intercom 3.0.6 → 3.1.0

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data/.travis.yml

@@ -1,4 +1,5 @@
 language: ruby
+sudo: false
 rvm:
   - 2.1.0
   - 2.2.0

data/README.md

@@ -22,7 +22,7 @@ This version of the gem is compatible with `Ruby 2.1` and above.
 
 Using bundler:
 
-    gem 'intercom', "~> 3.0.6"
+    gem 'intercom', "~> 3.1.0"
 
 ## Basic Usage
 
@@ -145,21 +145,21 @@ intercom.notes.find_all(:user_id => '123').each {|note| puts note.body}
 ```ruby
 # FINDING CONVERSATIONS FOR AN ADMIN
 # Iterate over all conversations (open and closed) assigned to an admin
-intercom.conversations.find_all(:type => 'admin', :id => '7').each do {|convo| ... }
+intercom.conversations.find_all(:type => 'admin', :id => '7').each {|convo| ... }
 # Iterate over all open conversations assigned to an admin
-intercom.conversations.find_all(:type => 'admin', :id => 7, :open => true).each do {|convo| ... }
+intercom.conversations.find_all(:type => 'admin', :id => 7, :open => true).each {|convo| ... }
 # Iterate over closed conversations assigned to an admin
-intercom.conversations.find_all(:type => 'admin', :id => 7, :open => false).each do {|convo| ... }
+intercom.conversations.find_all(:type => 'admin', :id => 7, :open => false).each {|convo| ... }
 # Iterate over closed conversations for assigned an admin, before a certain moment in time
-intercom.conversations.find_all(:type => 'admin', :id => 7, :open => false, :before => 1374844930).each do {|convo| ... }
+intercom.conversations.find_all(:type => 'admin', :id => 7, :open => false, :before => 1374844930).each {|convo| ... }
 
 # FINDING CONVERSATIONS FOR A USER
 # Iterate over all conversations (read + unread, correct) with a user based on the users email
-intercom.conversations.find_all(:email => 'joe@example.com', :type => 'user').each do {|convo| ... }
+intercom.conversations.find_all(:email => 'joe@example.com', :type => 'user').each {|convo| ... }
 # Iterate over through all conversations (read + unread) with a user based on the users email
-intercom.conversations.find_all(:email => 'joe@example.com', :type => 'user', :unread => false).each do {|convo| ... }
+intercom.conversations.find_all(:email => 'joe@example.com', :type => 'user', :unread => false).each {|convo| ... }
 # Iterate over all unread conversations with a user based on the users email
-intercom.conversations.find_all(:email => 'joe@example.com', :type => 'user', :unread => true).each do {|convo| ... }
+intercom.conversations.find_all(:email => 'joe@example.com', :type => 'user', :unread => true).each {|convo| ... }
 
 # FINDING A SINGLE CONVERSATION
 conversation = intercom.conversations.find(:id => '1')
@@ -175,8 +175,26 @@ conversation.conversation_parts[1].body
 # REPLYING TO CONVERSATIONS
 # User (identified by email) replies with a comment
 intercom.conversations.reply(:id => conversation.id, :type => 'user', :email => 'joe@example.com', :message_type => 'comment', :body => 'foo')
-# Admin (identified by email) replies with a comment
-intercom.conversations.reply(:id => conversation.id, :type => 'admin', :email => 'bob@example.com', :message_type => 'comment', :body => 'bar')
+# Admin (identified by id) replies with a comment
+intercom.conversations.reply(:id => conversation.id, :type => 'admin', :admin_id => '123', :message_type => 'comment', :body => 'bar')
+
+# Open
+intercom.conversations.open(id: conversation.id, admin_id: '123')
+
+# Close
+intercom.conversations.close(id: conversation.id, admin_id: '123')
+
+# Assign
+intercom.conversations.assign(id: conversation.id, admin_id: '123', assignee_id: '124')
+
+# Reply and Open
+intercom.conversations.reply(:id => conversation.id, :type => 'admin', :admin_id => '123', :message_type => 'open', :body => 'bar')
+
+# Reply and Close
+intercom.conversations.reply(:id => conversation.id, :type => 'admin', :admin_id => '123', :message_type => 'close', :body => 'bar')
+
+# ASSIGNING CONVERSATIONS TO ADMINS
+intercom.conversations.reply(:id => conversation.id, :type => 'admin', :assignee_id => assignee_admin.id, :admin_id => admin.id, :message_type => 'assignment')
 
 # MARKING A CONVERSATION AS READ
 intercom.conversations.mark_read(conversation.id)

data/changes.txt

@@ -1,3 +1,6 @@
+3.1.0
+ - Support opening, closing, and assigning conversations
+
 3.0.6
  - Support the `delete` resource on Contacts
 

data/lib/intercom/service/conversation.rb

@@ -26,6 +26,19 @@ module Intercom
         response = @client.post("/#{collection_name}/#{id}/reply", reply_data.merge(:conversation_id => id))
         collection_class.new.from_response(response)
       end
+
+      def open(reply_data)
+        reply reply_data.merge(message_type: 'open', type: 'admin')
+      end
+
+      def close(reply_data)
+        reply reply_data.merge(message_type: 'close', type: 'admin')
+      end
+
+      def assign(reply_data)
+        assignee_id = reply_data.fetch(:assignee_id) { fail 'assignee_id is required' }
+        reply reply_data.merge(message_type: 'assignment', assignee_id: assignee_id, type: 'admin')
+      end
     end
   end
 end

data/lib/intercom/version.rb

@@ -1,3 +1,3 @@
 module Intercom #:nodoc:
-  VERSION = "3.0.6"
+  VERSION = "3.1.0"
 end

data/spec/unit/intercom/conversation_spec.rb

@@ -18,6 +18,21 @@ describe "Intercom::Conversation" do
     client.conversations.reply(id: '147', type: 'user', body: 'Thanks again', message_type: 'comment', user_id: 'ac4')
   end
 
+  it 'opens a conversation' do
+    client.expects(:post).with('/conversations/147/reply', { type: 'admin', message_type: 'open', conversation_id: '147', admin_id: '123'}).returns(test_conversation)
+    client.conversations.open(id: '147', admin_id: '123')
+  end
+
+  it 'closes a conversation' do
+    client.expects(:post).with('/conversations/147/reply', { type: 'admin', message_type: 'close', conversation_id: '147', admin_id: '123'}).returns(test_conversation)
+    client.conversations.close(id: '147', admin_id: '123')
+  end
+
+  it 'assigns a conversation' do
+    client.expects(:post).with('/conversations/147/reply', { type: 'admin', message_type: 'assignment', conversation_id: '147', admin_id: '123', assignee_id: '124'}).returns(test_conversation)
+    client.conversations.assign(id: '147', admin_id: '123', assignee_id: '124')
+  end
+
   # it "creates a subscription" do
   #   client.expects(:post).with("/subscriptions", {'url' => "http://example.com", 'topics' => ["user.created"]}).returns(test_subscription)
   #   subscription = client.subscriptions.create(:url => "http://example.com", :topics => ["user.created"])

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: intercom
 version: !ruby/object:Gem::Version
-  version: 3.0.6
+  version: 3.1.0
 platform: ruby
 authors:
 - Ben McRedmond
@@ -15,7 +15,7 @@ authors:
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2015-07-14 00:00:00.000000000 Z
+date: 2015-07-29 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: minitest