google-apis-contactcenterinsights_v1 0.65.0 → 0.66.0

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data/CHANGELOG.md CHANGED
@@ -1,5 +1,9 @@
1
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  # Release history for google-apis-contactcenterinsights_v1
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+ ### v0.66.0 (2025-06-29)
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+
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+ * Regenerated from discovery document revision 20250624
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+
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  ### v0.65.0 (2025-06-01)
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  * Regenerated from discovery document revision 20250526
@@ -2443,6 +2443,56 @@ module Google
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  end
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  end
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+ # The metadata for deleting a QaQuestionTag Resource.
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+ class GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagMetadata
2448
+ include Google::Apis::Core::Hashable
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+
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+ # Output only. The time the operation was created.
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+ # Corresponds to the JSON property `createTime`
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+ # @return [String]
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+ attr_accessor :create_time
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+
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+ # Output only. The time the operation finished running.
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+ # Corresponds to the JSON property `endTime`
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+ # @return [String]
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+ attr_accessor :end_time
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+
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+ # The request for deleting a QaQuestionTag.
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+ # Corresponds to the JSON property `request`
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+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagRequest]
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+ attr_accessor :request
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @create_time = args[:create_time] if args.key?(:create_time)
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+ @end_time = args[:end_time] if args.key?(:end_time)
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+ @request = args[:request] if args.key?(:request)
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+ end
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+ end
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+
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+ # The request for deleting a QaQuestionTag.
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+ class GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagRequest
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+ include Google::Apis::Core::Hashable
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+
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+ # Required. The name of the QaQuestionTag to delete.
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+ # Corresponds to the JSON property `name`
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+ # @return [String]
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+ attr_accessor :name
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @name = args[:name] if args.key?(:name)
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+ end
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+ end
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+
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2496
  # Metadata for deploying an issue model.
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  class GoogleCloudContactcenterinsightsV1DeployIssueModelMetadata
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  include Google::Apis::Core::Hashable
@@ -3601,6 +3651,16 @@ module Google
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  class GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource
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  include Google::Apis::Core::Hashable
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3653
 
3654
+ # Optional. The Cloud Storage path to the conversation audio file if already
3655
+ # transcribed. Note that: [1] Don't set this field if the audio is not
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+ # transcribed. [2] Audio files and transcript files must be in separate buckets /
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+ # folders. [3] A source file and its corresponding audio file must share the
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+ # same name to be properly ingested, E.g. `gs://bucket/transcript/conversation1.
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+ # json` and `gs://bucket/audio/conversation1.mp3`.
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+ # Corresponds to the JSON property `audioBucketUri`
3661
+ # @return [String]
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+ attr_accessor :audio_bucket_uri
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+
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  # Optional. Specifies the type of the objects in `bucket_uri`.
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3665
  # Corresponds to the JSON property `bucketObjectType`
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  # @return [String]
@@ -3620,10 +3680,10 @@ module Google
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3621
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  # Optional. The Cloud Storage path to the conversation metadata. Note that: [1]
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  # Metadata files are expected to be in JSON format. [2] Metadata and source
3623
- # files (transcripts or audio) must be in separate buckets. [3] A source file
3624
- # and its corresponding metadata file must share the same name to be properly
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- # ingested, E.g. `gs://bucket/audio/conversation1.mp3` and `gs://bucket/metadata/
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- # conversation1.json`.
3683
+ # files (transcripts or audio) must be in separate buckets / folders. [3] A
3684
+ # source file and its corresponding metadata file must share the same name to be
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+ # properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and `gs://bucket/
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+ # metadata/conversation1.json`.
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3687
  # Corresponds to the JSON property `metadataBucketUri`
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  # @return [String]
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  attr_accessor :metadata_bucket_uri
@@ -3634,6 +3694,7 @@ module Google
3634
3694
 
3635
3695
  # Update properties of this object
3636
3696
  def update!(**args)
3697
+ @audio_bucket_uri = args[:audio_bucket_uri] if args.key?(:audio_bucket_uri)
3637
3698
  @bucket_object_type = args[:bucket_object_type] if args.key?(:bucket_object_type)
3638
3699
  @bucket_uri = args[:bucket_uri] if args.key?(:bucket_uri)
3639
3700
  @custom_metadata_keys = args[:custom_metadata_keys] if args.key?(:custom_metadata_keys)
@@ -4431,6 +4492,32 @@ module Google
4431
4492
  end
4432
4493
  end
4433
4494
 
4495
+ # The response from a ListQaQuestionTags request.
4496
+ class GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse
4497
+ include Google::Apis::Core::Hashable
4498
+
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+ # A token, which can be sent as `page_token` to retrieve the next page. If this
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+ # field is omitted, there are no subsequent pages.
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+ # Corresponds to the JSON property `nextPageToken`
4502
+ # @return [String]
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+ attr_accessor :next_page_token
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+
4505
+ # The parent resource of the questions.
4506
+ # Corresponds to the JSON property `qaQuestionTags`
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+ # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag>]
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+ attr_accessor :qa_question_tags
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+
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+ def initialize(**args)
4511
+ update!(**args)
4512
+ end
4513
+
4514
+ # Update properties of this object
4515
+ def update!(**args)
4516
+ @next_page_token = args[:next_page_token] if args.key?(:next_page_token)
4517
+ @qa_question_tags = args[:qa_question_tags] if args.key?(:qa_question_tags)
4518
+ end
4519
+ end
4520
+
4434
4521
  # The response from a ListQaQuestions request.
4435
4522
  class GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse
4436
4523
  include Google::Apis::Core::Hashable
@@ -5166,6 +5253,56 @@ module Google
5166
5253
  end
5167
5254
  end
5168
5255
 
5256
+ # A tag is a resource which aims to categorize a set of questions across
5257
+ # multiple scorecards, e.g., "Customer Satisfaction","Billing", etc.
5258
+ class GoogleCloudContactcenterinsightsV1QaQuestionTag
5259
+ include Google::Apis::Core::Hashable
5260
+
5261
+ # Output only. The time at which the question tag was created.
5262
+ # Corresponds to the JSON property `createTime`
5263
+ # @return [String]
5264
+ attr_accessor :create_time
5265
+
5266
+ # Required. A user-specified display name for the tag.
5267
+ # Corresponds to the JSON property `displayName`
5268
+ # @return [String]
5269
+ attr_accessor :display_name
5270
+
5271
+ # Identifier. Resource name for the QaQuestionTag Format projects/`project`/
5272
+ # locations/`location`/qaQuestionTags/`qa_question_tag` In the above format, the
5273
+ # last segment, i.e., qa_question_tag, is a server-generated ID corresponding to
5274
+ # the tag resource.
5275
+ # Corresponds to the JSON property `name`
5276
+ # @return [String]
5277
+ attr_accessor :name
5278
+
5279
+ # Optional. The list of Scorecard Question IDs that the tag applies to. Each
5280
+ # QaQuestionId is represented as a full resource name containing the Question ID.
5281
+ # Lastly, Since a tag may not necessarily be referenced by any Scorecard
5282
+ # Questions, we treat this field as optional.
5283
+ # Corresponds to the JSON property `qaQuestionIds`
5284
+ # @return [Array<String>]
5285
+ attr_accessor :qa_question_ids
5286
+
5287
+ # Output only. The most recent time at which the question tag was updated.
5288
+ # Corresponds to the JSON property `updateTime`
5289
+ # @return [String]
5290
+ attr_accessor :update_time
5291
+
5292
+ def initialize(**args)
5293
+ update!(**args)
5294
+ end
5295
+
5296
+ # Update properties of this object
5297
+ def update!(**args)
5298
+ @create_time = args[:create_time] if args.key?(:create_time)
5299
+ @display_name = args[:display_name] if args.key?(:display_name)
5300
+ @name = args[:name] if args.key?(:name)
5301
+ @qa_question_ids = args[:qa_question_ids] if args.key?(:qa_question_ids)
5302
+ @update_time = args[:update_time] if args.key?(:update_time)
5303
+ end
5304
+ end
5305
+
5169
5306
  # Metadata about the tuning operation for the question. Will only be set if a
5170
5307
  # scorecard containing this question has been tuned.
5171
5308
  class GoogleCloudContactcenterinsightsV1QaQuestionTuningMetadata
@@ -5462,6 +5599,31 @@ module Google
5462
5599
  end
5463
5600
  end
5464
5601
 
5602
+ # A time window for querying conversations.
5603
+ class GoogleCloudContactcenterinsightsV1QueryInterval
5604
+ include Google::Apis::Core::Hashable
5605
+
5606
+ # Required. The end time of the time window.
5607
+ # Corresponds to the JSON property `endTime`
5608
+ # @return [String]
5609
+ attr_accessor :end_time
5610
+
5611
+ # Required. The start time of the time window.
5612
+ # Corresponds to the JSON property `startTime`
5613
+ # @return [String]
5614
+ attr_accessor :start_time
5615
+
5616
+ def initialize(**args)
5617
+ update!(**args)
5618
+ end
5619
+
5620
+ # Update properties of this object
5621
+ def update!(**args)
5622
+ @end_time = args[:end_time] if args.key?(:end_time)
5623
+ @start_time = args[:start_time] if args.key?(:start_time)
5624
+ end
5625
+ end
5626
+
5465
5627
  # The metadata from querying metrics.
5466
5628
  class GoogleCloudContactcenterinsightsV1QueryMetricsMetadata
5467
5629
  include Google::Apis::Core::Hashable
@@ -5773,6 +5935,66 @@ module Google
5773
5935
  end
5774
5936
  end
5775
5937
 
5938
+ # The request for summarizing performance according to different metrics for
5939
+ # conversations over a specified time window.
5940
+ class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest
5941
+ include Google::Apis::Core::Hashable
5942
+
5943
+ # The entity whose performance is being queried is a single agent.
5944
+ # Corresponds to the JSON property `agentPerformanceSource`
5945
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource]
5946
+ attr_accessor :agent_performance_source
5947
+
5948
+ # A time window for querying conversations.
5949
+ # Corresponds to the JSON property `comparisonQueryInterval`
5950
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryInterval]
5951
+ attr_accessor :comparison_query_interval
5952
+
5953
+ # Optional. Filter to select a subset of conversations to compute the
5954
+ # performance overview. Supports the same filters as the filter field in
5955
+ # QueryMetricsRequest. The source and query interval/comparison query interval
5956
+ # should not be included here.
5957
+ # Corresponds to the JSON property `filter`
5958
+ # @return [String]
5959
+ attr_accessor :filter
5960
+
5961
+ # A time window for querying conversations.
5962
+ # Corresponds to the JSON property `queryInterval`
5963
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryInterval]
5964
+ attr_accessor :query_interval
5965
+
5966
+ def initialize(**args)
5967
+ update!(**args)
5968
+ end
5969
+
5970
+ # Update properties of this object
5971
+ def update!(**args)
5972
+ @agent_performance_source = args[:agent_performance_source] if args.key?(:agent_performance_source)
5973
+ @comparison_query_interval = args[:comparison_query_interval] if args.key?(:comparison_query_interval)
5974
+ @filter = args[:filter] if args.key?(:filter)
5975
+ @query_interval = args[:query_interval] if args.key?(:query_interval)
5976
+ end
5977
+ end
5978
+
5979
+ # The entity whose performance is being queried is a single agent.
5980
+ class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource
5981
+ include Google::Apis::Core::Hashable
5982
+
5983
+ # Required. Agent id to query performance overview for.
5984
+ # Corresponds to the JSON property `agentId`
5985
+ # @return [String]
5986
+ attr_accessor :agent_id
5987
+
5988
+ def initialize(**args)
5989
+ update!(**args)
5990
+ end
5991
+
5992
+ # Update properties of this object
5993
+ def update!(**args)
5994
+ @agent_id = args[:agent_id] if args.key?(:agent_id)
5995
+ end
5996
+ end
5997
+
5776
5998
  # The response for querying performance overview.
5777
5999
  class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewResponse
5778
6000
  include Google::Apis::Core::Hashable
@@ -6553,6 +6775,66 @@ module Google
6553
6775
  end
6554
6776
  end
6555
6777
 
6778
+ # The metadata for updating a QaQuestionTag Resource.
6779
+ class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagMetadata
6780
+ include Google::Apis::Core::Hashable
6781
+
6782
+ # Output only. The time the operation was created.
6783
+ # Corresponds to the JSON property `createTime`
6784
+ # @return [String]
6785
+ attr_accessor :create_time
6786
+
6787
+ # Output only. The time the operation finished running.
6788
+ # Corresponds to the JSON property `endTime`
6789
+ # @return [String]
6790
+ attr_accessor :end_time
6791
+
6792
+ # The request for updating a QaQuestionTag.
6793
+ # Corresponds to the JSON property `request`
6794
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagRequest]
6795
+ attr_accessor :request
6796
+
6797
+ def initialize(**args)
6798
+ update!(**args)
6799
+ end
6800
+
6801
+ # Update properties of this object
6802
+ def update!(**args)
6803
+ @create_time = args[:create_time] if args.key?(:create_time)
6804
+ @end_time = args[:end_time] if args.key?(:end_time)
6805
+ @request = args[:request] if args.key?(:request)
6806
+ end
6807
+ end
6808
+
6809
+ # The request for updating a QaQuestionTag.
6810
+ class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagRequest
6811
+ include Google::Apis::Core::Hashable
6812
+
6813
+ # A tag is a resource which aims to categorize a set of questions across
6814
+ # multiple scorecards, e.g., "Customer Satisfaction","Billing", etc.
6815
+ # Corresponds to the JSON property `qaQuestionTag`
6816
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag]
6817
+ attr_accessor :qa_question_tag
6818
+
6819
+ # Optional. The list of fields to be updated. All possible fields can be updated
6820
+ # by passing `*`, or a subset of the following updateable fields can be provided:
6821
+ # * `qa_question_tag_name` - the name of the tag * `qa_question_ids` - the list
6822
+ # of questions the tag applies to
6823
+ # Corresponds to the JSON property `updateMask`
6824
+ # @return [String]
6825
+ attr_accessor :update_mask
6826
+
6827
+ def initialize(**args)
6828
+ update!(**args)
6829
+ end
6830
+
6831
+ # Update properties of this object
6832
+ def update!(**args)
6833
+ @qa_question_tag = args[:qa_question_tag] if args.key?(:qa_question_tag)
6834
+ @update_mask = args[:update_mask] if args.key?(:update_mask)
6835
+ end
6836
+ end
6837
+
6556
6838
  # The metadata for an `UploadConversation` operation.
6557
6839
  class GoogleCloudContactcenterinsightsV1UploadConversationMetadata
6558
6840
  include Google::Apis::Core::Hashable
@@ -8375,6 +8657,56 @@ module Google
8375
8657
  end
8376
8658
  end
8377
8659
 
8660
+ # The metadata for deleting a QaQuestionTag Resource.
8661
+ class GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagMetadata
8662
+ include Google::Apis::Core::Hashable
8663
+
8664
+ # Output only. The time the operation was created.
8665
+ # Corresponds to the JSON property `createTime`
8666
+ # @return [String]
8667
+ attr_accessor :create_time
8668
+
8669
+ # Output only. The time the operation finished running.
8670
+ # Corresponds to the JSON property `endTime`
8671
+ # @return [String]
8672
+ attr_accessor :end_time
8673
+
8674
+ # The request for deleting a QaQuestionTag.
8675
+ # Corresponds to the JSON property `request`
8676
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagRequest]
8677
+ attr_accessor :request
8678
+
8679
+ def initialize(**args)
8680
+ update!(**args)
8681
+ end
8682
+
8683
+ # Update properties of this object
8684
+ def update!(**args)
8685
+ @create_time = args[:create_time] if args.key?(:create_time)
8686
+ @end_time = args[:end_time] if args.key?(:end_time)
8687
+ @request = args[:request] if args.key?(:request)
8688
+ end
8689
+ end
8690
+
8691
+ # The request for deleting a QaQuestionTag.
8692
+ class GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagRequest
8693
+ include Google::Apis::Core::Hashable
8694
+
8695
+ # Required. The name of the QaQuestionTag to delete.
8696
+ # Corresponds to the JSON property `name`
8697
+ # @return [String]
8698
+ attr_accessor :name
8699
+
8700
+ def initialize(**args)
8701
+ update!(**args)
8702
+ end
8703
+
8704
+ # Update properties of this object
8705
+ def update!(**args)
8706
+ @name = args[:name] if args.key?(:name)
8707
+ end
8708
+ end
8709
+
8378
8710
  # Metadata for deploying an issue model.
8379
8711
  class GoogleCloudContactcenterinsightsV1alpha1DeployIssueModelMetadata
8380
8712
  include Google::Apis::Core::Hashable
@@ -9486,6 +9818,16 @@ module Google
9486
9818
  class GoogleCloudContactcenterinsightsV1alpha1IngestConversationsRequestGcsSource
9487
9819
  include Google::Apis::Core::Hashable
9488
9820
 
9821
+ # Optional. The Cloud Storage path to the conversation audio file if already
9822
+ # transcribed. Note that: [1] Don't set this field if the audio is not
9823
+ # transcribed. [2] Audio files and transcript files must be in separate buckets /
9824
+ # folders. [3] A source file and its corresponding audio file must share the
9825
+ # same name to be properly ingested, E.g. `gs://bucket/transcript/conversation1.
9826
+ # json` and `gs://bucket/audio/conversation1.mp3`.
9827
+ # Corresponds to the JSON property `audioBucketUri`
9828
+ # @return [String]
9829
+ attr_accessor :audio_bucket_uri
9830
+
9489
9831
  # Optional. Specifies the type of the objects in `bucket_uri`.
9490
9832
  # Corresponds to the JSON property `bucketObjectType`
9491
9833
  # @return [String]
@@ -9505,10 +9847,10 @@ module Google
9505
9847
 
9506
9848
  # Optional. The Cloud Storage path to the conversation metadata. Note that: [1]
9507
9849
  # Metadata files are expected to be in JSON format. [2] Metadata and source
9508
- # files (transcripts or audio) must be in separate buckets. [3] A source file
9509
- # and its corresponding metadata file must share the same name to be properly
9510
- # ingested, E.g. `gs://bucket/audio/conversation1.mp3` and `gs://bucket/metadata/
9511
- # conversation1.json`.
9850
+ # files (transcripts or audio) must be in separate buckets / folders. [3] A
9851
+ # source file and its corresponding metadata file must share the same name to be
9852
+ # properly ingested, E.g. `gs://bucket/audio/conversation1.mp3` and `gs://bucket/
9853
+ # metadata/conversation1.json`.
9512
9854
  # Corresponds to the JSON property `metadataBucketUri`
9513
9855
  # @return [String]
9514
9856
  attr_accessor :metadata_bucket_uri
@@ -9519,6 +9861,7 @@ module Google
9519
9861
 
9520
9862
  # Update properties of this object
9521
9863
  def update!(**args)
9864
+ @audio_bucket_uri = args[:audio_bucket_uri] if args.key?(:audio_bucket_uri)
9522
9865
  @bucket_object_type = args[:bucket_object_type] if args.key?(:bucket_object_type)
9523
9866
  @bucket_uri = args[:bucket_uri] if args.key?(:bucket_uri)
9524
9867
  @custom_metadata_keys = args[:custom_metadata_keys] if args.key?(:custom_metadata_keys)
@@ -10215,6 +10558,56 @@ module Google
10215
10558
  end
10216
10559
  end
10217
10560
 
10561
+ # A tag is a resource which aims to categorize a set of questions across
10562
+ # multiple scorecards, e.g., "Customer Satisfaction","Billing", etc.
10563
+ class GoogleCloudContactcenterinsightsV1alpha1QaQuestionTag
10564
+ include Google::Apis::Core::Hashable
10565
+
10566
+ # Output only. The time at which the question tag was created.
10567
+ # Corresponds to the JSON property `createTime`
10568
+ # @return [String]
10569
+ attr_accessor :create_time
10570
+
10571
+ # Required. A user-specified display name for the tag.
10572
+ # Corresponds to the JSON property `displayName`
10573
+ # @return [String]
10574
+ attr_accessor :display_name
10575
+
10576
+ # Identifier. Resource name for the QaQuestionTag Format projects/`project`/
10577
+ # locations/`location`/qaQuestionTags/`qa_question_tag` In the above format, the
10578
+ # last segment, i.e., qa_question_tag, is a server-generated ID corresponding to
10579
+ # the tag resource.
10580
+ # Corresponds to the JSON property `name`
10581
+ # @return [String]
10582
+ attr_accessor :name
10583
+
10584
+ # Optional. The list of Scorecard Question IDs that the tag applies to. Each
10585
+ # QaQuestionId is represented as a full resource name containing the Question ID.
10586
+ # Lastly, Since a tag may not necessarily be referenced by any Scorecard
10587
+ # Questions, we treat this field as optional.
10588
+ # Corresponds to the JSON property `qaQuestionIds`
10589
+ # @return [Array<String>]
10590
+ attr_accessor :qa_question_ids
10591
+
10592
+ # Output only. The most recent time at which the question tag was updated.
10593
+ # Corresponds to the JSON property `updateTime`
10594
+ # @return [String]
10595
+ attr_accessor :update_time
10596
+
10597
+ def initialize(**args)
10598
+ update!(**args)
10599
+ end
10600
+
10601
+ # Update properties of this object
10602
+ def update!(**args)
10603
+ @create_time = args[:create_time] if args.key?(:create_time)
10604
+ @display_name = args[:display_name] if args.key?(:display_name)
10605
+ @name = args[:name] if args.key?(:name)
10606
+ @qa_question_ids = args[:qa_question_ids] if args.key?(:qa_question_ids)
10607
+ @update_time = args[:update_time] if args.key?(:update_time)
10608
+ end
10609
+ end
10610
+
10218
10611
  # The results of scoring a single conversation against a QaScorecard. Contains a
10219
10612
  # collection of QaAnswers and aggregate score.
10220
10613
  class GoogleCloudContactcenterinsightsV1alpha1QaScorecardResult
@@ -11182,6 +11575,66 @@ module Google
11182
11575
  end
11183
11576
  end
11184
11577
 
11578
+ # The metadata for updating a QaQuestionTag Resource.
11579
+ class GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagMetadata
11580
+ include Google::Apis::Core::Hashable
11581
+
11582
+ # Output only. The time the operation was created.
11583
+ # Corresponds to the JSON property `createTime`
11584
+ # @return [String]
11585
+ attr_accessor :create_time
11586
+
11587
+ # Output only. The time the operation finished running.
11588
+ # Corresponds to the JSON property `endTime`
11589
+ # @return [String]
11590
+ attr_accessor :end_time
11591
+
11592
+ # The request for updating a QaQuestionTag.
11593
+ # Corresponds to the JSON property `request`
11594
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagRequest]
11595
+ attr_accessor :request
11596
+
11597
+ def initialize(**args)
11598
+ update!(**args)
11599
+ end
11600
+
11601
+ # Update properties of this object
11602
+ def update!(**args)
11603
+ @create_time = args[:create_time] if args.key?(:create_time)
11604
+ @end_time = args[:end_time] if args.key?(:end_time)
11605
+ @request = args[:request] if args.key?(:request)
11606
+ end
11607
+ end
11608
+
11609
+ # The request for updating a QaQuestionTag.
11610
+ class GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagRequest
11611
+ include Google::Apis::Core::Hashable
11612
+
11613
+ # A tag is a resource which aims to categorize a set of questions across
11614
+ # multiple scorecards, e.g., "Customer Satisfaction","Billing", etc.
11615
+ # Corresponds to the JSON property `qaQuestionTag`
11616
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QaQuestionTag]
11617
+ attr_accessor :qa_question_tag
11618
+
11619
+ # Optional. The list of fields to be updated. All possible fields can be updated
11620
+ # by passing `*`, or a subset of the following updateable fields can be provided:
11621
+ # * `qa_question_tag_name` - the name of the tag * `qa_question_ids` - the list
11622
+ # of questions the tag applies to
11623
+ # Corresponds to the JSON property `updateMask`
11624
+ # @return [String]
11625
+ attr_accessor :update_mask
11626
+
11627
+ def initialize(**args)
11628
+ update!(**args)
11629
+ end
11630
+
11631
+ # Update properties of this object
11632
+ def update!(**args)
11633
+ @qa_question_tag = args[:qa_question_tag] if args.key?(:qa_question_tag)
11634
+ @update_mask = args[:update_mask] if args.key?(:update_mask)
11635
+ end
11636
+ end
11637
+
11185
11638
  # The metadata for an `UploadConversation` operation.
11186
11639
  class GoogleCloudContactcenterinsightsV1alpha1UploadConversationMetadata
11187
11640
  include Google::Apis::Core::Hashable
@@ -16,13 +16,13 @@ module Google
16
16
  module Apis
17
17
  module ContactcenterinsightsV1
18
18
  # Version of the google-apis-contactcenterinsights_v1 gem
19
- GEM_VERSION = "0.65.0"
19
+ GEM_VERSION = "0.66.0"
20
20
 
21
21
  # Version of the code generator used to generate this client
22
22
  GENERATOR_VERSION = "0.18.0"
23
23
 
24
24
  # Revision of the discovery document this client was generated from
25
- REVISION = "20250526"
25
+ REVISION = "20250624"
26
26
  end
27
27
  end
28
28
  end
@@ -388,6 +388,18 @@ module Google
388
388
  include Google::Apis::Core::JsonObjectSupport
389
389
  end
390
390
 
391
+ class GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagMetadata
392
+ class Representation < Google::Apis::Core::JsonRepresentation; end
393
+
394
+ include Google::Apis::Core::JsonObjectSupport
395
+ end
396
+
397
+ class GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagRequest
398
+ class Representation < Google::Apis::Core::JsonRepresentation; end
399
+
400
+ include Google::Apis::Core::JsonObjectSupport
401
+ end
402
+
391
403
  class GoogleCloudContactcenterinsightsV1DeployIssueModelMetadata
392
404
  class Representation < Google::Apis::Core::JsonRepresentation; end
393
405
 
@@ -790,6 +802,12 @@ module Google
790
802
  include Google::Apis::Core::JsonObjectSupport
791
803
  end
792
804
 
805
+ class GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse
806
+ class Representation < Google::Apis::Core::JsonRepresentation; end
807
+
808
+ include Google::Apis::Core::JsonObjectSupport
809
+ end
810
+
793
811
  class GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse
794
812
  class Representation < Google::Apis::Core::JsonRepresentation; end
795
813
 
@@ -910,6 +928,12 @@ module Google
910
928
  include Google::Apis::Core::JsonObjectSupport
911
929
  end
912
930
 
931
+ class GoogleCloudContactcenterinsightsV1QaQuestionTag
932
+ class Representation < Google::Apis::Core::JsonRepresentation; end
933
+
934
+ include Google::Apis::Core::JsonObjectSupport
935
+ end
936
+
913
937
  class GoogleCloudContactcenterinsightsV1QaQuestionTuningMetadata
914
938
  class Representation < Google::Apis::Core::JsonRepresentation; end
915
939
 
@@ -946,6 +970,12 @@ module Google
946
970
  include Google::Apis::Core::JsonObjectSupport
947
971
  end
948
972
 
973
+ class GoogleCloudContactcenterinsightsV1QueryInterval
974
+ class Representation < Google::Apis::Core::JsonRepresentation; end
975
+
976
+ include Google::Apis::Core::JsonObjectSupport
977
+ end
978
+
949
979
  class GoogleCloudContactcenterinsightsV1QueryMetricsMetadata
950
980
  class Representation < Google::Apis::Core::JsonRepresentation; end
951
981
 
@@ -1000,6 +1030,18 @@ module Google
1000
1030
  include Google::Apis::Core::JsonObjectSupport
1001
1031
  end
1002
1032
 
1033
+ class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest
1034
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1035
+
1036
+ include Google::Apis::Core::JsonObjectSupport
1037
+ end
1038
+
1039
+ class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource
1040
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1041
+
1042
+ include Google::Apis::Core::JsonObjectSupport
1043
+ end
1044
+
1003
1045
  class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewResponse
1004
1046
  class Representation < Google::Apis::Core::JsonRepresentation; end
1005
1047
 
@@ -1138,6 +1180,18 @@ module Google
1138
1180
  include Google::Apis::Core::JsonObjectSupport
1139
1181
  end
1140
1182
 
1183
+ class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagMetadata
1184
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1185
+
1186
+ include Google::Apis::Core::JsonObjectSupport
1187
+ end
1188
+
1189
+ class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagRequest
1190
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1191
+
1192
+ include Google::Apis::Core::JsonObjectSupport
1193
+ end
1194
+
1141
1195
  class GoogleCloudContactcenterinsightsV1UploadConversationMetadata
1142
1196
  class Representation < Google::Apis::Core::JsonRepresentation; end
1143
1197
 
@@ -1408,6 +1462,18 @@ module Google
1408
1462
  include Google::Apis::Core::JsonObjectSupport
1409
1463
  end
1410
1464
 
1465
+ class GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagMetadata
1466
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1467
+
1468
+ include Google::Apis::Core::JsonObjectSupport
1469
+ end
1470
+
1471
+ class GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagRequest
1472
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1473
+
1474
+ include Google::Apis::Core::JsonObjectSupport
1475
+ end
1476
+
1411
1477
  class GoogleCloudContactcenterinsightsV1alpha1DeployIssueModelMetadata
1412
1478
  class Representation < Google::Apis::Core::JsonRepresentation; end
1413
1479
 
@@ -1750,6 +1816,12 @@ module Google
1750
1816
  include Google::Apis::Core::JsonObjectSupport
1751
1817
  end
1752
1818
 
1819
+ class GoogleCloudContactcenterinsightsV1alpha1QaQuestionTag
1820
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1821
+
1822
+ include Google::Apis::Core::JsonObjectSupport
1823
+ end
1824
+
1753
1825
  class GoogleCloudContactcenterinsightsV1alpha1QaScorecardResult
1754
1826
  class Representation < Google::Apis::Core::JsonRepresentation; end
1755
1827
 
@@ -1918,6 +1990,18 @@ module Google
1918
1990
  include Google::Apis::Core::JsonObjectSupport
1919
1991
  end
1920
1992
 
1993
+ class GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagMetadata
1994
+ class Representation < Google::Apis::Core::JsonRepresentation; end
1995
+
1996
+ include Google::Apis::Core::JsonObjectSupport
1997
+ end
1998
+
1999
+ class GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagRequest
2000
+ class Representation < Google::Apis::Core::JsonRepresentation; end
2001
+
2002
+ include Google::Apis::Core::JsonObjectSupport
2003
+ end
2004
+
1921
2005
  class GoogleCloudContactcenterinsightsV1alpha1UploadConversationMetadata
1922
2006
  class Representation < Google::Apis::Core::JsonRepresentation; end
1923
2007
 
@@ -2641,6 +2725,23 @@ module Google
2641
2725
  end
2642
2726
  end
2643
2727
 
2728
+ class GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagMetadata
2729
+ # @private
2730
+ class Representation < Google::Apis::Core::JsonRepresentation
2731
+ property :create_time, as: 'createTime'
2732
+ property :end_time, as: 'endTime'
2733
+ property :request, as: 'request', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagRequest, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagRequest::Representation
2734
+
2735
+ end
2736
+ end
2737
+
2738
+ class GoogleCloudContactcenterinsightsV1DeleteQaQuestionTagRequest
2739
+ # @private
2740
+ class Representation < Google::Apis::Core::JsonRepresentation
2741
+ property :name, as: 'name'
2742
+ end
2743
+ end
2744
+
2644
2745
  class GoogleCloudContactcenterinsightsV1DeployIssueModelMetadata
2645
2746
  # @private
2646
2747
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -2990,6 +3091,7 @@ module Google
2990
3091
  class GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource
2991
3092
  # @private
2992
3093
  class Representation < Google::Apis::Core::JsonRepresentation
3094
+ property :audio_bucket_uri, as: 'audioBucketUri'
2993
3095
  property :bucket_object_type, as: 'bucketObjectType'
2994
3096
  property :bucket_uri, as: 'bucketUri'
2995
3097
  collection :custom_metadata_keys, as: 'customMetadataKeys'
@@ -3256,6 +3358,15 @@ module Google
3256
3358
  end
3257
3359
  end
3258
3360
 
3361
+ class GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse
3362
+ # @private
3363
+ class Representation < Google::Apis::Core::JsonRepresentation
3364
+ property :next_page_token, as: 'nextPageToken'
3365
+ collection :qa_question_tags, as: 'qaQuestionTags', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag::Representation
3366
+
3367
+ end
3368
+ end
3369
+
3259
3370
  class GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse
3260
3371
  # @private
3261
3372
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -3465,6 +3576,17 @@ module Google
3465
3576
  end
3466
3577
  end
3467
3578
 
3579
+ class GoogleCloudContactcenterinsightsV1QaQuestionTag
3580
+ # @private
3581
+ class Representation < Google::Apis::Core::JsonRepresentation
3582
+ property :create_time, as: 'createTime'
3583
+ property :display_name, as: 'displayName'
3584
+ property :name, as: 'name'
3585
+ collection :qa_question_ids, as: 'qaQuestionIds'
3586
+ property :update_time, as: 'updateTime'
3587
+ end
3588
+ end
3589
+
3468
3590
  class GoogleCloudContactcenterinsightsV1QaQuestionTuningMetadata
3469
3591
  # @private
3470
3592
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -3539,6 +3661,14 @@ module Google
3539
3661
  end
3540
3662
  end
3541
3663
 
3664
+ class GoogleCloudContactcenterinsightsV1QueryInterval
3665
+ # @private
3666
+ class Representation < Google::Apis::Core::JsonRepresentation
3667
+ property :end_time, as: 'endTime'
3668
+ property :start_time, as: 'startTime'
3669
+ end
3670
+ end
3671
+
3542
3672
  class GoogleCloudContactcenterinsightsV1QueryMetricsMetadata
3543
3673
  # @private
3544
3674
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -3630,6 +3760,26 @@ module Google
3630
3760
  end
3631
3761
  end
3632
3762
 
3763
+ class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest
3764
+ # @private
3765
+ class Representation < Google::Apis::Core::JsonRepresentation
3766
+ property :agent_performance_source, as: 'agentPerformanceSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource::Representation
3767
+
3768
+ property :comparison_query_interval, as: 'comparisonQueryInterval', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryInterval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryInterval::Representation
3769
+
3770
+ property :filter, as: 'filter'
3771
+ property :query_interval, as: 'queryInterval', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryInterval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryInterval::Representation
3772
+
3773
+ end
3774
+ end
3775
+
3776
+ class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource
3777
+ # @private
3778
+ class Representation < Google::Apis::Core::JsonRepresentation
3779
+ property :agent_id, as: 'agentId'
3780
+ end
3781
+ end
3782
+
3633
3783
  class GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewResponse
3634
3784
  # @private
3635
3785
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -3856,6 +4006,25 @@ module Google
3856
4006
  end
3857
4007
  end
3858
4008
 
4009
+ class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagMetadata
4010
+ # @private
4011
+ class Representation < Google::Apis::Core::JsonRepresentation
4012
+ property :create_time, as: 'createTime'
4013
+ property :end_time, as: 'endTime'
4014
+ property :request, as: 'request', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagRequest, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagRequest::Representation
4015
+
4016
+ end
4017
+ end
4018
+
4019
+ class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagRequest
4020
+ # @private
4021
+ class Representation < Google::Apis::Core::JsonRepresentation
4022
+ property :qa_question_tag, as: 'qaQuestionTag', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag::Representation
4023
+
4024
+ property :update_mask, as: 'updateMask'
4025
+ end
4026
+ end
4027
+
3859
4028
  class GoogleCloudContactcenterinsightsV1UploadConversationMetadata
3860
4029
  # @private
3861
4030
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -4374,6 +4543,23 @@ module Google
4374
4543
  end
4375
4544
  end
4376
4545
 
4546
+ class GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagMetadata
4547
+ # @private
4548
+ class Representation < Google::Apis::Core::JsonRepresentation
4549
+ property :create_time, as: 'createTime'
4550
+ property :end_time, as: 'endTime'
4551
+ property :request, as: 'request', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagRequest, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagRequest::Representation
4552
+
4553
+ end
4554
+ end
4555
+
4556
+ class GoogleCloudContactcenterinsightsV1alpha1DeleteQaQuestionTagRequest
4557
+ # @private
4558
+ class Representation < Google::Apis::Core::JsonRepresentation
4559
+ property :name, as: 'name'
4560
+ end
4561
+ end
4562
+
4377
4563
  class GoogleCloudContactcenterinsightsV1alpha1DeployIssueModelMetadata
4378
4564
  # @private
4379
4565
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -4704,6 +4890,7 @@ module Google
4704
4890
  class GoogleCloudContactcenterinsightsV1alpha1IngestConversationsRequestGcsSource
4705
4891
  # @private
4706
4892
  class Representation < Google::Apis::Core::JsonRepresentation
4893
+ property :audio_bucket_uri, as: 'audioBucketUri'
4707
4894
  property :bucket_object_type, as: 'bucketObjectType'
4708
4895
  property :bucket_uri, as: 'bucketUri'
4709
4896
  collection :custom_metadata_keys, as: 'customMetadataKeys'
@@ -4918,6 +5105,17 @@ module Google
4918
5105
  end
4919
5106
  end
4920
5107
 
5108
+ class GoogleCloudContactcenterinsightsV1alpha1QaQuestionTag
5109
+ # @private
5110
+ class Representation < Google::Apis::Core::JsonRepresentation
5111
+ property :create_time, as: 'createTime'
5112
+ property :display_name, as: 'displayName'
5113
+ property :name, as: 'name'
5114
+ collection :qa_question_ids, as: 'qaQuestionIds'
5115
+ property :update_time, as: 'updateTime'
5116
+ end
5117
+ end
5118
+
4921
5119
  class GoogleCloudContactcenterinsightsV1alpha1QaScorecardResult
4922
5120
  # @private
4923
5121
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -5205,6 +5403,25 @@ module Google
5205
5403
  end
5206
5404
  end
5207
5405
 
5406
+ class GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagMetadata
5407
+ # @private
5408
+ class Representation < Google::Apis::Core::JsonRepresentation
5409
+ property :create_time, as: 'createTime'
5410
+ property :end_time, as: 'endTime'
5411
+ property :request, as: 'request', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagRequest, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagRequest::Representation
5412
+
5413
+ end
5414
+ end
5415
+
5416
+ class GoogleCloudContactcenterinsightsV1alpha1UpdateQaQuestionTagRequest
5417
+ # @private
5418
+ class Representation < Google::Apis::Core::JsonRepresentation
5419
+ property :qa_question_tag, as: 'qaQuestionTag', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QaQuestionTag, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QaQuestionTag::Representation
5420
+
5421
+ property :update_mask, as: 'updateMask'
5422
+ end
5423
+ end
5424
+
5208
5425
  class GoogleCloudContactcenterinsightsV1alpha1UploadConversationMetadata
5209
5426
  # @private
5210
5427
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -294,6 +294,44 @@ module Google
294
294
  execute_or_queue_command(command, &block)
295
295
  end
296
296
 
297
+ # Generates a summary of predefined performance metrics for a set of
298
+ # conversations. Conversations can be specified by specifying a time window and
299
+ # an agent id, for now. The summary includes a comparison of metrics computed
300
+ # for conversations in the previous time period, and also a comparison with
301
+ # peers in the same time period.
302
+ # @param [String] parent
303
+ # Required. The parent resource of the conversations to derive performance stats
304
+ # from. "projects/`project`/locations/`location`"
305
+ # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest] google_cloud_contactcenterinsights_v1_query_performance_overview_request_object
306
+ # @param [String] fields
307
+ # Selector specifying which fields to include in a partial response.
308
+ # @param [String] quota_user
309
+ # Available to use for quota purposes for server-side applications. Can be any
310
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
311
+ # @param [Google::Apis::RequestOptions] options
312
+ # Request-specific options
313
+ #
314
+ # @yield [result, err] Result & error if block supplied
315
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
316
+ # @yieldparam err [StandardError] error object if request failed
317
+ #
318
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
319
+ #
320
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
321
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
322
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
323
+ def query_project_location_performance_overview(parent, google_cloud_contactcenterinsights_v1_query_performance_overview_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
324
+ command = make_simple_command(:post, 'v1/{+parent}:queryPerformanceOverview', options)
325
+ command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest::Representation
326
+ command.request_object = google_cloud_contactcenterinsights_v1_query_performance_overview_request_object
327
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
328
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
329
+ command.params['parent'] = parent unless parent.nil?
330
+ command.query['fields'] = fields unless fields.nil?
331
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
332
+ execute_or_queue_command(command, &block)
333
+ end
334
+
297
335
  # Updates project-level settings.
298
336
  # @param [String] name
299
337
  # Immutable. The resource name of the settings resource. Format: projects/`
@@ -1101,6 +1139,44 @@ module Google
1101
1139
  execute_or_queue_command(command, &block)
1102
1140
  end
1103
1141
 
1142
+ # Generates a summary of predefined performance metrics for a set of
1143
+ # conversations. Conversations can be specified by specifying a time window and
1144
+ # an agent id, for now. The summary includes a comparison of metrics computed
1145
+ # for conversations in the previous time period, and also a comparison with
1146
+ # peers in the same time period.
1147
+ # @param [String] parent
1148
+ # Required. The parent resource of the conversations to derive performance stats
1149
+ # from. "projects/`project`/locations/`location`"
1150
+ # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest] google_cloud_contactcenterinsights_v1_query_performance_overview_request_object
1151
+ # @param [String] fields
1152
+ # Selector specifying which fields to include in a partial response.
1153
+ # @param [String] quota_user
1154
+ # Available to use for quota purposes for server-side applications. Can be any
1155
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
1156
+ # @param [Google::Apis::RequestOptions] options
1157
+ # Request-specific options
1158
+ #
1159
+ # @yield [result, err] Result & error if block supplied
1160
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
1161
+ # @yieldparam err [StandardError] error object if request failed
1162
+ #
1163
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
1164
+ #
1165
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
1166
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
1167
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
1168
+ def query_project_location_authorized_view_set_authorized_view_performance_overview(parent, google_cloud_contactcenterinsights_v1_query_performance_overview_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
1169
+ command = make_simple_command(:post, 'v1/{+parent}:queryPerformanceOverview', options)
1170
+ command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest::Representation
1171
+ command.request_object = google_cloud_contactcenterinsights_v1_query_performance_overview_request_object
1172
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
1173
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
1174
+ command.params['parent'] = parent unless parent.nil?
1175
+ command.query['fields'] = fields unless fields.nil?
1176
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
1177
+ execute_or_queue_command(command, &block)
1178
+ end
1179
+
1104
1180
  # SearchAuthorizedViewSets
1105
1181
  # @param [String] parent
1106
1182
  # Required. The parent resource of the AuthorizedViews. If the parent is set to `
@@ -4841,6 +4917,185 @@ module Google
4841
4917
  execute_or_queue_command(command, &block)
4842
4918
  end
4843
4919
 
4920
+ # Creates a QaQuestionTag.
4921
+ # @param [String] parent
4922
+ # Required. The parent resource of the QaQuestionTag.
4923
+ # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag] google_cloud_contactcenterinsights_v1_qa_question_tag_object
4924
+ # @param [String] qa_question_tag_id
4925
+ # Optional. A unique ID for the new QaQuestionTag. This ID will become the final
4926
+ # component of the QaQuestionTag's resource name. If no ID is specified, a
4927
+ # server-generated ID will be used. This value should be 4-64 characters and
4928
+ # must match the regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-
4929
+ # z-`.
4930
+ # @param [String] fields
4931
+ # Selector specifying which fields to include in a partial response.
4932
+ # @param [String] quota_user
4933
+ # Available to use for quota purposes for server-side applications. Can be any
4934
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
4935
+ # @param [Google::Apis::RequestOptions] options
4936
+ # Request-specific options
4937
+ #
4938
+ # @yield [result, err] Result & error if block supplied
4939
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag] parsed result object
4940
+ # @yieldparam err [StandardError] error object if request failed
4941
+ #
4942
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag]
4943
+ #
4944
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
4945
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
4946
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
4947
+ def create_project_location_qa_question_tag(parent, google_cloud_contactcenterinsights_v1_qa_question_tag_object = nil, qa_question_tag_id: nil, fields: nil, quota_user: nil, options: nil, &block)
4948
+ command = make_simple_command(:post, 'v1/{+parent}/qaQuestionTags', options)
4949
+ command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag::Representation
4950
+ command.request_object = google_cloud_contactcenterinsights_v1_qa_question_tag_object
4951
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag::Representation
4952
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag
4953
+ command.params['parent'] = parent unless parent.nil?
4954
+ command.query['qaQuestionTagId'] = qa_question_tag_id unless qa_question_tag_id.nil?
4955
+ command.query['fields'] = fields unless fields.nil?
4956
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
4957
+ execute_or_queue_command(command, &block)
4958
+ end
4959
+
4960
+ # Deletes a QaQuestionTag.
4961
+ # @param [String] name
4962
+ # Required. The name of the QaQuestionTag to delete.
4963
+ # @param [String] fields
4964
+ # Selector specifying which fields to include in a partial response.
4965
+ # @param [String] quota_user
4966
+ # Available to use for quota purposes for server-side applications. Can be any
4967
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
4968
+ # @param [Google::Apis::RequestOptions] options
4969
+ # Request-specific options
4970
+ #
4971
+ # @yield [result, err] Result & error if block supplied
4972
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
4973
+ # @yieldparam err [StandardError] error object if request failed
4974
+ #
4975
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
4976
+ #
4977
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
4978
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
4979
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
4980
+ def delete_project_location_qa_question_tag(name, fields: nil, quota_user: nil, options: nil, &block)
4981
+ command = make_simple_command(:delete, 'v1/{+name}', options)
4982
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
4983
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
4984
+ command.params['name'] = name unless name.nil?
4985
+ command.query['fields'] = fields unless fields.nil?
4986
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
4987
+ execute_or_queue_command(command, &block)
4988
+ end
4989
+
4990
+ # Gets a QaQuestionTag.
4991
+ # @param [String] name
4992
+ # Required. The name of the QaQuestionTag to get.
4993
+ # @param [String] fields
4994
+ # Selector specifying which fields to include in a partial response.
4995
+ # @param [String] quota_user
4996
+ # Available to use for quota purposes for server-side applications. Can be any
4997
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
4998
+ # @param [Google::Apis::RequestOptions] options
4999
+ # Request-specific options
5000
+ #
5001
+ # @yield [result, err] Result & error if block supplied
5002
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag] parsed result object
5003
+ # @yieldparam err [StandardError] error object if request failed
5004
+ #
5005
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag]
5006
+ #
5007
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
5008
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
5009
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
5010
+ def get_project_location_qa_question_tag(name, fields: nil, quota_user: nil, options: nil, &block)
5011
+ command = make_simple_command(:get, 'v1/{+name}', options)
5012
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag::Representation
5013
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag
5014
+ command.params['name'] = name unless name.nil?
5015
+ command.query['fields'] = fields unless fields.nil?
5016
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
5017
+ execute_or_queue_command(command, &block)
5018
+ end
5019
+
5020
+ # Lists the question tags.
5021
+ # @param [String] parent
5022
+ # Required. The parent resource of the QaQuestionTags.
5023
+ # @param [String] filter
5024
+ # Optional. A filter to reduce results to a specific subset. Supports
5025
+ # disjunctions (OR) and conjunctions (AND). Supported fields include the
5026
+ # following: * `project_id` - id of the project to list tags for * `
5027
+ # qa_scorecard_revision_id` - id of the scorecard revision to list tags for * `
5028
+ # qa_question_id - id of the question to list tags for`
5029
+ # @param [String] fields
5030
+ # Selector specifying which fields to include in a partial response.
5031
+ # @param [String] quota_user
5032
+ # Available to use for quota purposes for server-side applications. Can be any
5033
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
5034
+ # @param [Google::Apis::RequestOptions] options
5035
+ # Request-specific options
5036
+ #
5037
+ # @yield [result, err] Result & error if block supplied
5038
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse] parsed result object
5039
+ # @yieldparam err [StandardError] error object if request failed
5040
+ #
5041
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse]
5042
+ #
5043
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
5044
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
5045
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
5046
+ def list_project_location_qa_question_tags(parent, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
5047
+ command = make_simple_command(:get, 'v1/{+parent}/qaQuestionTags', options)
5048
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse::Representation
5049
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionTagsResponse
5050
+ command.params['parent'] = parent unless parent.nil?
5051
+ command.query['filter'] = filter unless filter.nil?
5052
+ command.query['fields'] = fields unless fields.nil?
5053
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
5054
+ execute_or_queue_command(command, &block)
5055
+ end
5056
+
5057
+ # Updates a QaQuestionTag.
5058
+ # @param [String] name
5059
+ # Identifier. Resource name for the QaQuestionTag Format projects/`project`/
5060
+ # locations/`location`/qaQuestionTags/`qa_question_tag` In the above format, the
5061
+ # last segment, i.e., qa_question_tag, is a server-generated ID corresponding to
5062
+ # the tag resource.
5063
+ # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag] google_cloud_contactcenterinsights_v1_qa_question_tag_object
5064
+ # @param [String] update_mask
5065
+ # Optional. The list of fields to be updated. All possible fields can be updated
5066
+ # by passing `*`, or a subset of the following updateable fields can be provided:
5067
+ # * `qa_question_tag_name` - the name of the tag * `qa_question_ids` - the list
5068
+ # of questions the tag applies to
5069
+ # @param [String] fields
5070
+ # Selector specifying which fields to include in a partial response.
5071
+ # @param [String] quota_user
5072
+ # Available to use for quota purposes for server-side applications. Can be any
5073
+ # arbitrary string assigned to a user, but should not exceed 40 characters.
5074
+ # @param [Google::Apis::RequestOptions] options
5075
+ # Request-specific options
5076
+ #
5077
+ # @yield [result, err] Result & error if block supplied
5078
+ # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
5079
+ # @yieldparam err [StandardError] error object if request failed
5080
+ #
5081
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
5082
+ #
5083
+ # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
5084
+ # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
5085
+ # @raise [Google::Apis::AuthorizationError] Authorization is required
5086
+ def patch_project_location_qa_question_tag(name, google_cloud_contactcenterinsights_v1_qa_question_tag_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
5087
+ command = make_simple_command(:patch, 'v1/{+name}', options)
5088
+ command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionTag::Representation
5089
+ command.request_object = google_cloud_contactcenterinsights_v1_qa_question_tag_object
5090
+ command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
5091
+ command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
5092
+ command.params['name'] = name unless name.nil?
5093
+ command.query['updateMask'] = update_mask unless update_mask.nil?
5094
+ command.query['fields'] = fields unless fields.nil?
5095
+ command.query['quotaUser'] = quota_user unless quota_user.nil?
5096
+ execute_or_queue_command(command, &block)
5097
+ end
5098
+
4844
5099
  # Create a QaScorecard.
4845
5100
  # @param [String] parent
4846
5101
  # Required. The parent resource of the QaScorecard.
metadata CHANGED
@@ -1,7 +1,7 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: google-apis-contactcenterinsights_v1
3
3
  version: !ruby/object:Gem::Version
4
- version: 0.65.0
4
+ version: 0.66.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Google LLC
@@ -57,7 +57,7 @@ licenses:
57
57
  metadata:
58
58
  bug_tracker_uri: https://github.com/googleapis/google-api-ruby-client/issues
59
59
  changelog_uri: https://github.com/googleapis/google-api-ruby-client/tree/main/generated/google-apis-contactcenterinsights_v1/CHANGELOG.md
60
- documentation_uri: https://googleapis.dev/ruby/google-apis-contactcenterinsights_v1/v0.65.0
60
+ documentation_uri: https://googleapis.dev/ruby/google-apis-contactcenterinsights_v1/v0.66.0
61
61
  source_code_uri: https://github.com/googleapis/google-api-ruby-client/tree/main/generated/google-apis-contactcenterinsights_v1
62
62
  rdoc_options: []
63
63
  require_paths: