0 +1,29 @@
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1
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+
Gem::Specification.new do |spec|
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2
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spec.name = 'lita-zendesk'
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spec.date = '2016-08-31'
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4
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spec.version = '0.0.4'
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5
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spec.authors = ['John Wang']
|
6
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+
spec.email = ["johncwang@gmail.com"]
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7
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spec.description = %q{A Zendesk handler for Lita.}
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8
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spec.summary = %q{A Zendesk handler for the Lita chatbot.}
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9
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spec.homepage = 'https://github.com/grokify/lita-zendesk'
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spec.license = 'MIT'
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11
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+
spec.metadata = { 'lita_plugin_type' => 'handler' }
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+
|
13
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spec.files = `git ls-files`.split($/)
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spec.executables = spec.files.grep(%r{^bin/}) { |f| File.basename(f) }
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15
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spec.test_files = spec.files.grep(%r{^(test|spec|features)/})
|
16
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spec.require_paths = ['lib']
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17
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+
|
18
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spec.add_runtime_dependency 'faraday', '~> 0.9', '>= 0.9'
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spec.add_runtime_dependency 'faraday_middleware', '~> 0', '>= 0'
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spec.add_runtime_dependency 'lita', '>= 4.4.3'
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+
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spec.add_development_dependency 'bundler', '~> 1.3'
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spec.add_development_dependency 'pry-byebug'
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spec.add_development_dependency 'rack-test'
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spec.add_development_dependency 'rake'
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spec.add_development_dependency 'rspec', '>= 3.0.0'
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+
spec.add_development_dependency 'simplecov', '>= 0.9.2'
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+
spec.add_development_dependency 'coveralls'
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29
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+
end
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data/locales/en.yml
ADDED
metadata
CHANGED
@@ -1,15 +1,55 @@
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1
1
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--- !ruby/object:Gem::Specification
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2
2
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name: lita-zendesk
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3
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version: !ruby/object:Gem::Version
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-
version: 0.0.
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+
version: 0.0.4
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platform: ruby
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6
6
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authors:
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7
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- John Wang
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autorequire:
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bindir: bin
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cert_chain: []
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-
date: 2016-08-
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+
date: 2016-08-31 00:00:00.000000000 Z
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dependencies:
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13
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- !ruby/object:Gem::Dependency
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name: faraday
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requirement: !ruby/object:Gem::Requirement
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requirements:
|
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+
- - "~>"
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- !ruby/object:Gem::Version
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version: '0.9'
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- - ">="
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- !ruby/object:Gem::Version
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version: '0.9'
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type: :runtime
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prerelease: false
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version_requirements: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '0.9'
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- - ">="
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- !ruby/object:Gem::Version
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version: '0.9'
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- !ruby/object:Gem::Dependency
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name: faraday_middleware
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requirement: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '0'
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- - ">="
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- !ruby/object:Gem::Version
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version: '0'
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type: :runtime
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prerelease: false
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version_requirements: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '0'
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- - ">="
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- !ruby/object:Gem::Version
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version: '0'
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- !ruby/object:Gem::Dependency
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name: lita
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requirement: !ruby/object:Gem::Requirement
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@@ -129,14 +169,19 @@ executables: []
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extensions: []
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extra_rdoc_files: []
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files:
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- ".codeclimate.yml"
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- ".gitignore"
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- ".simplecov"
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- ".travis.yml"
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- CHANGELOG.md
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- Gemfile
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- Gemfile.lock
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- LICENSE.txt
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- README.md
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- Rakefile
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- lib/lita-zendesk.rb
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- lib/lita/handlers/zendesk.rb
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- lita-zendesk.gemspec
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- locales/en.yml
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- spec/spec_helper.rb
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homepage: https://github.com/grokify/lita-zendesk
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licenses:
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data/Gemfile.lock
DELETED
@@ -1,99 +0,0 @@
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-
PATH
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remote: .
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specs:
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lita-zendesk (0.0.1)
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lita (>= 4.4.3)
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-
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GEM
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remote: https://rubygems.org/
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specs:
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byebug (9.0.5)
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coderay (1.1.1)
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coveralls (0.8.15)
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json (>= 1.8, < 3)
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simplecov (~> 0.12.0)
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term-ansicolor (~> 1.3)
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thor (~> 0.19.1)
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tins (>= 1.6.0, < 2)
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diff-lcs (1.2.5)
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docile (1.1.5)
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faraday (0.9.2)
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multipart-post (>= 1.2, < 3)
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http_router (0.11.2)
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rack (>= 1.0.0)
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url_mount (~> 0.2.1)
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i18n (0.7.0)
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ice_nine (0.11.2)
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json (1.8.3)
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lita (4.7.0)
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bundler (>= 1.3)
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faraday (>= 0.8.7)
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http_router (>= 0.11.2)
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i18n (>= 0.6.9)
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ice_nine (>= 0.11.0)
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multi_json (>= 1.7.7)
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puma (>= 2.7.1)
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rack (>= 1.5.2)
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rb-readline (>= 0.5.1)
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redis-namespace (>= 1.3.0)
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thor (>= 0.18.1)
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method_source (0.8.2)
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multi_json (1.12.1)
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multipart-post (2.0.0)
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pry (0.10.4)
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coderay (~> 1.1.0)
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method_source (~> 0.8.1)
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-
slop (~> 3.4)
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-
pry-byebug (3.4.0)
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-
byebug (~> 9.0)
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pry (~> 0.10)
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puma (3.6.0)
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rack (2.0.1)
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rack-test (0.6.3)
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rack (>= 1.0)
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rake (11.2.2)
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rb-readline (0.5.3)
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redis (3.3.1)
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redis-namespace (1.5.2)
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redis (~> 3.0, >= 3.0.4)
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rspec (3.5.0)
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rspec-core (~> 3.5.0)
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rspec-expectations (~> 3.5.0)
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rspec-mocks (~> 3.5.0)
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rspec-core (3.5.2)
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rspec-support (~> 3.5.0)
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rspec-expectations (3.5.0)
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diff-lcs (>= 1.2.0, < 2.0)
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rspec-support (~> 3.5.0)
|
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rspec-mocks (3.5.0)
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diff-lcs (>= 1.2.0, < 2.0)
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rspec-support (~> 3.5.0)
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rspec-support (3.5.0)
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simplecov (0.12.0)
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73
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docile (~> 1.1.0)
|
74
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json (>= 1.8, < 3)
|
75
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simplecov-html (~> 0.10.0)
|
76
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simplecov-html (0.10.0)
|
77
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slop (3.6.0)
|
78
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term-ansicolor (1.3.2)
|
79
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tins (~> 1.0)
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80
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thor (0.19.1)
|
81
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tins (1.12.0)
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url_mount (0.2.1)
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rack
|
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-
|
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-
PLATFORMS
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-
ruby
|
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-
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DEPENDENCIES
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89
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-
bundler (~> 1.3)
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90
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-
coveralls
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91
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-
lita-zendesk!
|
92
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pry-byebug
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93
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-
rack-test
|
94
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-
rake
|
95
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-
rspec (>= 3.0.0)
|
96
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-
simplecov (>= 0.9.2)
|
97
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-
|
98
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-
BUNDLED WITH
|
99
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-
1.12.5
|