google-cloud-contact_center_insights-v1 0.13.0 → 0.15.0
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- checksums.yaml +4 -4
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb +4 -2
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/operations.rb +3 -1
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/paths.rb +19 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/client.rb +4 -2
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/operations.rb +7 -5
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/service_stub.rb +38 -38
- data/lib/google/cloud/contact_center_insights/v1/version.rb +1 -1
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb +29 -300
- data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb +29 -376
- data/proto_docs/google/api/client.rb +10 -1
- data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb +85 -1
- data/proto_docs/google/protobuf/any.rb +7 -4
- data/proto_docs/google/protobuf/timestamp.rb +1 -3
- metadata +4 -4
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# frozen_string_literal: true
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# Generated by the protocol buffer compiler. DO NOT EDIT!
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# source: google/cloud/contactcenterinsights/v1/resources.proto
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@@ -8,384 +9,33 @@ require 'google/api/resource_pb'
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require 'google/protobuf/duration_pb'
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require 'google/protobuf/timestamp_pb'
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add_file("google/cloud/contactcenterinsights/v1/resources.proto", :syntax => :proto3) do
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optional :expire_time, :message, 15, "google.protobuf.Timestamp"
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optional :ttl, :message, 16, "google.protobuf.Duration"
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end
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end
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add_message "google.cloud.contactcenterinsights.v1.Conversation.CallMetadata" do
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optional :customer_channel, :int32, 1
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optional :agent_channel, :int32, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript" do
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repeated :transcript_segments, :message, 1, "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment"
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end
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add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment" do
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optional :message_time, :message, 6, "google.protobuf.Timestamp"
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optional :text, :string, 1
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optional :confidence, :float, 2
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repeated :words, :message, 3, "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo"
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optional :language_code, :string, 4
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optional :channel_tag, :int32, 5
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optional :segment_participant, :message, 9, "google.cloud.contactcenterinsights.v1.ConversationParticipant"
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optional :dialogflow_segment_metadata, :message, 10, "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata"
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optional :sentiment, :message, 11, "google.cloud.contactcenterinsights.v1.SentimentData"
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end
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add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo" do
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optional :start_offset, :message, 1, "google.protobuf.Duration"
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optional :end_offset, :message, 2, "google.protobuf.Duration"
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optional :word, :string, 3
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optional :confidence, :float, 4
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end
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add_message "google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata" do
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optional :smart_reply_allowlist_covered, :bool, 1
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end
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add_enum "google.cloud.contactcenterinsights.v1.Conversation.Medium" do
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value :MEDIUM_UNSPECIFIED, 0
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value :PHONE_CALL, 1
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value :CHAT, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.Analysis" do
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optional :name, :string, 1
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optional :request_time, :message, 2, "google.protobuf.Timestamp"
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optional :create_time, :message, 3, "google.protobuf.Timestamp"
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optional :analysis_result, :message, 7, "google.cloud.contactcenterinsights.v1.AnalysisResult"
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optional :annotator_selector, :message, 8, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
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end
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add_message "google.cloud.contactcenterinsights.v1.ConversationDataSource" do
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oneof :source do
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optional :gcs_source, :message, 1, "google.cloud.contactcenterinsights.v1.GcsSource"
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optional :dialogflow_source, :message, 3, "google.cloud.contactcenterinsights.v1.DialogflowSource"
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end
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end
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add_message "google.cloud.contactcenterinsights.v1.GcsSource" do
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optional :audio_uri, :string, 1
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optional :transcript_uri, :string, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.DialogflowSource" do
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optional :dialogflow_conversation, :string, 1
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optional :audio_uri, :string, 3
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end
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add_message "google.cloud.contactcenterinsights.v1.AnalysisResult" do
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optional :end_time, :message, 1, "google.protobuf.Timestamp"
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oneof :metadata do
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optional :call_analysis_metadata, :message, 2, "google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata"
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end
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end
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add_message "google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata" do
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repeated :annotations, :message, 2, "google.cloud.contactcenterinsights.v1.CallAnnotation"
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map :entities, :string, :message, 3, "google.cloud.contactcenterinsights.v1.Entity"
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repeated :sentiments, :message, 4, "google.cloud.contactcenterinsights.v1.ConversationLevelSentiment"
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map :intents, :string, :message, 6, "google.cloud.contactcenterinsights.v1.Intent"
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map :phrase_matchers, :string, :message, 7, "google.cloud.contactcenterinsights.v1.PhraseMatchData"
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optional :issue_model_result, :message, 8, "google.cloud.contactcenterinsights.v1.IssueModelResult"
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueModelResult" do
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optional :issue_model, :string, 1
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repeated :issues, :message, 2, "google.cloud.contactcenterinsights.v1.IssueAssignment"
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end
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add_message "google.cloud.contactcenterinsights.v1.ConversationLevelSentiment" do
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optional :channel_tag, :int32, 1
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optional :sentiment_data, :message, 2, "google.cloud.contactcenterinsights.v1.SentimentData"
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueAssignment" do
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optional :issue, :string, 1
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optional :score, :double, 2
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optional :display_name, :string, 3
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end
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add_message "google.cloud.contactcenterinsights.v1.CallAnnotation" do
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optional :channel_tag, :int32, 1
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optional :annotation_start_boundary, :message, 4, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
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optional :annotation_end_boundary, :message, 5, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
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oneof :data do
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optional :interruption_data, :message, 10, "google.cloud.contactcenterinsights.v1.InterruptionData"
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optional :sentiment_data, :message, 11, "google.cloud.contactcenterinsights.v1.SentimentData"
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optional :silence_data, :message, 12, "google.cloud.contactcenterinsights.v1.SilenceData"
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optional :hold_data, :message, 13, "google.cloud.contactcenterinsights.v1.HoldData"
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optional :entity_mention_data, :message, 15, "google.cloud.contactcenterinsights.v1.EntityMentionData"
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optional :intent_match_data, :message, 16, "google.cloud.contactcenterinsights.v1.IntentMatchData"
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optional :phrase_match_data, :message, 17, "google.cloud.contactcenterinsights.v1.PhraseMatchData"
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optional :issue_match_data, :message, 18, "google.cloud.contactcenterinsights.v1.IssueMatchData"
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end
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end
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add_message "google.cloud.contactcenterinsights.v1.AnnotationBoundary" do
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optional :transcript_index, :int32, 1
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oneof :detailed_boundary do
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optional :word_index, :int32, 3
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end
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end
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add_message "google.cloud.contactcenterinsights.v1.Entity" do
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optional :display_name, :string, 1
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optional :type, :enum, 2, "google.cloud.contactcenterinsights.v1.Entity.Type"
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map :metadata, :string, :string, 3
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optional :salience, :float, 4
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optional :sentiment, :message, 5, "google.cloud.contactcenterinsights.v1.SentimentData"
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end
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add_enum "google.cloud.contactcenterinsights.v1.Entity.Type" do
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value :TYPE_UNSPECIFIED, 0
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value :PERSON, 1
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value :LOCATION, 2
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value :ORGANIZATION, 3
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value :EVENT, 4
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value :WORK_OF_ART, 5
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value :CONSUMER_GOOD, 6
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value :OTHER, 7
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value :PHONE_NUMBER, 9
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value :ADDRESS, 10
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value :DATE, 11
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value :NUMBER, 12
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value :PRICE, 13
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end
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add_message "google.cloud.contactcenterinsights.v1.Intent" do
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optional :id, :string, 1
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optional :display_name, :string, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.PhraseMatchData" do
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optional :phrase_matcher, :string, 1
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optional :display_name, :string, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.DialogflowIntent" do
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optional :display_name, :string, 1
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end
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add_message "google.cloud.contactcenterinsights.v1.InterruptionData" do
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end
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add_message "google.cloud.contactcenterinsights.v1.SilenceData" do
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end
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add_message "google.cloud.contactcenterinsights.v1.HoldData" do
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end
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add_message "google.cloud.contactcenterinsights.v1.EntityMentionData" do
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optional :entity_unique_id, :string, 1
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optional :type, :enum, 2, "google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType"
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optional :sentiment, :message, 3, "google.cloud.contactcenterinsights.v1.SentimentData"
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end
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add_enum "google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType" do
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value :MENTION_TYPE_UNSPECIFIED, 0
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value :PROPER, 1
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value :COMMON, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.IntentMatchData" do
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optional :intent_unique_id, :string, 1
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end
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add_message "google.cloud.contactcenterinsights.v1.SentimentData" do
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optional :magnitude, :float, 1
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optional :score, :float, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueMatchData" do
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optional :issue_assignment, :message, 1, "google.cloud.contactcenterinsights.v1.IssueAssignment"
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueModel" do
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optional :name, :string, 1
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optional :display_name, :string, 2
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optional :create_time, :message, 3, "google.protobuf.Timestamp"
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optional :update_time, :message, 4, "google.protobuf.Timestamp"
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optional :issue_count, :int64, 8
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optional :state, :enum, 5, "google.cloud.contactcenterinsights.v1.IssueModel.State"
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optional :input_data_config, :message, 6, "google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig"
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optional :training_stats, :message, 7, "google.cloud.contactcenterinsights.v1.IssueModelLabelStats"
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig" do
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optional :medium, :enum, 1, "google.cloud.contactcenterinsights.v1.Conversation.Medium"
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optional :training_conversations_count, :int64, 2
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optional :filter, :string, 3
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end
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add_enum "google.cloud.contactcenterinsights.v1.IssueModel.State" do
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value :STATE_UNSPECIFIED, 0
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value :UNDEPLOYED, 1
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value :DEPLOYING, 2
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value :DEPLOYED, 3
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value :UNDEPLOYING, 4
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value :DELETING, 5
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end
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add_message "google.cloud.contactcenterinsights.v1.Issue" do
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optional :name, :string, 1
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optional :display_name, :string, 2
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optional :create_time, :message, 3, "google.protobuf.Timestamp"
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optional :update_time, :message, 4, "google.protobuf.Timestamp"
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repeated :sample_utterances, :string, 6
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueModelLabelStats" do
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optional :analyzed_conversations_count, :int64, 1
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optional :unclassified_conversations_count, :int64, 2
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map :issue_stats, :string, :message, 3, "google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats"
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end
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add_message "google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats" do
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optional :issue, :string, 1
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optional :labeled_conversations_count, :int64, 2
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optional :display_name, :string, 3
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end
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add_message "google.cloud.contactcenterinsights.v1.PhraseMatcher" do
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optional :name, :string, 1
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optional :revision_id, :string, 2
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optional :version_tag, :string, 3
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optional :revision_create_time, :message, 4, "google.protobuf.Timestamp"
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optional :display_name, :string, 5
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optional :type, :enum, 6, "google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType"
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optional :active, :bool, 7
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repeated :phrase_match_rule_groups, :message, 8, "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup"
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optional :activation_update_time, :message, 9, "google.protobuf.Timestamp"
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optional :role_match, :enum, 10, "google.cloud.contactcenterinsights.v1.ConversationParticipant.Role"
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optional :update_time, :message, 11, "google.protobuf.Timestamp"
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end
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add_enum "google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType" do
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value :PHRASE_MATCHER_TYPE_UNSPECIFIED, 0
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value :ALL_OF, 1
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value :ANY_OF, 2
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end
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add_message "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup" do
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optional :type, :enum, 1, "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType"
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repeated :phrase_match_rules, :message, 2, "google.cloud.contactcenterinsights.v1.PhraseMatchRule"
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end
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add_enum "google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType" do
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261
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value :PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED, 0
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262
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value :ALL_OF, 1
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263
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value :ANY_OF, 2
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264
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end
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265
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add_message "google.cloud.contactcenterinsights.v1.PhraseMatchRule" do
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266
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optional :query, :string, 1
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267
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optional :negated, :bool, 2
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268
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optional :config, :message, 3, "google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig"
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269
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end
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270
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add_message "google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig" do
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271
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oneof :config do
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272
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optional :exact_match_config, :message, 1, "google.cloud.contactcenterinsights.v1.ExactMatchConfig"
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273
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end
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274
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end
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275
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add_message "google.cloud.contactcenterinsights.v1.ExactMatchConfig" do
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276
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optional :case_sensitive, :bool, 1
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277
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end
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278
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add_message "google.cloud.contactcenterinsights.v1.Settings" do
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279
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optional :name, :string, 1
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280
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optional :create_time, :message, 2, "google.protobuf.Timestamp"
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281
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optional :update_time, :message, 3, "google.protobuf.Timestamp"
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282
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optional :language_code, :string, 4
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283
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optional :conversation_ttl, :message, 5, "google.protobuf.Duration"
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284
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map :pubsub_notification_settings, :string, :string, 6
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285
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optional :analysis_config, :message, 7, "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig"
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286
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optional :redaction_config, :message, 10, "google.cloud.contactcenterinsights.v1.RedactionConfig"
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287
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end
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288
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add_message "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig" do
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289
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optional :runtime_integration_analysis_percentage, :double, 1
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290
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optional :upload_conversation_analysis_percentage, :double, 6
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291
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optional :annotator_selector, :message, 5, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
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292
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end
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293
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add_message "google.cloud.contactcenterinsights.v1.RedactionConfig" do
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294
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optional :deidentify_template, :string, 1
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295
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optional :inspect_template, :string, 2
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296
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end
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297
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add_message "google.cloud.contactcenterinsights.v1.RuntimeAnnotation" do
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298
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optional :annotation_id, :string, 1
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299
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optional :create_time, :message, 2, "google.protobuf.Timestamp"
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300
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optional :start_boundary, :message, 3, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
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301
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optional :end_boundary, :message, 4, "google.cloud.contactcenterinsights.v1.AnnotationBoundary"
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302
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optional :answer_feedback, :message, 5, "google.cloud.contactcenterinsights.v1.AnswerFeedback"
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303
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oneof :data do
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304
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optional :article_suggestion, :message, 6, "google.cloud.contactcenterinsights.v1.ArticleSuggestionData"
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305
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optional :faq_answer, :message, 7, "google.cloud.contactcenterinsights.v1.FaqAnswerData"
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306
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optional :smart_reply, :message, 8, "google.cloud.contactcenterinsights.v1.SmartReplyData"
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307
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optional :smart_compose_suggestion, :message, 9, "google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData"
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308
|
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optional :dialogflow_interaction, :message, 10, "google.cloud.contactcenterinsights.v1.DialogflowInteractionData"
|
|
309
|
-
end
|
|
310
|
-
end
|
|
311
|
-
add_message "google.cloud.contactcenterinsights.v1.AnswerFeedback" do
|
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312
|
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optional :correctness_level, :enum, 1, "google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel"
|
|
313
|
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optional :clicked, :bool, 2
|
|
314
|
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optional :displayed, :bool, 3
|
|
315
|
-
end
|
|
316
|
-
add_enum "google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel" do
|
|
317
|
-
value :CORRECTNESS_LEVEL_UNSPECIFIED, 0
|
|
318
|
-
value :NOT_CORRECT, 1
|
|
319
|
-
value :PARTIALLY_CORRECT, 2
|
|
320
|
-
value :FULLY_CORRECT, 3
|
|
321
|
-
end
|
|
322
|
-
add_message "google.cloud.contactcenterinsights.v1.ArticleSuggestionData" do
|
|
323
|
-
optional :title, :string, 1
|
|
324
|
-
optional :uri, :string, 2
|
|
325
|
-
optional :confidence_score, :float, 3
|
|
326
|
-
map :metadata, :string, :string, 4
|
|
327
|
-
optional :query_record, :string, 5
|
|
328
|
-
optional :source, :string, 6
|
|
329
|
-
end
|
|
330
|
-
add_message "google.cloud.contactcenterinsights.v1.FaqAnswerData" do
|
|
331
|
-
optional :answer, :string, 1
|
|
332
|
-
optional :confidence_score, :float, 2
|
|
333
|
-
optional :question, :string, 3
|
|
334
|
-
map :metadata, :string, :string, 4
|
|
335
|
-
optional :query_record, :string, 5
|
|
336
|
-
optional :source, :string, 6
|
|
337
|
-
end
|
|
338
|
-
add_message "google.cloud.contactcenterinsights.v1.SmartReplyData" do
|
|
339
|
-
optional :reply, :string, 1
|
|
340
|
-
optional :confidence_score, :double, 2
|
|
341
|
-
map :metadata, :string, :string, 3
|
|
342
|
-
optional :query_record, :string, 4
|
|
343
|
-
end
|
|
344
|
-
add_message "google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData" do
|
|
345
|
-
optional :suggestion, :string, 1
|
|
346
|
-
optional :confidence_score, :double, 2
|
|
347
|
-
map :metadata, :string, :string, 3
|
|
348
|
-
optional :query_record, :string, 4
|
|
349
|
-
end
|
|
350
|
-
add_message "google.cloud.contactcenterinsights.v1.DialogflowInteractionData" do
|
|
351
|
-
optional :dialogflow_intent_id, :string, 1
|
|
352
|
-
optional :confidence, :float, 2
|
|
353
|
-
end
|
|
354
|
-
add_message "google.cloud.contactcenterinsights.v1.ConversationParticipant" do
|
|
355
|
-
optional :dialogflow_participant, :string, 1
|
|
356
|
-
optional :obfuscated_external_user_id, :string, 3
|
|
357
|
-
optional :role, :enum, 2, "google.cloud.contactcenterinsights.v1.ConversationParticipant.Role"
|
|
358
|
-
oneof :participant do
|
|
359
|
-
optional :dialogflow_participant_name, :string, 5
|
|
360
|
-
optional :user_id, :string, 6
|
|
361
|
-
end
|
|
362
|
-
end
|
|
363
|
-
add_enum "google.cloud.contactcenterinsights.v1.ConversationParticipant.Role" do
|
|
364
|
-
value :ROLE_UNSPECIFIED, 0
|
|
365
|
-
value :HUMAN_AGENT, 1
|
|
366
|
-
value :AUTOMATED_AGENT, 2
|
|
367
|
-
value :END_USER, 3
|
|
368
|
-
value :ANY_AGENT, 4
|
|
369
|
-
end
|
|
370
|
-
add_message "google.cloud.contactcenterinsights.v1.View" do
|
|
371
|
-
optional :name, :string, 1
|
|
372
|
-
optional :display_name, :string, 2
|
|
373
|
-
optional :create_time, :message, 3, "google.protobuf.Timestamp"
|
|
374
|
-
optional :update_time, :message, 4, "google.protobuf.Timestamp"
|
|
375
|
-
optional :value, :string, 5
|
|
376
|
-
end
|
|
377
|
-
add_message "google.cloud.contactcenterinsights.v1.AnnotatorSelector" do
|
|
378
|
-
optional :run_interruption_annotator, :bool, 1
|
|
379
|
-
optional :run_silence_annotator, :bool, 2
|
|
380
|
-
optional :run_phrase_matcher_annotator, :bool, 3
|
|
381
|
-
repeated :phrase_matchers, :string, 4
|
|
382
|
-
optional :run_sentiment_annotator, :bool, 5
|
|
383
|
-
optional :run_entity_annotator, :bool, 6
|
|
384
|
-
optional :run_intent_annotator, :bool, 7
|
|
385
|
-
optional :run_issue_model_annotator, :bool, 8
|
|
386
|
-
repeated :issue_models, :string, 10
|
|
12
|
+
|
|
13
|
+
descriptor_data = "\n5google/cloud/contactcenterinsights/v1/resources.proto\x12%google.cloud.contactcenterinsights.v1\x1a\x1fgoogle/api/field_behavior.proto\x1a\x19google/api/resource.proto\x1a\x1egoogle/protobuf/duration.proto\x1a\x1fgoogle/protobuf/timestamp.proto\"\x9e\x14\n\x0c\x43onversation\x12Y\n\rcall_metadata\x18\x07 \x01(\x0b\x32@.google.cloud.contactcenterinsights.v1.Conversation.CallMetadataH\x00\x12\x31\n\x0b\x65xpire_time\x18\x0f \x01(\x0b\x32\x1a.google.protobuf.TimestampH\x01\x12-\n\x03ttl\x18\x10 \x01(\x0b\x32\x19.google.protobuf.DurationB\x03\xe0\x41\x04H\x01\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12R\n\x0b\x64\x61ta_source\x18\x02 \x01(\x0b\x32=.google.cloud.contactcenterinsights.v1.ConversationDataSource\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12.\n\nstart_time\x18\x11 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12\x15\n\rlanguage_code\x18\x0e \x01(\t\x12\x10\n\x08\x61gent_id\x18\x05 \x01(\t\x12O\n\x06labels\x18\x06 \x03(\x0b\x32?.google.cloud.contactcenterinsights.v1.Conversation.LabelsEntry\x12W\n\ntranscript\x18\x08 \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.Conversation.TranscriptB\x03\xe0\x41\x03\x12O\n\x06medium\x18\t \x01(\x0e\x32:.google.cloud.contactcenterinsights.v1.Conversation.MediumB\x03\xe0\x41\x05\x12\x30\n\x08\x64uration\x18\n \x01(\x0b\x32\x19.google.protobuf.DurationB\x03\xe0\x41\x03\x12\x17\n\nturn_count\x18\x0b \x01(\x05\x42\x03\xe0\x41\x03\x12M\n\x0flatest_analysis\x18\x0c \x01(\x0b\x32/.google.cloud.contactcenterinsights.v1.AnalysisB\x03\xe0\x41\x03\x12k\n\x0elatest_summary\x18\x14 \x01(\x0b\x32N.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataB\x03\xe0\x41\x03\x12Z\n\x13runtime_annotations\x18\r \x03(\x0b\x32\x38.google.cloud.contactcenterinsights.v1.RuntimeAnnotationB\x03\xe0\x41\x03\x12k\n\x12\x64ialogflow_intents\x18\x12 \x03(\x0b\x32J.google.cloud.contactcenterinsights.v1.Conversation.DialogflowIntentsEntryB\x03\xe0\x41\x03\x12\x1a\n\x12obfuscated_user_id\x18\x15 \x01(\t\x1a?\n\x0c\x43\x61llMetadata\x12\x18\n\x10\x63ustomer_channel\x18\x01 \x01(\x05\x12\x15\n\ragent_channel\x18\x02 \x01(\x05\x1a\x86\x07\n\nTranscript\x12m\n\x13transcript_segments\x18\x01 \x03(\x0b\x32P.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment\x1a\x88\x06\n\x11TranscriptSegment\x12\x30\n\x0cmessage_time\x18\x06 \x01(\x0b\x32\x1a.google.protobuf.Timestamp\x12\x0c\n\x04text\x18\x01 \x01(\t\x12\x12\n\nconfidence\x18\x02 \x01(\x02\x12h\n\x05words\x18\x03 \x03(\x0b\x32Y.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo\x12\x15\n\rlanguage_code\x18\x04 \x01(\t\x12\x13\n\x0b\x63hannel_tag\x18\x05 \x01(\x05\x12[\n\x13segment_participant\x18\t \x01(\x0b\x32>.google.cloud.contactcenterinsights.v1.ConversationParticipant\x12\x8f\x01\n\x1b\x64ialogflow_segment_metadata\x18\n \x01(\x0b\x32j.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata\x12G\n\tsentiment\x18\x0b \x01(\x0b\x32\x34.google.cloud.contactcenterinsights.v1.SentimentData\x1a\x8c\x01\n\x08WordInfo\x12/\n\x0cstart_offset\x18\x01 \x01(\x0b\x32\x19.google.protobuf.Duration\x12-\n\nend_offset\x18\x02 \x01(\x0b\x32\x19.google.protobuf.Duration\x12\x0c\n\x04word\x18\x03 \x01(\t\x12\x12\n\nconfidence\x18\x04 \x01(\x02\x1a\x42\n\x19\x44ialogflowSegmentMetadata\x12%\n\x1dsmart_reply_allowlist_covered\x18\x01 \x01(\x08\x1a-\n\x0bLabelsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\r\n\x05value\x18\x02 \x01(\t:\x02\x38\x01\x1aq\n\x16\x44ialogflowIntentsEntry\x12\x0b\n\x03key\x18\x01 \x01(\t\x12\x46\n\x05value\x18\x02 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\x01(\tB\x02\x18\x01\x12#\n\x1bobfuscated_external_user_id\x18\x03 \x01(\t\x12Q\n\x04role\x18\x02 \x01(\x0e\x32\x43.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role\"_\n\x04Role\x12\x14\n\x10ROLE_UNSPECIFIED\x10\x00\x12\x0f\n\x0bHUMAN_AGENT\x10\x01\x12\x13\n\x0f\x41UTOMATED_AGENT\x10\x02\x12\x0c\n\x08\x45ND_USER\x10\x03\x12\r\n\tANY_AGENT\x10\x04\x42\r\n\x0bparticipant\"\x90\x02\n\x04View\x12\x11\n\x04name\x18\x01 \x01(\tB\x03\xe0\x41\x05\x12\x14\n\x0c\x64isplay_name\x18\x02 \x01(\t\x12\x34\n\x0b\x63reate_time\x18\x03 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\x34\n\x0bupdate_time\x18\x04 \x01(\x0b\x32\x1a.google.protobuf.TimestampB\x03\xe0\x41\x03\x12\r\n\x05value\x18\x05 \x01(\t:d\xea\x41\x61\n)contactcenterinsights.googleapis.com/View\x12\x34projects/{project}/locations/{location}/views/{view}\"\xf6\x06\n\x11\x41nnotatorSelector\x12\"\n\x1arun_interruption_annotator\x18\x01 \x01(\x08\x12\x1d\n\x15run_silence_annotator\x18\x02 \x01(\x08\x12$\n\x1crun_phrase_matcher_annotator\x18\x03 \x01(\x08\x12P\n\x0fphrase_matchers\x18\x04 \x03(\tB7\xfa\x41\x34\n2contactcenterinsights.googleapis.com/PhraseMatcher\x12\x1f\n\x17run_sentiment_annotator\x18\x05 \x01(\x08\x12\x1c\n\x14run_entity_annotator\x18\x06 \x01(\x08\x12\x1c\n\x14run_intent_annotator\x18\x07 \x01(\x08\x12!\n\x19run_issue_model_annotator\x18\x08 \x01(\x08\x12J\n\x0cissue_models\x18\n \x03(\tB4\xfa\x41\x31\n/contactcenterinsights.googleapis.com/IssueModel\x12#\n\x1brun_summarization_annotator\x18\t \x01(\x08\x12j\n\x14summarization_config\x18\x0b \x01(\x0b\x32L.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig\x1a\xc8\x02\n\x13SummarizationConfig\x12R\n\x14\x63onversation_profile\x18\x01 \x01(\tB2\xfa\x41/\n-dialogflow.googleapis.com/ConversationProfileH\x00\x12~\n\x13summarization_model\x18\x02 \x01(\x0e\x32_.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModelH\x00\"M\n\x12SummarizationModel\x12#\n\x1fSUMMARIZATION_MODEL_UNSPECIFIED\x10\x00\x12\x12\n\x0e\x42\x41SELINE_MODEL\x10\x01\x42\x0e\n\x0cmodel_sourceB\xe0\x05\n)com.google.cloud.contactcenterinsights.v1B\x0eResourcesProtoP\x01Z_cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb;contactcenterinsightspb\xaa\x02%Google.Cloud.ContactCenterInsights.V1\xca\x02%Google\\Cloud\\ContactCenterInsights\\V1\xea\x02(Google::Cloud::ContactCenterInsights::V1\xea\x41\x84\x01\n-dialogflow.googleapis.com/ConversationProfile\x12Sprojects/{project}/locations/{location}/conversationProfiles/{conversation_profile}\xea\x41\xd4\x01\n%dialogflow.googleapis.com/Participant\x12Jprojects/{project}/conversations/{conversation}/participants/{participant}\x12_projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}\xea\x41\x64\n speech.googleapis.com/Recognizer\x12@projects/{project}/locations/{location}/recognizers/{recognizer}b\x06proto3"
|
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14
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+
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15
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+
pool = Google::Protobuf::DescriptorPool.generated_pool
|
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16
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+
|
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17
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begin
|
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18
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+
pool.add_serialized_file(descriptor_data)
|
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19
|
+
rescue TypeError => e
|
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20
|
+
# Compatibility code: will be removed in the next major version.
|
|
21
|
+
require 'google/protobuf/descriptor_pb'
|
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22
|
+
parsed = Google::Protobuf::FileDescriptorProto.decode(descriptor_data)
|
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+
parsed.clear_dependency
|
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24
|
+
serialized = parsed.class.encode(parsed)
|
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25
|
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file = pool.add_serialized_file(serialized)
|
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warn "Warning: Protobuf detected an import path issue while loading generated file #{__FILE__}"
|
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27
|
+
imports = [
|
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28
|
+
["google.protobuf.Timestamp", "google/protobuf/timestamp.proto"],
|
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+
["google.protobuf.Duration", "google/protobuf/duration.proto"],
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+
]
|
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31
|
+
imports.each do |type_name, expected_filename|
|
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32
|
+
import_file = pool.lookup(type_name).file_descriptor
|
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33
|
+
if import_file.name != expected_filename
|
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34
|
+
warn "- #{file.name} imports #{expected_filename}, but that import was loaded as #{import_file.name}"
|
|
387
35
|
end
|
|
388
36
|
end
|
|
37
|
+
warn "Each proto file must use a consistent fully-qualified name."
|
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38
|
+
warn "This will become an error in the next major version."
|
|
389
39
|
end
|
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40
|
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41
|
module Google
|
|
@@ -447,10 +97,13 @@ module Google
|
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447
97
|
SmartReplyData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartReplyData").msgclass
|
|
448
98
|
SmartComposeSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData").msgclass
|
|
449
99
|
DialogflowInteractionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DialogflowInteractionData").msgclass
|
|
100
|
+
ConversationSummarizationSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData").msgclass
|
|
450
101
|
ConversationParticipant = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant").msgclass
|
|
451
102
|
ConversationParticipant::Role = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant.Role").enummodule
|
|
452
103
|
View = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.View").msgclass
|
|
453
104
|
AnnotatorSelector = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector").msgclass
|
|
105
|
+
AnnotatorSelector::SummarizationConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig").msgclass
|
|
106
|
+
AnnotatorSelector::SummarizationConfig::SummarizationModel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel").enummodule
|
|
454
107
|
end
|
|
455
108
|
end
|
|
456
109
|
end
|
|
@@ -83,7 +83,7 @@ module Google
|
|
|
83
83
|
# long-running operation pattern.
|
|
84
84
|
# @!attribute [rw] new_issue_uri
|
|
85
85
|
# @return [::String]
|
|
86
|
-
# Link to a
|
|
86
|
+
# Link to a *public* URI where users can report issues. Example:
|
|
87
87
|
# https://issuetracker.google.com/issues/new?component=190865&template=1161103
|
|
88
88
|
# @!attribute [rw] documentation_uri
|
|
89
89
|
# @return [::String]
|
|
@@ -353,6 +353,15 @@ module Google
|
|
|
353
353
|
|
|
354
354
|
# Street View Org.
|
|
355
355
|
STREET_VIEW = 4
|
|
356
|
+
|
|
357
|
+
# Shopping Org.
|
|
358
|
+
SHOPPING = 5
|
|
359
|
+
|
|
360
|
+
# Geo Org.
|
|
361
|
+
GEO = 6
|
|
362
|
+
|
|
363
|
+
# Generative AI - https://developers.generativeai.google
|
|
364
|
+
GENERATIVE_AI = 7
|
|
356
365
|
end
|
|
357
366
|
|
|
358
367
|
# To where should client libraries be published?
|
|
@@ -77,6 +77,9 @@ module Google
|
|
|
77
77
|
# @!attribute [r] latest_analysis
|
|
78
78
|
# @return [::Google::Cloud::ContactCenterInsights::V1::Analysis]
|
|
79
79
|
# Output only. The conversation's latest analysis, if one exists.
|
|
80
|
+
# @!attribute [r] latest_summary
|
|
81
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData]
|
|
82
|
+
# Output only. Latest summary of the conversation.
|
|
80
83
|
# @!attribute [r] runtime_annotations
|
|
81
84
|
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation>]
|
|
82
85
|
# Output only. The annotations that were generated during the customer and
|
|
@@ -886,7 +889,7 @@ module Google
|
|
|
886
889
|
# Required. The type of this phrase match rule group.
|
|
887
890
|
# @!attribute [rw] phrase_match_rules
|
|
888
891
|
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::PhraseMatchRule>]
|
|
889
|
-
# A list of
|
|
892
|
+
# A list of phrase match rules that are included in this group.
|
|
890
893
|
class PhraseMatchRuleGroup
|
|
891
894
|
include ::Google::Protobuf::MessageExts
|
|
892
895
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
@@ -1051,6 +1054,9 @@ module Google
|
|
|
1051
1054
|
# @!attribute [rw] dialogflow_interaction
|
|
1052
1055
|
# @return [::Google::Cloud::ContactCenterInsights::V1::DialogflowInteractionData]
|
|
1053
1056
|
# Dialogflow interaction data.
|
|
1057
|
+
# @!attribute [rw] conversation_summarization_suggestion
|
|
1058
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData]
|
|
1059
|
+
# Conversation summarization suggestion data.
|
|
1054
1060
|
# @!attribute [rw] annotation_id
|
|
1055
1061
|
# @return [::String]
|
|
1056
1062
|
# The unique identifier of the annotation.
|
|
@@ -1263,6 +1269,55 @@ module Google
|
|
|
1263
1269
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
1264
1270
|
end
|
|
1265
1271
|
|
|
1272
|
+
# Conversation summarization suggestion data.
|
|
1273
|
+
# @!attribute [rw] text
|
|
1274
|
+
# @return [::String]
|
|
1275
|
+
# The summarization content that is concatenated into one string.
|
|
1276
|
+
# @!attribute [rw] text_sections
|
|
1277
|
+
# @return [::Google::Protobuf::Map{::String => ::String}]
|
|
1278
|
+
# The summarization content that is divided into sections. The key is the
|
|
1279
|
+
# section's name and the value is the section's content. There is no
|
|
1280
|
+
# specific format for the key or value.
|
|
1281
|
+
# @!attribute [rw] confidence
|
|
1282
|
+
# @return [::Float]
|
|
1283
|
+
# The confidence score of the summarization.
|
|
1284
|
+
# @!attribute [rw] metadata
|
|
1285
|
+
# @return [::Google::Protobuf::Map{::String => ::String}]
|
|
1286
|
+
# A map that contains metadata about the summarization and the document
|
|
1287
|
+
# from which it originates.
|
|
1288
|
+
# @!attribute [rw] answer_record
|
|
1289
|
+
# @return [::String]
|
|
1290
|
+
# The name of the answer record.
|
|
1291
|
+
# Format:
|
|
1292
|
+
# projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
|
|
1293
|
+
# @!attribute [rw] conversation_model
|
|
1294
|
+
# @return [::String]
|
|
1295
|
+
# The name of the model that generates this summary.
|
|
1296
|
+
# Format:
|
|
1297
|
+
# projects/\\{project}/locations/\\{location}/conversationModels/\\{conversation_model}
|
|
1298
|
+
class ConversationSummarizationSuggestionData
|
|
1299
|
+
include ::Google::Protobuf::MessageExts
|
|
1300
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
1301
|
+
|
|
1302
|
+
# @!attribute [rw] key
|
|
1303
|
+
# @return [::String]
|
|
1304
|
+
# @!attribute [rw] value
|
|
1305
|
+
# @return [::String]
|
|
1306
|
+
class TextSectionsEntry
|
|
1307
|
+
include ::Google::Protobuf::MessageExts
|
|
1308
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
1309
|
+
end
|
|
1310
|
+
|
|
1311
|
+
# @!attribute [rw] key
|
|
1312
|
+
# @return [::String]
|
|
1313
|
+
# @!attribute [rw] value
|
|
1314
|
+
# @return [::String]
|
|
1315
|
+
class MetadataEntry
|
|
1316
|
+
include ::Google::Protobuf::MessageExts
|
|
1317
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
1318
|
+
end
|
|
1319
|
+
end
|
|
1320
|
+
|
|
1266
1321
|
# The call participant speaking for a given utterance.
|
|
1267
1322
|
# @!attribute [rw] dialogflow_participant_name
|
|
1268
1323
|
# @return [::String]
|
|
@@ -1365,9 +1420,38 @@ module Google
|
|
|
1365
1420
|
# inference if the issue model is deployed and if run_issue_model_annotator
|
|
1366
1421
|
# is set to true. If more than one issue model is provided, only the first
|
|
1367
1422
|
# provided issue model will be used for inference.
|
|
1423
|
+
# @!attribute [rw] run_summarization_annotator
|
|
1424
|
+
# @return [::Boolean]
|
|
1425
|
+
# Whether to run the summarization annotator.
|
|
1426
|
+
# @!attribute [rw] summarization_config
|
|
1427
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector::SummarizationConfig]
|
|
1428
|
+
# Configuration for the summarization annotator.
|
|
1368
1429
|
class AnnotatorSelector
|
|
1369
1430
|
include ::Google::Protobuf::MessageExts
|
|
1370
1431
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
1432
|
+
|
|
1433
|
+
# Configuration for summarization.
|
|
1434
|
+
# @!attribute [rw] conversation_profile
|
|
1435
|
+
# @return [::String]
|
|
1436
|
+
# Resource name of the Dialogflow conversation profile.
|
|
1437
|
+
# Format:
|
|
1438
|
+
# projects/\\{project}/locations/\\{location}/conversationProfiles/\\{conversation_profile}
|
|
1439
|
+
# @!attribute [rw] summarization_model
|
|
1440
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector::SummarizationConfig::SummarizationModel]
|
|
1441
|
+
# Default summarization model to be used.
|
|
1442
|
+
class SummarizationConfig
|
|
1443
|
+
include ::Google::Protobuf::MessageExts
|
|
1444
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
|
1445
|
+
|
|
1446
|
+
# Summarization model to use, if `conversation_profile` is not used.
|
|
1447
|
+
module SummarizationModel
|
|
1448
|
+
# Unspecified summarization model.
|
|
1449
|
+
SUMMARIZATION_MODEL_UNSPECIFIED = 0
|
|
1450
|
+
|
|
1451
|
+
# The Insights baseline model.
|
|
1452
|
+
BASELINE_MODEL = 1
|
|
1453
|
+
end
|
|
1454
|
+
end
|
|
1371
1455
|
end
|
|
1372
1456
|
end
|
|
1373
1457
|
end
|