google-cloud-contact_center_insights-v1 0.13.0 → 0.14.0

checksums.yaml

@@ -1,7 +1,7 @@
 ---
 SHA256:
-  metadata.gz: b2e8806467adb8026553fe6fe3460d50f52f63b42ff878d50ce4ff602b28aa72
-  data.tar.gz: a3342786addd45af791dc5f228fef5cab12ca73c62ac532521a413ea308d3c78
+  metadata.gz: a0171ef1b64daedca6c39be10d220f5a9964ac40df5e77a3238cace85904b45f
+  data.tar.gz: 0b1fa984f9dd96695af103a9cbaf5d0efb740a454c160204975312d3ec7c41d4
 SHA512:
-  metadata.gz: d34e9396aca68eb6199319d46b267104b7ab46aef4536884415ef1b7c1b16dc312d8a10c84739c3e17a3cf62c2a942bd6dde9e7fb7f0e12008d3b3599890cdee
-  data.tar.gz: 5da5ea195cf1765d85269485118dc6e1d9358c271d6d1be618d339664ebf817d4aa26849d16c43400a37aeb1c5fcf41b4451338c95c81c790b8b311a09201bd3
+  metadata.gz: b1fe44bd1bbd967265601f69f8e7ecbd1116551157aaf1ae0b263c1f0b3bf3be2dcb7eac64779fd5e57aa87e0b04bf35b57349c2f712f4ab58537504ce5a826d
+  data.tar.gz: 7021d389090c25705e02e2a44615742325d98d38e0c753dcd3800c0137a8115c893825c862bd165fe87f5367cf2fd7c18ed4f54be62eda4567310f03bdd9d397

data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/paths.rb

@@ -64,6 +64,25 @@ module Google
               "projects/#{project}/locations/#{location}/conversations/#{conversation}"
             end
 
+            ##
+            # Create a fully-qualified ConversationProfile resource string.
+            #
+            # The resource will be in the following format:
+            #
+            # `projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}`
+            #
+            # @param project [String]
+            # @param location [String]
+            # @param conversation_profile [String]
+            #
+            # @return [::String]
+            def conversation_profile_path project:, location:, conversation_profile:
+              raise ::ArgumentError, "project cannot contain /" if project.to_s.include? "/"
+              raise ::ArgumentError, "location cannot contain /" if location.to_s.include? "/"
+
+              "projects/#{project}/locations/#{location}/conversationProfiles/#{conversation_profile}"
+            end
+
             ##
             # Create a fully-qualified Issue resource string.
             #

data/lib/google/cloud/contact_center_insights/v1/version.rb

@@ -21,7 +21,7 @@ module Google
   module Cloud
     module ContactCenterInsights
       module V1
-        VERSION = "0.13.0"
+        VERSION = "0.14.0"
       end
     end
   end

data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb

@@ -24,6 +24,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :duration, :message, 10, "google.protobuf.Duration"
       optional :turn_count, :int32, 11
       optional :latest_analysis, :message, 12, "google.cloud.contactcenterinsights.v1.Analysis"
+      optional :latest_summary, :message, 20, "google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData"
       repeated :runtime_annotations, :message, 13, "google.cloud.contactcenterinsights.v1.RuntimeAnnotation"
       map :dialogflow_intents, :string, :message, 18, "google.cloud.contactcenterinsights.v1.DialogflowIntent"
       optional :obfuscated_user_id, :string, 21
@@ -306,6 +307,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
         optional :smart_reply, :message, 8, "google.cloud.contactcenterinsights.v1.SmartReplyData"
         optional :smart_compose_suggestion, :message, 9, "google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData"
         optional :dialogflow_interaction, :message, 10, "google.cloud.contactcenterinsights.v1.DialogflowInteractionData"
+        optional :conversation_summarization_suggestion, :message, 12, "google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData"
       end
     end
     add_message "google.cloud.contactcenterinsights.v1.AnswerFeedback" do
@@ -351,6 +353,14 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :dialogflow_intent_id, :string, 1
       optional :confidence, :float, 2
     end
+    add_message "google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData" do
+      optional :text, :string, 1
+      map :text_sections, :string, :string, 5
+      optional :confidence, :float, 2
+      map :metadata, :string, :string, 3
+      optional :answer_record, :string, 4
+      optional :conversation_model, :string, 6
+    end
     add_message "google.cloud.contactcenterinsights.v1.ConversationParticipant" do
       optional :dialogflow_participant, :string, 1
       optional :obfuscated_external_user_id, :string, 3
@@ -384,6 +394,18 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :run_intent_annotator, :bool, 7
       optional :run_issue_model_annotator, :bool, 8
       repeated :issue_models, :string, 10
+      optional :run_summarization_annotator, :bool, 9
+      optional :summarization_config, :message, 11, "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig" do
+      oneof :model_source do
+        optional :conversation_profile, :string, 1
+        optional :summarization_model, :enum, 2, "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel"
+      end
+    end
+    add_enum "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel" do
+      value :SUMMARIZATION_MODEL_UNSPECIFIED, 0
+      value :BASELINE_MODEL, 1
     end
   end
 end
@@ -447,10 +469,13 @@ module Google
         SmartReplyData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartReplyData").msgclass
         SmartComposeSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData").msgclass
         DialogflowInteractionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DialogflowInteractionData").msgclass
+        ConversationSummarizationSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData").msgclass
         ConversationParticipant = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant").msgclass
         ConversationParticipant::Role = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant.Role").enummodule
         View = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.View").msgclass
         AnnotatorSelector = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector").msgclass
+        AnnotatorSelector::SummarizationConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig").msgclass
+        AnnotatorSelector::SummarizationConfig::SummarizationModel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel").enummodule
       end
     end
   end

data/proto_docs/google/api/client.rb

@@ -83,7 +83,7 @@ module Google
     #     long-running operation pattern.
     # @!attribute [rw] new_issue_uri
     #   @return [::String]
-    #     Link to a place that API users can report issues.  Example:
+    #     Link to a *public* URI where users can report issues.  Example:
     #     https://issuetracker.google.com/issues/new?component=190865&template=1161103
     # @!attribute [rw] documentation_uri
     #   @return [::String]
@@ -353,6 +353,15 @@ module Google
 
       # Street View Org.
       STREET_VIEW = 4
+
+      # Shopping Org.
+      SHOPPING = 5
+
+      # Geo Org.
+      GEO = 6
+
+      # Generative AI - https://developers.generativeai.google
+      GENERATIVE_AI = 7
     end
 
     # To where should client libraries be published?

data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

@@ -77,6 +77,9 @@ module Google
         # @!attribute [r] latest_analysis
         #   @return [::Google::Cloud::ContactCenterInsights::V1::Analysis]
         #     Output only. The conversation's latest analysis, if one exists.
+        # @!attribute [r] latest_summary
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData]
+        #     Output only. Latest summary of the conversation.
         # @!attribute [r] runtime_annotations
         #   @return [::Array<::Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation>]
         #     Output only. The annotations that were generated during the customer and
@@ -886,7 +889,7 @@ module Google
         #     Required. The type of this phrase match rule group.
         # @!attribute [rw] phrase_match_rules
         #   @return [::Array<::Google::Cloud::ContactCenterInsights::V1::PhraseMatchRule>]
-        #     A list of phase match rules that are included in this group.
+        #     A list of phrase match rules that are included in this group.
         class PhraseMatchRuleGroup
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1051,6 +1054,9 @@ module Google
         # @!attribute [rw] dialogflow_interaction
         #   @return [::Google::Cloud::ContactCenterInsights::V1::DialogflowInteractionData]
         #     Dialogflow interaction data.
+        # @!attribute [rw] conversation_summarization_suggestion
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData]
+        #     Conversation summarization suggestion data.
         # @!attribute [rw] annotation_id
         #   @return [::String]
         #     The unique identifier of the annotation.
@@ -1263,6 +1269,55 @@ module Google
           extend ::Google::Protobuf::MessageExts::ClassMethods
         end
 
+        # Conversation summarization suggestion data.
+        # @!attribute [rw] text
+        #   @return [::String]
+        #     The summarization content that is concatenated into one string.
+        # @!attribute [rw] text_sections
+        #   @return [::Google::Protobuf::Map{::String => ::String}]
+        #     The summarization content that is divided into sections. The key is the
+        #     section's name and the value is the section's content. There is no
+        #     specific format for the key or value.
+        # @!attribute [rw] confidence
+        #   @return [::Float]
+        #     The confidence score of the summarization.
+        # @!attribute [rw] metadata
+        #   @return [::Google::Protobuf::Map{::String => ::String}]
+        #     A map that contains metadata about the summarization and the document
+        #     from which it originates.
+        # @!attribute [rw] answer_record
+        #   @return [::String]
+        #     The name of the answer record.
+        #     Format:
+        #     projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
+        # @!attribute [rw] conversation_model
+        #   @return [::String]
+        #     The name of the model that generates this summary.
+        #     Format:
+        #     projects/\\{project}/locations/\\{location}/conversationModels/\\{conversation_model}
+        class ConversationSummarizationSuggestionData
+          include ::Google::Protobuf::MessageExts
+          extend ::Google::Protobuf::MessageExts::ClassMethods
+
+          # @!attribute [rw] key
+          #   @return [::String]
+          # @!attribute [rw] value
+          #   @return [::String]
+          class TextSectionsEntry
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+
+          # @!attribute [rw] key
+          #   @return [::String]
+          # @!attribute [rw] value
+          #   @return [::String]
+          class MetadataEntry
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+          end
+        end
+
         # The call participant speaking for a given utterance.
         # @!attribute [rw] dialogflow_participant_name
         #   @return [::String]
@@ -1365,9 +1420,38 @@ module Google
         #     inference if the issue model is deployed and if run_issue_model_annotator
         #     is set to true. If more than one issue model is provided, only the first
         #     provided issue model will be used for inference.
+        # @!attribute [rw] run_summarization_annotator
+        #   @return [::Boolean]
+        #     Whether to run the summarization annotator.
+        # @!attribute [rw] summarization_config
+        #   @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector::SummarizationConfig]
+        #     Configuration for the summarization annotator.
         class AnnotatorSelector
           include ::Google::Protobuf::MessageExts
           extend ::Google::Protobuf::MessageExts::ClassMethods
+
+          # Configuration for summarization.
+          # @!attribute [rw] conversation_profile
+          #   @return [::String]
+          #     Resource name of the Dialogflow conversation profile.
+          #     Format:
+          #     projects/\\{project}/locations/\\{location}/conversationProfiles/\\{conversation_profile}
+          # @!attribute [rw] summarization_model
+          #   @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector::SummarizationConfig::SummarizationModel]
+          #     Default summarization model to be used.
+          class SummarizationConfig
+            include ::Google::Protobuf::MessageExts
+            extend ::Google::Protobuf::MessageExts::ClassMethods
+
+            # Summarization model to use, if `conversation_profile` is not used.
+            module SummarizationModel
+              # Unspecified summarization model.
+              SUMMARIZATION_MODEL_UNSPECIFIED = 0
+
+              # The Insights baseline model.
+              BASELINE_MODEL = 1
+            end
+          end
         end
       end
     end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: google-cloud-contact_center_insights-v1
 version: !ruby/object:Gem::Version
-  version: 0.13.0
+  version: 0.14.0
 platform: ruby
 authors:
 - Google LLC
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2023-04-11 00:00:00.000000000 Z
+date: 2023-05-02 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: gapic-common