google-apis-contactcenterinsights_v1 0.61.0 → 0.63.0

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@@ -521,6 +521,97 @@ module Google
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  end
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  end
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+ # An AuthorizedView represents a view of accessible Insights resources (for
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+ # example, Conversation and Scorecard). Who have read access to the
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+ # AuthorizedView resource will have access to these Insight resources as well.
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+ class GoogleCloudContactcenterinsightsV1AuthorizedView
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+ include Google::Apis::Core::Hashable
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+
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+ # A filter to reduce conversation results to a specific subset. The
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+ # AuthorizedView's assigned permission (read/write) could be applied to the
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+ # subset of conversations. If conversation_filter is empty, there is no
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+ # restriction on the conversations that the AuthorizedView can access. Having *
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+ # authorizedViews.get* access to the AuthorizedView means having the same read/
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+ # write access to the Conversations (as well as metadata/annotations liked to
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+ # the conversation) that this AuthorizedView has.
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+ # Corresponds to the JSON property `conversationFilter`
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+ # @return [String]
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+ attr_accessor :conversation_filter
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+
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+ # Output only. The time at which the authorized view was created.
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+ # Corresponds to the JSON property `createTime`
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+ # @return [String]
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+ attr_accessor :create_time
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+
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+ # Display Name. Limit 64 characters.
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+ # Corresponds to the JSON property `displayName`
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+ # @return [String]
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+ attr_accessor :display_name
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+
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+ # Identifier. The resource name of the AuthorizedView. Format: projects/`project`
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+ # /locations/`location`/authorizedViewSets/`authorized_view_set`/authorizedViews/
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+ # `authorized_view`
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+ # Corresponds to the JSON property `name`
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+ # @return [String]
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+ attr_accessor :name
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+
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+ # Output only. The most recent time at which the authorized view was updated.
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+ # Corresponds to the JSON property `updateTime`
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+ # @return [String]
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+ attr_accessor :update_time
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @conversation_filter = args[:conversation_filter] if args.key?(:conversation_filter)
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+ @create_time = args[:create_time] if args.key?(:create_time)
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+ @display_name = args[:display_name] if args.key?(:display_name)
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+ @name = args[:name] if args.key?(:name)
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+ @update_time = args[:update_time] if args.key?(:update_time)
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+ end
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+ end
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+
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+ # An AuthorizedViewSet contains a set of AuthorizedView resources.
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+ class GoogleCloudContactcenterinsightsV1AuthorizedViewSet
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+ include Google::Apis::Core::Hashable
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+
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+ # Output only. Create time.
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+ # Corresponds to the JSON property `createTime`
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+ # @return [String]
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+ attr_accessor :create_time
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+
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+ # Display Name. Limit 64 characters.
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+ # Corresponds to the JSON property `displayName`
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+ # @return [String]
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+ attr_accessor :display_name
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+
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+ # Identifier. The resource name of the AuthorizedViewSet. Format: projects/`
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+ # project`/locations/`location`/authorizedViewSets/`authorized_view_set`
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+ # Corresponds to the JSON property `name`
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+ # @return [String]
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+ attr_accessor :name
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+
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+ # Output only. Update time.
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+ # Corresponds to the JSON property `updateTime`
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+ # @return [String]
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+ attr_accessor :update_time
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @create_time = args[:create_time] if args.key?(:create_time)
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+ @display_name = args[:display_name] if args.key?(:display_name)
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+ @name = args[:name] if args.key?(:name)
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+ @update_time = args[:update_time] if args.key?(:update_time)
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+ end
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+ end
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+
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  # The metadata for a bulk analyze conversations operation.
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  class GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata
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  include Google::Apis::Core::Hashable
@@ -1147,6 +1238,26 @@ module Google
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  end
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  end
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+ # The request for calculating conversation statistics.
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+ class GoogleCloudContactcenterinsightsV1CalculateStatsRequest
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+ include Google::Apis::Core::Hashable
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+
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+ # A filter to reduce results to a specific subset. This field is useful for
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+ # getting statistics about conversations with specific properties.
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+ # Corresponds to the JSON property `filter`
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+ # @return [String]
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+ attr_accessor :filter
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @filter = args[:filter] if args.key?(:filter)
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+ end
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+ end
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+
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  # The response for calculating conversation statistics.
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  class GoogleCloudContactcenterinsightsV1CalculateStatsResponse
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  include Google::Apis::Core::Hashable
@@ -2100,6 +2211,64 @@ module Google
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  end
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  end
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+ # Dataset resource represents a collection of conversations that may be bounded (
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+ # Static Dataset, e.g. golden dataset for training), or unbounded (Dynamic
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+ # Dataset, e.g. live traffic, or agent training traffic)
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+ class GoogleCloudContactcenterinsightsV1Dataset
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+ include Google::Apis::Core::Hashable
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+
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+ # Output only. Dataset create time.
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+ # Corresponds to the JSON property `createTime`
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+ # @return [String]
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+ attr_accessor :create_time
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+
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+ # Dataset description.
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+ # Corresponds to the JSON property `description`
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+ # @return [String]
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+ attr_accessor :description
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+
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+ # Display name for the dataaset
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+ # Corresponds to the JSON property `displayName`
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+ # @return [String]
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+ attr_accessor :display_name
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+
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+ # Immutable. Identifier. Resource name of the dataset. Format: projects/`project`
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+ # /locations/`location`/datasets/`dataset`
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+ # Corresponds to the JSON property `name`
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+ # @return [String]
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+ attr_accessor :name
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+
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+ # Optional. Option TTL for the dataset.
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+ # Corresponds to the JSON property `ttl`
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+ # @return [String]
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+ attr_accessor :ttl
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+
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+ # Dataset usage type.
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+ # Corresponds to the JSON property `type`
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+ # @return [String]
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+ attr_accessor :type
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+
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+ # Output only. Dataset update time.
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+ # Corresponds to the JSON property `updateTime`
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+ # @return [String]
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+ attr_accessor :update_time
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @create_time = args[:create_time] if args.key?(:create_time)
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+ @description = args[:description] if args.key?(:description)
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+ @display_name = args[:display_name] if args.key?(:display_name)
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+ @name = args[:name] if args.key?(:name)
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+ @ttl = args[:ttl] if args.key?(:ttl)
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+ @type = args[:type] if args.key?(:type)
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+ @update_time = args[:update_time] if args.key?(:update_time)
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+ end
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+ end
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+
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  # Metadata for deleting an issue model.
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  class GoogleCloudContactcenterinsightsV1DeleteIssueModelMetadata
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  include Google::Apis::Core::Hashable
@@ -2906,6 +3075,7 @@ module Google
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  # Represents a conversation, resource, and label provided by the user. Can take
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  # the form of a string label or a QaAnswer label. QaAnswer labels are used for
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  # Quality AI example conversations. String labels are used for Topic Modeling.
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+ # AgentAssistSummary labels are used for Agent Assist Summarization.
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  class GoogleCloudContactcenterinsightsV1FeedbackLabel
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  include Google::Apis::Core::Hashable
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@@ -2919,9 +3089,11 @@ module Google
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  # @return [String]
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  attr_accessor :label
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- # Resource name of the resource to be labeled. Supported resources: -
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- # qaScorecards/`scorecard`/revisions/`revision`/qaQuestions/`question` -
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- # issueModels/`issue_model`
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+ # Name of the resource to be labeled. Supported resources are: * `projects/`
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+ # project`/locations/`location`/qaScorecards/`scorecard`/revisions/`revision`/
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+ # qaQuestions/`question`` * `projects/`project`/locations/`location`/issueModels/
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+ # `issue_model`` * `projects/`project`/locations/`location`/generators/`
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+ # generator_id``
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  # Corresponds to the JSON property `labeledResource`
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  # @return [String]
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  attr_accessor :labeled_resource
@@ -3875,6 +4047,58 @@ module Google
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  end
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  end
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+ # The response from a ListAuthorizedViewSet request.
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+ class GoogleCloudContactcenterinsightsV1ListAuthorizedViewSetsResponse
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+ include Google::Apis::Core::Hashable
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+
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+ # The AuthorizedViewSets under the parent.
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+ # Corresponds to the JSON property `authorizedViewSets`
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+ # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AuthorizedViewSet>]
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+ attr_accessor :authorized_view_sets
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+
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+ # A token, which can be sent as `page_token` to retrieve the next page. If this
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+ # field is omitted, there are no subsequent pages.
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+ # Corresponds to the JSON property `nextPageToken`
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+ # @return [String]
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+ attr_accessor :next_page_token
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @authorized_view_sets = args[:authorized_view_sets] if args.key?(:authorized_view_sets)
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+ @next_page_token = args[:next_page_token] if args.key?(:next_page_token)
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+ end
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+ end
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+
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+ # The response from a ListAuthorizedViews request.
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+ class GoogleCloudContactcenterinsightsV1ListAuthorizedViewsResponse
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+ include Google::Apis::Core::Hashable
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+
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+ # The AuthorizedViews under the parent.
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+ # Corresponds to the JSON property `authorizedViews`
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+ # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AuthorizedView>]
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+ attr_accessor :authorized_views
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+
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+ # A token, which can be sent as `page_token` to retrieve the next page. If this
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+ # field is omitted, there are no subsequent pages.
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+ # Corresponds to the JSON property `nextPageToken`
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+ # @return [String]
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+ attr_accessor :next_page_token
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
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+ def update!(**args)
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+ @authorized_views = args[:authorized_views] if args.key?(:authorized_views)
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+ @next_page_token = args[:next_page_token] if args.key?(:next_page_token)
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+ end
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+ end
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+
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  # The response of listing conversations.
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  class GoogleCloudContactcenterinsightsV1ListConversationsResponse
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  include Google::Apis::Core::Hashable
@@ -4480,8 +4704,13 @@ module Google
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  # @return [String]
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4705
  attr_accessor :question_body
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4706
 
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- # User-defined list of arbitrary tags for the question. Used for grouping/
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- # organization and for weighting the score of each question.
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+ # Questions are tagged for categorization and scoring. Tags can either be: -
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+ # Default Tags: These are predefined categories. They are identified by their
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+ # string value (e.g., "BUSINESS", "COMPLIANCE", and "CUSTOMER"). - Custom Tags:
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+ # These are user-defined categories. They are identified by their full resource
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+ # name (e.g., projects/`project`/locations/`location`/qaQuestionTags/`
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+ # qa_question_tag`). Both default and custom tags are used to group questions
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+ # and to influence the scoring of each question.
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  # Corresponds to the JSON property `tags`
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  # @return [Array<String>]
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4716
  attr_accessor :tags
@@ -5371,6 +5600,190 @@ module Google
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5600
  end
5372
5601
  end
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5602
 
5603
+ # The metadata for an SampleConversations operation.
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+ class GoogleCloudContactcenterinsightsV1SampleConversationsMetadata
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+ include Google::Apis::Core::Hashable
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+
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+ # Output only. The time the operation was created.
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+ # Corresponds to the JSON property `createTime`
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+ # @return [String]
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+ attr_accessor :create_time
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+
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+ # Output only. The time the operation finished running.
5613
+ # Corresponds to the JSON property `endTime`
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+ # @return [String]
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+ attr_accessor :end_time
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+
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+ # Output only. Partial errors during sample conversations operation that might
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+ # cause the operation output to be incomplete.
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+ # Corresponds to the JSON property `partialErrors`
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+ # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
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+ attr_accessor :partial_errors
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+
5623
+ # The request to sample conversations to a dataset.
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+ # Corresponds to the JSON property `request`
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+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SampleConversationsRequest]
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+ attr_accessor :request
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+
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+ # Statistics for SampleConversations operation.
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+ # Corresponds to the JSON property `sampleConversationsStats`
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+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SampleConversationsMetadataSampleConversationsStats]
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+ attr_accessor :sample_conversations_stats
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+
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+ def initialize(**args)
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+ update!(**args)
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+ end
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+
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+ # Update properties of this object
5638
+ def update!(**args)
5639
+ @create_time = args[:create_time] if args.key?(:create_time)
5640
+ @end_time = args[:end_time] if args.key?(:end_time)
5641
+ @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
5642
+ @request = args[:request] if args.key?(:request)
5643
+ @sample_conversations_stats = args[:sample_conversations_stats] if args.key?(:sample_conversations_stats)
5644
+ end
5645
+ end
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+
5647
+ # Statistics for SampleConversations operation.
5648
+ class GoogleCloudContactcenterinsightsV1SampleConversationsMetadataSampleConversationsStats
5649
+ include Google::Apis::Core::Hashable
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+
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+ # Output only. The number of objects which were unable to be sampled due to
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+ # errors. The errors are populated in the partial_errors field.
5653
+ # Corresponds to the JSON property `failedSampleCount`
5654
+ # @return [Fixnum]
5655
+ attr_accessor :failed_sample_count
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+
5657
+ # Output only. The number of new conversations added during this sample
5658
+ # operation.
5659
+ # Corresponds to the JSON property `successfulSampleCount`
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+ # @return [Fixnum]
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+ attr_accessor :successful_sample_count
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+
5663
+ def initialize(**args)
5664
+ update!(**args)
5665
+ end
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+
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+ # Update properties of this object
5668
+ def update!(**args)
5669
+ @failed_sample_count = args[:failed_sample_count] if args.key?(:failed_sample_count)
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+ @successful_sample_count = args[:successful_sample_count] if args.key?(:successful_sample_count)
5671
+ end
5672
+ end
5673
+
5674
+ # The request to sample conversations to a dataset.
5675
+ class GoogleCloudContactcenterinsightsV1SampleConversationsRequest
5676
+ include Google::Apis::Core::Hashable
5677
+
5678
+ # Dataset resource represents a collection of conversations that may be bounded (
5679
+ # Static Dataset, e.g. golden dataset for training), or unbounded (Dynamic
5680
+ # Dataset, e.g. live traffic, or agent training traffic)
5681
+ # Corresponds to the JSON property `destinationDataset`
5682
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Dataset]
5683
+ attr_accessor :destination_dataset
5684
+
5685
+ # Required. The parent resource of the dataset.
5686
+ # Corresponds to the JSON property `parent`
5687
+ # @return [String]
5688
+ attr_accessor :parent
5689
+
5690
+ # Message for sampling conversations.
5691
+ # Corresponds to the JSON property `sampleRule`
5692
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SampleRule]
5693
+ attr_accessor :sample_rule
5694
+
5695
+ def initialize(**args)
5696
+ update!(**args)
5697
+ end
5698
+
5699
+ # Update properties of this object
5700
+ def update!(**args)
5701
+ @destination_dataset = args[:destination_dataset] if args.key?(:destination_dataset)
5702
+ @parent = args[:parent] if args.key?(:parent)
5703
+ @sample_rule = args[:sample_rule] if args.key?(:sample_rule)
5704
+ end
5705
+ end
5706
+
5707
+ # The response to an SampleConversations operation.
5708
+ class GoogleCloudContactcenterinsightsV1SampleConversationsResponse
5709
+ include Google::Apis::Core::Hashable
5710
+
5711
+ def initialize(**args)
5712
+ update!(**args)
5713
+ end
5714
+
5715
+ # Update properties of this object
5716
+ def update!(**args)
5717
+ end
5718
+ end
5719
+
5720
+ # Message for sampling conversations.
5721
+ class GoogleCloudContactcenterinsightsV1SampleRule
5722
+ include Google::Apis::Core::Hashable
5723
+
5724
+ # To specify the filter for the conversions that should apply this sample rule.
5725
+ # An empty filter means this sample rule applies to all conversations.
5726
+ # Corresponds to the JSON property `conversationFilter`
5727
+ # @return [String]
5728
+ attr_accessor :conversation_filter
5729
+
5730
+ # Optional. Group by dimension to sample the conversation. If no dimension is
5731
+ # provided, the sampling will be applied to the project level. Current supported
5732
+ # dimensions is 'quality_metadata.agent_info.agent_id'.
5733
+ # Corresponds to the JSON property `dimension`
5734
+ # @return [String]
5735
+ attr_accessor :dimension
5736
+
5737
+ # Percentage of conversations that we should sample based on the dimension
5738
+ # between [0, 100].
5739
+ # Corresponds to the JSON property `samplePercentage`
5740
+ # @return [Float]
5741
+ attr_accessor :sample_percentage
5742
+
5743
+ # Number of the conversations that we should sample based on the dimension.
5744
+ # Corresponds to the JSON property `sampleRow`
5745
+ # @return [Fixnum]
5746
+ attr_accessor :sample_row
5747
+
5748
+ def initialize(**args)
5749
+ update!(**args)
5750
+ end
5751
+
5752
+ # Update properties of this object
5753
+ def update!(**args)
5754
+ @conversation_filter = args[:conversation_filter] if args.key?(:conversation_filter)
5755
+ @dimension = args[:dimension] if args.key?(:dimension)
5756
+ @sample_percentage = args[:sample_percentage] if args.key?(:sample_percentage)
5757
+ @sample_row = args[:sample_row] if args.key?(:sample_row)
5758
+ end
5759
+ end
5760
+
5761
+ # The response from a ListAuthorizedViews request.
5762
+ class GoogleCloudContactcenterinsightsV1SearchAuthorizedViewsResponse
5763
+ include Google::Apis::Core::Hashable
5764
+
5765
+ # The AuthorizedViews under the parent.
5766
+ # Corresponds to the JSON property `authorizedViews`
5767
+ # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AuthorizedView>]
5768
+ attr_accessor :authorized_views
5769
+
5770
+ # A token, which can be sent as `page_token` to retrieve the next page. If this
5771
+ # field is omitted, there are no subsequent pages.
5772
+ # Corresponds to the JSON property `nextPageToken`
5773
+ # @return [String]
5774
+ attr_accessor :next_page_token
5775
+
5776
+ def initialize(**args)
5777
+ update!(**args)
5778
+ end
5779
+
5780
+ # Update properties of this object
5781
+ def update!(**args)
5782
+ @authorized_views = args[:authorized_views] if args.key?(:authorized_views)
5783
+ @next_page_token = args[:next_page_token] if args.key?(:next_page_token)
5784
+ end
5785
+ end
5786
+
5374
5787
  # The data for a sentiment annotation.
5375
5788
  class GoogleCloudContactcenterinsightsV1SentimentData
5376
5789
  include Google::Apis::Core::Hashable
@@ -7440,6 +7853,64 @@ module Google
7440
7853
  end
7441
7854
  end
7442
7855
 
7856
+ # Dataset resource represents a collection of conversations that may be bounded (
7857
+ # Static Dataset, e.g. golden dataset for training), or unbounded (Dynamic
7858
+ # Dataset, e.g. live traffic, or agent training traffic)
7859
+ class GoogleCloudContactcenterinsightsV1alpha1Dataset
7860
+ include Google::Apis::Core::Hashable
7861
+
7862
+ # Output only. Dataset create time.
7863
+ # Corresponds to the JSON property `createTime`
7864
+ # @return [String]
7865
+ attr_accessor :create_time
7866
+
7867
+ # Dataset description.
7868
+ # Corresponds to the JSON property `description`
7869
+ # @return [String]
7870
+ attr_accessor :description
7871
+
7872
+ # Display name for the dataaset
7873
+ # Corresponds to the JSON property `displayName`
7874
+ # @return [String]
7875
+ attr_accessor :display_name
7876
+
7877
+ # Immutable. Identifier. Resource name of the dataset. Format: projects/`project`
7878
+ # /locations/`location`/datasets/`dataset`
7879
+ # Corresponds to the JSON property `name`
7880
+ # @return [String]
7881
+ attr_accessor :name
7882
+
7883
+ # Optional. Option TTL for the dataset.
7884
+ # Corresponds to the JSON property `ttl`
7885
+ # @return [String]
7886
+ attr_accessor :ttl
7887
+
7888
+ # Dataset usage type.
7889
+ # Corresponds to the JSON property `type`
7890
+ # @return [String]
7891
+ attr_accessor :type
7892
+
7893
+ # Output only. Dataset update time.
7894
+ # Corresponds to the JSON property `updateTime`
7895
+ # @return [String]
7896
+ attr_accessor :update_time
7897
+
7898
+ def initialize(**args)
7899
+ update!(**args)
7900
+ end
7901
+
7902
+ # Update properties of this object
7903
+ def update!(**args)
7904
+ @create_time = args[:create_time] if args.key?(:create_time)
7905
+ @description = args[:description] if args.key?(:description)
7906
+ @display_name = args[:display_name] if args.key?(:display_name)
7907
+ @name = args[:name] if args.key?(:name)
7908
+ @ttl = args[:ttl] if args.key?(:ttl)
7909
+ @type = args[:type] if args.key?(:type)
7910
+ @update_time = args[:update_time] if args.key?(:update_time)
7911
+ end
7912
+ end
7913
+
7443
7914
  # Metadata for deleting an issue model.
7444
7915
  class GoogleCloudContactcenterinsightsV1alpha1DeleteIssueModelMetadata
7445
7916
  include Google::Apis::Core::Hashable
@@ -8213,6 +8684,7 @@ module Google
8213
8684
  # Represents a conversation, resource, and label provided by the user. Can take
8214
8685
  # the form of a string label or a QaAnswer label. QaAnswer labels are used for
8215
8686
  # Quality AI example conversations. String labels are used for Topic Modeling.
8687
+ # AgentAssistSummary labels are used for Agent Assist Summarization.
8216
8688
  class GoogleCloudContactcenterinsightsV1alpha1FeedbackLabel
8217
8689
  include Google::Apis::Core::Hashable
8218
8690
 
@@ -8226,9 +8698,11 @@ module Google
8226
8698
  # @return [String]
8227
8699
  attr_accessor :label
8228
8700
 
8229
- # Resource name of the resource to be labeled. Supported resources: -
8230
- # qaScorecards/`scorecard`/revisions/`revision`/qaQuestions/`question` -
8231
- # issueModels/`issue_model`
8701
+ # Name of the resource to be labeled. Supported resources are: * `projects/`
8702
+ # project`/locations/`location`/qaScorecards/`scorecard`/revisions/`revision`/
8703
+ # qaQuestions/`question`` * `projects/`project`/locations/`location`/issueModels/
8704
+ # `issue_model`` * `projects/`project`/locations/`location`/generators/`
8705
+ # generator_id``
8232
8706
  # Corresponds to the JSON property `labeledResource`
8233
8707
  # @return [String]
8234
8708
  attr_accessor :labeled_resource
@@ -9929,6 +10403,164 @@ module Google
9929
10403
  end
9930
10404
  end
9931
10405
 
10406
+ # The metadata for an SampleConversations operation.
10407
+ class GoogleCloudContactcenterinsightsV1alpha1SampleConversationsMetadata
10408
+ include Google::Apis::Core::Hashable
10409
+
10410
+ # Output only. The time the operation was created.
10411
+ # Corresponds to the JSON property `createTime`
10412
+ # @return [String]
10413
+ attr_accessor :create_time
10414
+
10415
+ # Output only. The time the operation finished running.
10416
+ # Corresponds to the JSON property `endTime`
10417
+ # @return [String]
10418
+ attr_accessor :end_time
10419
+
10420
+ # Output only. Partial errors during sample conversations operation that might
10421
+ # cause the operation output to be incomplete.
10422
+ # Corresponds to the JSON property `partialErrors`
10423
+ # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
10424
+ attr_accessor :partial_errors
10425
+
10426
+ # The request to sample conversations to a dataset.
10427
+ # Corresponds to the JSON property `request`
10428
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SampleConversationsRequest]
10429
+ attr_accessor :request
10430
+
10431
+ # Statistics for SampleConversations operation.
10432
+ # Corresponds to the JSON property `sampleConversationsStats`
10433
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SampleConversationsMetadataSampleConversationsStats]
10434
+ attr_accessor :sample_conversations_stats
10435
+
10436
+ def initialize(**args)
10437
+ update!(**args)
10438
+ end
10439
+
10440
+ # Update properties of this object
10441
+ def update!(**args)
10442
+ @create_time = args[:create_time] if args.key?(:create_time)
10443
+ @end_time = args[:end_time] if args.key?(:end_time)
10444
+ @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
10445
+ @request = args[:request] if args.key?(:request)
10446
+ @sample_conversations_stats = args[:sample_conversations_stats] if args.key?(:sample_conversations_stats)
10447
+ end
10448
+ end
10449
+
10450
+ # Statistics for SampleConversations operation.
10451
+ class GoogleCloudContactcenterinsightsV1alpha1SampleConversationsMetadataSampleConversationsStats
10452
+ include Google::Apis::Core::Hashable
10453
+
10454
+ # Output only. The number of objects which were unable to be sampled due to
10455
+ # errors. The errors are populated in the partial_errors field.
10456
+ # Corresponds to the JSON property `failedSampleCount`
10457
+ # @return [Fixnum]
10458
+ attr_accessor :failed_sample_count
10459
+
10460
+ # Output only. The number of new conversations added during this sample
10461
+ # operation.
10462
+ # Corresponds to the JSON property `successfulSampleCount`
10463
+ # @return [Fixnum]
10464
+ attr_accessor :successful_sample_count
10465
+
10466
+ def initialize(**args)
10467
+ update!(**args)
10468
+ end
10469
+
10470
+ # Update properties of this object
10471
+ def update!(**args)
10472
+ @failed_sample_count = args[:failed_sample_count] if args.key?(:failed_sample_count)
10473
+ @successful_sample_count = args[:successful_sample_count] if args.key?(:successful_sample_count)
10474
+ end
10475
+ end
10476
+
10477
+ # The request to sample conversations to a dataset.
10478
+ class GoogleCloudContactcenterinsightsV1alpha1SampleConversationsRequest
10479
+ include Google::Apis::Core::Hashable
10480
+
10481
+ # Dataset resource represents a collection of conversations that may be bounded (
10482
+ # Static Dataset, e.g. golden dataset for training), or unbounded (Dynamic
10483
+ # Dataset, e.g. live traffic, or agent training traffic)
10484
+ # Corresponds to the JSON property `destinationDataset`
10485
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1Dataset]
10486
+ attr_accessor :destination_dataset
10487
+
10488
+ # Required. The parent resource of the dataset.
10489
+ # Corresponds to the JSON property `parent`
10490
+ # @return [String]
10491
+ attr_accessor :parent
10492
+
10493
+ # Message for sampling conversations.
10494
+ # Corresponds to the JSON property `sampleRule`
10495
+ # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SampleRule]
10496
+ attr_accessor :sample_rule
10497
+
10498
+ def initialize(**args)
10499
+ update!(**args)
10500
+ end
10501
+
10502
+ # Update properties of this object
10503
+ def update!(**args)
10504
+ @destination_dataset = args[:destination_dataset] if args.key?(:destination_dataset)
10505
+ @parent = args[:parent] if args.key?(:parent)
10506
+ @sample_rule = args[:sample_rule] if args.key?(:sample_rule)
10507
+ end
10508
+ end
10509
+
10510
+ # The response to an SampleConversations operation.
10511
+ class GoogleCloudContactcenterinsightsV1alpha1SampleConversationsResponse
10512
+ include Google::Apis::Core::Hashable
10513
+
10514
+ def initialize(**args)
10515
+ update!(**args)
10516
+ end
10517
+
10518
+ # Update properties of this object
10519
+ def update!(**args)
10520
+ end
10521
+ end
10522
+
10523
+ # Message for sampling conversations.
10524
+ class GoogleCloudContactcenterinsightsV1alpha1SampleRule
10525
+ include Google::Apis::Core::Hashable
10526
+
10527
+ # To specify the filter for the conversions that should apply this sample rule.
10528
+ # An empty filter means this sample rule applies to all conversations.
10529
+ # Corresponds to the JSON property `conversationFilter`
10530
+ # @return [String]
10531
+ attr_accessor :conversation_filter
10532
+
10533
+ # Optional. Group by dimension to sample the conversation. If no dimension is
10534
+ # provided, the sampling will be applied to the project level. Current supported
10535
+ # dimensions is 'quality_metadata.agent_info.agent_id'.
10536
+ # Corresponds to the JSON property `dimension`
10537
+ # @return [String]
10538
+ attr_accessor :dimension
10539
+
10540
+ # Percentage of conversations that we should sample based on the dimension
10541
+ # between [0, 100].
10542
+ # Corresponds to the JSON property `samplePercentage`
10543
+ # @return [Float]
10544
+ attr_accessor :sample_percentage
10545
+
10546
+ # Number of the conversations that we should sample based on the dimension.
10547
+ # Corresponds to the JSON property `sampleRow`
10548
+ # @return [Fixnum]
10549
+ attr_accessor :sample_row
10550
+
10551
+ def initialize(**args)
10552
+ update!(**args)
10553
+ end
10554
+
10555
+ # Update properties of this object
10556
+ def update!(**args)
10557
+ @conversation_filter = args[:conversation_filter] if args.key?(:conversation_filter)
10558
+ @dimension = args[:dimension] if args.key?(:dimension)
10559
+ @sample_percentage = args[:sample_percentage] if args.key?(:sample_percentage)
10560
+ @sample_row = args[:sample_row] if args.key?(:sample_row)
10561
+ end
10562
+ end
10563
+
9932
10564
  # The data for a sentiment annotation.
9933
10565
  class GoogleCloudContactcenterinsightsV1alpha1SentimentData
9934
10566
  include Google::Apis::Core::Hashable