google-cloud-contact_center_insights-v1 0.8.2 → 0.9.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/AUTHENTICATION.md

@@ -112,7 +112,7 @@ credentials are discovered.
 To configure your system for this, simply:
 
 1. [Download and install the Cloud SDK](https://cloud.google.com/sdk)
-2. Authenticate using OAuth 2.0 `$ gcloud auth login`
+2. Authenticate using OAuth 2.0 `$ gcloud auth application-default login`
 3. Write code as if already authenticated.
 
 **NOTE:** This is _not_ recommended for running in production. The Cloud SDK

data/README.md

@@ -46,7 +46,7 @@ for general usage information.
 ## Enabling Logging
 
 To enable logging for this library, set the logger for the underlying [gRPC](https://github.com/grpc/grpc/tree/master/src/ruby) library.
-The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/stdlib/libdoc/logger/rdoc/Logger.html) as shown below,
+The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/current/stdlibs/logger/Logger.html) as shown below,
 or a [`Google::Cloud::Logging::Logger`](https://googleapis.dev/ruby/google-cloud-logging/latest)
 that will write logs to [Cloud Logging](https://cloud.google.com/logging/). See [grpc/logconfig.rb](https://github.com/grpc/grpc/blob/master/src/ruby/lib/grpc/logconfig.rb)
 and the gRPC [spec_helper.rb](https://github.com/grpc/grpc/blob/master/src/ruby/spec/spec_helper.rb) for additional information.

data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb

@@ -995,6 +995,207 @@ module Google
               raise ::Google::Cloud::Error.from_error(e)
             end
 
+            ##
+            # Analyzes multiple conversations in a single request.
+            #
+            # @overload bulk_analyze_conversations(request, options = nil)
+            #   Pass arguments to `bulk_analyze_conversations` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload bulk_analyze_conversations(parent: nil, filter: nil, analysis_percentage: nil, annotator_selector: nil)
+            #   Pass arguments to `bulk_analyze_conversations` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource to create analyses in.
+            #   @param filter [::String]
+            #     Required. Filter used to select the subset of conversations to analyze.
+            #   @param analysis_percentage [::Float]
+            #     Required. Percentage of selected conversation to analyze, between
+            #     [0, 100].
+            #   @param annotator_selector [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector, ::Hash]
+            #     To select the annotators to run and the phrase matchers to use
+            #     (if any). If not specified, all annotators will be run.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest.new
+            #
+            #   # Call the bulk_analyze_conversations method.
+            #   result = client.bulk_analyze_conversations request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use this
+            #   # object to check the status of an operation, cancel it, or wait
+            #   # for results. Here is how to block until completion:
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "Error!"
+            #   end
+            #
+            def bulk_analyze_conversations request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.bulk_analyze_conversations.metadata.to_h
+
+              # Set x-goog-api-client and x-goog-user-project headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.bulk_analyze_conversations.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.bulk_analyze_conversations.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :bulk_analyze_conversations, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                return response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Imports conversations and processes them according to the user's
+            # configuration.
+            #
+            # @overload ingest_conversations(request, options = nil)
+            #   Pass arguments to `ingest_conversations` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload ingest_conversations(gcs_source: nil, transcript_object_config: nil, parent: nil, conversation_config: nil)
+            #   Pass arguments to `ingest_conversations` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param gcs_source [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource, ::Hash]
+            #     A cloud storage bucket source.
+            #   @param transcript_object_config [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::TranscriptObjectConfig, ::Hash]
+            #     Configuration for when `source` contains conversation transcripts.
+            #   @param parent [::String]
+            #     Required. The parent resource for new conversations.
+            #   @param conversation_config [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig, ::Hash]
+            #     Configuration that applies to all conversations.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest.new
+            #
+            #   # Call the ingest_conversations method.
+            #   result = client.ingest_conversations request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use this
+            #   # object to check the status of an operation, cancel it, or wait
+            #   # for results. Here is how to block until completion:
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "Error!"
+            #   end
+            #
+            def ingest_conversations request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.ingest_conversations.metadata.to_h
+
+              # Set x-goog-api-client and x-goog-user-project headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.ingest_conversations.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.ingest_conversations.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :ingest_conversations, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                return response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
             ##
             # Export insights data to a destination defined in the request body.
             #
@@ -1989,6 +2190,91 @@ module Google
               raise ::Google::Cloud::Error.from_error(e)
             end
 
+            ##
+            # Deletes an issue.
+            #
+            # @overload delete_issue(request, options = nil)
+            #   Pass arguments to `delete_issue` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_issue(name: nil)
+            #   Pass arguments to `delete_issue` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the issue to delete.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest.new
+            #
+            #   # Call the delete_issue method.
+            #   result = client.delete_issue request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_issue request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_issue.metadata.to_h
+
+              # Set x-goog-api-client and x-goog-user-project headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_issue.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_issue.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_issue, request, options: options do |response, operation|
+                yield response, operation if block_given?
+                return response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
             ##
             # Gets an issue model's statistics.
             #
@@ -3414,6 +3700,16 @@ module Google
                 #
                 attr_reader :delete_analysis
                 ##
+                # RPC-specific configuration for `bulk_analyze_conversations`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :bulk_analyze_conversations
+                ##
+                # RPC-specific configuration for `ingest_conversations`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :ingest_conversations
+                ##
                 # RPC-specific configuration for `export_insights_data`
                 # @return [::Gapic::Config::Method]
                 #
@@ -3469,6 +3765,11 @@ module Google
                 #
                 attr_reader :update_issue
                 ##
+                # RPC-specific configuration for `delete_issue`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_issue
+                ##
                 # RPC-specific configuration for `calculate_issue_model_stats`
                 # @return [::Gapic::Config::Method]
                 #
@@ -3559,6 +3860,10 @@ module Google
                   @list_analyses = ::Gapic::Config::Method.new list_analyses_config
                   delete_analysis_config = parent_rpcs.delete_analysis if parent_rpcs.respond_to? :delete_analysis
                   @delete_analysis = ::Gapic::Config::Method.new delete_analysis_config
+                  bulk_analyze_conversations_config = parent_rpcs.bulk_analyze_conversations if parent_rpcs.respond_to? :bulk_analyze_conversations
+                  @bulk_analyze_conversations = ::Gapic::Config::Method.new bulk_analyze_conversations_config
+                  ingest_conversations_config = parent_rpcs.ingest_conversations if parent_rpcs.respond_to? :ingest_conversations
+                  @ingest_conversations = ::Gapic::Config::Method.new ingest_conversations_config
                   export_insights_data_config = parent_rpcs.export_insights_data if parent_rpcs.respond_to? :export_insights_data
                   @export_insights_data = ::Gapic::Config::Method.new export_insights_data_config
                   create_issue_model_config = parent_rpcs.create_issue_model if parent_rpcs.respond_to? :create_issue_model
@@ -3581,6 +3886,8 @@ module Google
                   @list_issues = ::Gapic::Config::Method.new list_issues_config
                   update_issue_config = parent_rpcs.update_issue if parent_rpcs.respond_to? :update_issue
                   @update_issue = ::Gapic::Config::Method.new update_issue_config
+                  delete_issue_config = parent_rpcs.delete_issue if parent_rpcs.respond_to? :delete_issue
+                  @delete_issue = ::Gapic::Config::Method.new delete_issue_config
                   calculate_issue_model_stats_config = parent_rpcs.calculate_issue_model_stats if parent_rpcs.respond_to? :calculate_issue_model_stats
                   @calculate_issue_model_stats = ::Gapic::Config::Method.new calculate_issue_model_stats_config
                   create_phrase_matcher_config = parent_rpcs.create_phrase_matcher if parent_rpcs.respond_to? :create_phrase_matcher

data/lib/google/cloud/contact_center_insights/v1/version.rb

@@ -21,7 +21,7 @@ module Google
   module Cloud
     module ContactCenterInsights
       module V1
-        VERSION = "0.8.2"
+        VERSION = "0.9.0"
       end
     end
   end

data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb

@@ -43,6 +43,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :create_time, :message, 1, "google.protobuf.Timestamp"
       optional :end_time, :message, 2, "google.protobuf.Timestamp"
       optional :conversation, :string, 3
+      optional :annotator_selector, :message, 4, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
     end
     add_message "google.cloud.contactcenterinsights.v1.CreateConversationRequest" do
       optional :parent, :string, 1
@@ -72,6 +73,33 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :name, :string, 1
       optional :force, :bool, 2
     end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest" do
+      optional :parent, :string, 1
+      optional :conversation_config, :message, 4, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig"
+      oneof :source do
+        optional :gcs_source, :message, 2, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource"
+      end
+      oneof :object_config do
+        optional :transcript_object_config, :message, 3, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource" do
+      optional :bucket_uri, :string, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig" do
+      optional :medium, :enum, 1, "google.cloud.contactcenterinsights.v1.Conversation.Medium"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig" do
+      optional :agent_id, :string, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsMetadata" do
+      optional :create_time, :message, 1, "google.protobuf.Timestamp"
+      optional :end_time, :message, 2, "google.protobuf.Timestamp"
+      optional :request, :message, 3, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest"
+      repeated :partial_errors, :message, 4, "google.rpc.Status"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsResponse" do
+    end
     add_message "google.cloud.contactcenterinsights.v1.CreateAnalysisRequest" do
       optional :parent, :string, 1
       optional :analysis, :message, 2, "google.cloud.contactcenterinsights.v1.Analysis"
@@ -92,6 +120,24 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
     add_message "google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest" do
       optional :name, :string, 1
     end
+    add_message "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest" do
+      optional :parent, :string, 1
+      optional :filter, :string, 2
+      optional :analysis_percentage, :float, 3
+      optional :annotator_selector, :message, 8, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata" do
+      optional :create_time, :message, 1, "google.protobuf.Timestamp"
+      optional :end_time, :message, 2, "google.protobuf.Timestamp"
+      optional :request, :message, 3, "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest"
+      optional :completed_analyses_count, :int32, 4
+      optional :failed_analyses_count, :int32, 5
+      optional :total_requested_analyses_count, :int32, 6
+    end
+    add_message "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse" do
+      optional :successful_analysis_count, :int32, 1
+      optional :failed_analysis_count, :int32, 2
+    end
     add_message "google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest" do
       optional :parent, :string, 1
       optional :filter, :string, 3
@@ -182,6 +228,9 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :issue, :message, 1, "google.cloud.contactcenterinsights.v1.Issue"
       optional :update_mask, :message, 2, "google.protobuf.FieldMask"
     end
+    add_message "google.cloud.contactcenterinsights.v1.DeleteIssueRequest" do
+      optional :name, :string, 1
+    end
     add_message "google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest" do
       optional :issue_model, :string, 1
     end
@@ -265,11 +314,20 @@ module Google
         GetConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.GetConversationRequest").msgclass
         UpdateConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.UpdateConversationRequest").msgclass
         DeleteConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteConversationRequest").msgclass
+        IngestConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest").msgclass
+        IngestConversationsRequest::GcsSource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource").msgclass
+        IngestConversationsRequest::TranscriptObjectConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig").msgclass
+        IngestConversationsRequest::ConversationConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig").msgclass
+        IngestConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsMetadata").msgclass
+        IngestConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsResponse").msgclass
         CreateAnalysisRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CreateAnalysisRequest").msgclass
         ListAnalysesRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListAnalysesRequest").msgclass
         ListAnalysesResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListAnalysesResponse").msgclass
         GetAnalysisRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.GetAnalysisRequest").msgclass
         DeleteAnalysisRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest").msgclass
+        BulkAnalyzeConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest").msgclass
+        BulkAnalyzeConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata").msgclass
+        BulkAnalyzeConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse").msgclass
         ExportInsightsDataRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest").msgclass
         ExportInsightsDataRequest::BigQueryDestination = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination").msgclass
         ExportInsightsDataRequest::WriteDisposition = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.WriteDisposition").enummodule
@@ -293,6 +351,7 @@ module Google
         ListIssuesRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListIssuesRequest").msgclass
         ListIssuesResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListIssuesResponse").msgclass
         UpdateIssueRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.UpdateIssueRequest").msgclass
+        DeleteIssueRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteIssueRequest").msgclass
         CalculateIssueModelStatsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest").msgclass
         CalculateIssueModelStatsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse").msgclass
         CreatePhraseMatcherRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest").msgclass

data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb

@@ -52,6 +52,11 @@ module Google
             rpc :ListAnalyses, ::Google::Cloud::ContactCenterInsights::V1::ListAnalysesRequest, ::Google::Cloud::ContactCenterInsights::V1::ListAnalysesResponse
             # Deletes an analysis.
             rpc :DeleteAnalysis, ::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRequest, ::Google::Protobuf::Empty
+            # Analyzes multiple conversations in a single request.
+            rpc :BulkAnalyzeConversations, ::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest, ::Google::Longrunning::Operation
+            # Imports conversations and processes them according to the user's
+            # configuration.
+            rpc :IngestConversations, ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest, ::Google::Longrunning::Operation
             # Export insights data to a destination defined in the request body.
             rpc :ExportInsightsData, ::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest, ::Google::Longrunning::Operation
             # Creates an issue model.
@@ -76,6 +81,8 @@ module Google
             rpc :ListIssues, ::Google::Cloud::ContactCenterInsights::V1::ListIssuesRequest, ::Google::Cloud::ContactCenterInsights::V1::ListIssuesResponse
             # Updates an issue.
             rpc :UpdateIssue, ::Google::Cloud::ContactCenterInsights::V1::UpdateIssueRequest, ::Google::Cloud::ContactCenterInsights::V1::Issue
+            # Deletes an issue.
+            rpc :DeleteIssue, ::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest, ::Google::Protobuf::Empty
             # Gets an issue model's statistics.
             rpc :CalculateIssueModelStats, ::Google::Cloud::ContactCenterInsights::V1::CalculateIssueModelStatsRequest, ::Google::Cloud::ContactCenterInsights::V1::CalculateIssueModelStatsResponse
             # Creates a phrase matcher.

data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb

@@ -72,6 +72,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :request_time, :message, 2, "google.protobuf.Timestamp"
       optional :create_time, :message, 3, "google.protobuf.Timestamp"
       optional :analysis_result, :message, 7, "google.cloud.contactcenterinsights.v1.AnalysisResult"
+      optional :annotator_selector, :message, 8, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
     end
     add_message "google.cloud.contactcenterinsights.v1.ConversationDataSource" do
       oneof :source do
@@ -126,6 +127,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
         optional :entity_mention_data, :message, 15, "google.cloud.contactcenterinsights.v1.EntityMentionData"
         optional :intent_match_data, :message, 16, "google.cloud.contactcenterinsights.v1.IntentMatchData"
         optional :phrase_match_data, :message, 17, "google.cloud.contactcenterinsights.v1.PhraseMatchData"
+        optional :issue_match_data, :message, 18, "google.cloud.contactcenterinsights.v1.IssueMatchData"
       end
     end
     add_message "google.cloud.contactcenterinsights.v1.AnnotationBoundary" do
@@ -190,6 +192,9 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :magnitude, :float, 1
       optional :score, :float, 2
     end
+    add_message "google.cloud.contactcenterinsights.v1.IssueMatchData" do
+      optional :issue_assignment, :message, 1, "google.cloud.contactcenterinsights.v1.IssueAssignment"
+    end
     add_message "google.cloud.contactcenterinsights.v1.IssueModel" do
       optional :name, :string, 1
       optional :display_name, :string, 2
@@ -217,6 +222,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :display_name, :string, 2
       optional :create_time, :message, 3, "google.protobuf.Timestamp"
       optional :update_time, :message, 4, "google.protobuf.Timestamp"
+      repeated :sample_utterances, :string, 6
     end
     add_message "google.cloud.contactcenterinsights.v1.IssueModelLabelStats" do
       optional :analyzed_conversations_count, :int64, 1
@@ -279,6 +285,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
     end
     add_message "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig" do
       optional :runtime_integration_analysis_percentage, :double, 1
+      optional :annotator_selector, :message, 5, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
     end
     add_message "google.cloud.contactcenterinsights.v1.RuntimeAnnotation" do
       optional :annotation_id, :string, 1
@@ -360,6 +367,17 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :update_time, :message, 4, "google.protobuf.Timestamp"
       optional :value, :string, 5
     end
+    add_message "google.cloud.contactcenterinsights.v1.AnnotatorSelector" do
+      optional :run_interruption_annotator, :bool, 1
+      optional :run_silence_annotator, :bool, 2
+      optional :run_phrase_matcher_annotator, :bool, 3
+      repeated :phrase_matchers, :string, 4
+      optional :run_sentiment_annotator, :bool, 5
+      optional :run_entity_annotator, :bool, 6
+      optional :run_intent_annotator, :bool, 7
+      optional :run_issue_model_annotator, :bool, 8
+      repeated :issue_models, :string, 10
+    end
   end
 end
 
@@ -397,6 +415,7 @@ module Google
         EntityMentionData::MentionType = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType").enummodule
         IntentMatchData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IntentMatchData").msgclass
         SentimentData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SentimentData").msgclass
+        IssueMatchData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueMatchData").msgclass
         IssueModel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel").msgclass
         IssueModel::InputDataConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig").msgclass
         IssueModel::State = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel.State").enummodule
@@ -423,6 +442,7 @@ module Google
         ConversationParticipant = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant").msgclass
         ConversationParticipant::Role = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant.Role").enummodule
         View = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.View").msgclass
+        AnnotatorSelector = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector").msgclass
       end
     end
   end

data/proto_docs/google/api/client.rb

@@ -0,0 +1,318 @@
+# frozen_string_literal: true
+
+# Copyright 2022 Google LLC
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     https://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+
+# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
+
+
+module Google
+  module Api
+    # Required information for every language.
+    # @!attribute [rw] reference_docs_uri
+    #   @return [::String]
+    #     Link to automatically generated reference documentation.  Example:
+    #     https://cloud.google.com/nodejs/docs/reference/asset/latest
+    # @!attribute [rw] destinations
+    #   @return [::Array<::Google::Api::ClientLibraryDestination>]
+    #     The destination where API teams want this client library to be published.
+    class CommonLanguageSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Details about how and where to publish client libraries.
+    # @!attribute [rw] version
+    #   @return [::String]
+    #     Version of the API to apply these settings to.
+    # @!attribute [rw] launch_stage
+    #   @return [::Google::Api::LaunchStage]
+    #     Launch stage of this version of the API.
+    # @!attribute [rw] rest_numeric_enums
+    #   @return [::Boolean]
+    #     When using transport=rest, the client request will encode enums as
+    #     numbers rather than strings.
+    # @!attribute [rw] java_settings
+    #   @return [::Google::Api::JavaSettings]
+    #     Settings for legacy Java features, supported in the Service YAML.
+    # @!attribute [rw] cpp_settings
+    #   @return [::Google::Api::CppSettings]
+    #     Settings for C++ client libraries.
+    # @!attribute [rw] php_settings
+    #   @return [::Google::Api::PhpSettings]
+    #     Settings for PHP client libraries.
+    # @!attribute [rw] python_settings
+    #   @return [::Google::Api::PythonSettings]
+    #     Settings for Python client libraries.
+    # @!attribute [rw] node_settings
+    #   @return [::Google::Api::NodeSettings]
+    #     Settings for Node client libraries.
+    # @!attribute [rw] dotnet_settings
+    #   @return [::Google::Api::DotnetSettings]
+    #     Settings for .NET client libraries.
+    # @!attribute [rw] ruby_settings
+    #   @return [::Google::Api::RubySettings]
+    #     Settings for Ruby client libraries.
+    # @!attribute [rw] go_settings
+    #   @return [::Google::Api::GoSettings]
+    #     Settings for Go client libraries.
+    class ClientLibrarySettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # This message configures the settings for publishing [Google Cloud Client
+    # libraries](https://cloud.google.com/apis/docs/cloud-client-libraries)
+    # generated from the service config.
+    # @!attribute [rw] method_settings
+    #   @return [::Array<::Google::Api::MethodSettings>]
+    #     A list of API method settings, e.g. the behavior for methods that use the
+    #     long-running operation pattern.
+    # @!attribute [rw] new_issue_uri
+    #   @return [::String]
+    #     Link to a place that API users can report issues.  Example:
+    #     https://issuetracker.google.com/issues/new?component=190865&template=1161103
+    # @!attribute [rw] documentation_uri
+    #   @return [::String]
+    #     Link to product home page.  Example:
+    #     https://cloud.google.com/asset-inventory/docs/overview
+    # @!attribute [rw] api_short_name
+    #   @return [::String]
+    #     Used as a tracking tag when collecting data about the APIs developer
+    #     relations artifacts like docs, packages delivered to package managers,
+    #     etc.  Example: "speech".
+    # @!attribute [rw] github_label
+    #   @return [::String]
+    #     GitHub label to apply to issues and pull requests opened for this API.
+    # @!attribute [rw] codeowner_github_teams
+    #   @return [::Array<::String>]
+    #     GitHub teams to be added to CODEOWNERS in the directory in GitHub
+    #     containing source code for the client libraries for this API.
+    # @!attribute [rw] doc_tag_prefix
+    #   @return [::String]
+    #     A prefix used in sample code when demarking regions to be included in
+    #     documentation.
+    # @!attribute [rw] organization
+    #   @return [::Google::Api::ClientLibraryOrganization]
+    #     For whom the client library is being published.
+    # @!attribute [rw] library_settings
+    #   @return [::Array<::Google::Api::ClientLibrarySettings>]
+    #     Client library settings.  If the same version string appears multiple
+    #     times in this list, then the last one wins.  Settings from earlier
+    #     settings with the same version string are discarded.
+    class Publishing
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Java client libraries.
+    # @!attribute [rw] library_package
+    #   @return [::String]
+    #     The package name to use in Java. Clobbers the java_package option
+    #     set in the protobuf. This should be used **only** by APIs
+    #     who have already set the language_settings.java.package_name" field
+    #     in gapic.yaml. API teams should use the protobuf java_package option
+    #     where possible.
+    #
+    #     Example of a YAML configuration::
+    #
+    #      publishing:
+    #        java_settings:
+    #          library_package: com.google.cloud.pubsub.v1
+    # @!attribute [rw] service_class_names
+    #   @return [::Google::Protobuf::Map{::String => ::String}]
+    #     Configure the Java class name to use instead of the service's for its
+    #     corresponding generated GAPIC client. Keys are fully-qualified
+    #     service names as they appear in the protobuf (including the full
+    #     the language_settings.java.interface_names" field in gapic.yaml. API
+    #     teams should otherwise use the service name as it appears in the
+    #     protobuf.
+    #
+    #     Example of a YAML configuration::
+    #
+    #      publishing:
+    #        java_settings:
+    #          service_class_names:
+    #            - google.pubsub.v1.Publisher: TopicAdmin
+    #            - google.pubsub.v1.Subscriber: SubscriptionAdmin
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class JavaSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+
+      # @!attribute [rw] key
+      #   @return [::String]
+      # @!attribute [rw] value
+      #   @return [::String]
+      class ServiceClassNamesEntry
+        include ::Google::Protobuf::MessageExts
+        extend ::Google::Protobuf::MessageExts::ClassMethods
+      end
+    end
+
+    # Settings for C++ client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class CppSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Php client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class PhpSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Python client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class PythonSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Node client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class NodeSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Dotnet client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class DotnetSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Ruby client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class RubySettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Settings for Go client libraries.
+    # @!attribute [rw] common
+    #   @return [::Google::Api::CommonLanguageSettings]
+    #     Some settings.
+    class GoSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+    end
+
+    # Describes the generator configuration for a method.
+    # @!attribute [rw] selector
+    #   @return [::String]
+    #     The fully qualified name of the method, for which the options below apply.
+    #     This is used to find the method to apply the options.
+    # @!attribute [rw] long_running
+    #   @return [::Google::Api::MethodSettings::LongRunning]
+    #     Describes settings to use for long-running operations when generating
+    #     API methods for RPCs. Complements RPCs that use the annotations in
+    #     google/longrunning/operations.proto.
+    #
+    #     Example of a YAML configuration::
+    #
+    #      publishing:
+    #        method_behavior:
+    #          - selector: CreateAdDomain
+    #            long_running:
+    #              initial_poll_delay:
+    #                seconds: 60 # 1 minute
+    #              poll_delay_multiplier: 1.5
+    #              max_poll_delay:
+    #                seconds: 360 # 6 minutes
+    #              total_poll_timeout:
+    #                 seconds: 54000 # 90 minutes
+    class MethodSettings
+      include ::Google::Protobuf::MessageExts
+      extend ::Google::Protobuf::MessageExts::ClassMethods
+
+      # Describes settings to use when generating API methods that use the
+      # long-running operation pattern.
+      # All default values below are from those used in the client library
+      # generators (e.g.
+      # [Java](https://github.com/googleapis/gapic-generator-java/blob/04c2faa191a9b5a10b92392fe8482279c4404803/src/main/java/com/google/api/generator/gapic/composer/common/RetrySettingsComposer.java)).
+      # @!attribute [rw] initial_poll_delay
+      #   @return [::Google::Protobuf::Duration]
+      #     Initial delay after which the first poll request will be made.
+      #     Default value: 5 seconds.
+      # @!attribute [rw] poll_delay_multiplier
+      #   @return [::Float]
+      #     Multiplier to gradually increase delay between subsequent polls until it
+      #     reaches max_poll_delay.
+      #     Default value: 1.5.
+      # @!attribute [rw] max_poll_delay
+      #   @return [::Google::Protobuf::Duration]
+      #     Maximum time between two subsequent poll requests.
+      #     Default value: 45 seconds.
+      # @!attribute [rw] total_poll_timeout
+      #   @return [::Google::Protobuf::Duration]
+      #     Total polling timeout.
+      #     Default value: 5 minutes.
+      class LongRunning
+        include ::Google::Protobuf::MessageExts
+        extend ::Google::Protobuf::MessageExts::ClassMethods
+      end
+    end
+
+    # The organization for which the client libraries are being published.
+    # Affects the url where generated docs are published, etc.
+    module ClientLibraryOrganization
+      # Not useful.
+      CLIENT_LIBRARY_ORGANIZATION_UNSPECIFIED = 0
+
+      # Google Cloud Platform Org.
+      CLOUD = 1
+
+      # Ads (Advertising) Org.
+      ADS = 2
+
+      # Photos Org.
+      PHOTOS = 3
+
+      # Street View Org.
+      STREET_VIEW = 4
+    end
+
+    # To where should client libraries be published?
+    module ClientLibraryDestination
+      # Client libraries will neither be generated nor published to package
+      # managers.
+      CLIENT_LIBRARY_DESTINATION_UNSPECIFIED = 0
+
+      # Generate the client library in a repo under github.com/googleapis,
+      # but don't publish it to package managers.
+      GITHUB = 10
+
+      # Publish the library to package managers like nuget.org and npmjs.com.
+      PACKAGE_MANAGER = 20
+    end
+  end
+end

data/proto_docs/google/api/launch_stage.rb

@@ -0,0 +1,71 @@
+# frozen_string_literal: true
+
+# Copyright 2022 Google LLC
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     https://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+
+# Auto-generated by gapic-generator-ruby. DO NOT EDIT!
+
+
+module Google
+  module Api
+    # The launch stage as defined by [Google Cloud Platform
+    # Launch Stages](https://cloud.google.com/terms/launch-stages).
+    module LaunchStage
+      # Do not use this default value.
+      LAUNCH_STAGE_UNSPECIFIED = 0
+
+      # The feature is not yet implemented. Users can not use it.
+      UNIMPLEMENTED = 6
+
+      # Prelaunch features are hidden from users and are only visible internally.
+      PRELAUNCH = 7
+
+      # Early Access features are limited to a closed group of testers. To use
+      # these features, you must sign up in advance and sign a Trusted Tester
+      # agreement (which includes confidentiality provisions). These features may
+      # be unstable, changed in backward-incompatible ways, and are not
+      # guaranteed to be released.
+      EARLY_ACCESS = 1
+
+      # Alpha is a limited availability test for releases before they are cleared
+      # for widespread use. By Alpha, all significant design issues are resolved
+      # and we are in the process of verifying functionality. Alpha customers
+      # need to apply for access, agree to applicable terms, and have their
+      # projects allowlisted. Alpha releases don't have to be feature complete,
+      # no SLAs are provided, and there are no technical support obligations, but
+      # they will be far enough along that customers can actually use them in
+      # test environments or for limited-use tests -- just like they would in
+      # normal production cases.
+      ALPHA = 2
+
+      # Beta is the point at which we are ready to open a release for any
+      # customer to use. There are no SLA or technical support obligations in a
+      # Beta release. Products will be complete from a feature perspective, but
+      # may have some open outstanding issues. Beta releases are suitable for
+      # limited production use cases.
+      BETA = 3
+
+      # GA features are open to all developers and are considered stable and
+      # fully qualified for production use.
+      GA = 4
+
+      # Deprecated features are scheduled to be shut down and removed. For more
+      # information, see the "Deprecation Policy" section of our [Terms of
+      # Service](https://cloud.google.com/terms/)
+      # and the [Google Cloud Platform Subject to the Deprecation
+      # Policy](https://cloud.google.com/terms/deprecation) documentation.
+      DEPRECATED = 5
+    end
+  end
+end

data/proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb

@@ -145,6 +145,9 @@ module Google
         # @!attribute [r] conversation
         #   @return [::String]
         #     Output only. The Conversation that this Analysis Operation belongs to.
+        # @!attribute [r] annotator_selector
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
+        #     Output only. The annotator selector used for the analysis (if any).
         class CreateAnalysisOperationMetadata
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -249,6 +252,77 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # The request to ingest conversations.
+        # @!attribute [rw] gcs_source
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource]
+        #     A cloud storage bucket source.
+        # @!attribute [rw] transcript_object_config
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::TranscriptObjectConfig]
+        #     Configuration for when `source` contains conversation transcripts.
+        # @!attribute [rw] parent
+        #   @return [::String]
+        #     Required. The parent resource for new conversations.
+        # @!attribute [rw] conversation_config
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig]
+        #     Configuration that applies to all conversations.
+        class IngestConversationsRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+
+          # Configuration for Cloud Storage bucket sources.
+          # @!attribute [rw] bucket_uri
+          #   @return [::String]
+          #     Required. The Cloud Storage bucket containing source objects.
+          class GcsSource
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+
+          # Configuration for processing transcript objects.
+          # @!attribute [rw] medium
+          #   @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
+          #     Required. The medium transcript objects represent.
+          class TranscriptObjectConfig
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+
+          # Configuration that applies to all conversations.
+          # @!attribute [rw] agent_id
+          #   @return [::String]
+          #     An opaque, user-specified string representing the human agent who handled
+          #     the conversations.
+          class ConversationConfig
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+        end
+
+        # The metadata for an IngestConversations operation.
+        # @!attribute [r] create_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     Output only. The time the operation was created.
+        # @!attribute [r] end_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     Output only. The time the operation finished running.
+        # @!attribute [r] request
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest]
+        #     Output only. The original request for ingest.
+        # @!attribute [r] partial_errors
+        #   @return [::Array<::Google::Rpc::Status>]
+        #     Output only. Partial errors during ingest operation that might cause the operation
+        #     output to be incomplete.
+        class IngestConversationsMetadata
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # The response to an IngestConversations operation.
+        class IngestConversationsResponse
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # The request to create an analysis.
         # @!attribute [rw] parent
         #   @return [::String]
@@ -316,6 +390,63 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # The request to analyze conversations in bulk.
+        # @!attribute [rw] parent
+        #   @return [::String]
+        #     Required. The parent resource to create analyses in.
+        # @!attribute [rw] filter
+        #   @return [::String]
+        #     Required. Filter used to select the subset of conversations to analyze.
+        # @!attribute [rw] analysis_percentage
+        #   @return [::Float]
+        #     Required. Percentage of selected conversation to analyze, between
+        #     [0, 100].
+        # @!attribute [rw] annotator_selector
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
+        #     To select the annotators to run and the phrase matchers to use
+        #     (if any). If not specified, all annotators will be run.
+        class BulkAnalyzeConversationsRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # The metadata for a bulk analyze conversations operation.
+        # @!attribute [rw] create_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     The time the operation was created.
+        # @!attribute [rw] end_time
+        #   @return [::Google::Protobuf::Timestamp]
+        #     The time the operation finished running.
+        # @!attribute [rw] request
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest]
+        #     The original request for bulk analyze.
+        # @!attribute [rw] completed_analyses_count
+        #   @return [::Integer]
+        #     The number of requested analyses that have completed successfully so far.
+        # @!attribute [rw] failed_analyses_count
+        #   @return [::Integer]
+        #     The number of requested analyses that have failed so far.
+        # @!attribute [rw] total_requested_analyses_count
+        #   @return [::Integer]
+        #     Total number of analyses requested. Computed by the number of conversations
+        #     returned by `filter` multiplied by `analysis_percentage` in the request.
+        class BulkAnalyzeConversationsMetadata
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
+        # The response for a bulk analyze conversations operation.
+        # @!attribute [rw] successful_analysis_count
+        #   @return [::Integer]
+        #     Count of successful analyses.
+        # @!attribute [rw] failed_analysis_count
+        #   @return [::Integer]
+        #     Count of failed analyses.
+        class BulkAnalyzeConversationsResponse
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # The request to export insights.
         # @!attribute [rw] big_query_destination
         #   @return [::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest::BigQueryDestination]
@@ -588,6 +719,15 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # The request to delete an issue.
+        # @!attribute [rw] name
+        #   @return [::String]
+        #     Required. The name of the issue to delete.
+        class DeleteIssueRequest
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # Request to get statistics of an issue model.
         # @!attribute [rw] issue_model
         #   @return [::String]

data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

@@ -231,6 +231,10 @@ module Google
         #   @return [::Google::Cloud::ContactCenterInsights::V1::AnalysisResult]
         #     Output only. The result of the analysis, which is populated when the analysis
         #     finishes.
+        # @!attribute [rw] annotator_selector
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
+        #     To select the annotators to run and the phrase matchers to use
+        #     (if any). If not specified, all annotators will be run.
         class Analysis
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -404,6 +408,9 @@ module Google
         # @!attribute [rw] phrase_match_data
         #   @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData]
         #     Data specifying a phrase match.
+        # @!attribute [rw] issue_match_data
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::IssueMatchData]
+        #     Data specifying an issue match.
         # @!attribute [rw] channel_tag
         #   @return [::Integer]
         #     The channel of the audio where the annotation occurs. For single-channel
@@ -662,6 +669,15 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # The data for an issue match annotation.
+        # @!attribute [rw] issue_assignment
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::IssueAssignment]
+        #     Information about the issue's assignment.
+        class IssueMatchData
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
+
         # The issue model resource.
         # @!attribute [rw] name
         #   @return [::String]
@@ -746,6 +762,10 @@ module Google
         # @!attribute [r] update_time
         #   @return [::Google::Protobuf::Timestamp]
         #     Output only. The most recent time that this issue was updated.
+        # @!attribute [r] sample_utterances
+        #   @return [::Array<::String>]
+        #     Output only. Resource names of the sample representative utterances that match to this
+        #     issue.
         class Issue
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -966,6 +986,10 @@ module Google
           #   @return [::Float]
           #     Percentage of conversations created using Dialogflow runtime integration
           #     to analyze automatically, between [0, 100].
+          # @!attribute [rw] annotator_selector
+          #   @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
+          #     To select the annotators to run and the phrase matchers to use
+          #     (if any). If not specified, all annotators will be run.
           class AnalysisConfig
             include ::Google::Protobuf::MessageExts
             extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1273,6 +1297,48 @@ module Google
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
+
+        # Selector of all available annotators and phrase matchers to run.
+        # @!attribute [rw] run_interruption_annotator
+        #   @return [::Boolean]
+        #     Whether to run the interruption annotator.
+        # @!attribute [rw] run_silence_annotator
+        #   @return [::Boolean]
+        #     Whether to run the silence annotator.
+        # @!attribute [rw] run_phrase_matcher_annotator
+        #   @return [::Boolean]
+        #     Whether to run the active phrase matcher annotator(s).
+        # @!attribute [rw] phrase_matchers
+        #   @return [::Array<::String>]
+        #     The list of phrase matchers to run. If not provided, all active phrase
+        #     matchers will be used. If inactive phrase matchers are provided, they will
+        #     not be used. Phrase matchers will be run only if
+        #     run_phrase_matcher_annotator is set to true. Format:
+        #     projects/\\{project}/locations/\\{location}/phraseMatchers/\\{phrase_matcher}
+        # @!attribute [rw] run_sentiment_annotator
+        #   @return [::Boolean]
+        #     Whether to run the sentiment annotator.
+        # @!attribute [rw] run_entity_annotator
+        #   @return [::Boolean]
+        #     Whether to run the entity annotator.
+        # @!attribute [rw] run_intent_annotator
+        #   @return [::Boolean]
+        #     Whether to run the intent annotator.
+        # @!attribute [rw] run_issue_model_annotator
+        #   @return [::Boolean]
+        #     Whether to run the issue model annotator. A model should have already been
+        #     deployed for this to take effect.
+        # @!attribute [rw] issue_models
+        #   @return [::Array<::String>]
+        #     The issue model to run. If not provided, the most recently deployed topic
+        #     model will be used. The provided issue model will only be used for
+        #     inference if the issue model is deployed and if run_issue_model_annotator
+        #     is set to true. If more than one issue model is provided, only the first
+        #     provided issue model will be used for inference.
+        class AnnotatorSelector
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+        end
       end
     end
   end

data/proto_docs/google/rpc/status.rb

@@ -28,12 +28,14 @@ module Google
     # [API Design Guide](https://cloud.google.com/apis/design/errors).
     # @!attribute [rw] code
     #   @return [::Integer]
-    #     The status code, which should be an enum value of [google.rpc.Code][google.rpc.Code].
+    #     The status code, which should be an enum value of
+    #     [google.rpc.Code][google.rpc.Code].
     # @!attribute [rw] message
     #   @return [::String]
     #     A developer-facing error message, which should be in English. Any
     #     user-facing error message should be localized and sent in the
-    #     {::Google::Rpc::Status#details google.rpc.Status.details} field, or localized by the client.
+    #     {::Google::Rpc::Status#details google.rpc.Status.details} field, or localized
+    #     by the client.
     # @!attribute [rw] details
     #   @return [::Array<::Google::Protobuf::Any>]
     #     A list of messages that carry the error details.  There is a common set of

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: google-cloud-contact_center_insights-v1
 version: !ruby/object:Gem::Version
-  version: 0.8.2
+  version: 0.9.0
 platform: ruby
 authors:
 - Google LLC
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2022-08-24 00:00:00.000000000 Z
+date: 2022-12-14 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: gapic-common
@@ -16,7 +16,7 @@ dependencies:
     requirements:
     - - ">="
       - !ruby/object:Gem::Version
-        version: '0.10'
+        version: '0.12'
     - - "<"
       - !ruby/object:Gem::Version
         version: 2.a
@@ -26,7 +26,7 @@ dependencies:
     requirements:
     - - ">="
       - !ruby/object:Gem::Version
-        version: '0.10'
+        version: '0.12'
     - - "<"
       - !ruby/object:Gem::Version
         version: 2.a
@@ -183,7 +183,9 @@ files:
 - lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb
 - lib/google/cloud/contactcenterinsights/v1/resources_pb.rb
 - proto_docs/README.md
+- proto_docs/google/api/client.rb
 - proto_docs/google/api/field_behavior.rb
+- proto_docs/google/api/launch_stage.rb
 - proto_docs/google/api/resource.rb
 - proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb
 - proto_docs/google/cloud/contactcenterinsights/v1/resources.rb