google-cloud-contact_center_insights-v1 1.0.1 → 1.1.0

data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb

@@ -10,7 +10,7 @@ require 'google/protobuf/duration_pb'
 require 'google/protobuf/timestamp_pb'
 
 
-descriptor_data = "\n5google/cloud/contactcenterinsights/v1/resources.proto\x12%google.cloud.contactcenterinsights.v1\x1a\x1fgoogle/api/field_behavior.proto\x1a\x19google/api/resource.proto\x1a\x1egoogle/protobuf/duration.proto\x1a\x1fgoogle/protobuf/timestamp.proto\"\xbc\x17\n\x0c\x43onversation\x12Y\n\rcall_metadata\x18\x07 \x01(\x0b\x32@.google.cloud.contactcenterinsights.v1.Conversation.CallMetadataH\x00\x12\x31\n\x0b\x65xpire_time\x18\x0f \x01(\x0b\x32\x1a.google.protobuf.TimestampH\x01\x12-\n\x03ttl\x18\x10 \x01(\x0b\x32\x19.google.protobuf.DurationB\x03\xe0\x41\x04H\x01\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12R\n\x0b\x64\x61ta_source\x18\x02 \x01(\x0b\x32=.google.cloud.contactcenterinsights.v1.ConversationDataSource\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12.\n\nstart_time\x18\x11 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12\x15\n\rlanguage_code\x18\x0e \x01(\t\x12\x10\n\x08\x61gent_id\x18\x05 \x01(\t\x12O\n\x06labels\x18\x06 \x03(\x0b\x32?.google.cloud.contactcenterinsights.v1.Conversation.LabelsEntry\x12]\n\x10quality_metadata\x18\x18 \x01(\x0b\x32\x43.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata\x12W\n\ntranscript\x18\x08 \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.Conversation.TranscriptB\x03\xe0\x41\x03\x12O\n\x06medium\x18\t \x01(\x0e\x32:.google.cloud.contactcenterinsights.v1.Conversation.MediumB\x03\xe0\x41\x05\x12\x30\n\x08\x64uration\x18\n \x01(\x0b\x32\x19.google.protobuf.DurationB\x03\xe0\x41\x03\x12\x17\n\nturn_count\x18\x0b \x01(\x05\x42\x03\xe0\x41\x03\x12M\n\x0flatest_analysis\x18\x0c \x01(\x0b\x32/.google.cloud.contactcenterinsights.v1.AnalysisB\x03\xe0\x41\x03\x12k\n\x0elatest_summary\x18\x14 \x01(\x0b\x32N.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataB\x03\xe0\x41\x03\x12Z\n\x13runtime_annotations\x18\r \x03(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.RuntimeAnnotationB\x03\xe0\x41\x03\x12k\n\x12\x64ialogflow_intents\x18\x12 \x03(\x0b\x32J.google.cloud.contactcenterinsights.v1.Conversation.DialogflowIntentsEntryB\x03\xe0\x41\x03\x12\x1a\n\x12obfuscated_user_id\x18\x15 \x01(\t\x1a?\n\x0c\x43\x61llMetadata\x12\x18\n\x10\x63ustomer_channel\x18\x01 \x01(\x05\x12\x15\n\ragent_channel\x18\x02 \x01(\x05\x1a\xbc\x02\n\x0fQualityMetadata\x12$\n\x1c\x63ustomer_satisfaction_rating\x18\x01 \x01(\x05\x12\x30\n\rwait_duration\x18\x02 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x11\n\tmenu_path\x18\x03 \x01(\t\x12\x61\n\nagent_info\x18\x04 \x03(\x0b\x32M.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo\x1a[\n\tAgentInfo\x12\x10\n\x08\x61gent_id\x18\x01 \x01(\t\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x0c\n\x04team\x18\x03 \x01(\t\x12\x18\n\x10\x64isposition_code\x18\x04 \x01(\t\x1a\x86\x07\n\nTranscript\x12m\n\x13transcript_segments\x18\x01 \x03(\x0b\x32P.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment\x1a\x88\x06\n\x11TranscriptSegment\x12\x30\n\x0cmessage_time\x18\x06 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12\x0c\n\x04text\x18\x01 \x01(\t\x12\x12\n\nconfidence\x18\x02 \x01(\x02\x12h\n\x05words\x18\x03 \x03(\x0b\x32Y.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo\x12\x15\n\rlanguage_code\x18\x04 \x01(\t\x12\x13\n\x0b\x63hannel_tag\x18\x05 \x01(\x05\x12[\n\x13segment_participant\x18\t \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.ConversationParticipant\x12\x8f\x01\n\x1b\x64ialogflow_segment_metadata\x18\n \x01(\x0b\x32j.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata\x12G\n\tsentiment\x18\x0b \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\x1a\x8c\x01\n\x08WordInfo\x12/\n\x0cstart_offset\x18\x01 \x01(\x0b\x32\x19.google.protobuf.Duration\x12-\n\nend_offset\x18\x02 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x0c\n\x04word\x18\x03 \x01(\t\x12\x12\n\nconfidence\x18\x04 \x01(\x02\x1a\x42\n\x19\x44ialogflowSegmentMetadata\x12%\n\x1dsmart_reply_allowlist_covered\x18\x01 \x01(\x08\x1a-\n\x0bLabelsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\x1aq\n\x16\x44ialogflowIntentsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\x46\n\x05value\x18\x02 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.DialogflowIntent:\x02\x38\x01\":\n\x06Medium\x12\x16\n\x12MEDIUM_UNSPECIFIED\x10\x00\x12\x0e\n\nPHONE_CALL\x10\x01\x12\x08\n\x04\x43HAT\x10\x02:|\xea\x41y\n1contactcenterinsights.googleapis.com/Conversation\x12\x44projects/{project}/locations/{location}/conversations/{conversation}B\n\n\x08metadataB\x0c\n\nexpiration\"\xc5\x03\n\x08\x41nalysis\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x35\n\x0crequest_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12S\n\x0f\x61nalysis_result\x18\x07 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.AnalysisResultB\x03\xe0\x41\x03\x12T\n\x12\x61nnotator_selector\x18\x08 \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.AnnotatorSelector:\x8d\x01\xea\x41\x89\x01\n-contactcenterinsights.googleapis.com/Analysis\x12Xprojects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}\"\xc0\x01\n\x16\x43onversationDataSource\x12\x46\n\ngcs_source\x18\x01 \x01(\x0b\x32\x30.google.cloud.contactcenterinsights.v1.GcsSourceH\x00\x12T\n\x11\x64ialogflow_source\x18\x03 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.DialogflowSourceH\x00\x42\x08\n\x06source\";\n\tGcsSource\x12\x11\n\taudio_uri\x18\x01 \x01(\t\x12\x1b\n\x0etranscript_uri\x18\x02 \x01(\tB\x03\xe0\x41\x05\"K\n\x10\x44ialogflowSource\x12$\n\x17\x64ialogflow_conversation\x18\x01 \x01(\tB\x03\xe0\x41\x03\x12\x11\n\taudio_uri\x18\x03 \x01(\t\"\xc6\x08\n\x0e\x41nalysisResult\x12l\n\x16\x63\x61ll_analysis_metadata\x18\x02 \x01(\x0b\x32J.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadataH\x00\x12,\n\x08\x65nd_time\x18\x01 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x1a\x8b\x07\n\x14\x43\x61llAnalysisMetadata\x12J\n\x0b\x61nnotations\x18\x02 \x03(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.CallAnnotation\x12j\n\x08\x65ntities\x18\x03 \x03(\x0b\x32X.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.EntitiesEntry\x12U\n\nsentiments\x18\x04 \x03(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment\x12h\n\x07intents\x18\x06 \x03(\x0b\x32W.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.IntentsEntry\x12w\n\x0fphrase_matchers\x18\x07 \x03(\x0b\x32^.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.PhraseMatchersEntry\x12S\n\x12issue_model_result\x18\x08 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.IssueModelResult\x1a^\n\rEntitiesEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12<\n\x05value\x18\x02 \x01(\x0b\x32-.google.cloud.contactcenterinsights.v1.Entity:\x02\x38\x01\x1a]\n\x0cIntentsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12<\n\x05value\x18\x02 \x01(\x0b\x32-.google.cloud.contactcenterinsights.v1.Intent:\x02\x38\x01\x1am\n\x13PhraseMatchersEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\x45\n\x05value\x18\x02 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.PhraseMatchData:\x02\x38\x01\x42\n\n\x08metadata\"\xa5\x01\n\x10IssueModelResult\x12I\n\x0bissue_model\x18\x01 \x01(\tB4\xfa\x41\x31\n/contactcenterinsights.googleapis.com/IssueModel\x12\x46\n\x06issues\x18\x02 \x03(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.IssueAssignment\"\x7f\n\x1a\x43onversationLevelSentiment\x12\x13\n\x0b\x63hannel_tag\x18\x01 \x01(\x05\x12L\n\x0esentiment_data\x18\x02 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\"J\n\x0fIssueAssignment\x12\r\n\x05issue\x18\x01 \x01(\t\x12\r\n\x05score\x18\x02 \x01(\x01\x12\x19\n\x0c\x64isplay_name\x18\x03 \x01(\tB\x03\xe0\x41\x05\"\xf5\x06\n\x0e\x43\x61llAnnotation\x12T\n\x11interruption_data\x18\n \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.InterruptionDataH\x00\x12N\n\x0esentiment_data\x18\x0b \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentDataH\x00\x12J\n\x0csilence_data\x18\x0c \x01(\x0b\x32\x32.google.cloud.contactcenterinsights.v1.SilenceDataH\x00\x12\x44\n\thold_data\x18\r \x01(\x0b\x32/.google.cloud.contactcenterinsights.v1.HoldDataH\x00\x12W\n\x13\x65ntity_mention_data\x18\x0f \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.EntityMentionDataH\x00\x12S\n\x11intent_match_data\x18\x10 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.IntentMatchDataH\x00\x12S\n\x11phrase_match_data\x18\x11 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.PhraseMatchDataH\x00\x12Q\n\x10issue_match_data\x18\x12 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.IssueMatchDataH\x00\x12\x13\n\x0b\x63hannel_tag\x18\x01 \x01(\x05\x12\\\n\x19\x61nnotation_start_boundary\x18\x04 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12Z\n\x17\x61nnotation_end_boundary\x18\x05 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundaryB\x06\n\x04\x64\x61ta\"Y\n\x12\x41nnotationBoundary\x12\x14\n\nword_index\x18\x03 \x01(\x05H\x00\x12\x18\n\x10transcript_index\x18\x01 \x01(\x05\x42\x13\n\x11\x64\x65tailed_boundary\"\x80\x04\n\x06\x45ntity\x12\x14\n\x0c\x64isplay_name\x18\x01 \x01(\t\x12@\n\x04type\x18\x02 \x01(\x0e\x32\x32.google.cloud.contactcenterinsights.v1.Entity.Type\x12M\n\x08metadata\x18\x03 \x03(\x0b\x32;.google.cloud.contactcenterinsights.v1.Entity.MetadataEntry\x12\x10\n\x08salience\x18\x04 \x01(\x02\x12G\n\tsentiment\x18\x05 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xc2\x01\n\x04Type\x12\x14\n\x10TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06PERSON\x10\x01\x12\x0c\n\x08LOCATION\x10\x02\x12\x10\n\x0cORGANIZATION\x10\x03\x12\t\n\x05\x45VENT\x10\x04\x12\x0f\n\x0bWORK_OF_ART\x10\x05\x12\x11\n\rCONSUMER_GOOD\x10\x06\x12\t\n\x05OTHER\x10\x07\x12\x10\n\x0cPHONE_NUMBER\x10\t\x12\x0b\n\x07\x41\x44\x44RESS\x10\n\x12\x08\n\x04\x44\x41TE\x10\x0b\x12\n\n\x06NUMBER\x10\x0c\x12\t\n\x05PRICE\x10\r\"*\n\x06Intent\x12\n\n\x02id\x18\x01 \x01(\t\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\"?\n\x0fPhraseMatchData\x12\x16\n\x0ephrase_matcher\x18\x01 \x01(\t\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\"(\n\x10\x44ialogflowIntent\x12\x14\n\x0c\x64isplay_name\x18\x01 \x01(\t\"\x12\n\x10InterruptionData\"\r\n\x0bSilenceData\"\n\n\x08HoldData\"\x8f\x02\n\x11\x45ntityMentionData\x12\x18\n\x10\x65ntity_unique_id\x18\x01 \x01(\t\x12R\n\x04type\x18\x02 \x01(\x0e\x32\x44.google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType\x12G\n\tsentiment\x18\x03 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\"C\n\x0bMentionType\x12\x1c\n\x18MENTION_TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06PROPER\x10\x01\x12\n\n\x06\x43OMMON\x10\x02\"+\n\x0fIntentMatchData\x12\x18\n\x10intent_unique_id\x18\x01 \x01(\t\"1\n\rSentimentData\x12\x11\n\tmagnitude\x18\x01 \x01(\x02\x12\r\n\x05score\x18\x02 \x01(\x02\"b\n\x0eIssueMatchData\x12P\n\x10issue_assignment\x18\x01 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.IssueAssignment\"\xf2\x07\n\nIssueModel\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x18\n\x0bissue_count\x18\x08 \x01(\x03\x42\x03\xe0\x41\x03\x12K\n\x05state\x18\x05 \x01(\x0e\x32\x37.google.cloud.contactcenterinsights.v1.IssueModel.StateB\x03\xe0\x41\x03\x12\\\n\x11input_data_config\x18\x06 \x01(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig\x12[\n\x0etraining_stats\x18\x07 \x01(\x0b\x32;.google.cloud.contactcenterinsights.v1.IssueModelLabelStatsB\x06\xe0\x41\x03\xe0\x41\x05\x12O\n\nmodel_type\x18\t \x01(\x0e\x32;.google.cloud.contactcenterinsights.v1.IssueModel.ModelType\x12\x15\n\rlanguage_code\x18\n \x01(\t\x1a\x9c\x01\n\x0fInputDataConfig\x12N\n\x06medium\x18\x01 \x01(\x0e\x32:.google.cloud.contactcenterinsights.v1.Conversation.MediumB\x02\x18\x01\x12)\n\x1ctraining_conversations_count\x18\x02 \x01(\x03\x42\x03\xe0\x41\x03\x12\x0e\n\x06\x66ilter\x18\x03 \x01(\t\"j\n\x05State\x12\x15\n\x11STATE_UNSPECIFIED\x10\x00\x12\x0e\n\nUNDEPLOYED\x10\x01\x12\r\n\tDEPLOYING\x10\x02\x12\x0c\n\x08\x44\x45PLOYED\x10\x03\x12\x0f\n\x0bUNDEPLOYING\x10\x04\x12\x0c\n\x08\x44\x45LETING\x10\x05\"A\n\tModelType\x12\x1a\n\x16MODEL_TYPE_UNSPECIFIED\x10\x00\x12\x0b\n\x07TYPE_V1\x10\x01\x12\x0b\n\x07TYPE_V2\x10\x02:w\xea\x41t\n/contactcenterinsights.googleapis.com/IssueModel\x12\x41projects/{project}/locations/{location}/issueModels/{issue_model}\"\xc0\x02\n\x05Issue\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x1e\n\x11sample_utterances\x18\x06 \x03(\tB\x03\xe0\x41\x03:\x81\x01\xea\x41~\n*contactcenterinsights.googleapis.com/Issue\x12Pprojects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}\"\x9b\x03\n\x14IssueModelLabelStats\x12$\n\x1c\x61nalyzed_conversations_count\x18\x01 \x01(\x03\x12(\n unclassified_conversations_count\x18\x02 \x01(\x03\x12`\n\x0bissue_stats\x18\x03 \x03(\x0b\x32K.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStatsEntry\x1aV\n\nIssueStats\x12\r\n\x05issue\x18\x01 \x01(\t\x12#\n\x1blabeled_conversations_count\x18\x02 \x01(\x03\x12\x14\n\x0c\x64isplay_name\x18\x03 \x01(\t\x1ay\n\x0fIssueStatsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12U\n\x05value\x18\x02 \x01(\x0b\x32\x46.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats:\x02\x38\x01\"\x93\x06\n\rPhraseMatcher\x12\x0c\n\x04name\x18\x01 \x01(\t\x12\x1b\n\x0brevision_id\x18\x02 \x01(\tB\x06\xe0\x41\x05\xe0\x41\x03\x12\x13\n\x0bversion_tag\x18\x03 \x01(\t\x12=\n\x14revision_create_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x14\n\x0c\x64isplay_name\x18\x05 \x01(\t\x12Y\n\x04type\x18\x06 \x01(\x0e\x32\x46.google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherTypeB\x03\xe0\x41\x02\x12\x0e\n\x06\x61\x63tive\x18\x07 \x01(\x08\x12]\n\x18phrase_match_rule_groups\x18\x08 \x03(\x0b\x32;.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup\x12?\n\x16\x61\x63tivation_update_time\x18\t \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12W\n\nrole_match\x18\n \x01(\x0e\x32\x43.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role\x12\x34\n\x0bupdate_time\x18\x0b \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\"P\n\x11PhraseMatcherType\x12#\n\x1fPHRASE_MATCHER_TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06\x41LL_OF\x10\x01\x12\n\n\x06\x41NY_OF\x10\x02:\x80\x01\xea\x41}\n2contactcenterinsights.googleapis.com/PhraseMatcher\x12Gprojects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}\"\xb5\x02\n\x14PhraseMatchRuleGroup\x12g\n\x04type\x18\x01 \x01(\x0e\x32T.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupTypeB\x03\xe0\x41\x02\x12R\n\x12phrase_match_rules\x18\x02 \x03(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.PhraseMatchRule\"`\n\x18PhraseMatchRuleGroupType\x12,\n(PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06\x41LL_OF\x10\x01\x12\n\n\x06\x41NY_OF\x10\x02\"\x84\x01\n\x0fPhraseMatchRule\x12\x12\n\x05query\x18\x01 \x01(\tB\x03\xe0\x41\x02\x12\x0f\n\x07negated\x18\x02 \x01(\x08\x12L\n\x06\x63onfig\x18\x03 \x01(\x0b\x32<.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig\"x\n\x15PhraseMatchRuleConfig\x12U\n\x12\x65xact_match_config\x18\x01 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.ExactMatchConfigH\x00\x42\x08\n\x06\x63onfig\"*\n\x10\x45xactMatchConfig\x12\x16\n\x0e\x63\x61se_sensitive\x18\x01 \x01(\x08\"\xbc\x07\n\x08Settings\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x34\n\x0b\x63reate_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x15\n\rlanguage_code\x18\x04 \x01(\t\x12\x33\n\x10\x63onversation_ttl\x18\x05 \x01(\x0b\x32\x19.google.protobuf.Duration\x12u\n\x1cpubsub_notification_settings\x18\x06 \x03(\x0b\x32O.google.cloud.contactcenterinsights.v1.Settings.PubsubNotificationSettingsEntry\x12W\n\x0f\x61nalysis_config\x18\x07 \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig\x12P\n\x10redaction_config\x18\n \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.RedactionConfig\x12O\n\rspeech_config\x18\x0b \x01(\x0b\x32\x33.google.cloud.contactcenterinsights.v1.SpeechConfigB\x03\xe0\x41\x01\x1a\xc8\x01\n\x0e\x41nalysisConfig\x12/\n\'runtime_integration_analysis_percentage\x18\x01 \x01(\x01\x12/\n\'upload_conversation_analysis_percentage\x18\x06 \x01(\x01\x12T\n\x12\x61nnotator_selector\x18\x05 \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.AnnotatorSelector\x1a\x41\n\x1fPubsubNotificationSettingsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01:d\xea\x41\x61\n-contactcenterinsights.googleapis.com/Settings\x12\x30projects/{project}/locations/{location}/settings\"H\n\x0fRedactionConfig\x12\x1b\n\x13\x64\x65identify_template\x18\x01 \x01(\t\x12\x18\n\x10inspect_template\x18\x02 \x01(\t\"P\n\x0cSpeechConfig\x12@\n\x11speech_recognizer\x18\x01 \x01(\tB%\xfa\x41\"\n speech.googleapis.com/Recognizer\"\x99\x07\n\x11RuntimeAnnotation\x12Z\n\x12\x61rticle_suggestion\x18\x06 \x01(\x0b\x32<.google.cloud.contactcenterinsights.v1.ArticleSuggestionDataH\x00\x12J\n\nfaq_answer\x18\x07 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.FaqAnswerDataH\x00\x12L\n\x0bsmart_reply\x18\x08 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.SmartReplyDataH\x00\x12\x65\n\x18smart_compose_suggestion\x18\t \x01(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionDataH\x00\x12\x62\n\x16\x64ialogflow_interaction\x18\n \x01(\x0b\x32@.google.cloud.contactcenterinsights.v1.DialogflowInteractionDataH\x00\x12\x7f\n%conversation_summarization_suggestion\x18\x0c \x01(\x0b\x32N.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataH\x00\x12\x15\n\rannotation_id\x18\x01 \x01(\t\x12/\n\x0b\x63reate_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12Q\n\x0estart_boundary\x18\x03 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12O\n\x0c\x65nd_boundary\x18\x04 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12N\n\x0f\x61nswer_feedback\x18\x05 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.AnswerFeedbackB\x06\n\x04\x64\x61ta\"\x89\x02\n\x0e\x41nswerFeedback\x12\x61\n\x11\x63orrectness_level\x18\x01 \x01(\x0e\x32\x46.google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel\x12\x0f\n\x07\x63licked\x18\x02 \x01(\x08\x12\x11\n\tdisplayed\x18\x03 \x01(\x08\"p\n\x10\x43orrectnessLevel\x12!\n\x1d\x43ORRECTNESS_LEVEL_UNSPECIFIED\x10\x00\x12\x0f\n\x0bNOT_CORRECT\x10\x01\x12\x15\n\x11PARTIALLY_CORRECT\x10\x02\x12\x11\n\rFULLY_CORRECT\x10\x03\"\x82\x02\n\x15\x41rticleSuggestionData\x12\r\n\x05title\x18\x01 \x01(\t\x12\x0b\n\x03uri\x18\x02 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x03 \x01(\x02\x12\\\n\x08metadata\x18\x04 \x03(\x0b\x32J.google.cloud.contactcenterinsights.v1.ArticleSuggestionData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x05 \x01(\t\x12\x0e\n\x06source\x18\x06 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xf8\x01\n\rFaqAnswerData\x12\x0e\n\x06\x61nswer\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x02\x12\x10\n\x08question\x18\x03 \x01(\t\x12T\n\x08metadata\x18\x04 \x03(\x0b\x32\x42.google.cloud.contactcenterinsights.v1.FaqAnswerData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x05 \x01(\t\x12\x0e\n\x06source\x18\x06 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xd7\x01\n\x0eSmartReplyData\x12\r\n\x05reply\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x01\x12U\n\x08metadata\x18\x03 \x03(\x0b\x32\x43.google.cloud.contactcenterinsights.v1.SmartReplyData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x04 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xf4\x01\n\x1aSmartComposeSuggestionData\x12\x12\n\nsuggestion\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x01\x12\x61\n\x08metadata\x18\x03 \x03(\x0b\x32O.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x04 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"M\n\x19\x44ialogflowInteractionData\x12\x1c\n\x14\x64ialogflow_intent_id\x18\x01 \x01(\t\x12\x12\n\nconfidence\x18\x02 \x01(\x02\"\xcd\x03\n\'ConversationSummarizationSuggestionData\x12\x0c\n\x04text\x18\x01 \x01(\t\x12w\n\rtext_sections\x18\x05 \x03(\x0b\x32`.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.TextSectionsEntry\x12\x12\n\nconfidence\x18\x02 \x01(\x02\x12n\n\x08metadata\x18\x03 \x03(\x0b\x32\\.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.MetadataEntry\x12\x15\n\ranswer_record\x18\x04 \x01(\t\x12\x1a\n\x12\x63onversation_model\x18\x06 \x01(\t\x1a\x33\n\x11TextSectionsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\x8b\x03\n\x17\x43onversationParticipant\x12Q\n\x1b\x64ialogflow_participant_name\x18\x05 \x01(\tB*\xfa\x41\'\n%dialogflow.googleapis.com/ParticipantH\x00\x12\x11\n\x07user_id\x18\x06 \x01(\tH\x00\x12\"\n\x16\x64ialogflow_participant\x18\x01 \x01(\tB\x02\x18\x01\x12#\n\x1bobfuscated_external_user_id\x18\x03 \x01(\t\x12Q\n\x04role\x18\x02 \x01(\x0e\x32\x43.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role\"_\n\x04Role\x12\x14\n\x10ROLE_UNSPECIFIED\x10\x00\x12\x0f\n\x0bHUMAN_AGENT\x10\x01\x12\x13\n\x0f\x41UTOMATED_AGENT\x10\x02\x12\x0c\n\x08\x45ND_USER\x10\x03\x12\r\n\tANY_AGENT\x10\x04\x42\r\n\x0bparticipant\"\x90\x02\n\x04View\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\r\n\x05value\x18\x05 \x01(\t:d\xea\x41\x61\n)contactcenterinsights.googleapis.com/View\x12\x34projects/{project}/locations/{location}/views/{view}\"\xf6\x06\n\x11\x41nnotatorSelector\x12\"\n\x1arun_interruption_annotator\x18\x01 \x01(\x08\x12\x1d\n\x15run_silence_annotator\x18\x02 \x01(\x08\x12$\n\x1crun_phrase_matcher_annotator\x18\x03 \x01(\x08\x12P\n\x0fphrase_matchers\x18\x04 \x03(\tB7\xfa\x41\x34\n2contactcenterinsights.googleapis.com/PhraseMatcher\x12\x1f\n\x17run_sentiment_annotator\x18\x05 \x01(\x08\x12\x1c\n\x14run_entity_annotator\x18\x06 \x01(\x08\x12\x1c\n\x14run_intent_annotator\x18\x07 \x01(\x08\x12!\n\x19run_issue_model_annotator\x18\x08 \x01(\x08\x12J\n\x0cissue_models\x18\n \x03(\tB4\xfa\x41\x31\n/contactcenterinsights.googleapis.com/IssueModel\x12#\n\x1brun_summarization_annotator\x18\t \x01(\x08\x12j\n\x14summarization_config\x18\x0b \x01(\x0b\x32L.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig\x1a\xc8\x02\n\x13SummarizationConfig\x12R\n\x14\x63onversation_profile\x18\x01 \x01(\tB2\xfa\x41/\n-dialogflow.googleapis.com/ConversationProfileH\x00\x12~\n\x13summarization_model\x18\x02 \x01(\x0e\x32_.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModelH\x00\"M\n\x12SummarizationModel\x12#\n\x1fSUMMARIZATION_MODEL_UNSPECIFIED\x10\x00\x12\x12\n\x0e\x42\x41SELINE_MODEL\x10\x01\x42\x0e\n\x0cmodel_sourceB\xe0\x05\n)com.google.cloud.contactcenterinsights.v1B\x0eResourcesProtoP\x01Z_cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb;contactcenterinsightspb\xaa\x02%Google.Cloud.ContactCenterInsights.V1\xca\x02%Google\\Cloud\\ContactCenterInsights\\V1\xea\x02(Google::Cloud::ContactCenterInsights::V1\xea\x41\x84\x01\n-dialogflow.googleapis.com/ConversationProfile\x12Sprojects/{project}/locations/{location}/conversationProfiles/{conversation_profile}\xea\x41\xd4\x01\n%dialogflow.googleapis.com/Participant\x12Jprojects/{project}/conversations/{conversation}/participants/{participant}\x12_projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}\xea\x41\x64\n speech.googleapis.com/Recognizer\x12@projects/{project}/locations/{location}/recognizers/{recognizer}b\x06proto3"
+descriptor_data = "\n5google/cloud/contactcenterinsights/v1/resources.proto\x12%google.cloud.contactcenterinsights.v1\x1a\x1fgoogle/api/field_behavior.proto\x1a\x19google/api/resource.proto\x1a\x1egoogle/protobuf/duration.proto\x1a\x1fgoogle/protobuf/timestamp.proto\"\xd8\x17\n\x0c\x43onversation\x12Y\n\rcall_metadata\x18\x07 \x01(\x0b\x32@.google.cloud.contactcenterinsights.v1.Conversation.CallMetadataH\x00\x12\x31\n\x0b\x65xpire_time\x18\x0f \x01(\x0b\x32\x1a.google.protobuf.TimestampH\x01\x12-\n\x03ttl\x18\x10 \x01(\x0b\x32\x19.google.protobuf.DurationB\x03\xe0\x41\x04H\x01\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12R\n\x0b\x64\x61ta_source\x18\x02 \x01(\x0b\x32=.google.cloud.contactcenterinsights.v1.ConversationDataSource\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12.\n\nstart_time\x18\x11 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12\x15\n\rlanguage_code\x18\x0e \x01(\t\x12\x10\n\x08\x61gent_id\x18\x05 \x01(\t\x12O\n\x06labels\x18\x06 \x03(\x0b\x32?.google.cloud.contactcenterinsights.v1.Conversation.LabelsEntry\x12]\n\x10quality_metadata\x18\x18 \x01(\x0b\x32\x43.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata\x12\x1a\n\rmetadata_json\x18\x19 \x01(\tB\x03\xe0\x41\x04\x12W\n\ntranscript\x18\x08 \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.Conversation.TranscriptB\x03\xe0\x41\x03\x12O\n\x06medium\x18\t \x01(\x0e\x32:.google.cloud.contactcenterinsights.v1.Conversation.MediumB\x03\xe0\x41\x05\x12\x30\n\x08\x64uration\x18\n \x01(\x0b\x32\x19.google.protobuf.DurationB\x03\xe0\x41\x03\x12\x17\n\nturn_count\x18\x0b \x01(\x05\x42\x03\xe0\x41\x03\x12M\n\x0flatest_analysis\x18\x0c \x01(\x0b\x32/.google.cloud.contactcenterinsights.v1.AnalysisB\x03\xe0\x41\x03\x12k\n\x0elatest_summary\x18\x14 \x01(\x0b\x32N.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataB\x03\xe0\x41\x03\x12Z\n\x13runtime_annotations\x18\r \x03(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.RuntimeAnnotationB\x03\xe0\x41\x03\x12k\n\x12\x64ialogflow_intents\x18\x12 \x03(\x0b\x32J.google.cloud.contactcenterinsights.v1.Conversation.DialogflowIntentsEntryB\x03\xe0\x41\x03\x12\x1a\n\x12obfuscated_user_id\x18\x15 \x01(\t\x1a?\n\x0c\x43\x61llMetadata\x12\x18\n\x10\x63ustomer_channel\x18\x01 \x01(\x05\x12\x15\n\ragent_channel\x18\x02 \x01(\x05\x1a\xbc\x02\n\x0fQualityMetadata\x12$\n\x1c\x63ustomer_satisfaction_rating\x18\x01 \x01(\x05\x12\x30\n\rwait_duration\x18\x02 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x11\n\tmenu_path\x18\x03 \x01(\t\x12\x61\n\nagent_info\x18\x04 \x03(\x0b\x32M.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo\x1a[\n\tAgentInfo\x12\x10\n\x08\x61gent_id\x18\x01 \x01(\t\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x0c\n\x04team\x18\x03 \x01(\t\x12\x18\n\x10\x64isposition_code\x18\x04 \x01(\t\x1a\x86\x07\n\nTranscript\x12m\n\x13transcript_segments\x18\x01 \x03(\x0b\x32P.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment\x1a\x88\x06\n\x11TranscriptSegment\x12\x30\n\x0cmessage_time\x18\x06 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12\x0c\n\x04text\x18\x01 \x01(\t\x12\x12\n\nconfidence\x18\x02 \x01(\x02\x12h\n\x05words\x18\x03 \x03(\x0b\x32Y.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo\x12\x15\n\rlanguage_code\x18\x04 \x01(\t\x12\x13\n\x0b\x63hannel_tag\x18\x05 \x01(\x05\x12[\n\x13segment_participant\x18\t \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.ConversationParticipant\x12\x8f\x01\n\x1b\x64ialogflow_segment_metadata\x18\n \x01(\x0b\x32j.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata\x12G\n\tsentiment\x18\x0b \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\x1a\x8c\x01\n\x08WordInfo\x12/\n\x0cstart_offset\x18\x01 \x01(\x0b\x32\x19.google.protobuf.Duration\x12-\n\nend_offset\x18\x02 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x0c\n\x04word\x18\x03 \x01(\t\x12\x12\n\nconfidence\x18\x04 \x01(\x02\x1a\x42\n\x19\x44ialogflowSegmentMetadata\x12%\n\x1dsmart_reply_allowlist_covered\x18\x01 \x01(\x08\x1a-\n\x0bLabelsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\x1aq\n\x16\x44ialogflowIntentsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\x46\n\x05value\x18\x02 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.DialogflowIntent:\x02\x38\x01\":\n\x06Medium\x12\x16\n\x12MEDIUM_UNSPECIFIED\x10\x00\x12\x0e\n\nPHONE_CALL\x10\x01\x12\x08\n\x04\x43HAT\x10\x02:|\xea\x41y\n1contactcenterinsights.googleapis.com/Conversation\x12\x44projects/{project}/locations/{location}/conversations/{conversation}B\n\n\x08metadataB\x0c\n\nexpiration\"\xc5\x03\n\x08\x41nalysis\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x35\n\x0crequest_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12S\n\x0f\x61nalysis_result\x18\x07 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.AnalysisResultB\x03\xe0\x41\x03\x12T\n\x12\x61nnotator_selector\x18\x08 \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.AnnotatorSelector:\x8d\x01\xea\x41\x89\x01\n-contactcenterinsights.googleapis.com/Analysis\x12Xprojects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}\"\xc0\x01\n\x16\x43onversationDataSource\x12\x46\n\ngcs_source\x18\x01 \x01(\x0b\x32\x30.google.cloud.contactcenterinsights.v1.GcsSourceH\x00\x12T\n\x11\x64ialogflow_source\x18\x03 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.DialogflowSourceH\x00\x42\x08\n\x06source\";\n\tGcsSource\x12\x11\n\taudio_uri\x18\x01 \x01(\t\x12\x1b\n\x0etranscript_uri\x18\x02 \x01(\tB\x03\xe0\x41\x05\"K\n\x10\x44ialogflowSource\x12$\n\x17\x64ialogflow_conversation\x18\x01 \x01(\tB\x03\xe0\x41\x03\x12\x11\n\taudio_uri\x18\x03 \x01(\t\"\x98\t\n\x0e\x41nalysisResult\x12l\n\x16\x63\x61ll_analysis_metadata\x18\x02 \x01(\x0b\x32J.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadataH\x00\x12,\n\x08\x65nd_time\x18\x01 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x1a\xdd\x07\n\x14\x43\x61llAnalysisMetadata\x12J\n\x0b\x61nnotations\x18\x02 \x03(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.CallAnnotation\x12j\n\x08\x65ntities\x18\x03 \x03(\x0b\x32X.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.EntitiesEntry\x12U\n\nsentiments\x18\x04 \x03(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment\x12P\n\x07silence\x18\x0b \x01(\x0b\x32?.google.cloud.contactcenterinsights.v1.ConversationLevelSilence\x12h\n\x07intents\x18\x06 \x03(\x0b\x32W.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.IntentsEntry\x12w\n\x0fphrase_matchers\x18\x07 \x03(\x0b\x32^.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.PhraseMatchersEntry\x12S\n\x12issue_model_result\x18\x08 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.IssueModelResult\x1a^\n\rEntitiesEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12<\n\x05value\x18\x02 \x01(\x0b\x32-.google.cloud.contactcenterinsights.v1.Entity:\x02\x38\x01\x1a]\n\x0cIntentsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12<\n\x05value\x18\x02 \x01(\x0b\x32-.google.cloud.contactcenterinsights.v1.Intent:\x02\x38\x01\x1am\n\x13PhraseMatchersEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\x45\n\x05value\x18\x02 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.PhraseMatchData:\x02\x38\x01\x42\n\n\x08metadata\"\xa5\x01\n\x10IssueModelResult\x12I\n\x0bissue_model\x18\x01 \x01(\tB4\xfa\x41\x31\n/contactcenterinsights.googleapis.com/IssueModel\x12\x46\n\x06issues\x18\x02 \x03(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.IssueAssignment\"\x7f\n\x1a\x43onversationLevelSentiment\x12\x13\n\x0b\x63hannel_tag\x18\x01 \x01(\x05\x12L\n\x0esentiment_data\x18\x02 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\"k\n\x18\x43onversationLevelSilence\x12\x33\n\x10silence_duration\x18\x01 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x1a\n\x12silence_percentage\x18\x02 \x01(\x02\"J\n\x0fIssueAssignment\x12\r\n\x05issue\x18\x01 \x01(\t\x12\r\n\x05score\x18\x02 \x01(\x01\x12\x19\n\x0c\x64isplay_name\x18\x03 \x01(\tB\x03\xe0\x41\x05\"\xf5\x06\n\x0e\x43\x61llAnnotation\x12T\n\x11interruption_data\x18\n \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.InterruptionDataH\x00\x12N\n\x0esentiment_data\x18\x0b \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentDataH\x00\x12J\n\x0csilence_data\x18\x0c \x01(\x0b\x32\x32.google.cloud.contactcenterinsights.v1.SilenceDataH\x00\x12\x44\n\thold_data\x18\r \x01(\x0b\x32/.google.cloud.contactcenterinsights.v1.HoldDataH\x00\x12W\n\x13\x65ntity_mention_data\x18\x0f \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.EntityMentionDataH\x00\x12S\n\x11intent_match_data\x18\x10 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.IntentMatchDataH\x00\x12S\n\x11phrase_match_data\x18\x11 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.PhraseMatchDataH\x00\x12Q\n\x10issue_match_data\x18\x12 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.IssueMatchDataH\x00\x12\x13\n\x0b\x63hannel_tag\x18\x01 \x01(\x05\x12\\\n\x19\x61nnotation_start_boundary\x18\x04 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12Z\n\x17\x61nnotation_end_boundary\x18\x05 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundaryB\x06\n\x04\x64\x61ta\"Y\n\x12\x41nnotationBoundary\x12\x14\n\nword_index\x18\x03 \x01(\x05H\x00\x12\x18\n\x10transcript_index\x18\x01 \x01(\x05\x42\x13\n\x11\x64\x65tailed_boundary\"\x80\x04\n\x06\x45ntity\x12\x14\n\x0c\x64isplay_name\x18\x01 \x01(\t\x12@\n\x04type\x18\x02 \x01(\x0e\x32\x32.google.cloud.contactcenterinsights.v1.Entity.Type\x12M\n\x08metadata\x18\x03 \x03(\x0b\x32;.google.cloud.contactcenterinsights.v1.Entity.MetadataEntry\x12\x10\n\x08salience\x18\x04 \x01(\x02\x12G\n\tsentiment\x18\x05 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xc2\x01\n\x04Type\x12\x14\n\x10TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06PERSON\x10\x01\x12\x0c\n\x08LOCATION\x10\x02\x12\x10\n\x0cORGANIZATION\x10\x03\x12\t\n\x05\x45VENT\x10\x04\x12\x0f\n\x0bWORK_OF_ART\x10\x05\x12\x11\n\rCONSUMER_GOOD\x10\x06\x12\t\n\x05OTHER\x10\x07\x12\x10\n\x0cPHONE_NUMBER\x10\t\x12\x0b\n\x07\x41\x44\x44RESS\x10\n\x12\x08\n\x04\x44\x41TE\x10\x0b\x12\n\n\x06NUMBER\x10\x0c\x12\t\n\x05PRICE\x10\r\"*\n\x06Intent\x12\n\n\x02id\x18\x01 \x01(\t\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\"?\n\x0fPhraseMatchData\x12\x16\n\x0ephrase_matcher\x18\x01 \x01(\t\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\"(\n\x10\x44ialogflowIntent\x12\x14\n\x0c\x64isplay_name\x18\x01 \x01(\t\"\x12\n\x10InterruptionData\"\r\n\x0bSilenceData\"\n\n\x08HoldData\"\x8f\x02\n\x11\x45ntityMentionData\x12\x18\n\x10\x65ntity_unique_id\x18\x01 \x01(\t\x12R\n\x04type\x18\x02 \x01(\x0e\x32\x44.google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType\x12G\n\tsentiment\x18\x03 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\"C\n\x0bMentionType\x12\x1c\n\x18MENTION_TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06PROPER\x10\x01\x12\n\n\x06\x43OMMON\x10\x02\"+\n\x0fIntentMatchData\x12\x18\n\x10intent_unique_id\x18\x01 \x01(\t\"1\n\rSentimentData\x12\x11\n\tmagnitude\x18\x01 \x01(\x02\x12\r\n\x05score\x18\x02 \x01(\x02\"b\n\x0eIssueMatchData\x12P\n\x10issue_assignment\x18\x01 \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.IssueAssignment\"\xf2\x07\n\nIssueModel\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x18\n\x0bissue_count\x18\x08 \x01(\x03\x42\x03\xe0\x41\x03\x12K\n\x05state\x18\x05 \x01(\x0e\x32\x37.google.cloud.contactcenterinsights.v1.IssueModel.StateB\x03\xe0\x41\x03\x12\\\n\x11input_data_config\x18\x06 \x01(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig\x12[\n\x0etraining_stats\x18\x07 \x01(\x0b\x32;.google.cloud.contactcenterinsights.v1.IssueModelLabelStatsB\x06\xe0\x41\x03\xe0\x41\x05\x12O\n\nmodel_type\x18\t \x01(\x0e\x32;.google.cloud.contactcenterinsights.v1.IssueModel.ModelType\x12\x15\n\rlanguage_code\x18\n \x01(\t\x1a\x9c\x01\n\x0fInputDataConfig\x12N\n\x06medium\x18\x01 \x01(\x0e\x32:.google.cloud.contactcenterinsights.v1.Conversation.MediumB\x02\x18\x01\x12)\n\x1ctraining_conversations_count\x18\x02 \x01(\x03\x42\x03\xe0\x41\x03\x12\x0e\n\x06\x66ilter\x18\x03 \x01(\t\"j\n\x05State\x12\x15\n\x11STATE_UNSPECIFIED\x10\x00\x12\x0e\n\nUNDEPLOYED\x10\x01\x12\r\n\tDEPLOYING\x10\x02\x12\x0c\n\x08\x44\x45PLOYED\x10\x03\x12\x0f\n\x0bUNDEPLOYING\x10\x04\x12\x0c\n\x08\x44\x45LETING\x10\x05\"A\n\tModelType\x12\x1a\n\x16MODEL_TYPE_UNSPECIFIED\x10\x00\x12\x0b\n\x07TYPE_V1\x10\x01\x12\x0b\n\x07TYPE_V2\x10\x02:w\xea\x41t\n/contactcenterinsights.googleapis.com/IssueModel\x12\x41projects/{project}/locations/{location}/issueModels/{issue_model}\"\xdd\x02\n\x05Issue\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x1e\n\x11sample_utterances\x18\x06 \x03(\tB\x03\xe0\x41\x03\x12\x1b\n\x13\x64isplay_description\x18\x0e \x01(\t:\x81\x01\xea\x41~\n*contactcenterinsights.googleapis.com/Issue\x12Pprojects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}\"\x9b\x03\n\x14IssueModelLabelStats\x12$\n\x1c\x61nalyzed_conversations_count\x18\x01 \x01(\x03\x12(\n unclassified_conversations_count\x18\x02 \x01(\x03\x12`\n\x0bissue_stats\x18\x03 \x03(\x0b\x32K.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStatsEntry\x1aV\n\nIssueStats\x12\r\n\x05issue\x18\x01 \x01(\t\x12#\n\x1blabeled_conversations_count\x18\x02 \x01(\x03\x12\x14\n\x0c\x64isplay_name\x18\x03 \x01(\t\x1ay\n\x0fIssueStatsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12U\n\x05value\x18\x02 \x01(\x0b\x32\x46.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats:\x02\x38\x01\"\x93\x06\n\rPhraseMatcher\x12\x0c\n\x04name\x18\x01 \x01(\t\x12\x1b\n\x0brevision_id\x18\x02 \x01(\tB\x06\xe0\x41\x05\xe0\x41\x03\x12\x13\n\x0bversion_tag\x18\x03 \x01(\t\x12=\n\x14revision_create_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x14\n\x0c\x64isplay_name\x18\x05 \x01(\t\x12Y\n\x04type\x18\x06 \x01(\x0e\x32\x46.google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherTypeB\x03\xe0\x41\x02\x12\x0e\n\x06\x61\x63tive\x18\x07 \x01(\x08\x12]\n\x18phrase_match_rule_groups\x18\x08 \x03(\x0b\x32;.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup\x12?\n\x16\x61\x63tivation_update_time\x18\t \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12W\n\nrole_match\x18\n \x01(\x0e\x32\x43.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role\x12\x34\n\x0bupdate_time\x18\x0b \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\"P\n\x11PhraseMatcherType\x12#\n\x1fPHRASE_MATCHER_TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06\x41LL_OF\x10\x01\x12\n\n\x06\x41NY_OF\x10\x02:\x80\x01\xea\x41}\n2contactcenterinsights.googleapis.com/PhraseMatcher\x12Gprojects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}\"\xb5\x02\n\x14PhraseMatchRuleGroup\x12g\n\x04type\x18\x01 \x01(\x0e\x32T.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupTypeB\x03\xe0\x41\x02\x12R\n\x12phrase_match_rules\x18\x02 \x03(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.PhraseMatchRule\"`\n\x18PhraseMatchRuleGroupType\x12,\n(PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED\x10\x00\x12\n\n\x06\x41LL_OF\x10\x01\x12\n\n\x06\x41NY_OF\x10\x02\"\x84\x01\n\x0fPhraseMatchRule\x12\x12\n\x05query\x18\x01 \x01(\tB\x03\xe0\x41\x02\x12\x0f\n\x07negated\x18\x02 \x01(\x08\x12L\n\x06\x63onfig\x18\x03 \x01(\x0b\x32<.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig\"x\n\x15PhraseMatchRuleConfig\x12U\n\x12\x65xact_match_config\x18\x01 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.ExactMatchConfigH\x00\x42\x08\n\x06\x63onfig\"*\n\x10\x45xactMatchConfig\x12\x16\n\x0e\x63\x61se_sensitive\x18\x01 \x01(\x08\"\xbc\x07\n\x08Settings\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x34\n\x0b\x63reate_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x15\n\rlanguage_code\x18\x04 \x01(\t\x12\x33\n\x10\x63onversation_ttl\x18\x05 \x01(\x0b\x32\x19.google.protobuf.Duration\x12u\n\x1cpubsub_notification_settings\x18\x06 \x03(\x0b\x32O.google.cloud.contactcenterinsights.v1.Settings.PubsubNotificationSettingsEntry\x12W\n\x0f\x61nalysis_config\x18\x07 \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig\x12P\n\x10redaction_config\x18\n \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.RedactionConfig\x12O\n\rspeech_config\x18\x0b \x01(\x0b\x32\x33.google.cloud.contactcenterinsights.v1.SpeechConfigB\x03\xe0\x41\x01\x1a\xc8\x01\n\x0e\x41nalysisConfig\x12/\n\'runtime_integration_analysis_percentage\x18\x01 \x01(\x01\x12/\n\'upload_conversation_analysis_percentage\x18\x06 \x01(\x01\x12T\n\x12\x61nnotator_selector\x18\x05 \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.AnnotatorSelector\x1a\x41\n\x1fPubsubNotificationSettingsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01:d\xea\x41\x61\n-contactcenterinsights.googleapis.com/Settings\x12\x30projects/{project}/locations/{location}/settings\"\xab\x01\n\x0e\x45ncryptionSpec\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x07kms_key\x18\x02 \x01(\tB\x03\xe0\x41\x02:p\xea\x41m\n3contactcenterinsights.googleapis.com/EncryptionSpec\x12\x36projects/{project}/locations/{location}/encryptionSpec\"H\n\x0fRedactionConfig\x12\x1b\n\x13\x64\x65identify_template\x18\x01 \x01(\t\x12\x18\n\x10inspect_template\x18\x02 \x01(\t\"P\n\x0cSpeechConfig\x12@\n\x11speech_recognizer\x18\x01 \x01(\tB%\xfa\x41\"\n speech.googleapis.com/Recognizer\"\xdf\t\n\x11RuntimeAnnotation\x12Z\n\x12\x61rticle_suggestion\x18\x06 \x01(\x0b\x32<.google.cloud.contactcenterinsights.v1.ArticleSuggestionDataH\x00\x12J\n\nfaq_answer\x18\x07 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.FaqAnswerDataH\x00\x12L\n\x0bsmart_reply\x18\x08 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.SmartReplyDataH\x00\x12\x65\n\x18smart_compose_suggestion\x18\t \x01(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionDataH\x00\x12\x62\n\x16\x64ialogflow_interaction\x18\n \x01(\x0b\x32@.google.cloud.contactcenterinsights.v1.DialogflowInteractionDataH\x00\x12\x7f\n%conversation_summarization_suggestion\x18\x0c \x01(\x0b\x32N.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataH\x00\x12\x15\n\rannotation_id\x18\x01 \x01(\t\x12/\n\x0b\x63reate_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12Q\n\x0estart_boundary\x18\x03 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12O\n\x0c\x65nd_boundary\x18\x04 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12N\n\x0f\x61nswer_feedback\x18\x05 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.AnswerFeedback\x12V\n\nuser_input\x18\x10 \x01(\x0b\x32\x42.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput\x1a\xeb\x01\n\tUserInput\x12\r\n\x05query\x18\x01 \x01(\t\x12\x16\n\x0egenerator_name\x18\x02 \x01(\t\x12\x64\n\x0cquery_source\x18\x03 \x01(\x0e\x32N.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput.QuerySource\"Q\n\x0bQuerySource\x12\x1c\n\x18QUERY_SOURCE_UNSPECIFIED\x10\x00\x12\x0f\n\x0b\x41GENT_QUERY\x10\x01\x12\x13\n\x0fSUGGESTED_QUERY\x10\x02\x42\x06\n\x04\x64\x61ta\"\x89\x02\n\x0e\x41nswerFeedback\x12\x61\n\x11\x63orrectness_level\x18\x01 \x01(\x0e\x32\x46.google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel\x12\x0f\n\x07\x63licked\x18\x02 \x01(\x08\x12\x11\n\tdisplayed\x18\x03 \x01(\x08\"p\n\x10\x43orrectnessLevel\x12!\n\x1d\x43ORRECTNESS_LEVEL_UNSPECIFIED\x10\x00\x12\x0f\n\x0bNOT_CORRECT\x10\x01\x12\x15\n\x11PARTIALLY_CORRECT\x10\x02\x12\x11\n\rFULLY_CORRECT\x10\x03\"\x82\x02\n\x15\x41rticleSuggestionData\x12\r\n\x05title\x18\x01 \x01(\t\x12\x0b\n\x03uri\x18\x02 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x03 \x01(\x02\x12\\\n\x08metadata\x18\x04 \x03(\x0b\x32J.google.cloud.contactcenterinsights.v1.ArticleSuggestionData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x05 \x01(\t\x12\x0e\n\x06source\x18\x06 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xf8\x01\n\rFaqAnswerData\x12\x0e\n\x06\x61nswer\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x02\x12\x10\n\x08question\x18\x03 \x01(\t\x12T\n\x08metadata\x18\x04 \x03(\x0b\x32\x42.google.cloud.contactcenterinsights.v1.FaqAnswerData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x05 \x01(\t\x12\x0e\n\x06source\x18\x06 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xd7\x01\n\x0eSmartReplyData\x12\r\n\x05reply\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x01\x12U\n\x08metadata\x18\x03 \x03(\x0b\x32\x43.google.cloud.contactcenterinsights.v1.SmartReplyData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x04 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xf4\x01\n\x1aSmartComposeSuggestionData\x12\x12\n\nsuggestion\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x01\x12\x61\n\x08metadata\x18\x03 \x03(\x0b\x32O.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x04 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"M\n\x19\x44ialogflowInteractionData\x12\x1c\n\x14\x64ialogflow_intent_id\x18\x01 \x01(\t\x12\x12\n\nconfidence\x18\x02 \x01(\x02\"\xcd\x03\n\'ConversationSummarizationSuggestionData\x12\x0c\n\x04text\x18\x01 \x01(\t\x12w\n\rtext_sections\x18\x05 \x03(\x0b\x32`.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.TextSectionsEntry\x12\x12\n\nconfidence\x18\x02 \x01(\x02\x12n\n\x08metadata\x18\x03 \x03(\x0b\x32\\.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.MetadataEntry\x12\x15\n\ranswer_record\x18\x04 \x01(\t\x12\x1a\n\x12\x63onversation_model\x18\x06 \x01(\t\x1a\x33\n\x11TextSectionsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\x8b\x03\n\x17\x43onversationParticipant\x12Q\n\x1b\x64ialogflow_participant_name\x18\x05 \x01(\tB*\xfa\x41\'\n%dialogflow.googleapis.com/ParticipantH\x00\x12\x11\n\x07user_id\x18\x06 \x01(\tH\x00\x12\"\n\x16\x64ialogflow_participant\x18\x01 \x01(\tB\x02\x18\x01\x12#\n\x1bobfuscated_external_user_id\x18\x03 \x01(\t\x12Q\n\x04role\x18\x02 \x01(\x0e\x32\x43.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role\"_\n\x04Role\x12\x14\n\x10ROLE_UNSPECIFIED\x10\x00\x12\x0f\n\x0bHUMAN_AGENT\x10\x01\x12\x13\n\x0f\x41UTOMATED_AGENT\x10\x02\x12\x0c\n\x08\x45ND_USER\x10\x03\x12\r\n\tANY_AGENT\x10\x04\x42\r\n\x0bparticipant\"\x90\x02\n\x04View\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\r\n\x05value\x18\x05 \x01(\t:d\xea\x41\x61\n)contactcenterinsights.googleapis.com/View\x12\x34projects/{project}/locations/{location}/views/{view}\"\x8f\x07\n\x11\x41nnotatorSelector\x12\"\n\x1arun_interruption_annotator\x18\x01 \x01(\x08\x12\x1d\n\x15run_silence_annotator\x18\x02 \x01(\x08\x12$\n\x1crun_phrase_matcher_annotator\x18\x03 \x01(\x08\x12P\n\x0fphrase_matchers\x18\x04 \x03(\tB7\xfa\x41\x34\n2contactcenterinsights.googleapis.com/PhraseMatcher\x12\x1f\n\x17run_sentiment_annotator\x18\x05 \x01(\x08\x12\x1c\n\x14run_entity_annotator\x18\x06 \x01(\x08\x12\x1c\n\x14run_intent_annotator\x18\x07 \x01(\x08\x12!\n\x19run_issue_model_annotator\x18\x08 \x01(\x08\x12J\n\x0cissue_models\x18\n \x03(\tB4\xfa\x41\x31\n/contactcenterinsights.googleapis.com/IssueModel\x12#\n\x1brun_summarization_annotator\x18\t \x01(\x08\x12j\n\x14summarization_config\x18\x0b \x01(\x0b\x32L.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig\x1a\xe1\x02\n\x13SummarizationConfig\x12R\n\x14\x63onversation_profile\x18\x01 \x01(\tB2\xfa\x41/\n-dialogflow.googleapis.com/ConversationProfileH\x00\x12~\n\x13summarization_model\x18\x02 \x01(\x0e\x32_.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModelH\x00\"f\n\x12SummarizationModel\x12#\n\x1fSUMMARIZATION_MODEL_UNSPECIFIED\x10\x00\x12\x12\n\x0e\x42\x41SELINE_MODEL\x10\x01\x12\x17\n\x13\x42\x41SELINE_MODEL_V2_0\x10\x02\x42\x0e\n\x0cmodel_sourceB\xe0\x05\n)com.google.cloud.contactcenterinsights.v1B\x0eResourcesProtoP\x01Z_cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb;contactcenterinsightspb\xaa\x02%Google.Cloud.ContactCenterInsights.V1\xca\x02%Google\\Cloud\\ContactCenterInsights\\V1\xea\x02(Google::Cloud::ContactCenterInsights::V1\xea\x41\x84\x01\n-dialogflow.googleapis.com/ConversationProfile\x12Sprojects/{project}/locations/{location}/conversationProfiles/{conversation_profile}\xea\x41\xd4\x01\n%dialogflow.googleapis.com/Participant\x12Jprojects/{project}/conversations/{conversation}/participants/{participant}\x12_projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}\xea\x41\x64\n speech.googleapis.com/Recognizer\x12@projects/{project}/locations/{location}/recognizers/{recognizer}b\x06proto3"
 
 pool = Google::Protobuf::DescriptorPool.generated_pool
 
@@ -59,6 +59,7 @@ module Google
         AnalysisResult::CallAnalysisMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata").msgclass
         IssueModelResult = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModelResult").msgclass
         ConversationLevelSentiment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationLevelSentiment").msgclass
+        ConversationLevelSilence = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationLevelSilence").msgclass
         IssueAssignment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueAssignment").msgclass
         CallAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CallAnnotation").msgclass
         AnnotationBoundary = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotationBoundary").msgclass
@@ -91,9 +92,12 @@ module Google
         ExactMatchConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExactMatchConfig").msgclass
         Settings = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings").msgclass
         Settings::AnalysisConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig").msgclass
+        EncryptionSpec = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.EncryptionSpec").msgclass
         RedactionConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RedactionConfig").msgclass
         SpeechConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SpeechConfig").msgclass
         RuntimeAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation").msgclass
+        RuntimeAnnotation::UserInput = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput").msgclass
+        RuntimeAnnotation::UserInput::QuerySource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput.QuerySource").enummodule
         AnswerFeedback = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback").msgclass
         AnswerFeedback::CorrectnessLevel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel").enummodule
         ArticleSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ArticleSuggestionData").msgclass

data/proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb

@@ -202,7 +202,7 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
-        # The metadata for an UploadConversation operation.
+        # The metadata for an `UploadConversation` operation.
         # @!attribute [r] create_time
         #   @return [::Google::Protobuf::Timestamp]
         #     Output only. The time the operation was created.
@@ -231,7 +231,7 @@ module Google
         # @!attribute [rw] page_size
         #   @return [::Integer]
         #     The maximum number of conversations to return in the response. A valid page
-        #     size ranges from 0 to 1,000 inclusive. If the page size is zero or
+        #     size ranges from 0 to 100,000 inclusive. If the page size is zero or
         #     unspecified, a default page size of 100 will be chosen. Note that a call
         #     might return fewer results than the requested page size.
         # @!attribute [rw] page_token
@@ -243,6 +243,23 @@ module Google
         #   @return [::String]
         #     A filter to reduce results to a specific subset. Useful for querying
         #     conversations with specific properties.
+        # @!attribute [rw] order_by
+        #   @return [::String]
+        #     Optional. The attribute by which to order conversations in the response.
+        #     If empty, conversations will be ordered by descending creation time.
+        #     Supported values are one of the following:
+        #
+        #     * create_time
+        #     * customer_satisfaction_rating
+        #     * duration
+        #     * latest_analysis
+        #     * start_time
+        #     * turn_count
+        #
+        #     The default sort order is ascending. To specify order, append `asc` or
+        #     `desc` (`create_time desc`).
+        #     For more details, see [Google AIPs
+        #     Ordering](https://google.aip.dev/132#ordering).
         # @!attribute [rw] view
         #   @return [::Google::Cloud::ContactCenterInsights::V1::ConversationView]
         #     The level of details of the conversation. Default is `BASIC`.
@@ -283,7 +300,20 @@ module Google
         #     Required. The new values for the conversation.
         # @!attribute [rw] update_mask
         #   @return [::Google::Protobuf::FieldMask]
-        #     The list of fields to be updated.
+        #     The list of fields to be updated. All possible fields can be updated by
+        #     passing `*`, or a subset of the following updateable fields can be
+        #     provided:
+        #
+        #     * `agent_id`
+        #     * `language_code`
+        #     * `labels`
+        #     * `metadata`
+        #     * `quality_metadata`
+        #     * `call_metadata`
+        #     * `start_time`
+        #     * `expire_time` or `ttl`
+        #     * `data_source.gcs_source.audio_uri` or
+        #     `data_source.dialogflow_source.audio_uri`
         class UpdateConversationRequest
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -325,6 +355,12 @@ module Google
         #   @return [::Google::Cloud::ContactCenterInsights::V1::SpeechConfig]
         #     Optional. Default Speech-to-Text configuration. Optional, will default to
         #     the config specified in Settings.
+        # @!attribute [rw] sample_size
+        #   @return [::Integer]
+        #     Optional. If set, this fields indicates the number of objects to ingest
+        #     from the Cloud Storage bucket. If empty, the entire bucket will be
+        #     ingested. Unless they are first deleted, conversations produced through
+        #     sampling won't be ingested by subsequent ingest requests.
         class IngestConversationsRequest
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -336,6 +372,21 @@ module Google
           # @!attribute [rw] bucket_object_type
           #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
           #     Optional. Specifies the type of the objects in `bucket_uri`.
+          # @!attribute [rw] metadata_bucket_uri
+          #   @return [::String]
+          #     Optional. The Cloud Storage path to the conversation metadata. Note that:
+          #     [1] Metadata files are expected to be in JSON format.
+          #     [2] Metadata and source files (transcripts or audio) must be in
+          #         separate buckets.
+          #     [3] A source file and its corresponding metadata file must share the same
+          #     name to
+          #         be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
+          #         `gs://bucket/metadata/conversation1.json`.
+          # @!attribute [rw] custom_metadata_keys
+          #   @return [::Array<::String>]
+          #     Optional. Custom keys to extract as conversation labels from metadata
+          #     files in `metadata_bucket_uri`. Keys not included in this field will be
+          #     ignored. Note that there is a limit of 20 labels per conversation.
           class GcsSource
             include ::Google::Protobuf::MessageExts
             extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -364,8 +415,10 @@ module Google
           # Configuration that applies to all conversations.
           # @!attribute [rw] agent_id
           #   @return [::String]
-          #     An opaque, user-specified string representing the human agent who handled
-          #     the conversations.
+          #     Optional. An opaque, user-specified string representing a human agent who
+          #     handled all conversations in the import. Note that this will be
+          #     overridden if per-conversation metadata is provided through the
+          #     `metadata_bucket_uri`.
           # @!attribute [rw] agent_channel
           #   @return [::Integer]
           #     Optional. Indicates which of the channels, 1 or 2, contains the agent.
@@ -839,6 +892,95 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # Request to export an issue model.
+        # @!attribute [rw] gcs_destination
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::ExportIssueModelRequest::GcsDestination]
+        #     Google Cloud Storage URI to export the issue model to.
+        # @!attribute [rw] name
+        #   @return [::String]
+        #     Required. The issue model to export.
+        class ExportIssueModelRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+
+          # Google Cloud Storage Object URI to save the issue model to.
+          # @!attribute [rw] object_uri
+          #   @return [::String]
+          #     Required. Format: `gs://<bucket-name>/<object-name>`
+          class GcsDestination
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+        end
+
+        # Response from export issue model
+        class ExportIssueModelResponse
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # Metadata used for export issue model.
+        # @!attribute [rw] create_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     The time the operation was created.
+        # @!attribute [rw] end_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     The time the operation finished running.
+        # @!attribute [rw] request
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::ExportIssueModelRequest]
+        #     The original export request.
+        class ExportIssueModelMetadata
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # Request to import an issue model.
+        # @!attribute [rw] gcs_source
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::ImportIssueModelRequest::GcsSource]
+        #     Google Cloud Storage source message.
+        # @!attribute [rw] parent
+        #   @return [::String]
+        #     Required. The parent resource of the issue model.
+        # @!attribute [rw] create_new_model
+        #   @return [::Boolean]
+        #     Optional. If set to true, will create an issue model from the imported file
+        #     with randomly generated IDs for the issue model and corresponding issues.
+        #     Otherwise, replaces an existing model with the same ID as the file.
+        class ImportIssueModelRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+
+          # Google Cloud Storage Object URI to get the issue model file from.
+          # @!attribute [rw] object_uri
+          #   @return [::String]
+          #     Required. Format: `gs://<bucket-name>/<object-name>`
+          class GcsSource
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+        end
+
+        # Response from import issue model
+        class ImportIssueModelResponse
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # Metadata used for import issue model.
+        # @!attribute [rw] create_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     The time the operation was created.
+        # @!attribute [rw] end_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     The time the operation finished running.
+        # @!attribute [rw] request
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::ImportIssueModelRequest]
+        #     The original import request.
+        class ImportIssueModelMetadata
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # The request to get an issue.
         # @!attribute [rw] name
         #   @return [::String]
@@ -1009,6 +1151,52 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # The request to get location-level encryption specification.
+        # @!attribute [rw] name
+        #   @return [::String]
+        #     Required. The name of the encryption spec resource to get.
+        class GetEncryptionSpecRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # The request to initialize a location-level encryption specification.
+        # @!attribute [rw] encryption_spec
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec]
+        #     Required. The encryption spec used for CMEK encryption. It is required that
+        #     the kms key is in the same region as the endpoint. The same key will be
+        #     used for all provisioned resources, if encryption is available. If the
+        #     kms_key_name is left empty, no encryption will be enforced.
+        class InitializeEncryptionSpecRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # The response to initialize a location-level encryption specification.
+        class InitializeEncryptionSpecResponse
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # Metadata for initializing a location-level encryption specification.
+        # @!attribute [r] create_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     Output only. The time the operation was created.
+        # @!attribute [r] end_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     Output only. The time the operation finished running.
+        # @!attribute [r] request
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest]
+        #     Output only. The original request for initialization.
+        # @!attribute [rw] partial_errors
+        #   @return [::Array<::Google::Rpc::Status>]
+        #     Partial errors during initialising operation that might cause the operation
+        #     output to be incomplete.
+        class InitializeEncryptionSpecMetadata
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # The request to create a view.
         # @!attribute [rw] parent
         #   @return [::String]

data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

@@ -64,6 +64,11 @@ module Google
         # @!attribute [rw] quality_metadata
         #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::QualityMetadata]
         #     Conversation metadata related to quality management.
+        # @!attribute [rw] metadata_json
+        #   @return [::String]
+        #     Input only. JSON Metadata encoded as a string.
+        #     This field is primarily used by Insights integrations with various telphony
+        #     systems and must be in one of Insights' supported formats.
         # @!attribute [r] transcript
         #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Transcript]
         #     Output only. The conversation transcript.
@@ -346,6 +351,9 @@ module Google
           # @!attribute [rw] sentiments
           #   @return [::Array<::Google::Cloud::ContactCenterInsights::V1::ConversationLevelSentiment>]
           #     Overall conversation-level sentiment for each channel of the call.
+          # @!attribute [rw] silence
+          #   @return [::Google::Cloud::ContactCenterInsights::V1::ConversationLevelSilence]
+          #     Overall conversation-level silence during the call.
           # @!attribute [rw] intents
           #   @return [::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::Intent}]
           #     All the matched intents in the call.
@@ -413,6 +421,18 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # Conversation-level silence data.
+        # @!attribute [rw] silence_duration
+        #   @return [::Google::Protobuf::Duration]
+        #     Amount of time calculated to be in silence.
+        # @!attribute [rw] silence_percentage
+        #   @return [::Float]
+        #     Percentage of the total conversation spent in silence.
+        class ConversationLevelSilence
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # Information about the issue.
         # @!attribute [rw] issue
         #   @return [::String]
@@ -833,6 +853,9 @@ module Google
         #   @return [::Array<::String>]
         #     Output only. Resource names of the sample representative utterances that
         #     match to this issue.
+        # @!attribute [rw] display_description
+        #   @return [::String]
+        #     Representative description of the issue.
         class Issue
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1002,7 +1025,12 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
-        # The settings resource.
+        # The CCAI Insights project wide settings.
+        # Use these settings to configure the behavior of Insights.
+        # View these settings with
+        # [`getsettings`](https://cloud.google.com/contact-center/insights/docs/reference/rest/v1/projects.locations/getSettings)
+        # and change the settings with
+        # [`updateSettings`](https://cloud.google.com/contact-center/insights/docs/reference/rest/v1/projects.locations/updateSettings).
         # @!attribute [rw] name
         #   @return [::String]
         #     Immutable. The resource name of the settings resource.
@@ -1037,8 +1065,11 @@ module Google
         #     * "create-analysis": Notify each time an analysis is created.
         #     * "create-conversation": Notify each time a conversation is created.
         #     * "export-insights-data": Notify each time an export is complete.
+        #     * "ingest-conversations": Notify each time an IngestConversations LRO is
+        #     complete.
         #     * "update-conversation": Notify each time a conversation is updated via
         #     UpdateConversation.
+        #     * "upload-conversation": Notify when an UploadConversation LRO is complete.
         #
         #     Values are Pub/Sub topics. The format of each Pub/Sub topic is:
         #     projects/\\{project}/topics/\\{topic}
@@ -1048,11 +1079,16 @@ module Google
         # @!attribute [rw] redaction_config
         #   @return [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig]
         #     Default DLP redaction resources to be applied while ingesting
-        #     conversations.
+        #     conversations. This applies to conversations ingested from the
+        #     `UploadConversation` and `IngestConversations` endpoints, including
+        #     conversations coming from CCAI Platform.
         # @!attribute [rw] speech_config
         #   @return [::Google::Cloud::ContactCenterInsights::V1::SpeechConfig]
-        #     Optional. Default Speech-to-Text resources to be used while ingesting audio
-        #     files. Optional, CCAI Insights will create a default if not provided.
+        #     Optional. Default Speech-to-Text resources to use while ingesting audio
+        #     files. Optional, CCAI Insights will create a default if not provided. This
+        #     applies to conversations ingested from the `UploadConversation` and
+        #     `IngestConversations` endpoints, including conversations coming from CCAI
+        #     Platform.
         class Settings
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1085,7 +1121,32 @@ module Google
           end
         end
 
+        # A customer-managed encryption key specification that can be applied to all
+        # created resources (e.g. Conversation).
+        # @!attribute [rw] name
+        #   @return [::String]
+        #     Immutable. The resource name of the encryption key specification resource.
+        #     Format:
+        #     projects/\\{project}/locations/\\{location}/encryptionSpec
+        # @!attribute [rw] kms_key
+        #   @return [::String]
+        #     Required. The name of customer-managed encryption key that is used to
+        #     secure a resource and its sub-resources. If empty, the resource is secured
+        #     by the default Google encryption key. Only the key in the same location as
+        #     this resource is allowed to be used for encryption. Format:
+        #     `projects/{project}/locations/{location}/keyRings/{keyRing}/cryptoKeys/{key}`
+        class EncryptionSpec
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # DLP resources used for redaction while ingesting conversations.
+        # DLP settings are applied to conversations ingested from the
+        # `UploadConversation` and `IngestConversations` endpoints, including
+        # conversation coming from CCAI Platform. They are not applied to conversations
+        # ingested from the `CreateConversation` endpoint or the Dialogflow / Agent
+        # Assist runtime integrations. When using Dialogflow / Agent Assist runtime
+        # integrations, redaction should be performed in Dialogflow / Agent Assist.
         # @!attribute [rw] deidentify_template
         #   @return [::String]
         #     The fully-qualified DLP deidentify template resource name.
@@ -1102,6 +1163,10 @@ module Google
         end
 
         # Speech-to-Text configuration.
+        # Speech-to-Text settings are applied to conversations ingested from the
+        # `UploadConversation` and `IngestConversations` endpoints, including
+        # conversation coming from CCAI Platform. They are not applied to conversations
+        # ingested from the `CreateConversation` endpoint.
         # @!attribute [rw] speech_recognizer
         #   @return [::String]
         #     The fully-qualified Speech Recognizer resource name.
@@ -1148,9 +1213,42 @@ module Google
         # @!attribute [rw] answer_feedback
         #   @return [::Google::Cloud::ContactCenterInsights::V1::AnswerFeedback]
         #     The feedback that the customer has about the answer in `data`.
+        # @!attribute [rw] user_input
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation::UserInput]
+        #     Explicit input used for generating the answer
         class RuntimeAnnotation
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
+
+          # Explicit input used for generating the answer
+          # @!attribute [rw] query
+          #   @return [::String]
+          #     Query text. Article Search uses this to store the input query used
+          #     to generate the search results.
+          # @!attribute [rw] generator_name
+          #   @return [::String]
+          #     The resource name of associated generator. Format:
+          #     `projects/<Project ID>/locations/<Location ID>/generators/<Generator ID>`
+          # @!attribute [rw] query_source
+          #   @return [::Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation::UserInput::QuerySource]
+          #     Query source for the answer.
+          class UserInput
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+
+            # The source of the query.
+            module QuerySource
+              # Unknown query source.
+              QUERY_SOURCE_UNSPECIFIED = 0
+
+              # The query is from agents.
+              AGENT_QUERY = 1
+
+              # The query is a query from previous suggestions, e.g. from a preceding
+              # SuggestKnowledgeAssist response.
+              SUGGESTED_QUERY = 2
+            end
+          end
         end
 
         # The feedback that the customer has about a certain answer in the
@@ -1525,6 +1623,9 @@ module Google
 
               # The CCAI baseline model.
               BASELINE_MODEL = 1
+
+              # The CCAI baseline model, V2.0.
+              BASELINE_MODEL_V2_0 = 2
             end
           end
         end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: google-cloud-contact_center_insights-v1
 version: !ruby/object:Gem::Version
-  version: 1.0.1
+  version: 1.1.0
 platform: ruby
 authors:
 - Google LLC
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2024-08-30 00:00:00.000000000 Z
+date: 2024-10-15 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: gapic-common
@@ -108,7 +108,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
     - !ruby/object:Gem::Version
       version: '0'
 requirements: []
-rubygems_version: 3.5.6
+rubygems_version: 3.5.21
 signing_key: 
 specification_version: 4
 summary: API Client library for the Contact Center AI Insights V1 API