google-cloud-contact_center_insights-v1 1.1.0 → 1.3.0

data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb

@@ -18,6 +18,7 @@
 
 require "google/cloud/errors"
 require "google/cloud/contactcenterinsights/v1/contact_center_insights_pb"
+require "google/iam/v1"
 
 module Google
   module Cloud
@@ -169,8 +170,27 @@ module Google
                 universe_domain: @config.universe_domain,
                 channel_args: @config.channel_args,
                 interceptors: @config.interceptors,
-                channel_pool_config: @config.channel_pool
+                channel_pool_config: @config.channel_pool,
+                logger: @config.logger
               )
+
+              @contact_center_insights_stub.stub_logger&.info do |entry|
+                entry.set_system_name
+                entry.set_service
+                entry.message = "Created client for #{entry.service}"
+                entry.set_credentials_fields credentials
+                entry.set "customEndpoint", @config.endpoint if @config.endpoint
+                entry.set "defaultTimeout", @config.timeout if @config.timeout
+                entry.set "quotaProject", @quota_project_id if @quota_project_id
+              end
+
+              @iam_policy_client = Google::Iam::V1::IAMPolicy::Client.new do |config|
+                config.credentials = credentials
+                config.quota_project = @quota_project_id
+                config.endpoint = @contact_center_insights_stub.endpoint
+                config.universe_domain = @contact_center_insights_stub.universe_domain
+                config.logger = @contact_center_insights_stub.logger if config.respond_to? :logger=
+              end
             end
 
             ##
@@ -180,6 +200,22 @@ module Google
             #
             attr_reader :operations_client
 
+            ##
+            # Get the associated client for mix-in of the IAMPolicy.
+            #
+            # @return [Google::Iam::V1::IAMPolicy::Client]
+            #
+            attr_reader :iam_policy_client
+
+            ##
+            # The logger used for request/response debug logging.
+            #
+            # @return [Logger]
+            #
+            def logger
+              @contact_center_insights_stub.logger
+            end
+
             # Service calls
 
             ##
@@ -273,7 +309,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :create_conversation, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -384,7 +419,7 @@ module Google
               @contact_center_insights_stub.call_rpc :upload_conversation, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -485,7 +520,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :update_conversation, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -573,7 +607,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :get_conversation, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -694,7 +727,7 @@ module Google
               @contact_center_insights_stub.call_rpc :list_conversations, request, options: options do |response, operation|
                 response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_conversations, request, response, operation, options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -784,7 +817,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :delete_conversation, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -881,7 +913,7 @@ module Google
               @contact_center_insights_stub.call_rpc :create_analysis, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -967,7 +999,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :get_analysis, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1070,7 +1101,7 @@ module Google
               @contact_center_insights_stub.call_rpc :list_analyses, request, options: options do |response, operation|
                 response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_analyses, request, response, operation, options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1156,7 +1187,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :delete_analysis, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1258,7 +1288,7 @@ module Google
               @contact_center_insights_stub.call_rpc :bulk_analyze_conversations, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1362,7 +1392,7 @@ module Google
               @contact_center_insights_stub.call_rpc :bulk_delete_conversations, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1475,7 +1505,7 @@ module Google
               @contact_center_insights_stub.call_rpc :ingest_conversations, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1580,7 +1610,7 @@ module Google
               @contact_center_insights_stub.call_rpc :export_insights_data, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1676,7 +1706,7 @@ module Google
               @contact_center_insights_stub.call_rpc :create_issue_model, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1764,7 +1794,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :update_issue_model, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1850,7 +1879,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :get_issue_model, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -1936,7 +1964,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :list_issue_models, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2030,7 +2057,7 @@ module Google
               @contact_center_insights_stub.call_rpc :delete_issue_model, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2125,7 +2152,7 @@ module Google
               @contact_center_insights_stub.call_rpc :deploy_issue_model, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2220,7 +2247,7 @@ module Google
               @contact_center_insights_stub.call_rpc :undeploy_issue_model, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2316,7 +2343,7 @@ module Google
               @contact_center_insights_stub.call_rpc :export_issue_model, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2416,7 +2443,7 @@ module Google
               @contact_center_insights_stub.call_rpc :import_issue_model, request, options: options do |response, operation|
                 response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2502,7 +2529,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :get_issue, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2588,7 +2614,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :list_issues, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2676,7 +2701,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :update_issue, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2762,7 +2786,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :delete_issue, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2848,7 +2871,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :calculate_issue_model_stats, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -2939,7 +2961,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :create_phrase_matcher, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3025,7 +3046,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :get_phrase_matcher, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3128,7 +3148,7 @@ module Google
               @contact_center_insights_stub.call_rpc :list_phrase_matchers, request, options: options do |response, operation|
                 response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_phrase_matchers, request, response, operation, options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3214,7 +3234,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :delete_phrase_matcher, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3302,7 +3321,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :update_phrase_matcher, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3391,7 +3409,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :calculate_stats, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3477,7 +3494,6 @@ module Google
 
               @contact_center_insights_stub.call_rpc :get_settings, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -3565,38 +3581,42 @@ module Google
 
               @contact_center_insights_stub.call_rpc :update_settings, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Gets location-level encryption key specification.
+            # Creates a analysis rule.
             #
-            # @overload get_encryption_spec(request, options = nil)
-            #   Pass arguments to `get_encryption_spec` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest} or an equivalent Hash.
+            # @overload create_analysis_rule(request, options = nil)
+            #   Pass arguments to `create_analysis_rule` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::CreateAnalysisRuleRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateAnalysisRuleRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload get_encryption_spec(name: nil)
-            #   Pass arguments to `get_encryption_spec` via keyword arguments. Note that at
+            # @overload create_analysis_rule(parent: nil, analysis_rule: nil)
+            #   Pass arguments to `create_analysis_rule` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
-            #   @param name [::String]
-            #     Required. The name of the encryption spec resource to get.
+            #   @param parent [::String]
+            #     Required. The parent resource of the analysis rule. Required. The location
+            #     to create a analysis rule for. Format: `projects/<Project
+            #     ID>/locations/<Location ID>` or `projects/<Project
+            #     Number>/locations/<Location ID>`
+            #   @param analysis_rule [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule, ::Hash]
+            #     Required. The analysis rule resource to create.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec]
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec]
+            # @return [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -3607,24 +3627,24 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::CreateAnalysisRuleRequest.new
             #
-            #   # Call the get_encryption_spec method.
-            #   result = client.get_encryption_spec request
+            #   # Call the create_analysis_rule method.
+            #   result = client.create_analysis_rule request
             #
-            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::EncryptionSpec.
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::AnalysisRule.
             #   p result
             #
-            def get_encryption_spec request, options = nil
+            def create_analysis_rule request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateAnalysisRuleRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.get_encryption_spec.metadata.to_h
+              metadata = @config.rpcs.create_analysis_rule.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -3634,62 +3654,54 @@ module Google
               metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
 
               header_params = {}
-              if request.name
-                header_params["name"] = request.name
+              if request.parent
+                header_params["parent"] = request.parent
               end
 
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.get_encryption_spec.timeout,
+              options.apply_defaults timeout:      @config.rpcs.create_analysis_rule.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.get_encryption_spec.retry_policy
+                                     retry_policy: @config.rpcs.create_analysis_rule.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :get_encryption_spec, request, options: options do |response, operation|
+              @contact_center_insights_stub.call_rpc :create_analysis_rule, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Initializes a location-level encryption key specification.  An error will
-            # be thrown if the location has resources already created before the
-            # initialization. Once the encryption specification is initialized at a
-            # location, it is immutable and all newly created resources under the
-            # location will be encrypted with the existing specification.
+            # Get a analysis rule.
             #
-            # @overload initialize_encryption_spec(request, options = nil)
-            #   Pass arguments to `initialize_encryption_spec` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest} or an equivalent Hash.
+            # @overload get_analysis_rule(request, options = nil)
+            #   Pass arguments to `get_analysis_rule` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetAnalysisRuleRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetAnalysisRuleRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload initialize_encryption_spec(encryption_spec: nil)
-            #   Pass arguments to `initialize_encryption_spec` via keyword arguments. Note that at
+            # @overload get_analysis_rule(name: nil)
+            #   Pass arguments to `get_analysis_rule` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
-            #   @param encryption_spec [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec, ::Hash]
-            #     Required. The encryption spec used for CMEK encryption. It is required that
-            #     the kms key is in the same region as the endpoint. The same key will be
-            #     used for all provisioned resources, if encryption is available. If the
-            #     kms_key_name is left empty, no encryption will be enforced.
+            #   @param name [::String]
+            #     Required. The name of the AnalysisRule to get.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Gapic::Operation]
+            # @return [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -3700,31 +3712,24 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetAnalysisRuleRequest.new
             #
-            #   # Call the initialize_encryption_spec method.
-            #   result = client.initialize_encryption_spec request
+            #   # Call the get_analysis_rule method.
+            #   result = client.get_analysis_rule request
             #
-            #   # The returned object is of type Gapic::Operation. You can use it to
-            #   # check the status of an operation, cancel it, or wait for results.
-            #   # Here is how to wait for a response.
-            #   result.wait_until_done! timeout: 60
-            #   if result.response?
-            #     p result.response
-            #   else
-            #     puts "No response received."
-            #   end
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::AnalysisRule.
+            #   p result
             #
-            def initialize_encryption_spec request, options = nil
+            def get_analysis_rule request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetAnalysisRuleRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.initialize_encryption_spec.metadata.to_h
+              metadata = @config.rpcs.get_analysis_rule.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -3734,61 +3739,63 @@ module Google
               metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
 
               header_params = {}
-              if request.encryption_spec&.name
-                header_params["encryption_spec.name"] = request.encryption_spec.name
+              if request.name
+                header_params["name"] = request.name
               end
 
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.initialize_encryption_spec.timeout,
+              options.apply_defaults timeout:      @config.rpcs.get_analysis_rule.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.initialize_encryption_spec.retry_policy
+                                     retry_policy: @config.rpcs.get_analysis_rule.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :initialize_encryption_spec, request, options: options do |response, operation|
-                response = ::Gapic::Operation.new response, @operations_client, options: options
+              @contact_center_insights_stub.call_rpc :get_analysis_rule, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Creates a view.
+            # Lists analysis rules.
             #
-            # @overload create_view(request, options = nil)
-            #   Pass arguments to `create_view` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::CreateViewRequest} or an equivalent Hash.
+            # @overload list_analysis_rules(request, options = nil)
+            #   Pass arguments to `list_analysis_rules` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListAnalysisRulesRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateViewRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListAnalysisRulesRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload create_view(parent: nil, view: nil)
-            #   Pass arguments to `create_view` via keyword arguments. Note that at
+            # @overload list_analysis_rules(parent: nil, page_size: nil, page_token: nil)
+            #   Pass arguments to `list_analysis_rules` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
             #   @param parent [::String]
-            #     Required. The parent resource of the view. Required. The location to create
-            #     a view for.
-            #     Format: `projects/<Project ID>/locations/<Location ID>` or
-            #     `projects/<Project Number>/locations/<Location ID>`
-            #   @param view [::Google::Cloud::ContactCenterInsights::V1::View, ::Hash]
-            #     Required. The view resource to create.
+            #     Required. The parent resource of the analysis rules.
+            #   @param page_size [::Integer]
+            #     Optional. The maximum number of analysis rule to return in the response. If
+            #     this value is zero, the service will select a default size. A call may
+            #     return fewer objects than requested. A non-empty `next_page_token` in the
+            #     response indicates that more data is available.
+            #   @param page_token [::String]
+            #     Optional. The value returned by the last `ListAnalysisRulesResponse`;
+            #     indicates that this is a continuation of a prior `ListAnalysisRules` call
+            #     and the system should return the next page of data.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::AnalysisRule>]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::AnalysisRule>]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -3799,24 +3806,28 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::CreateViewRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListAnalysisRulesRequest.new
             #
-            #   # Call the create_view method.
-            #   result = client.create_view request
+            #   # Call the list_analysis_rules method.
+            #   result = client.list_analysis_rules request
             #
-            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::View.
-            #   p result
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::AnalysisRule.
+            #     p item
+            #   end
             #
-            def create_view request, options = nil
+            def list_analysis_rules request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateViewRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListAnalysisRulesRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.create_view.metadata.to_h
+              metadata = @config.rpcs.list_analysis_rules.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -3833,48 +3844,53 @@ module Google
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.create_view.timeout,
+              options.apply_defaults timeout:      @config.rpcs.list_analysis_rules.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.create_view.retry_policy
+                                     retry_policy: @config.rpcs.list_analysis_rules.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :create_view, request, options: options do |response, operation|
+              @contact_center_insights_stub.call_rpc :list_analysis_rules, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_analysis_rules, request, response, operation, options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Gets a view.
+            # Updates a analysis rule.
             #
-            # @overload get_view(request, options = nil)
-            #   Pass arguments to `get_view` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::GetViewRequest} or an equivalent Hash.
+            # @overload update_analysis_rule(request, options = nil)
+            #   Pass arguments to `update_analysis_rule` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::UpdateAnalysisRuleRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetViewRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UpdateAnalysisRuleRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload get_view(name: nil)
-            #   Pass arguments to `get_view` via keyword arguments. Note that at
+            # @overload update_analysis_rule(analysis_rule: nil, update_mask: nil)
+            #   Pass arguments to `update_analysis_rule` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
-            #   @param name [::String]
-            #     Required. The name of the view to get.
+            #   @param analysis_rule [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule, ::Hash]
+            #     Required. The new analysis rule.
+            #   @param update_mask [::Google::Protobuf::FieldMask, ::Hash]
+            #     Optional. The list of fields to be updated.
+            #     If the update_mask is not provided, the update will be applied to all
+            #     fields.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @return [::Google::Cloud::ContactCenterInsights::V1::AnalysisRule]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -3885,24 +3901,24 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::GetViewRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::UpdateAnalysisRuleRequest.new
             #
-            #   # Call the get_view method.
-            #   result = client.get_view request
+            #   # Call the update_analysis_rule method.
+            #   result = client.update_analysis_rule request
             #
-            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::View.
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::AnalysisRule.
             #   p result
             #
-            def get_view request, options = nil
+            def update_analysis_rule request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetViewRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UpdateAnalysisRuleRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.get_view.metadata.to_h
+              metadata = @config.rpcs.update_analysis_rule.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -3912,64 +3928,54 @@ module Google
               metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
 
               header_params = {}
-              if request.name
-                header_params["name"] = request.name
+              if request.analysis_rule&.name
+                header_params["analysis_rule.name"] = request.analysis_rule.name
               end
 
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.get_view.timeout,
+              options.apply_defaults timeout:      @config.rpcs.update_analysis_rule.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.get_view.retry_policy
+                                     retry_policy: @config.rpcs.update_analysis_rule.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :get_view, request, options: options do |response, operation|
+              @contact_center_insights_stub.call_rpc :update_analysis_rule, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Lists views.
+            # Deletes a analysis rule.
             #
-            # @overload list_views(request, options = nil)
-            #   Pass arguments to `list_views` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::ListViewsRequest} or an equivalent Hash.
+            # @overload delete_analysis_rule(request, options = nil)
+            #   Pass arguments to `delete_analysis_rule` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRuleRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListViewsRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRuleRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload list_views(parent: nil, page_size: nil, page_token: nil)
-            #   Pass arguments to `list_views` via keyword arguments. Note that at
+            # @overload delete_analysis_rule(name: nil)
+            #   Pass arguments to `delete_analysis_rule` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
-            #   @param parent [::String]
-            #     Required. The parent resource of the views.
-            #   @param page_size [::Integer]
-            #     The maximum number of views to return in the response. If this
-            #     value is zero, the service will select a default size. A call may return
-            #     fewer objects than requested. A non-empty `next_page_token` in the response
-            #     indicates that more data is available.
-            #   @param page_token [::String]
-            #     The value returned by the last `ListViewsResponse`; indicates
-            #     that this is a continuation of a prior `ListViews` call and
-            #     the system should return the next page of data.
+            #   @param name [::String]
+            #     Required. The name of the analysis rule to delete.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::View>]
+            # @yieldparam response [::Google::Protobuf::Empty]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::View>]
+            # @return [::Google::Protobuf::Empty]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -3980,28 +3986,24 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::ListViewsRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRuleRequest.new
             #
-            #   # Call the list_views method.
-            #   result = client.list_views request
+            #   # Call the delete_analysis_rule method.
+            #   result = client.delete_analysis_rule request
             #
-            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
-            #   # over elements, and API calls will be issued to fetch pages as needed.
-            #   result.each do |item|
-            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::View.
-            #     p item
-            #   end
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
             #
-            def list_views request, options = nil
+            def delete_analysis_rule request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListViewsRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRuleRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.list_views.metadata.to_h
+              metadata = @config.rpcs.delete_analysis_rule.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -4011,58 +4013,54 @@ module Google
               metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
 
               header_params = {}
-              if request.parent
-                header_params["parent"] = request.parent
+              if request.name
+                header_params["name"] = request.name
               end
 
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.list_views.timeout,
+              options.apply_defaults timeout:      @config.rpcs.delete_analysis_rule.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.list_views.retry_policy
+                                     retry_policy: @config.rpcs.delete_analysis_rule.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :list_views, request, options: options do |response, operation|
-                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_views, request, response, operation, options
+              @contact_center_insights_stub.call_rpc :delete_analysis_rule, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Updates a view.
+            # Gets location-level encryption key specification.
             #
-            # @overload update_view(request, options = nil)
-            #   Pass arguments to `update_view` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest} or an equivalent Hash.
+            # @overload get_encryption_spec(request, options = nil)
+            #   Pass arguments to `get_encryption_spec` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload update_view(view: nil, update_mask: nil)
-            #   Pass arguments to `update_view` via keyword arguments. Note that at
+            # @overload get_encryption_spec(name: nil)
+            #   Pass arguments to `get_encryption_spec` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
-            #   @param view [::Google::Cloud::ContactCenterInsights::V1::View, ::Hash]
-            #     Required. The new view.
-            #   @param update_mask [::Google::Protobuf::FieldMask, ::Hash]
-            #     The list of fields to be updated.
+            #   @param name [::String]
+            #     Required. The name of the encryption spec resource to get.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @return [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -4073,24 +4071,24 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest.new
             #
-            #   # Call the update_view method.
-            #   result = client.update_view request
+            #   # Call the get_encryption_spec method.
+            #   result = client.get_encryption_spec request
             #
-            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::View.
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::EncryptionSpec.
             #   p result
             #
-            def update_view request, options = nil
+            def get_encryption_spec request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetEncryptionSpecRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.update_view.metadata.to_h
+              metadata = @config.rpcs.get_encryption_spec.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -4100,55 +4098,2870 @@ module Google
               metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
 
               header_params = {}
-              if request.view&.name
-                header_params["view.name"] = request.view.name
+              if request.name
+                header_params["name"] = request.name
               end
 
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.update_view.timeout,
+              options.apply_defaults timeout:      @config.rpcs.get_encryption_spec.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.update_view.retry_policy
+                                     retry_policy: @config.rpcs.get_encryption_spec.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :update_view, request, options: options do |response, operation|
+              @contact_center_insights_stub.call_rpc :get_encryption_spec, request, options: options do |response, operation|
                 yield response, operation if block_given?
-                return response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
             end
 
             ##
-            # Deletes a view.
+            # Initializes a location-level encryption key specification. An error will
+            # result if the location has resources already created before the
+            # initialization. After the encryption specification is initialized at a
+            # location, it is immutable and all newly created resources under the
+            # location will be encrypted with the existing specification.
             #
-            # @overload delete_view(request, options = nil)
-            #   Pass arguments to `delete_view` via a request object, either of type
-            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest} or an equivalent Hash.
+            # @overload initialize_encryption_spec(request, options = nil)
+            #   Pass arguments to `initialize_encryption_spec` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest} or an equivalent Hash.
             #
-            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest, ::Hash]
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest, ::Hash]
             #     A request object representing the call parameters. Required. To specify no
             #     parameters, or to keep all the default parameter values, pass an empty Hash.
             #   @param options [::Gapic::CallOptions, ::Hash]
             #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
             #
-            # @overload delete_view(name: nil)
-            #   Pass arguments to `delete_view` via keyword arguments. Note that at
+            # @overload initialize_encryption_spec(encryption_spec: nil)
+            #   Pass arguments to `initialize_encryption_spec` via keyword arguments. Note that at
             #   least one keyword argument is required. To specify no parameters, or to keep all
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
-            #   @param name [::String]
-            #     Required. The name of the view to delete.
+            #   @param encryption_spec [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec, ::Hash]
+            #     Required. The encryption spec used for CMEK encryption. It is required that
+            #     the kms key is in the same region as the endpoint. The same key will be
+            #     used for all provisioned resources, if encryption is available. If the
+            #     `kms_key_name` field is left empty, no encryption will be enforced.
             #
             # @yield [response, operation] Access the result along with the RPC operation
-            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam response [::Gapic::Operation]
             # @yieldparam operation [::GRPC::ActiveCall::Operation]
             #
-            # @return [::Google::Protobuf::Empty]
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest.new
+            #
+            #   # Call the initialize_encryption_spec method.
+            #   result = client.initialize_encryption_spec request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use it to
+            #   # check the status of an operation, cancel it, or wait for results.
+            #   # Here is how to wait for a response.
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "No response received."
+            #   end
+            #
+            def initialize_encryption_spec request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.initialize_encryption_spec.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.encryption_spec&.name
+                header_params["encryption_spec.name"] = request.encryption_spec.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.initialize_encryption_spec.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.initialize_encryption_spec.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :initialize_encryption_spec, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Creates a view.
+            #
+            # @overload create_view(request, options = nil)
+            #   Pass arguments to `create_view` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::CreateViewRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateViewRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload create_view(parent: nil, view: nil)
+            #   Pass arguments to `create_view` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the view. Required. The location to create
+            #     a view for.
+            #     Format: `projects/<Project ID>/locations/<Location ID>` or
+            #     `projects/<Project Number>/locations/<Location ID>`
+            #   @param view [::Google::Cloud::ContactCenterInsights::V1::View, ::Hash]
+            #     Required. The view resource to create.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::View]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::CreateViewRequest.new
+            #
+            #   # Call the create_view method.
+            #   result = client.create_view request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::View.
+            #   p result
+            #
+            def create_view request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateViewRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.create_view.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.create_view.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.create_view.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :create_view, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Gets a view.
+            #
+            # @overload get_view(request, options = nil)
+            #   Pass arguments to `get_view` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetViewRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetViewRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload get_view(name: nil)
+            #   Pass arguments to `get_view` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the view to get.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::View]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetViewRequest.new
+            #
+            #   # Call the get_view method.
+            #   result = client.get_view request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::View.
+            #   p result
+            #
+            def get_view request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetViewRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.get_view.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.get_view.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.get_view.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :get_view, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Lists views.
+            #
+            # @overload list_views(request, options = nil)
+            #   Pass arguments to `list_views` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListViewsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListViewsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload list_views(parent: nil, page_size: nil, page_token: nil)
+            #   Pass arguments to `list_views` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the views.
+            #   @param page_size [::Integer]
+            #     The maximum number of views to return in the response. If this
+            #     value is zero, the service will select a default size. A call may return
+            #     fewer objects than requested. A non-empty `next_page_token` in the response
+            #     indicates that more data is available.
+            #   @param page_token [::String]
+            #     The value returned by the last `ListViewsResponse`; indicates
+            #     that this is a continuation of a prior `ListViews` call and
+            #     the system should return the next page of data.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::View>]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::View>]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListViewsRequest.new
+            #
+            #   # Call the list_views method.
+            #   result = client.list_views request
+            #
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::View.
+            #     p item
+            #   end
+            #
+            def list_views request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListViewsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.list_views.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.list_views.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.list_views.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :list_views, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_views, request, response, operation, options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Updates a view.
+            #
+            # @overload update_view(request, options = nil)
+            #   Pass arguments to `update_view` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload update_view(view: nil, update_mask: nil)
+            #   Pass arguments to `update_view` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param view [::Google::Cloud::ContactCenterInsights::V1::View, ::Hash]
+            #     Required. The new view.
+            #   @param update_mask [::Google::Protobuf::FieldMask, ::Hash]
+            #     The list of fields to be updated.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::View]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::View]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest.new
+            #
+            #   # Call the update_view method.
+            #   result = client.update_view request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::View.
+            #   p result
+            #
+            def update_view request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UpdateViewRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.update_view.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.view&.name
+                header_params["view.name"] = request.view.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.update_view.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.update_view.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :update_view, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Deletes a view.
+            #
+            # @overload delete_view(request, options = nil)
+            #   Pass arguments to `delete_view` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_view(name: nil)
+            #   Pass arguments to `delete_view` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the view to delete.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest.new
+            #
+            #   # Call the delete_view method.
+            #   result = client.delete_view request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_view request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_view.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_view.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_view.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_view, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Query metrics.
+            #
+            # @overload query_metrics(request, options = nil)
+            #   Pass arguments to `query_metrics` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::QueryMetricsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::QueryMetricsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload query_metrics(location: nil, filter: nil, time_granularity: nil, dimensions: nil, measure_mask: nil)
+            #   Pass arguments to `query_metrics` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param location [::String]
+            #     Required. The location of the data.
+            #     "projects/\\{project}/locations/\\{location}"
+            #   @param filter [::String]
+            #     Required. Filter to select a subset of conversations to compute the
+            #     metrics. Must specify a window of the conversation create time to compute
+            #     the metrics. The returned metrics will be from the range [DATE(starting
+            #     create time), DATE(ending create time)).
+            #   @param time_granularity [::Google::Cloud::ContactCenterInsights::V1::QueryMetricsRequest::TimeGranularity]
+            #     The time granularity of each data point in the time series.
+            #     Defaults to NONE if this field is unspecified.
+            #   @param dimensions [::Array<::Google::Cloud::ContactCenterInsights::V1::Dimension, ::Hash>]
+            #     The dimensions that determine the grouping key for the query. Defaults to
+            #     no dimension if this field is unspecified. If a dimension is specified,
+            #     its key must also be specified. Each dimension's key must be unique.
+            #
+            #     If a time granularity is also specified, metric values in the dimension
+            #     will be bucketed by this granularity.
+            #
+            #     Up to one dimension is supported for now.
+            #   @param measure_mask [::Google::Protobuf::FieldMask, ::Hash]
+            #     Measures to return. Defaults to all measures if this field is unspecified.
+            #     A valid mask should traverse from the `measure` field from the response.
+            #     For example, a path from a measure mask to get the conversation count is
+            #     "conversation_measure.count".
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::QueryMetricsRequest.new
+            #
+            #   # Call the query_metrics method.
+            #   result = client.query_metrics request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use it to
+            #   # check the status of an operation, cancel it, or wait for results.
+            #   # Here is how to wait for a response.
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "No response received."
+            #   end
+            #
+            def query_metrics request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::QueryMetricsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.query_metrics.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.location
+                header_params["location"] = request.location
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.query_metrics.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.query_metrics.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :query_metrics, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Create a QaQuestion.
+            #
+            # @overload create_qa_question(request, options = nil)
+            #   Pass arguments to `create_qa_question` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::CreateQaQuestionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateQaQuestionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload create_qa_question(parent: nil, qa_question: nil, qa_question_id: nil)
+            #   Pass arguments to `create_qa_question` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the QaQuestion.
+            #   @param qa_question [::Google::Cloud::ContactCenterInsights::V1::QaQuestion, ::Hash]
+            #     Required. The QaQuestion to create.
+            #   @param qa_question_id [::String]
+            #     Optional. A unique ID for the new question. This ID will become the final
+            #     component of the question's resource name. If no ID is specified, a
+            #     server-generated ID will be used.
+            #
+            #     This value should be 4-64 characters and must match the regular
+            #     expression `^[a-z0-9-]{4,64}$`. Valid characters are `[a-z][0-9]-`.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaQuestion]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaQuestion]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::CreateQaQuestionRequest.new
+            #
+            #   # Call the create_qa_question method.
+            #   result = client.create_qa_question request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaQuestion.
+            #   p result
+            #
+            def create_qa_question request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateQaQuestionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.create_qa_question.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.create_qa_question.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.create_qa_question.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :create_qa_question, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Gets a QaQuestion.
+            #
+            # @overload get_qa_question(request, options = nil)
+            #   Pass arguments to `get_qa_question` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetQaQuestionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetQaQuestionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload get_qa_question(name: nil)
+            #   Pass arguments to `get_qa_question` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaQuestion to get.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaQuestion]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaQuestion]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetQaQuestionRequest.new
+            #
+            #   # Call the get_qa_question method.
+            #   result = client.get_qa_question request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaQuestion.
+            #   p result
+            #
+            def get_qa_question request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetQaQuestionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.get_qa_question.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.get_qa_question.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.get_qa_question.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :get_qa_question, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Updates a QaQuestion.
+            #
+            # @overload update_qa_question(request, options = nil)
+            #   Pass arguments to `update_qa_question` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::UpdateQaQuestionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UpdateQaQuestionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload update_qa_question(qa_question: nil, update_mask: nil)
+            #   Pass arguments to `update_qa_question` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param qa_question [::Google::Cloud::ContactCenterInsights::V1::QaQuestion, ::Hash]
+            #     Required. The QaQuestion to update.
+            #   @param update_mask [::Google::Protobuf::FieldMask, ::Hash]
+            #     Required. The list of fields to be updated. All possible fields can be
+            #     updated by passing `*`, or a subset of the following updateable fields can
+            #     be provided:
+            #
+            #     * `abbreviation`
+            #     * `answer_choices`
+            #     * `answer_instructions`
+            #     * `order`
+            #     * `question_body`
+            #     * `tags`
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaQuestion]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaQuestion]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::UpdateQaQuestionRequest.new
+            #
+            #   # Call the update_qa_question method.
+            #   result = client.update_qa_question request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaQuestion.
+            #   p result
+            #
+            def update_qa_question request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UpdateQaQuestionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.update_qa_question.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.qa_question&.name
+                header_params["qa_question.name"] = request.qa_question.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.update_qa_question.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.update_qa_question.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :update_qa_question, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Deletes a QaQuestion.
+            #
+            # @overload delete_qa_question(request, options = nil)
+            #   Pass arguments to `delete_qa_question` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteQaQuestionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteQaQuestionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_qa_question(name: nil)
+            #   Pass arguments to `delete_qa_question` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaQuestion to delete.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteQaQuestionRequest.new
+            #
+            #   # Call the delete_qa_question method.
+            #   result = client.delete_qa_question request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_qa_question request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteQaQuestionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_qa_question.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_qa_question.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_qa_question.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_qa_question, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Lists QaQuestions.
+            #
+            # @overload list_qa_questions(request, options = nil)
+            #   Pass arguments to `list_qa_questions` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListQaQuestionsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListQaQuestionsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload list_qa_questions(parent: nil, page_size: nil, page_token: nil)
+            #   Pass arguments to `list_qa_questions` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the questions.
+            #   @param page_size [::Integer]
+            #     Optional. The maximum number of questions to return in the response. If the
+            #     value is zero, the service will select a default size. A call might return
+            #     fewer objects than requested. A non-empty `next_page_token` in the response
+            #     indicates that more data is available.
+            #   @param page_token [::String]
+            #     Optional. The value returned by the last `ListQaQuestionsResponse`. This
+            #     value indicates that this is a continuation of a prior `ListQaQuestions`
+            #     call and that the system should return the next page of data.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::QaQuestion>]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::QaQuestion>]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListQaQuestionsRequest.new
+            #
+            #   # Call the list_qa_questions method.
+            #   result = client.list_qa_questions request
+            #
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::QaQuestion.
+            #     p item
+            #   end
+            #
+            def list_qa_questions request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListQaQuestionsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.list_qa_questions.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.list_qa_questions.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.list_qa_questions.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :list_qa_questions, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_qa_questions, request, response, operation, options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Create a QaScorecard.
+            #
+            # @overload create_qa_scorecard(request, options = nil)
+            #   Pass arguments to `create_qa_scorecard` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload create_qa_scorecard(parent: nil, qa_scorecard: nil, qa_scorecard_id: nil)
+            #   Pass arguments to `create_qa_scorecard` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the QaScorecard.
+            #   @param qa_scorecard [::Google::Cloud::ContactCenterInsights::V1::QaScorecard, ::Hash]
+            #     Required. The QaScorecard to create.
+            #   @param qa_scorecard_id [::String]
+            #     Optional. A unique ID for the new QaScorecard. This ID will become the
+            #     final component of the QaScorecard's resource name. If no ID is specified,
+            #     a server-generated ID will be used.
+            #
+            #     This value should be 4-64 characters and must match the regular
+            #     expression `^[a-z0-9-]{4,64}$`. Valid characters are `[a-z][0-9]-`.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecard]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecard]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRequest.new
+            #
+            #   # Call the create_qa_scorecard method.
+            #   result = client.create_qa_scorecard request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecard.
+            #   p result
+            #
+            def create_qa_scorecard request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.create_qa_scorecard.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.create_qa_scorecard.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.create_qa_scorecard.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :create_qa_scorecard, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Gets a QaScorecard.
+            #
+            # @overload get_qa_scorecard(request, options = nil)
+            #   Pass arguments to `get_qa_scorecard` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload get_qa_scorecard(name: nil)
+            #   Pass arguments to `get_qa_scorecard` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaScorecard to get.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecard]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecard]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRequest.new
+            #
+            #   # Call the get_qa_scorecard method.
+            #   result = client.get_qa_scorecard request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecard.
+            #   p result
+            #
+            def get_qa_scorecard request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.get_qa_scorecard.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.get_qa_scorecard.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.get_qa_scorecard.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :get_qa_scorecard, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Updates a QaScorecard.
+            #
+            # @overload update_qa_scorecard(request, options = nil)
+            #   Pass arguments to `update_qa_scorecard` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::UpdateQaScorecardRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UpdateQaScorecardRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload update_qa_scorecard(qa_scorecard: nil, update_mask: nil)
+            #   Pass arguments to `update_qa_scorecard` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param qa_scorecard [::Google::Cloud::ContactCenterInsights::V1::QaScorecard, ::Hash]
+            #     Required. The QaScorecard to update.
+            #   @param update_mask [::Google::Protobuf::FieldMask, ::Hash]
+            #     Required. The list of fields to be updated. All possible fields can be
+            #     updated by passing `*`, or a subset of the following updateable fields can
+            #     be provided:
+            #
+            #     * `description`
+            #     * `display_name`
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecard]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecard]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::UpdateQaScorecardRequest.new
+            #
+            #   # Call the update_qa_scorecard method.
+            #   result = client.update_qa_scorecard request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecard.
+            #   p result
+            #
+            def update_qa_scorecard request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UpdateQaScorecardRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.update_qa_scorecard.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.qa_scorecard&.name
+                header_params["qa_scorecard.name"] = request.qa_scorecard.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.update_qa_scorecard.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.update_qa_scorecard.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :update_qa_scorecard, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Deletes a QaScorecard.
+            #
+            # @overload delete_qa_scorecard(request, options = nil)
+            #   Pass arguments to `delete_qa_scorecard` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_qa_scorecard(name: nil, force: nil)
+            #   Pass arguments to `delete_qa_scorecard` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaScorecard to delete.
+            #   @param force [::Boolean]
+            #     Optional. If set to true, all of this QaScorecard's child resources will
+            #     also be deleted. Otherwise, the request will only succeed if it has none.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRequest.new
+            #
+            #   # Call the delete_qa_scorecard method.
+            #   result = client.delete_qa_scorecard request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_qa_scorecard request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_qa_scorecard.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_qa_scorecard.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_qa_scorecard.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_qa_scorecard, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Lists QaScorecards.
+            #
+            # @overload list_qa_scorecards(request, options = nil)
+            #   Pass arguments to `list_qa_scorecards` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListQaScorecardsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListQaScorecardsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload list_qa_scorecards(parent: nil, page_size: nil, page_token: nil)
+            #   Pass arguments to `list_qa_scorecards` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the scorecards.
+            #   @param page_size [::Integer]
+            #     Optional. The maximum number of scorecards to return in the response. If
+            #     the value is zero, the service will select a default size. A call might
+            #     return fewer objects than requested. A non-empty `next_page_token` in the
+            #     response indicates that more data is available.
+            #   @param page_token [::String]
+            #     Optional. The value returned by the last `ListQaScorecardsResponse`. This
+            #     value indicates that this is a continuation of a prior `ListQaScorecards`
+            #     call and that the system should return the next page of data.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::QaScorecard>]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::QaScorecard>]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListQaScorecardsRequest.new
+            #
+            #   # Call the list_qa_scorecards method.
+            #   result = client.list_qa_scorecards request
+            #
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::QaScorecard.
+            #     p item
+            #   end
+            #
+            def list_qa_scorecards request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListQaScorecardsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.list_qa_scorecards.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.list_qa_scorecards.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.list_qa_scorecards.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :list_qa_scorecards, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_qa_scorecards, request, response, operation, options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Creates a QaScorecardRevision.
+            #
+            # @overload create_qa_scorecard_revision(request, options = nil)
+            #   Pass arguments to `create_qa_scorecard_revision` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRevisionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRevisionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload create_qa_scorecard_revision(parent: nil, qa_scorecard_revision: nil, qa_scorecard_revision_id: nil)
+            #   Pass arguments to `create_qa_scorecard_revision` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the QaScorecardRevision.
+            #   @param qa_scorecard_revision [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision, ::Hash]
+            #     Required. The QaScorecardRevision to create.
+            #   @param qa_scorecard_revision_id [::String]
+            #     Optional. A unique ID for the new QaScorecardRevision. This ID will become
+            #     the final component of the QaScorecardRevision's resource name. If no ID is
+            #     specified, a server-generated ID will be used.
+            #
+            #     This value should be 4-64 characters and must match the regular
+            #     expression `^[a-z0-9-]{4,64}$`. Valid characters are `[a-z][0-9]-`.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRevisionRequest.new
+            #
+            #   # Call the create_qa_scorecard_revision method.
+            #   result = client.create_qa_scorecard_revision request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision.
+            #   p result
+            #
+            def create_qa_scorecard_revision request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateQaScorecardRevisionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.create_qa_scorecard_revision.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.create_qa_scorecard_revision.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.create_qa_scorecard_revision.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :create_qa_scorecard_revision, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Gets a QaScorecardRevision.
+            #
+            # @overload get_qa_scorecard_revision(request, options = nil)
+            #   Pass arguments to `get_qa_scorecard_revision` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRevisionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRevisionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload get_qa_scorecard_revision(name: nil)
+            #   Pass arguments to `get_qa_scorecard_revision` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaScorecardRevision to get.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRevisionRequest.new
+            #
+            #   # Call the get_qa_scorecard_revision method.
+            #   result = client.get_qa_scorecard_revision request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision.
+            #   p result
+            #
+            def get_qa_scorecard_revision request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetQaScorecardRevisionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.get_qa_scorecard_revision.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.get_qa_scorecard_revision.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.get_qa_scorecard_revision.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :get_qa_scorecard_revision, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Fine tune one or more QaModels.
+            #
+            # @overload tune_qa_scorecard_revision(request, options = nil)
+            #   Pass arguments to `tune_qa_scorecard_revision` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::TuneQaScorecardRevisionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::TuneQaScorecardRevisionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload tune_qa_scorecard_revision(parent: nil, filter: nil, validate_only: nil)
+            #   Pass arguments to `tune_qa_scorecard_revision` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource for new fine tuning job instance.
+            #   @param filter [::String]
+            #     Required. Filter for selecting the feedback labels that needs to be
+            #     used for training.
+            #     This filter can be used to limit the feedback labels used for tuning to a
+            #     feedback labels created or updated for a specific time-window etc.
+            #   @param validate_only [::Boolean]
+            #     Optional. Run in validate only mode, no fine tuning will actually run.
+            #     Data quality validations like training data distributions will run.
+            #     Even when set to false, the data quality validations will still run but
+            #     once the validations complete we will proceed with the fine tune, if
+            #     applicable.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::TuneQaScorecardRevisionRequest.new
+            #
+            #   # Call the tune_qa_scorecard_revision method.
+            #   result = client.tune_qa_scorecard_revision request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use it to
+            #   # check the status of an operation, cancel it, or wait for results.
+            #   # Here is how to wait for a response.
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "No response received."
+            #   end
+            #
+            def tune_qa_scorecard_revision request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::TuneQaScorecardRevisionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.tune_qa_scorecard_revision.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.tune_qa_scorecard_revision.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.tune_qa_scorecard_revision.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :tune_qa_scorecard_revision, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Deploy a QaScorecardRevision.
+            #
+            # @overload deploy_qa_scorecard_revision(request, options = nil)
+            #   Pass arguments to `deploy_qa_scorecard_revision` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeployQaScorecardRevisionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeployQaScorecardRevisionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload deploy_qa_scorecard_revision(name: nil)
+            #   Pass arguments to `deploy_qa_scorecard_revision` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaScorecardRevision to deploy.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeployQaScorecardRevisionRequest.new
+            #
+            #   # Call the deploy_qa_scorecard_revision method.
+            #   result = client.deploy_qa_scorecard_revision request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision.
+            #   p result
+            #
+            def deploy_qa_scorecard_revision request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeployQaScorecardRevisionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.deploy_qa_scorecard_revision.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.deploy_qa_scorecard_revision.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.deploy_qa_scorecard_revision.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :deploy_qa_scorecard_revision, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Undeploy a QaScorecardRevision.
+            #
+            # @overload undeploy_qa_scorecard_revision(request, options = nil)
+            #   Pass arguments to `undeploy_qa_scorecard_revision` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::UndeployQaScorecardRevisionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UndeployQaScorecardRevisionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload undeploy_qa_scorecard_revision(name: nil)
+            #   Pass arguments to `undeploy_qa_scorecard_revision` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaScorecardRevision to undeploy.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::UndeployQaScorecardRevisionRequest.new
+            #
+            #   # Call the undeploy_qa_scorecard_revision method.
+            #   result = client.undeploy_qa_scorecard_revision request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision.
+            #   p result
+            #
+            def undeploy_qa_scorecard_revision request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UndeployQaScorecardRevisionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.undeploy_qa_scorecard_revision.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.undeploy_qa_scorecard_revision.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.undeploy_qa_scorecard_revision.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :undeploy_qa_scorecard_revision, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Deletes a QaScorecardRevision.
+            #
+            # @overload delete_qa_scorecard_revision(request, options = nil)
+            #   Pass arguments to `delete_qa_scorecard_revision` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRevisionRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRevisionRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_qa_scorecard_revision(name: nil, force: nil)
+            #   Pass arguments to `delete_qa_scorecard_revision` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the QaScorecardRevision to delete.
+            #   @param force [::Boolean]
+            #     Optional. If set to true, all of this QaScorecardRevision's child resources
+            #     will also be deleted. Otherwise, the request will only succeed if it has
+            #     none.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRevisionRequest.new
+            #
+            #   # Call the delete_qa_scorecard_revision method.
+            #   result = client.delete_qa_scorecard_revision request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_qa_scorecard_revision request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteQaScorecardRevisionRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_qa_scorecard_revision.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_qa_scorecard_revision.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_qa_scorecard_revision.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_qa_scorecard_revision, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Lists all revisions under the parent QaScorecard.
+            #
+            # @overload list_qa_scorecard_revisions(request, options = nil)
+            #   Pass arguments to `list_qa_scorecard_revisions` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListQaScorecardRevisionsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListQaScorecardRevisionsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload list_qa_scorecard_revisions(parent: nil, page_size: nil, page_token: nil, filter: nil)
+            #   Pass arguments to `list_qa_scorecard_revisions` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the scorecard revisions. To list all
+            #     revisions of all scorecards, substitute the QaScorecard ID with a '-'
+            #     character.
+            #   @param page_size [::Integer]
+            #     Optional. The maximum number of scorecard revisions to return in the
+            #     response. If the value is zero, the service will select a default size. A
+            #     call might return fewer objects than requested. A non-empty
+            #     `next_page_token` in the response indicates that more data is available.
+            #   @param page_token [::String]
+            #     Optional. The value returned by the last
+            #     `ListQaScorecardRevisionsResponse`. This value indicates that this is a
+            #     continuation of a prior `ListQaScorecardRevisions` call and that the system
+            #     should return the next page of data.
+            #   @param filter [::String]
+            #     Optional. A filter to reduce results to a specific subset. Useful for
+            #     querying scorecard revisions with specific properties.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision>]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision>]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListQaScorecardRevisionsRequest.new
+            #
+            #   # Call the list_qa_scorecard_revisions method.
+            #   result = client.list_qa_scorecard_revisions request
+            #
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision.
+            #     p item
+            #   end
+            #
+            def list_qa_scorecard_revisions request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListQaScorecardRevisionsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.list_qa_scorecard_revisions.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.list_qa_scorecard_revisions.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.list_qa_scorecard_revisions.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :list_qa_scorecard_revisions, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_qa_scorecard_revisions, request, response, operation, options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Create feedback label.
+            #
+            # @overload create_feedback_label(request, options = nil)
+            #   Pass arguments to `create_feedback_label` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::CreateFeedbackLabelRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::CreateFeedbackLabelRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload create_feedback_label(parent: nil, feedback_label_id: nil, feedback_label: nil)
+            #   Pass arguments to `create_feedback_label` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the feedback label.
+            #   @param feedback_label_id [::String]
+            #     Optional. The ID of the feedback label to create.
+            #     If one is not specified it will be generated by the server.
+            #   @param feedback_label [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel, ::Hash]
+            #     Required. The feedback label to create.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::CreateFeedbackLabelRequest.new
+            #
+            #   # Call the create_feedback_label method.
+            #   result = client.create_feedback_label request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::FeedbackLabel.
+            #   p result
+            #
+            def create_feedback_label request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::CreateFeedbackLabelRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.create_feedback_label.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.create_feedback_label.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.create_feedback_label.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :create_feedback_label, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # List feedback labels.
+            #
+            # @overload list_feedback_labels(request, options = nil)
+            #   Pass arguments to `list_feedback_labels` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListFeedbackLabelsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListFeedbackLabelsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload list_feedback_labels(parent: nil, filter: nil, page_size: nil, page_token: nil)
+            #   Pass arguments to `list_feedback_labels` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of the feedback labels.
+            #   @param filter [::String]
+            #     Optional. A filter to reduce results to a specific subset. Supports
+            #     disjunctions (OR) and conjunctions (AND). Automatically sorts by
+            #     conversation ID. To sort by all feedback labels in a project see
+            #     ListAllFeedbackLabels.
+            #
+            #     Supported fields:
+            #
+            #     * `issue_model_id`
+            #     * `qa_question_id`
+            #     * `qa_scorecard_id`
+            #     * `min_create_time`
+            #     * `max_create_time`
+            #     * `min_update_time`
+            #     * `max_update_time`
+            #     * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
+            #   @param page_size [::Integer]
+            #     Optional. The maximum number of feedback labels to return in the response.
+            #     A valid page size ranges from 0 to 100,000 inclusive. If the page size is
+            #     zero or unspecified, a default page size of 100 will be chosen. Note that a
+            #     call might return fewer results than the requested page size.
+            #   @param page_token [::String]
+            #     Optional. The value returned by the last `ListFeedbackLabelsResponse`. This
+            #     value indicates that this is a continuation of a prior `ListFeedbackLabels`
+            #     call and that the system should return the next page of data.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel>]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel>]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListFeedbackLabelsRequest.new
+            #
+            #   # Call the list_feedback_labels method.
+            #   result = client.list_feedback_labels request
+            #
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel.
+            #     p item
+            #   end
+            #
+            def list_feedback_labels request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListFeedbackLabelsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.list_feedback_labels.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.list_feedback_labels.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.list_feedback_labels.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :list_feedback_labels, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_feedback_labels, request, response, operation, options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Get feedback label.
+            #
+            # @overload get_feedback_label(request, options = nil)
+            #   Pass arguments to `get_feedback_label` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::GetFeedbackLabelRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::GetFeedbackLabelRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload get_feedback_label(name: nil)
+            #   Pass arguments to `get_feedback_label` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the feedback label to get.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::GetFeedbackLabelRequest.new
+            #
+            #   # Call the get_feedback_label method.
+            #   result = client.get_feedback_label request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::FeedbackLabel.
+            #   p result
+            #
+            def get_feedback_label request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::GetFeedbackLabelRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.get_feedback_label.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.get_feedback_label.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.get_feedback_label.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :get_feedback_label, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Update feedback label.
+            #
+            # @overload update_feedback_label(request, options = nil)
+            #   Pass arguments to `update_feedback_label` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::UpdateFeedbackLabelRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::UpdateFeedbackLabelRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload update_feedback_label(feedback_label: nil, update_mask: nil)
+            #   Pass arguments to `update_feedback_label` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param feedback_label [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel, ::Hash]
+            #     Required. The feedback label to update.
+            #   @param update_mask [::Google::Protobuf::FieldMask, ::Hash]
+            #     Required. The list of fields to be updated.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::UpdateFeedbackLabelRequest.new
+            #
+            #   # Call the update_feedback_label method.
+            #   result = client.update_feedback_label request
+            #
+            #   # The returned object is of type Google::Cloud::ContactCenterInsights::V1::FeedbackLabel.
+            #   p result
+            #
+            def update_feedback_label request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UpdateFeedbackLabelRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.update_feedback_label.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.feedback_label&.name
+                header_params["feedback_label.name"] = request.feedback_label.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.update_feedback_label.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.update_feedback_label.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :update_feedback_label, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Delete feedback label.
+            #
+            # @overload delete_feedback_label(request, options = nil)
+            #   Pass arguments to `delete_feedback_label` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteFeedbackLabelRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteFeedbackLabelRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_feedback_label(name: nil)
+            #   Pass arguments to `delete_feedback_label` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the feedback label to delete.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteFeedbackLabelRequest.new
+            #
+            #   # Call the delete_feedback_label method.
+            #   result = client.delete_feedback_label request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_feedback_label request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteFeedbackLabelRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_feedback_label.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_feedback_label.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_feedback_label.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_feedback_label, request, options: options do |response, operation|
+                yield response, operation if block_given?
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # List all feedback labels by project number.
+            #
+            # @overload list_all_feedback_labels(request, options = nil)
+            #   Pass arguments to `list_all_feedback_labels` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::ListAllFeedbackLabelsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::ListAllFeedbackLabelsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload list_all_feedback_labels(parent: nil, page_size: nil, page_token: nil, filter: nil)
+            #   Pass arguments to `list_all_feedback_labels` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource of all feedback labels per project.
+            #   @param page_size [::Integer]
+            #     Optional. The maximum number of feedback labels to return in the response.
+            #     A valid page size ranges from 0 to 100,000 inclusive. If the page size is
+            #     zero or unspecified, a default page size of 100 will be chosen. Note that a
+            #     call might return fewer results than the requested page size.
+            #   @param page_token [::String]
+            #     Optional. The value returned by the last `ListAllFeedbackLabelsResponse`.
+            #     This value indicates that this is a continuation of a prior
+            #     `ListAllFeedbackLabels` call and that the system should return the next
+            #     page of data.
+            #   @param filter [::String]
+            #     Optional. A filter to reduce results to a specific subset in the entire
+            #     project. Supports disjunctions (OR) and conjunctions (AND).
+            #
+            #     Supported fields:
+            #
+            #     * `issue_model_id`
+            #     * `qa_question_id`
+            #     * `min_create_time`
+            #     * `max_create_time`
+            #     * `min_update_time`
+            #     * `max_update_time`
+            #     * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel>]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::PagedEnumerable<::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel>]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::ListAllFeedbackLabelsRequest.new
+            #
+            #   # Call the list_all_feedback_labels method.
+            #   result = client.list_all_feedback_labels request
+            #
+            #   # The returned object is of type Gapic::PagedEnumerable. You can iterate
+            #   # over elements, and API calls will be issued to fetch pages as needed.
+            #   result.each do |item|
+            #     # Each element is of type ::Google::Cloud::ContactCenterInsights::V1::FeedbackLabel.
+            #     p item
+            #   end
+            #
+            def list_all_feedback_labels request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::ListAllFeedbackLabelsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.list_all_feedback_labels.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.list_all_feedback_labels.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.list_all_feedback_labels.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :list_all_feedback_labels, request, options: options do |response, operation|
+                response = ::Gapic::PagedEnumerable.new @contact_center_insights_stub, :list_all_feedback_labels, request, response, operation, options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Upload feedback labels in bulk.
+            #
+            # @overload bulk_upload_feedback_labels(request, options = nil)
+            #   Pass arguments to `bulk_upload_feedback_labels` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::BulkUploadFeedbackLabelsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::BulkUploadFeedbackLabelsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload bulk_upload_feedback_labels(gcs_source: nil, parent: nil, validate_only: nil)
+            #   Pass arguments to `bulk_upload_feedback_labels` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param gcs_source [::Google::Cloud::ContactCenterInsights::V1::BulkUploadFeedbackLabelsRequest::GcsSource, ::Hash]
+            #     A cloud storage bucket source.
+            #   @param parent [::String]
+            #     Required. The parent resource for new feedback labels.
+            #   @param validate_only [::Boolean]
+            #     Optional. If set, upload will not happen and the labels will be validated.
+            #     If not set, then default behavior will be to upload the labels after
+            #     validation is complete.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
             #
             # @raise [::Google::Cloud::Error] if the RPC is aborted.
             #
@@ -4159,24 +6972,31 @@ module Google
             #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
             #
             #   # Create a request. To set request fields, pass in keyword arguments.
-            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest.new
+            #   request = Google::Cloud::ContactCenterInsights::V1::BulkUploadFeedbackLabelsRequest.new
             #
-            #   # Call the delete_view method.
-            #   result = client.delete_view request
+            #   # Call the bulk_upload_feedback_labels method.
+            #   result = client.bulk_upload_feedback_labels request
             #
-            #   # The returned object is of type Google::Protobuf::Empty.
-            #   p result
+            #   # The returned object is of type Gapic::Operation. You can use it to
+            #   # check the status of an operation, cancel it, or wait for results.
+            #   # Here is how to wait for a response.
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "No response received."
+            #   end
             #
-            def delete_view request, options = nil
+            def bulk_upload_feedback_labels request, options = nil
               raise ::ArgumentError, "request must be provided" if request.nil?
 
-              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteViewRequest
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::BulkUploadFeedbackLabelsRequest
 
               # Converts hash and nil to an options object
               options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
 
               # Customize the options with defaults
-              metadata = @config.rpcs.delete_view.metadata.to_h
+              metadata = @config.rpcs.bulk_upload_feedback_labels.metadata.to_h
 
               # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
               metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
@@ -4186,24 +7006,150 @@ module Google
               metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
 
               header_params = {}
-              if request.name
-                header_params["name"] = request.name
+              if request.parent
+                header_params["parent"] = request.parent
               end
 
               request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
               metadata[:"x-goog-request-params"] ||= request_params_header
 
-              options.apply_defaults timeout:      @config.rpcs.delete_view.timeout,
+              options.apply_defaults timeout:      @config.rpcs.bulk_upload_feedback_labels.timeout,
                                      metadata:     metadata,
-                                     retry_policy: @config.rpcs.delete_view.retry_policy
+                                     retry_policy: @config.rpcs.bulk_upload_feedback_labels.retry_policy
 
               options.apply_defaults timeout:      @config.timeout,
                                      metadata:     @config.metadata,
                                      retry_policy: @config.retry_policy
 
-              @contact_center_insights_stub.call_rpc :delete_view, request, options: options do |response, operation|
+              @contact_center_insights_stub.call_rpc :bulk_upload_feedback_labels, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                throw :response, response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Download feedback labels in bulk.
+            #
+            # @overload bulk_download_feedback_labels(request, options = nil)
+            #   Pass arguments to `bulk_download_feedback_labels` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::BulkDownloadFeedbackLabelsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::BulkDownloadFeedbackLabelsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload bulk_download_feedback_labels(gcs_destination: nil, parent: nil, filter: nil, max_download_count: nil, feedback_label_type: nil, conversation_filter: nil, template_qa_scorecard_id: nil)
+            #   Pass arguments to `bulk_download_feedback_labels` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param gcs_destination [::Google::Cloud::ContactCenterInsights::V1::BulkDownloadFeedbackLabelsRequest::GcsDestination, ::Hash]
+            #     A cloud storage bucket destination.
+            #   @param parent [::String]
+            #     Required. The parent resource for new feedback labels.
+            #   @param filter [::String]
+            #     Optional. A filter to reduce results to a specific subset. Supports
+            #     disjunctions (OR) and conjunctions (AND).
+            #
+            #     Supported fields:
+            #
+            #     * `issue_model_id`
+            #     * `qa_question_id`
+            #     * `qa_scorecard_id`
+            #     * `min_create_time`
+            #     * `max_create_time`
+            #     * `min_update_time`
+            #     * `max_update_time`
+            #     * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
+            #   @param max_download_count [::Integer]
+            #     Optional. Limits the maximum number of feedback labels that will be
+            #     downloaded. The first `N` feedback labels will be downloaded.
+            #   @param feedback_label_type [::Google::Cloud::ContactCenterInsights::V1::BulkDownloadFeedbackLabelsRequest::FeedbackLabelType]
+            #     Optional. The type of feedback labels that will be downloaded.
+            #   @param conversation_filter [::String]
+            #     Optional. Filter parent conversations to download feedback labels for.
+            #     When specified, the feedback labels will be downloaded for the
+            #     conversations that match the filter.
+            #     If `template_qa_scorecard_id` is set, all the conversations that match the
+            #     filter will be paired with the questions under the scorecard for labeling.
+            #   @param template_qa_scorecard_id [::Array<::String>]
+            #     Optional. If set, a template for labeling conversations and scorecard
+            #     questions will be created from the conversation_filter and the questions
+            #     under the scorecard(s). The feedback label `filter` will be ignored.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::BulkDownloadFeedbackLabelsRequest.new
+            #
+            #   # Call the bulk_download_feedback_labels method.
+            #   result = client.bulk_download_feedback_labels request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use it to
+            #   # check the status of an operation, cancel it, or wait for results.
+            #   # Here is how to wait for a response.
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "No response received."
+            #   end
+            #
+            def bulk_download_feedback_labels request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::BulkDownloadFeedbackLabelsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.bulk_download_feedback_labels.metadata.to_h
+
+              # Set x-goog-api-client, x-goog-user-project and x-goog-api-version headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-api-version"] = API_VERSION unless API_VERSION.empty?
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.bulk_download_feedback_labels.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.bulk_download_feedback_labels.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :bulk_download_feedback_labels, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
                 yield response, operation if block_given?
-                return response
+                throw :response, response
               end
             rescue ::GRPC::BadStatus => e
               raise ::Google::Cloud::Error.from_error(e)
@@ -4292,6 +7238,11 @@ module Google
             #   default endpoint URL. The default value of nil uses the environment
             #   universe (usually the default "googleapis.com" universe).
             #   @return [::String,nil]
+            # @!attribute [rw] logger
+            #   A custom logger to use for request/response debug logging, or the value
+            #   `:default` (the default) to construct a default logger, or `nil` to
+            #   explicitly disable logging.
+            #   @return [::Logger,:default,nil]
             #
             class Configuration
               extend ::Gapic::Config
@@ -4316,6 +7267,7 @@ module Google
               config_attr :retry_policy,  nil, ::Hash, ::Proc, nil
               config_attr :quota_project, nil, ::String, nil
               config_attr :universe_domain, nil, ::String, nil
+              config_attr :logger, :default, ::Logger, nil, :default
 
               # @private
               def initialize parent_config = nil
@@ -4543,6 +7495,31 @@ module Google
                 #
                 attr_reader :update_settings
                 ##
+                # RPC-specific configuration for `create_analysis_rule`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :create_analysis_rule
+                ##
+                # RPC-specific configuration for `get_analysis_rule`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :get_analysis_rule
+                ##
+                # RPC-specific configuration for `list_analysis_rules`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :list_analysis_rules
+                ##
+                # RPC-specific configuration for `update_analysis_rule`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :update_analysis_rule
+                ##
+                # RPC-specific configuration for `delete_analysis_rule`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_analysis_rule
+                ##
                 # RPC-specific configuration for `get_encryption_spec`
                 # @return [::Gapic::Config::Method]
                 #
@@ -4577,6 +7554,136 @@ module Google
                 # @return [::Gapic::Config::Method]
                 #
                 attr_reader :delete_view
+                ##
+                # RPC-specific configuration for `query_metrics`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :query_metrics
+                ##
+                # RPC-specific configuration for `create_qa_question`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :create_qa_question
+                ##
+                # RPC-specific configuration for `get_qa_question`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :get_qa_question
+                ##
+                # RPC-specific configuration for `update_qa_question`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :update_qa_question
+                ##
+                # RPC-specific configuration for `delete_qa_question`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_qa_question
+                ##
+                # RPC-specific configuration for `list_qa_questions`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :list_qa_questions
+                ##
+                # RPC-specific configuration for `create_qa_scorecard`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :create_qa_scorecard
+                ##
+                # RPC-specific configuration for `get_qa_scorecard`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :get_qa_scorecard
+                ##
+                # RPC-specific configuration for `update_qa_scorecard`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :update_qa_scorecard
+                ##
+                # RPC-specific configuration for `delete_qa_scorecard`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_qa_scorecard
+                ##
+                # RPC-specific configuration for `list_qa_scorecards`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :list_qa_scorecards
+                ##
+                # RPC-specific configuration for `create_qa_scorecard_revision`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :create_qa_scorecard_revision
+                ##
+                # RPC-specific configuration for `get_qa_scorecard_revision`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :get_qa_scorecard_revision
+                ##
+                # RPC-specific configuration for `tune_qa_scorecard_revision`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :tune_qa_scorecard_revision
+                ##
+                # RPC-specific configuration for `deploy_qa_scorecard_revision`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :deploy_qa_scorecard_revision
+                ##
+                # RPC-specific configuration for `undeploy_qa_scorecard_revision`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :undeploy_qa_scorecard_revision
+                ##
+                # RPC-specific configuration for `delete_qa_scorecard_revision`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_qa_scorecard_revision
+                ##
+                # RPC-specific configuration for `list_qa_scorecard_revisions`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :list_qa_scorecard_revisions
+                ##
+                # RPC-specific configuration for `create_feedback_label`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :create_feedback_label
+                ##
+                # RPC-specific configuration for `list_feedback_labels`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :list_feedback_labels
+                ##
+                # RPC-specific configuration for `get_feedback_label`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :get_feedback_label
+                ##
+                # RPC-specific configuration for `update_feedback_label`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :update_feedback_label
+                ##
+                # RPC-specific configuration for `delete_feedback_label`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_feedback_label
+                ##
+                # RPC-specific configuration for `list_all_feedback_labels`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :list_all_feedback_labels
+                ##
+                # RPC-specific configuration for `bulk_upload_feedback_labels`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :bulk_upload_feedback_labels
+                ##
+                # RPC-specific configuration for `bulk_download_feedback_labels`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :bulk_download_feedback_labels
 
                 # @private
                 def initialize parent_rpcs = nil
@@ -4652,6 +7759,16 @@ module Google
                   @get_settings = ::Gapic::Config::Method.new get_settings_config
                   update_settings_config = parent_rpcs.update_settings if parent_rpcs.respond_to? :update_settings
                   @update_settings = ::Gapic::Config::Method.new update_settings_config
+                  create_analysis_rule_config = parent_rpcs.create_analysis_rule if parent_rpcs.respond_to? :create_analysis_rule
+                  @create_analysis_rule = ::Gapic::Config::Method.new create_analysis_rule_config
+                  get_analysis_rule_config = parent_rpcs.get_analysis_rule if parent_rpcs.respond_to? :get_analysis_rule
+                  @get_analysis_rule = ::Gapic::Config::Method.new get_analysis_rule_config
+                  list_analysis_rules_config = parent_rpcs.list_analysis_rules if parent_rpcs.respond_to? :list_analysis_rules
+                  @list_analysis_rules = ::Gapic::Config::Method.new list_analysis_rules_config
+                  update_analysis_rule_config = parent_rpcs.update_analysis_rule if parent_rpcs.respond_to? :update_analysis_rule
+                  @update_analysis_rule = ::Gapic::Config::Method.new update_analysis_rule_config
+                  delete_analysis_rule_config = parent_rpcs.delete_analysis_rule if parent_rpcs.respond_to? :delete_analysis_rule
+                  @delete_analysis_rule = ::Gapic::Config::Method.new delete_analysis_rule_config
                   get_encryption_spec_config = parent_rpcs.get_encryption_spec if parent_rpcs.respond_to? :get_encryption_spec
                   @get_encryption_spec = ::Gapic::Config::Method.new get_encryption_spec_config
                   initialize_encryption_spec_config = parent_rpcs.initialize_encryption_spec if parent_rpcs.respond_to? :initialize_encryption_spec
@@ -4666,6 +7783,58 @@ module Google
                   @update_view = ::Gapic::Config::Method.new update_view_config
                   delete_view_config = parent_rpcs.delete_view if parent_rpcs.respond_to? :delete_view
                   @delete_view = ::Gapic::Config::Method.new delete_view_config
+                  query_metrics_config = parent_rpcs.query_metrics if parent_rpcs.respond_to? :query_metrics
+                  @query_metrics = ::Gapic::Config::Method.new query_metrics_config
+                  create_qa_question_config = parent_rpcs.create_qa_question if parent_rpcs.respond_to? :create_qa_question
+                  @create_qa_question = ::Gapic::Config::Method.new create_qa_question_config
+                  get_qa_question_config = parent_rpcs.get_qa_question if parent_rpcs.respond_to? :get_qa_question
+                  @get_qa_question = ::Gapic::Config::Method.new get_qa_question_config
+                  update_qa_question_config = parent_rpcs.update_qa_question if parent_rpcs.respond_to? :update_qa_question
+                  @update_qa_question = ::Gapic::Config::Method.new update_qa_question_config
+                  delete_qa_question_config = parent_rpcs.delete_qa_question if parent_rpcs.respond_to? :delete_qa_question
+                  @delete_qa_question = ::Gapic::Config::Method.new delete_qa_question_config
+                  list_qa_questions_config = parent_rpcs.list_qa_questions if parent_rpcs.respond_to? :list_qa_questions
+                  @list_qa_questions = ::Gapic::Config::Method.new list_qa_questions_config
+                  create_qa_scorecard_config = parent_rpcs.create_qa_scorecard if parent_rpcs.respond_to? :create_qa_scorecard
+                  @create_qa_scorecard = ::Gapic::Config::Method.new create_qa_scorecard_config
+                  get_qa_scorecard_config = parent_rpcs.get_qa_scorecard if parent_rpcs.respond_to? :get_qa_scorecard
+                  @get_qa_scorecard = ::Gapic::Config::Method.new get_qa_scorecard_config
+                  update_qa_scorecard_config = parent_rpcs.update_qa_scorecard if parent_rpcs.respond_to? :update_qa_scorecard
+                  @update_qa_scorecard = ::Gapic::Config::Method.new update_qa_scorecard_config
+                  delete_qa_scorecard_config = parent_rpcs.delete_qa_scorecard if parent_rpcs.respond_to? :delete_qa_scorecard
+                  @delete_qa_scorecard = ::Gapic::Config::Method.new delete_qa_scorecard_config
+                  list_qa_scorecards_config = parent_rpcs.list_qa_scorecards if parent_rpcs.respond_to? :list_qa_scorecards
+                  @list_qa_scorecards = ::Gapic::Config::Method.new list_qa_scorecards_config
+                  create_qa_scorecard_revision_config = parent_rpcs.create_qa_scorecard_revision if parent_rpcs.respond_to? :create_qa_scorecard_revision
+                  @create_qa_scorecard_revision = ::Gapic::Config::Method.new create_qa_scorecard_revision_config
+                  get_qa_scorecard_revision_config = parent_rpcs.get_qa_scorecard_revision if parent_rpcs.respond_to? :get_qa_scorecard_revision
+                  @get_qa_scorecard_revision = ::Gapic::Config::Method.new get_qa_scorecard_revision_config
+                  tune_qa_scorecard_revision_config = parent_rpcs.tune_qa_scorecard_revision if parent_rpcs.respond_to? :tune_qa_scorecard_revision
+                  @tune_qa_scorecard_revision = ::Gapic::Config::Method.new tune_qa_scorecard_revision_config
+                  deploy_qa_scorecard_revision_config = parent_rpcs.deploy_qa_scorecard_revision if parent_rpcs.respond_to? :deploy_qa_scorecard_revision
+                  @deploy_qa_scorecard_revision = ::Gapic::Config::Method.new deploy_qa_scorecard_revision_config
+                  undeploy_qa_scorecard_revision_config = parent_rpcs.undeploy_qa_scorecard_revision if parent_rpcs.respond_to? :undeploy_qa_scorecard_revision
+                  @undeploy_qa_scorecard_revision = ::Gapic::Config::Method.new undeploy_qa_scorecard_revision_config
+                  delete_qa_scorecard_revision_config = parent_rpcs.delete_qa_scorecard_revision if parent_rpcs.respond_to? :delete_qa_scorecard_revision
+                  @delete_qa_scorecard_revision = ::Gapic::Config::Method.new delete_qa_scorecard_revision_config
+                  list_qa_scorecard_revisions_config = parent_rpcs.list_qa_scorecard_revisions if parent_rpcs.respond_to? :list_qa_scorecard_revisions
+                  @list_qa_scorecard_revisions = ::Gapic::Config::Method.new list_qa_scorecard_revisions_config
+                  create_feedback_label_config = parent_rpcs.create_feedback_label if parent_rpcs.respond_to? :create_feedback_label
+                  @create_feedback_label = ::Gapic::Config::Method.new create_feedback_label_config
+                  list_feedback_labels_config = parent_rpcs.list_feedback_labels if parent_rpcs.respond_to? :list_feedback_labels
+                  @list_feedback_labels = ::Gapic::Config::Method.new list_feedback_labels_config
+                  get_feedback_label_config = parent_rpcs.get_feedback_label if parent_rpcs.respond_to? :get_feedback_label
+                  @get_feedback_label = ::Gapic::Config::Method.new get_feedback_label_config
+                  update_feedback_label_config = parent_rpcs.update_feedback_label if parent_rpcs.respond_to? :update_feedback_label
+                  @update_feedback_label = ::Gapic::Config::Method.new update_feedback_label_config
+                  delete_feedback_label_config = parent_rpcs.delete_feedback_label if parent_rpcs.respond_to? :delete_feedback_label
+                  @delete_feedback_label = ::Gapic::Config::Method.new delete_feedback_label_config
+                  list_all_feedback_labels_config = parent_rpcs.list_all_feedback_labels if parent_rpcs.respond_to? :list_all_feedback_labels
+                  @list_all_feedback_labels = ::Gapic::Config::Method.new list_all_feedback_labels_config
+                  bulk_upload_feedback_labels_config = parent_rpcs.bulk_upload_feedback_labels if parent_rpcs.respond_to? :bulk_upload_feedback_labels
+                  @bulk_upload_feedback_labels = ::Gapic::Config::Method.new bulk_upload_feedback_labels_config
+                  bulk_download_feedback_labels_config = parent_rpcs.bulk_download_feedback_labels if parent_rpcs.respond_to? :bulk_download_feedback_labels
+                  @bulk_download_feedback_labels = ::Gapic::Config::Method.new bulk_download_feedback_labels_config
 
                   yield self if block_given?
                 end