google-cloud-contact_center_insights-v1 0.12.0 → 0.14.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/README.md +1 -1
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb +116 -2
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/operations.rb +2 -2
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/paths.rb +19 -0
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/client.rb +86 -2
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/operations.rb +2 -2
- data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/service_stub.rb +60 -0
- data/lib/google/cloud/contact_center_insights/v1/version.rb +1 -1
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb +15 -0
- data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb +4 -0
- data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb +31 -0
- data/proto_docs/google/api/client.rb +67 -4
- data/proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb +46 -0
- data/proto_docs/google/cloud/contactcenterinsights/v1/resources.rb +105 -1
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
|
|
1
1
|
---
|
2
2
|
SHA256:
|
3
|
-
metadata.gz:
|
4
|
-
data.tar.gz:
|
3
|
+
metadata.gz: a0171ef1b64daedca6c39be10d220f5a9964ac40df5e77a3238cace85904b45f
|
4
|
+
data.tar.gz: 0b1fa984f9dd96695af103a9cbaf5d0efb740a454c160204975312d3ec7c41d4
|
5
5
|
SHA512:
|
6
|
-
metadata.gz:
|
7
|
-
data.tar.gz:
|
6
|
+
metadata.gz: b1fe44bd1bbd967265601f69f8e7ecbd1116551157aaf1ae0b263c1f0b3bf3be2dcb7eac64779fd5e57aa87e0b04bf35b57349c2f712f4ab58537504ce5a826d
|
7
|
+
data.tar.gz: 7021d389090c25705e02e2a44615742325d98d38e0c753dcd3800c0137a8115c893825c862bd165fe87f5367cf2fd7c18ed4f54be62eda4567310f03bdd9d397
|
data/README.md
CHANGED
@@ -47,7 +47,7 @@ for general usage information.
|
|
47
47
|
|
48
48
|
To enable logging for this library, set the logger for the underlying [gRPC](https://github.com/grpc/grpc/tree/master/src/ruby) library.
|
49
49
|
The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/current/stdlibs/logger/Logger.html) as shown below,
|
50
|
-
or a [`Google::Cloud::Logging::Logger`](https://
|
50
|
+
or a [`Google::Cloud::Logging::Logger`](https://cloud.google.com/ruby/docs/reference/google-cloud-logging/latest)
|
51
51
|
that will write logs to [Cloud Logging](https://cloud.google.com/logging/). See [grpc/logconfig.rb](https://github.com/grpc/grpc/blob/master/src/ruby/lib/grpc/logconfig.rb)
|
52
52
|
and the gRPC [spec_helper.rb](https://github.com/grpc/grpc/blob/master/src/ruby/spec/spec_helper.rb) for additional information.
|
53
53
|
|
@@ -256,6 +256,113 @@ module Google
|
|
256
256
|
raise ::Google::Cloud::Error.from_error(e)
|
257
257
|
end
|
258
258
|
|
259
|
+
##
|
260
|
+
# Create a longrunning conversation upload operation. This method differs
|
261
|
+
# from CreateConversation by allowing audio transcription and optional DLP
|
262
|
+
# redaction.
|
263
|
+
#
|
264
|
+
# @overload upload_conversation(request, options = nil)
|
265
|
+
# Pass arguments to `upload_conversation` via a request object, either of type
|
266
|
+
# {::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest} or an equivalent Hash.
|
267
|
+
#
|
268
|
+
# @param request [::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest, ::Hash]
|
269
|
+
# A request object representing the call parameters. Required. To specify no
|
270
|
+
# parameters, or to keep all the default parameter values, pass an empty Hash.
|
271
|
+
# @param options [::Gapic::CallOptions, ::Hash]
|
272
|
+
# Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
|
273
|
+
#
|
274
|
+
# @overload upload_conversation(parent: nil, conversation: nil, conversation_id: nil, redaction_config: nil)
|
275
|
+
# Pass arguments to `upload_conversation` via keyword arguments. Note that at
|
276
|
+
# least one keyword argument is required. To specify no parameters, or to keep all
|
277
|
+
# the default parameter values, pass an empty Hash as a request object (see above).
|
278
|
+
#
|
279
|
+
# @param parent [::String]
|
280
|
+
# Required. The parent resource of the conversation.
|
281
|
+
# @param conversation [::Google::Cloud::ContactCenterInsights::V1::Conversation, ::Hash]
|
282
|
+
# Required. The conversation resource to create.
|
283
|
+
# @param conversation_id [::String]
|
284
|
+
# Optional. A unique ID for the new conversation. This ID will become the
|
285
|
+
# final component of the conversation's resource name. If no ID is specified,
|
286
|
+
# a server-generated ID will be used.
|
287
|
+
#
|
288
|
+
# This value should be 4-64 characters and must match the regular
|
289
|
+
# expression `^[a-z0-9-]{4,64}$`. Valid characters are `[a-z][0-9]-`
|
290
|
+
# @param redaction_config [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig, ::Hash]
|
291
|
+
# Optional. DLP settings for transcript redaction. Optional, will default to
|
292
|
+
# the config specified in Settings.
|
293
|
+
#
|
294
|
+
# @yield [response, operation] Access the result along with the RPC operation
|
295
|
+
# @yieldparam response [::Gapic::Operation]
|
296
|
+
# @yieldparam operation [::GRPC::ActiveCall::Operation]
|
297
|
+
#
|
298
|
+
# @return [::Gapic::Operation]
|
299
|
+
#
|
300
|
+
# @raise [::Google::Cloud::Error] if the RPC is aborted.
|
301
|
+
#
|
302
|
+
# @example Basic example
|
303
|
+
# require "google/cloud/contact_center_insights/v1"
|
304
|
+
#
|
305
|
+
# # Create a client object. The client can be reused for multiple calls.
|
306
|
+
# client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
|
307
|
+
#
|
308
|
+
# # Create a request. To set request fields, pass in keyword arguments.
|
309
|
+
# request = Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest.new
|
310
|
+
#
|
311
|
+
# # Call the upload_conversation method.
|
312
|
+
# result = client.upload_conversation request
|
313
|
+
#
|
314
|
+
# # The returned object is of type Gapic::Operation. You can use it to
|
315
|
+
# # check the status of an operation, cancel it, or wait for results.
|
316
|
+
# # Here is how to wait for a response.
|
317
|
+
# result.wait_until_done! timeout: 60
|
318
|
+
# if result.response?
|
319
|
+
# p result.response
|
320
|
+
# else
|
321
|
+
# puts "No response received."
|
322
|
+
# end
|
323
|
+
#
|
324
|
+
def upload_conversation request, options = nil
|
325
|
+
raise ::ArgumentError, "request must be provided" if request.nil?
|
326
|
+
|
327
|
+
request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest
|
328
|
+
|
329
|
+
# Converts hash and nil to an options object
|
330
|
+
options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
|
331
|
+
|
332
|
+
# Customize the options with defaults
|
333
|
+
metadata = @config.rpcs.upload_conversation.metadata.to_h
|
334
|
+
|
335
|
+
# Set x-goog-api-client and x-goog-user-project headers
|
336
|
+
metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
|
337
|
+
lib_name: @config.lib_name, lib_version: @config.lib_version,
|
338
|
+
gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
|
339
|
+
metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
|
340
|
+
|
341
|
+
header_params = {}
|
342
|
+
if request.parent
|
343
|
+
header_params["parent"] = request.parent
|
344
|
+
end
|
345
|
+
|
346
|
+
request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
|
347
|
+
metadata[:"x-goog-request-params"] ||= request_params_header
|
348
|
+
|
349
|
+
options.apply_defaults timeout: @config.rpcs.upload_conversation.timeout,
|
350
|
+
metadata: metadata,
|
351
|
+
retry_policy: @config.rpcs.upload_conversation.retry_policy
|
352
|
+
|
353
|
+
options.apply_defaults timeout: @config.timeout,
|
354
|
+
metadata: @config.metadata,
|
355
|
+
retry_policy: @config.retry_policy
|
356
|
+
|
357
|
+
@contact_center_insights_stub.call_rpc :upload_conversation, request, options: options do |response, operation|
|
358
|
+
response = ::Gapic::Operation.new response, @operations_client, options: options
|
359
|
+
yield response, operation if block_given?
|
360
|
+
return response
|
361
|
+
end
|
362
|
+
rescue ::GRPC::BadStatus => e
|
363
|
+
raise ::Google::Cloud::Error.from_error(e)
|
364
|
+
end
|
365
|
+
|
259
366
|
##
|
260
367
|
# Updates a conversation.
|
261
368
|
#
|
@@ -3549,9 +3656,9 @@ module Google
|
|
3549
3656
|
# * (`String`) The path to a service account key file in JSON format
|
3550
3657
|
# * (`Hash`) A service account key as a Hash
|
3551
3658
|
# * (`Google::Auth::Credentials`) A googleauth credentials object
|
3552
|
-
# (see the [googleauth docs](https://
|
3659
|
+
# (see the [googleauth docs](https://rubydoc.info/gems/googleauth/Google/Auth/Credentials))
|
3553
3660
|
# * (`Signet::OAuth2::Client`) A signet oauth2 client object
|
3554
|
-
# (see the [signet docs](https://
|
3661
|
+
# (see the [signet docs](https://rubydoc.info/gems/signet/Signet/OAuth2/Client))
|
3555
3662
|
# * (`GRPC::Core::Channel`) a gRPC channel with included credentials
|
3556
3663
|
# * (`GRPC::Core::ChannelCredentials`) a gRPC credentails object
|
3557
3664
|
# * (`nil`) indicating no credentials
|
@@ -3652,6 +3759,11 @@ module Google
|
|
3652
3759
|
#
|
3653
3760
|
attr_reader :create_conversation
|
3654
3761
|
##
|
3762
|
+
# RPC-specific configuration for `upload_conversation`
|
3763
|
+
# @return [::Gapic::Config::Method]
|
3764
|
+
#
|
3765
|
+
attr_reader :upload_conversation
|
3766
|
+
##
|
3655
3767
|
# RPC-specific configuration for `update_conversation`
|
3656
3768
|
# @return [::Gapic::Config::Method]
|
3657
3769
|
#
|
@@ -3836,6 +3948,8 @@ module Google
|
|
3836
3948
|
def initialize parent_rpcs = nil
|
3837
3949
|
create_conversation_config = parent_rpcs.create_conversation if parent_rpcs.respond_to? :create_conversation
|
3838
3950
|
@create_conversation = ::Gapic::Config::Method.new create_conversation_config
|
3951
|
+
upload_conversation_config = parent_rpcs.upload_conversation if parent_rpcs.respond_to? :upload_conversation
|
3952
|
+
@upload_conversation = ::Gapic::Config::Method.new upload_conversation_config
|
3839
3953
|
update_conversation_config = parent_rpcs.update_conversation if parent_rpcs.respond_to? :update_conversation
|
3840
3954
|
@update_conversation = ::Gapic::Config::Method.new update_conversation_config
|
3841
3955
|
get_conversation_config = parent_rpcs.get_conversation if parent_rpcs.respond_to? :get_conversation
|
@@ -620,9 +620,9 @@ module Google
|
|
620
620
|
# * (`String`) The path to a service account key file in JSON format
|
621
621
|
# * (`Hash`) A service account key as a Hash
|
622
622
|
# * (`Google::Auth::Credentials`) A googleauth credentials object
|
623
|
-
# (see the [googleauth docs](https://
|
623
|
+
# (see the [googleauth docs](https://rubydoc.info/gems/googleauth/Google/Auth/Credentials))
|
624
624
|
# * (`Signet::OAuth2::Client`) A signet oauth2 client object
|
625
|
-
# (see the [signet docs](https://
|
625
|
+
# (see the [signet docs](https://rubydoc.info/gems/signet/Signet/OAuth2/Client))
|
626
626
|
# * (`GRPC::Core::Channel`) a gRPC channel with included credentials
|
627
627
|
# * (`GRPC::Core::ChannelCredentials`) a gRPC credentails object
|
628
628
|
# * (`nil`) indicating no credentials
|
@@ -64,6 +64,25 @@ module Google
|
|
64
64
|
"projects/#{project}/locations/#{location}/conversations/#{conversation}"
|
65
65
|
end
|
66
66
|
|
67
|
+
##
|
68
|
+
# Create a fully-qualified ConversationProfile resource string.
|
69
|
+
#
|
70
|
+
# The resource will be in the following format:
|
71
|
+
#
|
72
|
+
# `projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}`
|
73
|
+
#
|
74
|
+
# @param project [String]
|
75
|
+
# @param location [String]
|
76
|
+
# @param conversation_profile [String]
|
77
|
+
#
|
78
|
+
# @return [::String]
|
79
|
+
def conversation_profile_path project:, location:, conversation_profile:
|
80
|
+
raise ::ArgumentError, "project cannot contain /" if project.to_s.include? "/"
|
81
|
+
raise ::ArgumentError, "location cannot contain /" if location.to_s.include? "/"
|
82
|
+
|
83
|
+
"projects/#{project}/locations/#{location}/conversationProfiles/#{conversation_profile}"
|
84
|
+
end
|
85
|
+
|
67
86
|
##
|
68
87
|
# Create a fully-qualified Issue resource string.
|
69
88
|
#
|
@@ -224,6 +224,83 @@ module Google
|
|
224
224
|
raise ::Google::Cloud::Error.from_error(e)
|
225
225
|
end
|
226
226
|
|
227
|
+
##
|
228
|
+
# Create a longrunning conversation upload operation. This method differs
|
229
|
+
# from CreateConversation by allowing audio transcription and optional DLP
|
230
|
+
# redaction.
|
231
|
+
#
|
232
|
+
# @overload upload_conversation(request, options = nil)
|
233
|
+
# Pass arguments to `upload_conversation` via a request object, either of type
|
234
|
+
# {::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest} or an equivalent Hash.
|
235
|
+
#
|
236
|
+
# @param request [::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest, ::Hash]
|
237
|
+
# A request object representing the call parameters. Required. To specify no
|
238
|
+
# parameters, or to keep all the default parameter values, pass an empty Hash.
|
239
|
+
# @param options [::Gapic::CallOptions, ::Hash]
|
240
|
+
# Overrides the default settings for this call, e.g, timeout, retries etc. Optional.
|
241
|
+
#
|
242
|
+
# @overload upload_conversation(parent: nil, conversation: nil, conversation_id: nil, redaction_config: nil)
|
243
|
+
# Pass arguments to `upload_conversation` via keyword arguments. Note that at
|
244
|
+
# least one keyword argument is required. To specify no parameters, or to keep all
|
245
|
+
# the default parameter values, pass an empty Hash as a request object (see above).
|
246
|
+
#
|
247
|
+
# @param parent [::String]
|
248
|
+
# Required. The parent resource of the conversation.
|
249
|
+
# @param conversation [::Google::Cloud::ContactCenterInsights::V1::Conversation, ::Hash]
|
250
|
+
# Required. The conversation resource to create.
|
251
|
+
# @param conversation_id [::String]
|
252
|
+
# Optional. A unique ID for the new conversation. This ID will become the
|
253
|
+
# final component of the conversation's resource name. If no ID is specified,
|
254
|
+
# a server-generated ID will be used.
|
255
|
+
#
|
256
|
+
# This value should be 4-64 characters and must match the regular
|
257
|
+
# expression `^[a-z0-9-]{4,64}$`. Valid characters are `[a-z][0-9]-`
|
258
|
+
# @param redaction_config [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig, ::Hash]
|
259
|
+
# Optional. DLP settings for transcript redaction. Optional, will default to
|
260
|
+
# the config specified in Settings.
|
261
|
+
# @yield [result, operation] Access the result along with the TransportOperation object
|
262
|
+
# @yieldparam result [::Gapic::Operation]
|
263
|
+
# @yieldparam operation [::Gapic::Rest::TransportOperation]
|
264
|
+
#
|
265
|
+
# @return [::Gapic::Operation]
|
266
|
+
#
|
267
|
+
# @raise [::Google::Cloud::Error] if the REST call is aborted.
|
268
|
+
def upload_conversation request, options = nil
|
269
|
+
raise ::ArgumentError, "request must be provided" if request.nil?
|
270
|
+
|
271
|
+
request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest
|
272
|
+
|
273
|
+
# Converts hash and nil to an options object
|
274
|
+
options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
|
275
|
+
|
276
|
+
# Customize the options with defaults
|
277
|
+
call_metadata = @config.rpcs.upload_conversation.metadata.to_h
|
278
|
+
|
279
|
+
# Set x-goog-api-client and x-goog-user-project headers
|
280
|
+
call_metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
|
281
|
+
lib_name: @config.lib_name, lib_version: @config.lib_version,
|
282
|
+
gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION,
|
283
|
+
transports_version_send: [:rest]
|
284
|
+
|
285
|
+
call_metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
|
286
|
+
|
287
|
+
options.apply_defaults timeout: @config.rpcs.upload_conversation.timeout,
|
288
|
+
metadata: call_metadata,
|
289
|
+
retry_policy: @config.rpcs.upload_conversation.retry_policy
|
290
|
+
|
291
|
+
options.apply_defaults timeout: @config.timeout,
|
292
|
+
metadata: @config.metadata,
|
293
|
+
retry_policy: @config.retry_policy
|
294
|
+
|
295
|
+
@contact_center_insights_stub.upload_conversation request, options do |result, operation|
|
296
|
+
result = ::Gapic::Operation.new result, @operations_client, options: options
|
297
|
+
yield result, operation if block_given?
|
298
|
+
return result
|
299
|
+
end
|
300
|
+
rescue ::Gapic::Rest::Error => e
|
301
|
+
raise ::Google::Cloud::Error.from_error(e)
|
302
|
+
end
|
303
|
+
|
227
304
|
##
|
228
305
|
# Updates a conversation.
|
229
306
|
#
|
@@ -2617,9 +2694,9 @@ module Google
|
|
2617
2694
|
# * (`String`) The path to a service account key file in JSON format
|
2618
2695
|
# * (`Hash`) A service account key as a Hash
|
2619
2696
|
# * (`Google::Auth::Credentials`) A googleauth credentials object
|
2620
|
-
# (see the [googleauth docs](https://
|
2697
|
+
# (see the [googleauth docs](https://rubydoc.info/gems/googleauth/Google/Auth/Credentials))
|
2621
2698
|
# * (`Signet::OAuth2::Client`) A signet oauth2 client object
|
2622
|
-
# (see the [signet docs](https://
|
2699
|
+
# (see the [signet docs](https://rubydoc.info/gems/signet/Signet/OAuth2/Client))
|
2623
2700
|
# * (`nil`) indicating no credentials
|
2624
2701
|
# @return [::Object]
|
2625
2702
|
# @!attribute [rw] scope
|
@@ -2708,6 +2785,11 @@ module Google
|
|
2708
2785
|
#
|
2709
2786
|
attr_reader :create_conversation
|
2710
2787
|
##
|
2788
|
+
# RPC-specific configuration for `upload_conversation`
|
2789
|
+
# @return [::Gapic::Config::Method]
|
2790
|
+
#
|
2791
|
+
attr_reader :upload_conversation
|
2792
|
+
##
|
2711
2793
|
# RPC-specific configuration for `update_conversation`
|
2712
2794
|
# @return [::Gapic::Config::Method]
|
2713
2795
|
#
|
@@ -2892,6 +2974,8 @@ module Google
|
|
2892
2974
|
def initialize parent_rpcs = nil
|
2893
2975
|
create_conversation_config = parent_rpcs.create_conversation if parent_rpcs.respond_to? :create_conversation
|
2894
2976
|
@create_conversation = ::Gapic::Config::Method.new create_conversation_config
|
2977
|
+
upload_conversation_config = parent_rpcs.upload_conversation if parent_rpcs.respond_to? :upload_conversation
|
2978
|
+
@upload_conversation = ::Gapic::Config::Method.new upload_conversation_config
|
2895
2979
|
update_conversation_config = parent_rpcs.update_conversation if parent_rpcs.respond_to? :update_conversation
|
2896
2980
|
@update_conversation = ::Gapic::Config::Method.new update_conversation_config
|
2897
2981
|
get_conversation_config = parent_rpcs.get_conversation if parent_rpcs.respond_to? :get_conversation
|
@@ -411,9 +411,9 @@ module Google
|
|
411
411
|
# * (`String`) The path to a service account key file in JSON format
|
412
412
|
# * (`Hash`) A service account key as a Hash
|
413
413
|
# * (`Google::Auth::Credentials`) A googleauth credentials object
|
414
|
-
# (see the [googleauth docs](https://
|
414
|
+
# (see the [googleauth docs](https://rubydoc.info/gems/googleauth/Google/Auth/Credentials))
|
415
415
|
# * (`Signet::OAuth2::Client`) A signet oauth2 client object
|
416
|
-
# (see the [signet docs](https://
|
416
|
+
# (see the [signet docs](https://rubydoc.info/gems/signet/Signet/OAuth2/Client))
|
417
417
|
# * (`nil`) indicating no credentials
|
418
418
|
# @return [::Object]
|
419
419
|
# @!attribute [rw] scope
|
data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/rest/service_stub.rb
CHANGED
@@ -78,6 +78,44 @@ module Google
|
|
78
78
|
result
|
79
79
|
end
|
80
80
|
|
81
|
+
##
|
82
|
+
# Baseline implementation for the upload_conversation REST call
|
83
|
+
#
|
84
|
+
# @param request_pb [::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest]
|
85
|
+
# A request object representing the call parameters. Required.
|
86
|
+
# @param options [::Gapic::CallOptions]
|
87
|
+
# Overrides the default settings for this call, e.g, timeout, retries etc. Optional.
|
88
|
+
#
|
89
|
+
# @yield [result, operation] Access the result along with the TransportOperation object
|
90
|
+
# @yieldparam result [::Google::Longrunning::Operation]
|
91
|
+
# @yieldparam operation [::Gapic::Rest::TransportOperation]
|
92
|
+
#
|
93
|
+
# @return [::Google::Longrunning::Operation]
|
94
|
+
# A result object deserialized from the server's reply
|
95
|
+
def upload_conversation request_pb, options = nil
|
96
|
+
raise ::ArgumentError, "request must be provided" if request_pb.nil?
|
97
|
+
|
98
|
+
verb, uri, query_string_params, body = ServiceStub.transcode_upload_conversation_request request_pb
|
99
|
+
query_string_params = if query_string_params.any?
|
100
|
+
query_string_params.to_h { |p| p.split("=", 2) }
|
101
|
+
else
|
102
|
+
{}
|
103
|
+
end
|
104
|
+
|
105
|
+
response = @client_stub.make_http_request(
|
106
|
+
verb,
|
107
|
+
uri: uri,
|
108
|
+
body: body || "",
|
109
|
+
params: query_string_params,
|
110
|
+
options: options
|
111
|
+
)
|
112
|
+
operation = ::Gapic::Rest::TransportOperation.new response
|
113
|
+
result = ::Google::Longrunning::Operation.decode_json response.body, ignore_unknown_fields: true
|
114
|
+
|
115
|
+
yield result, operation if block_given?
|
116
|
+
result
|
117
|
+
end
|
118
|
+
|
81
119
|
##
|
82
120
|
# Baseline implementation for the update_conversation REST call
|
83
121
|
#
|
@@ -1468,6 +1506,28 @@ module Google
|
|
1468
1506
|
transcoder.transcode request_pb
|
1469
1507
|
end
|
1470
1508
|
|
1509
|
+
##
|
1510
|
+
# @private
|
1511
|
+
#
|
1512
|
+
# GRPC transcoding helper method for the upload_conversation REST call
|
1513
|
+
#
|
1514
|
+
# @param request_pb [::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest]
|
1515
|
+
# A request object representing the call parameters. Required.
|
1516
|
+
# @return [Array(String, [String, nil], Hash{String => String})]
|
1517
|
+
# Uri, Body, Query string parameters
|
1518
|
+
def self.transcode_upload_conversation_request request_pb
|
1519
|
+
transcoder = Gapic::Rest::GrpcTranscoder.new
|
1520
|
+
.with_bindings(
|
1521
|
+
uri_method: :post,
|
1522
|
+
uri_template: "/v1/{parent}/conversations:upload",
|
1523
|
+
body: "*",
|
1524
|
+
matches: [
|
1525
|
+
["parent", %r{^projects/[^/]+/locations/[^/]+/?$}, false]
|
1526
|
+
]
|
1527
|
+
)
|
1528
|
+
transcoder.transcode request_pb
|
1529
|
+
end
|
1530
|
+
|
1471
1531
|
##
|
1472
1532
|
# @private
|
1473
1533
|
#
|
@@ -50,6 +50,19 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
|
|
50
50
|
optional :conversation, :message, 2, "google.cloud.contactcenterinsights.v1.Conversation"
|
51
51
|
optional :conversation_id, :string, 3
|
52
52
|
end
|
53
|
+
add_message "google.cloud.contactcenterinsights.v1.UploadConversationRequest" do
|
54
|
+
optional :parent, :string, 1
|
55
|
+
optional :conversation, :message, 2, "google.cloud.contactcenterinsights.v1.Conversation"
|
56
|
+
optional :conversation_id, :string, 3
|
57
|
+
optional :redaction_config, :message, 4, "google.cloud.contactcenterinsights.v1.RedactionConfig"
|
58
|
+
end
|
59
|
+
add_message "google.cloud.contactcenterinsights.v1.UploadConversationMetadata" do
|
60
|
+
optional :create_time, :message, 1, "google.protobuf.Timestamp"
|
61
|
+
optional :end_time, :message, 2, "google.protobuf.Timestamp"
|
62
|
+
optional :request, :message, 3, "google.cloud.contactcenterinsights.v1.UploadConversationRequest"
|
63
|
+
optional :analysis_operation, :string, 4
|
64
|
+
optional :applied_redaction_config, :message, 5, "google.cloud.contactcenterinsights.v1.RedactionConfig"
|
65
|
+
end
|
53
66
|
add_message "google.cloud.contactcenterinsights.v1.ListConversationsRequest" do
|
54
67
|
optional :parent, :string, 1
|
55
68
|
optional :page_size, :int32, 2
|
@@ -316,6 +329,8 @@ module Google
|
|
316
329
|
CalculateStatsResponse::TimeSeries::Interval = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Interval").msgclass
|
317
330
|
CreateAnalysisOperationMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadata").msgclass
|
318
331
|
CreateConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CreateConversationRequest").msgclass
|
332
|
+
UploadConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.UploadConversationRequest").msgclass
|
333
|
+
UploadConversationMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.UploadConversationMetadata").msgclass
|
319
334
|
ListConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListConversationsRequest").msgclass
|
320
335
|
ListConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListConversationsResponse").msgclass
|
321
336
|
GetConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.GetConversationRequest").msgclass
|
@@ -35,6 +35,10 @@ module Google
|
|
35
35
|
|
36
36
|
# Creates a conversation.
|
37
37
|
rpc :CreateConversation, ::Google::Cloud::ContactCenterInsights::V1::CreateConversationRequest, ::Google::Cloud::ContactCenterInsights::V1::Conversation
|
38
|
+
# Create a longrunning conversation upload operation. This method differs
|
39
|
+
# from CreateConversation by allowing audio transcription and optional DLP
|
40
|
+
# redaction.
|
41
|
+
rpc :UploadConversation, ::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest, ::Google::Longrunning::Operation
|
38
42
|
# Updates a conversation.
|
39
43
|
rpc :UpdateConversation, ::Google::Cloud::ContactCenterInsights::V1::UpdateConversationRequest, ::Google::Cloud::ContactCenterInsights::V1::Conversation
|
40
44
|
# Gets a conversation.
|
@@ -24,6 +24,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
|
|
24
24
|
optional :duration, :message, 10, "google.protobuf.Duration"
|
25
25
|
optional :turn_count, :int32, 11
|
26
26
|
optional :latest_analysis, :message, 12, "google.cloud.contactcenterinsights.v1.Analysis"
|
27
|
+
optional :latest_summary, :message, 20, "google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData"
|
27
28
|
repeated :runtime_annotations, :message, 13, "google.cloud.contactcenterinsights.v1.RuntimeAnnotation"
|
28
29
|
map :dialogflow_intents, :string, :message, 18, "google.cloud.contactcenterinsights.v1.DialogflowIntent"
|
29
30
|
optional :obfuscated_user_id, :string, 21
|
@@ -283,12 +284,17 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
|
|
283
284
|
optional :conversation_ttl, :message, 5, "google.protobuf.Duration"
|
284
285
|
map :pubsub_notification_settings, :string, :string, 6
|
285
286
|
optional :analysis_config, :message, 7, "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig"
|
287
|
+
optional :redaction_config, :message, 10, "google.cloud.contactcenterinsights.v1.RedactionConfig"
|
286
288
|
end
|
287
289
|
add_message "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig" do
|
288
290
|
optional :runtime_integration_analysis_percentage, :double, 1
|
289
291
|
optional :upload_conversation_analysis_percentage, :double, 6
|
290
292
|
optional :annotator_selector, :message, 5, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
|
291
293
|
end
|
294
|
+
add_message "google.cloud.contactcenterinsights.v1.RedactionConfig" do
|
295
|
+
optional :deidentify_template, :string, 1
|
296
|
+
optional :inspect_template, :string, 2
|
297
|
+
end
|
292
298
|
add_message "google.cloud.contactcenterinsights.v1.RuntimeAnnotation" do
|
293
299
|
optional :annotation_id, :string, 1
|
294
300
|
optional :create_time, :message, 2, "google.protobuf.Timestamp"
|
@@ -301,6 +307,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
|
|
301
307
|
optional :smart_reply, :message, 8, "google.cloud.contactcenterinsights.v1.SmartReplyData"
|
302
308
|
optional :smart_compose_suggestion, :message, 9, "google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData"
|
303
309
|
optional :dialogflow_interaction, :message, 10, "google.cloud.contactcenterinsights.v1.DialogflowInteractionData"
|
310
|
+
optional :conversation_summarization_suggestion, :message, 12, "google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData"
|
304
311
|
end
|
305
312
|
end
|
306
313
|
add_message "google.cloud.contactcenterinsights.v1.AnswerFeedback" do
|
@@ -346,6 +353,14 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
|
|
346
353
|
optional :dialogflow_intent_id, :string, 1
|
347
354
|
optional :confidence, :float, 2
|
348
355
|
end
|
356
|
+
add_message "google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData" do
|
357
|
+
optional :text, :string, 1
|
358
|
+
map :text_sections, :string, :string, 5
|
359
|
+
optional :confidence, :float, 2
|
360
|
+
map :metadata, :string, :string, 3
|
361
|
+
optional :answer_record, :string, 4
|
362
|
+
optional :conversation_model, :string, 6
|
363
|
+
end
|
349
364
|
add_message "google.cloud.contactcenterinsights.v1.ConversationParticipant" do
|
350
365
|
optional :dialogflow_participant, :string, 1
|
351
366
|
optional :obfuscated_external_user_id, :string, 3
|
@@ -379,6 +394,18 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
|
|
379
394
|
optional :run_intent_annotator, :bool, 7
|
380
395
|
optional :run_issue_model_annotator, :bool, 8
|
381
396
|
repeated :issue_models, :string, 10
|
397
|
+
optional :run_summarization_annotator, :bool, 9
|
398
|
+
optional :summarization_config, :message, 11, "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig"
|
399
|
+
end
|
400
|
+
add_message "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig" do
|
401
|
+
oneof :model_source do
|
402
|
+
optional :conversation_profile, :string, 1
|
403
|
+
optional :summarization_model, :enum, 2, "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel"
|
404
|
+
end
|
405
|
+
end
|
406
|
+
add_enum "google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel" do
|
407
|
+
value :SUMMARIZATION_MODEL_UNSPECIFIED, 0
|
408
|
+
value :BASELINE_MODEL, 1
|
382
409
|
end
|
383
410
|
end
|
384
411
|
end
|
@@ -433,6 +460,7 @@ module Google
|
|
433
460
|
ExactMatchConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExactMatchConfig").msgclass
|
434
461
|
Settings = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings").msgclass
|
435
462
|
Settings::AnalysisConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig").msgclass
|
463
|
+
RedactionConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RedactionConfig").msgclass
|
436
464
|
RuntimeAnnotation = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.RuntimeAnnotation").msgclass
|
437
465
|
AnswerFeedback = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback").msgclass
|
438
466
|
AnswerFeedback::CorrectnessLevel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel").enummodule
|
@@ -441,10 +469,13 @@ module Google
|
|
441
469
|
SmartReplyData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartReplyData").msgclass
|
442
470
|
SmartComposeSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData").msgclass
|
443
471
|
DialogflowInteractionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DialogflowInteractionData").msgclass
|
472
|
+
ConversationSummarizationSuggestionData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData").msgclass
|
444
473
|
ConversationParticipant = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant").msgclass
|
445
474
|
ConversationParticipant::Role = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant.Role").enummodule
|
446
475
|
View = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.View").msgclass
|
447
476
|
AnnotatorSelector = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector").msgclass
|
477
|
+
AnnotatorSelector::SummarizationConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig").msgclass
|
478
|
+
AnnotatorSelector::SummarizationConfig::SummarizationModel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel").enummodule
|
448
479
|
end
|
449
480
|
end
|
450
481
|
end
|
@@ -35,7 +35,9 @@ module Google
|
|
35
35
|
# Details about how and where to publish client libraries.
|
36
36
|
# @!attribute [rw] version
|
37
37
|
# @return [::String]
|
38
|
-
# Version of the API to apply these settings to.
|
38
|
+
# Version of the API to apply these settings to. This is the full protobuf
|
39
|
+
# package for the API, ending in the version element.
|
40
|
+
# Examples: "google.cloud.speech.v1" and "google.spanner.admin.database.v1".
|
39
41
|
# @!attribute [rw] launch_stage
|
40
42
|
# @return [::Google::Api::LaunchStage]
|
41
43
|
# Launch stage of this version of the API.
|
@@ -81,7 +83,7 @@ module Google
|
|
81
83
|
# long-running operation pattern.
|
82
84
|
# @!attribute [rw] new_issue_uri
|
83
85
|
# @return [::String]
|
84
|
-
# Link to a
|
86
|
+
# Link to a *public* URI where users can report issues. Example:
|
85
87
|
# https://issuetracker.google.com/issues/new?component=190865&template=1161103
|
86
88
|
# @!attribute [rw] documentation_uri
|
87
89
|
# @return [::String]
|
@@ -111,6 +113,10 @@ module Google
|
|
111
113
|
# Client library settings. If the same version string appears multiple
|
112
114
|
# times in this list, then the last one wins. Settings from earlier
|
113
115
|
# settings with the same version string are discarded.
|
116
|
+
# @!attribute [rw] proto_reference_documentation_uri
|
117
|
+
# @return [::String]
|
118
|
+
# Optional link to proto reference documentation. Example:
|
119
|
+
# https://cloud.google.com/pubsub/lite/docs/reference/rpc
|
114
120
|
class Publishing
|
115
121
|
include ::Google::Protobuf::MessageExts
|
116
122
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
@@ -203,9 +209,57 @@ module Google
|
|
203
209
|
# @!attribute [rw] common
|
204
210
|
# @return [::Google::Api::CommonLanguageSettings]
|
205
211
|
# Some settings.
|
212
|
+
# @!attribute [rw] renamed_services
|
213
|
+
# @return [::Google::Protobuf::Map{::String => ::String}]
|
214
|
+
# Map from original service names to renamed versions.
|
215
|
+
# This is used when the default generated types
|
216
|
+
# would cause a naming conflict. (Neither name is
|
217
|
+
# fully-qualified.)
|
218
|
+
# Example: Subscriber to SubscriberServiceApi.
|
219
|
+
# @!attribute [rw] renamed_resources
|
220
|
+
# @return [::Google::Protobuf::Map{::String => ::String}]
|
221
|
+
# Map from full resource types to the effective short name
|
222
|
+
# for the resource. This is used when otherwise resource
|
223
|
+
# named from different services would cause naming collisions.
|
224
|
+
# Example entry:
|
225
|
+
# "datalabeling.googleapis.com/Dataset": "DataLabelingDataset"
|
226
|
+
# @!attribute [rw] ignored_resources
|
227
|
+
# @return [::Array<::String>]
|
228
|
+
# List of full resource types to ignore during generation.
|
229
|
+
# This is typically used for API-specific Location resources,
|
230
|
+
# which should be handled by the generator as if they were actually
|
231
|
+
# the common Location resources.
|
232
|
+
# Example entry: "documentai.googleapis.com/Location"
|
233
|
+
# @!attribute [rw] forced_namespace_aliases
|
234
|
+
# @return [::Array<::String>]
|
235
|
+
# Namespaces which must be aliased in snippets due to
|
236
|
+
# a known (but non-generator-predictable) naming collision
|
237
|
+
# @!attribute [rw] handwritten_signatures
|
238
|
+
# @return [::Array<::String>]
|
239
|
+
# Method signatures (in the form "service.method(signature)")
|
240
|
+
# which are provided separately, so shouldn't be generated.
|
241
|
+
# Snippets *calling* these methods are still generated, however.
|
206
242
|
class DotnetSettings
|
207
243
|
include ::Google::Protobuf::MessageExts
|
208
244
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
245
|
+
|
246
|
+
# @!attribute [rw] key
|
247
|
+
# @return [::String]
|
248
|
+
# @!attribute [rw] value
|
249
|
+
# @return [::String]
|
250
|
+
class RenamedServicesEntry
|
251
|
+
include ::Google::Protobuf::MessageExts
|
252
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
253
|
+
end
|
254
|
+
|
255
|
+
# @!attribute [rw] key
|
256
|
+
# @return [::String]
|
257
|
+
# @!attribute [rw] value
|
258
|
+
# @return [::String]
|
259
|
+
class RenamedResourcesEntry
|
260
|
+
include ::Google::Protobuf::MessageExts
|
261
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
262
|
+
end
|
209
263
|
end
|
210
264
|
|
211
265
|
# Settings for Ruby client libraries.
|
@@ -240,8 +294,8 @@ module Google
|
|
240
294
|
# Example of a YAML configuration::
|
241
295
|
#
|
242
296
|
# publishing:
|
243
|
-
#
|
244
|
-
# - selector:
|
297
|
+
# method_settings:
|
298
|
+
# - selector: google.cloud.speech.v2.Speech.BatchRecognize
|
245
299
|
# long_running:
|
246
300
|
# initial_poll_delay:
|
247
301
|
# seconds: 60 # 1 minute
|
@@ -299,6 +353,15 @@ module Google
|
|
299
353
|
|
300
354
|
# Street View Org.
|
301
355
|
STREET_VIEW = 4
|
356
|
+
|
357
|
+
# Shopping Org.
|
358
|
+
SHOPPING = 5
|
359
|
+
|
360
|
+
# Geo Org.
|
361
|
+
GEO = 6
|
362
|
+
|
363
|
+
# Generative AI - https://developers.generativeai.google
|
364
|
+
GENERATIVE_AI = 7
|
302
365
|
end
|
303
366
|
|
304
367
|
# To where should client libraries be published?
|
@@ -173,6 +173,52 @@ module Google
|
|
173
173
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
174
174
|
end
|
175
175
|
|
176
|
+
# Request to upload a conversation.
|
177
|
+
# @!attribute [rw] parent
|
178
|
+
# @return [::String]
|
179
|
+
# Required. The parent resource of the conversation.
|
180
|
+
# @!attribute [rw] conversation
|
181
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::Conversation]
|
182
|
+
# Required. The conversation resource to create.
|
183
|
+
# @!attribute [rw] conversation_id
|
184
|
+
# @return [::String]
|
185
|
+
# Optional. A unique ID for the new conversation. This ID will become the
|
186
|
+
# final component of the conversation's resource name. If no ID is specified,
|
187
|
+
# a server-generated ID will be used.
|
188
|
+
#
|
189
|
+
# This value should be 4-64 characters and must match the regular
|
190
|
+
# expression `^[a-z0-9-]{4,64}$`. Valid characters are `[a-z][0-9]-`
|
191
|
+
# @!attribute [rw] redaction_config
|
192
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig]
|
193
|
+
# Optional. DLP settings for transcript redaction. Optional, will default to
|
194
|
+
# the config specified in Settings.
|
195
|
+
class UploadConversationRequest
|
196
|
+
include ::Google::Protobuf::MessageExts
|
197
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
198
|
+
end
|
199
|
+
|
200
|
+
# The metadata for an UploadConversation operation.
|
201
|
+
# @!attribute [r] create_time
|
202
|
+
# @return [::Google::Protobuf::Timestamp]
|
203
|
+
# Output only. The time the operation was created.
|
204
|
+
# @!attribute [r] end_time
|
205
|
+
# @return [::Google::Protobuf::Timestamp]
|
206
|
+
# Output only. The time the operation finished running.
|
207
|
+
# @!attribute [r] request
|
208
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::UploadConversationRequest]
|
209
|
+
# Output only. The original request.
|
210
|
+
# @!attribute [r] analysis_operation
|
211
|
+
# @return [::String]
|
212
|
+
# Output only. The operation name for a successfully created analysis
|
213
|
+
# operation, if any.
|
214
|
+
# @!attribute [r] applied_redaction_config
|
215
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig]
|
216
|
+
# Output only. The redaction config applied to the uploaded conversation.
|
217
|
+
class UploadConversationMetadata
|
218
|
+
include ::Google::Protobuf::MessageExts
|
219
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
220
|
+
end
|
221
|
+
|
176
222
|
# Request to list conversations.
|
177
223
|
# @!attribute [rw] parent
|
178
224
|
# @return [::String]
|
@@ -77,6 +77,9 @@ module Google
|
|
77
77
|
# @!attribute [r] latest_analysis
|
78
78
|
# @return [::Google::Cloud::ContactCenterInsights::V1::Analysis]
|
79
79
|
# Output only. The conversation's latest analysis, if one exists.
|
80
|
+
# @!attribute [r] latest_summary
|
81
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData]
|
82
|
+
# Output only. Latest summary of the conversation.
|
80
83
|
# @!attribute [r] runtime_annotations
|
81
84
|
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation>]
|
82
85
|
# Output only. The annotations that were generated during the customer and
|
@@ -886,7 +889,7 @@ module Google
|
|
886
889
|
# Required. The type of this phrase match rule group.
|
887
890
|
# @!attribute [rw] phrase_match_rules
|
888
891
|
# @return [::Array<::Google::Cloud::ContactCenterInsights::V1::PhraseMatchRule>]
|
889
|
-
# A list of
|
892
|
+
# A list of phrase match rules that are included in this group.
|
890
893
|
class PhraseMatchRuleGroup
|
891
894
|
include ::Google::Protobuf::MessageExts
|
892
895
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
@@ -983,6 +986,10 @@ module Google
|
|
983
986
|
# @!attribute [rw] analysis_config
|
984
987
|
# @return [::Google::Cloud::ContactCenterInsights::V1::Settings::AnalysisConfig]
|
985
988
|
# Default analysis settings.
|
989
|
+
# @!attribute [rw] redaction_config
|
990
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::RedactionConfig]
|
991
|
+
# Default DLP redaction resources to be applied while ingesting
|
992
|
+
# conversations.
|
986
993
|
class Settings
|
987
994
|
include ::Google::Protobuf::MessageExts
|
988
995
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
@@ -1015,6 +1022,22 @@ module Google
|
|
1015
1022
|
end
|
1016
1023
|
end
|
1017
1024
|
|
1025
|
+
# DLP resources used for redaction while ingesting conversations.
|
1026
|
+
# @!attribute [rw] deidentify_template
|
1027
|
+
# @return [::String]
|
1028
|
+
# The fully-qualified DLP deidentify template resource name.
|
1029
|
+
# Format:
|
1030
|
+
# `projects/{project}/deidentifyTemplates/{template}`
|
1031
|
+
# @!attribute [rw] inspect_template
|
1032
|
+
# @return [::String]
|
1033
|
+
# The fully-qualified DLP inspect template resource name.
|
1034
|
+
# Format:
|
1035
|
+
# `projects/{project}/inspectTemplates/{template}`
|
1036
|
+
class RedactionConfig
|
1037
|
+
include ::Google::Protobuf::MessageExts
|
1038
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1039
|
+
end
|
1040
|
+
|
1018
1041
|
# An annotation that was generated during the customer and agent interaction.
|
1019
1042
|
# @!attribute [rw] article_suggestion
|
1020
1043
|
# @return [::Google::Cloud::ContactCenterInsights::V1::ArticleSuggestionData]
|
@@ -1031,6 +1054,9 @@ module Google
|
|
1031
1054
|
# @!attribute [rw] dialogflow_interaction
|
1032
1055
|
# @return [::Google::Cloud::ContactCenterInsights::V1::DialogflowInteractionData]
|
1033
1056
|
# Dialogflow interaction data.
|
1057
|
+
# @!attribute [rw] conversation_summarization_suggestion
|
1058
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::ConversationSummarizationSuggestionData]
|
1059
|
+
# Conversation summarization suggestion data.
|
1034
1060
|
# @!attribute [rw] annotation_id
|
1035
1061
|
# @return [::String]
|
1036
1062
|
# The unique identifier of the annotation.
|
@@ -1243,6 +1269,55 @@ module Google
|
|
1243
1269
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1244
1270
|
end
|
1245
1271
|
|
1272
|
+
# Conversation summarization suggestion data.
|
1273
|
+
# @!attribute [rw] text
|
1274
|
+
# @return [::String]
|
1275
|
+
# The summarization content that is concatenated into one string.
|
1276
|
+
# @!attribute [rw] text_sections
|
1277
|
+
# @return [::Google::Protobuf::Map{::String => ::String}]
|
1278
|
+
# The summarization content that is divided into sections. The key is the
|
1279
|
+
# section's name and the value is the section's content. There is no
|
1280
|
+
# specific format for the key or value.
|
1281
|
+
# @!attribute [rw] confidence
|
1282
|
+
# @return [::Float]
|
1283
|
+
# The confidence score of the summarization.
|
1284
|
+
# @!attribute [rw] metadata
|
1285
|
+
# @return [::Google::Protobuf::Map{::String => ::String}]
|
1286
|
+
# A map that contains metadata about the summarization and the document
|
1287
|
+
# from which it originates.
|
1288
|
+
# @!attribute [rw] answer_record
|
1289
|
+
# @return [::String]
|
1290
|
+
# The name of the answer record.
|
1291
|
+
# Format:
|
1292
|
+
# projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
|
1293
|
+
# @!attribute [rw] conversation_model
|
1294
|
+
# @return [::String]
|
1295
|
+
# The name of the model that generates this summary.
|
1296
|
+
# Format:
|
1297
|
+
# projects/\\{project}/locations/\\{location}/conversationModels/\\{conversation_model}
|
1298
|
+
class ConversationSummarizationSuggestionData
|
1299
|
+
include ::Google::Protobuf::MessageExts
|
1300
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1301
|
+
|
1302
|
+
# @!attribute [rw] key
|
1303
|
+
# @return [::String]
|
1304
|
+
# @!attribute [rw] value
|
1305
|
+
# @return [::String]
|
1306
|
+
class TextSectionsEntry
|
1307
|
+
include ::Google::Protobuf::MessageExts
|
1308
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1309
|
+
end
|
1310
|
+
|
1311
|
+
# @!attribute [rw] key
|
1312
|
+
# @return [::String]
|
1313
|
+
# @!attribute [rw] value
|
1314
|
+
# @return [::String]
|
1315
|
+
class MetadataEntry
|
1316
|
+
include ::Google::Protobuf::MessageExts
|
1317
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1318
|
+
end
|
1319
|
+
end
|
1320
|
+
|
1246
1321
|
# The call participant speaking for a given utterance.
|
1247
1322
|
# @!attribute [rw] dialogflow_participant_name
|
1248
1323
|
# @return [::String]
|
@@ -1345,9 +1420,38 @@ module Google
|
|
1345
1420
|
# inference if the issue model is deployed and if run_issue_model_annotator
|
1346
1421
|
# is set to true. If more than one issue model is provided, only the first
|
1347
1422
|
# provided issue model will be used for inference.
|
1423
|
+
# @!attribute [rw] run_summarization_annotator
|
1424
|
+
# @return [::Boolean]
|
1425
|
+
# Whether to run the summarization annotator.
|
1426
|
+
# @!attribute [rw] summarization_config
|
1427
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector::SummarizationConfig]
|
1428
|
+
# Configuration for the summarization annotator.
|
1348
1429
|
class AnnotatorSelector
|
1349
1430
|
include ::Google::Protobuf::MessageExts
|
1350
1431
|
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1432
|
+
|
1433
|
+
# Configuration for summarization.
|
1434
|
+
# @!attribute [rw] conversation_profile
|
1435
|
+
# @return [::String]
|
1436
|
+
# Resource name of the Dialogflow conversation profile.
|
1437
|
+
# Format:
|
1438
|
+
# projects/\\{project}/locations/\\{location}/conversationProfiles/\\{conversation_profile}
|
1439
|
+
# @!attribute [rw] summarization_model
|
1440
|
+
# @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector::SummarizationConfig::SummarizationModel]
|
1441
|
+
# Default summarization model to be used.
|
1442
|
+
class SummarizationConfig
|
1443
|
+
include ::Google::Protobuf::MessageExts
|
1444
|
+
extend ::Google::Protobuf::MessageExts::ClassMethods
|
1445
|
+
|
1446
|
+
# Summarization model to use, if `conversation_profile` is not used.
|
1447
|
+
module SummarizationModel
|
1448
|
+
# Unspecified summarization model.
|
1449
|
+
SUMMARIZATION_MODEL_UNSPECIFIED = 0
|
1450
|
+
|
1451
|
+
# The Insights baseline model.
|
1452
|
+
BASELINE_MODEL = 1
|
1453
|
+
end
|
1454
|
+
end
|
1351
1455
|
end
|
1352
1456
|
end
|
1353
1457
|
end
|
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: google-cloud-contact_center_insights-v1
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 0.
|
4
|
+
version: 0.14.0
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Google LLC
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2023-
|
11
|
+
date: 2023-05-02 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: gapic-common
|