google-cloud-support-v2beta 0.a → 0.1.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/.yardopts +12 -0
- data/AUTHENTICATION.md +122 -0
- data/README.md +154 -8
- data/lib/google/cloud/support/v2beta/actor_pb.rb +44 -0
- data/lib/google/cloud/support/v2beta/attachment_pb.rb +49 -0
- data/lib/google/cloud/support/v2beta/attachment_service_pb.rb +50 -0
- data/lib/google/cloud/support/v2beta/attachment_service_services_pb.rb +75 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service/client.rb +510 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service/paths.rb +72 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service/rest/client.rb +477 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service/rest/service_stub.rb +149 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service/rest.rb +52 -0
- data/lib/google/cloud/support/v2beta/case_attachment_service.rb +55 -0
- data/lib/google/cloud/support/v2beta/case_pb.rb +54 -0
- data/lib/google/cloud/support/v2beta/case_service/client.rb +1526 -0
- data/lib/google/cloud/support/v2beta/case_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2beta/case_service/paths.rb +100 -0
- data/lib/google/cloud/support/v2beta/case_service/rest/client.rb +1452 -0
- data/lib/google/cloud/support/v2beta/case_service/rest/service_stub.rb +624 -0
- data/lib/google/cloud/support/v2beta/case_service/rest.rb +52 -0
- data/lib/google/cloud/support/v2beta/case_service.rb +55 -0
- data/lib/google/cloud/support/v2beta/case_service_pb.rb +63 -0
- data/lib/google/cloud/support/v2beta/case_service_services_pb.rb +356 -0
- data/lib/google/cloud/support/v2beta/comment_pb.rb +49 -0
- data/lib/google/cloud/support/v2beta/comment_service/client.rb +639 -0
- data/lib/google/cloud/support/v2beta/comment_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2beta/comment_service/paths.rb +115 -0
- data/lib/google/cloud/support/v2beta/comment_service/rest/client.rb +599 -0
- data/lib/google/cloud/support/v2beta/comment_service/rest/service_stub.rb +219 -0
- data/lib/google/cloud/support/v2beta/comment_service/rest.rb +52 -0
- data/lib/google/cloud/support/v2beta/comment_service.rb +55 -0
- data/lib/google/cloud/support/v2beta/comment_service_pb.rb +51 -0
- data/lib/google/cloud/support/v2beta/comment_service_services_pb.rb +117 -0
- data/lib/google/cloud/support/v2beta/content_pb.rb +42 -0
- data/lib/google/cloud/support/v2beta/email_message_pb.rb +51 -0
- data/lib/google/cloud/support/v2beta/escalation_pb.rb +45 -0
- data/lib/google/cloud/support/v2beta/feed_item_pb.rb +52 -0
- data/lib/google/cloud/support/v2beta/feed_service/client.rb +482 -0
- data/lib/google/cloud/support/v2beta/feed_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2beta/feed_service/paths.rb +72 -0
- data/lib/google/cloud/support/v2beta/feed_service/rest/client.rb +449 -0
- data/lib/google/cloud/support/v2beta/feed_service/rest/service_stub.rb +149 -0
- data/lib/google/cloud/support/v2beta/feed_service/rest.rb +52 -0
- data/lib/google/cloud/support/v2beta/feed_service.rb +55 -0
- data/lib/google/cloud/support/v2beta/feed_service_pb.rb +50 -0
- data/lib/google/cloud/support/v2beta/feed_service_services_pb.rb +46 -0
- data/lib/google/cloud/support/v2beta/rest.rb +40 -0
- data/lib/google/cloud/support/v2beta/version.rb +7 -2
- data/lib/google/cloud/support/v2beta.rb +48 -0
- data/lib/google-cloud-support-v2beta.rb +21 -0
- data/proto_docs/README.md +4 -0
- data/proto_docs/google/api/client.rb +473 -0
- data/proto_docs/google/api/field_behavior.rb +85 -0
- data/proto_docs/google/api/launch_stage.rb +71 -0
- data/proto_docs/google/api/resource.rb +227 -0
- data/proto_docs/google/cloud/support/v2beta/actor.rb +59 -0
- data/proto_docs/google/cloud/support/v2beta/attachment.rb +58 -0
- data/proto_docs/google/cloud/support/v2beta/attachment_service.rb +63 -0
- data/proto_docs/google/cloud/support/v2beta/case.rb +215 -0
- data/proto_docs/google/cloud/support/v2beta/case_service.rb +245 -0
- data/proto_docs/google/cloud/support/v2beta/comment.rb +58 -0
- data/proto_docs/google/cloud/support/v2beta/comment_service.rb +68 -0
- data/proto_docs/google/cloud/support/v2beta/content.rb +35 -0
- data/proto_docs/google/cloud/support/v2beta/email_message.rb +55 -0
- data/proto_docs/google/cloud/support/v2beta/escalation.rb +55 -0
- data/proto_docs/google/cloud/support/v2beta/feed_item.rb +56 -0
- data/proto_docs/google/cloud/support/v2beta/feed_service.rb +65 -0
- data/proto_docs/google/protobuf/duration.rb +98 -0
- data/proto_docs/google/protobuf/field_mask.rb +229 -0
- data/proto_docs/google/protobuf/timestamp.rb +127 -0
- metadata +105 -9
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# frozen_string_literal: true
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# Copyright 2025 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Cloud
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module Support
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module V2beta
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# The request message for the GetCase endpoint.
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# @!attribute [rw] name
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# @return [::String]
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# Required. The full name of a case to be retrieved.
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class GetCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the CreateCase endpoint.
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# @!attribute [rw] parent
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# @return [::String]
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# Required. The name of the parent under which the case should be created.
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# @!attribute [rw] case
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# @return [::Google::Cloud::Support::V2beta::Case]
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# Required. The case to be created.
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class CreateCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the ListCases endpoint.
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# @!attribute [rw] parent
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# @return [::String]
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# Required. The name of a parent to list cases under.
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# @!attribute [rw] filter
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# @return [::String]
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# An expression used to filter cases.
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#
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# If it's an empty string, then no filtering happens. Otherwise, the endpoint
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# returns the cases that match the filter.
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#
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# Expressions use the following fields separated by `AND` and specified with
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# `=`:
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#
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# - `state`: Can be `OPEN` or `CLOSED`.
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# - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You
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# can specify multiple values for priority using the `OR` operator. For
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# example, `priority=P1 OR priority=P2`.
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# - `creator.email`: The email address of the case creator.
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#
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# EXAMPLES:
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#
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# - `state=CLOSED`
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# - `state=OPEN AND creator.email="tester@example.com"`
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# - `state=OPEN AND (priority=P0 OR priority=P1)`
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# @!attribute [rw] page_size
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# @return [::Integer]
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# The maximum number of cases fetched with each request. Defaults to 10.
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# @!attribute [rw] page_token
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# @return [::String]
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# A token identifying the page of results to return. If unspecified, the
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# first page is retrieved.
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# @!attribute [rw] product_line
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# @return [::Google::Cloud::Support::V2beta::ProductLine]
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# The product line to request cases for. If unspecified, only
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# Google Cloud cases will be returned.
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class ListCasesRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The response message for the ListCases endpoint.
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# @!attribute [rw] cases
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# @return [::Array<::Google::Cloud::Support::V2beta::Case>]
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# The list of cases associated with the parent after any
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# filters have been applied.
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# @!attribute [rw] next_page_token
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# @return [::String]
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# A token to retrieve the next page of results. Set this in the `page_token`
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# field of subsequent `cases.list` requests. If unspecified, there are no
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# more results to retrieve.
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class ListCasesResponse
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the SearchCases endpoint.
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# @!attribute [rw] parent
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# @return [::String]
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# The name of the parent resource to search for cases under.
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# @!attribute [rw] query
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# @return [::String]
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# An expression used to filter cases.
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#
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# Expressions use the following fields separated by `AND` and specified with
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# `=`:
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#
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# - `organization`: An organization name in the form
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# `organizations/<organization_id>`.
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# - `project`: A project name in the form `projects/<project_id>`.
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# - `state`: Can be `OPEN` or `CLOSED`.
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# - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You
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# can specify multiple values for priority using the `OR` operator. For
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# example, `priority=P1 OR priority=P2`.
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# - `creator.email`: The email address of the case creator.
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#
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# You must specify either `organization` or `project`.
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#
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# To search across `displayName`, `description`, and comments, use a global
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# restriction with no keyword or operator. For example, `"my search"`.
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#
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# To search only cases updated after a certain date, use `update_time`
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# restricted with that particular date, time, and timezone in ISO datetime
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# format. For example, `update_time>"2020-01-01T00:00:00-05:00"`.
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# `update_time` only supports the greater than operator (`>`).
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#
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# Examples:
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#
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# - `organization="organizations/123456789"`
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# - `project="projects/my-project-id"`
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# - `project="projects/123456789"`
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# - `organization="organizations/123456789" AND state=CLOSED`
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# - `project="projects/my-project-id" AND creator.email="tester@example.com"`
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# - `project="projects/my-project-id" AND (priority=P0 OR priority=P1)`
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# @!attribute [rw] page_size
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# @return [::Integer]
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# The maximum number of cases fetched with each request. The default page
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# size is 10.
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# @!attribute [rw] page_token
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# @return [::String]
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# A token identifying the page of results to return. If unspecified, the
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# first page is retrieved.
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class SearchCasesRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The response message for the SearchCases endpoint.
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# @!attribute [rw] cases
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# @return [::Array<::Google::Cloud::Support::V2beta::Case>]
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# The list of cases associated with the parent after any
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# filters have been applied.
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# @!attribute [rw] next_page_token
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# @return [::String]
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# A token to retrieve the next page of results. Set this in the
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# `page_token` field of subsequent `cases.search` requests. If unspecified,
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# there are no more results to retrieve.
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class SearchCasesResponse
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the EscalateCase endpoint.
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# @!attribute [rw] name
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# @return [::String]
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# Required. The name of the case to be escalated.
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# @!attribute [rw] escalation
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# @return [::Google::Cloud::Support::V2beta::Escalation]
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# The escalation information to be sent with the escalation request.
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class EscalateCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the UpdateCase endpoint
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# @!attribute [rw] case
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# @return [::Google::Cloud::Support::V2beta::Case]
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# Required. The case to update.
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# @!attribute [rw] update_mask
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# @return [::Google::Protobuf::FieldMask]
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# A list of attributes of the case that should be updated. Supported values
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# are `priority`, `display_name`, and `subscriber_email_addresses`. If no
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# fields are specified, all supported fields are updated.
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#
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# Be careful - if you do not provide a field mask, then you might
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# accidentally clear some fields. For example, if you leave the field mask
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# empty and do not provide a value for `subscriber_email_addresses`, then
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# `subscriber_email_addresses` is updated to empty.
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class UpdateCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the CloseCase endpoint.
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# @!attribute [rw] name
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# @return [::String]
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# Required. The name of the case to close.
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class CloseCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the SearchCaseClassifications endpoint.
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# @!attribute [rw] query
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# @return [::String]
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# An expression used to filter case classifications.
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#
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# If it's an empty string, then no filtering happens. Otherwise, case
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# classifications will be returned that match the filter.
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# @!attribute [rw] page_size
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# @return [::Integer]
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# The maximum number of classifications fetched with each request.
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# @!attribute [rw] page_token
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# @return [::String]
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# A token identifying the page of results to return. If unspecified, the
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# first page is retrieved.
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# @!attribute [rw] product
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# @return [::Google::Cloud::Support::V2beta::Product]
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# Optional. The product to return case classifications for.
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class SearchCaseClassificationsRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The response message for SearchCaseClassifications endpoint.
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# @!attribute [rw] case_classifications
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# @return [::Array<::Google::Cloud::Support::V2beta::CaseClassification>]
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# The classifications retrieved.
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# @!attribute [rw] next_page_token
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# @return [::String]
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# A token to retrieve the next page of results. Set this in the `page_token`
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# field of subsequent `caseClassifications.list` requests. If unspecified,
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# there are no more results to retrieve.
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class SearchCaseClassificationsResponse
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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end
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end
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end
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end
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# frozen_string_literal: true
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# Copyright 2025 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Cloud
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module Support
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module V2beta
|
24
|
+
# A comment associated with a support case.
|
25
|
+
#
|
26
|
+
# Case comments are the primary way for Google Support to communicate with a
|
27
|
+
# user who has opened a case. When a user responds to Google Support, the
|
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|
+
# user's responses also appear as comments.
|
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|
+
# @!attribute [r] name
|
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|
+
# @return [::String]
|
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|
+
# Output only. Identifier. The resource name of the comment.
|
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|
+
# @!attribute [r] create_time
|
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|
+
# @return [::Google::Protobuf::Timestamp]
|
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|
+
# Output only. The time when the comment was created.
|
35
|
+
# @!attribute [r] creator
|
36
|
+
# @return [::Google::Cloud::Support::V2beta::Actor]
|
37
|
+
# Output only. The user or Google Support agent who created the comment.
|
38
|
+
# @!attribute [rw] body
|
39
|
+
# @return [::String]
|
40
|
+
# The full comment body.
|
41
|
+
#
|
42
|
+
# Maximum of 12800 characters.
|
43
|
+
# @!attribute [r] plain_text_body
|
44
|
+
# @deprecated This field is deprecated and may be removed in the next major version update.
|
45
|
+
# @return [::String]
|
46
|
+
# Output only. DEPRECATED. DO NOT USE.
|
47
|
+
#
|
48
|
+
# A duplicate of the `body` field.
|
49
|
+
#
|
50
|
+
# This field is only present for legacy reasons.
|
51
|
+
class Comment
|
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|
+
include ::Google::Protobuf::MessageExts
|
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|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
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|
+
end
|
55
|
+
end
|
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|
+
end
|
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|
+
end
|
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|
+
end
|
@@ -0,0 +1,68 @@
|
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|
+
# frozen_string_literal: true
|
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|
+
|
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|
+
# Copyright 2025 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
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+
|
19
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+
|
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+
module Google
|
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|
+
module Cloud
|
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|
+
module Support
|
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|
+
module V2beta
|
24
|
+
# The request message for the ListComments endpoint.
|
25
|
+
# @!attribute [rw] parent
|
26
|
+
# @return [::String]
|
27
|
+
# Required. The name of the case for which to list comments.
|
28
|
+
# @!attribute [rw] page_size
|
29
|
+
# @return [::Integer]
|
30
|
+
# The maximum number of comments to fetch. Defaults to 10.
|
31
|
+
# @!attribute [rw] page_token
|
32
|
+
# @return [::String]
|
33
|
+
# A token identifying the page of results to return. If unspecified, the
|
34
|
+
# first page is returned.
|
35
|
+
class ListCommentsRequest
|
36
|
+
include ::Google::Protobuf::MessageExts
|
37
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
38
|
+
end
|
39
|
+
|
40
|
+
# The response message for the ListComments endpoint.
|
41
|
+
# @!attribute [rw] comments
|
42
|
+
# @return [::Array<::Google::Cloud::Support::V2beta::Comment>]
|
43
|
+
# List of the comments associated with the case.
|
44
|
+
# @!attribute [rw] next_page_token
|
45
|
+
# @return [::String]
|
46
|
+
# A token to retrieve the next page of results. Set this in the `page_token`
|
47
|
+
# field of subsequent `cases.comments.list` requests. If unspecified, there
|
48
|
+
# are no more results to retrieve.
|
49
|
+
class ListCommentsResponse
|
50
|
+
include ::Google::Protobuf::MessageExts
|
51
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
52
|
+
end
|
53
|
+
|
54
|
+
# The request message for the CreateComment endpoint.
|
55
|
+
# @!attribute [rw] parent
|
56
|
+
# @return [::String]
|
57
|
+
# Required. The name of the case to which the comment should be added.
|
58
|
+
# @!attribute [rw] comment
|
59
|
+
# @return [::Google::Cloud::Support::V2beta::Comment]
|
60
|
+
# Required. The comment to be added.
|
61
|
+
class CreateCommentRequest
|
62
|
+
include ::Google::Protobuf::MessageExts
|
63
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
64
|
+
end
|
65
|
+
end
|
66
|
+
end
|
67
|
+
end
|
68
|
+
end
|
@@ -0,0 +1,35 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2025 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2beta
|
24
|
+
# Stores text attached to a support object.
|
25
|
+
# @!attribute [rw] plain_text
|
26
|
+
# @return [::String]
|
27
|
+
# Content in this field should be rendered and interpreted as-is.
|
28
|
+
class TextContent
|
29
|
+
include ::Google::Protobuf::MessageExts
|
30
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
31
|
+
end
|
32
|
+
end
|
33
|
+
end
|
34
|
+
end
|
35
|
+
end
|
@@ -0,0 +1,55 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2025 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2beta
|
24
|
+
# An email associated with a support case.
|
25
|
+
# @!attribute [rw] name
|
26
|
+
# @return [::String]
|
27
|
+
# Identifier. Resource name for the email message.
|
28
|
+
# @!attribute [r] create_time
|
29
|
+
# @return [::Google::Protobuf::Timestamp]
|
30
|
+
# Output only. Time when this email message object was created.
|
31
|
+
# @!attribute [r] actor
|
32
|
+
# @return [::Google::Cloud::Support::V2beta::Actor]
|
33
|
+
# Output only. The user or Google Support agent that created this email
|
34
|
+
# message. This is inferred from the headers on the email message.
|
35
|
+
# @!attribute [r] subject
|
36
|
+
# @return [::String]
|
37
|
+
# Output only. Subject of the email.
|
38
|
+
# @!attribute [r] recipient_email_addresses
|
39
|
+
# @return [::Array<::String>]
|
40
|
+
# Output only. Email addresses the email was sent to.
|
41
|
+
# @!attribute [r] cc_email_addresses
|
42
|
+
# @return [::Array<::String>]
|
43
|
+
# Output only. Email addresses CCed on the email.
|
44
|
+
# @!attribute [r] body_content
|
45
|
+
# @return [::Google::Cloud::Support::V2beta::TextContent]
|
46
|
+
# Output only. The full email message body. A best-effort attempt is made to
|
47
|
+
# remove extraneous reply threads.
|
48
|
+
class EmailMessage
|
49
|
+
include ::Google::Protobuf::MessageExts
|
50
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
51
|
+
end
|
52
|
+
end
|
53
|
+
end
|
54
|
+
end
|
55
|
+
end
|
@@ -0,0 +1,55 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2025 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2beta
|
24
|
+
# An escalation of a support case.
|
25
|
+
# @!attribute [rw] reason
|
26
|
+
# @return [::Google::Cloud::Support::V2beta::Escalation::Reason]
|
27
|
+
# Required. The reason why the Case is being escalated.
|
28
|
+
# @!attribute [rw] justification
|
29
|
+
# @return [::String]
|
30
|
+
# Required. A free text description to accompany the `reason` field above.
|
31
|
+
# Provides additional context on why the case is being escalated.
|
32
|
+
class Escalation
|
33
|
+
include ::Google::Protobuf::MessageExts
|
34
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
35
|
+
|
36
|
+
# An enum detailing the possible reasons a case may be escalated.
|
37
|
+
module Reason
|
38
|
+
# The escalation reason is in an unknown state or has not been specified.
|
39
|
+
REASON_UNSPECIFIED = 0
|
40
|
+
|
41
|
+
# The case is taking too long to resolve.
|
42
|
+
RESOLUTION_TIME = 1
|
43
|
+
|
44
|
+
# The support agent does not have the expertise required to successfully
|
45
|
+
# resolve the issue.
|
46
|
+
TECHNICAL_EXPERTISE = 2
|
47
|
+
|
48
|
+
# The issue is having a significant business impact.
|
49
|
+
BUSINESS_IMPACT = 3
|
50
|
+
end
|
51
|
+
end
|
52
|
+
end
|
53
|
+
end
|
54
|
+
end
|
55
|
+
end
|
@@ -0,0 +1,56 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2025 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2beta
|
24
|
+
# A feed item associated with a support case.
|
25
|
+
# @!attribute [r] comment
|
26
|
+
# @return [::Google::Cloud::Support::V2beta::Comment]
|
27
|
+
# Output only. A comment added to the case.
|
28
|
+
#
|
29
|
+
# Note: The following fields are mutually exclusive: `comment`, `attachment`, `email_message`, `deleted_attachment`. If a field in that set is populated, all other fields in the set will automatically be cleared.
|
30
|
+
# @!attribute [r] attachment
|
31
|
+
# @return [::Google::Cloud::Support::V2beta::Attachment]
|
32
|
+
# Output only. An attachment attached to the case.
|
33
|
+
#
|
34
|
+
# Note: The following fields are mutually exclusive: `attachment`, `comment`, `email_message`, `deleted_attachment`. If a field in that set is populated, all other fields in the set will automatically be cleared.
|
35
|
+
# @!attribute [r] email_message
|
36
|
+
# @return [::Google::Cloud::Support::V2beta::EmailMessage]
|
37
|
+
# Output only. An email message received in reply to the case.
|
38
|
+
#
|
39
|
+
# Note: The following fields are mutually exclusive: `email_message`, `comment`, `attachment`, `deleted_attachment`. If a field in that set is populated, all other fields in the set will automatically be cleared.
|
40
|
+
# @!attribute [r] deleted_attachment
|
41
|
+
# @return [::Google::Cloud::Support::V2beta::Attachment]
|
42
|
+
# Output only. A deleted attachment that used to be associated with the
|
43
|
+
# support case.
|
44
|
+
#
|
45
|
+
# Note: The following fields are mutually exclusive: `deleted_attachment`, `comment`, `attachment`, `email_message`. If a field in that set is populated, all other fields in the set will automatically be cleared.
|
46
|
+
# @!attribute [r] event_time
|
47
|
+
# @return [::Google::Protobuf::Timestamp]
|
48
|
+
# Output only. Time corresponding to the event of this item.
|
49
|
+
class FeedItem
|
50
|
+
include ::Google::Protobuf::MessageExts
|
51
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
52
|
+
end
|
53
|
+
end
|
54
|
+
end
|
55
|
+
end
|
56
|
+
end
|
@@ -0,0 +1,65 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2025 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2beta
|
24
|
+
# The request message for the ShowFeed endpoint.
|
25
|
+
# @!attribute [rw] parent
|
26
|
+
# @return [::String]
|
27
|
+
# Required. The resource name of the case for which feed items should be
|
28
|
+
# listed.
|
29
|
+
# @!attribute [rw] order_by
|
30
|
+
# @return [::String]
|
31
|
+
# Optional. Field to order feed items by, followed by `asc` or `desc`
|
32
|
+
# postfix. The only valid field is
|
33
|
+
# `creation_time`. This list is case-insensitive, default sorting order is
|
34
|
+
# ascending, and the redundant space characters are insignificant.
|
35
|
+
#
|
36
|
+
# Example: `creation_time desc`
|
37
|
+
# @!attribute [rw] page_size
|
38
|
+
# @return [::Integer]
|
39
|
+
# Optional. The maximum number of feed items fetched with each request.
|
40
|
+
# @!attribute [rw] page_token
|
41
|
+
# @return [::String]
|
42
|
+
# Optional. A token identifying the page of results to return. If
|
43
|
+
# unspecified, it retrieves the first page.
|
44
|
+
class ShowFeedRequest
|
45
|
+
include ::Google::Protobuf::MessageExts
|
46
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
47
|
+
end
|
48
|
+
|
49
|
+
# The response message for the ShowFeed endpoint.
|
50
|
+
# @!attribute [rw] feed_items
|
51
|
+
# @return [::Array<::Google::Cloud::Support::V2beta::FeedItem>]
|
52
|
+
# The list of feed items associated with the given Case.
|
53
|
+
# @!attribute [rw] next_page_token
|
54
|
+
# @return [::String]
|
55
|
+
# A token to retrieve the next page of results. This should be set in the
|
56
|
+
# `page_token` field of subsequent `ShowFeedRequests`.
|
57
|
+
# If unspecified, there are no more results to retrieve.
|
58
|
+
class ShowFeedResponse
|
59
|
+
include ::Google::Protobuf::MessageExts
|
60
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
61
|
+
end
|
62
|
+
end
|
63
|
+
end
|
64
|
+
end
|
65
|
+
end
|