lita-zendesk 0.0.2 → 0.0.3
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- checksums.yaml +4 -4
- data/CHANGELOG.md +4 -0
- data/Gemfile +3 -0
- data/Gemfile.lock +99 -0
- data/LICENSE.txt +22 -0
- data/README.md +113 -0
- data/Rakefile +6 -0
- data/spec/spec_helper.rb +22 -0
- metadata +10 -2
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data/CHANGELOG.md
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data/Gemfile.lock
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PATH
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remote: .
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specs:
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lita-zendesk (0.0.1)
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lita (>= 4.4.3)
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GEM
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remote: https://rubygems.org/
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specs:
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byebug (9.0.5)
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coderay (1.1.1)
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coveralls (0.8.15)
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json (>= 1.8, < 3)
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simplecov (~> 0.12.0)
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term-ansicolor (~> 1.3)
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thor (~> 0.19.1)
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tins (>= 1.6.0, < 2)
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diff-lcs (1.2.5)
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docile (1.1.5)
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faraday (0.9.2)
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multipart-post (>= 1.2, < 3)
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http_router (0.11.2)
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rack (>= 1.0.0)
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url_mount (~> 0.2.1)
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i18n (0.7.0)
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ice_nine (0.11.2)
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json (1.8.3)
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lita (4.7.0)
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bundler (>= 1.3)
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faraday (>= 0.8.7)
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http_router (>= 0.11.2)
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i18n (>= 0.6.9)
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ice_nine (>= 0.11.0)
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multi_json (>= 1.7.7)
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puma (>= 2.7.1)
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rack (>= 1.5.2)
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rb-readline (>= 0.5.1)
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redis-namespace (>= 1.3.0)
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thor (>= 0.18.1)
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method_source (0.8.2)
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multi_json (1.12.1)
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multipart-post (2.0.0)
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pry (0.10.4)
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coderay (~> 1.1.0)
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method_source (~> 0.8.1)
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slop (~> 3.4)
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pry-byebug (3.4.0)
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byebug (~> 9.0)
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pry (~> 0.10)
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puma (3.6.0)
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rack (2.0.1)
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rack-test (0.6.3)
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rack (>= 1.0)
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rake (11.2.2)
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rb-readline (0.5.3)
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redis (3.3.1)
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redis-namespace (1.5.2)
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redis (~> 3.0, >= 3.0.4)
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rspec (3.5.0)
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rspec-core (~> 3.5.0)
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rspec-mocks (~> 3.5.0)
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rspec-core (3.5.2)
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rspec-support (~> 3.5.0)
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rspec-expectations (3.5.0)
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diff-lcs (>= 1.2.0, < 2.0)
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rspec-support (~> 3.5.0)
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rspec-mocks (3.5.0)
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diff-lcs (>= 1.2.0, < 2.0)
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rspec-support (~> 3.5.0)
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rspec-support (3.5.0)
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simplecov (0.12.0)
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docile (~> 1.1.0)
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json (>= 1.8, < 3)
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simplecov-html (~> 0.10.0)
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simplecov-html (0.10.0)
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slop (3.6.0)
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term-ansicolor (1.3.2)
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tins (~> 1.0)
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thor (0.19.1)
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tins (1.12.0)
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url_mount (0.2.1)
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rack
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PLATFORMS
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ruby
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DEPENDENCIES
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bundler (~> 1.3)
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coveralls
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lita-zendesk!
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pry-byebug
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rack-test
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rake
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rspec (>= 3.0.0)
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simplecov (>= 0.9.2)
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BUNDLED WITH
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1.12.5
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data/LICENSE.txt
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The MIT License (MIT)
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Copyright (c) 2016 John Wang
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Permission is hereby granted, free of charge, to any person obtaining
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a copy of this software and associated documentation files (the
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"Software"), to deal in the Software without restriction, including
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without limitation the rights to use, copy, modify, merge, publish,
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distribute, sublicense, and/or sell copies of the Software, and to
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permit persons to whom the Software is furnished to do so, subject to
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the following conditions:
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The above copyright notice and this permission notice shall be
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included in all copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
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EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
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MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
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NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
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LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION
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OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
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WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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data/README.md
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Lita Zendesk Handler
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====================
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[![Gem Version][gem-version-svg]][gem-version-link]
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[![Build Status][build-status-svg]][build-status-link]
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[![Coverage Status][coverage-status-svg]][coverage-status-link]
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[![Dependency Status][dependency-status-svg]][dependency-status-link]
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[![Code Climate][codeclimate-status-svg]][codeclimate-status-link]
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[![Scrutinizer Code Quality][scrutinizer-status-svg]][scrutinizer-status-link]
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[![Downloads][downloads-svg]][downloads-link]
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[![Docs][docs-rubydoc-svg]][docs-rubydoc-link]
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[![License][license-svg]][license-link]
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`lita-zendesk` is an handler for [Lita](https://www.lita.io/) that allows you to use the robot with [Zendesk](https://zendesk.com/) ticket queries.
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## Installation
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Add `lita-zendesk` to your Lita instance's Gemfile:
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``` ruby
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gem "lita-zendesk"
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```
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## Configuration
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Both Token and Password authentication are supported using the `config.handlers.zendesk.auth_type` property which can be set to `token` or `password`.
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``` ruby
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Lita.configure do |config|
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# Zendesk user info
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config.handlers.zendesk.subdomain = 'my_zendesk_subdomain'
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config.handlers.zendesk.auth_type = 'password' # set to 'password' or 'token'
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config.handlers.zendesk.user = 'my_zendesk_user' # required for both 'password' and 'token'
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config.handlers.zendesk.password = 'my_zendesk_password'
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config.handlers.zendesk.token = 'my_zendesk_token'
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end
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```
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## Usage
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`zd` or `zendesk` both work for signaling the handler.
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```
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Lita > @lita help
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Lita: zd tickets - returns the total count of all unsolved tickets
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Lita: zd all tickets - returns the count of all tickets
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Lita: zd pending tickets - returns a count of tickets that are pending
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Lita: zd new tickets - returns the count of all new (unassigned) tickets
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Lita: zd escalated tickets - returns a count of tickets with escalated tag that are open or pending
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Lita: zd open tickets - returns the count of all open tickets
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Lita: zd on hold tickets - returns the count of all on hold tickets
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Lita: zd list tickets - returns a list of unsolved tickets
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Lita: zd list all tickets - returns a list of all tickets
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Lita: zd list pending tickets - returns a list of pending tickets
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Lita: zd list new tickets - returns a list of new tickets
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Lita: zd list esclated tickets - returns a list of escalated tickets
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Lita: zd list open tickets - returns a list of open tickets
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Lita: zd list onhold tickets - returns a list of on hold tickets
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Lita: zd ticket <ID> - returns information about the specified ticket
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```
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## Change Log
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See [CHANGELOG.md](CHANGELOG.md)
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## Links
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Project Repo
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* https://github.com/grokify/lita-zendesk
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Lita
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* https://www.lita.io/
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Ported and adapted from `hubot-scripts/zendesk.coffee`:
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* https://github.com/github/hubot-scripts/blob/master/src/scripts/zendesk.coffee
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## Contributing
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1. Fork it ( http://github.com/grokify/lita-zendesk/fork )
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2. Create your feature branch (`git checkout -b my-new-feature`)
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3. Commit your changes (`git commit -am 'Add some feature'`)
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4. Push to the branch (`git push origin my-new-feature`)
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5. Create new Pull Request
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## License
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Lita Zendesk Handler is available under the MIT license. See [LICENSE.txt](LICENSE.txt) for details.
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Lita Zendesk Handler © 2016 by John Wang
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[gem-version-svg]: https://badge.fury.io/rb/lita-zendesk.svg
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[gem-version-link]: http://badge.fury.io/rb/lita-zendesk
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[downloads-svg]: http://ruby-gem-downloads-badge.herokuapp.com/lita-zendesk
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[downloads-link]: https://rubygems.org/gems/lita-zendesk
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[build-status-svg]: https://api.travis-ci.org/grokify/lita-zendesk.svg?branch=master
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[build-status-link]: https://travis-ci.org/grokify/lita-zendesk
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[coverage-status-svg]: https://coveralls.io/repos/grokify/lita-zendesk/badge.svg?branch=master
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[coverage-status-link]: https://coveralls.io/r/grokify/lita-zendesk?branch=master
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[dependency-status-svg]: https://gemnasium.com/grokify/lita-zendesk.svg
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[dependency-status-link]: https://gemnasium.com/grokify/lita-zendesk
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[codeclimate-status-svg]: https://codeclimate.com/github/grokify/lita-zendesk/badges/gpa.svg
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[codeclimate-status-link]: https://codeclimate.com/github/grokify/lita-zendesk
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[scrutinizer-status-svg]: https://scrutinizer-ci.com/g/grokify/lita-zendesk/badges/quality-score.png?b=master
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[scrutinizer-status-link]: https://scrutinizer-ci.com/g/grokify/lita-zendesk/?branch=master
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[docs-rubydoc-svg]: https://img.shields.io/badge/docs-rubydoc-blue.svg
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[docs-rubydoc-link]: http://www.rubydoc.info/gems/lita-zendesk/
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[license-svg]: https://img.shields.io/badge/license-MIT-blue.svg
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[license-link]: https://github.com/grokify/lita-zendesk/blob/master/LICENSE.txt
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data/Rakefile
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data/spec/spec_helper.rb
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require 'simplecov'
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require 'coveralls'
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Coveralls.wear!
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SimpleCov.formatters = [
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SimpleCov::Formatter::HTMLFormatter,
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Coveralls::SimpleCov::Formatter
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]
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SimpleCov.start { add_filter "/spec/" }
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require "lita-zendesk"
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require "lita/rspec"
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require "pry"
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Lita.version_3_compatibility_mode = false
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RSpec.configure do |config|
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config.mock_with :rspec do |mocks|
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mocks.verify_partial_doubles = true
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end
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end
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metadata
CHANGED
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--- !ruby/object:Gem::Specification
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name: lita-zendesk
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version: !ruby/object:Gem::Version
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version: 0.0.
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version: 0.0.3
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platform: ruby
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authors:
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- John Wang
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@@ -129,8 +129,15 @@ executables: []
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extensions: []
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extra_rdoc_files: []
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files:
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- CHANGELOG.md
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- Gemfile
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- Gemfile.lock
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- LICENSE.txt
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- README.md
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137
|
+
- Rakefile
|
|
132
138
|
- lib/lita-zendesk.rb
|
|
133
139
|
- lib/lita/handlers/zendesk.rb
|
|
140
|
+
- spec/spec_helper.rb
|
|
134
141
|
homepage: https://github.com/grokify/lita-zendesk
|
|
135
142
|
licenses:
|
|
136
143
|
- MIT
|
|
@@ -156,4 +163,5 @@ rubygems_version: 2.5.1
|
|
|
156
163
|
signing_key:
|
|
157
164
|
specification_version: 4
|
|
158
165
|
summary: A Zendesk handler for the Lita chatbot.
|
|
159
|
-
test_files:
|
|
166
|
+
test_files:
|
|
167
|
+
- spec/spec_helper.rb
|