google-cloud-contact_center_insights-v1 1.0.0 → 1.1.0
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- checksums.yaml +4 -4
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb +453 -6
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/paths.rb +17 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/client.rb +425 -6
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/service_stub.rb +239 -0
- data/lib/google/cloud/contact_center_insights/v1/version.rb +1 -1
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb +13 -1
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb +16 -2
- data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb +5 -1
- data/proto_docs/google/api/client.rb +31 -10
- data/proto_docs/google/api/resource.rb +7 -2
- data/proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb +193 -5
- data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb +105 -4
- metadata +3 -3
@@ -10,7 +10,7 @@ require 'google/protobuf/duration_pb'
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require 'google/protobuf/timestamp_pb'
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13
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-
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\x01(\x0b\x32<.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig\"x\n\x15PhraseMatchRuleConfig\x12U\n\x12\x65xact_match_config\x18\x01 \x01(\x0b\x32\x37.google.cloud.contactcenterinsights.v1.ExactMatchConfigH\x00\x42\x08\n\x06\x63onfig\"*\n\x10\x45xactMatchConfig\x12\x16\n\x0e\x63\x61se_sensitive\x18\x01 \x01(\x08\"\xbc\x07\n\x08Settings\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x34\n\x0b\x63reate_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x15\n\rlanguage_code\x18\x04 \x01(\t\x12\x33\n\x10\x63onversation_ttl\x18\x05 \x01(\x0b\x32\x19.google.protobuf.Duration\x12u\n\x1cpubsub_notification_settings\x18\x06 \x03(\x0b\x32O.google.cloud.contactcenterinsights.v1.Settings.PubsubNotificationSettingsEntry\x12W\n\x0f\x61nalysis_config\x18\x07 \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig\x12P\n\x10redaction_config\x18\n \x01(\x0b\x32\x36.google.cloud.contactcenterinsights.v1.RedactionConfig\x12O\n\rspeech_config\x18\x0b \x01(\x0b\x32\x33.google.cloud.contactcenterinsights.v1.SpeechConfigB\x03\xe0\x41\x01\x1a\xc8\x01\n\x0e\x41nalysisConfig\x12/\n\'runtime_integration_analysis_percentage\x18\x01 \x01(\x01\x12/\n\'upload_conversation_analysis_percentage\x18\x06 \x01(\x01\x12T\n\x12\x61nnotator_selector\x18\x05 \x01(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.AnnotatorSelector\x1a\x41\n\x1fPubsubNotificationSettingsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01:d\xea\x41\x61\n-contactcenterinsights.googleapis.com/Settings\x12\x30projects/{project}/locations/{location}/settings\"\xab\x01\n\x0e\x45ncryptionSpec\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x07kms_key\x18\x02 \x01(\tB\x03\xe0\x41\x02:p\xea\x41m\n3contactcenterinsights.googleapis.com/EncryptionSpec\x12\x36projects/{project}/locations/{location}/encryptionSpec\"H\n\x0fRedactionConfig\x12\x1b\n\x13\x64\x65identify_template\x18\x01 \x01(\t\x12\x18\n\x10inspect_template\x18\x02 \x01(\t\"P\n\x0cSpeechConfig\x12@\n\x11speech_recognizer\x18\x01 \x01(\tB%\xfa\x41\"\n speech.googleapis.com/Recognizer\"\xdf\t\n\x11RuntimeAnnotation\x12Z\n\x12\x61rticle_suggestion\x18\x06 \x01(\x0b\x32<.google.cloud.contactcenterinsights.v1.ArticleSuggestionDataH\x00\x12J\n\nfaq_answer\x18\x07 \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.FaqAnswerDataH\x00\x12L\n\x0bsmart_reply\x18\x08 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.SmartReplyDataH\x00\x12\x65\n\x18smart_compose_suggestion\x18\t \x01(\x0b\x32\x41.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionDataH\x00\x12\x62\n\x16\x64ialogflow_interaction\x18\n \x01(\x0b\x32@.google.cloud.contactcenterinsights.v1.DialogflowInteractionDataH\x00\x12\x7f\n%conversation_summarization_suggestion\x18\x0c \x01(\x0b\x32N.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataH\x00\x12\x15\n\rannotation_id\x18\x01 \x01(\t\x12/\n\x0b\x63reate_time\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12Q\n\x0estart_boundary\x18\x03 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12O\n\x0c\x65nd_boundary\x18\x04 \x01(\x0b\x32\x39.google.cloud.contactcenterinsights.v1.AnnotationBoundary\x12N\n\x0f\x61nswer_feedback\x18\x05 \x01(\x0b\x32\x35.google.cloud.contactcenterinsights.v1.AnswerFeedback\x12V\n\nuser_input\x18\x10 \x01(\x0b\x32\x42.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput\x1a\xeb\x01\n\tUserInput\x12\r\n\x05query\x18\x01 \x01(\t\x12\x16\n\x0egenerator_name\x18\x02 \x01(\t\x12\x64\n\x0cquery_source\x18\x03 \x01(\x0e\x32N.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput.QuerySource\"Q\n\x0bQuerySource\x12\x1c\n\x18QUERY_SOURCE_UNSPECIFIED\x10\x00\x12\x0f\n\x0b\x41GENT_QUERY\x10\x01\x12\x13\n\x0fSUGGESTED_QUERY\x10\x02\x42\x06\n\x04\x64\x61ta\"\x89\x02\n\x0e\x41nswerFeedback\x12\x61\n\x11\x63orrectness_level\x18\x01 \x01(\x0e\x32\x46.google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel\x12\x0f\n\x07\x63licked\x18\x02 \x01(\x08\x12\x11\n\tdisplayed\x18\x03 \x01(\x08\"p\n\x10\x43orrectnessLevel\x12!\n\x1d\x43ORRECTNESS_LEVEL_UNSPECIFIED\x10\x00\x12\x0f\n\x0bNOT_CORRECT\x10\x01\x12\x15\n\x11PARTIALLY_CORRECT\x10\x02\x12\x11\n\rFULLY_CORRECT\x10\x03\"\x82\x02\n\x15\x41rticleSuggestionData\x12\r\n\x05title\x18\x01 \x01(\t\x12\x0b\n\x03uri\x18\x02 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x03 \x01(\x02\x12\\\n\x08metadata\x18\x04 \x03(\x0b\x32J.google.cloud.contactcenterinsights.v1.ArticleSuggestionData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x05 \x01(\t\x12\x0e\n\x06source\x18\x06 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xf8\x01\n\rFaqAnswerData\x12\x0e\n\x06\x61nswer\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x02\x12\x10\n\x08question\x18\x03 \x01(\t\x12T\n\x08metadata\x18\x04 \x03(\x0b\x32\x42.google.cloud.contactcenterinsights.v1.FaqAnswerData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x05 \x01(\t\x12\x0e\n\x06source\x18\x06 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xd7\x01\n\x0eSmartReplyData\x12\r\n\x05reply\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x01\x12U\n\x08metadata\x18\x03 \x03(\x0b\x32\x43.google.cloud.contactcenterinsights.v1.SmartReplyData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x04 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\xf4\x01\n\x1aSmartComposeSuggestionData\x12\x12\n\nsuggestion\x18\x01 \x01(\t\x12\x18\n\x10\x63onfidence_score\x18\x02 \x01(\x01\x12\x61\n\x08metadata\x18\x03 \x03(\x0b\x32O.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData.MetadataEntry\x12\x14\n\x0cquery_record\x18\x04 \x01(\t\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"M\n\x19\x44ialogflowInteractionData\x12\x1c\n\x14\x64ialogflow_intent_id\x18\x01 \x01(\t\x12\x12\n\nconfidence\x18\x02 \x01(\x02\"\xcd\x03\n\'ConversationSummarizationSuggestionData\x12\x0c\n\x04text\x18\x01 \x01(\t\x12w\n\rtext_sections\x18\x05 \x03(\x0b\x32`.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.TextSectionsEntry\x12\x12\n\nconfidence\x18\x02 \x01(\x02\x12n\n\x08metadata\x18\x03 \x03(\x0b\x32\\.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.MetadataEntry\x12\x15\n\ranswer_record\x18\x04 \x01(\t\x12\x1a\n\x12\x63onversation_model\x18\x06 \x01(\t\x1a\x33\n\x11TextSectionsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\x1a/\n\rMetadataEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\"\x8b\x03\n\x17\x43onversationParticipant\x12Q\n\x1b\x64ialogflow_participant_name\x18\x05 \x01(\tB*\xfa\x41\'\n%dialogflow.googleapis.com/ParticipantH\x00\x12\x11\n\x07user_id\x18\x06 \x01(\tH\x00\x12\"\n\x16\x64ialogflow_participant\x18\x01 \x01(\tB\x02\x18\x01\x12#\n\x1bobfuscated_external_user_id\x18\x03 \x01(\t\x12Q\n\x04role\x18\x02 \x01(\x0e\x32\x43.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role\"_\n\x04Role\x12\x14\n\x10ROLE_UNSPECIFIED\x10\x00\x12\x0f\n\x0bHUMAN_AGENT\x10\x01\x12\x13\n\x0f\x41UTOMATED_AGENT\x10\x02\x12\x0c\n\x08\x45ND_USER\x10\x03\x12\r\n\tANY_AGENT\x10\x04\x42\r\n\x0bparticipant\"\x90\x02\n\x04View\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\r\n\x05value\x18\x05 \x01(\t:d\xea\x41\x61\n)contactcenterinsights.googleapis.com/View\x12\x34projects/{project}/locations/{location}/views/{view}\"\x8f\x07\n\x11\x41nnotatorSelector\x12\"\n\x1arun_interruption_annotator\x18\x01 \x01(\x08\x12\x1d\n\x15run_silence_annotator\x18\x02 \x01(\x08\x12$\n\x1crun_phrase_matcher_annotator\x18\x03 \x01(\x08\x12P\n\x0fphrase_matchers\x18\x04 \x03(\tB7\xfa\x41\x34\n2contactcenterinsights.googleapis.com/PhraseMatcher\x12\x1f\n\x17run_sentiment_annotator\x18\x05 \x01(\x08\x12\x1c\n\x14run_entity_annotator\x18\x06 \x01(\x08\x12\x1c\n\x14run_intent_annotator\x18\x07 \x01(\x08\x12!\n\x19run_issue_model_annotator\x18\x08 \x01(\x08\x12J\n\x0cissue_models\x18\n \x03(\tB4\xfa\x41\x31\n/contactcenterinsights.googleapis.com/IssueModel\x12#\n\x1brun_summarization_annotator\x18\t \x01(\x08\x12j\n\x14summarization_config\x18\x0b \x01(\x0b\x32L.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig\x1a\xe1\x02\n\x13SummarizationConfig\x12R\n\x14\x63onversation_profile\x18\x01 \x01(\tB2\xfa\x41/\n-dialogflow.googleapis.com/ConversationProfileH\x00\x12~\n\x13summarization_model\x18\x02 \x01(\x0e\x32_.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModelH\x00\"f\n\x12SummarizationModel\x12#\n\x1fSUMMARIZATION_MODEL_UNSPECIFIED\x10\x00\x12\x12\n\x0e\x42\x41SELINE_MODEL\x10\x01\x12\x17\n\x13\x42\x41SELINE_MODEL_V2_0\x10\x02\x42\x0e\n\x0cmodel_sourceB\xe0\x05\n)com.google.cloud.contactcenterinsights.v1B\x0eResourcesProtoP\x01Z_cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb;contactcenterinsightspb\xaa\x02%Google.Cloud.ContactCenterInsights.V1\xca\x02%Google\\Cloud\\ContactCenterInsights\\V1\xea\x02(Google::Cloud::ContactCenterInsights::V1\xea\x41\x84\x01\n-dialogflow.googleapis.com/ConversationProfile\x12Sprojects/{project}/locations/{location}/conversationProfiles/{conversation_profile}\xea\x41\xd4\x01\n%dialogflow.googleapis.com/Participant\x12Jprojects/{project}/conversations/{conversation}/participants/{participant}\x12_projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}\xea\x41\x64\n speech.googleapis.com/Recognizer\x12@projects/{project}/locations/{location}/recognizers/{recognizer}b\x06proto3"
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@@ -59,6 +59,7 @@ module Google
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AnalysisResult::CallAnalysisMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata").msgclass
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IssueModelResult = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModelResult").msgclass
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ConversationLevelSentiment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationLevelSentiment").msgclass
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ConversationLevelSilence = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationLevelSilence").msgclass
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IssueAssignment = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueAssignment").msgclass
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CallAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CallAnnotation").msgclass
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AnnotationBoundary = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotationBoundary").msgclass
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@@ -91,9 +92,12 @@ module Google
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ExactMatchConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExactMatchConfig").msgclass
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Settings = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings").msgclass
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Settings::AnalysisConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig").msgclass
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EncryptionSpec = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.EncryptionSpec").msgclass
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RedactionConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RedactionConfig").msgclass
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SpeechConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SpeechConfig").msgclass
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RuntimeAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation").msgclass
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RuntimeAnnotation::UserInput = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput").msgclass
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RuntimeAnnotation::UserInput::QuerySource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput.QuerySource").enummodule
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AnswerFeedback = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback").msgclass
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AnswerFeedback::CorrectnessLevel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel").enummodule
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ArticleSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ArticleSuggestionData").msgclass
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@@ -196,9 +196,26 @@ module Google
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# @!attribute [rw] common
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# Some settings.
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# @!attribute [rw] experimental_features
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# Experimental features to be included during client library generation.
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class PythonSettings
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include ::Google::Protobuf::MessageExts
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extend ::Google::Protobuf::MessageExts::ClassMethods
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# Experimental features to be included during client library generation.
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# by default.
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# feature in preview packages.
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class ExperimentalFeatures
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include ::Google::Protobuf::MessageExts
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end
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# Settings for Node client libraries.
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@@ -290,6 +307,13 @@ module Google
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# @return [::String]
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# The fully qualified name of the method, for which the options below apply.
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#
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# Example:
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#
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# publishing:
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# method_settings:
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# - selector: google.storage.control.v2.StorageControl.CreateFolder
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# # method settings for CreateFolder...
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# @!attribute [rw] long_running
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# @return [::Google::Api::MethodSettings::LongRunning]
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# Describes settings to use for long-running operations when generating
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@@ -298,17 +322,14 @@ module Google
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#
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# Example of a YAML configuration::
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#
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#
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# publishing:
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# method_settings:
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# - selector: google.cloud.speech.v2.Speech.BatchRecognize
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# long_running:
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# initial_poll_delay:
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# seconds: 60 # 1 minute
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# initial_poll_delay: 60s # 1 minute
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#
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# seconds: 54000 # 90 minutes
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# max_poll_delay: 360s # 6 minutes
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# total_poll_timeout: 54000s # 90 minutes
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# @!attribute [rw] auto_populated_fields
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# List of top-level fields of the request message, that should be
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#
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# Example of a YAML configuration:
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#
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#
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#
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# publishing:
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# method_settings:
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# - selector: google.example.v1.ExampleService.CreateExample
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# auto_populated_fields:
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# - request_id
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# @return [::String]
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# The plural name used in the resource name and permission names, such as
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# 'projects' for the resource name of 'projects/\\{project}' and the permission
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# name of 'cloudresourcemanager.googleapis.com/projects.get'.
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#
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# name of 'cloudresourcemanager.googleapis.com/projects.get'. One exception
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# to this is for Nested Collections that have stuttering names, as defined
|
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# in [AIP-122](https://google.aip.dev/122#nested-collections), where the
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# collection ID in the resource name pattern does not necessarily directly
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# match the `plural` value.
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#
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# It is the same concept of the `plural` field in k8s CRD spec
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# https://kubernetes.io/docs/tasks/access-kubernetes-api/custom-resources/custom-resource-definitions/
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#
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# Note: The plural form is required even for singleton resources. See
|
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end
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# The metadata for an UploadConversation operation.
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# The metadata for an `UploadConversation` operation.
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# @!attribute [r] create_time
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# Output only. The time the operation was created.
|
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# @!attribute [rw] page_size
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# @return [::Integer]
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# The maximum number of conversations to return in the response. A valid page
|
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# size ranges from 0 to
|
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# size ranges from 0 to 100,000 inclusive. If the page size is zero or
|
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# unspecified, a default page size of 100 will be chosen. Note that a call
|
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# might return fewer results than the requested page size.
|
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# @!attribute [rw] page_token
|
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|
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# @return [::String]
|
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# A filter to reduce results to a specific subset. Useful for querying
|
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# conversations with specific properties.
|
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# @!attribute [rw] order_by
|
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# @return [::String]
|
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# Optional. The attribute by which to order conversations in the response.
|
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# If empty, conversations will be ordered by descending creation time.
|
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# Supported values are one of the following:
|
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#
|
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# * create_time
|
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# * customer_satisfaction_rating
|
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# * duration
|
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# * latest_analysis
|
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# * start_time
|
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# * turn_count
|
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#
|
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# The default sort order is ascending. To specify order, append `asc` or
|
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# `desc` (`create_time desc`).
|
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|
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# For more details, see [Google AIPs
|
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|
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# Ordering](https://google.aip.dev/132#ordering).
|
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|
# @!attribute [rw] view
|
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# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationView]
|
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|
# The level of details of the conversation. Default is `BASIC`.
|
@@ -283,7 +300,20 @@ module Google
|
|
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# Required. The new values for the conversation.
|
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# @!attribute [rw] update_mask
|
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|
# @return [::Google::Protobuf::FieldMask]
|
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|
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# The list of fields to be updated.
|
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|
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# The list of fields to be updated. All possible fields can be updated by
|
304
|
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# passing `*`, or a subset of the following updateable fields can be
|
305
|
+
# provided:
|
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|
+
#
|
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|
+
# * `agent_id`
|
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|
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# * `language_code`
|
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|
+
# * `labels`
|
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|
+
# * `metadata`
|
311
|
+
# * `quality_metadata`
|
312
|
+
# * `call_metadata`
|
313
|
+
# * `start_time`
|
314
|
+
# * `expire_time` or `ttl`
|
315
|
+
# * `data_source.gcs_source.audio_uri` or
|
316
|
+
# `data_source.dialogflow_source.audio_uri`
|
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|
class UpdateConversationRequest
|
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|
include ::Google::Protobuf::MessageExts
|
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|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
@@ -325,6 +355,12 @@ module Google
|
|
325
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|
# @return [::Google::Cloud::ContactCenterInsights::V1::SpeechConfig]
|
326
356
|
# Optional. Default Speech-to-Text configuration. Optional, will default to
|
327
357
|
# the config specified in Settings.
|
358
|
+
# @!attribute [rw] sample_size
|
359
|
+
# @return [::Integer]
|
360
|
+
# Optional. If set, this fields indicates the number of objects to ingest
|
361
|
+
# from the Cloud Storage bucket. If empty, the entire bucket will be
|
362
|
+
# ingested. Unless they are first deleted, conversations produced through
|
363
|
+
# sampling won't be ingested by subsequent ingest requests.
|
328
364
|
class IngestConversationsRequest
|
329
365
|
include ::Google::Protobuf::MessageExts
|
330
366
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
@@ -336,6 +372,21 @@ module Google
|
|
336
372
|
# @!attribute [rw] bucket_object_type
|
337
373
|
# @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
|
338
374
|
# Optional. Specifies the type of the objects in `bucket_uri`.
|
375
|
+
# @!attribute [rw] metadata_bucket_uri
|
376
|
+
# @return [::String]
|
377
|
+
# Optional. The Cloud Storage path to the conversation metadata. Note that:
|
378
|
+
# [1] Metadata files are expected to be in JSON format.
|
379
|
+
# [2] Metadata and source files (transcripts or audio) must be in
|
380
|
+
# separate buckets.
|
381
|
+
# [3] A source file and its corresponding metadata file must share the same
|
382
|
+
# name to
|
383
|
+
# be properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and
|
384
|
+
# `gs://bucket/metadata/conversation1.json`.
|
385
|
+
# @!attribute [rw] custom_metadata_keys
|
386
|
+
# @return [::Array<::String>]
|
387
|
+
# Optional. Custom keys to extract as conversation labels from metadata
|
388
|
+
# files in `metadata_bucket_uri`. Keys not included in this field will be
|
389
|
+
# ignored. Note that there is a limit of 20 labels per conversation.
|
339
390
|
class GcsSource
|
340
391
|
include ::Google::Protobuf::MessageExts
|
341
392
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
@@ -364,8 +415,10 @@ module Google
|
|
364
415
|
# Configuration that applies to all conversations.
|
365
416
|
# @!attribute [rw] agent_id
|
366
417
|
# @return [::String]
|
367
|
-
# An opaque, user-specified string representing
|
368
|
-
# the
|
418
|
+
# Optional. An opaque, user-specified string representing a human agent who
|
419
|
+
# handled all conversations in the import. Note that this will be
|
420
|
+
# overridden if per-conversation metadata is provided through the
|
421
|
+
# `metadata_bucket_uri`.
|
369
422
|
# @!attribute [rw] agent_channel
|
370
423
|
# @return [::Integer]
|
371
424
|
# Optional. Indicates which of the channels, 1 or 2, contains the agent.
|
@@ -839,6 +892,95 @@ module Google
|
|
839
892
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
840
893
|
end
|
841
894
|
|
895
|
+
# Request to export an issue model.
|
896
|
+
# @!attribute [rw] gcs_destination
|
897
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ExportIssueModelRequest::GcsDestination]
|
898
|
+
# Google Cloud Storage URI to export the issue model to.
|
899
|
+
# @!attribute [rw] name
|
900
|
+
# @return [::String]
|
901
|
+
# Required. The issue model to export.
|
902
|
+
class ExportIssueModelRequest
|
903
|
+
include ::Google::Protobuf::MessageExts
|
904
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
905
|
+
|
906
|
+
# Google Cloud Storage Object URI to save the issue model to.
|
907
|
+
# @!attribute [rw] object_uri
|
908
|
+
# @return [::String]
|
909
|
+
# Required. Format: `gs://<bucket-name>/<object-name>`
|
910
|
+
class GcsDestination
|
911
|
+
include ::Google::Protobuf::MessageExts
|
912
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
913
|
+
end
|
914
|
+
end
|
915
|
+
|
916
|
+
# Response from export issue model
|
917
|
+
class ExportIssueModelResponse
|
918
|
+
include ::Google::Protobuf::MessageExts
|
919
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
920
|
+
end
|
921
|
+
|
922
|
+
# Metadata used for export issue model.
|
923
|
+
# @!attribute [rw] create_time
|
924
|
+
# @return [::Google::Protobuf::Timestamp]
|
925
|
+
# The time the operation was created.
|
926
|
+
# @!attribute [rw] end_time
|
927
|
+
# @return [::Google::Protobuf::Timestamp]
|
928
|
+
# The time the operation finished running.
|
929
|
+
# @!attribute [rw] request
|
930
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ExportIssueModelRequest]
|
931
|
+
# The original export request.
|
932
|
+
class ExportIssueModelMetadata
|
933
|
+
include ::Google::Protobuf::MessageExts
|
934
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
935
|
+
end
|
936
|
+
|
937
|
+
# Request to import an issue model.
|
938
|
+
# @!attribute [rw] gcs_source
|
939
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ImportIssueModelRequest::GcsSource]
|
940
|
+
# Google Cloud Storage source message.
|
941
|
+
# @!attribute [rw] parent
|
942
|
+
# @return [::String]
|
943
|
+
# Required. The parent resource of the issue model.
|
944
|
+
# @!attribute [rw] create_new_model
|
945
|
+
# @return [::Boolean]
|
946
|
+
# Optional. If set to true, will create an issue model from the imported file
|
947
|
+
# with randomly generated IDs for the issue model and corresponding issues.
|
948
|
+
# Otherwise, replaces an existing model with the same ID as the file.
|
949
|
+
class ImportIssueModelRequest
|
950
|
+
include ::Google::Protobuf::MessageExts
|
951
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
952
|
+
|
953
|
+
# Google Cloud Storage Object URI to get the issue model file from.
|
954
|
+
# @!attribute [rw] object_uri
|
955
|
+
# @return [::String]
|
956
|
+
# Required. Format: `gs://<bucket-name>/<object-name>`
|
957
|
+
class GcsSource
|
958
|
+
include ::Google::Protobuf::MessageExts
|
959
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
960
|
+
end
|
961
|
+
end
|
962
|
+
|
963
|
+
# Response from import issue model
|
964
|
+
class ImportIssueModelResponse
|
965
|
+
include ::Google::Protobuf::MessageExts
|
966
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
967
|
+
end
|
968
|
+
|
969
|
+
# Metadata used for import issue model.
|
970
|
+
# @!attribute [rw] create_time
|
971
|
+
# @return [::Google::Protobuf::Timestamp]
|
972
|
+
# The time the operation was created.
|
973
|
+
# @!attribute [rw] end_time
|
974
|
+
# @return [::Google::Protobuf::Timestamp]
|
975
|
+
# The time the operation finished running.
|
976
|
+
# @!attribute [rw] request
|
977
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ImportIssueModelRequest]
|
978
|
+
# The original import request.
|
979
|
+
class ImportIssueModelMetadata
|
980
|
+
include ::Google::Protobuf::MessageExts
|
981
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
982
|
+
end
|
983
|
+
|
842
984
|
# The request to get an issue.
|
843
985
|
# @!attribute [rw] name
|
844
986
|
# @return [::String]
|
@@ -1009,6 +1151,52 @@ module Google
|
|
1009
1151
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1010
1152
|
end
|
1011
1153
|
|
1154
|
+
# The request to get location-level encryption specification.
|
1155
|
+
# @!attribute [rw] name
|
1156
|
+
# @return [::String]
|
1157
|
+
# Required. The name of the encryption spec resource to get.
|
1158
|
+
class GetEncryptionSpecRequest
|
1159
|
+
include ::Google::Protobuf::MessageExts
|
1160
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1161
|
+
end
|
1162
|
+
|
1163
|
+
# The request to initialize a location-level encryption specification.
|
1164
|
+
# @!attribute [rw] encryption_spec
|
1165
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::EncryptionSpec]
|
1166
|
+
# Required. The encryption spec used for CMEK encryption. It is required that
|
1167
|
+
# the kms key is in the same region as the endpoint. The same key will be
|
1168
|
+
# used for all provisioned resources, if encryption is available. If the
|
1169
|
+
# kms_key_name is left empty, no encryption will be enforced.
|
1170
|
+
class InitializeEncryptionSpecRequest
|
1171
|
+
include ::Google::Protobuf::MessageExts
|
1172
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1173
|
+
end
|
1174
|
+
|
1175
|
+
# The response to initialize a location-level encryption specification.
|
1176
|
+
class InitializeEncryptionSpecResponse
|
1177
|
+
include ::Google::Protobuf::MessageExts
|
1178
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1179
|
+
end
|
1180
|
+
|
1181
|
+
# Metadata for initializing a location-level encryption specification.
|
1182
|
+
# @!attribute [r] create_time
|
1183
|
+
# @return [::Google::Protobuf::Timestamp]
|
1184
|
+
# Output only. The time the operation was created.
|
1185
|
+
# @!attribute [r] end_time
|
1186
|
+
# @return [::Google::Protobuf::Timestamp]
|
1187
|
+
# Output only. The time the operation finished running.
|
1188
|
+
# @!attribute [r] request
|
1189
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::InitializeEncryptionSpecRequest]
|
1190
|
+
# Output only. The original request for initialization.
|
1191
|
+
# @!attribute [rw] partial_errors
|
1192
|
+
# @return [::Array<::Google::Rpc::Status>]
|
1193
|
+
# Partial errors during initialising operation that might cause the operation
|
1194
|
+
# output to be incomplete.
|
1195
|
+
class InitializeEncryptionSpecMetadata
|
1196
|
+
include ::Google::Protobuf::MessageExts
|
1197
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1198
|
+
end
|
1199
|
+
|
1012
1200
|
# The request to create a view.
|
1013
1201
|
# @!attribute [rw] parent
|
1014
1202
|
# @return [::String]
|