google-apis-contactcenterinsights_v1 0.44.0 → 0.45.0
Sign up to get free protection for your applications and to get access to all the features.
@@ -22,193 +22,6 @@ module Google
|
|
22
22
|
module Apis
|
23
23
|
module ContactcenterinsightsV1
|
24
24
|
|
25
|
-
# Agent Coaching instructions that customer can configure.
|
26
|
-
class GoogleCloudContactcenterinsightsV1AgentCoachingInstruction
|
27
|
-
include Google::Apis::Core::Hashable
|
28
|
-
|
29
|
-
# Optional. The action that human agent should take. For example, "apologize for
|
30
|
-
# the slow shipping". If the users only want to use agent coaching for intent
|
31
|
-
# detection, agent_action can be empty
|
32
|
-
# Corresponds to the JSON property `agentAction`
|
33
|
-
# @return [String]
|
34
|
-
attr_accessor :agent_action
|
35
|
-
|
36
|
-
# Optional. The condition of the instruction. For example, "the customer wants
|
37
|
-
# to cancel an order". If the users want the instruction to be triggered
|
38
|
-
# unconditionally, the condition can be empty.
|
39
|
-
# Corresponds to the JSON property `condition`
|
40
|
-
# @return [String]
|
41
|
-
attr_accessor :condition
|
42
|
-
|
43
|
-
# Optional. The detailed description of this instruction.
|
44
|
-
# Corresponds to the JSON property `description`
|
45
|
-
# @return [String]
|
46
|
-
attr_accessor :description
|
47
|
-
|
48
|
-
# Optional. Display name for the instruction.
|
49
|
-
# Corresponds to the JSON property `displayName`
|
50
|
-
# @return [String]
|
51
|
-
attr_accessor :display_name
|
52
|
-
|
53
|
-
# Optional. Additional information attached to this instruction.
|
54
|
-
# Corresponds to the JSON property `metadata`
|
55
|
-
# @return [Hash<String,String>]
|
56
|
-
attr_accessor :metadata
|
57
|
-
|
58
|
-
# Optional. The action that system should take. For example, "call GetOrderTime
|
59
|
-
# with order_number=`order number provided by the customer`". If the users don't
|
60
|
-
# have plugins or don't want to trigger plugins, the system_action can be empty
|
61
|
-
# Corresponds to the JSON property `systemAction`
|
62
|
-
# @return [String]
|
63
|
-
attr_accessor :system_action
|
64
|
-
|
65
|
-
def initialize(**args)
|
66
|
-
update!(**args)
|
67
|
-
end
|
68
|
-
|
69
|
-
# Update properties of this object
|
70
|
-
def update!(**args)
|
71
|
-
@agent_action = args[:agent_action] if args.key?(:agent_action)
|
72
|
-
@condition = args[:condition] if args.key?(:condition)
|
73
|
-
@description = args[:description] if args.key?(:description)
|
74
|
-
@display_name = args[:display_name] if args.key?(:display_name)
|
75
|
-
@metadata = args[:metadata] if args.key?(:metadata)
|
76
|
-
@system_action = args[:system_action] if args.key?(:system_action)
|
77
|
-
end
|
78
|
-
end
|
79
|
-
|
80
|
-
# Suggestion for coaching agents.
|
81
|
-
class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion
|
82
|
-
include Google::Apis::Core::Hashable
|
83
|
-
|
84
|
-
# Optional. Suggested actions for the agent to take.
|
85
|
-
# Corresponds to the JSON property `agentActionSuggestions`
|
86
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentActionSuggestion>]
|
87
|
-
attr_accessor :agent_action_suggestions
|
88
|
-
|
89
|
-
# Optional. Instructions applicable based on the current context.
|
90
|
-
# Corresponds to the JSON property `applicableInstructions`
|
91
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingInstruction>]
|
92
|
-
attr_accessor :applicable_instructions
|
93
|
-
|
94
|
-
# Optional. Sample response for the Agent.
|
95
|
-
# Corresponds to the JSON property `sampleResponses`
|
96
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionSampleResponse>]
|
97
|
-
attr_accessor :sample_responses
|
98
|
-
|
99
|
-
# Self evaluations of the suggestion.
|
100
|
-
# Corresponds to the JSON property `suggestionEval`
|
101
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval]
|
102
|
-
attr_accessor :suggestion_eval
|
103
|
-
|
104
|
-
# Reasoning for the suggestion.
|
105
|
-
# Corresponds to the JSON property `suggestionReasoning`
|
106
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning]
|
107
|
-
attr_accessor :suggestion_reasoning
|
108
|
-
|
109
|
-
def initialize(**args)
|
110
|
-
update!(**args)
|
111
|
-
end
|
112
|
-
|
113
|
-
# Update properties of this object
|
114
|
-
def update!(**args)
|
115
|
-
@agent_action_suggestions = args[:agent_action_suggestions] if args.key?(:agent_action_suggestions)
|
116
|
-
@applicable_instructions = args[:applicable_instructions] if args.key?(:applicable_instructions)
|
117
|
-
@sample_responses = args[:sample_responses] if args.key?(:sample_responses)
|
118
|
-
@suggestion_eval = args[:suggestion_eval] if args.key?(:suggestion_eval)
|
119
|
-
@suggestion_reasoning = args[:suggestion_reasoning] if args.key?(:suggestion_reasoning)
|
120
|
-
end
|
121
|
-
end
|
122
|
-
|
123
|
-
# Actions suggested for the agent. This is based on applicable instructions.
|
124
|
-
class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentActionSuggestion
|
125
|
-
include Google::Apis::Core::Hashable
|
126
|
-
|
127
|
-
# Optional. The suggested action for the agent.
|
128
|
-
# Corresponds to the JSON property `agentAction`
|
129
|
-
# @return [String]
|
130
|
-
attr_accessor :agent_action
|
131
|
-
|
132
|
-
def initialize(**args)
|
133
|
-
update!(**args)
|
134
|
-
end
|
135
|
-
|
136
|
-
# Update properties of this object
|
137
|
-
def update!(**args)
|
138
|
-
@agent_action = args[:agent_action] if args.key?(:agent_action)
|
139
|
-
end
|
140
|
-
end
|
141
|
-
|
142
|
-
# Self evaluations of the suggestion.
|
143
|
-
class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionEval
|
144
|
-
include Google::Apis::Core::Hashable
|
145
|
-
|
146
|
-
# Optional. Eval for Agent action suggestion.
|
147
|
-
# Corresponds to the JSON property `actionActionSuggestionEval`
|
148
|
-
# @return [String]
|
149
|
-
attr_accessor :action_action_suggestion_eval
|
150
|
-
|
151
|
-
# Optional. Eval for sample response.
|
152
|
-
# Corresponds to the JSON property `sampleResponseEval`
|
153
|
-
# @return [String]
|
154
|
-
attr_accessor :sample_response_eval
|
155
|
-
|
156
|
-
def initialize(**args)
|
157
|
-
update!(**args)
|
158
|
-
end
|
159
|
-
|
160
|
-
# Update properties of this object
|
161
|
-
def update!(**args)
|
162
|
-
@action_action_suggestion_eval = args[:action_action_suggestion_eval] if args.key?(:action_action_suggestion_eval)
|
163
|
-
@sample_response_eval = args[:sample_response_eval] if args.key?(:sample_response_eval)
|
164
|
-
end
|
165
|
-
end
|
166
|
-
|
167
|
-
# Reasoning for the suggestion.
|
168
|
-
class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionAgentCoachingSuggestionReasoning
|
169
|
-
include Google::Apis::Core::Hashable
|
170
|
-
|
171
|
-
# Optional. The actions that the agent has taken already.
|
172
|
-
# Corresponds to the JSON property `agentActionTaken`
|
173
|
-
# @return [String]
|
174
|
-
attr_accessor :agent_action_taken
|
175
|
-
|
176
|
-
# Optional. Summary of the issue.
|
177
|
-
# Corresponds to the JSON property `issueSummary`
|
178
|
-
# @return [String]
|
179
|
-
attr_accessor :issue_summary
|
180
|
-
|
181
|
-
def initialize(**args)
|
182
|
-
update!(**args)
|
183
|
-
end
|
184
|
-
|
185
|
-
# Update properties of this object
|
186
|
-
def update!(**args)
|
187
|
-
@agent_action_taken = args[:agent_action_taken] if args.key?(:agent_action_taken)
|
188
|
-
@issue_summary = args[:issue_summary] if args.key?(:issue_summary)
|
189
|
-
end
|
190
|
-
end
|
191
|
-
|
192
|
-
# Sample response that the agent can use. This could be based on applicable
|
193
|
-
# instructions and ingested data from other systems.
|
194
|
-
class GoogleCloudContactcenterinsightsV1AgentCoachingSuggestionSampleResponse
|
195
|
-
include Google::Apis::Core::Hashable
|
196
|
-
|
197
|
-
# Optional. Sample response for Agent in text.
|
198
|
-
# Corresponds to the JSON property `responseText`
|
199
|
-
# @return [String]
|
200
|
-
attr_accessor :response_text
|
201
|
-
|
202
|
-
def initialize(**args)
|
203
|
-
update!(**args)
|
204
|
-
end
|
205
|
-
|
206
|
-
# Update properties of this object
|
207
|
-
def update!(**args)
|
208
|
-
@response_text = args[:response_text] if args.key?(:response_text)
|
209
|
-
end
|
210
|
-
end
|
211
|
-
|
212
25
|
# The analysis resource.
|
213
26
|
class GoogleCloudContactcenterinsightsV1Analysis
|
214
27
|
include Google::Apis::Core::Hashable
|
@@ -2235,31 +2048,6 @@ module Google
|
|
2235
2048
|
end
|
2236
2049
|
end
|
2237
2050
|
|
2238
|
-
# Suggestion generated using free form generator.
|
2239
|
-
class GoogleCloudContactcenterinsightsV1FreeFormSuggestion
|
2240
|
-
include Google::Apis::Core::Hashable
|
2241
|
-
|
2242
|
-
# Optional. Labels for the generator.
|
2243
|
-
# Corresponds to the JSON property `labels`
|
2244
|
-
# @return [Array<String>]
|
2245
|
-
attr_accessor :labels
|
2246
|
-
|
2247
|
-
# Required. Free form suggestion.
|
2248
|
-
# Corresponds to the JSON property `response`
|
2249
|
-
# @return [String]
|
2250
|
-
attr_accessor :response
|
2251
|
-
|
2252
|
-
def initialize(**args)
|
2253
|
-
update!(**args)
|
2254
|
-
end
|
2255
|
-
|
2256
|
-
# Update properties of this object
|
2257
|
-
def update!(**args)
|
2258
|
-
@labels = args[:labels] if args.key?(:labels)
|
2259
|
-
@response = args[:response] if args.key?(:response)
|
2260
|
-
end
|
2261
|
-
end
|
2262
|
-
|
2263
2051
|
# A Cloud Storage source of conversation data.
|
2264
2052
|
class GoogleCloudContactcenterinsightsV1GcsSource
|
2265
2053
|
include Google::Apis::Core::Hashable
|
@@ -2286,263 +2074,6 @@ module Google
|
|
2286
2074
|
end
|
2287
2075
|
end
|
2288
2076
|
|
2289
|
-
# Suggestion generated using a Generator.
|
2290
|
-
class GoogleCloudContactcenterinsightsV1GeneratorSuggestion
|
2291
|
-
include Google::Apis::Core::Hashable
|
2292
|
-
|
2293
|
-
# Suggestion for coaching agents.
|
2294
|
-
# Corresponds to the JSON property `agentCoachingSuggestion`
|
2295
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AgentCoachingSuggestion]
|
2296
|
-
attr_accessor :agent_coaching_suggestion
|
2297
|
-
|
2298
|
-
# Suggestion generated using free form generator.
|
2299
|
-
# Corresponds to the JSON property `freeFormSuggestion`
|
2300
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FreeFormSuggestion]
|
2301
|
-
attr_accessor :free_form_suggestion
|
2302
|
-
|
2303
|
-
# Suggested summary of the conversation.
|
2304
|
-
# Corresponds to the JSON property `summarySuggestion`
|
2305
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SummarySuggestion]
|
2306
|
-
attr_accessor :summary_suggestion
|
2307
|
-
|
2308
|
-
def initialize(**args)
|
2309
|
-
update!(**args)
|
2310
|
-
end
|
2311
|
-
|
2312
|
-
# Update properties of this object
|
2313
|
-
def update!(**args)
|
2314
|
-
@agent_coaching_suggestion = args[:agent_coaching_suggestion] if args.key?(:agent_coaching_suggestion)
|
2315
|
-
@free_form_suggestion = args[:free_form_suggestion] if args.key?(:free_form_suggestion)
|
2316
|
-
@summary_suggestion = args[:summary_suggestion] if args.key?(:summary_suggestion)
|
2317
|
-
end
|
2318
|
-
end
|
2319
|
-
|
2320
|
-
# Represents response from generators.
|
2321
|
-
class GoogleCloudContactcenterinsightsV1GetGeneratorSuggestionResponse
|
2322
|
-
include Google::Apis::Core::Hashable
|
2323
|
-
|
2324
|
-
# Suggestion generated using a Generator.
|
2325
|
-
# Corresponds to the JSON property `generatorSuggestion`
|
2326
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GeneratorSuggestion]
|
2327
|
-
attr_accessor :generator_suggestion
|
2328
|
-
|
2329
|
-
def initialize(**args)
|
2330
|
-
update!(**args)
|
2331
|
-
end
|
2332
|
-
|
2333
|
-
# Update properties of this object
|
2334
|
-
def update!(**args)
|
2335
|
-
@generator_suggestion = args[:generator_suggestion] if args.key?(:generator_suggestion)
|
2336
|
-
end
|
2337
|
-
end
|
2338
|
-
|
2339
|
-
# Response for Knowledge Assist. Contains suggested query and optionally
|
2340
|
-
# includes an answer for the query.
|
2341
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponse
|
2342
|
-
include Google::Apis::Core::Hashable
|
2343
|
-
|
2344
|
-
# Represents a suggested query.
|
2345
|
-
# Corresponds to the JSON property `suggestedQuery`
|
2346
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseSuggestedQuery]
|
2347
|
-
attr_accessor :suggested_query
|
2348
|
-
|
2349
|
-
# Represents an answer from Knowledge. Cuurently supports FAQ and Generative
|
2350
|
-
# answers.
|
2351
|
-
# Corresponds to the JSON property `suggestedQueryAnswer`
|
2352
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer]
|
2353
|
-
attr_accessor :suggested_query_answer
|
2354
|
-
|
2355
|
-
def initialize(**args)
|
2356
|
-
update!(**args)
|
2357
|
-
end
|
2358
|
-
|
2359
|
-
# Update properties of this object
|
2360
|
-
def update!(**args)
|
2361
|
-
@suggested_query = args[:suggested_query] if args.key?(:suggested_query)
|
2362
|
-
@suggested_query_answer = args[:suggested_query_answer] if args.key?(:suggested_query_answer)
|
2363
|
-
end
|
2364
|
-
end
|
2365
|
-
|
2366
|
-
# Represents an answer from Knowledge. Cuurently supports FAQ and Generative
|
2367
|
-
# answers.
|
2368
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswer
|
2369
|
-
include Google::Apis::Core::Hashable
|
2370
|
-
|
2371
|
-
# The piece of text from the `source` that answers this suggested query.
|
2372
|
-
# Corresponds to the JSON property `answerText`
|
2373
|
-
# @return [String]
|
2374
|
-
attr_accessor :answer_text
|
2375
|
-
|
2376
|
-
# Details about source of FAQ answer.
|
2377
|
-
# Corresponds to the JSON property `faqSource`
|
2378
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource]
|
2379
|
-
attr_accessor :faq_source
|
2380
|
-
|
2381
|
-
# Details about source of Generative answer.
|
2382
|
-
# Corresponds to the JSON property `generativeSource`
|
2383
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource]
|
2384
|
-
attr_accessor :generative_source
|
2385
|
-
|
2386
|
-
# Details about source of Intent Matching answer.
|
2387
|
-
# Corresponds to the JSON property `intentMatchingSource`
|
2388
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource]
|
2389
|
-
attr_accessor :intent_matching_source
|
2390
|
-
|
2391
|
-
# The system's confidence score that this answer is a good match for this
|
2392
|
-
# conversational query. The range is from 0.0 (completely uncertain) to 1.0 (
|
2393
|
-
# completely certain).
|
2394
|
-
# Corresponds to the JSON property `matchConfidence`
|
2395
|
-
# @return [Float]
|
2396
|
-
attr_accessor :match_confidence
|
2397
|
-
|
2398
|
-
def initialize(**args)
|
2399
|
-
update!(**args)
|
2400
|
-
end
|
2401
|
-
|
2402
|
-
# Update properties of this object
|
2403
|
-
def update!(**args)
|
2404
|
-
@answer_text = args[:answer_text] if args.key?(:answer_text)
|
2405
|
-
@faq_source = args[:faq_source] if args.key?(:faq_source)
|
2406
|
-
@generative_source = args[:generative_source] if args.key?(:generative_source)
|
2407
|
-
@intent_matching_source = args[:intent_matching_source] if args.key?(:intent_matching_source)
|
2408
|
-
@match_confidence = args[:match_confidence] if args.key?(:match_confidence)
|
2409
|
-
end
|
2410
|
-
end
|
2411
|
-
|
2412
|
-
# Details about source of FAQ answer.
|
2413
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource
|
2414
|
-
include Google::Apis::Core::Hashable
|
2415
|
-
|
2416
|
-
# Indicates which Knowledge Document this answer was extracted from. Format: `
|
2417
|
-
# projects//knowledgeBases//documents/`.
|
2418
|
-
# Corresponds to the JSON property `document`
|
2419
|
-
# @return [String]
|
2420
|
-
attr_accessor :document
|
2421
|
-
|
2422
|
-
# The corresponding FAQ question.
|
2423
|
-
# Corresponds to the JSON property `question`
|
2424
|
-
# @return [String]
|
2425
|
-
attr_accessor :question
|
2426
|
-
|
2427
|
-
def initialize(**args)
|
2428
|
-
update!(**args)
|
2429
|
-
end
|
2430
|
-
|
2431
|
-
# Update properties of this object
|
2432
|
-
def update!(**args)
|
2433
|
-
@document = args[:document] if args.key?(:document)
|
2434
|
-
@question = args[:question] if args.key?(:question)
|
2435
|
-
end
|
2436
|
-
end
|
2437
|
-
|
2438
|
-
# Details about source of Generative answer.
|
2439
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource
|
2440
|
-
include Google::Apis::Core::Hashable
|
2441
|
-
|
2442
|
-
# All snippets used for this Generative Prediction, with their source URI and
|
2443
|
-
# data.
|
2444
|
-
# Corresponds to the JSON property `snippets`
|
2445
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet>]
|
2446
|
-
attr_accessor :snippets
|
2447
|
-
|
2448
|
-
def initialize(**args)
|
2449
|
-
update!(**args)
|
2450
|
-
end
|
2451
|
-
|
2452
|
-
# Update properties of this object
|
2453
|
-
def update!(**args)
|
2454
|
-
@snippets = args[:snippets] if args.key?(:snippets)
|
2455
|
-
end
|
2456
|
-
end
|
2457
|
-
|
2458
|
-
# Snippet Source for a Generative Prediction.
|
2459
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet
|
2460
|
-
include Google::Apis::Core::Hashable
|
2461
|
-
|
2462
|
-
# Indicates which Knowledge Document this snippet was extracted from. Format: `
|
2463
|
-
# projects//knowledgeBases//documents/`.
|
2464
|
-
# Corresponds to the JSON property `document`
|
2465
|
-
# @return [String]
|
2466
|
-
attr_accessor :document
|
2467
|
-
|
2468
|
-
# text taken from that URI.
|
2469
|
-
# Corresponds to the JSON property `text`
|
2470
|
-
# @return [String]
|
2471
|
-
attr_accessor :text
|
2472
|
-
|
2473
|
-
# Title of the document.
|
2474
|
-
# Corresponds to the JSON property `title`
|
2475
|
-
# @return [String]
|
2476
|
-
attr_accessor :title
|
2477
|
-
|
2478
|
-
# URI the data is sourced from.
|
2479
|
-
# Corresponds to the JSON property `uri`
|
2480
|
-
# @return [String]
|
2481
|
-
attr_accessor :uri
|
2482
|
-
|
2483
|
-
def initialize(**args)
|
2484
|
-
update!(**args)
|
2485
|
-
end
|
2486
|
-
|
2487
|
-
# Update properties of this object
|
2488
|
-
def update!(**args)
|
2489
|
-
@document = args[:document] if args.key?(:document)
|
2490
|
-
@text = args[:text] if args.key?(:text)
|
2491
|
-
@title = args[:title] if args.key?(:title)
|
2492
|
-
@uri = args[:uri] if args.key?(:uri)
|
2493
|
-
end
|
2494
|
-
end
|
2495
|
-
|
2496
|
-
# Details about source of Intent Matching answer.
|
2497
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource
|
2498
|
-
include Google::Apis::Core::Hashable
|
2499
|
-
|
2500
|
-
# Title of the document.
|
2501
|
-
# Corresponds to the JSON property `title`
|
2502
|
-
# @return [String]
|
2503
|
-
attr_accessor :title
|
2504
|
-
|
2505
|
-
# URI the data is sourced from.
|
2506
|
-
# Corresponds to the JSON property `uri`
|
2507
|
-
# @return [String]
|
2508
|
-
attr_accessor :uri
|
2509
|
-
|
2510
|
-
def initialize(**args)
|
2511
|
-
update!(**args)
|
2512
|
-
end
|
2513
|
-
|
2514
|
-
# Update properties of this object
|
2515
|
-
def update!(**args)
|
2516
|
-
@title = args[:title] if args.key?(:title)
|
2517
|
-
@uri = args[:uri] if args.key?(:uri)
|
2518
|
-
end
|
2519
|
-
end
|
2520
|
-
|
2521
|
-
# Represents a suggested query.
|
2522
|
-
class GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponseSuggestedQuery
|
2523
|
-
include Google::Apis::Core::Hashable
|
2524
|
-
|
2525
|
-
# Suggested query text.
|
2526
|
-
# Corresponds to the JSON property `queryText`
|
2527
|
-
# @return [String]
|
2528
|
-
attr_accessor :query_text
|
2529
|
-
|
2530
|
-
# Suggested query score.
|
2531
|
-
# Corresponds to the JSON property `score`
|
2532
|
-
# @return [Float]
|
2533
|
-
attr_accessor :score
|
2534
|
-
|
2535
|
-
def initialize(**args)
|
2536
|
-
update!(**args)
|
2537
|
-
end
|
2538
|
-
|
2539
|
-
# Update properties of this object
|
2540
|
-
def update!(**args)
|
2541
|
-
@query_text = args[:query_text] if args.key?(:query_text)
|
2542
|
-
@score = args[:score] if args.key?(:score)
|
2543
|
-
end
|
2544
|
-
end
|
2545
|
-
|
2546
2077
|
# The data for a hold annotation.
|
2547
2078
|
class GoogleCloudContactcenterinsightsV1HoldData
|
2548
2079
|
include Google::Apis::Core::Hashable
|
@@ -3682,22 +3213,6 @@ module Google
|
|
3682
3213
|
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FaqAnswerData]
|
3683
3214
|
attr_accessor :faq_answer
|
3684
3215
|
|
3685
|
-
# Represents response from generators.
|
3686
|
-
# Corresponds to the JSON property `generatorSuggestionResult`
|
3687
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetGeneratorSuggestionResponse]
|
3688
|
-
attr_accessor :generator_suggestion_result
|
3689
|
-
|
3690
|
-
# Response for Knowledge Assist. Contains suggested query and optionally
|
3691
|
-
# includes an answer for the query.
|
3692
|
-
# Corresponds to the JSON property `knowledgeAssistResult`
|
3693
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1GetKnowledgeAssistResponse]
|
3694
|
-
attr_accessor :knowledge_assist_result
|
3695
|
-
|
3696
|
-
# Represents a SearchKnowledge answer.
|
3697
|
-
# Corresponds to the JSON property `knowledgeSearchResult`
|
3698
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswer]
|
3699
|
-
attr_accessor :knowledge_search_result
|
3700
|
-
|
3701
3216
|
# Agent Assist Smart Compose suggestion data.
|
3702
3217
|
# Corresponds to the JSON property `smartComposeSuggestion`
|
3703
3218
|
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData]
|
@@ -3713,6 +3228,11 @@ module Google
|
|
3713
3228
|
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnnotationBoundary]
|
3714
3229
|
attr_accessor :start_boundary
|
3715
3230
|
|
3231
|
+
# Explicit input used for generating the answer
|
3232
|
+
# Corresponds to the JSON property `userInput`
|
3233
|
+
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1RuntimeAnnotationUserInput]
|
3234
|
+
attr_accessor :user_input
|
3235
|
+
|
3716
3236
|
def initialize(**args)
|
3717
3237
|
update!(**args)
|
3718
3238
|
end
|
@@ -3727,83 +3247,28 @@ module Google
|
|
3727
3247
|
@dialogflow_interaction = args[:dialogflow_interaction] if args.key?(:dialogflow_interaction)
|
3728
3248
|
@end_boundary = args[:end_boundary] if args.key?(:end_boundary)
|
3729
3249
|
@faq_answer = args[:faq_answer] if args.key?(:faq_answer)
|
3730
|
-
@generator_suggestion_result = args[:generator_suggestion_result] if args.key?(:generator_suggestion_result)
|
3731
|
-
@knowledge_assist_result = args[:knowledge_assist_result] if args.key?(:knowledge_assist_result)
|
3732
|
-
@knowledge_search_result = args[:knowledge_search_result] if args.key?(:knowledge_search_result)
|
3733
3250
|
@smart_compose_suggestion = args[:smart_compose_suggestion] if args.key?(:smart_compose_suggestion)
|
3734
3251
|
@smart_reply = args[:smart_reply] if args.key?(:smart_reply)
|
3735
3252
|
@start_boundary = args[:start_boundary] if args.key?(:start_boundary)
|
3253
|
+
@user_input = args[:user_input] if args.key?(:user_input)
|
3736
3254
|
end
|
3737
3255
|
end
|
3738
3256
|
|
3739
|
-
#
|
3740
|
-
class
|
3257
|
+
# Explicit input used for generating the answer
|
3258
|
+
class GoogleCloudContactcenterinsightsV1RuntimeAnnotationUserInput
|
3741
3259
|
include Google::Apis::Core::Hashable
|
3742
3260
|
|
3743
|
-
# The
|
3744
|
-
#
|
3745
|
-
# Corresponds to the JSON property `
|
3261
|
+
# The resource name of associated generator. Format: `projects//locations//
|
3262
|
+
# generators/`
|
3263
|
+
# Corresponds to the JSON property `generatorName`
|
3746
3264
|
# @return [String]
|
3747
|
-
attr_accessor :
|
3265
|
+
attr_accessor :generator_name
|
3748
3266
|
|
3749
|
-
#
|
3750
|
-
#
|
3751
|
-
#
|
3752
|
-
attr_accessor :answer_record
|
3753
|
-
|
3754
|
-
# All sources used to generate the answer.
|
3755
|
-
# Corresponds to the JSON property `answerSources`
|
3756
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswerAnswerSource>]
|
3757
|
-
attr_accessor :answer_sources
|
3758
|
-
|
3759
|
-
# The type of the answer.
|
3760
|
-
# Corresponds to the JSON property `answerType`
|
3761
|
-
# @return [String]
|
3762
|
-
attr_accessor :answer_type
|
3763
|
-
|
3764
|
-
# The confidence score in [0.0, 1.0] range.
|
3765
|
-
# Corresponds to the JSON property `confidenceScore`
|
3766
|
-
# @return [Float]
|
3767
|
-
attr_accessor :confidence_score
|
3768
|
-
|
3769
|
-
def initialize(**args)
|
3770
|
-
update!(**args)
|
3771
|
-
end
|
3772
|
-
|
3773
|
-
# Update properties of this object
|
3774
|
-
def update!(**args)
|
3775
|
-
@answer = args[:answer] if args.key?(:answer)
|
3776
|
-
@answer_record = args[:answer_record] if args.key?(:answer_record)
|
3777
|
-
@answer_sources = args[:answer_sources] if args.key?(:answer_sources)
|
3778
|
-
@answer_type = args[:answer_type] if args.key?(:answer_type)
|
3779
|
-
@confidence_score = args[:confidence_score] if args.key?(:confidence_score)
|
3780
|
-
end
|
3781
|
-
end
|
3782
|
-
|
3783
|
-
# The sources of the answers.
|
3784
|
-
class GoogleCloudContactcenterinsightsV1SearchKnowledgeAnswerAnswerSource
|
3785
|
-
include Google::Apis::Core::Hashable
|
3786
|
-
|
3787
|
-
# The document from which the snippet was extracted. Format: `projects//
|
3788
|
-
# knowledgeBases//documents/`
|
3789
|
-
# Corresponds to the JSON property `document`
|
3790
|
-
# @return [String]
|
3791
|
-
attr_accessor :document
|
3792
|
-
|
3793
|
-
# The relevant snippet of the article.
|
3794
|
-
# Corresponds to the JSON property `snippet`
|
3795
|
-
# @return [String]
|
3796
|
-
attr_accessor :snippet
|
3797
|
-
|
3798
|
-
# The title of the article.
|
3799
|
-
# Corresponds to the JSON property `title`
|
3800
|
-
# @return [String]
|
3801
|
-
attr_accessor :title
|
3802
|
-
|
3803
|
-
# The URI of the article.
|
3804
|
-
# Corresponds to the JSON property `uri`
|
3267
|
+
# Query text. Article Search uses this to store the input query used to generate
|
3268
|
+
# the search results.
|
3269
|
+
# Corresponds to the JSON property `query`
|
3805
3270
|
# @return [String]
|
3806
|
-
attr_accessor :
|
3271
|
+
attr_accessor :query
|
3807
3272
|
|
3808
3273
|
def initialize(**args)
|
3809
3274
|
update!(**args)
|
@@ -3811,10 +3276,8 @@ module Google
|
|
3811
3276
|
|
3812
3277
|
# Update properties of this object
|
3813
3278
|
def update!(**args)
|
3814
|
-
@
|
3815
|
-
@
|
3816
|
-
@title = args[:title] if args.key?(:title)
|
3817
|
-
@uri = args[:uri] if args.key?(:uri)
|
3279
|
+
@generator_name = args[:generator_name] if args.key?(:generator_name)
|
3280
|
+
@query = args[:query] if args.key?(:query)
|
3818
3281
|
end
|
3819
3282
|
end
|
3820
3283
|
|
@@ -4087,50 +3550,6 @@ module Google
|
|
4087
3550
|
end
|
4088
3551
|
end
|
4089
3552
|
|
4090
|
-
# Suggested summary of the conversation.
|
4091
|
-
class GoogleCloudContactcenterinsightsV1SummarySuggestion
|
4092
|
-
include Google::Apis::Core::Hashable
|
4093
|
-
|
4094
|
-
# Required. All the parts of generated summary.
|
4095
|
-
# Corresponds to the JSON property `summarySections`
|
4096
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1SummarySuggestionSummarySection>]
|
4097
|
-
attr_accessor :summary_sections
|
4098
|
-
|
4099
|
-
def initialize(**args)
|
4100
|
-
update!(**args)
|
4101
|
-
end
|
4102
|
-
|
4103
|
-
# Update properties of this object
|
4104
|
-
def update!(**args)
|
4105
|
-
@summary_sections = args[:summary_sections] if args.key?(:summary_sections)
|
4106
|
-
end
|
4107
|
-
end
|
4108
|
-
|
4109
|
-
# A component of the generated summary.
|
4110
|
-
class GoogleCloudContactcenterinsightsV1SummarySuggestionSummarySection
|
4111
|
-
include Google::Apis::Core::Hashable
|
4112
|
-
|
4113
|
-
# Required. Name of the section.
|
4114
|
-
# Corresponds to the JSON property `section`
|
4115
|
-
# @return [String]
|
4116
|
-
attr_accessor :section
|
4117
|
-
|
4118
|
-
# Required. Summary text for the section.
|
4119
|
-
# Corresponds to the JSON property `summary`
|
4120
|
-
# @return [String]
|
4121
|
-
attr_accessor :summary
|
4122
|
-
|
4123
|
-
def initialize(**args)
|
4124
|
-
update!(**args)
|
4125
|
-
end
|
4126
|
-
|
4127
|
-
# Update properties of this object
|
4128
|
-
def update!(**args)
|
4129
|
-
@section = args[:section] if args.key?(:section)
|
4130
|
-
@summary = args[:summary] if args.key?(:summary)
|
4131
|
-
end
|
4132
|
-
end
|
4133
|
-
|
4134
3553
|
# Metadata for undeploying an issue model.
|
4135
3554
|
class GoogleCloudContactcenterinsightsV1UndeployIssueModelMetadata
|
4136
3555
|
include Google::Apis::Core::Hashable
|
@@ -4335,198 +3754,11 @@ module Google
|
|
4335
3754
|
|
4336
3755
|
# Update properties of this object
|
4337
3756
|
def update!(**args)
|
4338
|
-
@create_time = args[:create_time] if args.key?(:create_time)
|
4339
|
-
@display_name = args[:display_name] if args.key?(:display_name)
|
4340
|
-
@name = args[:name] if args.key?(:name)
|
4341
|
-
@update_time = args[:update_time] if args.key?(:update_time)
|
4342
|
-
@value = args[:value] if args.key?(:value)
|
4343
|
-
end
|
4344
|
-
end
|
4345
|
-
|
4346
|
-
# Agent Coaching instructions that customer can configure.
|
4347
|
-
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingInstruction
|
4348
|
-
include Google::Apis::Core::Hashable
|
4349
|
-
|
4350
|
-
# Optional. The action that human agent should take. For example, "apologize for
|
4351
|
-
# the slow shipping". If the users only want to use agent coaching for intent
|
4352
|
-
# detection, agent_action can be empty
|
4353
|
-
# Corresponds to the JSON property `agentAction`
|
4354
|
-
# @return [String]
|
4355
|
-
attr_accessor :agent_action
|
4356
|
-
|
4357
|
-
# Optional. The condition of the instruction. For example, "the customer wants
|
4358
|
-
# to cancel an order". If the users want the instruction to be triggered
|
4359
|
-
# unconditionally, the condition can be empty.
|
4360
|
-
# Corresponds to the JSON property `condition`
|
4361
|
-
# @return [String]
|
4362
|
-
attr_accessor :condition
|
4363
|
-
|
4364
|
-
# Optional. The detailed description of this instruction.
|
4365
|
-
# Corresponds to the JSON property `description`
|
4366
|
-
# @return [String]
|
4367
|
-
attr_accessor :description
|
4368
|
-
|
4369
|
-
# Optional. Display name for the instruction.
|
4370
|
-
# Corresponds to the JSON property `displayName`
|
4371
|
-
# @return [String]
|
4372
|
-
attr_accessor :display_name
|
4373
|
-
|
4374
|
-
# Optional. Additional information attached to this instruction.
|
4375
|
-
# Corresponds to the JSON property `metadata`
|
4376
|
-
# @return [Hash<String,String>]
|
4377
|
-
attr_accessor :metadata
|
4378
|
-
|
4379
|
-
# Optional. The action that system should take. For example, "call GetOrderTime
|
4380
|
-
# with order_number=`order number provided by the customer`". If the users don't
|
4381
|
-
# have plugins or don't want to trigger plugins, the system_action can be empty
|
4382
|
-
# Corresponds to the JSON property `systemAction`
|
4383
|
-
# @return [String]
|
4384
|
-
attr_accessor :system_action
|
4385
|
-
|
4386
|
-
def initialize(**args)
|
4387
|
-
update!(**args)
|
4388
|
-
end
|
4389
|
-
|
4390
|
-
# Update properties of this object
|
4391
|
-
def update!(**args)
|
4392
|
-
@agent_action = args[:agent_action] if args.key?(:agent_action)
|
4393
|
-
@condition = args[:condition] if args.key?(:condition)
|
4394
|
-
@description = args[:description] if args.key?(:description)
|
4395
|
-
@display_name = args[:display_name] if args.key?(:display_name)
|
4396
|
-
@metadata = args[:metadata] if args.key?(:metadata)
|
4397
|
-
@system_action = args[:system_action] if args.key?(:system_action)
|
4398
|
-
end
|
4399
|
-
end
|
4400
|
-
|
4401
|
-
# Suggestion for coaching agents.
|
4402
|
-
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestion
|
4403
|
-
include Google::Apis::Core::Hashable
|
4404
|
-
|
4405
|
-
# Optional. Suggested actions for the agent to take.
|
4406
|
-
# Corresponds to the JSON property `agentActionSuggestions`
|
4407
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentActionSuggestion>]
|
4408
|
-
attr_accessor :agent_action_suggestions
|
4409
|
-
|
4410
|
-
# Optional. Instructions applicable based on the current context.
|
4411
|
-
# Corresponds to the JSON property `applicableInstructions`
|
4412
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingInstruction>]
|
4413
|
-
attr_accessor :applicable_instructions
|
4414
|
-
|
4415
|
-
# Optional. Sample response for the Agent.
|
4416
|
-
# Corresponds to the JSON property `sampleResponses`
|
4417
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionSampleResponse>]
|
4418
|
-
attr_accessor :sample_responses
|
4419
|
-
|
4420
|
-
# Self evaluations of the suggestion.
|
4421
|
-
# Corresponds to the JSON property `suggestionEval`
|
4422
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionEval]
|
4423
|
-
attr_accessor :suggestion_eval
|
4424
|
-
|
4425
|
-
# Reasoning for the suggestion.
|
4426
|
-
# Corresponds to the JSON property `suggestionReasoning`
|
4427
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionReasoning]
|
4428
|
-
attr_accessor :suggestion_reasoning
|
4429
|
-
|
4430
|
-
def initialize(**args)
|
4431
|
-
update!(**args)
|
4432
|
-
end
|
4433
|
-
|
4434
|
-
# Update properties of this object
|
4435
|
-
def update!(**args)
|
4436
|
-
@agent_action_suggestions = args[:agent_action_suggestions] if args.key?(:agent_action_suggestions)
|
4437
|
-
@applicable_instructions = args[:applicable_instructions] if args.key?(:applicable_instructions)
|
4438
|
-
@sample_responses = args[:sample_responses] if args.key?(:sample_responses)
|
4439
|
-
@suggestion_eval = args[:suggestion_eval] if args.key?(:suggestion_eval)
|
4440
|
-
@suggestion_reasoning = args[:suggestion_reasoning] if args.key?(:suggestion_reasoning)
|
4441
|
-
end
|
4442
|
-
end
|
4443
|
-
|
4444
|
-
# Actions suggested for the agent. This is based on applicable instructions.
|
4445
|
-
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentActionSuggestion
|
4446
|
-
include Google::Apis::Core::Hashable
|
4447
|
-
|
4448
|
-
# Optional. The suggested action for the agent.
|
4449
|
-
# Corresponds to the JSON property `agentAction`
|
4450
|
-
# @return [String]
|
4451
|
-
attr_accessor :agent_action
|
4452
|
-
|
4453
|
-
def initialize(**args)
|
4454
|
-
update!(**args)
|
4455
|
-
end
|
4456
|
-
|
4457
|
-
# Update properties of this object
|
4458
|
-
def update!(**args)
|
4459
|
-
@agent_action = args[:agent_action] if args.key?(:agent_action)
|
4460
|
-
end
|
4461
|
-
end
|
4462
|
-
|
4463
|
-
# Self evaluations of the suggestion.
|
4464
|
-
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionEval
|
4465
|
-
include Google::Apis::Core::Hashable
|
4466
|
-
|
4467
|
-
# Optional. Eval for Agent action suggestion.
|
4468
|
-
# Corresponds to the JSON property `actionActionSuggestionEval`
|
4469
|
-
# @return [String]
|
4470
|
-
attr_accessor :action_action_suggestion_eval
|
4471
|
-
|
4472
|
-
# Optional. Eval for sample response.
|
4473
|
-
# Corresponds to the JSON property `sampleResponseEval`
|
4474
|
-
# @return [String]
|
4475
|
-
attr_accessor :sample_response_eval
|
4476
|
-
|
4477
|
-
def initialize(**args)
|
4478
|
-
update!(**args)
|
4479
|
-
end
|
4480
|
-
|
4481
|
-
# Update properties of this object
|
4482
|
-
def update!(**args)
|
4483
|
-
@action_action_suggestion_eval = args[:action_action_suggestion_eval] if args.key?(:action_action_suggestion_eval)
|
4484
|
-
@sample_response_eval = args[:sample_response_eval] if args.key?(:sample_response_eval)
|
4485
|
-
end
|
4486
|
-
end
|
4487
|
-
|
4488
|
-
# Reasoning for the suggestion.
|
4489
|
-
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionAgentCoachingSuggestionReasoning
|
4490
|
-
include Google::Apis::Core::Hashable
|
4491
|
-
|
4492
|
-
# Optional. The actions that the agent has taken already.
|
4493
|
-
# Corresponds to the JSON property `agentActionTaken`
|
4494
|
-
# @return [String]
|
4495
|
-
attr_accessor :agent_action_taken
|
4496
|
-
|
4497
|
-
# Optional. Summary of the issue.
|
4498
|
-
# Corresponds to the JSON property `issueSummary`
|
4499
|
-
# @return [String]
|
4500
|
-
attr_accessor :issue_summary
|
4501
|
-
|
4502
|
-
def initialize(**args)
|
4503
|
-
update!(**args)
|
4504
|
-
end
|
4505
|
-
|
4506
|
-
# Update properties of this object
|
4507
|
-
def update!(**args)
|
4508
|
-
@agent_action_taken = args[:agent_action_taken] if args.key?(:agent_action_taken)
|
4509
|
-
@issue_summary = args[:issue_summary] if args.key?(:issue_summary)
|
4510
|
-
end
|
4511
|
-
end
|
4512
|
-
|
4513
|
-
# Sample response that the agent can use. This could be based on applicable
|
4514
|
-
# instructions and ingested data from other systems.
|
4515
|
-
class GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestionSampleResponse
|
4516
|
-
include Google::Apis::Core::Hashable
|
4517
|
-
|
4518
|
-
# Optional. Sample response for Agent in text.
|
4519
|
-
# Corresponds to the JSON property `responseText`
|
4520
|
-
# @return [String]
|
4521
|
-
attr_accessor :response_text
|
4522
|
-
|
4523
|
-
def initialize(**args)
|
4524
|
-
update!(**args)
|
4525
|
-
end
|
4526
|
-
|
4527
|
-
# Update properties of this object
|
4528
|
-
def update!(**args)
|
4529
|
-
@response_text = args[:response_text] if args.key?(:response_text)
|
3757
|
+
@create_time = args[:create_time] if args.key?(:create_time)
|
3758
|
+
@display_name = args[:display_name] if args.key?(:display_name)
|
3759
|
+
@name = args[:name] if args.key?(:name)
|
3760
|
+
@update_time = args[:update_time] if args.key?(:update_time)
|
3761
|
+
@value = args[:value] if args.key?(:value)
|
4530
3762
|
end
|
4531
3763
|
end
|
4532
3764
|
|
@@ -6398,31 +5630,6 @@ module Google
|
|
6398
5630
|
end
|
6399
5631
|
end
|
6400
5632
|
|
6401
|
-
# Suggestion generated using free form generator.
|
6402
|
-
class GoogleCloudContactcenterinsightsV1alpha1FreeFormSuggestion
|
6403
|
-
include Google::Apis::Core::Hashable
|
6404
|
-
|
6405
|
-
# Optional. Labels for the generator.
|
6406
|
-
# Corresponds to the JSON property `labels`
|
6407
|
-
# @return [Array<String>]
|
6408
|
-
attr_accessor :labels
|
6409
|
-
|
6410
|
-
# Required. Free form suggestion.
|
6411
|
-
# Corresponds to the JSON property `response`
|
6412
|
-
# @return [String]
|
6413
|
-
attr_accessor :response
|
6414
|
-
|
6415
|
-
def initialize(**args)
|
6416
|
-
update!(**args)
|
6417
|
-
end
|
6418
|
-
|
6419
|
-
# Update properties of this object
|
6420
|
-
def update!(**args)
|
6421
|
-
@labels = args[:labels] if args.key?(:labels)
|
6422
|
-
@response = args[:response] if args.key?(:response)
|
6423
|
-
end
|
6424
|
-
end
|
6425
|
-
|
6426
5633
|
# A Cloud Storage source of conversation data.
|
6427
5634
|
class GoogleCloudContactcenterinsightsV1alpha1GcsSource
|
6428
5635
|
include Google::Apis::Core::Hashable
|
@@ -6449,263 +5656,6 @@ module Google
|
|
6449
5656
|
end
|
6450
5657
|
end
|
6451
5658
|
|
6452
|
-
# Suggestion generated using a Generator.
|
6453
|
-
class GoogleCloudContactcenterinsightsV1alpha1GeneratorSuggestion
|
6454
|
-
include Google::Apis::Core::Hashable
|
6455
|
-
|
6456
|
-
# Suggestion for coaching agents.
|
6457
|
-
# Corresponds to the JSON property `agentCoachingSuggestion`
|
6458
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AgentCoachingSuggestion]
|
6459
|
-
attr_accessor :agent_coaching_suggestion
|
6460
|
-
|
6461
|
-
# Suggestion generated using free form generator.
|
6462
|
-
# Corresponds to the JSON property `freeFormSuggestion`
|
6463
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FreeFormSuggestion]
|
6464
|
-
attr_accessor :free_form_suggestion
|
6465
|
-
|
6466
|
-
# Suggested summary of the conversation.
|
6467
|
-
# Corresponds to the JSON property `summarySuggestion`
|
6468
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SummarySuggestion]
|
6469
|
-
attr_accessor :summary_suggestion
|
6470
|
-
|
6471
|
-
def initialize(**args)
|
6472
|
-
update!(**args)
|
6473
|
-
end
|
6474
|
-
|
6475
|
-
# Update properties of this object
|
6476
|
-
def update!(**args)
|
6477
|
-
@agent_coaching_suggestion = args[:agent_coaching_suggestion] if args.key?(:agent_coaching_suggestion)
|
6478
|
-
@free_form_suggestion = args[:free_form_suggestion] if args.key?(:free_form_suggestion)
|
6479
|
-
@summary_suggestion = args[:summary_suggestion] if args.key?(:summary_suggestion)
|
6480
|
-
end
|
6481
|
-
end
|
6482
|
-
|
6483
|
-
# Represents response from generators.
|
6484
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetGeneratorSuggestionResponse
|
6485
|
-
include Google::Apis::Core::Hashable
|
6486
|
-
|
6487
|
-
# Suggestion generated using a Generator.
|
6488
|
-
# Corresponds to the JSON property `generatorSuggestion`
|
6489
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GeneratorSuggestion]
|
6490
|
-
attr_accessor :generator_suggestion
|
6491
|
-
|
6492
|
-
def initialize(**args)
|
6493
|
-
update!(**args)
|
6494
|
-
end
|
6495
|
-
|
6496
|
-
# Update properties of this object
|
6497
|
-
def update!(**args)
|
6498
|
-
@generator_suggestion = args[:generator_suggestion] if args.key?(:generator_suggestion)
|
6499
|
-
end
|
6500
|
-
end
|
6501
|
-
|
6502
|
-
# Response for Knowledge Assist. Contains suggested query and optionally
|
6503
|
-
# includes an answer for the query.
|
6504
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponse
|
6505
|
-
include Google::Apis::Core::Hashable
|
6506
|
-
|
6507
|
-
# Represents a suggested query.
|
6508
|
-
# Corresponds to the JSON property `suggestedQuery`
|
6509
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseSuggestedQuery]
|
6510
|
-
attr_accessor :suggested_query
|
6511
|
-
|
6512
|
-
# Represents an answer from Knowledge. Cuurently supports FAQ and Generative
|
6513
|
-
# answers.
|
6514
|
-
# Corresponds to the JSON property `suggestedQueryAnswer`
|
6515
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswer]
|
6516
|
-
attr_accessor :suggested_query_answer
|
6517
|
-
|
6518
|
-
def initialize(**args)
|
6519
|
-
update!(**args)
|
6520
|
-
end
|
6521
|
-
|
6522
|
-
# Update properties of this object
|
6523
|
-
def update!(**args)
|
6524
|
-
@suggested_query = args[:suggested_query] if args.key?(:suggested_query)
|
6525
|
-
@suggested_query_answer = args[:suggested_query_answer] if args.key?(:suggested_query_answer)
|
6526
|
-
end
|
6527
|
-
end
|
6528
|
-
|
6529
|
-
# Represents an answer from Knowledge. Cuurently supports FAQ and Generative
|
6530
|
-
# answers.
|
6531
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswer
|
6532
|
-
include Google::Apis::Core::Hashable
|
6533
|
-
|
6534
|
-
# The piece of text from the `source` that answers this suggested query.
|
6535
|
-
# Corresponds to the JSON property `answerText`
|
6536
|
-
# @return [String]
|
6537
|
-
attr_accessor :answer_text
|
6538
|
-
|
6539
|
-
# Details about source of FAQ answer.
|
6540
|
-
# Corresponds to the JSON property `faqSource`
|
6541
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource]
|
6542
|
-
attr_accessor :faq_source
|
6543
|
-
|
6544
|
-
# Details about source of Generative answer.
|
6545
|
-
# Corresponds to the JSON property `generativeSource`
|
6546
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource]
|
6547
|
-
attr_accessor :generative_source
|
6548
|
-
|
6549
|
-
# Details about source of Intent Matching answer.
|
6550
|
-
# Corresponds to the JSON property `intentMatchingSource`
|
6551
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource]
|
6552
|
-
attr_accessor :intent_matching_source
|
6553
|
-
|
6554
|
-
# The system's confidence score that this answer is a good match for this
|
6555
|
-
# conversational query. The range is from 0.0 (completely uncertain) to 1.0 (
|
6556
|
-
# completely certain).
|
6557
|
-
# Corresponds to the JSON property `matchConfidence`
|
6558
|
-
# @return [Float]
|
6559
|
-
attr_accessor :match_confidence
|
6560
|
-
|
6561
|
-
def initialize(**args)
|
6562
|
-
update!(**args)
|
6563
|
-
end
|
6564
|
-
|
6565
|
-
# Update properties of this object
|
6566
|
-
def update!(**args)
|
6567
|
-
@answer_text = args[:answer_text] if args.key?(:answer_text)
|
6568
|
-
@faq_source = args[:faq_source] if args.key?(:faq_source)
|
6569
|
-
@generative_source = args[:generative_source] if args.key?(:generative_source)
|
6570
|
-
@intent_matching_source = args[:intent_matching_source] if args.key?(:intent_matching_source)
|
6571
|
-
@match_confidence = args[:match_confidence] if args.key?(:match_confidence)
|
6572
|
-
end
|
6573
|
-
end
|
6574
|
-
|
6575
|
-
# Details about source of FAQ answer.
|
6576
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerFaqSource
|
6577
|
-
include Google::Apis::Core::Hashable
|
6578
|
-
|
6579
|
-
# Indicates which Knowledge Document this answer was extracted from. Format: `
|
6580
|
-
# projects//knowledgeBases//documents/`.
|
6581
|
-
# Corresponds to the JSON property `document`
|
6582
|
-
# @return [String]
|
6583
|
-
attr_accessor :document
|
6584
|
-
|
6585
|
-
# The corresponding FAQ question.
|
6586
|
-
# Corresponds to the JSON property `question`
|
6587
|
-
# @return [String]
|
6588
|
-
attr_accessor :question
|
6589
|
-
|
6590
|
-
def initialize(**args)
|
6591
|
-
update!(**args)
|
6592
|
-
end
|
6593
|
-
|
6594
|
-
# Update properties of this object
|
6595
|
-
def update!(**args)
|
6596
|
-
@document = args[:document] if args.key?(:document)
|
6597
|
-
@question = args[:question] if args.key?(:question)
|
6598
|
-
end
|
6599
|
-
end
|
6600
|
-
|
6601
|
-
# Details about source of Generative answer.
|
6602
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSource
|
6603
|
-
include Google::Apis::Core::Hashable
|
6604
|
-
|
6605
|
-
# All snippets used for this Generative Prediction, with their source URI and
|
6606
|
-
# data.
|
6607
|
-
# Corresponds to the JSON property `snippets`
|
6608
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet>]
|
6609
|
-
attr_accessor :snippets
|
6610
|
-
|
6611
|
-
def initialize(**args)
|
6612
|
-
update!(**args)
|
6613
|
-
end
|
6614
|
-
|
6615
|
-
# Update properties of this object
|
6616
|
-
def update!(**args)
|
6617
|
-
@snippets = args[:snippets] if args.key?(:snippets)
|
6618
|
-
end
|
6619
|
-
end
|
6620
|
-
|
6621
|
-
# Snippet Source for a Generative Prediction.
|
6622
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerGenerativeSourceSnippet
|
6623
|
-
include Google::Apis::Core::Hashable
|
6624
|
-
|
6625
|
-
# Indicates which Knowledge Document this snippet was extracted from. Format: `
|
6626
|
-
# projects//knowledgeBases//documents/`.
|
6627
|
-
# Corresponds to the JSON property `document`
|
6628
|
-
# @return [String]
|
6629
|
-
attr_accessor :document
|
6630
|
-
|
6631
|
-
# text taken from that URI.
|
6632
|
-
# Corresponds to the JSON property `text`
|
6633
|
-
# @return [String]
|
6634
|
-
attr_accessor :text
|
6635
|
-
|
6636
|
-
# Title of the document.
|
6637
|
-
# Corresponds to the JSON property `title`
|
6638
|
-
# @return [String]
|
6639
|
-
attr_accessor :title
|
6640
|
-
|
6641
|
-
# URI the data is sourced from.
|
6642
|
-
# Corresponds to the JSON property `uri`
|
6643
|
-
# @return [String]
|
6644
|
-
attr_accessor :uri
|
6645
|
-
|
6646
|
-
def initialize(**args)
|
6647
|
-
update!(**args)
|
6648
|
-
end
|
6649
|
-
|
6650
|
-
# Update properties of this object
|
6651
|
-
def update!(**args)
|
6652
|
-
@document = args[:document] if args.key?(:document)
|
6653
|
-
@text = args[:text] if args.key?(:text)
|
6654
|
-
@title = args[:title] if args.key?(:title)
|
6655
|
-
@uri = args[:uri] if args.key?(:uri)
|
6656
|
-
end
|
6657
|
-
end
|
6658
|
-
|
6659
|
-
# Details about source of Intent Matching answer.
|
6660
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseKnowledgeAnswerIntentMatchingSource
|
6661
|
-
include Google::Apis::Core::Hashable
|
6662
|
-
|
6663
|
-
# Title of the document.
|
6664
|
-
# Corresponds to the JSON property `title`
|
6665
|
-
# @return [String]
|
6666
|
-
attr_accessor :title
|
6667
|
-
|
6668
|
-
# URI the data is sourced from.
|
6669
|
-
# Corresponds to the JSON property `uri`
|
6670
|
-
# @return [String]
|
6671
|
-
attr_accessor :uri
|
6672
|
-
|
6673
|
-
def initialize(**args)
|
6674
|
-
update!(**args)
|
6675
|
-
end
|
6676
|
-
|
6677
|
-
# Update properties of this object
|
6678
|
-
def update!(**args)
|
6679
|
-
@title = args[:title] if args.key?(:title)
|
6680
|
-
@uri = args[:uri] if args.key?(:uri)
|
6681
|
-
end
|
6682
|
-
end
|
6683
|
-
|
6684
|
-
# Represents a suggested query.
|
6685
|
-
class GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponseSuggestedQuery
|
6686
|
-
include Google::Apis::Core::Hashable
|
6687
|
-
|
6688
|
-
# Suggested query text.
|
6689
|
-
# Corresponds to the JSON property `queryText`
|
6690
|
-
# @return [String]
|
6691
|
-
attr_accessor :query_text
|
6692
|
-
|
6693
|
-
# Suggested query score.
|
6694
|
-
# Corresponds to the JSON property `score`
|
6695
|
-
# @return [Float]
|
6696
|
-
attr_accessor :score
|
6697
|
-
|
6698
|
-
def initialize(**args)
|
6699
|
-
update!(**args)
|
6700
|
-
end
|
6701
|
-
|
6702
|
-
# Update properties of this object
|
6703
|
-
def update!(**args)
|
6704
|
-
@query_text = args[:query_text] if args.key?(:query_text)
|
6705
|
-
@score = args[:score] if args.key?(:score)
|
6706
|
-
end
|
6707
|
-
end
|
6708
|
-
|
6709
5659
|
# The data for a hold annotation.
|
6710
5660
|
class GoogleCloudContactcenterinsightsV1alpha1HoldData
|
6711
5661
|
include Google::Apis::Core::Hashable
|
@@ -7492,22 +6442,6 @@ module Google
|
|
7492
6442
|
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1FaqAnswerData]
|
7493
6443
|
attr_accessor :faq_answer
|
7494
6444
|
|
7495
|
-
# Represents response from generators.
|
7496
|
-
# Corresponds to the JSON property `generatorSuggestionResult`
|
7497
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetGeneratorSuggestionResponse]
|
7498
|
-
attr_accessor :generator_suggestion_result
|
7499
|
-
|
7500
|
-
# Response for Knowledge Assist. Contains suggested query and optionally
|
7501
|
-
# includes an answer for the query.
|
7502
|
-
# Corresponds to the JSON property `knowledgeAssistResult`
|
7503
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1GetKnowledgeAssistResponse]
|
7504
|
-
attr_accessor :knowledge_assist_result
|
7505
|
-
|
7506
|
-
# Represents a SearchKnowledge answer.
|
7507
|
-
# Corresponds to the JSON property `knowledgeSearchResult`
|
7508
|
-
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswer]
|
7509
|
-
attr_accessor :knowledge_search_result
|
7510
|
-
|
7511
6445
|
# Agent Assist Smart Compose suggestion data.
|
7512
6446
|
# Corresponds to the JSON property `smartComposeSuggestion`
|
7513
6447
|
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SmartComposeSuggestionData]
|
@@ -7523,6 +6457,11 @@ module Google
|
|
7523
6457
|
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1AnnotationBoundary]
|
7524
6458
|
attr_accessor :start_boundary
|
7525
6459
|
|
6460
|
+
# Explicit input used for generating the answer
|
6461
|
+
# Corresponds to the JSON property `userInput`
|
6462
|
+
# @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotationUserInput]
|
6463
|
+
attr_accessor :user_input
|
6464
|
+
|
7526
6465
|
def initialize(**args)
|
7527
6466
|
update!(**args)
|
7528
6467
|
end
|
@@ -7537,83 +6476,28 @@ module Google
|
|
7537
6476
|
@dialogflow_interaction = args[:dialogflow_interaction] if args.key?(:dialogflow_interaction)
|
7538
6477
|
@end_boundary = args[:end_boundary] if args.key?(:end_boundary)
|
7539
6478
|
@faq_answer = args[:faq_answer] if args.key?(:faq_answer)
|
7540
|
-
@generator_suggestion_result = args[:generator_suggestion_result] if args.key?(:generator_suggestion_result)
|
7541
|
-
@knowledge_assist_result = args[:knowledge_assist_result] if args.key?(:knowledge_assist_result)
|
7542
|
-
@knowledge_search_result = args[:knowledge_search_result] if args.key?(:knowledge_search_result)
|
7543
6479
|
@smart_compose_suggestion = args[:smart_compose_suggestion] if args.key?(:smart_compose_suggestion)
|
7544
6480
|
@smart_reply = args[:smart_reply] if args.key?(:smart_reply)
|
7545
6481
|
@start_boundary = args[:start_boundary] if args.key?(:start_boundary)
|
6482
|
+
@user_input = args[:user_input] if args.key?(:user_input)
|
7546
6483
|
end
|
7547
6484
|
end
|
7548
6485
|
|
7549
|
-
#
|
7550
|
-
class
|
7551
|
-
include Google::Apis::Core::Hashable
|
7552
|
-
|
7553
|
-
# The piece of text from the knowledge base documents that answers the search
|
7554
|
-
# query
|
7555
|
-
# Corresponds to the JSON property `answer`
|
7556
|
-
# @return [String]
|
7557
|
-
attr_accessor :answer
|
7558
|
-
|
7559
|
-
# The name of the answer record. Format: `projects//locations//answer Records/`
|
7560
|
-
# Corresponds to the JSON property `answerRecord`
|
7561
|
-
# @return [String]
|
7562
|
-
attr_accessor :answer_record
|
7563
|
-
|
7564
|
-
# All sources used to generate the answer.
|
7565
|
-
# Corresponds to the JSON property `answerSources`
|
7566
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswerAnswerSource>]
|
7567
|
-
attr_accessor :answer_sources
|
7568
|
-
|
7569
|
-
# The type of the answer.
|
7570
|
-
# Corresponds to the JSON property `answerType`
|
7571
|
-
# @return [String]
|
7572
|
-
attr_accessor :answer_type
|
7573
|
-
|
7574
|
-
# The confidence score in [0.0, 1.0] range.
|
7575
|
-
# Corresponds to the JSON property `confidenceScore`
|
7576
|
-
# @return [Float]
|
7577
|
-
attr_accessor :confidence_score
|
7578
|
-
|
7579
|
-
def initialize(**args)
|
7580
|
-
update!(**args)
|
7581
|
-
end
|
7582
|
-
|
7583
|
-
# Update properties of this object
|
7584
|
-
def update!(**args)
|
7585
|
-
@answer = args[:answer] if args.key?(:answer)
|
7586
|
-
@answer_record = args[:answer_record] if args.key?(:answer_record)
|
7587
|
-
@answer_sources = args[:answer_sources] if args.key?(:answer_sources)
|
7588
|
-
@answer_type = args[:answer_type] if args.key?(:answer_type)
|
7589
|
-
@confidence_score = args[:confidence_score] if args.key?(:confidence_score)
|
7590
|
-
end
|
7591
|
-
end
|
7592
|
-
|
7593
|
-
# The sources of the answers.
|
7594
|
-
class GoogleCloudContactcenterinsightsV1alpha1SearchKnowledgeAnswerAnswerSource
|
6486
|
+
# Explicit input used for generating the answer
|
6487
|
+
class GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotationUserInput
|
7595
6488
|
include Google::Apis::Core::Hashable
|
7596
6489
|
|
7597
|
-
# The
|
7598
|
-
#
|
7599
|
-
# Corresponds to the JSON property `
|
6490
|
+
# The resource name of associated generator. Format: `projects//locations//
|
6491
|
+
# generators/`
|
6492
|
+
# Corresponds to the JSON property `generatorName`
|
7600
6493
|
# @return [String]
|
7601
|
-
attr_accessor :
|
6494
|
+
attr_accessor :generator_name
|
7602
6495
|
|
7603
|
-
#
|
7604
|
-
#
|
7605
|
-
#
|
7606
|
-
attr_accessor :snippet
|
7607
|
-
|
7608
|
-
# The title of the article.
|
7609
|
-
# Corresponds to the JSON property `title`
|
7610
|
-
# @return [String]
|
7611
|
-
attr_accessor :title
|
7612
|
-
|
7613
|
-
# The URI of the article.
|
7614
|
-
# Corresponds to the JSON property `uri`
|
6496
|
+
# Query text. Article Search uses this to store the input query used to generate
|
6497
|
+
# the search results.
|
6498
|
+
# Corresponds to the JSON property `query`
|
7615
6499
|
# @return [String]
|
7616
|
-
attr_accessor :
|
6500
|
+
attr_accessor :query
|
7617
6501
|
|
7618
6502
|
def initialize(**args)
|
7619
6503
|
update!(**args)
|
@@ -7621,10 +6505,8 @@ module Google
|
|
7621
6505
|
|
7622
6506
|
# Update properties of this object
|
7623
6507
|
def update!(**args)
|
7624
|
-
@
|
7625
|
-
@
|
7626
|
-
@title = args[:title] if args.key?(:title)
|
7627
|
-
@uri = args[:uri] if args.key?(:uri)
|
6508
|
+
@generator_name = args[:generator_name] if args.key?(:generator_name)
|
6509
|
+
@query = args[:query] if args.key?(:query)
|
7628
6510
|
end
|
7629
6511
|
end
|
7630
6512
|
|
@@ -7772,50 +6654,6 @@ module Google
|
|
7772
6654
|
end
|
7773
6655
|
end
|
7774
6656
|
|
7775
|
-
# Suggested summary of the conversation.
|
7776
|
-
class GoogleCloudContactcenterinsightsV1alpha1SummarySuggestion
|
7777
|
-
include Google::Apis::Core::Hashable
|
7778
|
-
|
7779
|
-
# Required. All the parts of generated summary.
|
7780
|
-
# Corresponds to the JSON property `summarySections`
|
7781
|
-
# @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1SummarySuggestionSummarySection>]
|
7782
|
-
attr_accessor :summary_sections
|
7783
|
-
|
7784
|
-
def initialize(**args)
|
7785
|
-
update!(**args)
|
7786
|
-
end
|
7787
|
-
|
7788
|
-
# Update properties of this object
|
7789
|
-
def update!(**args)
|
7790
|
-
@summary_sections = args[:summary_sections] if args.key?(:summary_sections)
|
7791
|
-
end
|
7792
|
-
end
|
7793
|
-
|
7794
|
-
# A component of the generated summary.
|
7795
|
-
class GoogleCloudContactcenterinsightsV1alpha1SummarySuggestionSummarySection
|
7796
|
-
include Google::Apis::Core::Hashable
|
7797
|
-
|
7798
|
-
# Required. Name of the section.
|
7799
|
-
# Corresponds to the JSON property `section`
|
7800
|
-
# @return [String]
|
7801
|
-
attr_accessor :section
|
7802
|
-
|
7803
|
-
# Required. Summary text for the section.
|
7804
|
-
# Corresponds to the JSON property `summary`
|
7805
|
-
# @return [String]
|
7806
|
-
attr_accessor :summary
|
7807
|
-
|
7808
|
-
def initialize(**args)
|
7809
|
-
update!(**args)
|
7810
|
-
end
|
7811
|
-
|
7812
|
-
# Update properties of this object
|
7813
|
-
def update!(**args)
|
7814
|
-
@section = args[:section] if args.key?(:section)
|
7815
|
-
@summary = args[:summary] if args.key?(:summary)
|
7816
|
-
end
|
7817
|
-
end
|
7818
|
-
|
7819
6657
|
# Metadata for undeploying an issue model.
|
7820
6658
|
class GoogleCloudContactcenterinsightsV1alpha1UndeployIssueModelMetadata
|
7821
6659
|
include Google::Apis::Core::Hashable
|