google-cloud-contact_center_insights-v1 0.18.0 → 0.19.0

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checksums.yaml CHANGED
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@@ -1203,6 +1203,110 @@ module Google
1203
1203
  raise ::Google::Cloud::Error.from_error(e)
1204
1204
  end
1205
1205
 
1206
+ ##
1207
+ # Deletes multiple conversations in a single request.
1208
+ #
1209
+ # @overload bulk_delete_conversations(request, options = nil)
1210
+ # Pass arguments to `bulk_delete_conversations` via a request object, either of type
1211
+ # {::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest} or an equivalent Hash.
1212
+ #
1213
+ # @param request [::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest, ::Hash]
1214
+ # A request object representing the call parameters. Required. To specify no
1215
+ # parameters, or to keep all the default parameter values, pass an empty Hash.
1216
+ # @param options [::Gapic::CallOptions, ::Hash]
1217
+ # Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
1218
+ #
1219
+ # @overload bulk_delete_conversations(parent: nil, filter: nil, max_delete_count: nil, force: nil)
1220
+ # Pass arguments to `bulk_delete_conversations` via keyword arguments. Note that at
1221
+ # least one keyword argument is required. To specify no parameters, or to keep all
1222
+ # the default parameter values, pass an empty Hash as a request object (see above).
1223
+ #
1224
+ # @param parent [::String]
1225
+ # Required. The parent resource to create analyses in.
1226
+ # Format:
1227
+ # projects/\\{project}/locations/\\{location}
1228
+ # @param filter [::String]
1229
+ # Filter used to select the subset of conversations to analyze.
1230
+ # @param max_delete_count [::Integer]
1231
+ # Maximum number of conversations to delete. The default is 1000. It can be
1232
+ # changed by setting the `max_delete_count` field.
1233
+ # @param force [::Boolean]
1234
+ # If set to true, all of this conversation's analyses will also be deleted.
1235
+ # Otherwise, the request will only succeed if the conversation has no
1236
+ # analyses.
1237
+ #
1238
+ # @yield [response, operation] Access the result along with the RPC operation
1239
+ # @yieldparam response [::Gapic::Operation]
1240
+ # @yieldparam operation [::GRPC::ActiveCall::Operation]
1241
+ #
1242
+ # @return [::Gapic::Operation]
1243
+ #
1244
+ # @raise [::Google::Cloud::Error] if the RPC is aborted.
1245
+ #
1246
+ # @example Basic example
1247
+ # require "google/cloud/contact_center_insights/v1"
1248
+ #
1249
+ # # Create a client object. The client can be reused for multiple calls.
1250
+ # client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
1251
+ #
1252
+ # # Create a request. To set request fields, pass in keyword arguments.
1253
+ # request = Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest.new
1254
+ #
1255
+ # # Call the bulk_delete_conversations method.
1256
+ # result = client.bulk_delete_conversations request
1257
+ #
1258
+ # # The returned object is of type Gapic::Operation. You can use it to
1259
+ # # check the status of an operation, cancel it, or wait for results.
1260
+ # # Here is how to wait for a response.
1261
+ # result.wait_until_done! timeout: 60
1262
+ # if result.response?
1263
+ # p result.response
1264
+ # else
1265
+ # puts "No response received."
1266
+ # end
1267
+ #
1268
+ def bulk_delete_conversations request, options = nil
1269
+ raise ::ArgumentError, "request must be provided" if request.nil?
1270
+
1271
+ request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest
1272
+
1273
+ # Converts hash and nil to an options object
1274
+ options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
1275
+
1276
+ # Customize the options with defaults
1277
+ metadata = @config.rpcs.bulk_delete_conversations.metadata.to_h
1278
+
1279
+ # Set x-goog-api-client and x-goog-user-project headers
1280
+ metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
1281
+ lib_name: @config.lib_name, lib_version: @config.lib_version,
1282
+ gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
1283
+ metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
1284
+
1285
+ header_params = {}
1286
+ if request.parent
1287
+ header_params["parent"] = request.parent
1288
+ end
1289
+
1290
+ request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
1291
+ metadata[:"x-goog-request-params"] ||= request_params_header
1292
+
1293
+ options.apply_defaults timeout: @config.rpcs.bulk_delete_conversations.timeout,
1294
+ metadata: metadata,
1295
+ retry_policy: @config.rpcs.bulk_delete_conversations.retry_policy
1296
+
1297
+ options.apply_defaults timeout: @config.timeout,
1298
+ metadata: @config.metadata,
1299
+ retry_policy: @config.retry_policy
1300
+
1301
+ @contact_center_insights_stub.call_rpc :bulk_delete_conversations, request, options: options do |response, operation|
1302
+ response = ::Gapic::Operation.new response, @operations_client, options: options
1303
+ yield response, operation if block_given?
1304
+ return response
1305
+ end
1306
+ rescue ::GRPC::BadStatus => e
1307
+ raise ::Google::Cloud::Error.from_error(e)
1308
+ end
1309
+
1206
1310
  ##
1207
1311
  # Imports conversations and processes them according to the user's
1208
1312
  # configuration.
@@ -1217,7 +1321,7 @@ module Google
1217
1321
  # @param options [::Gapic::CallOptions, ::Hash]
1218
1322
  # Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
1219
1323
  #
1220
- # @overload ingest_conversations(gcs_source: nil, transcript_object_config: nil, parent: nil, conversation_config: nil)
1324
+ # @overload ingest_conversations(gcs_source: nil, transcript_object_config: nil, parent: nil, conversation_config: nil, redaction_config: nil, speech_config: nil)
1221
1325
  # Pass arguments to `ingest_conversations` via keyword arguments. Note that at
1222
1326
  # least one keyword argument is required. To specify no parameters, or to keep all
1223
1327
  # the default parameter values, pass an empty Hash as a request object (see above).
@@ -1231,6 +1335,12 @@ module Google
1231
1335
  # Required. The parent resource for new conversations.
1232
1336
  # @param conversation_config [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig, ::Hash]
1233
1337
  # Configuration that applies to all conversations.
1338
+ # @param redaction_config [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig, ::Hash]
1339
+ # Optional. DLP settings for transcript redaction. Optional, will default to
1340
+ # the config specified in Settings.
1341
+ # @param speech_config [::Google::Cloud::ContactCenterInsights::V1::SpeechConfig, ::Hash]
1342
+ # Optional. Default Speech-to-Text configuration. Optional, will default to
1343
+ # the config specified in Settings.
1234
1344
  #
1235
1345
  # @yield [response, operation] Access the result along with the RPC operation
1236
1346
  # @yieldparam response [::Gapic::Operation]
@@ -3824,6 +3934,11 @@ module Google
3824
3934
  #
3825
3935
  attr_reader :bulk_analyze_conversations
3826
3936
  ##
3937
+ # RPC-specific configuration for `bulk_delete_conversations`
3938
+ # @return [::Gapic::Config::Method]
3939
+ #
3940
+ attr_reader :bulk_delete_conversations
3941
+ ##
3827
3942
  # RPC-specific configuration for `ingest_conversations`
3828
3943
  # @return [::Gapic::Config::Method]
3829
3944
  #
@@ -3983,6 +4098,8 @@ module Google
3983
4098
  @delete_analysis = ::Gapic::Config::Method.new delete_analysis_config
3984
4099
  bulk_analyze_conversations_config = parent_rpcs.bulk_analyze_conversations if parent_rpcs.respond_to? :bulk_analyze_conversations
3985
4100
  @bulk_analyze_conversations = ::Gapic::Config::Method.new bulk_analyze_conversations_config
4101
+ bulk_delete_conversations_config = parent_rpcs.bulk_delete_conversations if parent_rpcs.respond_to? :bulk_delete_conversations
4102
+ @bulk_delete_conversations = ::Gapic::Config::Method.new bulk_delete_conversations_config
3986
4103
  ingest_conversations_config = parent_rpcs.ingest_conversations if parent_rpcs.respond_to? :ingest_conversations
3987
4104
  @ingest_conversations = ::Gapic::Config::Method.new ingest_conversations_config
3988
4105
  export_insights_data_config = parent_rpcs.export_insights_data if parent_rpcs.respond_to? :export_insights_data
@@ -1116,6 +1116,103 @@ module Google
1116
1116
  raise ::Google::Cloud::Error.from_error(e)
1117
1117
  end
1118
1118
 
1119
+ ##
1120
+ # Deletes multiple conversations in a single request.
1121
+ #
1122
+ # @overload bulk_delete_conversations(request, options = nil)
1123
+ # Pass arguments to `bulk_delete_conversations` via a request object, either of type
1124
+ # {::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest} or an equivalent Hash.
1125
+ #
1126
+ # @param request [::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest, ::Hash]
1127
+ # A request object representing the call parameters. Required. To specify no
1128
+ # parameters, or to keep all the default parameter values, pass an empty Hash.
1129
+ # @param options [::Gapic::CallOptions, ::Hash]
1130
+ # Overrides the default settings for this call, e.g, timeout, retries etc. Optional.
1131
+ #
1132
+ # @overload bulk_delete_conversations(parent: nil, filter: nil, max_delete_count: nil, force: nil)
1133
+ # Pass arguments to `bulk_delete_conversations` via keyword arguments. Note that at
1134
+ # least one keyword argument is required. To specify no parameters, or to keep all
1135
+ # the default parameter values, pass an empty Hash as a request object (see above).
1136
+ #
1137
+ # @param parent [::String]
1138
+ # Required. The parent resource to create analyses in.
1139
+ # Format:
1140
+ # projects/\\{project}/locations/\\{location}
1141
+ # @param filter [::String]
1142
+ # Filter used to select the subset of conversations to analyze.
1143
+ # @param max_delete_count [::Integer]
1144
+ # Maximum number of conversations to delete. The default is 1000. It can be
1145
+ # changed by setting the `max_delete_count` field.
1146
+ # @param force [::Boolean]
1147
+ # If set to true, all of this conversation's analyses will also be deleted.
1148
+ # Otherwise, the request will only succeed if the conversation has no
1149
+ # analyses.
1150
+ # @yield [result, operation] Access the result along with the TransportOperation object
1151
+ # @yieldparam result [::Gapic::Operation]
1152
+ # @yieldparam operation [::Gapic::Rest::TransportOperation]
1153
+ #
1154
+ # @return [::Gapic::Operation]
1155
+ #
1156
+ # @raise [::Google::Cloud::Error] if the REST call is aborted.
1157
+ #
1158
+ # @example Basic example
1159
+ # require "google/cloud/contact_center_insights/v1"
1160
+ #
1161
+ # # Create a client object. The client can be reused for multiple calls.
1162
+ # client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Rest::Client.new
1163
+ #
1164
+ # # Create a request. To set request fields, pass in keyword arguments.
1165
+ # request = Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest.new
1166
+ #
1167
+ # # Call the bulk_delete_conversations method.
1168
+ # result = client.bulk_delete_conversations request
1169
+ #
1170
+ # # The returned object is of type Gapic::Operation. You can use it to
1171
+ # # check the status of an operation, cancel it, or wait for results.
1172
+ # # Here is how to wait for a response.
1173
+ # result.wait_until_done! timeout: 60
1174
+ # if result.response?
1175
+ # p result.response
1176
+ # else
1177
+ # puts "No response received."
1178
+ # end
1179
+ #
1180
+ def bulk_delete_conversations request, options = nil
1181
+ raise ::ArgumentError, "request must be provided" if request.nil?
1182
+
1183
+ request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest
1184
+
1185
+ # Converts hash and nil to an options object
1186
+ options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
1187
+
1188
+ # Customize the options with defaults
1189
+ call_metadata = @config.rpcs.bulk_delete_conversations.metadata.to_h
1190
+
1191
+ # Set x-goog-api-client and x-goog-user-project headers
1192
+ call_metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
1193
+ lib_name: @config.lib_name, lib_version: @config.lib_version,
1194
+ gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION,
1195
+ transports_version_send: [:rest]
1196
+
1197
+ call_metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
1198
+
1199
+ options.apply_defaults timeout: @config.rpcs.bulk_delete_conversations.timeout,
1200
+ metadata: call_metadata,
1201
+ retry_policy: @config.rpcs.bulk_delete_conversations.retry_policy
1202
+
1203
+ options.apply_defaults timeout: @config.timeout,
1204
+ metadata: @config.metadata,
1205
+ retry_policy: @config.retry_policy
1206
+
1207
+ @contact_center_insights_stub.bulk_delete_conversations request, options do |result, operation|
1208
+ result = ::Gapic::Operation.new result, @operations_client, options: options
1209
+ yield result, operation if block_given?
1210
+ return result
1211
+ end
1212
+ rescue ::Gapic::Rest::Error => e
1213
+ raise ::Google::Cloud::Error.from_error(e)
1214
+ end
1215
+
1119
1216
  ##
1120
1217
  # Imports conversations and processes them according to the user's
1121
1218
  # configuration.
@@ -1130,7 +1227,7 @@ module Google
1130
1227
  # @param options [::Gapic::CallOptions, ::Hash]
1131
1228
  # Overrides the default settings for this call, e.g, timeout, retries etc. Optional.
1132
1229
  #
1133
- # @overload ingest_conversations(gcs_source: nil, transcript_object_config: nil, parent: nil, conversation_config: nil)
1230
+ # @overload ingest_conversations(gcs_source: nil, transcript_object_config: nil, parent: nil, conversation_config: nil, redaction_config: nil, speech_config: nil)
1134
1231
  # Pass arguments to `ingest_conversations` via keyword arguments. Note that at
1135
1232
  # least one keyword argument is required. To specify no parameters, or to keep all
1136
1233
  # the default parameter values, pass an empty Hash as a request object (see above).
@@ -1144,6 +1241,12 @@ module Google
1144
1241
  # Required. The parent resource for new conversations.
1145
1242
  # @param conversation_config [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig, ::Hash]
1146
1243
  # Configuration that applies to all conversations.
1244
+ # @param redaction_config [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig, ::Hash]
1245
+ # Optional. DLP settings for transcript redaction. Optional, will default to
1246
+ # the config specified in Settings.
1247
+ # @param speech_config [::Google::Cloud::ContactCenterInsights::V1::SpeechConfig, ::Hash]
1248
+ # Optional. Default Speech-to-Text configuration. Optional, will default to
1249
+ # the config specified in Settings.
1147
1250
  # @yield [result, operation] Access the result along with the TransportOperation object
1148
1251
  # @yieldparam result [::Gapic::Operation]
1149
1252
  # @yieldparam operation [::Gapic::Rest::TransportOperation]
@@ -3528,6 +3631,11 @@ module Google
3528
3631
  #
3529
3632
  attr_reader :bulk_analyze_conversations
3530
3633
  ##
3634
+ # RPC-specific configuration for `bulk_delete_conversations`
3635
+ # @return [::Gapic::Config::Method]
3636
+ #
3637
+ attr_reader :bulk_delete_conversations
3638
+ ##
3531
3639
  # RPC-specific configuration for `ingest_conversations`
3532
3640
  # @return [::Gapic::Config::Method]
3533
3641
  #
@@ -3687,6 +3795,8 @@ module Google
3687
3795
  @delete_analysis = ::Gapic::Config::Method.new delete_analysis_config
3688
3796
  bulk_analyze_conversations_config = parent_rpcs.bulk_analyze_conversations if parent_rpcs.respond_to? :bulk_analyze_conversations
3689
3797
  @bulk_analyze_conversations = ::Gapic::Config::Method.new bulk_analyze_conversations_config
3798
+ bulk_delete_conversations_config = parent_rpcs.bulk_delete_conversations if parent_rpcs.respond_to? :bulk_delete_conversations
3799
+ @bulk_delete_conversations = ::Gapic::Config::Method.new bulk_delete_conversations_config
3690
3800
  ingest_conversations_config = parent_rpcs.ingest_conversations if parent_rpcs.respond_to? :ingest_conversations
3691
3801
  @ingest_conversations = ::Gapic::Config::Method.new ingest_conversations_config
3692
3802
  export_insights_data_config = parent_rpcs.export_insights_data if parent_rpcs.respond_to? :export_insights_data
@@ -458,6 +458,44 @@ module Google
458
458
  result
459
459
  end
460
460
 
461
+ ##
462
+ # Baseline implementation for the bulk_delete_conversations REST call
463
+ #
464
+ # @param request_pb [::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest]
465
+ # A request object representing the call parameters. Required.
466
+ # @param options [::Gapic::CallOptions]
467
+ # Overrides the default settings for this call, e.g, timeout, retries etc. Optional.
468
+ #
469
+ # @yield [result, operation] Access the result along with the TransportOperation object
470
+ # @yieldparam result [::Google::Longrunning::Operation]
471
+ # @yieldparam operation [::Gapic::Rest::TransportOperation]
472
+ #
473
+ # @return [::Google::Longrunning::Operation]
474
+ # A result object deserialized from the server's reply
475
+ def bulk_delete_conversations request_pb, options = nil
476
+ raise ::ArgumentError, "request must be provided" if request_pb.nil?
477
+
478
+ verb, uri, query_string_params, body = ServiceStub.transcode_bulk_delete_conversations_request request_pb
479
+ query_string_params = if query_string_params.any?
480
+ query_string_params.to_h { |p| p.split "=", 2 }
481
+ else
482
+ {}
483
+ end
484
+
485
+ response = @client_stub.make_http_request(
486
+ verb,
487
+ uri: uri,
488
+ body: body || "",
489
+ params: query_string_params,
490
+ options: options
491
+ )
492
+ operation = ::Gapic::Rest::TransportOperation.new response
493
+ result = ::Google::Longrunning::Operation.decode_json response.body, ignore_unknown_fields: true
494
+
495
+ yield result, operation if block_given?
496
+ result
497
+ end
498
+
461
499
  ##
462
500
  # Baseline implementation for the ingest_conversations REST call
463
501
  #
@@ -1720,6 +1758,28 @@ module Google
1720
1758
  transcoder.transcode request_pb
1721
1759
  end
1722
1760
 
1761
+ ##
1762
+ # @private
1763
+ #
1764
+ # GRPC transcoding helper method for the bulk_delete_conversations REST call
1765
+ #
1766
+ # @param request_pb [::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest]
1767
+ # A request object representing the call parameters. Required.
1768
+ # @return [Array(String, [String, nil], Hash{String => String})]
1769
+ # Uri, Body, Query string parameters
1770
+ def self.transcode_bulk_delete_conversations_request request_pb
1771
+ transcoder = Gapic::Rest::GrpcTranscoder.new
1772
+ .with_bindings(
1773
+ uri_method: :post,
1774
+ uri_template: "/v1/{parent}/conversations:bulkDelete",
1775
+ body: "*",
1776
+ matches: [
1777
+ ["parent", %r{^projects/[^/]+/locations/[^/]+/?$}, false]
1778
+ ]
1779
+ )
1780
+ transcoder.transcode request_pb
1781
+ end
1782
+
1723
1783
  ##
1724
1784
  # @private
1725
1785
  #
@@ -21,7 +21,7 @@ module Google
21
21
  module Cloud
22
22
  module ContactCenterInsights
23
23
  module V1
24
- VERSION = "0.18.0"
24
+ VERSION = "0.19.0"
25
25
  end
26
26
  end
27
27
  end
@@ -17,7 +17,7 @@ require 'google/protobuf/timestamp_pb'
17
17
  require 'google/rpc/status_pb'
18
18
 
19
19
 
20
- descriptor_data = "\nCgoogle/cloud/contactcenterinsights/v1/contact_center_insights.proto\x12%google.cloud.contactcenterinsights.v1\x1a\x1cgoogle/api/annotations.proto\x1a\x17google/api/client.proto\x1a\x1fgoogle/api/field_behavior.proto\x1a\x19google/api/resource.proto\x1a\x35google/cloud/contactcenterinsights/v1/resources.proto\x1a#google/longrunning/operations.proto\x1a\x1egoogle/protobuf/duration.proto\x1a\x1bgoogle/protobuf/empty.proto\x1a google/protobuf/field_mask.proto\x1a\x1fgoogle/protobuf/timestamp.proto\x1a\x17google/rpc/status.proto\"d\n\x15\x43\x61lculateStatsRequest\x12;\n\x08location\x18\x01 \x01(\tB)\xe0\x41\x02\xfa\x41#\n!locations.googleapis.com/Location\x12\x0e\n\x06\x66ilter\x18\x02 \x01(\t\"\x8f\n\n\x16\x43\x61lculateStatsResponse\x12\x33\n\x10\x61verage_duration\x18\x01 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x1a\n\x12\x61verage_turn_count\x18\x02 \x01(\x05\x12\x1a\n\x12\x63onversation_count\x18\x03 \x01(\x05\x12}\n\x19smart_highlighter_matches\x18\x04 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\x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.PhraseMatcherB\x03\xe0\x41\x02\x12/\n\x0bupdate_mask\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.FieldMask\"Y\n\x12GetSettingsRequest\x12\x43\n\x04name\x18\x01 \x01(\tB5\xe0\x41\x02\xfa\x41/\n-contactcenterinsights.googleapis.com/Settings\"\x95\x01\n\x15UpdateSettingsRequest\x12\x46\n\x08settings\x18\x01 \x01(\x0b\x32/.google.cloud.contactcenterinsights.v1.SettingsB\x03\xe0\x41\x02\x12\x34\n\x0bupdate_mask\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.FieldMaskB\x03\xe0\x41\x02\"\x8e\x01\n\x11\x43reateViewRequest\x12\x39\n\x06parent\x18\x01 \x01(\tB)\xe0\x41\x02\xfa\x41#\n!locations.googleapis.com/Location\x12>\n\x04view\x18\x02 \x01(\x0b\x32+.google.cloud.contactcenterinsights.v1.ViewB\x03\xe0\x41\x02\"Q\n\x0eGetViewRequest\x12?\n\x04name\x18\x01 \x01(\tB1\xe0\x41\x02\xfa\x41+\n)contactcenterinsights.googleapis.com/View\"t\n\x10ListViewsRequest\x12\x39\n\x06parent\x18\x01 \x01(\tB)\xe0\x41\x02\xfa\x41#\n!locations.googleapis.com/Location\x12\x11\n\tpage_size\x18\x02 \x01(\x05\x12\x12\n\npage_token\x18\x03 \x01(\t\"h\n\x11ListViewsResponse\x12:\n\x05views\x18\x01 \x03(\x0b\x32+.google.cloud.contactcenterinsights.v1.View\x12\x17\n\x0fnext_page_token\x18\x02 \x01(\t\"\x84\x01\n\x11UpdateViewRequest\x12>\n\x04view\x18\x01 \x01(\x0b\x32+.google.cloud.contactcenterinsights.v1.ViewB\x03\xe0\x41\x02\x12/\n\x0bupdate_mask\x18\x02 \x01(\x0b\x32\x1a.google.protobuf.FieldMask\"T\n\x11\x44\x65leteViewRequest\x12?\n\x04name\x18\x01 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BulkAnalyzeConversationsResponse\x12 BulkAnalyzeConversationsMetadata\x12\x9e\x02\n\x17\x42ulkDeleteConversations\x12\x45.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequest\x1a\x1d.google.longrunning.Operation\"\x9c\x01\x82\xd3\xe4\x93\x02\x41\"</v1/{parent=projects/*/locations/*}/conversations:bulkDelete:\x01*\xda\x41\rparent,filter\xca\x41\x42\n\x1f\x42ulkDeleteConversationsResponse\x12\x1f\x42ulkDeleteConversationsMetadata\x12\x83\x02\n\x13IngestConversations\x12\x41.google.cloud.contactcenterinsights.v1.IngestConversationsRequest\x1a\x1d.google.longrunning.Operation\"\x89\x01\x82\xd3\xe4\x93\x02=\"8/v1/{parent=projects/*/locations/*}/conversations:ingest:\x01*\xda\x41\x06parent\xca\x41:\n\x1bIngestConversationsResponse\x12\x1bIngestConversationsMetadata\x12\xfe\x01\n\x12\x45xportInsightsData\x12@.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest\x1a\x1d.google.longrunning.Operation\"\x86\x01\x82\xd3\xe4\x93\x02<\"7/v1/{parent=projects/*/locations/*}/insightsdata:export:\x01*\xda\x41\x06parent\xca\x41\x38\n\x1a\x45xportInsightsDataResponse\x12\x1a\x45xportInsightsDataMetadata\x12\xf6\x01\n\x10\x43reateIssueModel\x12>.google.cloud.contactcenterinsights.v1.CreateIssueModelRequest\x1a\x1d.google.longrunning.Operation\"\x82\x01\x82\xd3\xe4\x93\x02>\"//v1/{parent=projects/*/locations/*}/issueModels:\x0bissue_model\xda\x41\x12parent,issue_model\xca\x41&\n\nIssueModel\x12\x18\x43reateIssueModelMetadata\x12\xf1\x01\n\x10UpdateIssueModel\x12>.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequest\x1a\x31.google.cloud.contactcenterinsights.v1.IssueModel\"j\x82\xd3\xe4\x93\x02J2;/v1/{issue_model.name=projects/*/locations/*/issueModels/*}:\x0bissue_model\xda\x41\x17issue_model,update_mask\x12\xbf\x01\n\rGetIssueModel\x12;.google.cloud.contactcenterinsights.v1.GetIssueModelRequest\x1a\x31.google.cloud.contactcenterinsights.v1.IssueModel\">\x82\xd3\xe4\x93\x02\x31\x12//v1/{name=projects/*/locations/*/issueModels/*}\xda\x41\x04name\x12\xd2\x01\n\x0fListIssueModels\x12=.google.cloud.contactcenterinsights.v1.ListIssueModelsRequest\x1a>.google.cloud.contactcenterinsights.v1.ListIssueModelsResponse\"@\x82\xd3\xe4\x93\x02\x31\x12//v1/{parent=projects/*/locations/*}/issueModels\xda\x41\x06parent\x12\xe5\x01\n\x10\x44\x65leteIssueModel\x12>.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequest\x1a\x1d.google.longrunning.Operation\"r\x82\xd3\xe4\x93\x02\x31*//v1/{name=projects/*/locations/*/issueModels/*}\xda\x41\x04name\xca\x41\x31\n\x15google.protobuf.Empty\x12\x18\x44\x65leteIssueModelMetadata\x12\xf2\x01\n\x10\x44\x65ployIssueModel\x12>.google.cloud.contactcenterinsights.v1.DeployIssueModelRequest\x1a\x1d.google.longrunning.Operation\"\x7f\x82\xd3\xe4\x93\x02;\"6/v1/{name=projects/*/locations/*/issueModels/*}:deploy:\x01*\xda\x41\x04name\xca\x41\x34\n\x18\x44\x65ployIssueModelResponse\x12\x18\x44\x65ployIssueModelMetadata\x12\xfd\x01\n\x12UndeployIssueModel\x12@.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequest\x1a\x1d.google.longrunning.Operation\"\x85\x01\x82\xd3\xe4\x93\x02=\"8/v1/{name=projects/*/locations/*/issueModels/*}:undeploy:\x01*\xda\x41\x04name\xca\x41\x38\n\x1aUndeployIssueModelResponse\x12\x1aUndeployIssueModelMetadata\x12\xb9\x01\n\x08GetIssue\x12\x36.google.cloud.contactcenterinsights.v1.GetIssueRequest\x1a,.google.cloud.contactcenterinsights.v1.Issue\"G\x82\xd3\xe4\x93\x02:\x12\x38/v1/{name=projects/*/locations/*/issueModels/*/issues/*}\xda\x41\x04name\x12\xcc\x01\n\nListIssues\x12\x38.google.cloud.contactcenterinsights.v1.ListIssuesRequest\x1a\x39.google.cloud.contactcenterinsights.v1.ListIssuesResponse\"I\x82\xd3\xe4\x93\x02:\x12\x38/v1/{parent=projects/*/locations/*/issueModels/*}/issues\xda\x41\x06parent\x12\xd9\x01\n\x0bUpdateIssue\x12\x39.google.cloud.contactcenterinsights.v1.UpdateIssueRequest\x1a,.google.cloud.contactcenterinsights.v1.Issue\"a\x82\xd3\xe4\x93\x02G2>/v1/{issue.name=projects/*/locations/*/issueModels/*/issues/*}:\x05issue\xda\x41\x11issue,update_mask\x12\xa9\x01\n\x0b\x44\x65leteIssue\x12\x39.google.cloud.contactcenterinsights.v1.DeleteIssueRequest\x1a\x16.google.protobuf.Empty\"G\x82\xd3\xe4\x93\x02:*8/v1/{name=projects/*/locations/*/issueModels/*/issues/*}\xda\x41\x04name\x12\x92\x02\n\x18\x43\x61lculateIssueModelStats\x12\x46.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest\x1aG.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse\"e\x82\xd3\xe4\x93\x02Q\x12O/v1/{issue_model=projects/*/locations/*/issueModels/*}:calculateIssueModelStats\xda\x41\x0bissue_model\x12\xf2\x01\n\x13\x43reatePhraseMatcher\x12\x41.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest\x1a\x34.google.cloud.contactcenterinsights.v1.PhraseMatcher\"b\x82\xd3\xe4\x93\x02\x44\"2/v1/{parent=projects/*/locations/*}/phraseMatchers:\x0ephrase_matcher\xda\x41\x15parent,phrase_matcher\x12\xcb\x01\n\x10GetPhraseMatcher\x12>.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequest\x1a\x34.google.cloud.contactcenterinsights.v1.PhraseMatcher\"A\x82\xd3\xe4\x93\x02\x34\x12\x32/v1/{name=projects/*/locations/*/phraseMatchers/*}\xda\x41\x04name\x12\xde\x01\n\x12ListPhraseMatchers\x12@.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequest\x1a\x41.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse\"C\x82\xd3\xe4\x93\x02\x34\x12\x32/v1/{parent=projects/*/locations/*}/phraseMatchers\xda\x41\x06parent\x12\xb3\x01\n\x13\x44\x65letePhraseMatcher\x12\x41.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequest\x1a\x16.google.protobuf.Empty\"A\x82\xd3\xe4\x93\x02\x34*2/v1/{name=projects/*/locations/*/phraseMatchers/*}\xda\x41\x04name\x12\x86\x02\n\x13UpdatePhraseMatcher\x12\x41.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequest\x1a\x34.google.cloud.contactcenterinsights.v1.PhraseMatcher\"v\x82\xd3\xe4\x93\x02S2A/v1/{phrase_matcher.name=projects/*/locations/*/phraseMatchers/*}:\x0ephrase_matcher\xda\x41\x1aphrase_matcher,update_mask\x12\xe4\x01\n\x0e\x43\x61lculateStats\x12<.google.cloud.contactcenterinsights.v1.CalculateStatsRequest\x1a=.google.cloud.contactcenterinsights.v1.CalculateStatsResponse\"U\x82\xd3\xe4\x93\x02\x44\x12\x42/v1/{location=projects/*/locations/*}/conversations:calculateStats\xda\x41\x08location\x12\xb4\x01\n\x0bGetSettings\x12\x39.google.cloud.contactcenterinsights.v1.GetSettingsRequest\x1a/.google.cloud.contactcenterinsights.v1.Settings\"9\x82\xd3\xe4\x93\x02,\x12*/v1/{name=projects/*/locations/*/settings}\xda\x41\x04name\x12\xdd\x01\n\x0eUpdateSettings\x12<.google.cloud.contactcenterinsights.v1.UpdateSettingsRequest\x1a/.google.cloud.contactcenterinsights.v1.Settings\"\\\x82\xd3\xe4\x93\x02?23/v1/{settings.name=projects/*/locations/*/settings}:\x08settings\xda\x41\x14settings,update_mask\x12\xba\x01\n\nCreateView\x12\x38.google.cloud.contactcenterinsights.v1.CreateViewRequest\x1a+.google.cloud.contactcenterinsights.v1.View\"E\x82\xd3\xe4\x93\x02\x31\")/v1/{parent=projects/*/locations/*}/views:\x04view\xda\x41\x0bparent,view\x12\xa7\x01\n\x07GetView\x12\x35.google.cloud.contactcenterinsights.v1.GetViewRequest\x1a+.google.cloud.contactcenterinsights.v1.View\"8\x82\xd3\xe4\x93\x02+\x12)/v1/{name=projects/*/locations/*/views/*}\xda\x41\x04name\x12\xba\x01\n\tListViews\x12\x37.google.cloud.contactcenterinsights.v1.ListViewsRequest\x1a\x38.google.cloud.contactcenterinsights.v1.ListViewsResponse\":\x82\xd3\xe4\x93\x02+\x12)/v1/{parent=projects/*/locations/*}/views\xda\x41\x06parent\x12\xc4\x01\n\nUpdateView\x12\x38.google.cloud.contactcenterinsights.v1.UpdateViewRequest\x1a+.google.cloud.contactcenterinsights.v1.View\"O\x82\xd3\xe4\x93\x02\x36\x32./v1/{view.name=projects/*/locations/*/views/*}:\x04view\xda\x41\x10view,update_mask\x12\x98\x01\n\nDeleteView\x12\x38.google.cloud.contactcenterinsights.v1.DeleteViewRequest\x1a\x16.google.protobuf.Empty\"8\x82\xd3\xe4\x93\x02+*)/v1/{name=projects/*/locations/*/views/*}\xda\x41\x04name\x1aX\xca\x41$contactcenterinsights.googleapis.com\xd2\x41.https://www.googleapis.com/auth/cloud-platformB\xa5\x02\n)com.google.cloud.contactcenterinsights.v1B\x1a\x43ontactCenterInsightsProtoP\x01Z_cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb;contactcenterinsightspb\xaa\x02%Google.Cloud.ContactCenterInsights.V1\xca\x02%Google\\Cloud\\ContactCenterInsights\\V1\xea\x02(Google::Cloud::ContactCenterInsights::V1b\x06proto3"
21
21
 
22
22
  pool = Google::Protobuf::DescriptorPool.generated_pool
23
23
 
@@ -67,6 +67,7 @@ module Google
67
67
  DeleteConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteConversationRequest").msgclass
68
68
  IngestConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest").msgclass
69
69
  IngestConversationsRequest::GcsSource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource").msgclass
70
+ IngestConversationsRequest::GcsSource::BucketObjectType = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.BucketObjectType").enummodule
70
71
  IngestConversationsRequest::TranscriptObjectConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig").msgclass
71
72
  IngestConversationsRequest::ConversationConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig").msgclass
72
73
  IngestConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsMetadata").msgclass
@@ -80,6 +81,9 @@ module Google
80
81
  BulkAnalyzeConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest").msgclass
81
82
  BulkAnalyzeConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata").msgclass
82
83
  BulkAnalyzeConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse").msgclass
84
+ BulkDeleteConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequest").msgclass
85
+ BulkDeleteConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadata").msgclass
86
+ BulkDeleteConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponse").msgclass
83
87
  ExportInsightsDataRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest").msgclass
84
88
  ExportInsightsDataRequest::BigQueryDestination = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination").msgclass
85
89
  ExportInsightsDataRequest::WriteDisposition = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.WriteDisposition").enummodule
@@ -58,6 +58,8 @@ module Google
58
58
  rpc :DeleteAnalysis, ::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRequest, ::Google::Protobuf::Empty
59
59
  # Analyzes multiple conversations in a single request.
60
60
  rpc :BulkAnalyzeConversations, ::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest, ::Google::Longrunning::Operation
61
+ # Deletes multiple conversations in a single request.
62
+ rpc :BulkDeleteConversations, ::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest, ::Google::Longrunning::Operation
61
63
  # Imports conversations and processes them according to the user's
62
64
  # configuration.
63
65
  rpc :IngestConversations, ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest, ::Google::Longrunning::Operation
@@ -316,6 +316,14 @@ module Google
316
316
  # @!attribute [rw] conversation_config
317
317
  # @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig]
318
318
  # Configuration that applies to all conversations.
319
+ # @!attribute [rw] redaction_config
320
+ # @return [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig]
321
+ # Optional. DLP settings for transcript redaction. Optional, will default to
322
+ # the config specified in Settings.
323
+ # @!attribute [rw] speech_config
324
+ # @return [::Google::Cloud::ContactCenterInsights::V1::SpeechConfig]
325
+ # Optional. Default Speech-to-Text configuration. Optional, will default to
326
+ # the config specified in Settings.
319
327
  class IngestConversationsRequest
320
328
  include ::Google::Protobuf::MessageExts
321
329
  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -324,9 +332,23 @@ module Google
324
332
  # @!attribute [rw] bucket_uri
325
333
  # @return [::String]
326
334
  # Required. The Cloud Storage bucket containing source objects.
335
+ # @!attribute [rw] bucket_object_type
336
+ # @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource::BucketObjectType]
337
+ # Optional. Specifies the type of the objects in `bucket_uri`.
327
338
  class GcsSource
328
339
  include ::Google::Protobuf::MessageExts
329
340
  extend ::Google::Protobuf::MessageExts::ClassMethods
341
+
342
+ module BucketObjectType
343
+ # The object type is unspecified and will default to TRANSCRIPT.
344
+ BUCKET_OBJECT_TYPE_UNSPECIFIED = 0
345
+
346
+ # The object is a transcript.
347
+ TRANSCRIPT = 1
348
+
349
+ # The object is an audio file.
350
+ AUDIO = 2
351
+ end
330
352
  end
331
353
 
332
354
  # Configuration for processing transcript objects.
@@ -343,6 +365,16 @@ module Google
343
365
  # @return [::String]
344
366
  # An opaque, user-specified string representing the human agent who handled
345
367
  # the conversations.
368
+ # @!attribute [rw] agent_channel
369
+ # @return [::Integer]
370
+ # Optional. For audio conversations, this field indicates which of the
371
+ # channels, 1 or 2, contains the agent. Note that this must be set for
372
+ # audio conversations to be properly displayed and analyzed.
373
+ # @!attribute [rw] customer_channel
374
+ # @return [::Integer]
375
+ # Optional. For audio conversations, this field indicates which of the
376
+ # channels, 1 or 2, contains the customer. Note that this must be set for
377
+ # audio conversations to be properly displayed and analyzed.
346
378
  class ConversationConfig
347
379
  include ::Google::Protobuf::MessageExts
348
380
  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -505,6 +537,10 @@ module Google
505
537
  # @return [::Integer]
506
538
  # Total number of analyses requested. Computed by the number of conversations
507
539
  # returned by `filter` multiplied by `analysis_percentage` in the request.
540
+ # @!attribute [r] partial_errors
541
+ # @return [::Array<::Google::Rpc::Status>]
542
+ # Output only. Partial errors during bulk analyze operation that might cause
543
+ # the operation output to be incomplete.
508
544
  class BulkAnalyzeConversationsMetadata
509
545
  include ::Google::Protobuf::MessageExts
510
546
  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -522,6 +558,54 @@ module Google
522
558
  extend ::Google::Protobuf::MessageExts::ClassMethods
523
559
  end
524
560
 
561
+ # The request to delete conversations in bulk.
562
+ # @!attribute [rw] parent
563
+ # @return [::String]
564
+ # Required. The parent resource to create analyses in.
565
+ # Format:
566
+ # projects/\\{project}/locations/\\{location}
567
+ # @!attribute [rw] filter
568
+ # @return [::String]
569
+ # Filter used to select the subset of conversations to analyze.
570
+ # @!attribute [rw] max_delete_count
571
+ # @return [::Integer]
572
+ # Maximum number of conversations to delete. The default is 1000. It can be
573
+ # changed by setting the `max_delete_count` field.
574
+ # @!attribute [rw] force
575
+ # @return [::Boolean]
576
+ # If set to true, all of this conversation's analyses will also be deleted.
577
+ # Otherwise, the request will only succeed if the conversation has no
578
+ # analyses.
579
+ class BulkDeleteConversationsRequest
580
+ include ::Google::Protobuf::MessageExts
581
+ extend ::Google::Protobuf::MessageExts::ClassMethods
582
+ end
583
+
584
+ # The metadata for a bulk delete conversations operation.
585
+ # @!attribute [rw] create_time
586
+ # @return [::Google::Protobuf::Timestamp]
587
+ # The time the operation was created.
588
+ # @!attribute [rw] end_time
589
+ # @return [::Google::Protobuf::Timestamp]
590
+ # The time the operation finished running.
591
+ # @!attribute [rw] request
592
+ # @return [::Google::Cloud::ContactCenterInsights::V1::BulkDeleteConversationsRequest]
593
+ # The original request for bulk delete.
594
+ # @!attribute [rw] partial_errors
595
+ # @return [::Array<::Google::Rpc::Status>]
596
+ # Partial errors during bulk delete conversations operation that might cause
597
+ # the operation output to be incomplete.
598
+ class BulkDeleteConversationsMetadata
599
+ include ::Google::Protobuf::MessageExts
600
+ extend ::Google::Protobuf::MessageExts::ClassMethods
601
+ end
602
+
603
+ # The response for a bulk analyze conversations operation.
604
+ class BulkDeleteConversationsResponse
605
+ include ::Google::Protobuf::MessageExts
606
+ extend ::Google::Protobuf::MessageExts::ClassMethods
607
+ end
608
+
525
609
  # The request to export insights.
526
610
  # @!attribute [rw] big_query_destination
527
611
  # @return [::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest::BigQueryDestination]
@@ -1481,7 +1481,7 @@ module Google
1481
1481
  # Unspecified summarization model.
1482
1482
  SUMMARIZATION_MODEL_UNSPECIFIED = 0
1483
1483
 
1484
- # The Insights baseline model.
1484
+ # The CCAI baseline model.
1485
1485
  BASELINE_MODEL = 1
1486
1486
  end
1487
1487
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: google-cloud-contact_center_insights-v1
3
3
  version: !ruby/object:Gem::Version
4
- version: 0.18.0
4
+ version: 0.19.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Google LLC
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2023-09-28 00:00:00.000000000 Z
11
+ date: 2023-11-07 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: gapic-common