google-apis-contactcenterinsights_v1 0.63.0 → 0.64.0

data/lib/google/apis/contactcenterinsights_v1/service.rb

@@ -505,6 +505,186 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
+        # Creates an assessment rule.
+        # @param [String] parent
+        #   Required. The parent resource of the assessment rule. Required. The location
+        #   to create a assessment rule for. Format: `projects//locations/` or `projects//
+        #   locations/`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule] google_cloud_contactcenterinsights_v1_assessment_rule_object
+        # @param [String] assessment_rule_id
+        #   Optional. A unique ID for the new AssessmentRule. This ID will become the
+        #   final component of the AssessmentRule's resource name. If no ID is specified,
+        #   a server-generated ID will be used. This value should be 4-64 characters and
+        #   must match the regular expression `^[a-z]([a-z0-9-]`0,61`[a-z0-9])?$`.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_assessment_rule(parent, google_cloud_contactcenterinsights_v1_assessment_rule_object = nil, assessment_rule_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/assessmentRules', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_assessment_rule_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule
+          command.params['parent'] = parent unless parent.nil?
+          command.query['assessmentRuleId'] = assessment_rule_id unless assessment_rule_id.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes an assessment rule.
+        # @param [String] name
+        #   Required. The name of the assessment rule to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_assessment_rule(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Get an assessment rule.
+        # @param [String] name
+        #   Required. The name of the assessment rule to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_assessment_rule(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists assessment rules.
+        # @param [String] parent
+        #   Required. The parent resource of the assessment rules.
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of assessment rule to return in the response. If
+        #   this value is zero, the service will select a default size. A call may return
+        #   fewer objects than requested. A non-empty `next_page_token` in the response
+        #   indicates that more data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListAssessmentRulesResponse`;
+        #   indicates that this is a continuation of a prior `ListAssessmentRules` call
+        #   and the system should return the next page of data.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_assessment_rules(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/assessmentRules', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Updates an assessment rule.
+        # @param [String] name
+        #   Identifier. The resource name of the assessment rule. Format: projects/`
+        #   project`/locations/`location`/assessmentRules/`assessment_rule`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule] google_cloud_contactcenterinsights_v1_assessment_rule_object
+        # @param [String] update_mask
+        #   Optional. The list of fields to be updated. If the update_mask is not provided,
+        #   the update will be applied to all fields.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_assessment_rule(name, google_cloud_contactcenterinsights_v1_assessment_rule_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_assessment_rule_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AssessmentRule
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
         # Create AuthorizedViewSet
         # @param [String] parent
         #   Required. The parent resource of the AuthorizedViewSet.
@@ -1300,13 +1480,10 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Create feedback label.
-        # @param [String] parent
-        #   Required. The parent resource of the feedback label.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] google_cloud_contactcenterinsights_v1_feedback_label_object
-        # @param [String] feedback_label_id
-        #   Optional. The ID of the feedback label to create. If one is not specified it
-        #   will be generated by the server.
+        # Appeal an Assessment.
+        # @param [String] name
+        #   Required. The name of the assessment to appeal.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AppealAssessmentRequest] google_cloud_contactcenterinsights_v1_appeal_assessment_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1316,30 +1493,30 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_authorized_view_set_authorized_view_conversation_feedback_label(parent, google_cloud_contactcenterinsights_v1_feedback_label_object = nil, feedback_label_id: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/feedbackLabels', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_feedback_label_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
-          command.params['parent'] = parent unless parent.nil?
-          command.query['feedbackLabelId'] = feedback_label_id unless feedback_label_id.nil?
+        def appeal_project_location_authorized_view_set_authorized_view_conversation_assessment(name, google_cloud_contactcenterinsights_v1_appeal_assessment_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:appeal', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AppealAssessmentRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_appeal_assessment_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Delete feedback label.
-        # @param [String] name
-        #   Required. The name of the feedback label to delete.
+        # Create Assessment.
+        # @param [String] parent
+        #   Required. The parent resource of the assessment.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] google_cloud_contactcenterinsights_v1_assessment_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1349,27 +1526,32 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_authorized_view_set_authorized_view_conversation_feedback_label(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:delete, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
-          command.params['name'] = name unless name.nil?
+        def create_project_location_authorized_view_set_authorized_view_conversation_assessment(parent, google_cloud_contactcenterinsights_v1_assessment_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/assessments', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_assessment_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
+          command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Get feedback label.
+        # Delete an Assessment.
         # @param [String] name
-        #   Required. The name of the feedback label to get.
+        #   Required. The name of the assessment to delete.
+        # @param [Boolean] force
+        #   Optional. If set to true, all of this assessment's notes will also be deleted.
+        #   Otherwise, the request will only succeed if it has no notes.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1379,43 +1561,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_authorized_view_set_authorized_view_conversation_feedback_label(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+        def delete_project_location_authorized_view_set_authorized_view_conversation_assessment(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
           command.params['name'] = name unless name.nil?
+          command.query['force'] = force unless force.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # List feedback labels.
-        # @param [String] parent
-        #   Required. The parent resource of the feedback labels.
-        # @param [String] filter
-        #   Optional. A filter to reduce results to a specific subset. Supports
-        #   disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation
-        #   ID. To sort by all feedback labels in a project see ListAllFeedbackLabels.
-        #   Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `
-        #   min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` *
-        #   `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
-        # @param [Fixnum] page_size
-        #   Optional. The maximum number of feedback labels to return in the response. A
-        #   valid page size ranges from 0 to 100,000 inclusive. If the page size is zero
-        #   or unspecified, a default page size of 100 will be chosen. Note that a call
-        #   might return fewer results than the requested page size.
-        # @param [String] page_token
-        #   Optional. The value returned by the last `ListFeedbackLabelsResponse`. This
-        #   value indicates that this is a continuation of a prior `ListFeedbackLabels`
-        #   call and that the system should return the next page of data.
+        # Finalize an Assessment.
+        # @param [String] name
+        #   Required. The name of the assessment to finalize.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest] google_cloud_contactcenterinsights_v1_finalize_assessment_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1425,35 +1593,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_authorized_view_set_authorized_view_conversation_feedback_labels(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/feedbackLabels', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse
-          command.params['parent'] = parent unless parent.nil?
-          command.query['filter'] = filter unless filter.nil?
-          command.query['pageSize'] = page_size unless page_size.nil?
-          command.query['pageToken'] = page_token unless page_token.nil?
+        def finalize_project_location_authorized_view_set_authorized_view_conversation_assessment(name, google_cloud_contactcenterinsights_v1_finalize_assessment_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:finalize', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_finalize_assessment_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Update feedback label.
+        # Get Assessment.
         # @param [String] name
-        #   Immutable. Resource name of the FeedbackLabel. Format: projects/`project`/
-        #   locations/`location`/conversations/`conversation`/feedbackLabels/`
-        #   feedback_label`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] google_cloud_contactcenterinsights_v1_feedback_label_object
-        # @param [String] update_mask
-        #   Required. The list of fields to be updated.
+        #   Required. The name of the assessment to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1463,37 +1625,40 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def patch_project_location_authorized_view_set_authorized_view_conversation_feedback_label(name, google_cloud_contactcenterinsights_v1_feedback_label_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_feedback_label_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+        def get_project_location_authorized_view_set_authorized_view_conversation_assessment(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
           command.params['name'] = name unless name.nil?
-          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Starts asynchronous cancellation on a long-running operation. The server makes
-        # a best effort to cancel the operation, but success is not guaranteed. If the
-        # server doesn't support this method, it returns `google.rpc.Code.UNIMPLEMENTED`.
-        # Clients can use Operations.GetOperation or other methods to check whether the
-        # cancellation succeeded or whether the operation completed despite cancellation.
-        # On successful cancellation, the operation is not deleted; instead, it becomes
-        # an operation with an Operation.error value with a google.rpc.Status.code of `1`
-        # , corresponding to `Code.CANCELLED`.
-        # @param [String] name
-        #   The name of the operation resource to be cancelled.
+        # List Assessments.
+        # @param [String] parent
+        #   Required. The parent resource of the assessments. To list all assessments in a
+        #   location, substitute the conversation ID with a '-' character.
+        # @param [String] filter
+        #   Optional. A filter to reduce results to a specific subset. Supported filters
+        #   include: * `state` - The state of the assessment * `agent_info.agent_id` - The
+        #   ID of the agent the assessment is for
+        # @param [Fixnum] page_size
+        #   The maximum number of assessments to list. If zero, the service will select a
+        #   default size. A call may return fewer objects than requested. A non-empty `
+        #   next_page_token` in the response indicates that more data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListAssessmentRulesResponse`;
+        #   indicates that this is a continuation of a prior `ListAssessmentRules` call
+        #   and the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1503,28 +1668,31 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def cancel_project_location_authorized_view_set_authorized_view_operation(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+name}:cancel', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
-          command.params['name'] = name unless name.nil?
+        def list_project_location_authorized_view_set_authorized_view_conversation_assessments(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/assessments', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets the latest state of a long-running operation. Clients can use this method
-        # to poll the operation result at intervals as recommended by the API service.
+        # Publish an Assessment.
         # @param [String] name
-        #   The name of the operation resource.
+        #   Required. The name of the assessment to publish.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PublishAssessmentRequest] google_cloud_contactcenterinsights_v1_publish_assessment_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1534,34 +1702,727 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_authorized_view_set_authorized_view_operation(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
+        def publish_project_location_authorized_view_set_authorized_view_conversation_assessment(name, google_cloud_contactcenterinsights_v1_publish_assessment_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:publish', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PublishAssessmentRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_publish_assessment_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Create Note.
+        # @param [String] parent
+        #   Required. The parent resource of the note.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] google_cloud_contactcenterinsights_v1_note_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_authorized_view_set_authorized_view_conversation_assessment_note(parent, google_cloud_contactcenterinsights_v1_note_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/notes', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_note_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes a Note.
+        # @param [String] name
+        #   Required. The name of the note to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_authorized_view_set_authorized_view_conversation_assessment_note(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # List Notes.
+        # @param [String] parent
+        #   Required. The parent resource of the notes.
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of notes to return in the response. If zero the
+        #   service will select a default size. A call might return fewer objects than
+        #   requested. A non-empty `next_page_token` in the response indicates that more
+        #   data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListNotesResponse`. This value
+        #   indicates that this is a continuation of a prior `ListNotes` call and that the
+        #   system should return the next page of data.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_authorized_view_set_authorized_view_conversation_assessment_notes(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/notes', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Update Note.
+        # @param [String] name
+        #   Identifier. The resource name of the note. Format: projects/`project`/
+        #   locations/`location`/conversations/`conversation`/assessments/`assessment`/
+        #   notes/`note`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] google_cloud_contactcenterinsights_v1_note_object
+        # @param [String] update_mask
+        #   Optional. The list of fields to be updated. If the update_mask is empty, all
+        #   updateable fields will be updated. Acceptable fields include: * `content`
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_authorized_view_set_authorized_view_conversation_assessment_note(name, google_cloud_contactcenterinsights_v1_note_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_note_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Create feedback label.
+        # @param [String] parent
+        #   Required. The parent resource of the feedback label.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] google_cloud_contactcenterinsights_v1_feedback_label_object
+        # @param [String] feedback_label_id
+        #   Optional. The ID of the feedback label to create. If one is not specified it
+        #   will be generated by the server.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_authorized_view_set_authorized_view_conversation_feedback_label(parent, google_cloud_contactcenterinsights_v1_feedback_label_object = nil, feedback_label_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/feedbackLabels', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_feedback_label_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+          command.params['parent'] = parent unless parent.nil?
+          command.query['feedbackLabelId'] = feedback_label_id unless feedback_label_id.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Delete feedback label.
+        # @param [String] name
+        #   Required. The name of the feedback label to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_authorized_view_set_authorized_view_conversation_feedback_label(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Get feedback label.
+        # @param [String] name
+        #   Required. The name of the feedback label to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_authorized_view_set_authorized_view_conversation_feedback_label(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # List feedback labels.
+        # @param [String] parent
+        #   Required. The parent resource of the feedback labels.
+        # @param [String] filter
+        #   Optional. A filter to reduce results to a specific subset. Supports
+        #   disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation
+        #   ID. To sort by all feedback labels in a project see ListAllFeedbackLabels.
+        #   Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `
+        #   min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` *
+        #   `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of feedback labels to return in the response. A
+        #   valid page size ranges from 0 to 100,000 inclusive. If the page size is zero
+        #   or unspecified, a default page size of 100 will be chosen. Note that a call
+        #   might return fewer results than the requested page size.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListFeedbackLabelsResponse`. This
+        #   value indicates that this is a continuation of a prior `ListFeedbackLabels`
+        #   call and that the system should return the next page of data.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_authorized_view_set_authorized_view_conversation_feedback_labels(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/feedbackLabels', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Update feedback label.
+        # @param [String] name
+        #   Immutable. Resource name of the FeedbackLabel. Format: projects/`project`/
+        #   locations/`location`/conversations/`conversation`/feedbackLabels/`
+        #   feedback_label`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] google_cloud_contactcenterinsights_v1_feedback_label_object
+        # @param [String] update_mask
+        #   Required. The list of fields to be updated.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_authorized_view_set_authorized_view_conversation_feedback_label(name, google_cloud_contactcenterinsights_v1_feedback_label_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_feedback_label_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Starts asynchronous cancellation on a long-running operation. The server makes
+        # a best effort to cancel the operation, but success is not guaranteed. If the
+        # server doesn't support this method, it returns `google.rpc.Code.UNIMPLEMENTED`.
+        # Clients can use Operations.GetOperation or other methods to check whether the
+        # cancellation succeeded or whether the operation completed despite cancellation.
+        # On successful cancellation, the operation is not deleted; instead, it becomes
+        # an operation with an Operation.error value with a google.rpc.Status.code of `1`
+        # , corresponding to `Code.CANCELLED`.
+        # @param [String] name
+        #   The name of the operation resource to be cancelled.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def cancel_project_location_authorized_view_set_authorized_view_operation(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:cancel', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets the latest state of a long-running operation. Clients can use this method
+        # to poll the operation result at intervals as recommended by the API service.
+        # @param [String] name
+        #   The name of the operation resource.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_authorized_view_set_authorized_view_operation(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists operations that match the specified filter in the request. If the server
+        # doesn't support this method, it returns `UNIMPLEMENTED`.
+        # @param [String] name
+        #   The name of the operation's parent resource.
+        # @param [String] filter
+        #   The standard list filter.
+        # @param [Fixnum] page_size
+        #   The standard list page size.
+        # @param [String] page_token
+        #   The standard list page token.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_authorized_view_set_authorized_view_operations(name, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}/operations', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse
+          command.params['name'] = name unless name.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Analyzes multiple conversations in a single request.
+        # @param [String] parent
+        #   Required. The parent resource to create analyses in.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def bulk_project_location_conversation_analyze(parent, google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkAnalyze', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes multiple conversations in a single request.
+        # @param [String] parent
+        #   Required. The parent resource to delete conversations from. Format: projects/`
+        #   project`/locations/`location`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def bulk_project_location_conversation_delete(parent, google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkDelete', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets conversation statistics.
+        # @param [String] location
+        #   Required. The location of the conversations.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. This field is useful for
+        #   getting statistics about conversations with specific properties.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def calculate_project_location_conversation_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+location}/conversations:calculateStats', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse
+          command.params['location'] = location unless location.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Creates a conversation. Note that this method does not support audio
+        # transcription or redaction. Use `conversations.upload` instead.
+        # @param [String] parent
+        #   Required. The parent resource of the conversation.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
+        # @param [String] conversation_id
+        #   A unique ID for the new conversation. This ID will become the final component
+        #   of the conversation's resource name. If no ID is specified, a server-generated
+        #   ID will be used. This value should be 4-64 characters and must match the
+        #   regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-z-`
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_conversation_object = nil, conversation_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['conversationId'] = conversation_id unless conversation_id.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes a conversation.
+        # @param [String] name
+        #   Required. The name of the conversation to delete.
+        # @param [Boolean] force
+        #   If set to true, all of this conversation's analyses will also be deleted.
+        #   Otherwise, the request will only succeed if the conversation has no analyses.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_conversation(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
           command.params['name'] = name unless name.nil?
+          command.query['force'] = force unless force.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists operations that match the specified filter in the request. If the server
-        # doesn't support this method, it returns `UNIMPLEMENTED`.
+        # Gets a conversation.
         # @param [String] name
-        #   The name of the operation's parent resource.
+        #   Required. The name of the conversation to get.
+        # @param [String] view
+        #   The level of details of the conversation. Default is `FULL`.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_conversation(name, view: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.params['name'] = name unless name.nil?
+          command.query['view'] = view unless view.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Imports conversations and processes them according to the user's configuration.
+        # @param [String] parent
+        #   Required. The parent resource for new conversations.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest] google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def ingest_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_ingest_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:ingest', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists conversations.
+        # @param [String] parent
+        #   Required. The parent resource of the conversation.
         # @param [String] filter
-        #   The standard list filter.
+        #   A filter to reduce results to a specific subset. Useful for querying
+        #   conversations with specific properties.
+        # @param [String] order_by
+        #   Optional. The attribute by which to order conversations in the response. If
+        #   empty, conversations will be ordered by descending creation time. Supported
+        #   values are one of the following: * create_time * customer_satisfaction_rating *
+        #   duration * latest_analysis * start_time * turn_count The default sort order
+        #   is ascending. To specify order, append `asc` or `desc` (`create_time desc`).
+        #   For more details, see [Google AIPs Ordering](https://google.aip.dev/132#
+        #   ordering).
         # @param [Fixnum] page_size
-        #   The standard list page size.
+        #   The maximum number of conversations to return in the response. A valid page
+        #   size ranges from 0 to 100,000 inclusive. If the page size is zero or
+        #   unspecified, a default page size of 100 will be chosen. Note that a call might
+        #   return fewer results than the requested page size.
         # @param [String] page_token
-        #   The standard list page token.
+        #   The value returned by the last `ListConversationsResponse`. This value
+        #   indicates that this is a continuation of a prior `ListConversations` call and
+        #   that the system should return the next page of data.
+        # @param [String] view
+        #   The level of details of the conversation. Default is `BASIC`.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1571,31 +2432,75 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_authorized_view_set_authorized_view_operations(name, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}/operations', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse
-          command.params['name'] = name unless name.nil?
+        def list_project_location_conversations(parent, filter: nil, order_by: nil, page_size: nil, page_token: nil, view: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/conversations', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse
+          command.params['parent'] = parent unless parent.nil?
           command.query['filter'] = filter unless filter.nil?
+          command.query['orderBy'] = order_by unless order_by.nil?
           command.query['pageSize'] = page_size unless page_size.nil?
           command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['view'] = view unless view.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Analyzes multiple conversations in a single request.
+        # Updates a conversation.
+        # @param [String] name
+        #   Immutable. The resource name of the conversation. Format: projects/`project`/
+        #   locations/`location`/conversations/`conversation`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
+        # @param [String] update_mask
+        #   The list of fields to be updated. All possible fields can be updated by
+        #   passing `*`, or a subset of the following updateable fields can be provided: *
+        #   `agent_id` * `language_code` * `labels` * `metadata` * `quality_metadata` * `
+        #   call_metadata` * `start_time` * `expire_time` or `ttl` * `data_source.
+        #   gcs_source.audio_uri` or `data_source.dialogflow_source.audio_uri`
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_conversation(name, google_cloud_contactcenterinsights_v1_conversation_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Create a long-running conversation upload operation. This method differs from `
+        # CreateConversation` by allowing audio transcription and optional DLP redaction.
         # @param [String] parent
-        #   Required. The parent resource to create analyses in.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+        #   Required. The parent resource of the conversation.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest] google_cloud_contactcenterinsights_v1_upload_conversation_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1613,10 +2518,44 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def bulk_project_location_conversation_analyze(parent, google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkAnalyze', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+        def upload_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_upload_conversation_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:upload', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_upload_conversation_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Creates an analysis. The long running operation is done when the analysis has
+        # completed.
+        # @param [String] parent
+        #   Required. The parent resource of the analysis.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] google_cloud_contactcenterinsights_v1_analysis_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_conversation_analysis(parent, google_cloud_contactcenterinsights_v1_analysis_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/analyses', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_analysis_object
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
           command.params['parent'] = parent unless parent.nil?
@@ -1625,11 +2564,81 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes multiple conversations in a single request.
+        # Deletes an analysis.
+        # @param [String] name
+        #   Required. The name of the analysis to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets an analysis.
+        # @param [String] name
+        #   Required. The name of the analysis to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists analyses.
         # @param [String] parent
-        #   Required. The parent resource to delete conversations from. Format: projects/`
-        #   project`/locations/`location`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
+        #   Required. The parent resource of the analyses.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. Useful for querying
+        #   conversations with specific properties.
+        # @param [Fixnum] page_size
+        #   The maximum number of analyses to return in the response. If this value is
+        #   zero, the service will select a default size. A call might return fewer
+        #   objects than requested. A non-empty `next_page_token` in the response
+        #   indicates that more data is available.
+        # @param [String] page_token
+        #   The value returned by the last `ListAnalysesResponse`; indicates that this is
+        #   a continuation of a prior `ListAnalyses` call and the system should return the
+        #   next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1639,32 +2648,31 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def bulk_project_location_conversation_delete(parent, google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkDelete', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def list_project_location_conversation_analyses(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/analyses', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse
           command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets conversation statistics.
-        # @param [String] location
-        #   Required. The location of the conversations.
-        # @param [String] filter
-        #   A filter to reduce results to a specific subset. This field is useful for
-        #   getting statistics about conversations with specific properties.
+        # Appeal an Assessment.
+        # @param [String] name
+        #   Required. The name of the assessment to appeal.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AppealAssessmentRequest] google_cloud_contactcenterinsights_v1_appeal_assessment_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1674,35 +2682,30 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def calculate_project_location_conversation_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+location}/conversations:calculateStats', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse
-          command.params['location'] = location unless location.nil?
-          command.query['filter'] = filter unless filter.nil?
+        def appeal_project_location_conversation_assessment(name, google_cloud_contactcenterinsights_v1_appeal_assessment_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:appeal', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AppealAssessmentRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_appeal_assessment_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Creates a conversation. Note that this method does not support audio
-        # transcription or redaction. Use `conversations.upload` instead.
+        # Create Assessment.
         # @param [String] parent
-        #   Required. The parent resource of the conversation.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
-        # @param [String] conversation_id
-        #   A unique ID for the new conversation. This ID will become the final component
-        #   of the conversation's resource name. If no ID is specified, a server-generated
-        #   ID will be used. This value should be 4-64 characters and must match the
-        #   regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-z-`
+        #   Required. The parent resource of the assessment.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] google_cloud_contactcenterinsights_v1_assessment_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1712,33 +2715,32 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_conversation_object = nil, conversation_id: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+        def create_project_location_conversation_assessment(parent, google_cloud_contactcenterinsights_v1_assessment_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/assessments', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_assessment_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
           command.params['parent'] = parent unless parent.nil?
-          command.query['conversationId'] = conversation_id unless conversation_id.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes a conversation.
+        # Delete an Assessment.
         # @param [String] name
-        #   Required. The name of the conversation to delete.
+        #   Required. The name of the assessment to delete.
         # @param [Boolean] force
-        #   If set to true, all of this conversation's analyses will also be deleted.
-        #   Otherwise, the request will only succeed if the conversation has no analyses.
+        #   Optional. If set to true, all of this assessment's notes will also be deleted.
+        #   Otherwise, the request will only succeed if it has no notes.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1756,7 +2758,7 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_conversation(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
+        def delete_project_location_conversation_assessment(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:delete, 'v1/{+name}', options)
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
@@ -1767,11 +2769,10 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Gets a conversation.
+        # Finalize an Assessment.
         # @param [String] name
-        #   Required. The name of the conversation to get.
-        # @param [String] view
-        #   The level of details of the conversation. Default is `FULL`.
+        #   Required. The name of the assessment to finalize.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest] google_cloud_contactcenterinsights_v1_finalize_assessment_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1781,29 +2782,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_conversation(name, view: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+        def finalize_project_location_conversation_assessment(name, google_cloud_contactcenterinsights_v1_finalize_assessment_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:finalize', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_finalize_assessment_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
           command.params['name'] = name unless name.nil?
-          command.query['view'] = view unless view.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Imports conversations and processes them according to the user's configuration.
-        # @param [String] parent
-        #   Required. The parent resource for new conversations.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest] google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
+        # Get Assessment.
+        # @param [String] name
+        #   Required. The name of the assessment to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1813,51 +2814,40 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def ingest_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_ingest_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:ingest', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['parent'] = parent unless parent.nil?
+        def get_project_location_conversation_assessment(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists conversations.
+        # List Assessments.
         # @param [String] parent
-        #   Required. The parent resource of the conversation.
+        #   Required. The parent resource of the assessments. To list all assessments in a
+        #   location, substitute the conversation ID with a '-' character.
         # @param [String] filter
-        #   A filter to reduce results to a specific subset. Useful for querying
-        #   conversations with specific properties.
-        # @param [String] order_by
-        #   Optional. The attribute by which to order conversations in the response. If
-        #   empty, conversations will be ordered by descending creation time. Supported
-        #   values are one of the following: * create_time * customer_satisfaction_rating *
-        #   duration * latest_analysis * start_time * turn_count The default sort order
-        #   is ascending. To specify order, append `asc` or `desc` (`create_time desc`).
-        #   For more details, see [Google AIPs Ordering](https://google.aip.dev/132#
-        #   ordering).
+        #   Optional. A filter to reduce results to a specific subset. Supported filters
+        #   include: * `state` - The state of the assessment * `agent_info.agent_id` - The
+        #   ID of the agent the assessment is for
         # @param [Fixnum] page_size
-        #   The maximum number of conversations to return in the response. A valid page
-        #   size ranges from 0 to 100,000 inclusive. If the page size is zero or
-        #   unspecified, a default page size of 100 will be chosen. Note that a call might
-        #   return fewer results than the requested page size.
+        #   The maximum number of assessments to list. If zero, the service will select a
+        #   default size. A call may return fewer objects than requested. A non-empty `
+        #   next_page_token` in the response indicates that more data is available.
         # @param [String] page_token
-        #   The value returned by the last `ListConversationsResponse`. This value
-        #   indicates that this is a continuation of a prior `ListConversations` call and
-        #   that the system should return the next page of data.
-        # @param [String] view
-        #   The level of details of the conversation. Default is `BASIC`.
+        #   Optional. The value returned by the last `ListAssessmentRulesResponse`;
+        #   indicates that this is a continuation of a prior `ListAssessmentRules` call
+        #   and the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1867,40 +2857,31 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_conversations(parent, filter: nil, order_by: nil, page_size: nil, page_token: nil, view: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/conversations', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse
+        def list_project_location_conversation_assessments(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/assessments', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAssessmentsResponse
           command.params['parent'] = parent unless parent.nil?
           command.query['filter'] = filter unless filter.nil?
-          command.query['orderBy'] = order_by unless order_by.nil?
           command.query['pageSize'] = page_size unless page_size.nil?
           command.query['pageToken'] = page_token unless page_token.nil?
-          command.query['view'] = view unless view.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Updates a conversation.
+        # Publish an Assessment.
         # @param [String] name
-        #   Immutable. The resource name of the conversation. Format: projects/`project`/
-        #   locations/`location`/conversations/`conversation`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
-        # @param [String] update_mask
-        #   The list of fields to be updated. All possible fields can be updated by
-        #   passing `*`, or a subset of the following updateable fields can be provided: *
-        #   `agent_id` * `language_code` * `labels` * `metadata` * `quality_metadata` * `
-        #   call_metadata` * `start_time` * `expire_time` or `ttl` * `data_source.
-        #   gcs_source.audio_uri` or `data_source.dialogflow_source.audio_uri`
+        #   Required. The name of the assessment to publish.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PublishAssessmentRequest] google_cloud_contactcenterinsights_v1_publish_assessment_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1910,66 +2891,30 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def patch_project_location_conversation(name, google_cloud_contactcenterinsights_v1_conversation_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+        def publish_project_location_conversation_assessment(name, google_cloud_contactcenterinsights_v1_publish_assessment_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:publish', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PublishAssessmentRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_publish_assessment_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Assessment
           command.params['name'] = name unless name.nil?
-          command.query['updateMask'] = update_mask unless update_mask.nil?
-          command.query['fields'] = fields unless fields.nil?
-          command.query['quotaUser'] = quota_user unless quota_user.nil?
-          execute_or_queue_command(command, &block)
-        end
-        
-        # Create a long-running conversation upload operation. This method differs from `
-        # CreateConversation` by allowing audio transcription and optional DLP redaction.
-        # @param [String] parent
-        #   Required. The parent resource of the conversation.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest] google_cloud_contactcenterinsights_v1_upload_conversation_request_object
-        # @param [String] fields
-        #   Selector specifying which fields to include in a partial response.
-        # @param [String] quota_user
-        #   Available to use for quota purposes for server-side applications. Can be any
-        #   arbitrary string assigned to a user, but should not exceed 40 characters.
-        # @param [Google::Apis::RequestOptions] options
-        #   Request-specific options
-        #
-        # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
-        # @yieldparam err [StandardError] error object if request failed
-        #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
-        #
-        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
-        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
-        # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def upload_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_upload_conversation_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:upload', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_upload_conversation_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Creates an analysis. The long running operation is done when the analysis has
-        # completed.
+        # Create Note.
         # @param [String] parent
-        #   Required. The parent resource of the analysis.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] google_cloud_contactcenterinsights_v1_analysis_object
+        #   Required. The parent resource of the note.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] google_cloud_contactcenterinsights_v1_note_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1979,29 +2924,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_conversation_analysis(parent, google_cloud_contactcenterinsights_v1_analysis_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/analyses', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_analysis_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def create_project_location_conversation_assessment_note(parent, google_cloud_contactcenterinsights_v1_note_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/notes', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_note_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note
           command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes an analysis.
+        # Deletes a Note.
         # @param [String] name
-        #   Required. The name of the analysis to delete.
+        #   Required. The name of the note to delete.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -2019,7 +2964,7 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
+        def delete_project_location_conversation_assessment_note(name, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:delete, 'v1/{+name}', options)
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
@@ -2029,9 +2974,18 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Gets an analysis.
-        # @param [String] name
-        #   Required. The name of the analysis to get.
+        # List Notes.
+        # @param [String] parent
+        #   Required. The parent resource of the notes.
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of notes to return in the response. If zero the
+        #   service will select a default size. A call might return fewer objects than
+        #   requested. A non-empty `next_page_token` in the response indicates that more
+        #   data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListNotesResponse`. This value
+        #   indicates that this is a continuation of a prior `ListNotes` call and that the
+        #   system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -2041,39 +2995,35 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis
-          command.params['name'] = name unless name.nil?
+        def list_project_location_conversation_assessment_notes(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/notes', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListNotesResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists analyses.
-        # @param [String] parent
-        #   Required. The parent resource of the analyses.
-        # @param [String] filter
-        #   A filter to reduce results to a specific subset. Useful for querying
-        #   conversations with specific properties.
-        # @param [Fixnum] page_size
-        #   The maximum number of analyses to return in the response. If this value is
-        #   zero, the service will select a default size. A call might return fewer
-        #   objects than requested. A non-empty `next_page_token` in the response
-        #   indicates that more data is available.
-        # @param [String] page_token
-        #   The value returned by the last `ListAnalysesResponse`; indicates that this is
-        #   a continuation of a prior `ListAnalyses` call and the system should return the
-        #   next page of data.
+        # Update Note.
+        # @param [String] name
+        #   Identifier. The resource name of the note. Format: projects/`project`/
+        #   locations/`location`/conversations/`conversation`/assessments/`assessment`/
+        #   notes/`note`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] google_cloud_contactcenterinsights_v1_note_object
+        # @param [String] update_mask
+        #   Optional. The list of fields to be updated. If the update_mask is empty, all
+        #   updateable fields will be updated. Acceptable fields include: * `content`
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -2083,22 +3033,22 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_conversation_analyses(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/analyses', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse
-          command.params['parent'] = parent unless parent.nil?
-          command.query['filter'] = filter unless filter.nil?
-          command.query['pageSize'] = page_size unless page_size.nil?
-          command.query['pageToken'] = page_token unless page_token.nil?
+        def patch_project_location_conversation_assessment_note(name, google_cloud_contactcenterinsights_v1_note_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_note_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Note
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)