help_desk_dashboard 0.0.3 → 0.0.5

data/lib/help_desk_dashboard/dashboard_generator.rb

@@ -0,0 +1,20 @@
+require 'fileutils'
+require_relative 'lib/app_config'
+require_relative 'lib/data_file_generator'
+
+class DashboardGenerator
+
+  def initialize(config)
+    @config = AppConfig.new config
+  end
+
+  def generate
+    output_dir = @config[:output_dir]
+    FileUtils.mkdir_p output_dir
+    data_file_generator = DataFileGenerator.new @config, File.join(output_dir, 'data')
+    data_file_generator.generate
+    source_dir = File.join File.dirname(__FILE__), 'lib', 'web'
+    FileUtils.cp_r "#{source_dir}/.", output_dir
+  end
+
+end

data/lib/help_desk_dashboard/lib/data_file_generator.rb

@@ -0,0 +1,46 @@
+require 'fileutils'
+require_relative 'app_config'
+require_relative 'provider_factory'
+
+class DataFileGenerator
+
+  def initialize(config, output_dir)
+    @config = config
+    @output_dir = output_dir
+  end
+
+  def generate
+    provider_factory = ProviderFactory.new
+    provider = provider_factory.create @config[:provider]
+    requests = provider.get_requests @config.users_with_password, threads: @config[:threads]
+    requests_by_submitter = requests.group_by { |r| r[:submitted_by] }
+    teams = @config[:teams].map do |team|
+      {
+          team_name: team[:name],
+          title: "#{team[:name]} Help Desk Requests",
+          requests: team[:members].map { |username| requests_by_submitter[username] }.flatten.compact
+      }
+    end
+
+    requests.each do |r|
+      user = config[:users].find { |u| u[:username] == r[:assigned_to] }
+      r[:assigned_to] = user[:name] if user
+      user = config[:users].find { |u| u[:username] == r[:submitted_by] }
+      r[:submitted_by] = user[:name] if user
+    end
+
+    FileUtils.rm_rf @output_dir
+    FileUtils.mkdir_p @output_dir
+    teams.each { |t| create_data_file t }
+
+  end
+
+  private
+
+  def create_data_file(team)
+    file_name = "#{team[:team_name]}.json".downcase.gsub(' ', '-')
+    path = File.join @output_dir, file_name
+    File.write path, team.to_json
+  end
+
+end

data/lib/help_desk_dashboard/lib/providers/track-it/2003.10.1/provider.rb

@@ -0,0 +1,20 @@
+require 'hashie'
+require 'json'
+require 'trackit_scraper/2003.10.1'
+
+class Provider
+
+  def initialize(url)
+    @url = url
+  end
+
+  def get_requests(users, options={})
+    Dir.mktmpdir do |output_dir|
+      options[:output_dir] = output_dir
+      trackit = TrackIt.new @url, users[0][:username], users[0][:password], options
+      trackit.scrape_requests_for_users users
+      return Dir["#{output_dir}/*"].map { |f| Hashie::Mash.new JSON.parse(File.read(f)) }
+    end
+  end
+
+end

data/lib/help_desk_dashboard.rb

@@ -0,0 +1 @@
+require_relative 'help_desk_dashboard/dashboard_generator'

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: help_desk_dashboard
 version: !ruby/object:Gem::Version
-  version: 0.0.3
+  version: 0.0.5
   prerelease: 
 platform: ruby
 authors:
@@ -9,11 +9,11 @@ authors:
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2013-07-01 00:00:00.000000000 Z
+date: 2013-07-06 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: hashie
-  requirement: &70277845991220 !ruby/object:Gem::Requirement
+  requirement: &70198175013500 !ruby/object:Gem::Requirement
     none: false
     requirements:
     - - ~>
@@ -21,10 +21,10 @@ dependencies:
         version: 2.0.5
   type: :runtime
   prerelease: false
-  version_requirements: *70277845991220
+  version_requirements: *70198175013500
 - !ruby/object:Gem::Dependency
   name: json
-  requirement: &70277845990740 !ruby/object:Gem::Requirement
+  requirement: &70198175013020 !ruby/object:Gem::Requirement
     none: false
     requirements:
     - - ~>
@@ -32,63 +32,56 @@ dependencies:
         version: 1.7.7
   type: :runtime
   prerelease: false
-  version_requirements: *70277845990740
+  version_requirements: *70198175013020
 - !ruby/object:Gem::Dependency
-  name: watir-webdriver
-  requirement: &70277845990280 !ruby/object:Gem::Requirement
+  name: rack
+  requirement: &70198175012560 !ruby/object:Gem::Requirement
     none: false
     requirements:
     - - ~>
       - !ruby/object:Gem::Version
-        version: 0.6.4
+        version: 1.5.2
   type: :runtime
   prerelease: false
-  version_requirements: *70277845990280
+  version_requirements: *70198175012560
 - !ruby/object:Gem::Dependency
-  name: rack
-  requirement: &70277845989820 !ruby/object:Gem::Requirement
+  name: trackit_scraper
+  requirement: &70198175012100 !ruby/object:Gem::Requirement
     none: false
     requirements:
     - - ~>
       - !ruby/object:Gem::Version
-        version: 1.5.2
+        version: 1.0.0
   type: :runtime
   prerelease: false
-  version_requirements: *70277845989820
+  version_requirements: *70198175012100
 description: 
 email: matthew-github@matthewriley.name
-executables:
-- help_desk_dashboard.rb
+executables: []
 extensions: []
 extra_rdoc_files: []
 files:
-- lib/help-desk-dashboard/app_config.rb
-- lib/help-desk-dashboard/extensions.rb
-- lib/help-desk-dashboard/provider_factory.rb
-- lib/help-desk-dashboard/providers/service-desk-plus/8.1/provider.rb
-- lib/help-desk-dashboard/providers/track-it/2003.10.1/navigator.rb
-- lib/help-desk-dashboard/providers/track-it/2003.10.1/parallel_request_scraper.rb
-- lib/help-desk-dashboard/providers/track-it/2003.10.1/provider.rb
-- lib/help-desk-dashboard/providers/track-it/2003.10.1/request_scraper.rb
-- lib/help-desk-dashboard/providers/track-it/2003.10.1/user_operations.rb
-- lib/help-desk-dashboard/providers/track-it/2003.10.1/user_request_scraper.rb
-- lib/help-desk-dashboard/web/assets/bootstrap/css/bootstrap-responsive.css
-- lib/help-desk-dashboard/web/assets/bootstrap/css/bootstrap-responsive.min.css
-- lib/help-desk-dashboard/web/assets/bootstrap/css/bootstrap.css
-- lib/help-desk-dashboard/web/assets/bootstrap/css/bootstrap.min.css
-- lib/help-desk-dashboard/web/assets/bootstrap/img/glyphicons-halflings-white.png
-- lib/help-desk-dashboard/web/assets/bootstrap/img/glyphicons-halflings.png
-- lib/help-desk-dashboard/web/assets/bootstrap/js/bootstrap.js
-- lib/help-desk-dashboard/web/assets/bootstrap/js/bootstrap.min.js
-- lib/help-desk-dashboard/web/assets/css/app.css
-- lib/help-desk-dashboard/web/assets/js/app.js
-- lib/help-desk-dashboard/web/assets/js/jquery-1.10.1.min.js
-- lib/help-desk-dashboard/web/assets/js/moment.min.js
-- lib/help-desk-dashboard/web/config.ru
-- lib/help-desk-dashboard/web/index.html
-- lib/help-desk-dashboard/web_generator.rb
-- !binary |-
-  YmluL2hlbHBfZGVza19kYXNoYm9hcmQucmI=
+- lib/help_desk_dashboard/dashboard_generator.rb
+- lib/help_desk_dashboard/lib/app_config.rb
+- lib/help_desk_dashboard/lib/data_file_generator.rb
+- lib/help_desk_dashboard/lib/provider_factory.rb
+- lib/help_desk_dashboard/lib/providers/service-desk-plus/8.1/provider.rb
+- lib/help_desk_dashboard/lib/providers/track-it/2003.10.1/provider.rb
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/css/bootstrap-responsive.css
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/css/bootstrap-responsive.min.css
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/css/bootstrap.css
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/css/bootstrap.min.css
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/img/glyphicons-halflings-white.png
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/img/glyphicons-halflings.png
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/js/bootstrap.js
+- lib/help_desk_dashboard/lib/web/assets/bootstrap/js/bootstrap.min.js
+- lib/help_desk_dashboard/lib/web/assets/css/app.css
+- lib/help_desk_dashboard/lib/web/assets/js/app.js
+- lib/help_desk_dashboard/lib/web/assets/js/jquery-1.10.1.min.js
+- lib/help_desk_dashboard/lib/web/assets/js/moment.min.js
+- lib/help_desk_dashboard/lib/web/config.ru
+- lib/help_desk_dashboard/lib/web/index.html
+- lib/help_desk_dashboard.rb
 homepage: 
 licenses: []
 post_install_message: 

data/bin/help_desk_dashboard.rb

@@ -1,38 +0,0 @@
-$stdout.sync = true
-
-require_relative '../lib/help-desk-dashboard/app_config'
-require_relative '../lib/help-desk-dashboard/extensions'
-require_relative '../lib/help-desk-dashboard/provider_factory'
-require_relative '../lib/help-desk-dashboard/web_generator'
-
-ENV['HTTP_PROXY'] = nil
-ENV['CONFIG_FILE'] ||= 'config.json'
-config = AppConfig.from_file ENV['CONFIG_FILE']
-
-provider_factory = ProviderFactory.new
-provider = provider_factory.create config[:provider]
-requests = provider.get_requests(config.users_with_password, threads: config[:threads]).map do |r|
-  r.pick :id, :title, :status, :deadline, :assigned_to, :submitted_by, :submitted_on, :resolved_on
-end
-
-requests_by_submitter = requests.group_by { |r| r[:submitted_by] }
-
-teams = config[:teams].map do |team|
-  {
-      team_name: team[:name],
-      title: "#{team[:name]} Help Desk Requests",
-      requests: team[:members].map { |username| requests_by_submitter[username] }.flatten
-  }
-end
-
-requests.each do |r|
-  user = config[:users].find { |u| u[:username] == r[:assigned_to] }
-  r[:assigned_to] = user[:name] if user
-  user = config[:users].find { |u| u[:username] == r[:submitted_by] }
-  r[:submitted_by] = user[:name] if user
-end
-
-generator = WebGenerator.new config[:output_dir]
-generator.generate teams
-
-puts 'Done.'

data/lib/help-desk-dashboard/extensions.rb

@@ -1,6 +0,0 @@
-class Hash
-  def pick(*keys)
-    values = values_at(*keys)
-    Hash[keys.zip(values)]
-  end
-end

data/lib/help-desk-dashboard/providers/track-it/2003.10.1/navigator.rb

@@ -1,13 +0,0 @@
-class Navigator
-
-  def initialize(b, base_url)
-    @b = b
-    @base_url = base_url
-  end
-
-  def goto(relative_url)
-    url = File.join @base_url, relative_url
-    @b.goto url
-  end
-
-end

data/lib/help-desk-dashboard/providers/track-it/2003.10.1/parallel_request_scraper.rb

@@ -1,42 +0,0 @@
-require 'thread'
-require 'watir-webdriver'
-require_relative 'request_scraper'
-require_relative 'user_operations'
-
-class ParallelRequestScraper
-
-  def initialize(url, user, thread_limit)
-    @url = url
-    @user = user
-    @thread_limit = thread_limit
-  end
-
-  def scrape(request_ids)
-    queue = request_ids.clone
-    threads = []
-    requests = []
-    mutex = Mutex.new
-
-    @thread_limit.times do
-      threads << Thread.new do
-        b = Watir::Browser.new
-        navigator = Navigator.new b, @url
-        user_operations = UserOperations.new b, navigator
-        user_operations.login @user
-        request_scraper = RequestScraper.new b, navigator
-        until queue.empty?
-          id = nil
-          mutex.synchronize do
-            id = queue.pop
-          end
-          break unless id
-          requests << request_scraper.scrape(id)
-        end
-        b.close
-      end
-    end
-    threads.each { |t| t.join }
-    requests
-  end
-
-end

data/lib/help-desk-dashboard/providers/track-it/2003.10.1/provider.rb

@@ -1,26 +0,0 @@
-require 'watir-webdriver'
-require_relative 'navigator'
-require_relative 'parallel_request_scraper'
-require_relative 'user_operations'
-
-class Provider
-
-  def initialize(url)
-    @url = url
-  end
-
-  def get_requests(users, options={})
-    threads = options[:threads] || 5
-
-    b = Watir::Browser.new
-    navigator = Navigator.new b, @url
-    user_operations = UserOperations.new b, navigator
-    request_ids = user_operations.get_request_ids users
-    b.close
-
-    user = users.first
-    parallel_request_scraper = ParallelRequestScraper.new @url, user, threads
-    parallel_request_scraper.scrape request_ids
-  end
-
-end

data/lib/help-desk-dashboard/providers/track-it/2003.10.1/request_scraper.rb

@@ -1,48 +0,0 @@
-require 'time'
-
-class RequestScraper
-
-  def initialize(b, navigator)
-    @b = b
-    @navigator = navigator
-  end
-
-  def scrape(id)
-    @navigator.goto "hd/ticket/euTicketView.ssp?ticket_id=#{id}&log=show"
-    cells = @b.tables[1].tds.to_a
-    {
-        id: @b.text.match(/Request #(\d+)/)[1],
-        title: cells[0].text,
-        status: cells[2].text,
-        service: cells[3].text,
-        request_type: cells[4].text,
-        time_spent: cells[6].text,
-        priority: cells[7].text,
-        deadline: Time.parse(cells[8].text),
-        submitted_to: cells[10].text,
-        submitted_by: cells[11].text.upcase,
-        submitted_on: Time.parse(cells[12].text),
-        assigned_to: cells[15].text.upcase,
-        assigned_by: cells[16].text,
-        assigned_on: Time.parse(cells[17].text),
-        department_id: cells[19].text,
-        closed_by: cells[20].text,
-        closed_on: cells[21].text == 'None' ? 'None' : Time.parse(cells[21].text)
-    }.merge scrape_resolved_data_from_audit_log
-  end
-
-  private
-
-  def scrape_resolved_data_from_audit_log
-    rows = @b.tables[3].trs.to_a
-    index = rows.index { |r| r.text =~ /Resolved by/ }
-    return {} unless index
-    text = rows[index-1].text
-    matches = text.match /(.+) by (.+)/
-    {
-        resolved_on: Time.parse(matches[1]),
-        resolved_by: matches[2].upcase
-    }
-  end
-
-end

data/lib/help-desk-dashboard/providers/track-it/2003.10.1/user_operations.rb

@@ -1,40 +0,0 @@
-class UserOperations
-
-  def initialize(b, navigator)
-    @b = b
-    @navigator = navigator
-  end
-
-  def login(user)
-    @navigator.goto 'hd/index.ssp'
-    @b.text_field(name: 'user_id').set user['username']
-    @b.text_field(name: 'user_pwd').set user['password']
-    @b.button(value: 'Log on').click
-  end
-
-  def get_request_ids(users)
-    users = [users].flatten
-    request_ids = users.map do |user|
-      login user
-      @navigator.goto 'hd/ticket/euTicketFind.ssp'
-      @b.button(value: 'Find').click
-      request_locations = get_request_locations
-      request_locations.map { |l| l.match(/ticket_id=(\d+)/)[1].to_i }
-    end
-    request_ids.flatten
-  end
-
-  private
-
-  def get_request_locations
-    links = []
-    5.times do
-      links = @b.links(href: /euTicketView\.ssp\?ticket_id=/).to_a
-      break unless links.empty?
-      sleep 2
-    end
-    puts "No requests found.\n\n#{@b.html}" if links.empty?
-    links.map { |link| link.href }.reverse
-  end
-
-end

data/lib/help-desk-dashboard/providers/track-it/2003.10.1/user_request_scraper.rb

@@ -1,33 +0,0 @@
-require 'time'
-require 'watir-webdriver'
-require_relative 'request_scraper'
-
-class UserRequestScraper
-
-  def initialize(b)
-    @b = b
-  end
-
-  def scrape
-    @b.goto 'hd/ticket/euTicketFind.ssp'
-    @b.button(value: 'Find').click
-    request_locations = get_request_locations
-    request_ids = request_locations.map { |l| l.match(/ticket_id=(\d+)/)[1].to_i }
-    request_scraper = RequestScraper.new @b
-    request_scraper.scrape_range request_ids
-  end
-
-  private
-
-  def get_request_locations
-    links = []
-    5.times do
-      links = @b.links(href: /euTicketView\.ssp\?ticket_id=/).to_a
-      break unless links.empty?
-      sleep 2
-    end
-    puts "No requests found.\n\n#{@b.html}" if links.empty?
-    links.map { |link| link.href }.reverse
-  end
-
-end

data/lib/help-desk-dashboard/web_generator.rb

@@ -1,27 +0,0 @@
-require 'fileutils'; include FileUtils
-require 'json'
-
-class WebGenerator
-
-  def initialize(dest_dir)
-    @dest_dir = dest_dir
-    @dest_data_dir = File.join @dest_dir, 'data'
-    @source_dir = File.join File.dirname(__FILE__), 'web'
-  end
-
-  def generate(teams)
-    rm_rf @dest_dir
-    cp_r "#{@source_dir}/.", @dest_dir
-    mkdir_p @dest_data_dir
-    teams.each { |t| create_data_file t }
-  end
-
-  private
-
-  def create_data_file(team)
-    file_name = "#{team[:team_name]}.json".downcase.gsub(' ', '-')
-    path = File.join @dest_data_dir, file_name
-    File.write path, team.to_json
-  end
-
-end