guidepost 0.1.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +7 -0
- data/LICENSE +21 -0
- data/README.md +101 -0
- data/lib/guidepost.rb +16 -0
- data/lib/guidepost/provider/zendesk.rb +67 -0
- data/lib/guidepost/storage/s3.rb +45 -0
- metadata +61 -0
checksums.yaml
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---
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SHA256:
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metadata.gz: 5f5e8180cd498e7176833394eebb66091c6f24c9f6b8c59c2cdc1aa6aed34464
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data.tar.gz: dea372997e357359bf582c5818e0bbd11c7b32cfbd99daa46d1d3cd22c32b738
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SHA512:
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metadata.gz: c318c6a46816f326acab6b07352a11b48797cdba5b6f0fbef9020b64bb73495fee2006d5cd84b40d5f6b51c8309e55aae9075e7718d67b820e3cccc526560b16
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data.tar.gz: 9e325c772b8a5c6ed65615967392fa9734b5497d5f8b20a2821065d708456b1d38bb6d86e6610ff27c3446bb510ba93a459d9d42463168ac29a25fc0542c6a29
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data/LICENSE
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MIT License
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Copyright (c) 2019 Kiren Srinivasan
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Permission is hereby granted, free of charge, to any person obtaining a copy
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of this software and associated documentation files (the "Software"), to deal
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in the Software without restriction, including without limitation the rights
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to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies of the Software, and to permit persons to whom the Software is
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furnished to do so, subject to the following conditions:
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The above copyright notice and this permission notice shall be included in all
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copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
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LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
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SOFTWARE.
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data/README.md
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# Guidepost
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## Purpose
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Your knowledge base is a hugely important component of your company! The purpose of this project is to help you gain more control over it.
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## Table of Contents
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* [Prerequisites/Requirements](#prerequisites-requirements)
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* [Current Knowledge Base Providers](#current-knowledge-base-providers)
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* [Current Storage Services](#current-storage-services)
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* [Installation](#installation)
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* [Environment Variables](#environment-variables)
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* [Current Use Cases](#current-use-cases)
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* [Contact](#contact)
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* [Roadmap](#roadmap)
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* [License](#license)
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### Prerequisites/Requirements
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* Rails 4.2+
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* Ruby 2.5+
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### Current Knowledge Base Providers
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* Zendesk
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If you're looking to use this gem, but work with providers like Freshdesk, Zoho, and Confluence, feel free to reach out!
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### Current Storage Services
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* Amazon Simple Storage Service (Amazon S3)
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If you're looking to use this gem, but work with other storage services like Google Cloud Storage, feel free to reach out!
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### Installation
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Add this line to your application's Gemfile:
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```ruby
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gem 'guidepost'
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```
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And then execute:
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$ bundle
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### Environment Variables
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Make sure to have certain environmental variables set, preferrably in your `.bash_profile` or in your `.bashrc`! The prefix of each environment variable needs to be the uppercased version of the name of your project that you will use to initialize your `Guidepost::Provider` (i.e. Zendesk in this case, since this is the only provider currently supported):
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#### Zendesk
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```ruby
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# The email associated with your Zendesk subdomain
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ENV["#{YOUR_PROJECT_NAME}_GUIDEPOST_ZENDESK_EMAIL"]
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# The password token associated with your Zendesk subdomain
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ENV["#{YOUR_PROJECT_NAME}_GUIDEPOST_PASSWORD_TOKEN"]
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```
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#### S3
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```ruby
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# The access key associated with your AWS account
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ENV["#{YOUR_PROJECT_NAME}_GUIDEPOST_AWS_ACCESS_KEY_ID"]
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# The secret key associated with your AWS account
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ENV["#{YOUR_PROJECT_NAME}_GUIDEPOST_AWS_SECRET_ACCESS_KEY"]
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# The name of the S3 bucket you want to upload your backups to
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ENV["#{YOUR_PROJECT_NAME}_GUIDEPOST_S3_BUCKET_NAME"]
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```
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### Current Use Cases
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* Back up your knowledge base to S3
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#### Back up your knowledge base to S3
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```ruby
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subdomain = "example"
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project_name = "example"
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zendesk = Guidepost::Provider::Zendesk.new(subdomain: subdomain, project_name: project_name)
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zendesk.backup_all_articles
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```
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## Contact
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If you find and want to address any security issues with the project, email [Kiren Srinivasan](mailto:srinitude@gmail.com.com)! For anything else, feel free to file a Github issue or tweet me [@srinitude](https://twitter.com/srinitude).
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## Roadmap
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* Tests
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* More robust documentation
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* More relevant use cases
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## License
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Guidepost is released under the [MIT License](LICENSE).
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data/lib/guidepost.rb
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module Guidepost
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module Provider
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class Zendesk
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attr_accessor :subdomain
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attr_accessor :project_name
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def initialize(options={})
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@subdomain = options[:subdomain]
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@project_name = options[:project_name]
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raise "Guidepost::Provider::Zendesk initializer is missing either a subdomain or project_name" if @subdomain.nil? || @project_name.nil?
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@project_name.upcase!
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@storage = options[:storage] || Guidepost::Storage::S3.new(project_name: @project_name)
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@email = "#{ENV["#{@project_name}_GUIDEPOST_ZENDESK_EMAIL"]}/token"
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@password = ENV["#{@project_name}_GUIDEPOST_ZENDESK_PASSWORD_TOKEN"]
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end
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def backup_all_articles
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# Get all articles (with pagination)
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articles = self.retrieve_all_articles
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# Upload to S3
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timestamp = Time.now.strftime('%Y%m%d%H%M%S')
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@storage.upload_file(path: "zendesk/article_backups/#{timestamp}.json", string_content: articles.to_json)
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articles.count
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end
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def retrieve_all_articles
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articles = []
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page_next = nil
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while true
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page_articles, page_next = self.retrieve_articles(page_next)
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break if page_articles.nil? || page_articles.empty?
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articles += page_articles
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break if page_next.nil?
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end
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articles
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end
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def retrieve_articles(url)
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url = "#{self.base_api_url}/help_center/articles.json?include=translations&per_page=25&page=1" if url.nil?
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uri = URI.parse(url)
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http = Net::HTTP.new(uri.host, uri.port)
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http.use_ssl = true
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http.verify_mode = OpenSSL::SSL::VERIFY_NONE
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request = Net::HTTP::Get.new(uri.request_uri)
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request.basic_auth(@email, @password)
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response = http.request(request)
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body = response.body.force_encoding("UTF-8")
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j_body = JSON.parse(body)
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return j_body['articles'], j_body['next_page']
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end
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def base_api_url
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"https://#{self.subdomain}.zendesk.com/api/v2"
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end
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end
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end
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end
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module Guidepost
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module Storage
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class S3
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attr_accessor :project_name
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def initialize(options={})
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@project_name = options[:project_name]
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raise "Guidepost::Storage::S3 initializer is missing a project_name" if @project_name.nil?
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@project_name.upcase!
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@s3_client = Aws::S3::Resource.new(
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credentials: Aws::Credentials.new(ENV["#{@project_name}_GUIDEPOST_AWS_ACCESS_KEY_ID"], ENV["#{@project_name}_GUIDEPOST_AWS_SECRET_ACCESS_KEY"]),
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region: ENV["#{@project_name}_GUIDEPOST_AWS_REGION"] || "us-east-1"
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)
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end
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def upload_file(options={})
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path = options.fetch(:path, nil)
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string_content = options.fetch(:string_content, "")
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acl = options.fetch(:acl, "private")
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metadata = options.fetch(:metadata, nil)
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bucket_name = ENV["#{self.project_name}_GUIDEPOST_S3_BUCKET_NAME"]
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storage_class = ENV["#{self.project_name}_GUIDEPOST_S3_STORAGE_CLASS"] || "STANDARD_IA"
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return false if path.nil?
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begin
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obj = @s3_client.bucket(bucket_name).object(path)
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result = obj.put({
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body: string_content,
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acl: acl,
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storage_class: storage_class,
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metadata: metadata,
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})
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rescue Seahorse::Client::NetworkingError => e
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raise e if !Rails.env.test?
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return true
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end
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return !result.nil?
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end
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end
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end
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end
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metadata
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--- !ruby/object:Gem::Specification
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name: guidepost
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version: !ruby/object:Gem::Version
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version: 0.1.1
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platform: ruby
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authors:
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- Kiren Srinivasan
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autorequire:
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bindir: bin
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cert_chain: []
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date: 2019-05-06 00:00:00.000000000 Z
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dependencies:
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- !ruby/object:Gem::Dependency
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name: aws-sdk
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requirement: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '2.0'
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type: :runtime
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prerelease: false
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version_requirements: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '2.0'
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description: Harness your knowledge base in your Ruby applications
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email: kiren.srinivasan@holbertonschool.com
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executables: []
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extensions: []
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extra_rdoc_files: []
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files:
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- LICENSE
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- README.md
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- lib/guidepost.rb
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- lib/guidepost/provider/zendesk.rb
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- lib/guidepost/storage/s3.rb
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homepage:
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licenses: []
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metadata: {}
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post_install_message:
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rdoc_options: []
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require_paths:
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- lib
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required_ruby_version: !ruby/object:Gem::Requirement
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requirements:
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- - ">="
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- !ruby/object:Gem::Version
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version: 2.5.0
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required_rubygems_version: !ruby/object:Gem::Requirement
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requirements:
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- - ">="
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- !ruby/object:Gem::Version
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version: '0'
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requirements: []
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rubyforge_project:
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rubygems_version: 2.7.6
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signing_key:
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specification_version: 4
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summary: Harness your knowledge base in your Ruby applications
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test_files: []
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