google-apis-contactcenterinsights_v1 0.52.0 → 0.54.0

data/lib/google/apis/contactcenterinsights_v1/service.rb

@@ -51,9 +51,10 @@ module Google
           @batch_path = 'batch'
         end
         
-        # Gets location-level encryption key specification.
-        # @param [String] name
-        #   Required. The name of the encryption spec resource to get.
+        # Download feedback labels in bulk.
+        # @param [String] parent
+        #   Required. The parent resource for new feedback labels.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequest] google_cloud_contactcenterinsights_v1_bulk_download_feedback_labels_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -63,27 +64,62 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_encryption_spec(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec
-          command.params['name'] = name unless name.nil?
+        def bulk_project_location_download_feedback_labels(parent, google_cloud_contactcenterinsights_v1_bulk_download_feedback_labels_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}:bulkDownloadFeedbackLabels', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDownloadFeedbackLabelsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_bulk_download_feedback_labels_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets project-level settings.
+        # Upload feedback labels in bulk.
+        # @param [String] parent
+        #   Required. The parent resource for new feedback labels.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequest] google_cloud_contactcenterinsights_v1_bulk_upload_feedback_labels_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def bulk_project_location_upload_feedback_labels(parent, google_cloud_contactcenterinsights_v1_bulk_upload_feedback_labels_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}:bulkUploadFeedbackLabels', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkUploadFeedbackLabelsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_bulk_upload_feedback_labels_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets location-level encryption key specification.
         # @param [String] name
-        #   Required. The name of the settings resource to get.
+        #   Required. The name of the encryption spec resource to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -93,31 +129,27 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_settings(name, fields: nil, quota_user: nil, options: nil, &block)
+        def get_project_location_encryption_spec(name, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1EncryptionSpec
           command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Updates project-level settings.
+        # Gets project-level settings.
         # @param [String] name
-        #   Immutable. The resource name of the settings resource. Format: projects/`
-        #   project`/locations/`location`/settings
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings] google_cloud_contactcenterinsights_v1_settings_object
-        # @param [String] update_mask
-        #   Required. The list of fields to be updated.
+        #   Required. The name of the settings resource to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -135,23 +167,34 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def update_project_location_settings(name, google_cloud_contactcenterinsights_v1_settings_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_settings_object
+        def get_project_location_settings(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings
           command.params['name'] = name unless name.nil?
-          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Analyzes multiple conversations in a single request.
+        # List all feedback labels by project number.
         # @param [String] parent
-        #   Required. The parent resource to create analyses in.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+        #   Required. The parent resource of all feedback labels per project.
+        # @param [String] filter
+        #   Optional. A filter to reduce results to a specific subset in the entire
+        #   project. Supports disjunctions (OR) and conjunctions (AND). Supported fields: *
+        #   `issue_model_id` * `qa_question_id` * `min_create_time` * `max_create_time` *
+        #   `min_update_time` * `max_update_time` * `feedback_label_type`: QUALITY_AI,
+        #   TOPIC_MODELING
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of feedback labels to return in the response. A
+        #   valid page size ranges from 0 to 100,000 inclusive. If the page size is zero
+        #   or unspecified, a default page size of 100 will be chosen. Note that a call
+        #   might return fewer results than the requested page size.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListAllFeedbackLabelsResponse`. This
+        #   value indicates that this is a continuation of a prior `ListAllFeedbackLabels`
+        #   call and that the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -161,31 +204,31 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAllFeedbackLabelsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAllFeedbackLabelsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def bulk_project_location_conversation_analyze(parent, google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkAnalyze', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def list_project_location_all_feedback_labels(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}:listAllFeedbackLabels', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAllFeedbackLabelsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAllFeedbackLabelsResponse
           command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes multiple conversations in a single request.
-        # @param [String] parent
-        #   Required. The parent resource to delete conversations from. Format: projects/`
-        #   project`/locations/`location`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
+        # Query metrics.
+        # @param [String] location
+        #   Required. The location of the data. "projects/`project`/locations/`location`"
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsRequest] google_cloud_contactcenterinsights_v1_query_metrics_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -203,24 +246,25 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def bulk_project_location_conversation_delete(parent, google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkDelete', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
+        def query_project_location_metrics(location, google_cloud_contactcenterinsights_v1_query_metrics_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+location}:queryMetrics', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_query_metrics_request_object
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['parent'] = parent unless parent.nil?
+          command.params['location'] = location unless location.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets conversation statistics.
-        # @param [String] location
-        #   Required. The location of the conversations.
-        # @param [String] filter
-        #   A filter to reduce results to a specific subset. This field is useful for
-        #   getting statistics about conversations with specific properties.
+        # Updates project-level settings.
+        # @param [String] name
+        #   Immutable. The resource name of the settings resource. Format: projects/`
+        #   project`/locations/`location`/settings
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings] google_cloud_contactcenterinsights_v1_settings_object
+        # @param [String] update_mask
+        #   Required. The list of fields to be updated.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -230,35 +274,33 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def calculate_project_location_conversation_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+location}/conversations:calculateStats', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse
-          command.params['location'] = location unless location.nil?
-          command.query['filter'] = filter unless filter.nil?
+        def update_project_location_settings(name, google_cloud_contactcenterinsights_v1_settings_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_settings_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Settings
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Creates a conversation. Note that this method does not support audio
-        # transcription or redaction. Use `conversations.upload` instead.
+        # Creates a analysis rule.
         # @param [String] parent
-        #   Required. The parent resource of the conversation.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
-        # @param [String] conversation_id
-        #   A unique ID for the new conversation. This ID will become the final component
-        #   of the conversation's resource name. If no ID is specified, a server-generated
-        #   ID will be used. This value should be 4-64 characters and must match the
-        #   regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-z-`
+        #   Required. The parent resource of the analysis rule. Required. The location to
+        #   create a analysis rule for. Format: `projects//locations/` or `projects//
+        #   locations/`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule] google_cloud_contactcenterinsights_v1_analysis_rule_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -268,33 +310,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_conversation_object = nil, conversation_id: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+        def create_project_location_analysis_rule(parent, google_cloud_contactcenterinsights_v1_analysis_rule_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/analysisRules', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_analysis_rule_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule
           command.params['parent'] = parent unless parent.nil?
-          command.query['conversationId'] = conversation_id unless conversation_id.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes a conversation.
+        # Deletes a analysis rule.
         # @param [String] name
-        #   Required. The name of the conversation to delete.
-        # @param [Boolean] force
-        #   If set to true, all of this conversation's analyses will also be deleted.
-        #   Otherwise, the request will only succeed if the conversation has no analyses.
+        #   Required. The name of the analysis rule to delete.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -312,22 +350,19 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_conversation(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
+        def delete_project_location_analysis_rule(name, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:delete, 'v1/{+name}', options)
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
           command.params['name'] = name unless name.nil?
-          command.query['force'] = force unless force.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets a conversation.
+        # Get a analysis rule.
         # @param [String] name
-        #   Required. The name of the conversation to get.
-        # @param [String] view
-        #   The level of details of the conversation. Default is `FULL`.
+        #   Required. The name of the AnalysisRule to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -337,29 +372,36 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_conversation(name, view: nil, fields: nil, quota_user: nil, options: nil, &block)
+        def get_project_location_analysis_rule(name, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule
           command.params['name'] = name unless name.nil?
-          command.query['view'] = view unless view.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Imports conversations and processes them according to the user's configuration.
+        # Lists analysis rules.
         # @param [String] parent
-        #   Required. The parent resource for new conversations.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest] google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
+        #   Required. The parent resource of the analysis rules.
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of analysis rule to return in the response. If
+        #   this value is zero, the service will select a default size. A call may return
+        #   fewer objects than requested. A non-empty `next_page_token` in the response
+        #   indicates that more data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListAnalysisRulesResponse`;
+        #   indicates that this is a continuation of a prior `ListAnalysisRules` call and
+        #   the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -369,51 +411,34 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysisRulesResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysisRulesResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def ingest_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_ingest_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:ingest', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def list_project_location_analysis_rules(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/analysisRules', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysisRulesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysisRulesResponse
           command.params['parent'] = parent unless parent.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists conversations.
-        # @param [String] parent
-        #   Required. The parent resource of the conversation.
-        # @param [String] filter
-        #   A filter to reduce results to a specific subset. Useful for querying
-        #   conversations with specific properties.
-        # @param [String] order_by
-        #   Optional. The attribute by which to order conversations in the response. If
-        #   empty, conversations will be ordered by descending creation time. Supported
-        #   values are one of the following: * create_time * customer_satisfaction_rating *
-        #   duration * latest_analysis * start_time * turn_count The default sort order
-        #   is ascending. To specify order, append `asc` or `desc` (`create_time desc`).
-        #   For more details, see [Google AIPs Ordering](https://google.aip.dev/132#
-        #   ordering).
-        # @param [Fixnum] page_size
-        #   The maximum number of conversations to return in the response. A valid page
-        #   size ranges from 0 to 100,000 inclusive. If the page size is zero or
-        #   unspecified, a default page size of 100 will be chosen. Note that a call might
-        #   return fewer results than the requested page size.
-        # @param [String] page_token
-        #   The value returned by the last `ListConversationsResponse`. This value
-        #   indicates that this is a continuation of a prior `ListConversations` call and
-        #   that the system should return the next page of data.
-        # @param [String] view
-        #   The level of details of the conversation. Default is `BASIC`.
+        # Updates a analysis rule.
+        # @param [String] name
+        #   Identifier. The resource name of the analysis rule. Format: projects/`project`/
+        #   locations/`location`/analysisRules/`analysis_rule`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule] google_cloud_contactcenterinsights_v1_analysis_rule_object
+        # @param [String] update_mask
+        #   Optional. The list of fields to be updated. If the update_mask is not provided,
+        #   the update will be applied to all fields.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -423,40 +448,33 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_conversations(parent, filter: nil, order_by: nil, page_size: nil, page_token: nil, view: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/conversations', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse
-          command.params['parent'] = parent unless parent.nil?
-          command.query['filter'] = filter unless filter.nil?
-          command.query['orderBy'] = order_by unless order_by.nil?
-          command.query['pageSize'] = page_size unless page_size.nil?
-          command.query['pageToken'] = page_token unless page_token.nil?
-          command.query['view'] = view unless view.nil?
+        def patch_project_location_analysis_rule(name, google_cloud_contactcenterinsights_v1_analysis_rule_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_analysis_rule_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisRule
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Updates a conversation.
-        # @param [String] name
-        #   Immutable. The resource name of the conversation. Format: projects/`project`/
-        #   locations/`location`/conversations/`conversation`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
-        # @param [String] update_mask
-        #   The list of fields to be updated. All possible fields can be updated by
-        #   passing `*`, or a subset of the following updateable fields can be provided: *
-        #   `agent_id` * `language_code` * `labels` * `metadata` * `quality_metadata` * `
-        #   call_metadata` * `start_time` * `expire_time` or `ttl` * `data_source.
-        #   gcs_source.audio_uri` or `data_source.dialogflow_source.audio_uri`
+        # Gets conversation statistics.
+        # @param [String] location
+        #   Required. The location of the conversations.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. This field is useful for
+        #   getting statistics about conversations with specific properties.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -466,32 +484,270 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def patch_project_location_conversation(name, google_cloud_contactcenterinsights_v1_conversation_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
-          command.params['name'] = name unless name.nil?
-          command.query['updateMask'] = update_mask unless update_mask.nil?
-          command.query['fields'] = fields unless fields.nil?
-          command.query['quotaUser'] = quota_user unless quota_user.nil?
+        def calculate_project_location_authorized_view_set_authorized_view_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+location}:calculateStats', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse
+          command.params['location'] = location unless location.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Create a long-running conversation upload operation. This method differs from `
-        # CreateConversation` by allowing audio transcription and optional DLP redaction.
+        # Query metrics.
+        # @param [String] location
+        #   Required. The location of the data. "projects/`project`/locations/`location`"
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsRequest] google_cloud_contactcenterinsights_v1_query_metrics_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def query_project_location_authorized_view_set_authorized_view_metrics(location, google_cloud_contactcenterinsights_v1_query_metrics_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+location}:queryMetrics', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_query_metrics_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['location'] = location unless location.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Analyzes multiple conversations in a single request.
+        # @param [String] parent
+        #   Required. The parent resource to create analyses in.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def bulk_project_location_conversation_analyze(parent, google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkAnalyze', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_bulk_analyze_conversations_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes multiple conversations in a single request.
+        # @param [String] parent
+        #   Required. The parent resource to delete conversations from. Format: projects/`
+        #   project`/locations/`location`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest] google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def bulk_project_location_conversation_delete(parent, google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:bulkDelete', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_bulk_delete_conversations_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets conversation statistics.
+        # @param [String] location
+        #   Required. The location of the conversations.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. This field is useful for
+        #   getting statistics about conversations with specific properties.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def calculate_project_location_conversation_stats(location, filter: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+location}/conversations:calculateStats', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateStatsResponse
+          command.params['location'] = location unless location.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Creates a conversation. Note that this method does not support audio
+        # transcription or redaction. Use `conversations.upload` instead.
         # @param [String] parent
         #   Required. The parent resource of the conversation.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest] google_cloud_contactcenterinsights_v1_upload_conversation_request_object
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
+        # @param [String] conversation_id
+        #   A unique ID for the new conversation. This ID will become the final component
+        #   of the conversation's resource name. If no ID is specified, a server-generated
+        #   ID will be used. This value should be 4-64 characters and must match the
+        #   regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-z-`
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_conversation_object = nil, conversation_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['conversationId'] = conversation_id unless conversation_id.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes a conversation.
+        # @param [String] name
+        #   Required. The name of the conversation to delete.
+        # @param [Boolean] force
+        #   If set to true, all of this conversation's analyses will also be deleted.
+        #   Otherwise, the request will only succeed if the conversation has no analyses.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_conversation(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['force'] = force unless force.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets a conversation.
+        # @param [String] name
+        #   Required. The name of the conversation to get.
+        # @param [String] view
+        #   The level of details of the conversation. Default is `FULL`.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_conversation(name, view: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.params['name'] = name unless name.nil?
+          command.query['view'] = view unless view.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Imports conversations and processes them according to the user's configuration.
+        # @param [String] parent
+        #   Required. The parent resource for new conversations.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest] google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -509,10 +765,10 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def upload_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_upload_conversation_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/conversations:upload', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_upload_conversation_request_object
+        def ingest_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_ingest_conversations_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:ingest', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IngestConversationsRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_ingest_conversations_request_object
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
           command.params['parent'] = parent unless parent.nil?
@@ -521,11 +777,919 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Creates an analysis. The long running operation is done when the analysis has
-        # completed.
+        # Lists conversations.
+        # @param [String] parent
+        #   Required. The parent resource of the conversation.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. Useful for querying
+        #   conversations with specific properties.
+        # @param [String] order_by
+        #   Optional. The attribute by which to order conversations in the response. If
+        #   empty, conversations will be ordered by descending creation time. Supported
+        #   values are one of the following: * create_time * customer_satisfaction_rating *
+        #   duration * latest_analysis * start_time * turn_count The default sort order
+        #   is ascending. To specify order, append `asc` or `desc` (`create_time desc`).
+        #   For more details, see [Google AIPs Ordering](https://google.aip.dev/132#
+        #   ordering).
+        # @param [Fixnum] page_size
+        #   The maximum number of conversations to return in the response. A valid page
+        #   size ranges from 0 to 100,000 inclusive. If the page size is zero or
+        #   unspecified, a default page size of 100 will be chosen. Note that a call might
+        #   return fewer results than the requested page size.
+        # @param [String] page_token
+        #   The value returned by the last `ListConversationsResponse`. This value
+        #   indicates that this is a continuation of a prior `ListConversations` call and
+        #   that the system should return the next page of data.
+        # @param [String] view
+        #   The level of details of the conversation. Default is `BASIC`.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_conversations(parent, filter: nil, order_by: nil, page_size: nil, page_token: nil, view: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/conversations', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListConversationsResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['orderBy'] = order_by unless order_by.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['view'] = view unless view.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Updates a conversation.
+        # @param [String] name
+        #   Immutable. The resource name of the conversation. Format: projects/`project`/
+        #   locations/`location`/conversations/`conversation`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] google_cloud_contactcenterinsights_v1_conversation_object
+        # @param [String] update_mask
+        #   The list of fields to be updated. All possible fields can be updated by
+        #   passing `*`, or a subset of the following updateable fields can be provided: *
+        #   `agent_id` * `language_code` * `labels` * `metadata` * `quality_metadata` * `
+        #   call_metadata` * `start_time` * `expire_time` or `ttl` * `data_source.
+        #   gcs_source.audio_uri` or `data_source.dialogflow_source.audio_uri`
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_conversation(name, google_cloud_contactcenterinsights_v1_conversation_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_conversation_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Create a long-running conversation upload operation. This method differs from `
+        # CreateConversation` by allowing audio transcription and optional DLP redaction.
+        # @param [String] parent
+        #   Required. The parent resource of the conversation.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest] google_cloud_contactcenterinsights_v1_upload_conversation_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def upload_project_location_conversation(parent, google_cloud_contactcenterinsights_v1_upload_conversation_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/conversations:upload', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UploadConversationRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_upload_conversation_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Creates an analysis. The long running operation is done when the analysis has
+        # completed.
+        # @param [String] parent
+        #   Required. The parent resource of the analysis.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] google_cloud_contactcenterinsights_v1_analysis_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_conversation_analysis(parent, google_cloud_contactcenterinsights_v1_analysis_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/analyses', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_analysis_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes an analysis.
+        # @param [String] name
+        #   Required. The name of the analysis to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets an analysis.
+        # @param [String] name
+        #   Required. The name of the analysis to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists analyses.
+        # @param [String] parent
+        #   Required. The parent resource of the analyses.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. Useful for querying
+        #   conversations with specific properties.
+        # @param [Fixnum] page_size
+        #   The maximum number of analyses to return in the response. If this value is
+        #   zero, the service will select a default size. A call might return fewer
+        #   objects than requested. A non-empty `next_page_token` in the response
+        #   indicates that more data is available.
+        # @param [String] page_token
+        #   The value returned by the last `ListAnalysesResponse`; indicates that this is
+        #   a continuation of a prior `ListAnalyses` call and the system should return the
+        #   next page of data.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_conversation_analyses(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/analyses', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Create feedback label.
+        # @param [String] parent
+        #   Required. The parent resource of the feedback label.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] google_cloud_contactcenterinsights_v1_feedback_label_object
+        # @param [String] feedback_label_id
+        #   Optional. The ID of the feedback label to create. If one is not specified it
+        #   will be generated by the server.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_conversation_feedback_label(parent, google_cloud_contactcenterinsights_v1_feedback_label_object = nil, feedback_label_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/feedbackLabels', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_feedback_label_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+          command.params['parent'] = parent unless parent.nil?
+          command.query['feedbackLabelId'] = feedback_label_id unless feedback_label_id.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Delete feedback label.
+        # @param [String] name
+        #   Required. The name of the feedback label to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_conversation_feedback_label(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Get feedback label.
+        # @param [String] name
+        #   Required. The name of the feedback label to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_conversation_feedback_label(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # List feedback labels.
+        # @param [String] parent
+        #   Required. The parent resource of the feedback labels.
+        # @param [String] filter
+        #   Optional. A filter to reduce results to a specific subset. Supports
+        #   disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation
+        #   ID. To sort by all feedback labels in a project see ListAllFeedbackLabels.
+        #   Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `
+        #   min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` *
+        #   `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of feedback labels to return in the response. A
+        #   valid page size ranges from 0 to 100,000 inclusive. If the page size is zero
+        #   or unspecified, a default page size of 100 will be chosen. Note that a call
+        #   might return fewer results than the requested page size.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListFeedbackLabelsResponse`. This
+        #   value indicates that this is a continuation of a prior `ListFeedbackLabels`
+        #   call and that the system should return the next page of data.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_conversation_feedback_labels(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/feedbackLabels', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Update feedback label.
+        # @param [String] name
+        #   Immutable. Resource name of the FeedbackLabel. Format: projects/`project`/
+        #   locations/`location`/conversations/`conversation`/feedbackLabels/`
+        #   feedback_label`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] google_cloud_contactcenterinsights_v1_feedback_label_object
+        # @param [String] update_mask
+        #   Required. The list of fields to be updated.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_conversation_feedback_label(name, google_cloud_contactcenterinsights_v1_feedback_label_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_feedback_label_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Initializes a location-level encryption key specification. An error will
+        # result if the location has resources already created before the initialization.
+        # After the encryption specification is initialized at a location, it is
+        # immutable and all newly created resources under the location will be encrypted
+        # with the existing specification.
+        # @param [String] name
+        #   Immutable. The resource name of the encryption key specification resource.
+        #   Format: projects/`project`/locations/`location`/encryptionSpec
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1InitializeEncryptionSpecRequest] google_cloud_contactcenterinsights_v1_initialize_encryption_spec_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def initialize_project_location_encryption_spec(name, google_cloud_contactcenterinsights_v1_initialize_encryption_spec_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:initialize', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1InitializeEncryptionSpecRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_initialize_encryption_spec_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Export insights data to a destination defined in the request body.
+        # @param [String] parent
+        #   Required. The parent resource to export data from.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest] google_cloud_contactcenterinsights_v1_export_insights_data_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def export_project_location_insightsdatum(parent, google_cloud_contactcenterinsights_v1_export_insights_data_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/insightsdata:export', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_export_insights_data_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets an issue model's statistics.
+        # @param [String] issue_model
+        #   Required. The resource name of the issue model to query against.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def calculate_project_location_issue_model_issue_model_stats(issue_model, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+issueModel}:calculateIssueModelStats', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse
+          command.params['issueModel'] = issue_model unless issue_model.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Creates an issue model.
+        # @param [String] parent
+        #   Required. The parent resource of the issue model.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] google_cloud_contactcenterinsights_v1_issue_model_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def create_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_issue_model_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/issueModels', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_issue_model_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes an issue model.
+        # @param [String] name
+        #   Required. The name of the issue model to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deploys an issue model. Returns an error if a model is already deployed. An
+        # issue model can only be used in analysis after it has been deployed.
+        # @param [String] name
+        #   Required. The issue model to deploy.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployIssueModelRequest] google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def deploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:deploy', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployIssueModelRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Exports an issue model to the provided destination.
+        # @param [String] name
+        #   Required. The issue model to export.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportIssueModelRequest] google_cloud_contactcenterinsights_v1_export_issue_model_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def export_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_export_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:export', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportIssueModelRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_export_issue_model_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets an issue model.
+        # @param [String] name
+        #   Required. The name of the issue model to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Imports an issue model from a Cloud Storage bucket.
+        # @param [String] parent
+        #   Required. The parent resource of the issue model.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ImportIssueModelRequest] google_cloud_contactcenterinsights_v1_import_issue_model_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def import_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_import_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/issueModels:import', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ImportIssueModelRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_import_issue_model_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists issue models.
+        # @param [String] parent
+        #   Required. The parent resource of the issue model.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def list_project_location_issue_models(parent, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/issueModels', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Updates an issue model.
+        # @param [String] name
+        #   Immutable. The resource name of the issue model. Format: projects/`project`/
+        #   locations/`location`/issueModels/`issue_model`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] google_cloud_contactcenterinsights_v1_issue_model_object
+        # @param [String] update_mask
+        #   The list of fields to be updated.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def patch_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_issue_model_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_issue_model_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel
+          command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Undeploys an issue model. An issue model can not be used in analysis after it
+        # has been undeployed.
+        # @param [String] name
+        #   Required. The issue model to undeploy.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest] google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def undeploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:undeploy', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Deletes an issue.
+        # @param [String] name
+        #   Required. The name of the issue to delete.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def delete_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Gets an issue.
+        # @param [String] name
+        #   Required. The name of the issue to get.
+        # @param [String] fields
+        #   Selector specifying which fields to include in a partial response.
+        # @param [String] quota_user
+        #   Available to use for quota purposes for server-side applications. Can be any
+        #   arbitrary string assigned to a user, but should not exceed 40 characters.
+        # @param [Google::Apis::RequestOptions] options
+        #   Request-specific options
+        #
+        # @yield [result, err] Result & error if block supplied
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue] parsed result object
+        # @yieldparam err [StandardError] error object if request failed
+        #
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue]
+        #
+        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
+        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
+        # @raise [Google::Apis::AuthorizationError] Authorization is required
+        def get_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue
+          command.params['name'] = name unless name.nil?
+          command.query['fields'] = fields unless fields.nil?
+          command.query['quotaUser'] = quota_user unless quota_user.nil?
+          execute_or_queue_command(command, &block)
+        end
+        
+        # Lists issues.
         # @param [String] parent
-        #   Required. The parent resource of the analysis.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] google_cloud_contactcenterinsights_v1_analysis_object
+        #   Required. The parent resource of the issue.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -535,29 +1699,31 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_conversation_analysis(parent, google_cloud_contactcenterinsights_v1_analysis_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/analyses', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_analysis_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def list_project_location_issue_model_issues(parent, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/issues', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse
           command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes an analysis.
+        # Updates an issue.
         # @param [String] name
-        #   Required. The name of the analysis to delete.
+        #   Immutable. The resource name of the issue. Format: projects/`project`/
+        #   locations/`location`/issueModels/`issue_model`/issues/`issue`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue] google_cloud_contactcenterinsights_v1_issue_object
+        # @param [String] update_mask
+        #   The list of fields to be updated.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -567,27 +1733,37 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:delete, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+        def patch_project_location_issue_model_issue(name, google_cloud_contactcenterinsights_v1_issue_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_issue_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue
           command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets an analysis.
+        # Starts asynchronous cancellation on a long-running operation. The server makes
+        # a best effort to cancel the operation, but success is not guaranteed. If the
+        # server doesn't support this method, it returns `google.rpc.Code.UNIMPLEMENTED`.
+        # Clients can use Operations.GetOperation or other methods to check whether the
+        # cancellation succeeded or whether the operation completed despite cancellation.
+        # On successful cancellation, the operation is not deleted; instead, it becomes
+        # an operation with an Operation.error value with a google.rpc.Status.code of `1`
+        # , corresponding to `Code.CANCELLED`.
         # @param [String] name
-        #   Required. The name of the analysis to get.
+        #   The name of the operation resource to be cancelled.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -597,39 +1773,28 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_conversation_analysis(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Analysis
+        def cancel_project_location_operation(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:cancel', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
           command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists analyses.
-        # @param [String] parent
-        #   Required. The parent resource of the analyses.
-        # @param [String] filter
-        #   A filter to reduce results to a specific subset. Useful for querying
-        #   conversations with specific properties.
-        # @param [Fixnum] page_size
-        #   The maximum number of analyses to return in the response. If this value is
-        #   zero, the service will select a default size. A call might return fewer
-        #   objects than requested. A non-empty `next_page_token` in the response
-        #   indicates that more data is available.
-        # @param [String] page_token
-        #   The value returned by the last `ListAnalysesResponse`; indicates that this is
-        #   a continuation of a prior `ListAnalyses` call and the system should return the
-        #   next page of data.
+        # Gets the latest state of a long-running operation. Clients can use this method
+        # to poll the operation result at intervals as recommended by the API service.
+        # @param [String] name
+        #   The name of the operation resource.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -639,36 +1804,34 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_conversation_analyses(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/analyses', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListAnalysesResponse
-          command.params['parent'] = parent unless parent.nil?
-          command.query['filter'] = filter unless filter.nil?
-          command.query['pageSize'] = page_size unless page_size.nil?
-          command.query['pageToken'] = page_token unless page_token.nil?
+        def get_project_location_operation(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Initializes a location-level encryption key specification. An error will
-        # result if the location has resources already created before the initialization.
-        # After the encryption specification is initialized at a location, it is
-        # immutable and all newly created resources under the location will be encrypted
-        # with the existing specification.
+        # Lists operations that match the specified filter in the request. If the server
+        # doesn't support this method, it returns `UNIMPLEMENTED`.
         # @param [String] name
-        #   Immutable. The resource name of the encryption key specification resource.
-        #   Format: projects/`project`/locations/`location`/encryptionSpec
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1InitializeEncryptionSpecRequest] google_cloud_contactcenterinsights_v1_initialize_encryption_spec_request_object
+        #   The name of the operation's parent resource.
+        # @param [String] filter
+        #   The standard list filter.
+        # @param [Fixnum] page_size
+        #   The standard list page size.
+        # @param [String] page_token
+        #   The standard list page token.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -678,30 +1841,33 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def initialize_project_location_encryption_spec(name, google_cloud_contactcenterinsights_v1_initialize_encryption_spec_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+name}:initialize', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1InitializeEncryptionSpecRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_initialize_encryption_spec_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def list_project_location_operations(name, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}/operations', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse
           command.params['name'] = name unless name.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Export insights data to a destination defined in the request body.
+        # Creates a phrase matcher.
         # @param [String] parent
-        #   Required. The parent resource to export data from.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest] google_cloud_contactcenterinsights_v1_export_insights_data_request_object
+        #   Required. The parent resource of the phrase matcher. Required. The location to
+        #   create a phrase matcher for. Format: `projects//locations/` or `projects//
+        #   locations/`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] google_cloud_contactcenterinsights_v1_phrase_matcher_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -711,29 +1877,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def export_project_location_insightsdatum(parent, google_cloud_contactcenterinsights_v1_export_insights_data_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/insightsdata:export', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_export_insights_data_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def create_project_location_phrase_matcher(parent, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/phraseMatchers', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_phrase_matcher_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
           command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets an issue model's statistics.
-        # @param [String] issue_model
-        #   Required. The resource name of the issue model to query against.
+        # Deletes a phrase matcher.
+        # @param [String] name
+        #   Required. The name of the phrase matcher to delete.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -743,28 +1909,27 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def calculate_project_location_issue_model_issue_model_stats(issue_model, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+issueModel}:calculateIssueModelStats', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse
-          command.params['issueModel'] = issue_model unless issue_model.nil?
+        def delete_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Creates an issue model.
-        # @param [String] parent
-        #   Required. The parent resource of the issue model.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] google_cloud_contactcenterinsights_v1_issue_model_object
+        # Gets a phrase matcher.
+        # @param [String] name
+        #   Required. The name of the phrase matcher to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -774,29 +1939,39 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_issue_model_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/issueModels', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_issue_model_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['parent'] = parent unless parent.nil?
+        def get_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes an issue model.
-        # @param [String] name
-        #   Required. The name of the issue model to delete.
+        # Lists phrase matchers.
+        # @param [String] parent
+        #   Required. The parent resource of the phrase matcher.
+        # @param [String] filter
+        #   A filter to reduce results to a specific subset. Useful for querying phrase
+        #   matchers with specific properties.
+        # @param [Fixnum] page_size
+        #   The maximum number of phrase matchers to return in the response. If this value
+        #   is zero, the service will select a default size. A call might return fewer
+        #   objects than requested. A non-empty `next_page_token` in the response
+        #   indicates that more data is available.
+        # @param [String] page_token
+        #   The value returned by the last `ListPhraseMatchersResponse`. This value
+        #   indicates that this is a continuation of a prior `ListPhraseMatchers` call and
+        #   that the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -806,29 +1981,34 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:delete, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['name'] = name unless name.nil?
+        def list_project_location_phrase_matchers(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/phraseMatchers', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deploys an issue model. Returns an error if a model is already deployed. An
-        # issue model can only be used in analysis after it has been deployed.
+        # Updates a phrase matcher.
         # @param [String] name
-        #   Required. The issue model to deploy.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployIssueModelRequest] google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object
+        #   The resource name of the phrase matcher. Format: projects/`project`/locations/`
+        #   location`/phraseMatchers/`phrase_matcher`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] google_cloud_contactcenterinsights_v1_phrase_matcher_object
+        # @param [String] update_mask
+        #   The list of fields to be updated.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -838,30 +2018,36 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def deploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+name}:deploy', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployIssueModelRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_deploy_issue_model_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
+        def patch_project_location_phrase_matcher(name, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:patch, 'v1/{+name}', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_phrase_matcher_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
           command.params['name'] = name unless name.nil?
+          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Exports an issue model to the provided destination.
-        # @param [String] name
-        #   Required. The issue model to export.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportIssueModelRequest] google_cloud_contactcenterinsights_v1_export_issue_model_request_object
+        # Create a QaScorecard.
+        # @param [String] parent
+        #   Required. The parent resource of the QaScorecard.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard] google_cloud_contactcenterinsights_v1_qa_scorecard_object
+        # @param [String] qa_scorecard_id
+        #   Optional. A unique ID for the new QaScorecard. This ID will become the final
+        #   component of the QaScorecard's resource name. If no ID is specified, a server-
+        #   generated ID will be used. This value should be 4-64 characters and must match
+        #   the regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-z-`.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -871,29 +2057,33 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def export_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_export_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+name}:export', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ExportIssueModelRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_export_issue_model_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['name'] = name unless name.nil?
+        def create_project_location_qa_scorecard(parent, google_cloud_contactcenterinsights_v1_qa_scorecard_object = nil, qa_scorecard_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/qaScorecards', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_qa_scorecard_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard
+          command.params['parent'] = parent unless parent.nil?
+          command.query['qaScorecardId'] = qa_scorecard_id unless qa_scorecard_id.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets an issue model.
+        # Deletes a QaScorecard.
         # @param [String] name
-        #   Required. The name of the issue model to get.
+        #   Required. The name of the QaScorecard to delete.
+        # @param [Boolean] force
+        #   Optional. If set to true, all of this QaScorecard's child resources will also
+        #   be deleted. Otherwise, the request will only succeed if it has none.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -903,28 +2093,28 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_issue_model(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel
+        def delete_project_location_qa_scorecard(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:delete, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
           command.params['name'] = name unless name.nil?
+          command.query['force'] = force unless force.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Imports an issue model from a Cloud Storage bucket.
-        # @param [String] parent
-        #   Required. The parent resource of the issue model.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ImportIssueModelRequest] google_cloud_contactcenterinsights_v1_import_issue_model_request_object
+        # Gets a QaScorecard.
+        # @param [String] name
+        #   Required. The name of the QaScorecard to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -934,29 +2124,36 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def import_project_location_issue_model(parent, google_cloud_contactcenterinsights_v1_import_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/issueModels:import', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ImportIssueModelRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_import_issue_model_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['parent'] = parent unless parent.nil?
+        def get_project_location_qa_scorecard(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard
+          command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists issue models.
+        # Lists QaScorecards.
         # @param [String] parent
-        #   Required. The parent resource of the issue model.
+        #   Required. The parent resource of the scorecards.
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of scorecards to return in the response. If the
+        #   value is zero, the service will select a default size. A call might return
+        #   fewer objects than requested. A non-empty `next_page_token` in the response
+        #   indicates that more data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListQaScorecardsResponse`. This
+        #   value indicates that this is a continuation of a prior `ListQaScorecards` call
+        #   and that the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -966,31 +2163,35 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_issue_models(parent, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/issueModels', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssueModelsResponse
+        def list_project_location_qa_scorecards(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/qaScorecards', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardsResponse
           command.params['parent'] = parent unless parent.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Updates an issue model.
+        # Updates a QaScorecard.
         # @param [String] name
-        #   Immutable. The resource name of the issue model. Format: projects/`project`/
-        #   locations/`location`/issueModels/`issue_model`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] google_cloud_contactcenterinsights_v1_issue_model_object
+        #   Identifier. The scorecard name. Format: projects/`project`/locations/`location`
+        #   /qaScorecards/`qa_scorecard`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard] google_cloud_contactcenterinsights_v1_qa_scorecard_object
         # @param [String] update_mask
-        #   The list of fields to be updated.
+        #   Required. The list of fields to be updated. All possible fields can be updated
+        #   by passing `*`, or a subset of the following updateable fields can be provided:
+        #   * `description` * `display_name`
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1000,20 +2201,20 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def patch_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_issue_model_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+        def patch_project_location_qa_scorecard(name, google_cloud_contactcenterinsights_v1_qa_scorecard_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_issue_model_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModel
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_qa_scorecard_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecard
           command.params['name'] = name unless name.nil?
           command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
@@ -1021,11 +2222,16 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Undeploys an issue model. An issue model can not be used in analysis after it
-        # has been undeployed.
-        # @param [String] name
-        #   Required. The issue model to undeploy.
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest] google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object
+        # Creates a QaScorecardRevision.
+        # @param [String] parent
+        #   Required. The parent resource of the QaScorecardRevision.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision] google_cloud_contactcenterinsights_v1_qa_scorecard_revision_object
+        # @param [String] qa_scorecard_revision_id
+        #   Optional. A unique ID for the new QaScorecardRevision. This ID will become the
+        #   final component of the QaScorecardRevision's resource name. If no ID is
+        #   specified, a server-generated ID will be used. This value should be 4-64
+        #   characters and must match the regular expression `^[a-z0-9-]`4,64`$`. Valid
+        #   characters are `a-z-`.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1035,29 +2241,33 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def undeploy_project_location_issue_model(name, google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+name}:undeploy', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_undeploy_issue_model_request_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['name'] = name unless name.nil?
+        def create_project_location_qa_scorecard_revision(parent, google_cloud_contactcenterinsights_v1_qa_scorecard_revision_object = nil, qa_scorecard_revision_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/revisions', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_qa_scorecard_revision_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision
+          command.params['parent'] = parent unless parent.nil?
+          command.query['qaScorecardRevisionId'] = qa_scorecard_revision_id unless qa_scorecard_revision_id.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes an issue.
+        # Deletes a QaScorecardRevision.
         # @param [String] name
-        #   Required. The name of the issue to delete.
+        #   Required. The name of the QaScorecardRevision to delete.
+        # @param [Boolean] force
+        #   Optional. If set to true, all of this QaScorecardRevision's child resources
+        #   will also be deleted. Otherwise, the request will only succeed if it has none.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1075,19 +2285,21 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil, &block)
+        def delete_project_location_qa_scorecard_revision(name, force: nil, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:delete, 'v1/{+name}', options)
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
           command.params['name'] = name unless name.nil?
+          command.query['force'] = force unless force.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets an issue.
+        # Deploy a QaScorecardRevision.
         # @param [String] name
-        #   Required. The name of the issue to get.
+        #   Required. The name of the QaScorecardRevision to deploy.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployQaScorecardRevisionRequest] google_cloud_contactcenterinsights_v1_deploy_qa_scorecard_revision_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1097,61 +2309,29 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_issue_model_issue(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue
+        def deploy_project_location_qa_scorecard_revision(name, google_cloud_contactcenterinsights_v1_deploy_qa_scorecard_revision_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:deploy', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1DeployQaScorecardRevisionRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_deploy_qa_scorecard_revision_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision
           command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists issues.
-        # @param [String] parent
-        #   Required. The parent resource of the issue.
-        # @param [String] fields
-        #   Selector specifying which fields to include in a partial response.
-        # @param [String] quota_user
-        #   Available to use for quota purposes for server-side applications. Can be any
-        #   arbitrary string assigned to a user, but should not exceed 40 characters.
-        # @param [Google::Apis::RequestOptions] options
-        #   Request-specific options
-        #
-        # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse] parsed result object
-        # @yieldparam err [StandardError] error object if request failed
-        #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse]
-        #
-        # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
-        # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
-        # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_issue_model_issues(parent, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/issues', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListIssuesResponse
-          command.params['parent'] = parent unless parent.nil?
-          command.query['fields'] = fields unless fields.nil?
-          command.query['quotaUser'] = quota_user unless quota_user.nil?
-          execute_or_queue_command(command, &block)
-        end
-        
-        # Updates an issue.
+        # Gets a QaScorecardRevision.
         # @param [String] name
-        #   Immutable. The resource name of the issue. Format: projects/`project`/
-        #   locations/`location`/issueModels/`issue_model`/issues/`issue`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue] google_cloud_contactcenterinsights_v1_issue_object
-        # @param [String] update_mask
-        #   The list of fields to be updated.
+        #   Required. The name of the QaScorecardRevision to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1161,37 +2341,42 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def patch_project_location_issue_model_issue(name, google_cloud_contactcenterinsights_v1_issue_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_issue_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Issue
+        def get_project_location_qa_scorecard_revision(name, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+name}', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision
           command.params['name'] = name unless name.nil?
-          command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Starts asynchronous cancellation on a long-running operation. The server makes
-        # a best effort to cancel the operation, but success is not guaranteed. If the
-        # server doesn't support this method, it returns `google.rpc.Code.UNIMPLEMENTED`.
-        # Clients can use Operations.GetOperation or other methods to check whether the
-        # cancellation succeeded or whether the operation completed despite cancellation.
-        # On successful cancellation, the operation is not deleted; instead, it becomes
-        # an operation with an Operation.error value with a google.rpc.Status.code of 1,
-        # corresponding to `Code.CANCELLED`.
-        # @param [String] name
-        #   The name of the operation resource to be cancelled.
+        # Lists all revisions under the parent QaScorecard.
+        # @param [String] parent
+        #   Required. The parent resource of the scorecard revisions. To list all
+        #   revisions of all scorecards, substitute the QaScorecard ID with a '-'
+        #   character.
+        # @param [String] filter
+        #   Optional. A filter to reduce results to a specific subset. Useful for querying
+        #   scorecard revisions with specific properties.
+        # @param [Fixnum] page_size
+        #   Optional. The maximum number of scorecard revisions to return in the response.
+        #   If the value is zero, the service will select a default size. A call might
+        #   return fewer objects than requested. A non-empty `next_page_token` in the
+        #   response indicates that more data is available.
+        # @param [String] page_token
+        #   Optional. The value returned by the last `ListQaScorecardRevisionsResponse`.
+        #   This value indicates that this is a continuation of a prior `
+        #   ListQaScorecardRevisions` call and that the system should return the next page
+        #   of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1201,28 +2386,31 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardRevisionsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardRevisionsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def cancel_project_location_operation(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+name}:cancel', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
-          command.params['name'] = name unless name.nil?
+        def list_project_location_qa_scorecard_revisions(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/revisions', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardRevisionsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaScorecardRevisionsResponse
+          command.params['parent'] = parent unless parent.nil?
+          command.query['filter'] = filter unless filter.nil?
+          command.query['pageSize'] = page_size unless page_size.nil?
+          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Gets the latest state of a long-running operation. Clients can use this method
-        # to poll the operation result at intervals as recommended by the API service.
-        # @param [String] name
-        #   The name of the operation resource.
+        # Fine tune one or more QaModels.
+        # @param [String] parent
+        #   Required. The parent resource for new fine tuning job instance.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TuneQaScorecardRevisionRequest] google_cloud_contactcenterinsights_v1_tune_qa_scorecard_revision_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1240,26 +2428,22 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_operation(name, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}', options)
+        def tune_project_location_qa_scorecard_revision_qa_scorecard_revision(parent, google_cloud_contactcenterinsights_v1_tune_qa_scorecard_revision_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}:tuneQaScorecardRevision', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TuneQaScorecardRevisionRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_tune_qa_scorecard_revision_request_object
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningOperation
-          command.params['name'] = name unless name.nil?
+          command.params['parent'] = parent unless parent.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists operations that match the specified filter in the request. If the server
-        # doesn't support this method, it returns `UNIMPLEMENTED`.
+        # Undeploy a QaScorecardRevision.
         # @param [String] name
-        #   The name of the operation's parent resource.
-        # @param [String] filter
-        #   The standard list filter.
-        # @param [Fixnum] page_size
-        #   The standard list page size.
-        # @param [String] page_token
-        #   The standard list page token.
+        #   Required. The name of the QaScorecardRevision to undeploy.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployQaScorecardRevisionRequest] google_cloud_contactcenterinsights_v1_undeploy_qa_scorecard_revision_request_object
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1269,33 +2453,35 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_operations(name, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+name}/operations', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleLongrunningListOperationsResponse
+        def undeploy_project_location_qa_scorecard_revision(name, google_cloud_contactcenterinsights_v1_undeploy_qa_scorecard_revision_request_object = nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+name}:undeploy', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployQaScorecardRevisionRequest::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_undeploy_qa_scorecard_revision_request_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaScorecardRevision
           command.params['name'] = name unless name.nil?
-          command.query['filter'] = filter unless filter.nil?
-          command.query['pageSize'] = page_size unless page_size.nil?
-          command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Creates a phrase matcher.
+        # Create a QaQuestion.
         # @param [String] parent
-        #   Required. The parent resource of the phrase matcher. Required. The location to
-        #   create a phrase matcher for. Format: `projects//locations/` or `projects//
-        #   locations/`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] google_cloud_contactcenterinsights_v1_phrase_matcher_object
+        #   Required. The parent resource of the QaQuestion.
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion] google_cloud_contactcenterinsights_v1_qa_question_object
+        # @param [String] qa_question_id
+        #   Optional. A unique ID for the new question. This ID will become the final
+        #   component of the question's resource name. If no ID is specified, a server-
+        #   generated ID will be used. This value should be 4-64 characters and must match
+        #   the regular expression `^[a-z0-9-]`4,64`$`. Valid characters are `a-z-`.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1305,29 +2491,30 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def create_project_location_phrase_matcher(parent, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:post, 'v1/{+parent}/phraseMatchers', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_phrase_matcher_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
+        def create_project_location_qa_scorecard_revision_qa_question(parent, google_cloud_contactcenterinsights_v1_qa_question_object = nil, qa_question_id: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:post, 'v1/{+parent}/qaQuestions', options)
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_qa_question_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion
           command.params['parent'] = parent unless parent.nil?
+          command.query['qaQuestionId'] = qa_question_id unless qa_question_id.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Deletes a phrase matcher.
+        # Deletes a QaQuestion.
         # @param [String] name
-        #   Required. The name of the phrase matcher to delete.
+        #   Required. The name of the QaQuestion to delete.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1345,7 +2532,7 @@ module Google
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def delete_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil, &block)
+        def delete_project_location_qa_scorecard_revision_qa_question(name, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:delete, 'v1/{+name}', options)
           command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty::Representation
           command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleProtobufEmpty
@@ -1355,9 +2542,9 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Gets a phrase matcher.
+        # Gets a QaQuestion.
         # @param [String] name
-        #   Required. The name of the phrase matcher to get.
+        #   Required. The name of the QaQuestion to get.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1367,38 +2554,35 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def get_project_location_phrase_matcher(name, fields: nil, quota_user: nil, options: nil, &block)
+        def get_project_location_qa_scorecard_revision_qa_question(name, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:get, 'v1/{+name}', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion
           command.params['name'] = name unless name.nil?
           command.query['fields'] = fields unless fields.nil?
           command.query['quotaUser'] = quota_user unless quota_user.nil?
           execute_or_queue_command(command, &block)
         end
         
-        # Lists phrase matchers.
+        # Lists QaQuestions.
         # @param [String] parent
-        #   Required. The parent resource of the phrase matcher.
-        # @param [String] filter
-        #   A filter to reduce results to a specific subset. Useful for querying phrase
-        #   matchers with specific properties.
+        #   Required. The parent resource of the questions.
         # @param [Fixnum] page_size
-        #   The maximum number of phrase matchers to return in the response. If this value
-        #   is zero, the service will select a default size. A call might return fewer
-        #   objects than requested. A non-empty `next_page_token` in the response
+        #   Optional. The maximum number of questions to return in the response. If the
+        #   value is zero, the service will select a default size. A call might return
+        #   fewer objects than requested. A non-empty `next_page_token` in the response
         #   indicates that more data is available.
         # @param [String] page_token
-        #   The value returned by the last `ListPhraseMatchersResponse`. This value
-        #   indicates that this is a continuation of a prior `ListPhraseMatchers` call and
+        #   Optional. The value returned by the last `ListQaQuestionsResponse`. This value
+        #   indicates that this is a continuation of a prior `ListQaQuestions` call and
         #   that the system should return the next page of data.
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
@@ -1409,20 +2593,19 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def list_project_location_phrase_matchers(parent, filter: nil, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
-          command = make_simple_command(:get, 'v1/{+parent}/phraseMatchers', options)
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse
+        def list_project_location_qa_scorecard_revision_qa_questions(parent, page_size: nil, page_token: nil, fields: nil, quota_user: nil, options: nil, &block)
+          command = make_simple_command(:get, 'v1/{+parent}/qaQuestions', options)
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ListQaQuestionsResponse
           command.params['parent'] = parent unless parent.nil?
-          command.query['filter'] = filter unless filter.nil?
           command.query['pageSize'] = page_size unless page_size.nil?
           command.query['pageToken'] = page_token unless page_token.nil?
           command.query['fields'] = fields unless fields.nil?
@@ -1430,13 +2613,17 @@ module Google
           execute_or_queue_command(command, &block)
         end
         
-        # Updates a phrase matcher.
+        # Updates a QaQuestion.
         # @param [String] name
-        #   The resource name of the phrase matcher. Format: projects/`project`/locations/`
-        #   location`/phraseMatchers/`phrase_matcher`
-        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] google_cloud_contactcenterinsights_v1_phrase_matcher_object
+        #   Identifier. The resource name of the question. Format: projects/`project`/
+        #   locations/`location`/qaScorecards/`qa_scorecard`/revisions/`revision`/
+        #   qaQuestions/`qa_question`
+        # @param [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion] google_cloud_contactcenterinsights_v1_qa_question_object
         # @param [String] update_mask
-        #   The list of fields to be updated.
+        #   Required. The list of fields to be updated. All possible fields can be updated
+        #   by passing `*`, or a subset of the following updateable fields can be provided:
+        #   * `abbreviation` * `answer_choices` * `answer_instructions` * `order` * `
+        #   question_body` * `tags`
         # @param [String] fields
         #   Selector specifying which fields to include in a partial response.
         # @param [String] quota_user
@@ -1446,20 +2633,20 @@ module Google
         #   Request-specific options
         #
         # @yield [result, err] Result & error if block supplied
-        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher] parsed result object
+        # @yieldparam result [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion] parsed result object
         # @yieldparam err [StandardError] error object if request failed
         #
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher]
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion]
         #
         # @raise [Google::Apis::ServerError] An error occurred on the server and the request can be retried
         # @raise [Google::Apis::ClientError] The request is invalid and should not be retried without modification
         # @raise [Google::Apis::AuthorizationError] Authorization is required
-        def patch_project_location_phrase_matcher(name, google_cloud_contactcenterinsights_v1_phrase_matcher_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
+        def patch_project_location_qa_scorecard_revision_qa_question(name, google_cloud_contactcenterinsights_v1_qa_question_object = nil, update_mask: nil, fields: nil, quota_user: nil, options: nil, &block)
           command = make_simple_command(:patch, 'v1/{+name}', options)
-          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
-          command.request_object = google_cloud_contactcenterinsights_v1_phrase_matcher_object
-          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher::Representation
-          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatcher
+          command.request_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion::Representation
+          command.request_object = google_cloud_contactcenterinsights_v1_qa_question_object
+          command.response_representation = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion::Representation
+          command.response_class = Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestion
           command.params['name'] = name unless name.nil?
           command.query['updateMask'] = update_mask unless update_mask.nil?
           command.query['fields'] = fields unless fields.nil?