google-cloud-support-v2 0.a → 0.2.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/.yardopts +12 -0
- data/AUTHENTICATION.md +149 -0
- data/README.md +144 -8
- data/lib/google/cloud/support/v2/actor_pb.rb +44 -0
- data/lib/google/cloud/support/v2/attachment_pb.rb +49 -0
- data/lib/google/cloud/support/v2/attachment_service_pb.rb +50 -0
- data/lib/google/cloud/support/v2/attachment_service_services_pb.rb +45 -0
- data/lib/google/cloud/support/v2/case_attachment_service/client.rb +416 -0
- data/lib/google/cloud/support/v2/case_attachment_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2/case_attachment_service/paths.rb +72 -0
- data/lib/google/cloud/support/v2/case_attachment_service.rb +49 -0
- data/lib/google/cloud/support/v2/case_pb.rb +52 -0
- data/lib/google/cloud/support/v2/case_service/client.rb +1180 -0
- data/lib/google/cloud/support/v2/case_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2/case_service/paths.rb +100 -0
- data/lib/google/cloud/support/v2/case_service.rb +49 -0
- data/lib/google/cloud/support/v2/case_service_pb.rb +63 -0
- data/lib/google/cloud/support/v2/case_service_services_pb.rb +75 -0
- data/lib/google/cloud/support/v2/comment_pb.rb +49 -0
- data/lib/google/cloud/support/v2/comment_service/client.rb +511 -0
- data/lib/google/cloud/support/v2/comment_service/credentials.rb +47 -0
- data/lib/google/cloud/support/v2/comment_service/paths.rb +115 -0
- data/lib/google/cloud/support/v2/comment_service.rb +49 -0
- data/lib/google/cloud/support/v2/comment_service_pb.rb +51 -0
- data/lib/google/cloud/support/v2/comment_service_services_pb.rb +48 -0
- data/lib/google/cloud/support/v2/escalation_pb.rb +45 -0
- data/lib/google/cloud/support/v2/version.rb +7 -2
- data/lib/google/cloud/support/v2.rb +42 -0
- data/lib/google-cloud-support-v2.rb +21 -0
- data/proto_docs/README.md +4 -0
- data/proto_docs/google/api/client.rb +381 -0
- data/proto_docs/google/api/field_behavior.rb +85 -0
- data/proto_docs/google/api/launch_stage.rb +71 -0
- data/proto_docs/google/api/resource.rb +222 -0
- data/proto_docs/google/cloud/support/v2/actor.rb +49 -0
- data/proto_docs/google/cloud/support/v2/attachment.rb +51 -0
- data/proto_docs/google/cloud/support/v2/attachment_service.rb +59 -0
- data/proto_docs/google/cloud/support/v2/case.rb +152 -0
- data/proto_docs/google/cloud/support/v2/case_service.rb +240 -0
- data/proto_docs/google/cloud/support/v2/comment.rb +49 -0
- data/proto_docs/google/cloud/support/v2/comment_service.rb +69 -0
- data/proto_docs/google/cloud/support/v2/escalation.rb +55 -0
- data/proto_docs/google/protobuf/duration.rb +98 -0
- data/proto_docs/google/protobuf/field_mask.rb +229 -0
- data/proto_docs/google/protobuf/timestamp.rb +127 -0
- metadata +201 -13
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# frozen_string_literal: true
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# Copyright 2023 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Cloud
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module Support
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module V2
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# A support case.
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# @!attribute [rw] name
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# @return [::String]
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# The resource name for the case.
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# @!attribute [rw] display_name
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# @return [::String]
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# The short summary of the issue reported in this case.
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# @!attribute [rw] description
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# @return [::String]
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# A broad description of the issue.
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# @!attribute [rw] classification
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# @return [::Google::Cloud::Support::V2::CaseClassification]
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# The issue classification applicable to this case.
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# @!attribute [rw] time_zone
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# @return [::String]
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# The timezone of the user who created the support case.
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# It should be in a format IANA recognizes: https://www.iana.org/time-zones.
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# There is no additional validation done by the API.
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# @!attribute [rw] subscriber_email_addresses
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# @return [::Array<::String>]
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# The email addresses to receive updates on this case.
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# @!attribute [r] state
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# @return [::Google::Cloud::Support::V2::Case::State]
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# Output only. The current status of the support case.
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# @!attribute [r] create_time
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# @return [::Google::Protobuf::Timestamp]
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# Output only. The time this case was created.
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# @!attribute [r] update_time
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# @return [::Google::Protobuf::Timestamp]
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# Output only. The time this case was last updated.
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# @!attribute [rw] creator
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# @return [::Google::Cloud::Support::V2::Actor]
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# The user who created the case.
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#
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# Note: The name and email will be obfuscated if the case was created by
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# Google Support.
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# @!attribute [rw] contact_email
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# @return [::String]
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# A user-supplied email address to send case update notifications for. This
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# should only be used in BYOID flows, where we cannot infer the user's email
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# address directly from their EUCs.
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# @!attribute [rw] escalated
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# @return [::Boolean]
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# Whether the case is currently escalated.
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# @!attribute [rw] test_case
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# @return [::Boolean]
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# Whether this case was created for internal API testing and should not be
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# acted on by the support team.
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# @!attribute [rw] language_code
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# @return [::String]
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# The language the user has requested to receive support in. This should be a
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# BCP 47 language code (e.g., `"en"`, `"zh-CN"`, `"zh-TW"`, `"ja"`, `"ko"`).
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# If no language or an unsupported language is specified, this field defaults
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# to English (en).
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#
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# Language selection during case creation may affect your available support
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# options. For a list of supported languages and their support working hours,
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# see: https://cloud.google.com/support/docs/language-working-hours
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# @!attribute [rw] priority
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# @return [::Google::Cloud::Support::V2::Case::Priority]
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# The priority of this case.
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class Case
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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# The status of a support case.
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module State
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# Case is in an unknown state.
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STATE_UNSPECIFIED = 0
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# The case has been created but no one is assigned to work on it yet.
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NEW = 1
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# The case is currently being handled by Google support.
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IN_PROGRESS_GOOGLE_SUPPORT = 2
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# Google is waiting for a response.
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ACTION_REQUIRED = 3
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# A solution has been offered for the case, but it isn't yet closed.
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SOLUTION_PROVIDED = 4
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# The case has been resolved.
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CLOSED = 5
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end
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# The case Priority. P0 is most urgent and P4 the least.
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module Priority
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# Priority is undefined or has not been set yet.
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PRIORITY_UNSPECIFIED = 0
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# Extreme impact on a production service. Service is hard down.
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P0 = 1
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# Critical impact on a production service. Service is currently unusable.
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P1 = 2
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# Severe impact on a production service. Service is usable but greatly
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# impaired.
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P2 = 3
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# Medium impact on a production service. Service is available, but
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# moderately impaired.
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P3 = 4
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# General questions or minor issues. Production service is fully
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# available.
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P4 = 5
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end
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end
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# A classification object with a product type and value.
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# @!attribute [rw] id
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# @return [::String]
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# The unique ID for a classification. Must be specified for case creation.
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#
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# To retrieve valid classification IDs for case creation, use
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# `caseClassifications.search`.
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# @!attribute [rw] display_name
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# @return [::String]
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# The display name of the classification.
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class CaseClassification
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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end
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end
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end
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end
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# frozen_string_literal: true
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# Copyright 2023 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# https://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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module Google
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module Cloud
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module Support
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module V2
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# The request message for the GetCase endpoint.
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# @!attribute [rw] name
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# @return [::String]
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# Required. The fully qualified name of a case to be retrieved.
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class GetCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the CreateCase endpoint.
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# @!attribute [rw] parent
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# @return [::String]
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# Required. The name of the Google Cloud Resource under which the case should
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# be created.
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# @!attribute [rw] case
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# @return [::Google::Cloud::Support::V2::Case]
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# Required. The case to be created.
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class CreateCaseRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the ListCases endpoint.
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# @!attribute [rw] parent
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# @return [::String]
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# Required. The fully qualified name of parent resource to list cases under.
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# @!attribute [rw] filter
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# @return [::String]
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# An expression written in filter language. If non-empty, the query returns
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# the cases that match the filter. Else, the query doesn't filter the cases.
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#
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# Filter expressions use the following fields with the operators equals (`=`)
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# and `AND`:
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#
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# - `state`: The accepted values are `OPEN` or `CLOSED`.
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# - `priority`: The accepted values are `P0`, `P1`, `P2`, `P3`, or `P4`. You
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# can specify multiple values for priority using the `OR` operator. For
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# example, `priority=P1 OR priority=P2`.
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# - `creator.email`: The email address of the case creator.
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#
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# Examples:
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#
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# - `state=CLOSED`
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# - `state=OPEN AND creator.email="tester@example.com"`
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# - `state=OPEN AND (priority=P0 OR priority=P1)`
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# @!attribute [rw] page_size
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# @return [::Integer]
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# The maximum number of cases fetched with each request. Defaults to 10.
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# @!attribute [rw] page_token
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# @return [::String]
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# A token identifying the page of results to return. If unspecified, the
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# first page is retrieved.
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class ListCasesRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The response message for the ListCases endpoint.
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# @!attribute [rw] cases
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# @return [::Array<::Google::Cloud::Support::V2::Case>]
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# The list of cases associated with the Google Cloud Resource, after any
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# filters have been applied.
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# @!attribute [rw] next_page_token
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# @return [::String]
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# A token to retrieve the next page of results. This should be set in the
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# `page_token` field of the subsequent `ListCasesRequest` message that is
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# issued. If unspecified, there are no more results to retrieve.
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class ListCasesResponse
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The request message for the SearchCases endpoint.
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# @!attribute [rw] parent
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# @return [::String]
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# The fully qualified name of parent resource to search cases under.
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# @!attribute [rw] query
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# @return [::String]
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# An expression written in filter language.
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#
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# A query uses the following fields with the operators equals (`=`) and
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# `AND`:
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#
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# - `organization`: An organization name in the form
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# `organizations/<organization_id>`.
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# - `project`: A project name in the form `projects/<project_id>`.
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# - `state`: The accepted values are `OPEN` or `CLOSED`.
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# - `priority`: The accepted values are `P0`, `P1`, `P2`, `P3`, or `P4`. You
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# can specify multiple values for priority using the `OR` operator. For
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# example, `priority=P1 OR priority=P2`.
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# - `creator.email`: The email address of the case creator.
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# - `billingAccount`: A billing account in the form
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# `billingAccounts/<billing_account_id>`
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#
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# You must specify either `organization` or `project`.
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#
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# To search across `displayName`, `description`, and comments, use a global
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# restriction with no keyword or operator. For example, `"my search"`.
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#
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# To search only cases updated after a certain date, use `update_time`
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# restricted with that particular date, time, and timezone in ISO datetime
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# format. For example, `update_time>"2020-01-01T00:00:00-05:00"`.
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# `update_time` only supports the greater than operator (`>`).
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#
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# Examples:
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#
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# - `organization="organizations/123456789"`
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# - `project="projects/my-project-id"`
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# - `project="projects/123456789"`
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# - `billing_account="billingAccounts/123456-A0B0C0-CUZ789"`
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# - `organization="organizations/123456789" AND state=CLOSED`
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# - `project="projects/my-project-id" AND creator.email="tester@example.com"`
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# - `project="projects/my-project-id" AND (priority=P0 OR priority=P1)`
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# @!attribute [rw] page_size
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# @return [::Integer]
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# The maximum number of cases fetched with each request. The default page
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# size is 10.
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# @!attribute [rw] page_token
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# @return [::String]
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# A token identifying the page of results to return. If unspecified, the
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# first page is retrieved.
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class SearchCasesRequest
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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end
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# The response message for the SearchCases endpoint.
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# @!attribute [rw] cases
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# @return [::Array<::Google::Cloud::Support::V2::Case>]
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# The list of cases associated with the Google Cloud Resource, after any
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# filters have been applied.
|
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|
+
# @!attribute [rw] next_page_token
|
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|
+
# @return [::String]
|
157
|
+
# A token to retrieve the next page of results. This should be set in the
|
158
|
+
# `page_token` field of subsequent `SearchCaseRequest` message that is
|
159
|
+
# issued. If unspecified, there are no more results to retrieve.
|
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|
+
class SearchCasesResponse
|
161
|
+
include ::Google::Protobuf::MessageExts
|
162
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
163
|
+
end
|
164
|
+
|
165
|
+
# The request message for the EscalateCase endpoint.
|
166
|
+
# @!attribute [rw] name
|
167
|
+
# @return [::String]
|
168
|
+
# Required. The fully qualified name of the Case resource to be escalated.
|
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|
+
# @!attribute [rw] escalation
|
170
|
+
# @return [::Google::Cloud::Support::V2::Escalation]
|
171
|
+
# The escalation object to be sent with the escalation request.
|
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|
+
class EscalateCaseRequest
|
173
|
+
include ::Google::Protobuf::MessageExts
|
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|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
175
|
+
end
|
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|
+
|
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|
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# The request message for the UpdateCase endpoint
|
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|
+
# @!attribute [rw] case
|
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|
+
# @return [::Google::Cloud::Support::V2::Case]
|
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|
+
# Required. The case object to update.
|
181
|
+
# @!attribute [rw] update_mask
|
182
|
+
# @return [::Google::Protobuf::FieldMask]
|
183
|
+
# A list of attributes of the case object that should be updated
|
184
|
+
# as part of this request. Supported values are `priority`, `display_name`,
|
185
|
+
# and `subscriber_email_addresses`. If no fields are specified, all supported
|
186
|
+
# fields are updated.
|
187
|
+
#
|
188
|
+
# WARNING: If you do not provide a field mask, then you might accidentally
|
189
|
+
# clear some fields. For example, if you leave the field mask empty and do
|
190
|
+
# not provide a value for `subscriber_email_addresses`, then
|
191
|
+
# `subscriber_email_addresses` is updated to empty.
|
192
|
+
class UpdateCaseRequest
|
193
|
+
include ::Google::Protobuf::MessageExts
|
194
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
195
|
+
end
|
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|
+
|
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|
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# The request message for the CloseCase endpoint.
|
198
|
+
# @!attribute [rw] name
|
199
|
+
# @return [::String]
|
200
|
+
# Required. The fully qualified name of the case resource to be closed.
|
201
|
+
class CloseCaseRequest
|
202
|
+
include ::Google::Protobuf::MessageExts
|
203
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
204
|
+
end
|
205
|
+
|
206
|
+
# The request message for SearchCaseClassifications endpoint.
|
207
|
+
# @!attribute [rw] query
|
208
|
+
# @return [::String]
|
209
|
+
# An expression written in the Google Cloud filter language. If non-empty,
|
210
|
+
# then only cases whose fields match the filter are returned. If empty, then
|
211
|
+
# no messages are filtered out.
|
212
|
+
# @!attribute [rw] page_size
|
213
|
+
# @return [::Integer]
|
214
|
+
# The maximum number of cases fetched with each request.
|
215
|
+
# @!attribute [rw] page_token
|
216
|
+
# @return [::String]
|
217
|
+
# A token identifying the page of results to return. If unspecified, the
|
218
|
+
# first page is retrieved.
|
219
|
+
class SearchCaseClassificationsRequest
|
220
|
+
include ::Google::Protobuf::MessageExts
|
221
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
222
|
+
end
|
223
|
+
|
224
|
+
# The response message for SearchCaseClassifications endpoint.
|
225
|
+
# @!attribute [rw] case_classifications
|
226
|
+
# @return [::Array<::Google::Cloud::Support::V2::CaseClassification>]
|
227
|
+
# The classifications retrieved.
|
228
|
+
# @!attribute [rw] next_page_token
|
229
|
+
# @return [::String]
|
230
|
+
# A token to retrieve the next page of results. This should be set in the
|
231
|
+
# `page_token` field of subsequent `SearchCaseClassificationsRequest` message
|
232
|
+
# that is issued. If unspecified, there are no more results to retrieve.
|
233
|
+
class SearchCaseClassificationsResponse
|
234
|
+
include ::Google::Protobuf::MessageExts
|
235
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
236
|
+
end
|
237
|
+
end
|
238
|
+
end
|
239
|
+
end
|
240
|
+
end
|
@@ -0,0 +1,49 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2023 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2
|
24
|
+
# A comment associated with a support case.
|
25
|
+
# @!attribute [r] name
|
26
|
+
# @return [::String]
|
27
|
+
# Output only. The resource name for the comment.
|
28
|
+
# @!attribute [r] create_time
|
29
|
+
# @return [::Google::Protobuf::Timestamp]
|
30
|
+
# Output only. The time when this comment was created.
|
31
|
+
# @!attribute [r] creator
|
32
|
+
# @return [::Google::Cloud::Support::V2::Actor]
|
33
|
+
# Output only. The user or Google Support agent created this comment.
|
34
|
+
# @!attribute [rw] body
|
35
|
+
# @return [::String]
|
36
|
+
# The full comment body. Maximum of 12800 characters. This can contain rich
|
37
|
+
# text syntax.
|
38
|
+
# @!attribute [r] plain_text_body
|
39
|
+
# @return [::String]
|
40
|
+
# Output only. DEPRECATED. An automatically generated plain text version of
|
41
|
+
# body with all rich text syntax stripped.
|
42
|
+
class Comment
|
43
|
+
include ::Google::Protobuf::MessageExts
|
44
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
45
|
+
end
|
46
|
+
end
|
47
|
+
end
|
48
|
+
end
|
49
|
+
end
|
@@ -0,0 +1,69 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2023 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2
|
24
|
+
# The request message for the ListComments endpoint.
|
25
|
+
# @!attribute [rw] parent
|
26
|
+
# @return [::String]
|
27
|
+
# Required. The resource name of Case object for which comments should be
|
28
|
+
# listed.
|
29
|
+
# @!attribute [rw] page_size
|
30
|
+
# @return [::Integer]
|
31
|
+
# The maximum number of comments fetched with each request. Defaults to 10.
|
32
|
+
# @!attribute [rw] page_token
|
33
|
+
# @return [::String]
|
34
|
+
# A token identifying the page of results to return. If unspecified, the
|
35
|
+
# first page is retrieved.
|
36
|
+
class ListCommentsRequest
|
37
|
+
include ::Google::Protobuf::MessageExts
|
38
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
39
|
+
end
|
40
|
+
|
41
|
+
# The response message for the ListComments endpoint.
|
42
|
+
# @!attribute [rw] comments
|
43
|
+
# @return [::Array<::Google::Cloud::Support::V2::Comment>]
|
44
|
+
# The list of Comments associated with the given Case.
|
45
|
+
# @!attribute [rw] next_page_token
|
46
|
+
# @return [::String]
|
47
|
+
# A token to retrieve the next page of results. This should be set in the
|
48
|
+
# `page_token` field of subsequent `ListCommentsRequest` message that is
|
49
|
+
# issued. If unspecified, there are no more results to retrieve.
|
50
|
+
class ListCommentsResponse
|
51
|
+
include ::Google::Protobuf::MessageExts
|
52
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
53
|
+
end
|
54
|
+
|
55
|
+
# The request message for CreateComment endpoint.
|
56
|
+
# @!attribute [rw] parent
|
57
|
+
# @return [::String]
|
58
|
+
# Required. The resource name of Case to which this comment should be added.
|
59
|
+
# @!attribute [rw] comment
|
60
|
+
# @return [::Google::Cloud::Support::V2::Comment]
|
61
|
+
# Required. The Comment object to be added to this Case.
|
62
|
+
class CreateCommentRequest
|
63
|
+
include ::Google::Protobuf::MessageExts
|
64
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
65
|
+
end
|
66
|
+
end
|
67
|
+
end
|
68
|
+
end
|
69
|
+
end
|
@@ -0,0 +1,55 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2023 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Cloud
|
22
|
+
module Support
|
23
|
+
module V2
|
24
|
+
# An escalation of a support case.
|
25
|
+
# @!attribute [rw] reason
|
26
|
+
# @return [::Google::Cloud::Support::V2::Escalation::Reason]
|
27
|
+
# Required. The reason why the Case is being escalated.
|
28
|
+
# @!attribute [rw] justification
|
29
|
+
# @return [::String]
|
30
|
+
# Required. A free text description to accompany the `reason` field above.
|
31
|
+
# Provides additional context on why the case is being escalated.
|
32
|
+
class Escalation
|
33
|
+
include ::Google::Protobuf::MessageExts
|
34
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
35
|
+
|
36
|
+
# An enum detailing the possible reasons a case may be escalated.
|
37
|
+
module Reason
|
38
|
+
# The escalation reason is in an unknown state or has not been specified.
|
39
|
+
REASON_UNSPECIFIED = 0
|
40
|
+
|
41
|
+
# The case is taking too long to resolve.
|
42
|
+
RESOLUTION_TIME = 1
|
43
|
+
|
44
|
+
# The support agent does not have the expertise required to successfully
|
45
|
+
# resolve the issue.
|
46
|
+
TECHNICAL_EXPERTISE = 2
|
47
|
+
|
48
|
+
# The issue is having a significant business impact.
|
49
|
+
BUSINESS_IMPACT = 3
|
50
|
+
end
|
51
|
+
end
|
52
|
+
end
|
53
|
+
end
|
54
|
+
end
|
55
|
+
end
|
@@ -0,0 +1,98 @@
|
|
1
|
+
# frozen_string_literal: true
|
2
|
+
|
3
|
+
# Copyright 2023 Google LLC
|
4
|
+
#
|
5
|
+
# Licensed under the Apache License, Version 2.0 (the "License");
|
6
|
+
# you may not use this file except in compliance with the License.
|
7
|
+
# You may obtain a copy of the License at
|
8
|
+
#
|
9
|
+
# https://www.apache.org/licenses/LICENSE-2.0
|
10
|
+
#
|
11
|
+
# Unless required by applicable law or agreed to in writing, software
|
12
|
+
# distributed under the License is distributed on an "AS IS" BASIS,
|
13
|
+
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
14
|
+
# See the License for the specific language governing permissions and
|
15
|
+
# limitations under the License.
|
16
|
+
|
17
|
+
# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
|
18
|
+
|
19
|
+
|
20
|
+
module Google
|
21
|
+
module Protobuf
|
22
|
+
# A Duration represents a signed, fixed-length span of time represented
|
23
|
+
# as a count of seconds and fractions of seconds at nanosecond
|
24
|
+
# resolution. It is independent of any calendar and concepts like "day"
|
25
|
+
# or "month". It is related to Timestamp in that the difference between
|
26
|
+
# two Timestamp values is a Duration and it can be added or subtracted
|
27
|
+
# from a Timestamp. Range is approximately +-10,000 years.
|
28
|
+
#
|
29
|
+
# # Examples
|
30
|
+
#
|
31
|
+
# Example 1: Compute Duration from two Timestamps in pseudo code.
|
32
|
+
#
|
33
|
+
# Timestamp start = ...;
|
34
|
+
# Timestamp end = ...;
|
35
|
+
# Duration duration = ...;
|
36
|
+
#
|
37
|
+
# duration.seconds = end.seconds - start.seconds;
|
38
|
+
# duration.nanos = end.nanos - start.nanos;
|
39
|
+
#
|
40
|
+
# if (duration.seconds < 0 && duration.nanos > 0) {
|
41
|
+
# duration.seconds += 1;
|
42
|
+
# duration.nanos -= 1000000000;
|
43
|
+
# } else if (duration.seconds > 0 && duration.nanos < 0) {
|
44
|
+
# duration.seconds -= 1;
|
45
|
+
# duration.nanos += 1000000000;
|
46
|
+
# }
|
47
|
+
#
|
48
|
+
# Example 2: Compute Timestamp from Timestamp + Duration in pseudo code.
|
49
|
+
#
|
50
|
+
# Timestamp start = ...;
|
51
|
+
# Duration duration = ...;
|
52
|
+
# Timestamp end = ...;
|
53
|
+
#
|
54
|
+
# end.seconds = start.seconds + duration.seconds;
|
55
|
+
# end.nanos = start.nanos + duration.nanos;
|
56
|
+
#
|
57
|
+
# if (end.nanos < 0) {
|
58
|
+
# end.seconds -= 1;
|
59
|
+
# end.nanos += 1000000000;
|
60
|
+
# } else if (end.nanos >= 1000000000) {
|
61
|
+
# end.seconds += 1;
|
62
|
+
# end.nanos -= 1000000000;
|
63
|
+
# }
|
64
|
+
#
|
65
|
+
# Example 3: Compute Duration from datetime.timedelta in Python.
|
66
|
+
#
|
67
|
+
# td = datetime.timedelta(days=3, minutes=10)
|
68
|
+
# duration = Duration()
|
69
|
+
# duration.FromTimedelta(td)
|
70
|
+
#
|
71
|
+
# # JSON Mapping
|
72
|
+
#
|
73
|
+
# In JSON format, the Duration type is encoded as a string rather than an
|
74
|
+
# object, where the string ends in the suffix "s" (indicating seconds) and
|
75
|
+
# is preceded by the number of seconds, with nanoseconds expressed as
|
76
|
+
# fractional seconds. For example, 3 seconds with 0 nanoseconds should be
|
77
|
+
# encoded in JSON format as "3s", while 3 seconds and 1 nanosecond should
|
78
|
+
# be expressed in JSON format as "3.000000001s", and 3 seconds and 1
|
79
|
+
# microsecond should be expressed in JSON format as "3.000001s".
|
80
|
+
# @!attribute [rw] seconds
|
81
|
+
# @return [::Integer]
|
82
|
+
# Signed seconds of the span of time. Must be from -315,576,000,000
|
83
|
+
# to +315,576,000,000 inclusive. Note: these bounds are computed from:
|
84
|
+
# 60 sec/min * 60 min/hr * 24 hr/day * 365.25 days/year * 10000 years
|
85
|
+
# @!attribute [rw] nanos
|
86
|
+
# @return [::Integer]
|
87
|
+
# Signed fractions of a second at nanosecond resolution of the span
|
88
|
+
# of time. Durations less than one second are represented with a 0
|
89
|
+
# `seconds` field and a positive or negative `nanos` field. For durations
|
90
|
+
# of one second or more, a non-zero value for the `nanos` field must be
|
91
|
+
# of the same sign as the `seconds` field. Must be from -999,999,999
|
92
|
+
# to +999,999,999 inclusive.
|
93
|
+
class Duration
|
94
|
+
include ::Google::Protobuf::MessageExts
|
95
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
96
|
+
end
|
97
|
+
end
|
98
|
+
end
|